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Senior manager jobs in New York

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  • Program Manager, Licensed

    VNS Health 4.1company rating

    Senior manager job in Islandia, NY

    Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction. What We Provide Attractive sign-on bonus and referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required. Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times. Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated. Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed. • Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements. Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing. Ensures volume and productivity meet program standards and operations. Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies. Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff. • Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed. Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources. Participates in 24/7 on-call coverage schedule and performs on-call duties, as required. Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames. Collaborates with program leadership and other staff in the development and implementation of in-service education programs. Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate. Oversees the development of systems and records for billing each MCO. Qualifications Licenses and Certifications: Valid New York State driver's license may be based on program needs required License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required For IMT: LCSW required or LMHC Education: Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required Work Experience: Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required For Adult Services: Prior experience working in a community behavioral health care setting required Experience with EMR systems preferred Knowledge of city and state agency and/or managed care functioning preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
    $77.2k-96.5k yearly 4d ago
  • Manager Ambulatory Care Management - Rensselaer, NY - Full time

    St. Peter's Health Partners 4.4company rating

    Senior manager job in Rensselaer, NY

    *Employment Type:* Full time *Shift:* *Description:* The Manager of Care Coordination is responsible for the planning, priority setting, coordination, implementation, and evaluation of programs related to Care Progression/Care Coordination/Case Management. The Manager of Care Coordination assumes operational responsibility for the overall management of human, fiscal and material resources as well as the integration of the Care Coordination Department into the primary function of the organization. Represents care coordination in the planning of multidisciplinary or interdepartmental programs as they relate to care coordination/ case management. Participates with other Program and Department Directors in policy development and strategic planning. In addition, this position provides strategic and operational leadership and is responsible to coordinate inpatient care coordination (CM) and utilization management (UM) services and integrate inpatient care coordination across the St. Peter's Health Partner's system. This role has direct responsibility for providing leadership to plan, develop, oversee, coordinate, and evaluate services and products relevant to inpatient care management, all aspects of patient care, patient and family education. The continuum of functions extends from hospital strategic planning to cost-effective delivery of best-practice and quality services. This position will collaborate with the hospital Physician Advisors and other stakeholders, to develop a seamless system where St. Peter's Health Partners achieves maximum quality outcomes, patient satisfaction, and efficient resource utilization across our integrated health system. *Education Requirements*: Bachelors of Science in Nursing (BSN) mandatory with active license, masters preferred in a either nursing or healthcare area. *Experience Requirements: * 5 years in healthcare environment, including health plans, hospitals, ambulatory or post-acute care required. 5 years of progressively responsible managerial experience in designated facility, or business entity required, which provides expert-level working knowledge of principles, practices, and operations in post-acute as well as acute services required. 2 years of which must be within a major health care organization, health system setting, or large multi-operational corporate environment in complex industries similar to healthcare required. Experience in directing other clinical areas, working closely with physicians, and developing clinical strategies, implementing operational efforts, and measuring outcomes. Experience using word processing, spreadsheets, database, internet, e-mail and scheduling applications. High tolerance for complex, ambiguous and constantly changing environment. The ability to set and maintain high standards of performance in a collegial environment, holding people accountable for achieving deliverables. This individual will be an outcome driven leader. A high sense of urgency and experience operating effectively in a fast-paced environment requiring the skill to handle multiple priorities simultaneously. Pay Range: $105,768 - $155,584 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $105.8k-155.6k yearly 3d ago
  • Provider Engagement and Performance Manager

    Network Solutions IPA

    Senior manager job in New York, NY

    The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
    $98k-136k yearly est. 3d ago
  • Senior Service Manager

    SMX Services & Consulting, Inc. 3.7company rating

    Senior manager job in Buffalo, NY

    The Senior Corporate Service Manager is a strategic leader overseeing all operations across the company's U.S. and Canadian entities. This direct hire position ensures operational excellence, compliance, and financial integrity across accounting, taxation, HR, licensing, insurance, and general administration. Reporting to executive leadership, this role provides vital support to the engineering and construction divisions, enabling the success of complex industrial and infrastructure projects through strong corporate governance, financial control, and team leadership. Business Scope The company executes a wide range of industrial, construction, and infrastructure projects, including: Tall Structures: Steel and concrete chimneys, solar towers, cooling towers Storage: Domes, silos, tanks, and pressure vessels Civil Works: Large-scale demolition, slipform, and foundation construction Refractory, Mechanical & Electrical Maintenance Automation: Design and assembly of robotic and automotive production lines Industrial Logistics & Process Digitalization Energy Projects: Wind, gas, fiber optic networks, and EV charging systems Preservation and Restoration of historic and landmark buildings Key Responsibilities Design, oversee, and manage the company's overall budget and detailed budgets for each project (cost control), ensuring projects stay within spending limits. Lead and supervise the staff of the finance and administration teams, including tasks such as payroll processing, payments to suppliers, issuance of invoices and insurance contracting. Monitor and maintain the company's liquidity to meet short-term obligations. Manage tax compliance at the federal, state, provincial, and local levels for the U.S. and Canada. Generate accurate and timely internal and external financial reports, ensuring compliance with U.S. and Canadian generally accepted accounting principles (GAAP). Manage the financial and compliance aspects of contracts with subcontractors and clients. Ensure that all economic activities and financial information comply with U.S. local, state, and federal regulations (taxes, building laws, etc.). Act as a liaison with internal and external auditors Supervise and develop support staff, ensuring high performance and professional growth. Provide strategic advice to senior management on administrative, financial, and HR matters. Drive process improvements, digital transformation and operational excellence across all support functions. Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or related field (Master's preferred). Minimum 7-10 years of progressive experience in accounting, tax, and HR. Ideally, but not mandatory, in industrial construction or a related sector. Strong knowledge of US and Canadian labor, tax, insurance and compliance regulations. Advanced proficiency in Microsoft Excel and ERP/accounting systems. Excellent analytical, organizational, and leadership skills. Experience managing cross-border teams and operations is highly desirable. Strong leadership and communication skills. Fluent in English (mother tongue or similar level). Spanish will be a very well-considered plus. Proposal of Remuneration Base Salary: $140,000 - $170,000 USD per year (Buffalo, NY market, adjusted for experience and company size). Bonus: Performance-based annual bonus (35,000-45,000 USD per year). Benefits: Health, dental, and vision insurance (single to family coverage) with a 25% employee contribution and 75% company; 401(k) with 10% company contribution; paid time off (4 weeks); Life insurance (30 K$)
    $140k-170k yearly 3d ago
  • Vice President, Corporate Strategy (Core Payments)

    Mastercard 4.7company rating

    Senior manager job in New York, NY

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Corporate Strategy (Core Payments) VP Strategy (Core Payments) Job Title: Vice President, Strategy Purpose. Join our dynamic Strategy and Execution team. This strategy role is ideal for someone passionate about payments and innovation We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Responsibilities: Drive and develop executive level strategy documents capturing the organization's vision and business focus areas in partnership and alignment in strong collaboration with senior level stakeholders within Core Payments, Commercial New Payment Flows (CNPF), , Services, Regions, etc. Contribute to the overall strategy agenda through thought leadership and creativity. Identify, structure, and prioritize cross-functional initiatives focused on payments products (e.g., tokenization, digital first, contactless, account to account, etc.) to generate actionable recommendations. tackle complex digital business problems, uncover root causes, develop solutions, and translate them into specific recommendations. Apply strategic and analytical rigor to product strategies, acting as a thought partner to prioritize and structure an innovative agenda. Maintain knowledge of payments landscapes and market trends to develop innovative solutions and product strategies. Develop and execute robust communications to align priorities and address support needs across various digital work streams. Manage relationships and other related workstreams, linked to MA strategic priorities, across the business to ensure buy-in, engagement and committed deliverables i.e. Core, CNPF, Services, Finance etc. Share learnings and insights with Divisional Presidents, Country Managers, and other key stakeholders, where relevant. • Management of cross functional teams to drive outputs and deliverables. Qualifications: Extensive experience in strategy consulting or developing go-to-market strategies for payments and/or digital products. Extensive experience of translating strategies to execution plans, driving end to end execution - particularly in a cross-functional environment, managing and prioritizing competing initiatives Strong understanding of Mastercard's products, services, and key revenue drivers, as well as the larger payment industry. Excellent communication and influencing skills to work with internal and external stakeholders. Proven track record of translating digital strategies into execution plans and driving end-to-end execution in a cross-functional environment. Politically savvy with a history of building consensus and bringing people together around a common cause. Analytical and solutions-oriented with the ability to drive thought leadership in digital strategy. Experience in M&A and/or corporate development is a plus. Compensation: Total Base Pay Range: $223,000.00 - $357,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $221,000 - $353,000 USD New York City, New York: $230,000 - $368,000 USD
    $230k-368k yearly 20h ago
  • Senior Manager, Material Planning

    Interparfums, Inc. 4.4company rating

    Senior manager job in New York, NY

    Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company's products are sold in over 120 countries. The Senior Manager - Material Planning is a key role within the Planning Team, responsible for overseeing the planning of short- and long-term product requirements in support of the Master Production Schedule. This role evaluates inventory levels and demand across multiple domestic and international locations, balancing requirements and financial considerations to align with company objectives. The Senior Manager also partners closely with suppliers and cross-functional teams to ensure timely and accurate receipt of inventory, while effectively managing excess and obsolescent materials, and provides leadership and guidance to two direct reports. This position is based in office from Mondays-Thursdays, and remote on Fridays. Responsibilities: Own purchasing of materials using the Material Replenishment Planning as needed for production and in accordance with supply parameters Determine and maintain supply parameters such as lead times and Minimum Order Quantities to ensure efficient outputs Management of component versions to ensure accurate work orders and stock usage Confirm material availability to create production orders that support service objectives, inclusive of required stock transfers Utilize capacity planning, economic order quantity evaluation to ensure a smoother supply chain Review material shortages preventing order conversion and follow up with appropriate suppliers to expedite deliveries Manage exceptions and deviations from the plan as needed by advancing or adjusting supplier orders Track and maintain purchase orders to always ensure accuracy Engage in efforts that support inventory reconciliation and evaluation of inventory health Communicate material supply issues to Supply Planning Participation in the coordination of engineering changes, product line extensions or new product launches to ensure timely transitions in material and production flow Achieve in-stock and inventory goals Approve supplier purchase orders in accordance with company targets and guidelines Oversee movement of material within location network Lead supply chain projects and initiatives that will enhance planning and inventory process and results Supervise, mentor and coach direct reports (Coordinator, Planner or Manager-level) Recognize opportunities and take initiative to develop or redevelop processes accordingly Education/Experience Bachelor's degree in Supply Chain Management, Business Administration, or related field 5+ years of experience within material/component planning and supply chain 1+ years of experience managing direct reports Prior working experience within the Beauty or CPG industry required Required Skills Fundamental knowledge of Supply Chain (Plan, Source, Make, Deliver), the integration of organization, system, and process enterprise wide, and the importance of Master Data in the overall effectiveness and operation of the Supply Chain Strong technical (MRP, Office, Outlook, etc.) and interpersonal communication skills The ability to work independently with strong decision-making and problem-solving skills Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners Self-starter who will thrive in fast-paced, dynamic environment Possess a strong sense of urgency and ability to multi-task and pivot We Offer: The salary range for this position is $125,000 - $150,000 annually, commensurable with skills, experience, and qualifications Bonus opportunity based on personal and business performance Robust healthcare, insurance, and benefit options Paid time off policies including vacation, personal, holiday, and sick days 401K plus company match Options to support development, including complimentary access to LinkedIn Learning An entrepreneurial career with a dynamic environment where all voices are heard and appreciated Low hierarchy with high visibility to C-Suite on a regular basis A growing company with a proven track record of solid financial stability Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.
    $125k-150k yearly 20h ago
  • Director of Strategy and Operations

    Foundrae

    Senior manager job in New York, NY

    WHO WE ARE: The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. The Role The Director of Strategy and Operations will partner closely with the CEO and leadership team to guide strategic planning, project management, and cross-functional alignment across the company. This role blends strategic thought partnership with day‑to‑day operational leadership, ensuring that priorities are clearly defined and executed across the organization. This leader brings structure to company initiatives, strengthens processes that support luxury retail standards, and enhances communication and accountability across teams. Reporting directly to the CEO, this position will provide visibility, accountability, and seamless communication across all areas of the business Responsibilities Partner with the CEO to translate strategic priorities into structured plans that include defined goals, resourcing needs, and measurable outcomes. Serve as a cross-functional leader, ensuring all departments move in alignment with company priorities and operational standards. Lead and oversee multiple high-impact initiatives across retail, wholesale, e-commerce, production, and brand functions. Build strategic frameworks that help teams understand priorities, sequencing, and interdependencies across projects. Create and maintain project timelines, deliverables, KPIs, and reporting dashboards that support visibility at the leadership level. Facilitate communication and collaboration across cross-functional teams. Track progress across all strategic initiatives and proactively identify risks, operational gaps, or competing priorities. Prepare leadership briefings, project summaries, and structured updates that enable informed decision-making. Drive accountability by reinforcing deadlines, operational discipline, and follow-through across all levels of the organization. Lead recurring cross-functional meetings, ensuring they are well-structured, action-oriented, and aligned to organizational goals. Partner with retail leadership to enhance client experience, service standards, and the operational consistency expected within a luxury environment. Collaborate with marketing, brand, and product teams to ensure operational readiness for launches, campaigns, and new collection releases. Guide post-project evaluations to derive insights, strengthen organizational learning, and inform future planning cycles. Support the development of organizational processes, SOPs, and governance structures that reinforce clarity and consistency as the company grows. Requirements 7+ years of experience in strategy, operations, or project leadership roles within luxury retail, fine jewelry, or premium consumer products. Experience partnering directly with senior leadership or founders in a high‑growth, entrepreneurial environment. Strong strategic planning skills with the ability to translate vision into structured, actionable plans. Deep understanding of luxury retail operations, client experience standards, and cross‑functional coordination. Exceptional communication and interpersonal skills, able to influence and collaborate across all levels. Strong organizational abilities with comfort managing competing priorities in a fast‑moving environment. Experience developing reporting tools, dashboards, or systems that support operational transparency. Demonstrated ability to identify challenges, propose solutions, and drive accountability across teams.
    $126k-173k yearly est. 2d ago
  • Nurse Unit Manager (RN/LPN)

    Granville Center 4.1company rating

    Senior manager job in Granville, NY

    Granville Center is hiring a Nurse Unit Manager (RN/LPN) in Granville, NY! We are also offering a $5,000 sign-on bonus!! Mon-Fri NY license required Handle all supervisory duties for assigned unit Help establish and implement employee policies and procedures Mentor less experienced nurses, offering clinical & career advice Maintain the standards of care for the unit Review Resident records & quality of care Monitor overall care & review individual Residents' cases Address questions or complaints brought forward by Residents or their families Represent the unit's interests with the upper-level management Requirements: Must hold a nursing license 3 years Long Term Care Experience preferred 2 years Charge Nurse experience preferred Strong computer skills Excellent communication skills About us: Granville Center for Rehabilitation and Nursing is a 120-bed rehabilitation and skilled nursing facility located on the banks of the Indian River, bordered by a quiet residential neighborhood on one side and woods on the other. Granville Center is committed to ensuring the highest quality of life for all our residents, helping each to get stronger, healthier and happier. A mainstay of the Granville for many years, we're a community of friends, neighbors, and family living life to the fullest. Granville Center is a proud member of the Centers Health Care Consortium.
    $69k-88k yearly est. 3d ago
  • Director of Business Operations

    Connecticut Innovations 3.9company rating

    Senior manager job in New York, NY

    Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Director of Business Operations Reports to: SVP Business Operations Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry. Key Responsibilities Strategic Leadership Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10% Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation. Technical Operations Management Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms Ensure accurate, scalable data processing, reporting and billing processes across all customers Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners Lead the implementation of new products and services as defined by our leadership team Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams Team Leadership & Development Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts Mentor team members on hospitality industry best practices and emerging technologies Foster a culture of continuous improvement and data-driven decision making Client & Revenue Focus Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives Develop robust platform operations processes that enhance client experience and drive account growth Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders Required Qualifications Bachelor's degree in Marketing, Business, Economics, Engineering, or related field 6+ years of experience in digital advertising operations with 3+ years in leadership roles Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.) Experience with hospitality, travel, or advertising technology preferred Strong understanding of hotel technology space Excellent analytical skills with proficiency in data analysis tools and SQL Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders Preferred Qualifications Experience scaling operations at high-growth technology companies Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization Background with hotel PMS systems, booking engines, or hospitality technology platforms Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing. What We Offer Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
    $109k-204k yearly est. 4d ago
  • Engagement Manager - MarTech & Marketing Operations

    Acunor

    Senior manager job in New York, NY

    Job Title: Engagement Manager - MarTech & Marketing Operations We're hiring for one of our premier consulting clients seeking a MarTech Engagement Manager to lead end-to-end marketing transformation initiatives within the Sports, Gaming, and Digital Media domain. This role unites data, strategy, and technology to deliver measurable, personalized, and scalable customer experiences across channels. Key Responsibilities Own marketing transformation programs for enterprise clients-bridging analytics, technology, and creative strategy. Lead MarTech architecture across Adobe Experience Cloud (AEP, AJO, CJA, Target) and supporting tools (Salesforce, Braze, Iterable, Tealium). Define audience and journey strategies that connect fan, gaming, and commerce data into unified engagement experiences. Oversee campaign operations and real-time journey design across channels (email, push, SMS, in-app, and web). Drive performance measurement through experimentation, attribution, and ROI frameworks. Partner with CMOs, CTOs, and data teams to design and operationalize integrated marketing ecosystems. Champion automation, AI, and personalization technologies to optimize marketing performance. Lead cross-functional delivery pods of strategists, analysts, and engineers to ensure excellence and profitability. Ideal Profile 10+ years in MarTech, Marketing Operations, or Marketing Automation leadership roles. Deep understanding of Adobe Experience Platform (AEP, AJO, CJA) and integrated data-driven marketing ecosystems. Proven success orchestrating multi-channel campaigns and lifecycle marketing programs. Strong foundation in analytics, segmentation, personalization, and attribution. Experience working in or with Sports, Gaming, or Media clients is highly preferred. Exceptional stakeholder management and communication skills, capable of engaging VP and C-suite executives. Join a high-impact consulting team that's shaping how leading sports and media brands use technology, analytics, and creativity to build lasting customer engagement. Acunor is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, regardless of race, gender, religion, age, disability, sexual orientation, or veteran status.
    $110k-155k yearly est. 3d ago
  • Service Manager

    JK Executive Strategies, LLC 4.4company rating

    Senior manager job in Rochester, NY

    Rochester, NY JK Executive Strategies is excited to partner with New York State's largest owner and operator of manufactured housing communities, commercial properties, and self-storage units in the search for a highly skilled Service Manager to support its expanding operations. With a portfolio that includes over 100 communities, extensive commercial and retail space, and thousands of storage units, our client is dedicated to providing safe, well-maintained, and resident-ready environments across all properties. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced setting and excels at developing teams, optimizing workflows, and ensuring top-tier service delivery. The Service Manager will play a pivotal role in overseeing maintenance operations across multiple communities, driving quality, safety, and efficiency while contributing to an exceptional resident experience. Responsibilities Supervise and coordinate the service team to deliver high-quality service and efficient operations. Train and guide staff to ensure tasks are completed accurately, safely, and on schedule. Monitor daily operations, track team performance, and provide coaching and feedback to maintain efficiency and service quality. Oversee preventive maintenance programs, repairs, and service requests across communities. Ensure all properties meet safety standards and comply with regulations. Respond promptly and professionally to escalated maintenance or service issues. Support property upgrades and capital improvement projects as directed by leadership. Collaborate with on-site staff to maintain consistent service delivery and uphold community standards. Assist with resident-focused initiatives to improve satisfaction and retention. Maintain accurate records of service requests, work orders, and completed projects. Ensure that people development results in individuals and teams who can operate independently, consistently earning trust through excellence and reliability Develop, mentor, and inspire high-performing teams by fostering a culture of collaboration, accountability, and continuous growth, enabling individuals to reach their full potential while driving exceptional organizational results. Requirements High school diploma or equivalent required, Bachelor's degree in Facilities Management, Construction, Property Management, or related field preferred. 3+ years of experience supervising maintenance or service teams in residential or commercial properties. Knowledge of building systems, preventive maintenance, and safety regulations. Strong leadership, communication, and organizational skills. Ability to handle escalated resident concerns professionally and resolve operational challenges efficiently. Proficiency in work order software and basic computer applications. Salary Range $90-100k JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
    $90k-100k yearly 3d ago
  • Director of Business Operations

    Moscot NYC Since 1915 3.7company rating

    Senior manager job in Farmingdale, NY

    MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear - The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 108+ years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop. We are seeking a dynamic, process driven candidate that will be responsible for leading and managing the business operations focused on ensuring efficient execution and productivity optimization across all departments. This person will be responsible for managing complex projects, implementing continuous process improvement programs, and defining standard workflow and processes that will provide efficiency and productivity opportunities. Provide cross functional team leadership, project management, and optimizations for all channels of trade and departments including the Lab and Warehouse operations. Essential Duties and Job Responsibilities: Identify and lead key focused projects across the Company to ensure processes, systems and workflows are efficient and optimize productivity for current business needs as well as prepare for future growth opportunities. Manage and facilitate clear and consistent communication across departments, gaining an understanding of the business needs implementing processing and systems to ensure organizational efficiencies for future growth. Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended timeframes. Collaborate with the Executive Management and department leaders, leading cross functional meetings, to manage projects from conception through completion, establishing goals, deliverables, timelines, and assigning clear ownership and taking ownership where applicable. Facilitate and lead the initiation/kick-off of all critical project meetings and coordination exercises with internal staff, key stakeholders, and external users to ensure responsibilities are efficiently, accurately, and effectively communicated and understood by all concerned. Optimize and oversee workflows to ensure effective collaboration between IT, Warehouse, Lab and Retail and Customer service/ecommerce. Create documentation workflows. Monitor project progress, proactively identify roadblocks, and provide solutions to ensure on-time and within-budget delivery. Establish automated key metric driven reports distributed to the Executive management and the key stakeholders. Oversee vendor relationships, contract negotiations, and management of external partners. Provide strategic recommendations to Executive Management and stakeholders. Prepare business presentations for executive management and stakeholders. Develop and utilize BI for reporting purposes. Develop and implement project management best practices to ensure efficient workflows and timely project execution. Qualifications: Bachelor's Degree required. Prior experience in business operations role in a retail or wholesale environment with an ecommerce component that focused on process improvement At least 5 years' project management experience Proven track record with managing projects particularly related to IT systems integrations Proven ability to manage multiple priorities in a fast-paced environment. Strong leadership experience driving cross-functional initiatives with minimal supervision. Demonstrated success in optimizing workflows, managing timelines, and allocating resources across diverse projects. Strong leadership skills managing teams and conducting themselves in a professional manner at all times. Effective relationship building skills with leadership and stakeholders to establish trust and credibility Ability to proactively listen to the issues and needs to develop a strong action plan Position onsite based in Farmingdale NY
    $94k-177k yearly est. 1d ago
  • SR. Project Manager/Architect - Data Centers exp.

    Bancroft Staffing Partners (BSP

    Senior manager job in New York, NY

    About Us: We are a top-ranked, full-service architectural, master planning, and design firm with a national presence and a diverse portfolio spanning retail, hospitality, multifamily, commercial, mission-critical, healthcare, and more exciting and growing sectors. With over four decades of excellence, we're known for innovation, efficiency, and our collaborative studio culture that encourages leadership development and design excellence. About the Opportunity: We're seeking a Senior Project Manager/Architect with deep expertise in Data Centers, Mission Critical and Science & Technology (S&T) projects. This is a key strategic hire offering a fast-track path to leadership within a nationally recognized firm. It's an ideal opportunity for a driven architectural professional ready to make a meaningful impact and grow with a firm that offers uncapped potential and long-term career advancement. Position: Senior Project Manager/Architect - (Data Centers project exp) Locations (Flexible/Open): NYC | San Diego | Irvine | San Jose | Oakland | Chicago | Boston (East Coast) Flexible Schedule: TBD based on experience, location, etc. Key Responsibilities Architectural Project Manager or Project Architect experience; duties, leading projects, managing team, deliverables, design through construction phases, project delivery, team collaboration with staff, leadership, and client management, etc. Lead the architectural design and project delivery process across all phases - from conceptual design through construction administration. Manage client relationships, ensure project objectives and deadlines are met, and maintain design integrity and quality standards. Direct and mentor junior staff, delegating tasks and overseeing documentation, detailing, and coordination with consultants. Coordinate with internal teams and external consultants to manage project budgets, timelines, and approvals. Serve as a key point of contact for client presentations and jurisdictional reviews. Qualifications - (What You Need) 10+ years of experience in architectural projects as a Project Manager or Project Architect BS in Architecture and/or MS in Architecture 5+ years of (recent and proven ) experience in the Data Centers project sector Strong technical knowledge of building codes, construction documentation, and permitting processes Proficiency with Revit, AutoCAD, and design software tools Excellent communication, leadership, and organizational skills CA Registered Architect/NCARB License is nice to have, but not mandatory What We Offer - (Competitive Full Package, National level) Competitive salary: $135-170,000+ starting (DOE) Bonus - Performance/Project-based (EOY) Full Benefits: medical, dental, vision, 401K PTO: 3+ weeks Paid Holidays Clear path with fast-track promotion potential Flexible Schedule: Open pending experience, location, etc. (Local to one of our studios/locations) Interested & Qualified? Apply today to this job ad & email your updated resume/work to ian.kerr@bancroftsp.com for a prompt review and consideration Explore More Active Opportunities: We encourage you to continue checking our Careers Page and following us via LinkedIn. We're consistently posting active opportunities, market insights, trends, and recruiter tips. www.BancroftSP.com/Careers/ LinkedIn: Bancroft Staffing Partners Equal Opportunity Statement: Bancroft Staffing Partners is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees & candidates, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $135k-170k yearly 1d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    Senior manager job in New York, NY

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $53k-99k yearly est. 5d ago
  • Management Consultants

    Mercor

    Senior manager job in Valley Stream, NY

    Mercor is recruiting **management consultants** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your analytical skills as a management consultant to review and edit tasks written by people from a large range of other occupations; so you will serve a reviewer function, rather than making your own tasks. The tasks you will be editing will not be management consulting tasks - we've just found that management consultants are often highly effective reviewers!Applicants must: - Have **2+ years full-time work experience** as a management consultant; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - We currently **estimate that this project will last through the end of 2025 and quite possibly longer**. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $89k-124k yearly est. 60d+ ago
  • Sr. Bridge Project Manager

    The Planet Group 4.1company rating

    Senior manager job in Rochester, NY

    Senior Bridge Project Manager | Rochester, Buffalo, Albany, or Syracuse, NY Our growing engineering firm is seeking a Senior Bridge Project Manager to lead complex transportation infrastructure projects across New York State. This role is ideal for a licensed PE with extensive bridge design experience and a passion for both project execution and client relationship management. Key Responsibilities Lead bridge design projects from planning through closeout Serve in a seller/doer capacity - building client relationships while delivering quality work Manage technical, financial, and logistical aspects of multi-phase projects Coordinate internal teams and subcontractors to meet budget, scope, and schedule Oversee project accounting, including budgeting, forecasting, and progress tracking Support proposal development, project plans, and client communication Required Qualifications Bachelor's degree in Civil or Structural Engineering (Master's preferred) Professional Engineer (PE) license 10+ years of progressive engineering experience 4+ years of project management experience Prior experience in bridge design (state DOT or transportation authority experience strongly preferred) Proficiency in AutoCAD, MicroStation, Revit, or similar design/modeling tools Familiarity with project management tools (MS Project, Primavera P6, or Deltek Vision preferred) Proven leadership skills with the ability to guide multidisciplinary teams Experience with QA/QC procedures, contracts, and proposal writing Strong written and verbal communication skills Role Details Locations: Rochester, Buffalo, Albany, or Syracuse, NY Schedule: M-F, standard business hours (40-44 hrs/week), flexibility offered Salary: $140,000 - $160,000 (depending on experience) Travel: Local, as needed Relocation: Local candidates preferred Background check: Required
    $140k-160k yearly 3d ago
  • Senior Project Manager

    Copper Hill Development Inc. 3.9company rating

    Senior manager job in New York, NY

    The ideal candidate will have experience in managing a project from start to finish. This candidate will be able to create a plan of action which will consider a fixed timeline and evaluate risks. This individual should also have experience managing people and be an effective communicator. Responsibilities Direct and oversee completion of project Develop plan of action including schedule, resources and work plan Assess risks and establish contingency plans Manage work and inputs from variety of stakeholders Qualifications Bachelor's degree 5+ years of experience in project management or relevant fields Demonstrated ability to deliver a completed project Strong communication skills Experience working with a team
    $94k-129k yearly est. 4d ago
  • Retail Store Manager

    Fishs Eddy 3.9company rating

    Senior manager job in New York, NY

    how to apply listed below - please read job description prior to applying. Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location) Reports To: Chief Revenue Officer (Ari Langsdorf) Direct Reports: Assistant Store Manager, Sales Associates About Fishs Eddy Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day. About the Role: Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years! The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience. Key Responsibilities: Store Operations & Performance Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards. Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity. Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting. Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness. Team Leadership Recruit, train, and develop a high-performing retail team. Key Supporting Roles: Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place) Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place) Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place) Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members. Provide real-time coaching and feedback; conduct formal performance reviews and growth plans. Customer Experience Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter. Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable. Be present on the floor to engage with customers, problem-solve, and model high-touch service standards. Handle escalated customer service issues with grace and accountability. Merchandising & Visual Standards Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality. Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager. Monitor product turns and inform buying based on in-store trends and customer feedback. What You Bring: 5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue). Proven track record of driving sales, managing inventory, and building high-performing teams. Deep understanding of NYC retail dynamics and customer expectations. Strong organizational and operational skills; comfortable using POS and retail management systems. Exceptional communication and leadership skills. Why Fishs Eddy? We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time. Compensation and Benefits: • Annual Salary: $110,000 • Pay Frequency: Bi-Weekly • Additional Benefits: -Health Insurance after a waiting period (99.99%) -PTO -Participation in Incentive Equity Pool (subject to vesting). - Potential Annual Bonus tied to stores performance. *Note that benefits policies are administered by a third party PEO. You can apply by sending your resume and cover letter to ******************** Subject Line should ready - FLAGSHIP STORE MANAGER Fishs Eddy Core Values A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say. Fork Off Good sense of humor Self-deprecating Ability to banter. Human Inclusive & tolerant. Built on respect, driven by diversity. EVERY voice has a seat at our table. Smile Optimistic mindset / adaptable skillset. “Can-do” attitude. Challenges are chances to grow. Make a Toast Direct, authentic, and respectful communication. Listen, learn, lead … in that order. Empower every voice. No room for “Yes Men.” Do the Dishes Nothing above OR below us. Hard work, grit, determination. One team, one goal … shoulder to shoulder.
    $110k yearly 4d ago
  • General Manager

    Hooligans Eastside Grill

    Senior manager job in Macedon, NY

    Hooligans Eastside Grill in Macedon is seeking an experienced General Manager to lead our fast-paced casual restaurant and bar. Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. We're looking for a hands-on leader who thrives in a busy environment and can xevrcyc motivate a team to deliver great food, service, and guest experiences.
    $63k-120k yearly est. 1d ago
  • Retail Store Manager

    Abbode

    Senior manager job in New York, NY

    Abbode Store Manager - Job Description We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events. You'll Be Responsible For: The success of the store defined by the customer experience and business goals Leading and managing store staff with clarity and care Shaping how the store looks and how processes work for the best customer experience Managing inventory, restocks, and backstock organization Planning and executing in-store events Maintaining store cleanliness, merchandising, and visual standards Communicating regularly with the management about updates, needs, and improvements Actively identifying and solving problems before they become issues Who You Are: Organized and detail-oriented A natural planner who thrives on checklists, systems, and structure Proactive, flexible, and self-starting-you don't wait to be asked Excited to build and improve processes as we grow Comfortable with change and willing to adapt as the business evolves Bonus if You Have Experience With: Shopify or similar retail platforms Working in a creative, product-based business Managing teams in a customer-facing role Must be available to work in person 5 days per week at our Nolita store. Pay is $55-72K / year based on experience.
    $55k-72k yearly 4d ago

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