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  • Sr. Operations Manager

    Amazon 4.7company rating

    Senior manager job in Suffolk, VA

    Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: - Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. - Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. - Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. - Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: - Lift and move totes up to 49 pounds each - Regular bending, lifting, stretching and reaching both below the waist and above the head - Walking in the FC and around area with great frequency; facilities are over a quarter mile in length - Continual standing and/or walking an average of 5 miles daily - Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned - Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications - Bachelor's degree or equivalent, or 2+ years of Amazon experience - Experience with performance metrics and process improvement and Lean techniques - Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays Preferred Qualifications - Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field - Experience leading large contingent workforce programs - Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity - Experience working cross functionally across several teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, VA, Suffolk - 135,000.00 - 182,700.00 USD annually
    $106k-151k yearly est. 2d ago
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  • Director, Technical Program Management (AI/ML Products)

    Capital One 4.7company rating

    Senior manager job in Norfolk, VA

    Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best-in-class technology. That's where you come in. About the team:As a Director of Technical Program Management (TPM) within Capital One's Intelligent Foundations and Experiences (IFX) AI/ML organization, you will help us build robust, scalable platforms that enable state of the art AI capabilities for both customer-facing and internal applications. These platforms are the foundational blocks upon which Capital One's Credit Card, Retail Banking, and Auto Finance lines of business (LOBs) build delightful AI experiences for our customers, developers, and internal stakeholders. Beyond leading technical programs, you will pave the way for an expanding TPM discipline by leveraging your industry expertise to demonstrate the high-impact value a great TPM achieves. Our TPM Directors have: Lead a program team building enterprise Machine Learning capabilities Previous experience with machine learning (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc. Managed program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing Served as the connective tissue across functions, business units, bringing teams together to foster collaboration, improve decision-making, and deliver value for customers, end to end The ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on results through execution, follow-through, accountability. Strong technical backgrounds building highly scalable platforms, products, or services with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's degree At least 7 years of experience managing technical programs At least 3 years of Machine Learning experience Preferred Qualifications: 10+ years of technical program management experience 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $230,400 - $263,000 for Director, Technical Program Management McLean, VA: $230,400 - $263,000 for Director, Technical Program Management New York, NY: $251,400 - $286,900 for Director, Technical Program Management Richmond, VA: $209,500 - $239,100 for Director, Technical Program Management San Francisco, CA: $251,400 - $286,900 for Director, Technical Program Management San Jose, CA: $251,400 - $286,900 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $251.4k-286.9k yearly 1d ago
  • Business / Lead Generation Manager

    Gartner 4.7company rating

    Senior manager job in Virginia Beach, VA

    Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Job Description Partnering with Consulting VPs to provide support with a client-centric marketing perspective using previously demonstrated experience of a positive and energetic approach to both internal and external clients. o Lead Generation / Sales Support o Daily Client Inquiry mining for potential leads. o Qualify leads directly with Sales channel (MSE, LE, GE) Size, Scope, 'access to the power' before escalating to VPs o Produce sales and marketing materials, creating marketing emails and providing succinct wordage for AEs for ad-hoc client situations under the guidance of VP and management. o Support campaign management for client attendance at Gartner Conferences o Support selected number of VPs with Gartner Sales territory management, meeting scheduling, identifying/targeting/monitoring key accounts for potential opportunities. o Be the main "go to" person for all departmental Inquiries from internal groups: Sales (GTS/GBS), EXP, EITL, Research Board, CSO and Gartner Research o Other ad-hoc and strategic project initiatives as the needs arise. o Salesforce CRM System - helping to keep territory pipeline up to date for biweekly reporting/forecasting o Increased volume of active engagements o Increased qualified leads o All levels of Gartner associates across all business groups o External relationships; Clients, Prospects, CIOs, Line of Business Leaders, Technology Professionals, Marketing Organizations, Associations, Candidates, Recruiters o Bachelor's degree preferred o 4+ years' work experience in a Lead Generation / Client Services role preferred. o Experience working in the technology sector preferred, but not essential. o Expertise in brand journalism, editorial content creation, and integrated marketing techniques a plus. o Self-starter and innovative thinker required. o Strong proficiency with Microsoft Excel (ability to create pivot tables and VLOOKUPs) o Strong proficiency in Microsoft PowerPoint and Outlook. o Interest or experience in an IT-related industry. o Ability to work in a fast-paced work environment and a willingness to think out of the box #LI-CW6 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 76,000 USD - 107,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:101673 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
    $98k-120k yearly est. 4d ago
  • Senior Project Manager

    Insight Global

    Senior manager job in Portsmouth, VA

    Day to Day The Prime contractor on the $200M Naval Medical Center renovation in Portsmouth, VA is seeking a full-time Senior Project Manager to lead relationships with USACE. The Sr. PM will play a crucial role in the design, sign-off, and execution of engineering and medical facility upgrades, ensuring compliance with federal regulations and safety standards. Responsibilities include: End-to-end project execution: planning, scheduling, budgeting, reporting Managing subcontractor performance, safety, quality control, and compliance Cost-loaded scheduling (Microsoft Project/Primavera P6), documentation (Procore/RMS) Design reviews, constructability assessments, value engineering Contract negotiation and modifications with government personnel and vendors Directing and mentoring site staff, performance evaluations, accountability Compliance with OSHA, environmental, and quality standards Financial forecasting, performance metrics, and reporting Overseeing $30M+ in annual construction revenue People management responsibilities Must Have Bachelor's degree in engineering, construction management, or related technical/business field Minimum 10 years' experience overall in construction (Not to include O&M/Facilities work) 5 years' experience in a supervisor role with a Prime contractor for a Hospital project under USACE/NAVFAC, valued around $50M+ In-depth knowledge of federal contracts and government contracting processes (FAR, DFARS) Strong financial acumen, budget forecasting, cost control Advanced communication and interpersonal skills Experience with Microsoft Word, Excel, Access, PowerPoint, Projects Must pass OSHA 10-hour safety course Plusses CHC, PMP, CM, or PE certification (preferred) Experience with federal contracts and compliance Experience managing large-scale design-build and design-bid-build projects in engineering and medical facilities Strategic mindset, operational strategy development, data analytics Benefits include: Medical, well-being, financial planning, short-term benefits
    $90k-123k yearly est. 4d ago
  • Senior Project Manager

    The Lane Construction Corporation 3.9company rating

    Senior manager job in Virginia Beach, VA

    The Senior Project Manager is responsible for the overall direction, completion, and financial outcome of the assigned construction project. will support the Oceana Taxiway Project on the Naval Base in Virginia Beach, VA. Responsibilities: Overall responsibility for safety, quality, and budget for projects ranging in size. Responsible for the overall management of the project (e.g. resources, cost, change/risk management, schedule, program documentation) to ensure complete solutions are delivered on time and within budget. Direct reports may include Project Engineer, Admin Department, Project Design Manager, QC, Project Manager, and Safety. Create and execute project work plans. Prepare project status reports and work to ensure work adheres to contract specifications. Communicate district and corporate information to the project team as well as keeping DM/ADM updated. Direct and supervise the work of project administration, project superintendents, and engineers to establish operation priorities and maintain satisfactory relationships. Effectively provide subcontractor management. Provide coaching and development for project staff. Establish/Define/Promote values, expectations, and performance standards for team and individual members in accordance with Lane's mission, vision, and values. Represent Lane's team and manage their relationships with Owners, Subcontractors, Suppliers as well as other outside stakeholders to the project Capable of managing projects up to $500 Million Demonstrated ability to: Oversee design, construction, QA/QC, scheduling, and cost control. Lead stakeholder engagement and public coordination efforts. Resolve disputes and ensure full compliance with VDOT contract requirements. Qualifications: Education: Bachelor's Degree Minimum 15 years of experience in heavy civil construction Minimum 5 years of experience managing Design-Build transportation projects larger than $100M Strong knowledge of VDOT Design-Build processes Prior work in urban corridors and managed lane environments preferred Experience managing projects involving complex interchanges and significant structural elements is strongly preferred
    $75k-103k yearly est. 5d ago
  • Service Manager

    Alsco 4.5company rating

    Senior manager job in Virginia Beach, VA

    Classification: Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service department. The SM reports to the General Manager. Our full-time employees enjoy: Medical, Dental, Vision, FSA/HSA, 401K Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: - Recruit, develop and motivate a highly productive team of promotable DM's and RSR's through continual coaching and training, regular meetings, actively training and developing DM's to become future SM's, fostering a positive work environment, projecting a professional image and building strong relationships with each DM or RSR. Also oversees disciplinary action taken in the department. - Ensure customer loyalty and outstanding customer service. Hold DM's accountable for customer visits, audits, new installs, problem solving, open communication and negotiating with customers. The SM also participates in route ride-alongs and contacting customers on a regular basis. - Ensure all company policies and procedures are followed in the Service department, including safety, HR and Service SOP's. Oversee the maintenance of Driver Qualification files and maintenance of delivery vehicles. - Oversee all new account installs and personally attend major and corporate account installs. - Manage retention and growth by motivating the Service team to solicit new customers and retain current customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. - Control department costs within budget constraints. Submit regular department progress to the General Manager. - Leading the Service team to success, communicate changes and policies, oversee route organization for the branch, perform periodic route check-ins, make visits to Service Centers and cooperatively work with other departments in the branch. - Safely operate company vehicles, following all applicable laws and company policy. - Follow written and verbal instructions and perform other tasks as directed by the GM. Additional Functions: - Work with and support other branch personnel as required by the GM. Qualifications: - Have and maintain a valid driver's license, keep a driving record free of chargeable accidents, speeding, safety or other violations, and be 21 years or older. - Excellent skills in customer service, management and route sales. - Excellent verbal/written communication skills in English, comprehend and follow direction, add/subtract accurately, comprehend colors/sizes of textiles, excellent time management skills, a team leader. Education: - High School graduation or similar experience. - Three years successful experience in the textile service industry. Travel Requirements: - Frequently within the branch area. At times may have to perform the duties of a District Manager. Typical Environmental Conditions: - Operating vehicles on public roads, working in customer locations, office and service areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: - Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/29/22 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $64k-105k yearly est. 6d ago
  • Store Manager - Rural King

    Rural King Supply 4.0company rating

    Senior manager job in Newport News, VA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $34k-48k yearly est. 12d ago
  • Market Area Manager - Danville, VA

    Credit Acceptance 4.5company rating

    Senior manager job in Virginia Beach, VA

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAMP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $24k-33k yearly est. 5d ago
  • Driver Performance Manager

    Ztrip NVA

    Senior manager job in Norfolk, VA

    zTrip is the largest taxi operation in the United States, and we're looking for a proactive, people‑focused Driver Performance Manager to help grow, support, and elevate our fleet. This role blends driver acquisition, onboarding, coaching, and safety oversight-perfect for someone who enjoys building relationships, improving performance, and driving measurable results across both recruiting and safety operations. Position Summary As the Driver Performance Manager, you will play a central role in shaping the quality, safety, and growth of our driver team. You'll lead full‑cycle driver acquisition efforts, ensure new drivers are onboarded successfully, and coach existing drivers to maintain high performance and safe driving habits. Using modern telematics tools and strong interpersonal skills, you'll help build a fleet that is both growing and consistently operating at top performance. Key Responsibilities Driver Acquisition & Onboarding Develop and execute recruitment campaigns to attract and retain qualified drivers. Set and track recruitment goals using reporting and analytics. Respond quickly to applicants and coordinate orientation sessions. Manage onboarding workflows, including vehicle assignments and documentation. Maintain applicant tracking systems and ensure accurate reporting. Support retention initiatives and promote a positive driver experience. Driver Performance, Coaching & Safety Monitor daily driver activity using telematics and camera platforms (Samsara, Lytx, etc.). Conduct one‑on‑one coaching sessions to improve performance and correct unsafe behaviors. Lead safety onboarding for new drivers. Review MVRs and background checks to ensure driver qualifications. Track performance trends, safety violations, and training completion. Assist with accident investigations and recommend corrective actions. Collaborate on performance and safety initiatives to reduce incidents and improve fleet outcomes. Promote positive reinforcement programs that reward strong performance and safe driving. Qualifications Experience in driver recruiting, fleet operations, coaching, or transportation safety preferred. Familiarity with telematics or driver monitoring systems (Samsara, Lytx, Nauto, etc.) is a plus. Strong communication and coaching skills with a constructive, supportive approach. Highly organized and detail‑oriented, with the ability to manage sensitive information. Valid driver's license and clean driving record required. Compensation & Benefits Health, Dental, Vision & Life Insurance. 401(k) with up to 3% match. Paid Time Off & Holiday Pay. Performance incentives tied to safety and recruiting outcomes. Career growth opportunities
    $94k-130k yearly est. 4d ago
  • Senior Manager, Staff Counsel - Virginia (Fairfax, Richmond, Viginia Beach, Roanake)

    Geico Insurance 4.1company rating

    Senior manager job in Virginia Beach, VA

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a Senior Manager of multiple Staff Counsel office activities relating to the defense of lawsuits against GEICO insureds in liability suits, and on behalf of GEICO in subrogation, Uninsured Motorist (UM) and Underinsured Motorist (UIM), and PIP suits or arbitrations, filed in courts of limited and unlimited jurisdiction. Essential Functions: * Manages subordinates in all activities relating to the defense of lawsuits and against GEICO insureds in liability cases, and on behalf of GEICO in UM/UIM, PIP and Subrogation suits. * INTERVIEWS and/or APPROVES job applicants for employment. CONDUCTS and/or REVIEWS associate Performance Appraisals. INITIATES or APPROVES salary adjustments, performance ratings, and other personnel changes. COUNSELS associates and TAKES disciplinary action or TERMINATES the employment of associates as appropriate. * May represent GEICO insureds in liability cases, UM/UIM, and PIP suits filed in courts of limited and unlimited jurisdiction. * RESEARCHES laws and PREPARES legal briefs, opinions, and memoranda. RENDERS opinions on liability, damages, and value as requested by the Claims Department. May prepare and handle pleadings, motions, and discovery, to include depositions/examinations before trial and examinations under oath, and other deadlines. * TRAINS and SUPERVISES less experienced attorneys, including assisting attorneys as first and second chair counsel, and/or observing attorneys at trials and arbitrations; MONITORS all applicable bar requirements including mandatory Continuing Legal Education ("CLE") requirements; PROVIDES feedback on quality of file handling and expense management. * REVIEWS office reports and IMPLEMENTS changes to improve office statistics, including timeliness of reports to clients, productivity reports, client and claims survey results, resolved ratio, and subrogation results. * ADHERES to the GEICO Code of Conduct, company policies, and operating principles. * MEETS attendance standard of the business location, to perform necessary job functions and to facilitate interaction with subordinates and management. MEETS the requirements specified below. * Must be able to travel as required, including but not limited, to attend trials, hearings, depositions, management meetings and conferences. * Must be able, with or without accommodation, to perform the essential functions which include, but are not limited to, thinking (concentrating, focusing, assimilating information), reading, writing, listening, typing, speaking, bending, reaching, lifting, and standing for extended periods. * Must be able to use a keyboard and a mouse. * Must be able to access and utilize multiple pieces of office equipment that may require simultaneous use. * Must be able to communicate in a professional manner in person, via telephone and written correspondence/email. * Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization. * Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting and multi-tasking skills. * Must be able to learn and apply large amounts of technical and procedural information. * Must demonstrate successful performance in handling primary trial responsibility for cases of significant severity and complexity. Must have the following education and experience: * Must be licensed in good standing to practice law in applicable jurisdictions, and meet and maintain licensing requirements including mandatory Continuing Legal Education (CLE) requirements where applicable. * Must have a minimum of ten years of litigation experience, including insurance defense or personal injury. * Management experience preferred. #LI-HB1 Annual Salary $135,300.00 - $260,350.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $135.3k-260.4k yearly Auto-Apply 10d ago
  • Senior Manager, Force Generation

    Prevailance 4.2company rating

    Senior manager job in Norfolk, VA

    Job DescriptionDescription: This position is currently filled, however we are accepting applications for Ready Replacement Pool consideration. Prevailance is seeking a highly experienced and mission-driven Senior Force Generation Consultant to support Commander, Naval Surface Force Atlantic (CNSL) at Naval Station Norfolk, VA. This position focuses on enhancing Force Employment (Fe) execution across ship classes and systems within Carrier Strike Groups (CSG), Amphibious Readiness Groups (ARG), and independently deploying ships. This is a high-visibility role offering an opportunity to influence and improve the readiness of the U.S. Navy's Surface Fleet for years to come. The Consultant will have broad discretion and leadership responsibilities in delivering impactful support to CNSL. Key Responsibilities: Analyze Navy Surface Ship Class (CRUDES and AMPHIB) requirements, including manning, training, maintenance, equipping, and life-cycle sustainment Review CNO and OPNAV strategic guidance, maritime strategies, and Fleet and Joint doctrines to identify and recommend program and process improvements Utilize the PESTONI framework (Personnel, Equipment, Supply, Training, Ordnance, Infrastructure/Networks) to assess and analyze readiness metrics Develop comprehensive insights into Surface Force business practices, data sources, data gaps, and analytic capabilities to support the creation of meaningful data visualization tools and predictive modeling Prepare executive-level briefs and reports to communicate findings and recommendations to senior leadership Requirements: Qualifications: Former post-Command Commander afloat or equivalent experience on afloat staff Recent (within the last five years) experience in analyzing CRUDES and AMPHIB ship class readiness requirements Experience with operational readiness assessments and program recommendations based on strategic guidance and maritime strategy Expertise in analyzing PESTONI-based readiness metrics Proven ability to synthesize complex information into actionable insights for leadership Proficiency with Microsoft Office applications (Excel, PowerPoint, Word) Demonstrated experience creating high-level briefs and reports Education: Bachelor's degree or higher from an accredited institution Security Clearance: Must be able to obtain and maintain a Secret security clearance If you meet these qualifications and are ready to make an impact, we encourage you to apply today! Prevailance, Inc. proudly supports veterans as a member of the V3 (Virginia Values Veterans) program and the Hire Vets initiative. Recognized as a Top Workplace in 2025, Prevailance fosters a supportive, mission-driven environment for its team members. We provide a comprehensive benefits package to eligible employees, designed to support health, wellness, and financial security. Our benefits include: Medical Insurance TriCare Supplemental Dental Insurance Vision Insurance Life & Accidental Death & Dismemberment (AD&D) Coverage 401(k) Plan with Company Matching Contributions Paid Time Off (PTO) 11 Paid Holidays Education Reimbursement Program Computing Device Reimbursement Program Prevailance, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, citizenship status, marital status or any other consideration prohibited by law or contract. Prevailance, Inc. participates in E-Verify and is VEVRAA Compliant.
    $111k-157k yearly est. 26d ago
  • Senior Preconstruction Manager

    Clancy & Theys Construction Co 4.3company rating

    Senior manager job in Newport News, VA

    At Clancy & Theys Construction Company, we don't just build projects - we build trust, teams, and communities, guided by four core values: Safety, Stewardship, Passion, and Collaboration. From preconstruction through project completion, we are committed to delivering excellence while fostering strong relationships with our clients, trade partners, and team members. We are seeking a Senior Preconstruction Manager to provide leadership, strategy, and vision to our preconstruction efforts based out of our Newport News, Virginia office. This position provides overall direction and leadership for the collaborative preconstruction process from project pursuit through subcontractor buyout. The Senior Preconstruction Manager oversees the estimating team, coordinates with designers and owners, and manages the trade partner solicitation process. This role requires strong leadership, client engagement, and the ability to ensure accurate, detailed, and timely cost estimating and analysis for large, complex construction projects. The ideal candidate brings deep expertise in estimating, excellent communication and relationship-building skills, and a commitment to The Clancy Way of collaboration and integrity. Principal Duties and Responsibilities Lead the overall preconstruction process, resulting in comprehensive and high-quality deliverables, including competitive bids, negotiated proposals, cost estimates, analyses, and budgets. Develop and maintain collaborative relationships with clients, architects, engineers, consultants, and trade partners. Actively participate in project pursuits, including RFP responses and participation in client interviews and presentations. Produce conceptual and detailed estimates for clients across a variety of market sectors. Perform quantity takeoffs, estimate development, and manage trade partner solicitation when required. Lead and facilitate the value management process throughout design development. Foster a culture of collaboration, professionalism, and accountability consistent with the company's core values and operating philosophy. Mentor, develop, and guide preconstruction team members to promote growth, performance, and alignment with company standards. Partner with operations and field leadership teams to ensure a seamless transition from preconstruction to construction execution. Lead the development and maintenance of the estimating database, standard operating procedures, and preconstruction best practices. Travel as required for jobsite visits, interviews, client meetings, and architect/engineer coordination sessions. Qualifications/Skills and Knowledge Requirements Bachelor's Degree in Construction Management, Architecture, Engineering, or related field preferred; minimum 2-year Associate Degree required. 10+ years of preconstruction experience with large, complex projects, including 2+ years of management experience. Experience across multiple sectors such as multi-family, commercial, healthcare, and education. Strong communication, negotiation, and client relationship management skills. Ability to build and maintain relationships and foster collaboration both internally and externally. Extensive knowledge of construction means and methods, specific trades and scopes of work, and the ability to perform and review quantity surveys. Proficiency with construction management software, Bluebeam, and Microsoft Office Suite; experience with AutoCAD, Assemble, Revit, and scheduling software a plus. Strong analytical, organizational, and multi-tasking skills with a high degree of accuracy and attention to detail. Demonstrated ability to manage multiple priorities, meet deadlines, and lead teams effectively. High level of interpersonal skills, professionalism, and discretion in handling sensitive information. Commitment to diversity, inclusion, and collaborative teamwork. Valid driver's license in good standing. Build Your Career The Clancy Way At Clancy & Theys, we recognize that exceptional projects begin with exceptional people. We provide our team members with the tools, resources, and support they need to grow personally and professionally - all while working in an environment defined by Safety, Stewardship, Passion, and Collaboration. We offer: Competitive salary and performance-based incentives Comprehensive health, dental, and vision insurance Paid time off and holidays Ongoing professional development and leadership training opportunities Apply today and lead with purpose at a company where people, process, and partnership define success.
    $89k-132k yearly est. Auto-Apply 60d+ ago
  • Senior Director, Program Management

    Fairbanks Morse Defense

    Senior manager job in Chesapeake, VA

    The Senior Director, PMO will lead a team of Program Managers, ensuring the successful execution of all program efforts. This role is responsible for ensuring each program is strictly managing program budget, schedule, and scope and delivering results to our customers' expectations. Responsible for efficient, consistent program management and contract administration including organizing, staffing, budgeting, and training the department. Supervises the department's activities in support of external customers, internal functional departments, and cross-functional teams, as required. Principle Duties and Responsibilities Responsible for overall direction of new programs; ensures that all program objectives are achieved, and customer commitments are met. Coordinates with Sales group to understand and implement proposal plans/contract sell budgets, tasks, and schedules to establish accurate scope of contract work to meet contractual profit and schedule objectives. Ensures efficient transition from the proposal phase to the contract phase, effectively communicating the requirements and objectives to all functional departments. Interacts with other departments to coordinates the establishment and implementation of program plans that include resource requirements, goals, and major measurements. "Negotiates" with all functional disciplines for accomplishment of necessary work within time, cost, and performance requirements. Monitors programs and projects to assess effectiveness of Program Management and coordinates development of recovery plans in areas of deficient performance. May serve as the Program Manager of one or more program/project teams. Assures that the multi-disciplined team collaborates effectively to develop detailed plans to achieve the stated objectives. Provides assistance as needed to support Program Managers as the principal points of contact with their respective customers for other than routine/daily administrative requirements. Supports Program Managers as the customer advocate for all matters pertaining to the program. When higher-level attention is needed, participates in problem-solving/resolution efforts, assisting in coordinating efforts with other departments, organizations, or vendors. Oversees program performance metrics in reviewing, tracking, and reporting of program/project budgets and schedules. Establishes program report requirements, reviews, and controls necessary to evaluate all phases of programs including cost, schedule, technical performance, manufacturing performance, budgets, and variances. Provides periodic reports to management to reflect the status of all programs. Process Improvement and Standardization: Standardize PMO processes for budgeting, scheduling, scope management, and resource allocation to ensure consistent program delivery across all efforts. Drive continuous improvement initiatives, focusing on enhancing the efficiency and accuracy of project tracking, financial reporting, and program management practices. Ensures the establishment of effective and timely communications with the customer as well as functional organizations. Ensures division compliance to contractual requirements and to company policies and procedures. Assist Program Managers and Sales to quickly recognize, understand and implement changes in other programs and proposals from "lessons learned". Lead and mentor a team of program managers, fostering a culture of collaboration, innovation, financial accountability, and cross-team partnership. Provide coaching to develop team members' abilities to manage program budgets, schedules, scopes, and resource needs effectively. Administers performance management program including performance plans and assessments, personnel development plans, and recommends staff levels, promotions and salary increases. Will be required to occasionally travel to customer or supplier locations. Qualifications and Educational Requirements Bachelor's degree in business administration, technical degree, or a minimum of 5 years of program management experience is required. PMP certification required (or willing to obtain within 6 months of hire). Leadership experience is required. Industry-relevant experience or experience in a field service environment highly preferred. Must possess demonstrated project management skills including an understanding of cost control and physical progress concepts, project organization, regulatory agency rules and processes. Must possess a high degree of organization skills and have a high level of oral and written communications skills. Must demonstrate ability to maintain a high level of customer relations skills. Must be competent in the use of MS Office, Microsoft Projects, and Internet. Previous experience in use of Oracle or other ERP software is a plus. Technical knowledge of Fairbanks Morse product lines is a plus. Due to requirements of government contracts, must be U.S. Citizen. 50%-60% travel required annually. This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate. This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.
    $111k-156k yearly est. 60d+ ago
  • Senior Manager, Continuous Improvement

    CMA CGM Group 4.7company rating

    Senior manager job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Senior Manager of Continuous Improvement is part of the Customer Service team within CCA and serves as a strategic leader in optimizing customer service operations through systematic process improvement, waste elimination, and organizational capability building. This role drives efficiency gains and enhanced customer outcomes by leading continuous improvement initiatives, facilitating the adoption and proficiency of customer care tools and technologies, and ensuring alignment between processes, systems, training, and client experience. The position is accountable for identifying improvement opportunities, then designing and implementing optimization initiatives. By connecting upstream and downstream stakeholders within the CustCare domain, this role ensures a cohesive and efficient customer service ecosystem. The Senior Manager of Continuous Improvement will partner with HO Teams, CST leadership, Digital Teams, Training & Development, and other CCA domain managers to eliminate process waste, enhance agent capability, and improve both customer and employee experiences through data-driven continuous improvement methodologies. Functions & Duties * Lead strategic continuous improvement initiatives across customer service operations to eliminate waste, optimize processes, and enhance customer and employee outcomes * Identify and prioritize improvement opportunities through data-driven analysis, partnering with upstream and downstream stakeholders to drive decision-making on optimization initiatives * Develop and maintain robust QA analysis frameworks, reporting dashboards, and feedback mechanisms to provide actionable intelligence on service quality, adherence to standards, and customer experience drivers. * Drive adoption and proficiency of customer care tools and technologies through user oversight, coordinating with Training & Development and Performance Management to ensure alignment between systems, processes, and agent capability * Facilitate iterative planning sessions with CST stakeholders to design improvement strategies, conduct gap analysis, and build organizational capability through continuous improvement methodologies * Collaborate with Performance Management, Voice of Customer, and CS teams to translate business intelligence into actionable process and product improvements * MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED Knowledge, Skills, Abilities * Working Knowledge of CMA CGM organizational structure and services/network * Knowledge of customer service operations, workflows, and process documentation standards * Knowledge of change management frameworks and adoption strategies * Clear understanding of CCA strategic objectives and customer experience metrics * Experience with CMA CGM systems and tools (e.g., LARA, NOVA, C-reporting) and understanding of digital enablement technologies * Working knowledge of Lean Six Sigma, continuous improvement methodologies, and process optimization principles * Project/process/initiative experience with proven ability to lead complex, cross-functional continuous improvement initiatives * Data-driven mindset with ability to translate analytics into actionable insights and improvement strategies * Demonstrated success in designing and implementing customer care optimization and transformation initiatives that deliver measurable business outcomes * Experience in leading and influencing direct and indirect teams * Exceptional communicator with strong analytical capabilities and strategic decision-making skills across multiple organizational levels * Skill in identifying and eliminating process waste while balancing operational constraints and customer impact * Change leadership ability with experience driving adoption of new processes, tools, and ways of working * Ability to assess complex operational scenarios, identify root causes, and drive systematic solutions with clear accountability for outcomes * Interpersonal and influencing skills with ability to build strong and effective working relationships with peers across the network Qualifications Education Required/Preferred Education Level Required High School Diploma or GED Required Bachelor's Degree Work Experience Experience Years of Experience General Experience 5-10 years * familiarity with a Customer Service team environment * familiarity with the Global Experience network * customer facing (sales or CS) experience * people management experience Industry Experience 5-10 years At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $95,922 - $122,338 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate's qualifications, skills, experience, and location. In addition to base salary, this position may be eligible for: Performance-based bonuses Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off Professional development opportunities We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply. Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $95.9k-122.3k yearly 10d ago
  • Senior Manager, Pharmacy Pricing

    Rxbenefits 4.5company rating

    Senior manager job in Virginia Beach, VA

    In this multi-disciplinary, cross functional role, the Senior Manager, Pharmacy Pricing will report to the Director, Pharmacy Pricing & Analytics. The Senior Manager, Pharmacy Pricing is a leader and key contributor to the financial reporting, and client retention process. This role is responsible for leading the team that executes, updates, and provides strategic direction for existing client pricing. The team also assists with resolving client issues involving performance discrepancies, claims issues, and reporting. The successful Pharmacy Pricing Senior Manager will be able to manage multiple projects at once, lead a team, and champion our mission and culture. _Essential Job Responsibilities Include:_ + End to end management of existing client pricing, analytics, and reporting + Leadership of the pricing team, consisting of up to 10 direct reports. This includes providing training, day to day direction, strategic vision, and mentoring/growth to all team members. + Ability to lead with influence across internal stakeholders to foster collaborative and efficient work products + Review for accuracy and finalize all current account pricing comparisons for submission + Provide strategic insight and support the AM and Deal Governance teams for At-Risk accounts + Manage and support the current account claim and data requests + Respond to competing PBM offers to show RxBenefits pricing value and defend at-risk accounts + Prepare quarterly reports associated with financial performance + Lead the production and delivery of all current account annual renewal reporting (Pricing refresh & comparison) + Support the PBM Pricing Analysts with validating new pricing products in Salesforce + Perform key audits for new pricing enrollments and monthly contract guarantee performance + Validate and test updates in SAS associated with pricing and exclusions to maintain reporting accuracy + Research and analyze discrepancies between projected rebates and payments received + Act as point of contact for the PBM partners to resolve pricing discrepancies + Model pricing improvements related to PBM negotiations for improved renewal pricing and terms + Identify gaps and opportunities in the current processes for enhanced visibility and efficiency + Act as a cross-functional representative throughout the organization to provide strategic insight and support organization goals and initiatives + Lead the development and application of advanced analytics techniques driving operational efficiencies, providing consultative support, enabling informed decision making, and producing KPIs for senior leadership + Analyze data to uncover potential issues / provide financial impacts + Provide custom analytics/modeling for ad-hoc projects _Required Skills / Experience:_ + 5+ years of actuarial or underwriting experience required + 5+ years of PBM pricing or RFP experience required, large PBM experience desired + 5+ years of leadership experience, preferably in PBM or Health Plan setting + High degree of emotional intelligence. Expert cross functional interpersonal, communication, and collaborative management skills + Advanced knowledge of Microsoft Office, Advanced Excel experience required + Proficient knowledge of SAS, SQL, Snowflake, or other data programming languages + Strong team building, relationship management, and project management skills + Independent/self-starting nature + Process and procedure oriented + Highly competent problem solver + This position may work from our Birmingham, AL headquarters or remotely from home _Based on relevant market data and other factors, the anticipated hiring range for this role is $136,000 - $160,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it mos_ _t_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $136k-160k yearly 41d ago
  • Director, Content Strategy & Architecture

    Blueprint30 LLC

    Senior manager job in Norfolk, VA

    ADP is hiring a Director, Content Strategy & Architecture (Enterprise Knowledge Management) in either our Tempe, AZ, Norfolk, VA, Maitland, FLA or Roseland, NJ office. This is a HYBRID role. Are you a strategic leader who turns complex business needs into clear, scalable content strategies that drive impact? Do you thrive at the intersection of content analysis, information architecture, and business consulting? Are you ready to shape how ADP's knowledge is designed, governed, and delivered-everywhere associates and clients need it (and where GenAI will use it)? Well, this may be the role for you. Ready to make your mark? In this role, you will… Lead the enterprise content strategy for ADP's omnichannel knowledge ecosystem, ensuring our content is structured, consistent, reusable and ready for GenAI. You will consult with Business Units, conduct content analysis and audits, define information architecture (DITA-based) and guide migration strategy while partnering closely with the Director of Content Management, who will execute content creation, deployment and lifecycle operations based on your strategy. You'll oversee a team of KM Business Partners/Content Architects, enabling them to deliver targeted content solutions that align with business outcomes, improve findability and self-service, and scale across channels (e.g., Salesforce Knowledge “The Zone,” Experience Cloud, ADP Knowledge Search, SharePoint and future client portals). What you'll do: Enterprise Content Strategy & Consulting Set the enterprise content strategy and vision, aligning to business goals, service outcomes and omnichannel publishing needs. Act as an internal consulting partner to Business Units: assess needs, translate workflows into content strategies, and define measurable outcomes (e.g., case deflection, time-to-answer, content reuse). Define content operating models and engagement frameworks for Business Unit onboarding and ongoing partnership. GenAI Readiness & Innovation Lead GenAI content initiatives: define content structure, metadata and governance required for grounding, retrieval and safe AI use (e.g., chunking, versioning, auditability, provenance). Partner with platform and analytics teams on RAG-ready content patterns and evaluation frameworks (precision/recall, answer quality). Content Architecture, Taxonomy & Metadata Own ADP's DITA-based content architecture across the enterprise (specializations, componentization and reuse strategies). Establish and evolve taxonomy, metadata models, and tagging standards to maximize findability, personalization and analytics. Provide architectural guidance on information design patterns for both associate-facing and client-facing content. Content Analysis & Migration Strategy Lead content audits, gap/opportunity analyses and rationalization for structured/unstructured content. Define migration strategies (scope, sequencing, mapping, risk management) and partner with the Director of Content Management for execution. Develop quality frameworks and measurement loops to validate content effectiveness post-migration. Omnichannel Enablement Ensure content authored in IXIASOFT (CCMS) reliably publishes to multiple channels (Salesforce Knowledge, Experience Cloud, SharePoint, ADP Knowledge Search, future portals) with consistent truth across all surfaces. Partner with platform leaders to optimize publishing pipelines, search indexing (e.g., Fusion Search), and UI presentation patterns. Training & Enablement Lead BU onboarding to the DITA model and IXIASOFT toolchain: curricula, playbooks, certification, and change management. Build reusable content strategy toolkits (governance, templates, style and structural guidelines, content patterns, MDM alignment). Measurement & Insights Define and track KPIs (findability/search effectiveness, reuse and componentization rates, content freshness/SLA, case deflection, self-service success). Use data and user feedback to prioritize strategic initiatives and continuously improve content architecture and operations. Leadership & Team Development Build, lead, and develop a high-performing team of KM Business Partners/Content Architects; own hiring, performance, coaching, and career growth. Foster a community of practice for content strategy and architecture; mentor content leaders across BUs. Partnering & Governance Partner closely with the Director of Content Management, who executes content creation, deployment, and lifecycle maintenance. Co-lead governance forums with platform leaders (Salesforce KM, ADP Knowledge Search) to align content architecture and publishing standards across channels. Maintain relationships with key vendors (e.g., IXIASOFT) for roadmap awareness and best-practice adoption. To succeed in this role, you'll have: 10+ years in content strategy, knowledge management, information architecture, or related leadership roles. Deep expertise in DITA, component content architecture, taxonomy/metadata, and omnichannel publishing. Hands-on experience with IXIASOFT (CCMS) and major publishing endpoints (Salesforce Knowledge / Experience Cloud, SharePoint, ADP Knowledge Search). Demonstrated success leading content migrations, large-scale audits, and enterprise governance. Strong consulting skills: stakeholder management, executive communication, and the ability to translate business problems into content solutions. Familiarity with GenAI/RAG content readiness, retrieval, and evaluation principles. Role Boundaries & Partnership This role (Director, Content Strategy & Architecture): Defines content strategy, architecture, governance, and migration approach. Consults with business units to align content frameworks with organizational goals. Leads GenAI readiness initiatives. Establishes training, onboarding, and KPI measurement models. Partner role (Director, Content Management): Translates content strategy into actionable plans and oversees strategic execution across content creation, deployment, and lifecycle management. Ensures operational excellence by implementing content engineering outputs in alignment with defined architecture and standards. Drives continuous improvement and optimization of content processes, ensuring scalability, compliance, and readiness for emerging technologies. Together, these roles ensure one source of content truth in IXIASOFT, published consistently to all channels for associates, clients, and GenAI. You'll love working here because you can: Deliver at epic scale. Your strategy shapes how thousands of associates and clients access trusted knowledge. Be surrounded by curious learners. We challenge the status quo and grow together. Act like an owner & doer. You'll set direction and see your strategy come to life. Give back to others. We do the right thing for our clients, our associates, and our communities. Join a company committed to equality and equity. We're building a culture where everyone belongs. Ready to architect the future of enterprise knowledge at ADP? Apply now. Bonus points if you have: Experience with search (e.g., Fusion Search) and content analytics. Change management certification (e.g., Prosci), and/or KM certifications. Global/multinational experience and multilingual content strategy exposure. Background in service design, knowledge-centered service (KCS), or customer support optimization. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** )
    $119k-162k yearly est. 2d ago
  • Director, Content Strategy & Architecture

    Adpcareers

    Senior manager job in Norfolk, VA

    ADP is hiring a Director, Content Strategy & Architecture (Enterprise Knowledge Management) in either our Tempe, AZ, Norfolk, VA, Maitland, FLA or Roseland, NJ office. This is a HYBRID role. Are you a strategic leader who turns complex business needs into clear, scalable content strategies that drive impact? Do you thrive at the intersection of content analysis, information architecture, and business consulting? Are you ready to shape how ADP's knowledge is designed, governed, and delivered-everywhere associates and clients need it (and where GenAI will use it)? Well, this may be the role for you. Ready to make your mark? In this role, you will… Lead the enterprise content strategy for ADP's omnichannel knowledge ecosystem, ensuring our content is structured, consistent, reusable and ready for GenAI. You will consult with Business Units, conduct content analysis and audits, define information architecture (DITA-based) and guide migration strategy while partnering closely with the Director of Content Management, who will execute content creation, deployment and lifecycle operations based on your strategy. You'll oversee a team of KM Business Partners/Content Architects, enabling them to deliver targeted content solutions that align with business outcomes, improve findability and self-service, and scale across channels (e.g., Salesforce Knowledge “The Zone,” Experience Cloud, ADP Knowledge Search, SharePoint and future client portals). What you'll do: Enterprise Content Strategy & Consulting Set the enterprise content strategy and vision, aligning to business goals, service outcomes and omnichannel publishing needs. Act as an internal consulting partner to Business Units: assess needs, translate workflows into content strategies, and define measurable outcomes (e.g., case deflection, time-to-answer, content reuse). Define content operating models and engagement frameworks for Business Unit onboarding and ongoing partnership. GenAI Readiness & Innovation Lead GenAI content initiatives: define content structure, metadata and governance required for grounding, retrieval and safe AI use (e.g., chunking, versioning, auditability, provenance). Partner with platform and analytics teams on RAG-ready content patterns and evaluation frameworks (precision/recall, answer quality). Content Architecture, Taxonomy & Metadata Own ADP's DITA-based content architecture across the enterprise (specializations, componentization and reuse strategies). Establish and evolve taxonomy, metadata models, and tagging standards to maximize findability, personalization and analytics. Provide architectural guidance on information design patterns for both associate-facing and client-facing content. Content Analysis & Migration Strategy Lead content audits, gap/opportunity analyses and rationalization for structured/unstructured content. Define migration strategies (scope, sequencing, mapping, risk management) and partner with the Director of Content Management for execution. Develop quality frameworks and measurement loops to validate content effectiveness post-migration. Omnichannel Enablement Ensure content authored in IXIASOFT (CCMS) reliably publishes to multiple channels (Salesforce Knowledge, Experience Cloud, SharePoint, ADP Knowledge Search, future portals) with consistent truth across all surfaces. Partner with platform leaders to optimize publishing pipelines, search indexing (e.g., Fusion Search), and UI presentation patterns. Training & Enablement Lead BU onboarding to the DITA model and IXIASOFT toolchain: curricula, playbooks, certification, and change management. Build reusable content strategy toolkits (governance, templates, style and structural guidelines, content patterns, MDM alignment). Measurement & Insights Define and track KPIs (findability/search effectiveness, reuse and componentization rates, content freshness/SLA, case deflection, self-service success). Use data and user feedback to prioritize strategic initiatives and continuously improve content architecture and operations. Leadership & Team Development Build, lead, and develop a high-performing team of KM Business Partners/Content Architects; own hiring, performance, coaching, and career growth. Foster a community of practice for content strategy and architecture; mentor content leaders across BUs. Partnering & Governance Partner closely with the Director of Content Management, who executes content creation, deployment, and lifecycle maintenance. Co-lead governance forums with platform leaders (Salesforce KM, ADP Knowledge Search) to align content architecture and publishing standards across channels. Maintain relationships with key vendors (e.g., IXIASOFT) for roadmap awareness and best-practice adoption. To succeed in this role, you'll have: 10+ years in content strategy, knowledge management, information architecture, or related leadership roles. Deep expertise in DITA, component content architecture, taxonomy/metadata, and omnichannel publishing. Hands-on experience with IXIASOFT (CCMS) and major publishing endpoints (Salesforce Knowledge / Experience Cloud, SharePoint, ADP Knowledge Search). Demonstrated success leading content migrations, large-scale audits, and enterprise governance. Strong consulting skills: stakeholder management, executive communication, and the ability to translate business problems into content solutions. Familiarity with GenAI/RAG content readiness, retrieval, and evaluation principles. Role Boundaries & Partnership This role (Director, Content Strategy & Architecture): Defines content strategy, architecture, governance, and migration approach. Consults with business units to align content frameworks with organizational goals. Leads GenAI readiness initiatives. Establishes training, onboarding, and KPI measurement models. Partner role (Director, Content Management): Translates content strategy into actionable plans and oversees strategic execution across content creation, deployment, and lifecycle management. Ensures operational excellence by implementing content engineering outputs in alignment with defined architecture and standards. Drives continuous improvement and optimization of content processes, ensuring scalability, compliance, and readiness for emerging technologies. Together, these roles ensure one source of content truth in IXIASOFT, published consistently to all channels for associates, clients, and GenAI. You'll love working here because you can: Deliver at epic scale. Your strategy shapes how thousands of associates and clients access trusted knowledge. Be surrounded by curious learners. We challenge the status quo and grow together. Act like an owner & doer. You'll set direction and see your strategy come to life. Give back to others. We do the right thing for our clients, our associates, and our communities. Join a company committed to equality and equity. We're building a culture where everyone belongs. Ready to architect the future of enterprise knowledge at ADP? Apply now. Bonus points if you have: Experience with search (e.g., Fusion Search) and content analytics. Change management certification (e.g., Prosci), and/or KM certifications. Global/multinational experience and multilingual content strategy exposure. Background in service design, knowledge-centered service (KCS), or customer support optimization. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY (ADA version: https://youtu.be/IQjUCA8SOoA )
    $119k-162k yearly est. 2d ago
  • Director Reporting & Data Analysis-Cost of Care Analytics

    Carebridge 3.8company rating

    Senior manager job in Norfolk, VA

    Director, Reporting & Data Analysis - Cost of Care Analytics Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Director of Reporting & Data Analysis-Cost of Care Analytics is a strategic leader responsible for advancing analytics capabilities to drive insights and decisions that improve cost of care performance. This role oversees a high-performing analytics organization, aligning resources, tools, and methodologies to deliver actionable intelligence that supports both business unit objectives and enterprise-wide healthcare affordability strategies. How You Will Make an Impact * Provides visionary leadership in building and motivating a data-driven analytics team focused on cost of care insights. * Directs the development of advanced reporting, analytics, and forecasting to identify key cost drivers, efficiency opportunities, and performance improvement levers. * Partners with senior business leaders to translate analytics into strategy, ensuring insights directly inform cost management, operational decision-making, and value-based initiatives. * Develops organizational capabilities through coaching, training, and effective talent development practices. * Ensures accuracy, timeliness, and relevance of analytics deliverables across all supported business areas. * Builds strong relationships with stakeholders at all levels, serving as a trusted advisor on cost-of-care performance and analytics. * Manages fiscal responsibilities for assigned budgets, ensuring efficient use of resources. * Establishes and enforces consistent policies, practices, and methodologies for reporting and data analysis. * Leads cross-functional project management efforts, ensuring seamless collaboration across finance, clinical, and business teams. * Communicates complex technical and analytical findings in clear, actionable, business terms. Minimum Qualifications: * Requires a BA/BS degree and a minimum of 10 years of experience leading project teams, or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experience: * Deep knowledge of information management technologies and modern analytics platforms. * Demonstrated track record of developing and executing analytics strategies that impact cost of care or financial performance. * Experience leading multi-disciplinary teams and managing large, complex data initiatives. * Strong understanding of healthcare economics, medical cost drivers, and affordability levers. * Proven ability to influence and collaborate with executive leaders and external partners. * Exceptional communication skills, including facilitation, consultation, and executive-level storytelling. * Prior leadership in an analytics, finance, or healthcare environment with demonstrated impact on organizational performance. * Actuarial, Economics or Finance background preferred. * Experience Identifying medical cost drivers and mitigation factors. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $105k-152k yearly est. Auto-Apply 60d+ ago
  • Pharmacy Benefits Manager Pricing Strategy Analyst Manager

    Elevance Health

    Senior manager job in Norfolk, VA

    **Location:** This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **PBM Pricing Strategy Analyst Manager** is responsible for Pharmacy Services pricing and Administrative Services Only (ASO) support functions. **How You Will Make an Impact** Primary duties may include, but are not limited to: + Implements new processes, process improvements, and best practices related to pricing, guarantee monitoring, and ASO pass back activities. + Creates and implements metrics and supports performance measures to establish performance objectives for revenue maximization and pharmacy pricing. + Creates tools and processes to monitor margin revenue, pricing accuracy, and client retention. + Monitors revenue performing below thresholds and implements necessary tasks to bring performance to or above targets. + Implements pricing in the system related to margin. + Supports the Pharmacy Services team in implementing future revenue, member expansion and growth capacity. + Assists with developing pharmacy pricing training to underwriters and updates to underwriting guidelines. **Minimum Requirements:** Requires a BA/BS in Finance or related field and a minimum of 5 years of experience with a Pharmacy Benefits Manager (PBM), pricing, data analysis; or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + MBA strongly preferred. + Experience with a PBM + Health Economics experience For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $100,400 to $150,600 Locations: Columbus, OH In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._ * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $100.4k-150.6k yearly 60d+ ago
  • Program/Project Manager II (5021)

    Three Saints Bay

    Senior manager job in Norfolk, VA

    Job Code **5021** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=5021) **Ghostrock** **,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Program/ **Project Manager II** to join our team in **Norfolk, VA.** **Position Responsibilities:** + Manages ship construction, operation, maintenance and repair projects and personnel related to Surface Combatants Ship Classes (Example: DDG-51, DDG-1000, LCS). + Manages projects under government contracts. **Position Requirements:** + Must be a U.S. Citizen + Must be able to obtain an Active Secret Clearance + Bachelor's degree in engineering or business from a college or university accredited by the Accreditation Board for Engineering and Technology. + Ten (10) years of experience managing ship construction, operation, maintenance and repair projects and personnel related to Surface Combatants Ship Classes (Example: DDG-51, DDG-1000, LCS). + Ten (10) years of experience managing projects under government contracts. **This position is located in Norfolk, VA.** **Please apply online at:** *************************************************** Requisition?org=GATEWAYVENT&cws=49&rid=5021 VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
    $79k-113k yearly est. 60d+ ago

Learn more about senior manager jobs

How much does a senior manager earn in Norfolk, VA?

The average senior manager in Norfolk, VA earns between $88,000 and $167,000 annually. This compares to the national average senior manager range of $86,000 to $163,000.

Average senior manager salary in Norfolk, VA

$121,000

What are the biggest employers of Senior Managers in Norfolk, VA?

The biggest employers of Senior Managers in Norfolk, VA are:
  1. Prevailance
  2. CMA CGM
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