Maestre Arts - Boise, ID (Part-Time | On-Site for Programs)
Maestre Arts is a multidisciplinary creative studio working at the intersection of music, design, and technology. Our programming is designed to expose the local and visiting creative community to high-quality creative and technical work-through live sessions, talks, workshops, and curated experiences-while maintaining high standards of execution and sustainability.
We're looking for a Studio Programming & Operations Manager to take ownership of programming, coordination, and studio operations. This role exists so the studio can operate consistently and professionally, with clear ownership over execution and decision-making.
This role is not about vibes, hype, or social energy-it's about judgment, execution, and follow-through.
Core Responsibilities
Plan and execute 2-3 curated programs per month
Own logistics end-to-end: scheduling, setup, teardown, hospitality, and timelines
Serve as the primary on-site point person during programs
Coordinate artists, speakers, collaborators, vendors, and attendees
Maintain the studio calendar, systems, and operational order
Handle inbound inquiries and initiate selective outbound outreach
Identify problems early and resolve them independently
Ensure programs reflect the studio's standards, intent, and mission
Programming & Curation (Local + National)
Curate and coordinate local and national artists, speakers, and collaborators
Apply the same standards of taste, preparation, and professionalism regardless of origin
Balance familiarity with discernment-local does not mean default, and national does not imply prestige
Initiate outreach selectively and intentionally; this is programming, not volume booking
Manage communication, scheduling, and light logistics with autonomy and restraint
Flag strong opportunities while protecting the studio from misalignment or overcommitment
Types of Programs You'd Oversee
Live performance sessions (intimate, audience present, often recorded)
Curated showcases (2-4 artists, structured programming)
Private listening sessions or invite-only industry nights
Workshops or talks centered on music, technology, or creative process
Content-first sessions designed for filming and distribution
Occasional private rentals or brand-led activations
These programs are intentionally small, controlled, and quality-driven-not open mics, parties, or generic networking mixers.
Programming, Budgeting & ROI Awareness
Plan programs with clear awareness of budget constraints and expected income
Make programming decisions that balance creative quality with financial sustainability
Track basic program economics (costs, revenue, profit targets)
Adjust scale, format, or frequency based on results
Treat programs as experiments with feedback, not guaranteed entitlements
What We're Looking For
Strong organizational and communication skills
Good judgment, discretion, and the ability to say no
Comfortable managing creatives while enforcing timelines and expectations
Calm under pressure; capable of making real-time decisions
Financially aware-able to think in trade-offs, not just ideas
Reliable, proactive, and detail-oriented
Experience in studio operations, programming, or creative production is a plus, but execution matters more than titles
This role requires taste, restraint, and follow-through.
Compensation & Structure
Base monthly pay + per-program bonus
Bonuses tied to successful execution and performance
Programs typically generate ~$1,200 in profit
Flexible structure focused on outcomes, not hours
Schedule & Commitment
Part-time, ongoing role
Evening availability required for programs
On-site presence required during programs; light remote coordination otherwise
Why This Role Exists
Maestre Arts already has the space, equipment, audience, and creative direction. What's missing is consistent operational leadership to translate intent into repeatable, high-quality programming.
The studio prioritizes substance over optics and craft over hype.
How to Apply
Send:
A short introduction
Relevant experience or examples of things you've run or organized
A brief note on why this role appeals to you
$66k-93k yearly est. 13h ago
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Senior Transportation Project Manager
Aecom 4.6
Senior manager job in Meridian, ID
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
We are seeking a highly skilled and experienced Senior Transportation Project Manager to join our team in Meridian, Idaho. In this pivotal role, you will lead and oversee complex transportation projects, ensuring their successful execution from inception to completion.
Lead and manage mid- to large-size transportation projects, overseeing all aspects of project lifecycle
Provide specialized technical input and expertise for transportation studies and designs
Develop and present complex technical solutions to clients, demonstrating innovative problem-solving skills
Perform quality control reviews of work developed by team members, ensuring adherence to industry standards and regulations
Participate in the development of technical proposals for new projects
Estimate engineering budgets and schedules for large projects, ensuring efficient resource allocation
Collaborate with cross-functional teams to deliver high-quality project outcomes
Mentor and guide junior team members, fostering a collaborative and growth-oriented environment
Stay updated on industry trends and best practices in transportation engineering
Ensure compliance with all relevant safety and environmental regulations
Coordinate with government agencies, stakeholders, and the public to obtain necessary approvals and address concerns
Develop and implement risk management strategies to mitigate potential project issues
Conduct thorough analysis of traffic patterns, capacity needs, and safety considerations to inform project designs
Oversee the preparation of detailed engineering drawings, specifications, and contract documents
Facilitate project meetings and provide regular status updates to seniormanagement and clients.
Qualifications
Minimum Requirements:
* BS / BA + 10 years of experience or demonstrated equivalency of experience and/or education
Preferred Requirements:
Bachelor's degree in Civil Engineering or related field; Master's degree preferred
Project Management experience in Roadway/Highway projects
OpenRoads Design software experience is a plus
Microstation, InRoads design software experience
Registered Professional Engineer in Idaho or ability to retain PE within 1 year
Minimum of 8 years of experience in transportation engineering and project management
Proven track record of successfully managing complex roadway/highway projects
Registered Professional Engineer (PE) in Idaho or ability to obtain within one year
Proficiency in transportation design software, including OpenRoads, Microstation, and InRoads
Strong knowledge of transportation industry standards, regulations, and best practices
Excellent leadership, team management, and mentoring skills
Outstanding communication and presentation abilities, with experience in client-facing roles
Analytical mindset with strong problem-solving and decision-making skills
Proficient in Microsoft Office Suite and project management tools
Detail-oriented with excellent organizational and time management skills
Ability to work collaboratively in a fast-paced, dynamic environment
Willingness to adapt to new technologies and innovative approaches in transportation engineering
Additional Information
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
$87k-128k yearly est. 7d ago
General Manager
Resolute Road Hospitality
Senior manager job in Caldwell, ID
We are thrilled to announce the opening of the first-ever dual-branded hotel in Caldwell, ID! Our new property, featuring both Townplace Suites and Fairfield Inn & Suites, is poised to bring a fresh and dynamic hospitality experience to the area. This is your chance to be part of something groundbreaking in Caldwell's hotel industry. We are currently seeking passionate and dedicated team members to join our brand-new team and contribute to the success of this innovative property. If you're ready to embark on an exciting journey with a unique, first-of-its-kind hotel, we want to hear from you!
Summary
At Resolute Road Hospitality, we're redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values -
Stronger Together
,
Social Intelligence
,
Grit
,
Integrity
, and
Better Every Day
- we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.
Benefits
Travel Perks
Optional Daily Pay
Health/Life Insurance
401k
Paid Time Off
Dental/Vision
Employee Assistance Program
Referral Program
Incentive Program
Your Role
As General Manager, you'll lead daily operations with a focus on guest satisfaction, team development, and financial performance. You'll foster a culture of service, accountability, and excellence while ensuring brand standards are upheld. This role is ideal for someone who leads with
Integrity
, thrives on
Grit
, and builds
Stronger Together
teams that deliver exceptional results.
What You'll Do
Oversee operations of housekeeping, front desk, food & beverage, sales, and maintenance
Ensure proper training of all staff, including safety and standard operating procedures
Manage HR functions including hiring, retention, and team development
Conduct regular staff meetings and promote company culture and values
Respond to guest feedback with professionalism and urgency
Monitor and improve brand satisfaction scores and guest experience metrics
Maintain operational efficiency, service quality, and standards compliance
Manage hotel inventories, purchasing, and invoice approvals
Participate in sales and revenue management efforts
Coordinate capital improvement projects and protect hotel assets
Set and achieve realistic operational goals and profitability targets
Perform other duties as assigned
Knowledge, Skills & Abilities
Strong understanding of hospitality operations and financial management
Excellent communication and leadership skills
Proficiency in Microsoft Office and hotel operating systems
Ability to lead in a fast paced, multi-departmental environment
Strategic thinker with hands on execution capabilities
Ability to assess and coach team performance fairly and consistently
Strong organizational and analytical skills
Ability to build rapport with community stakeholders and maintain visibility
Education & Experience
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
5-7 years of experience in full-service hotel operations required; 10+ years preferred
Previous General Manager experience strongly preferred
Experience with branded hotel systems and standards
Additional Information
Consistent attendance and adherence to Resolute Road Hospitality's standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.
E-Verify
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
$41k-77k yearly est. 13h ago
Business Manager
Canyon County 3.7
Senior manager job in Caldwell, ID
Compensation: $72,488 - $86,257.60 annually DOE
Application Period Ends: Friday, January 16, 2026 4:00 p.m. MST
The Business Manager is responsible for the management of the administrative functions for the Assessor's Office and directing the purchasing requirements and procurement processes for both the Department of Motor Vehicles and the Reappraisal offices. This position is under the general supervision of the Chief Deputy Assessor and Elected Official.
Key Responsibilities
• Department Management:
o Maintains and updates relevant office materials including but not limited to manuals, financial records, documents, budgets, contracts, accounts, and databases
o Compiles data for administrative analysis, prepares reports or summaries of data from complex records and multiple sources
o Prepares documentation, processes paperwork and performs data entry, conducts audits to assure accuracy of records
• Property Tax Oversight:
o Monitors the maintenance of property sales and leases to monitor trends of impending changes in market values
o Manages the research of building permit records and sales
o Presents testimony in appeals hearings and related review proceedings
• Supervisory:
o Interviews and identifies qualified candidates for potential new hires
o Conducts performance evaluations of all administrative support, document management, and customer service personnel
o Trains, supervises, and reviews work of other clerical and administrative support staff
o Provides support services to staff members, including providing information, processing and preparing documents and correspondence, preparing and tracking mailings and notifications, and inputting data into central computer system
• Document/Online Data Access Management:
o Manages scanning practices, electronic documentation workflow, and indexing processes
o Ensures the online database is updating and working properly and collaborates with the various vendors and IT staff to determine the source of the issue and develops a plan of action for resolution
o Oversees the usage of the translator system to ensure visitors to the Assessor's Office that speak different languages are provided the best customer service possible
• Customer Support:
o Monitors vendors, service providers, out-sourcing and/or contractor performance
o Provides metrics concerning the effectiveness of customer service support
o Supervises the incoming phone calls, emails, faxes and in person visits and monitors response and effectiveness of customer service personnel
• Fiscal Management:
o Supervises the processing of online purchases, including preparation of the auditor's certificates for deposit, balancing the deposit account, resolving customer issues, and issuing refunds and credits as appropriate
o Maintains appropriate inventory of office supplies and equipment
o Processes credit card payments and the payment of invoices ensuring the correct accounts are charged and within budget constraints
• Other Duties:
o Performs all work duties and activities in accordance with county policies, procedures and safety practices
o Other duties as assigned
Qualifications
Skills and Abilities:
• Customer service procedures, techniques and objectives
• Operation of standard office equipment, current office practices and procedures, bookkeeping and accounting practices and procedures
• English grammar and punctuation
• Supervisory, evaluation, and training techniques and practices
• HTML, CSS, and experience with content management systems, SQL Query writing and SSRS Report Writing, Microsoft Office advanced functions, document management software
• Analyze issues, independently make decisions and exercise good judgment in administrative management tasks
• Maintain complex records efficiently and accurately and to prepare clear and concise reports
• Maintain confidentiality
• Establish and maintain professional and effective working relationships with other county employees, supervisory personnel, department employees, state and local elected officials and the public
• Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner
• Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions
Special Qualifications
• Valid driver's license
• Successfully complete a background investigation
• Maintain required appraisal certification by attending at least 32 hours of courses, workshops, and training seminars every two years
Education and Experience
• High school graduate or GED certificate; preferably supplemented with course work in office applications
• Five years administrative support experience; preferably in a municipal, legal or real estate environment
• Idaho property appraisal certification (or acquire within two years of hire)
• Minimum of three years supervisory experience or Business Management degree
• Equivalent combination of experience and training may be considered
Essential Physical Abilities
• Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, review and process documents, supervise the work and performance of others, and organize documents and materials;
• Sufficient clarity of speech and hearing, or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively on the telephone and in person;
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a multi-line telephone system, a personal computer, and standard office equipment;
• Sufficient personal mobility, strength, agility, and physical reflexes, with or without reasonable accommodation, which permits the employee to work at a keyboard for an extended period of time, move or lift up to 50 pounds, and work in an office environment.
Disclaimer
To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.
$72.5k-86.3k yearly 15d ago
Director Client Services Ops
Paylocity 4.3
Senior manager job in Meridian, ID
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Director Client Services Ops will provide high level leadership for the service delivery of our payroll, HR and time and attendance solutions for our service center. The Director will be tasked to drive the Service delivery strategy and its execution and be accountable for performance, retention and customer satisfaction while reviewing expansion opportunities to ensure scalability and business continuity. The Director Client Services Ops will share leadership responsibilities for our client center with other directors and be accountable for 5-8 client teams (with 4-6 managers and 2-4 team leads per team) and over 150 employees in total. We are looking for a leader who can create scalability for our service delivery model, is agile, able to strategically implement process improvements and change strategies, identify expansion opportunities, and maintain client satisfaction and loyalty through a growth mode. This position will be measured by retention, profitability, and customer satisfaction.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The Director is charged with achieving high quality of service across the client base supported by their service center, meeting agreed upon departmental deliverables and ensuring key operational performance metrics are met.
* Determines service organizational structure and development needs for their client segments. Creates workforce forecasting and plans to ensure staffing for the client service function, appropriate training plan and career - path development for our evolving business needs.
* Provide necessary leadership to enhance and improve client relationships through a high performing team of service personnel who are charged with "owning the relationships" of our clients. Manage cross functional team support and develop strong business relationships throughout the organization.
* Work within and recommend new performance metrics, definition, and process to measure key performance indicators. Ability to set the vision and culture for continuous process and quality improvement within the service center. Reports on metrics and action plans to entire team and seniormanagement.
* Work with other service directors in Schaumburg and other centers to maintain consistent service model designs and processes and to drive change and improvement agendas across the service function.
* Drive an atmosphere of accountability that delegates work items, partners with other areas of the business and liaisons with action owners to ensure successful and timely completion of projects
* The Director may handle service delivery escalations that require seniormanagement intervention to remedy any service failures.
* Ensure all internal audit and compliance requirements are met. Oversee leaders that serve as point people for internal audit and compliance requests.
* Make recommendations and contribute to the design and implementation of new product functionality and additional service offerings.
* Lead, coach, motivate, and develop management staff. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.
* Communicates to their client services teams to ensure employee understanding and engagement. Presents, along with management team, new policies, and initiatives to team.
* Improve client loyalty as measured through NPS surveys and client retention.
* Prepares and reports on location's annual budget (headcount plan, productivity goals and capital expenditures). Manage expenses to the established budget/plan.
* Ability to travel to remote service centers up to 30-40% of their time.
Education and Experience
* Bachelor's degree required.
* 7-10 years senior leadership experience with emphasis on customer service (ideally in a payroll service bureau environment).
* Proven leadership competencies running service centers, call centers, or other similar client experience operation.
* Proven experience leading through significant growth.
* Experience driving cross-functional process improvement initiatives.
* Experience with process design and roll-out in a B2B environment that keeps the client experience at the forefront of the decision making and implementation process.
* Broad and deep knowledge of Payroll/HRIS/Time and Attendance.
* Strong judgment with the proven ability to balance growth, retention and profitability business goals against operational constraints and risk.
* Ability to build strong and effective relationships which introduce win-win solutions across departments and with clients.
* Ability to demonstrate leadership style, supported by clear understandable strategies with a strong focus on results.
* Demonstrated success as a strong and influential negotiator.
* Demonstrated ability implementing scalable business processes during periods of high growth.
* Proven ability to drive decisions and actions among diverse groups to achieve goals.
* Excellent verbal/written communication skills.
* Highly complex problem-solving ability.
* Ability to work effectively within the organization where the position does not have responsibility over functional teams but does have overall responsibility for client satisfaction and retention.
Physical requirements
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $120,600 to $195,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Job Description
ABOUT THE ROLE
Manage and grow assigned territory by directing their team to maximize client's sales goals, maintaining a positive business relationship with distributors and customers, and striving for additional product introductions. Act as a liaison between client's strategic goals and the distributor's needs. Manage a territory with volume size of over $500k annually. Achieve assigned KPIs, manage, oversee, and coach daily activity of sales team to ensure they achieve theirs.
RESPONSIBILITIES
Sales Focus:
1. Achieve specific KPIs assigned using CRM to plan and properly report daily sales call activities.
2. Drive company sales by aggressively marketing and presenting client's product to
customers, while focusing on maximizing commission opportunities.
3. Call-on assigned list of Large Leverage Operators (LLO's) setting up sales presentations, building relationships and providing solutions to increase our business with each customer.
4. Follow ride-with guidelines, plan and perform sales calls adhering to company standards with our clients, distributor sales reps, or independently with customers in the field showing product.
5. Manage client marketing plans with distributor to maximize sales potential making sure manufacturer receives appropriate amount of marketing activities.
6. Prepare reports for seniormanagement and clients to provide information regarding sales, business activity and market trends.
7. Coordinate and work directly with Regional Sales Assistants, (RSAs) to prepare for food shows, marketing contracts, program renewals, sales meetings, and customer events to ensure product and staff are at events.
8. Focus on competitive situations understanding the entire competitive landscape, communicate information to clients and maintain awareness at the distributor and customer levels.
RESPONSIBILITIES
Team Management Function:
9. Manage day-to-day activities of sales team communicating goals and objectives and address any performance issues with needed coaching to ensure individual team members achieve assigned KPIs.
10. Conduct formal yearly performance reviews with team members to ensure company goals and objectives and specific assigned KPIs are met and achieved.
11. Ensure Operator Specialist are reporting consistently in CRM.
12. Ensure Operator Specialists are current with all KeyImpact provided training and company policies.
Distributor Focus:
13. Manage annual, bi-annual, quarterly sales numbers and objectives to ensure distributor and company goals are being met.
14. Manage daily distributor functions such as answering customer phone calls, reviewing respective buyers, verifying daily activities of team, scheduling, and preparing for meetings to help meet company objectives.
15. Build and maintain distributor relationships by analyzing and reacting to distributor needs, introducing new products, and taking a proactive response to customers concerns and needs.
16. Prepare and present at sales meetings and training to introduce products, allow distributor sales representatives to taste and see product, and educate distributor sales teams on features and benefits.
17. Conduct sales blitzes and competitive conversions as needed to increase sales by acquiring leads and visiting prospective customers to convert their business gaining sales/commissions for our company.
18. Conduct marketing reviews with distributors and clients to discuss business activity, new opportunities and address any competition issues to gain an understanding of our overall business with client.
SKILLS/QUALIFICATIONS
• Must maintain a current and valid driver's license and adhere to all Motus requirements.
• Abilities: Excellent communication skills, both verbal and written.
• Ability to work independently to prioritize/plan your schedule considering achievement of assigned KPIs.
• Able to provide superior customer service.
• Good decision and negotiating skills.
• Effective time-management skills.
• Maintain a high level of professionalism.
• Must be able to lift 30 lbs.
• Able to drive vehicle for long periods of time to and from accounts.
• Prefer college degree in business or related field or equivalent experience.
• Culinary and/or operations experience preferred.
• Must have 2-5 years of previous sales experience.
• Knowledge of brokerage business in relationship to Clients, Distributors and Customers.
• Experience with Microsoft Office including Word, Excel, & Outlook.
• Product and Sales Training, CRM software training
• Frequent on the road driving.
• Highly concentrated mental and visual alertness.
• A major portion of the day is spent talking either in-person or by telephone dealing with clients, distributors, and customers.
• Frequent up/down motion to perform duties.
• Moderate typing, calculating or otherwise working with fingers.
• Visual acuity.
• Ability to hear and receive detailed information.
• Calculator, iPad, computer, telephone.
• Must have reliable transportation to get to and from accounts.
PLEASE NOTE: Acxion Foodservice, Inc. reserves the right to change, modify or add to the duties and essential functions at any time.
$49k-91k yearly est. 17d ago
Sr. Project Manager - Tool Install
Rosendin 4.8
Senior manager job in Idaho City, ID
Job Description
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?Committed. Connected. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity. We have a culture that empowers people, embraces diversity and inspires everyone to do their best. Rosendin is the largest EMPLOYEE-OWNED electrical contractor in the United States employing upwards of 8,000 people. Established in 1919, we remain proud of our more than 100 years of building quality electrical and communications installations and value for our clients but, most importantly, for building people within our company and our communities. As an employee-owner you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success which means you benefit tremendously.
YOUR NEXT OPPORTUNITY:
Join our team as a Senior Project Manager where you will be responsible for the overall direction, completion, and financial outcome for several small to medium projects or one very large project. You will lead and manage a team of project managers, and assistant project managers to deliver exceptional results for our clients. The position proactively develops new business opportunities and relationships with current and potential customers.
WHAT YOU'LL DO:
Establish project objectives, policies, procedures and performance standards within boundaries of corporate policies. Put these in clear concise work statement for the field.
Effectively supervise a staff in the day to day administration of a job or supervise two or more Project Managers in their daily tasks.
Train and effectively supervise Project Managers in the company philosophy and systems
Negotiate and supervise the preparation of all change orders on the project
Maintain all logs required to track the progress of the project.
Train and effectively supervise a Project Assistant in the maintenance of project required tracking devices.
Maintain liaison with prime client and A/E to facilitate construction activities.
Monitor construction activities in conjunction with the onsite Foreman and Area Superintendent to ensure project is being built on schedule, and within budgets
Investigate any potentially serious situations and implement corrective measures within company guidelines, and under supervision
Represent company/project in meetings with client, subcontractors, etc.
Prepare monthly costing reports
Manage financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company's interest and simultaneously maintain good relationship with the client
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the role within the business unit.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
Experience managing electrical construction projects - after all, that is what we do!
Project accountability and initiative for all aspects of the project and its success.
Ability to creatively solve problems. You've been in the trenches before. You know what it takes to get the job done and done right for your customer and the company.
A strong knowledge of electrical systems, construction, and how these systems work.
A fanatical determination about planning, innovating, and improving the processes we use every day.
Ability to think outside the box and lead the team in driving innovative construction techniques and prefabrication strategies.
Possess strong leadership skills, business acumen, and integrity.
A strong understanding of the financials of a project and how to forecast.
Ability to create and foster great relationships with the field and understand what it takes to get the best out of your people.
Ability to work collaboratively with multiple stakeholders to achieve mutual outcomes.
We are counting on you to bring and foster a collaborative spirit to our work process.
WHAT YOU BRING TO US:
Bachelor's degree in Construction Management, Civil Engineering, Structural Engineering or other related discipline preferred.
PE license a plus
Minimum 10+ years of experience in project management, preferably in electrical construction. Knowledge of construction technology, scheduling, equipment and methods required.
Can be a combination of education, training and relevant experience
Proven experience mentoring and managing others.
Business development/heavy client interaction a plus.
Ability to understand and follow standard operating policies and procedures;
Ability to perform duties in a professional manner and appearance
Extensive knowledge of safety protocols and procedure
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle and Accubid preferred
Ability to prioritize and manage multiple tasks, changing priorities as necessary
Ability to work under time pressure and adapt to changing requirements with a positive attitude
Effective oral and written communication skills as required for the position
Ability to be self-motivated, proactive and an effective team player
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
Tool Install Experience
TRAVEL:
10-25%
WORKING CONDITIONS:
General work environment - Due to the variety of work to be performed, the Sr. Project Manager may be working at a job site or in the office. This position is performed primarily on active construction sites. Activity includes sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
Noise level is usually low to medium; can be loud on a job site.
Occasional lifting of up to 30 lbs.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter - Our Benefits
ESOP - Employee Stock Ownership
401k
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$107k-140k yearly est. 3d ago
National Business Manager
Recorgroup
Senior manager job in Eagle, ID
*** Experience calling on Albertsons Companies and/or WinCo Foods Required***
The National Business Manager is responsible for:
Essential Functions
Client & Customer Management:
Responsible to meet or exceed budgeted sales, margin and profit plan in assigned accounts
Assist in the development of key account business plans to achieve volume growth and profit objectives, including revenue, distribution, customer service and quality goals.
Implement Customer Headquarter Calls and penetrate key positions at retailer department
Responsible to deliver short and long-term sales plans, achieving financial and customer relationship management KPI's
Facilitate business reviews with customers. Act as business unit liaison among manufacturers, logistics, sales, finance and accounting to support existing and new business.
The National Business Manager will utilize strong collaborative, relationship building and influencing skills to successfully engage customers and manage resources of multiple client businesses.
Work collaboratively with sales operations and analytics on proposals and deliverables
Collaborate with executive leaders in sales & marketing teams to better leverage assets while providing higher value to our clients and customers.
Demonstrate excellent analytical skills (including Category Management to improve business results
Demonstrate leadership qualities consistent with RecorGroup's culture.
Knowledge, Skills & Abilities
Education & Experience Required
Expertise in MS Excel, PowerPoint, Word, Outlook
Familiar with Trade Management systems and customer tools
Knowledge of techniques and tools necessary to perform job functions
4-year Degree or equivalent industry experience
Combination of Education, training and/or experience will be considered for this position
Knowledge, Skills & Abilities
Demonstrated success in the following competencies:
Strategic selling and closing skills with the industry
Proven ability to drive sales results
Communication skills, including presentation, sales, and negotiation in a business to business environment.
Ability to grow internal and external relationships by providing insight and advice to enhance meetings and profitability.
Extensive experience in sales and/or business development across a diverse portfolio of products.
Overall understanding supply chain operations
Project management skills with new product commercialization
Strong understanding of development, evaluation and utilization of key performance indicators
Comfortable with collaborating and recommending solutions to executive levels of management
Assertive, results oriented self-starter
Customer relations skills, including meeting customer needs and establishing a service environment, demonstrating excellent customer service to all and put in place practices that help promote a service-oriented culture.
Written communication skills including the ability to communicate effectively in writing, write in a clear and concise manner to peers, vendors, supervisors, or customers. This also includes the ability to target material to the appropriate audience.
Oral communication skills including the ability to speak in a clear and concise and manner to peers, vendors, supervisors, or customers one-on-one, or in a small group, or in a formal presentation.
Interpersonal skills, including building relationships and conflict resolution. This involves the ability to develop and maintain positive working relationships with peers, management, suppliers and other company departments. Open communication and transparency.
Excellent critical thinking skills
Physical Demands & Environment
This position works in an office environment, indoors subject to fluctuations in temperature (indoor climate control) with moderate noise level and lighting. This position has the following physical demands and incumbents must be able to perform the essential functions of the job with or without reasonable accommodation.
Sufficient mobility to move around the office
Ability to use hands for grasping files, papers, notebooks, writing implements, etc.
Visual acuity sufficient to read documents on paper and on the computer
Sitting at a desk for up to 8 hours at a time
May lift up to 20 lbs.
Travel Requirements
We anticipate this role will require 10-15 nights of travel per year to meet customer needs, be present at industry events, and meet with existing clients.
Disclaimer:
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skill required of all personnel so classified. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
$49k-91k yearly est. 60d+ ago
Service Manager - Nampa, ID
Freightliner Northwest Parts Delivery Driver
Senior manager job in Nampa, ID
The Service Manager is responsible daily management of the Service Department, including: cost controls, building vendor/customer sales base, customer satisfaction and problem resolution. Directly leads and coordinates the activities of technicians with a heavy focus on superior customer service, overall department efficiency and profitability. Gordon Truck Centers, Inc. (GTC) is now accepting applications for Service Manager in Nampa, ID.
Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 18 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications.
GTC offers a competitive salary and benefits including healthcare, 401k with company match, paid time off, and education assistance. Apply Today! We look forward to working with you!
Click to learn more about GTC.
Responsibilities
Job Responsibilities
Monitor service levels to ensure the overall goals of the organization are being made and take corrective measures where needed.
Develop and administer staff training schedules to meet organizational goals and company's dealer agreement.
Determine schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement.
Develop, administer and maintain all regulatory and dealership safety standards.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
Promote and manage safety at assigned Gordon Truck Centers branch. Ensure employees, vendors, and customers have a safe work environment. Develops, adheres to and manages all applicable safety policies, procedures and standards. Investigate safety-related accidents and injuries, prepare reports of findings and take corrective measure where needed.
Maintain exceptional customer satisfaction culture and initiatives, addressing customer complaints as needed.
Monitor staff work levels and review work performance regularly with employees. Perform annual performance reviews.
Facilitate ongoing meetings with staff; addressing issues related to departmental operations.
Requisition materials and supplies, such as tools, equipment or replacement parts.
Develop and maintain departmental budget.
Analyze departmental profit and loss reports and initiate corrective action as needed to maintain departmental standards.
Develop shop policies and procedures and communicate with shop personnel to assure compliance.
Provide regular department updates and requested reports to leadership team.
Participate in the employee new hire and onboarding procedures.
Maintain a departmental company team attitude with all employees; with a heavy emphasis on service.
Qualifications
Job Requirements
Education: High School GED or equivalent.
Experience: 4 years repair shop experience as technician and 2 years of service department supervisory or shop foreman experience. Experience in business and management; principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Must have strong leadership capabilities and the ability make and maintain a strong team atmosphere that is solely focused on building the business with quality service. Superior customer relations and problem solving skills are required for this position. Candidate must have technical background and be capable of communicating with technicians and customers regarding repairs on heavy and medium duty trucks.
Skills that are representative of the job: Proven background in providing quality customer service. Excellent communicator (written and verbal), able to lead and motivate others, strong in conflict resolution, must be comfortable with computers. Able to work in fast paced, high stress environment. Valid driver's license required.
Job Conditions
Physical Demands: (These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.) Extensive keyboard work and viewing computer screen, telephone usage. Requires standing, bending, stretching. Some heavy lifting may be required, up to or beyond 50 pounds. Personal Protective Equipment in shop areas may be required.
Environmental Demands: Primarily indoors with minimal outdoor time. High noise level while working around operation departments. While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles.
Hours: Monday - Friday, 7AM to 4PM
Additional Information: Off-hour shifts may be required occasionally or for special events.
Compensation: Base salary plus incentive. Based upon experience.
GTC General Benefits Description
Gordon Truck Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program. Eligible employees can enroll in our company Health Savings Account (HSA). Employees can contribute up to 60% of their pre-tax earnings to 401k and the company will match dollar for dollar of your contributions up to 3% of your income for qualifying employees. Tuition reimbursement and profit sharing are available for hired applicants. Employees also receive paid vacation, personal time off (PTO) and six (6) paid holidays. More information can be found at ********************************************
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This role is classifed as safety sensitive. All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities.
E-Verify Program
Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page.
E-Verify Program
Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page.
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$48k-82k yearly est. Auto-Apply 21d ago
Operations Scheduling Support (Contingent Upon Award)
B3H 3.8
Senior manager job in Mountain Home Air Force Base, ID
The Operations Scheduling Support position will provide in-garrison ACC active duty FS, USAFWC and ASOS Units with functional area support for typical additional duties assigned to squadron operations personnel (Scheduling, Training, Stan/Eval, UPC, UDM, Vault, Armorer, Equipment Management, and UTM). Supports Combat Air Forces (CAF) Fighter Squadron (FS), USAF Warfare Center (USAFWC), and Air Support Operations Squadrons (ASOS) in Air Combat Command (ACC). The operations support functions provide Unit Operations Scheduling, Operations Training, Standardizations & Evaluations (Stan/Eval), Unit Programs Coordinator (UPC), Unit Deployment Manager (UDM), Vault , Armorer, Equipment Management, and Unit Training Manager (UTM) support. The focus of work will be done to support FS and USAFWC non-flying additional duties traditionally accomplished by Pilots and Weapons System Officers (WSOs); and ASOS non- mission additional duties traditionally accomplished by Air Liaison Officer (ALO) and Tactical Air Control Party (TACP) specialists. Located at Langley AFB, VA. Contingent Upon Award Fall 2025.
B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. B3H Corporate headquarters are in Fort Walton Florida.
Responsibilities
* Build, publish (in Patriot Excalibur (PEX), GTIMS, or similar government-mandated system), maintain, and update schedules, in coordination with squadron leadership, to ensure full coverage for all pilot, aircrew, instructor, evaluator, support, and supervisor positions.
* Schedules will include short- and long-range ground, academic, flying/terminal control, and simulator training event schedules.
* Build long-range schedules that ensure mission qualifications, upgrades, continuation training, exercises, and test requirements are met to fulfill required operations personnel currency and progression standards IAW the operations officer (DO) priorities. Coordinate with the squadron DO, weapons officer, scheduling officer, training officer, and aviation resource management (ARM) and unit mobility personnel when building the schedule. Comply with guidance from the operations group, operations officer, and unit chief of scheduling when building the schedule.
* Resolve scheduling conflicts (e.g. due to leave, medical appointments, etc.) for operations personnel and work with squadron leadership to ensure their availability for assigned tasks.
* Obtain aircraft/equipment availability date from maintenance (MX) to inform planning.
* Coordinate and implement short notice schedule changes to ensure full mission coverage.
* Assist with determining ground, flight/terminal control, and simulator schedule requirements for initial qualification, mission qualification, upgrades, continuation training, and currency based on syllabus requirements, student progression, aircraft/equipment availability, airspace/range availability, and weather.
* Track live, simulated, and academic training requirements to facilitate accurate scheduling as directed by the DO. Schedules shall be based on experience to mitigate Operational Risk Management (ORM).
* Coordinate with Operations Support Squadron (OSS) and outside agencies to facilitate exercise and special event scheduling requirements (e.g. Flag Exercises, Weapons Evaluation, Weapons School Support, etc.).
Qualifications
* Two (2) years of experience working in a Squadron (FS / ASOS), Group, or Wing scheduling program; or five (5) years of experience working in a DoD Flying Squadron, Group, or Wing training program.
* Two (2) years of experience working with PEX (4.1.1) / TACTICS (4.1.2) or similar proprietary scheduling program.
* Two (2) years of experience working with Microsoft Office Suite.
* DoD Active Clearance.
B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$61k-91k yearly est. Auto-Apply 60d+ ago
Studio Manager
Perspire Eagle
Senior manager job in Eagle, ID
Assistant Studio Manager
The Studio Manager sets the tone in the studio and sees excellence as the only acceptable result of the team's efforts. They direct, motivate, inspire, and influence the studio team with functional leadership towards studio goals. The Studio Manager will be responsible for ensuring that our guests have an enjoyable and consistent experience during every visit through effective operations management and Perspire Sauna Studio team oversight. The Studio Manager must always be highly motivated, positive, and provide ongoing leadership to all with a passion for delivering superior service.
Assistant Studio Managers four main responsibilities are:
● Team Management
● Member Management
● Sales Growth Management
● Facility Management
By managing these (4) main areas of responsibility, the Assistant Studio Manager ensures that everyone that walks through the door feels better than when they arrived. This person will work alongside the Studio Manager to ensure smooth and efficient operations on a daily basis. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.
This position is a full-time position, 40 hours a week, that requires availability to work weekends, evening, and/or morning shifts.
Current Job Location Opportunities:
Perspire Eagle -2794 S. Eagle Rd., Ste 150
Studio Hours:
Mon - Thur: 7am - 9pm
Friday: 7am - 8pm
Sat + Sun: 8am - 7pm
Preferred Experience:
2+ years of proven success in consumer sales; preference is given to membership sales experience.
Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.
Compensation:
· This position offers competitive compensation based on experience & performance
Monthly commission paid on sales of memberships and packages
Opportunity for a bonuses, based on performance
Free IR Sauna Membership
Paid Training
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.
Primary Responsibilities
● Maintaining an engaged, productive team through strong leadership, demonstrating initiative and leading by example
● Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
● Attracting, hiring and retaining a diverse team of top talent
● Training, coaching and developing team members
● Scheduling team members to maximize productivity and workload
● Leading the team with strong Membership Sales. This is measured with conversion percentage and sales performance charts
● Developing a high-energy, fun, and engaged membership culture at the studio through contests, promotions, events, and recognition
● Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources
● Manage any necessary disciplinary actions involving underperforming studio employees
● Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service
● Resolving any guest complaints or membership issues with the highest level of customer service
● Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests
● Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
● Ensuring that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements.
*Mindbody Software experience is a plus!
● Performing weekly and monthly inventory purchasing and processing functions
● Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
● Assisting with social media marketing and local B2B opportunities
Traits for Success in This Role
● Team player with strong leadership and supervisory skills, to effectively work and guide staff to operate at peak efficiency and manage diverse personalities
● Results driven and motivated to meet or exceed sales targets
● Ability to lead and influence others to achieve goals
● Analytical and decision-making skills, using critical thinking and good judgment
● Ability and willingness to roll up your sleeves, tackle problems, and always find a solution
● Poise, tact and diplomacy when interacting with dissatisfied guests
● Passionate about health and wellness
● Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
● Consistently show a positive attitude & take responsibility for own actions
● Strong collaboration, organizational and prioritization skills
● The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays
● Championing and modeling Perspire's mission, vision, and values
About Us
Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!
Infrared Saunas are proven to:
● Increase clarity of the skin {acne, psoriasis, eczema}
● Reduce stress and promote relaxation
● Detox at the cellular level
● Burn calories {increased heart rate allows for caloric burn}
● Ease muscle tension, joint aches, and pains
● Lower Blood Pressure
Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.
Our Core Values: R.I.S.E.
Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships
Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them
Service: When our guests visit a Perspire sauna studio, they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation
Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.
In order to apply for the Studio Manager position, please respond with a resume detailing your experience and what you are looking for in a position with Perspire!
$35k-93k yearly est. 60d+ ago
Assistant Studio Manager
Perspire Sauna Studio of Eagle
Senior manager job in Eagle, ID
Job DescriptionBenefits:
IR Sauna Membership
Bonus based on performance
Wellness resources
Benefits/Perks
Competitive Compensation
Commission
Bonus Structure details if applicable
Free IR Sauna Membership
Company Overview
Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.
Job Summary
The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspires mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.
Assistant Studio Managers assist the Studio Managers with the four main studio responsibilities:
Team Management
Member Management
Inventory Management
Facility Management
The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented, and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.
Responsibilities
Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
Assisting in the training, coaching, and development of team members
Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Managers absence
Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service
Resolving any guest complaints or membership issues with the highest level of customer service
Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements.
*Mindbody Software experience is a plus!
Performing weekly and monthly inventory purchasing and processing functions
Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
Qualifications
Excellent interpersonal skills to ensure clear, effective communication with all guests and team members'
Must work Saturday, Sunday, and Monday mornings.
Results-driven and motivated to meet or exceed sales targets
Ability to lead and influence others to achieve goals
Superior customer service skills to mediate all situations with a calm, helpful demeanor
No-job-is-too-small attitude
Passionate about health and wellness
Consistently show a positive attitude & take responsibility for your own actions
Strong collaboration, organizational, and prioritization skills
Flexible and available to work varied shifts, including evenings and weekends
$35k-93k yearly est. 15d ago
Service Manager - Nampa, ID
Gordon Truck Centers 4.0
Senior manager job in Nampa, ID
The Service Manager is responsible daily management of the Service Department, including: cost controls, building vendor/customer sales base, customer satisfaction and problem resolution. Directly leads and coordinates the activities of technicians with a heavy focus on superior customer service, overall department efficiency and profitability. Gordon Truck Centers, Inc. (GTC) is now accepting applications for Service Manager in Nampa, ID.
Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 18 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications.
GTC offers a competitive salary and benefits including healthcare, 401k with company match, paid time off, and education assistance. Apply Today! We look forward to working with you!
Click to learn more about GTC.
Responsibilities
Job Responsibilities
Monitor service levels to ensure the overall goals of the organization are being made and take corrective measures where needed.
Develop and administer staff training schedules to meet organizational goals and company's dealer agreement.
Determine schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement.
Develop, administer and maintain all regulatory and dealership safety standards.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
Promote and manage safety at assigned Gordon Truck Centers branch. Ensure employees, vendors, and customers have a safe work environment. Develops, adheres to and manages all applicable safety policies, procedures and standards. Investigate safety-related accidents and injuries, prepare reports of findings and take corrective measure where needed.
Maintain exceptional customer satisfaction culture and initiatives, addressing customer complaints as needed.
Monitor staff work levels and review work performance regularly with employees. Perform annual performance reviews.
Facilitate ongoing meetings with staff; addressing issues related to departmental operations.
Requisition materials and supplies, such as tools, equipment or replacement parts.
Develop and maintain departmental budget.
Analyze departmental profit and loss reports and initiate corrective action as needed to maintain departmental standards.
Develop shop policies and procedures and communicate with shop personnel to assure compliance.
Provide regular department updates and requested reports to leadership team.
Participate in the employee new hire and onboarding procedures.
Maintain a departmental company team attitude with all employees; with a heavy emphasis on service.
Qualifications
Job Requirements
Education: High School GED or equivalent.
Experience: 4 years repair shop experience as technician and 2 years of service department supervisory or shop foreman experience. Experience in business and management; principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Must have strong leadership capabilities and the ability make and maintain a strong team atmosphere that is solely focused on building the business with quality service. Superior customer relations and problem solving skills are required for this position. Candidate must have technical background and be capable of communicating with technicians and customers regarding repairs on heavy and medium duty trucks.
Skills that are representative of the job: Proven background in providing quality customer service. Excellent communicator (written and verbal), able to lead and motivate others, strong in conflict resolution, must be comfortable with computers. Able to work in fast paced, high stress environment. Valid driver's license required.
Job Conditions
Physical Demands: (These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.) Extensive keyboard work and viewing computer screen, telephone usage. Requires standing, bending, stretching. Some heavy lifting may be required, up to or beyond 50 pounds. Personal Protective Equipment in shop areas may be required.
Environmental Demands: Primarily indoors with minimal outdoor time. High noise level while working around operation departments. While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles.
Hours: Monday - Friday, 7AM to 4PM
Additional Information: Off-hour shifts may be required occasionally or for special events.
Compensation: Base salary plus incentive. Based upon experience.
GTC General Benefits Description
Gordon Truck Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program. Eligible employees can enroll in our company Health Savings Account (HSA). Employees can contribute up to 60% of their pre-tax earnings to 401k and the company will match dollar for dollar of your contributions up to 3% of your income for qualifying employees. Tuition reimbursement and profit sharing are available for hired applicants. Employees also receive paid vacation, personal time off (PTO) and six (6) paid holidays. More information can be found at ********************************************
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This role is classifed as safety sensitive. All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities.
E-Verify Program
Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page.
$47k-74k yearly est. Auto-Apply 20d ago
General Manager
Sandpiper Property Mgt
Senior manager job in Nampa, ID
General Manager: Lead and Own the Success! Your Challenge: Drive Continuous Results!
Ready to lead and own the success of a top-performing property? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next General Manager!
This is a dynamic, high-impact leadership role where you will be entrusted with full operational oversight of one of our extended stay hotels. You will be the crucial difference-maker, driving operational excellence, maintaining high standards, and fostering a winning culture for the long term. Your ability to create strategy, motivate teams, and make sound decisions will be key to your success in this visible role where we celebrate our value to "Play To Win."
Your Operational Duties
As our General Manager, you are the strategic mastermind and the on-site leader responsible for the property's overall performance and culture.
Key Responsibilities Include:
Execute Full Property Oversight: Assume complete operational responsibility for the hotel, ensuring all aspects of the property run efficiently, from maintenance to guest services.
Drive Financial Results: Develop and implement strategies to achieve business objectives and revenue targets. This includes P&L management, budget control, oversight of daily bank deposits, and continuous local sales execution to maximize extended stay occupancy.
Lead & Coach the Team: Actively manage, supervise, coach, and motivate the entire hotel staff. Complete accurate weekly schedules, administer performance management and disciplinary action, and foster a positive work environment.
Quality & Guest Experience: Ensure the highest standards of customer service are consistently delivered. This includes daily inspection of all vacant rooms and upholding brand standards across the property.
Corporate Alignment: Complete and submit required weekly reports and participate in all corporate calls to ensure alignment with company goals and strategies.
The Rewards: Why You'll Love Being at Sandpiper
We believe in rewarding our associates for their hard work and dedication, fueled by our value, "We Grow By Giving."
Generous PTO & Travel Perks: Enjoy paid vacation days, paid holidays, and associate room discounts for your personal travel.
Comprehensive Healthcare: Multiple plan options are available, with SH picking up a generous amount of the cost.
Incentives & Recognition: Be generously rewarded for your contributions through incentives and our Rewardian program (rewarding points for tenure and extraordinary service). We reinforce our culture with fun annual surprise packages that celebrate our Core Values.
Growth & Training: We invest in you with comprehensive brand training for our properties to ensure your continued professional development.
Are You Our Next Leader?
If you possess a blend of strategic thinking, hands-on leadership, and a "We Are All In" spirit, we want to hear from you!
Minimum Qualifications: The Non-Negotiables
3+ years of experience in a Management role in the Hospitality industry.
A proven track record of driving revenue growth and profitability.
Exceptional leadership, communication, analytical, and problem-solving skills.
Preferred Qualifications: The Bonus Points
Experience managing operations within major hotel brands (e.g., Choice, IHG, Marriott).
Experience with budgeting, financial management, or project management.
$41k-77k yearly est. Auto-Apply 33d ago
Domino's General Manager - Meridian, ID (7377)
Domino's Franchise
Senior manager job in Meridian, ID
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically General managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS & DUTIES
You are responsible for everything that happens in your restaurant . This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. You will be in charge of making schedules, ordering product, training team members and hiring. A profit share bonus is awarded to GM's based off controlling costs within goals.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!
QUALIFICATIONS
- At least 18 years or older
- Preferred 1 year of restaurant management experience*
ADDITIONAL INFORMATION
- Employee Discounts!
- Paid Training
- Perfect job for someone ready to build a career
- Earn up to 80 hours of paid time off!
- Great pay - With potential to earn more based off of our bonus program
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
- Profit Share
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$41k-76k yearly est. 21d ago
General Manager
Meridian Wingers
Senior manager job in Meridian, ID
JOB TITLE: Winger's Restaurant General Manager
DEPT. / SUPERVISOR: Director of Corporate Operations
POSITIONS SUPERVISED:
Kitchen Manager, Shift Supervisor(s) and Restaurant Team Member(s)
QUALIFICATIONS:
High School, College or University Degree Preferred
2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility. 1 year as a Winger's KM preferable.
Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills
Strong analytical/decision-making skills, and basic personal computer literacy
A great Attitude and Smile, and a Passion for Great Food.
CORE RESPONSIBILITIES:
Total operational and financial responsibility for an individual unit
Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant. Continual Training, Mentoring, and Coaching to build your team
Make Money: Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
GM's are expected to work 50-55 hours per week including peak period Evenings & Weekends
Control day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
Ensures QA standards.
QA report is maintained,
Violations are corrected immediately,
Proper behavior trained
Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensure food quality and 100% customer satisfaction
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
WINGERS knows that you need a comfortable and dependable local spot to watch a sports game, eat some delicious American food, and drink a cold beer. We've perfected the art of giving you the comfort of a classic diner with the energy of your local bar.
WINGERS is a family owned and operated company, based in Utah, that strives to spread the ideals of integrity and consistency in an effort to Create Amazing Experiences. These ideals begin with our incredible teams of servers, cooks, hosts, and managers. WINGERS has a personal investment in each employee and encourages mentorship, leadership, and upward growth within the organization.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TEST Franchising Corporate.
$41k-76k yearly est. Auto-Apply 60d+ ago
Kid Zone Staff - Friday/Saturday/Sunday - Caldwell YMCA
Treasure Valley Family YMCA 4.1
Senior manager job in Caldwell, ID
Our Caldwell YMCA is seeking a Kid Zone Staff to join their team! This position is responsible for implementing developmentally appropriate experiences for children from 6 weeks to 6 years in a group setting and for the general safety of the participants in their group.
The Caldwell YMCA opened its doors on October 27, 2005. Since that time, it has become a hallmark of the community, impacting the lives of thousands of kids and families. Facility amenities include a large cardio and weight floor, full-court basketball gym, three fitness studios, and a state-of-the-art aquatics center including a lap-pool, splash pad, pretzel slide, and lazy-river.
Schedule:
This is a part-time position, averaging 12-20 hours weekly. Schedule requirement is Friday AM, Saturday, 8:45am-12:15pm, and Sunday, 10:45am-2:15pm. Pay is $13.35 per hour.
Responsibilities:
* Develop intentional relationships and maintain effective daily communication with participants and parents using the Y voice attributes.
* Create an environment that fosters safety through supervision and by role modeling safe behaviors.
* Monitor and ensure safety of participants, staff and volunteers in assigned program areas.
* Organize, supervise and facilitate children in a variety of activities that are culturally relevant, developmentally appropriate in an indoor/outdoor setting.
* Adhere to program standards including and cleanliness standards.
* Resolve participant and parent concerns and issues. Follow appropriate incident response procedures.
* Maintain program site equipment and required program records.
Qualifications:
* Must be 16 years of age, preferred High school graduate or equivalent.
* Six months of experience working with children 6 weeks to 6 years old preferred.
* Must be able to engage others in conversations and make all people feel welcome.
* Ability to respond calmly and quickly to safety and emergency situations.
* Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others.
Welcoming and Inclusion:
At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.
How To Apply:
External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended.
$13.4 hourly Easy Apply 6d ago
Business Manager
Canyon County (Id 3.7
Senior manager job in Caldwell, ID
Compensation: $72,488 - $86,257.60 annually DOE Application Period Ends: Friday, January 16, 2026 4:00 p.m. MST The Business Manager is responsible for the management of the administrative functions for the Assessor's Office and directing the purchasing requirements and procurement processes for both the Department of Motor Vehicles and the Reappraisal offices. This position is under the general supervision of the Chief Deputy Assessor and Elected Official.
Key Responsibilities
* Department Management:
o Maintains and updates relevant office materials including but not limited to manuals, financial records, documents, budgets, contracts, accounts, and databases
o Compiles data for administrative analysis, prepares reports or summaries of data from complex records and multiple sources
o Prepares documentation, processes paperwork and performs data entry, conducts audits to assure accuracy of records
* Property Tax Oversight:
o Monitors the maintenance of property sales and leases to monitor trends of impending changes in market values
o Manages the research of building permit records and sales
o Presents testimony in appeals hearings and related review proceedings
* Supervisory:
o Interviews and identifies qualified candidates for potential new hires
o Conducts performance evaluations of all administrative support, document management, and customer service personnel
o Trains, supervises, and reviews work of other clerical and administrative support staff
o Provides support services to staff members, including providing information, processing and preparing documents and correspondence, preparing and tracking mailings and notifications, and inputting data into central computer system
* Document/Online Data Access Management:
o Manages scanning practices, electronic documentation workflow, and indexing processes
o Ensures the online database is updating and working properly and collaborates with the various vendors and IT staff to determine the source of the issue and develops a plan of action for resolution
o Oversees the usage of the translator system to ensure visitors to the Assessor's Office that speak different languages are provided the best customer service possible
* Customer Support:
o Monitors vendors, service providers, out-sourcing and/or contractor performance
o Provides metrics concerning the effectiveness of customer service support
o Supervises the incoming phone calls, emails, faxes and in person visits and monitors response and effectiveness of customer service personnel
* Fiscal Management:
o Supervises the processing of online purchases, including preparation of the auditor's certificates for deposit, balancing the deposit account, resolving customer issues, and issuing refunds and credits as appropriate
o Maintains appropriate inventory of office supplies and equipment
o Processes credit card payments and the payment of invoices ensuring the correct accounts are charged and within budget constraints
* Other Duties:
o Performs all work duties and activities in accordance with county policies, procedures and safety practices
o Other duties as assigned
Qualifications
Skills and Abilities:
* Customer service procedures, techniques and objectives
* Operation of standard office equipment, current office practices and procedures, bookkeeping and accounting practices and procedures
* English grammar and punctuation
* Supervisory, evaluation, and training techniques and practices
* HTML, CSS, and experience with content management systems, SQL Query writing and SSRS Report Writing, Microsoft Office advanced functions, document management software
* Analyze issues, independently make decisions and exercise good judgment in administrative management tasks
* Maintain complex records efficiently and accurately and to prepare clear and concise reports
* Maintain confidentiality
* Establish and maintain professional and effective working relationships with other county employees, supervisory personnel, department employees, state and local elected officials and the public
* Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner
* Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions
Special Qualifications
* Valid driver's license
* Successfully complete a background investigation
* Maintain required appraisal certification by attending at least 32 hours of courses, workshops, and training seminars every two years
Education and Experience
* High school graduate or GED certificate; preferably supplemented with course work in office applications
* Five years administrative support experience; preferably in a municipal, legal or real estate environment
* Idaho property appraisal certification (or acquire within two years of hire)
* Minimum of three years supervisory experience or Business Management degree
* Equivalent combination of experience and training may be considered
Essential Physical Abilities
* Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, review and process documents, supervise the work and performance of others, and organize documents and materials;
* Sufficient clarity of speech and hearing, or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively on the telephone and in person;
* Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a multi-line telephone system, a personal computer, and standard office equipment;
* Sufficient personal mobility, strength, agility, and physical reflexes, with or without reasonable accommodation, which permits the employee to work at a keyboard for an extended period of time, move or lift up to 50 pounds, and work in an office environment.
Disclaimer
To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.
$72.5k-86.3k yearly 15d ago
Director Client Services Ops
Paylocity 4.3
Senior manager job in Meridian, ID
Job DescriptionDescription:
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Director Client Services Ops will provide high level leadership for the service delivery of our payroll, HR and time and attendance solutions for our service center. The Director will be tasked to drive the Service delivery strategy and its execution and be accountable for performance, retention and customer satisfaction while reviewing expansion opportunities to ensure scalability and business continuity. The Director Client Services Ops will share leadership responsibilities for our client center with other directors and be accountable for 5-8 client teams (with 4-6 managers and 2-4 team leads per team) and over 150 employees in total. We are looking for a leader who can create scalability for our service delivery model, is agile, able to strategically implement process improvements and change strategies, identify expansion opportunities, and maintain client satisfaction and loyalty through a growth mode. This position will be measured by retention, profitability, and customer satisfaction.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Director is charged with achieving high quality of service across the client base supported by their service center, meeting agreed upon departmental deliverables and ensuring key operational performance metrics are met.
Determines service organizational structure and development needs for their client segments. Creates workforce forecasting and plans to ensure staffing for the client service function, appropriate training plan and career - path development for our evolving business needs.
Provide necessary leadership to enhance and improve client relationships through a high performing team of service personnel who are charged with “owning the relationships” of our clients. Manage cross functional team support and develop strong business relationships throughout the organization.
Work within and recommend new performance metrics, definition, and process to measure key performance indicators. Ability to set the vision and culture for continuous process and quality improvement within the service center. Reports on metrics and action plans to entire team and seniormanagement.
Work with other service directors in Schaumburg and other centers to maintain consistent service model designs and processes and to drive change and improvement agendas across the service function.
Drive an atmosphere of accountability that delegates work items, partners with other areas of the business and liaisons with action owners to ensure successful and timely completion of projects
The Director may handle service delivery escalations that require seniormanagement intervention to remedy any service failures.
Ensure all internal audit and compliance requirements are met. Oversee leaders that serve as point people for internal audit and compliance requests.
Make recommendations and contribute to the design and implementation of new product functionality and additional service offerings.
Lead, coach, motivate, and develop management staff. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.
Communicates to their client services teams to ensure employee understanding and engagement. Presents, along with management team, new policies, and initiatives to team.
Improve client loyalty as measured through NPS surveys and client retention.
Prepares and reports on location's annual budget (headcount plan, productivity goals and capital expenditures). Manage expenses to the established budget/plan.
Ability to travel to remote service centers up to 30-40% of their time.
Education and Experience
Bachelor's degree required.
7-10 years senior leadership experience with emphasis on customer service (ideally in a payroll service bureau environment).
Proven leadership competencies running service centers, call centers, or other similar client experience operation.
Proven experience leading through significant growth.
Experience driving cross-functional process improvement initiatives.
Experience with process design and roll-out in a B2B environment that keeps the client experience at the forefront of the decision making and implementation process.
Broad and deep knowledge of Payroll/HRIS/Time and Attendance.
Strong judgment with the proven ability to balance growth, retention and profitability business goals against operational constraints and risk.
Ability to build strong and effective relationships which introduce win-win solutions across departments and with clients.
Ability to demonstrate leadership style, supported by clear understandable strategies with a strong focus on results.
Demonstrated success as a strong and influential negotiator.
Demonstrated ability implementing scalable business processes during periods of high growth.
Proven ability to drive decisions and actions among diverse groups to achieve goals.
Excellent verbal/written communication skills.
Highly complex problem-solving ability.
Ability to work effectively within the organization where the position does not have responsibility over functional teams but does have overall responsibility for client satisfaction and retention.
Physical requirements
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $120,600 to $195,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
The average senior manager in Nampa, ID earns between $57,000 and $115,000 annually. This compares to the national average senior manager range of $86,000 to $163,000.