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Become A Senior Manager Of Business Operations

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Working As A Senior Manager Of Business Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $132,000

    Average Salary

What Does A Senior Manager Of Business Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Senior Manager Of Business Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Average Length of Employment
Business Director 3.3 years
Business Leader 3.0 years
Top Careers Before Senior Manager Of Business Operations
Manager 6.4%
Controller 3.2%
Consultant 3.0%
Top Careers After Senior Manager Of Business Operations
Director 7.5%
Consultant 5.5%
Manager 3.2%

Do you work as a Senior Manager Of Business Operations?

Average Yearly Salary
$132,000
Show Salaries
$98,000
Min 10%
$132,000
Median 50%
$132,000
Median 50%
$132,000
Median 50%
$132,000
Median 50%
$132,000
Median 50%
$132,000
Median 50%
$132,000
Median 50%
$178,000
Max 90%
Best Paying Company
eBay
Highest Paying City
East Hartford, CT
Highest Paying State
Rhode Island
Avg Experience Level
3.8 years
How much does a Senior Manager Of Business Operations make at top companies?
The national average salary for a Senior Manager Of Business Operations in the United States is $132,855 per year or $64 per hour. Those in the bottom 10 percent make under $98,000 a year, and the top 10 percent make over $178,000.

Real Senior Manager Of Business Operations Salaries

Job Title Company Location Start Date Salary
SR. Manager of Business Planning & Operations New Balance Athletic Shoe, Inc. Boston, MA Feb 28, 2011 $185,000
Senior Business Operations Manager Linkedin Corporation Mountain View, CA Jul 12, 2015 $183,789 -
$281,000
SR. Manager, Business and Operations Symantec Corporation Mountain View, CA Aug 18, 2016 $170,000
Senior Manager, Strategy & Business Operations Wal-Mart Associates, Inc. San Bruno, CA Apr 05, 2016 $165,000
Senior Manager, Business Operations and Strategy Yelp Inc. San Francisco, CA Oct 24, 2016 $162,500
SR. Manager, Business Operations Linkedin Corporation Sunnyvale, CA Nov 07, 2016 $160,125 -
$228,750
Senior Manager-Program Business & Legal Operations Samsung Semiconductor, Inc. Menlo Park, CA Jan 10, 2015 $160,000
Senior Manager, Business Operations Linkedin Corporation Mountain View, CA Oct 21, 2015 $151,000 -
$281,000
Senior Business Operations Manager I Samsung Electronics America, Inc. Mountain View, CA Mar 02, 2015 $150,100 -
$180,000
SR. Manager, Business Operations EBAY Inc. San Jose, CA Oct 06, 2016 $143,000
SR. Manager, Business Operations-Product Strateg Linkedin Corporation Mountain View, CA Sep 23, 2013 $140,300 -
$260,500
Senior Manager, Business Operations New Relic, Inc. San Francisco, CA Jan 08, 2016 $135,000 -
$148,500
SR. Manager, Business Intelligence & Operations, H Biogen IDEC, Inc. Weston, MA May 07, 2012 $135,000
Senior Manager of Business Operations Brightstar Us, Inc. Libertyville, IL Oct 10, 2016 $134,696
Senior Business Operations Manager Infinera Corporation Sunnyvale, CA Aug 27, 2012 $127,923 -
$156,000
Senior Manager-Business Intel Finance Operations Verizon Communications Inc., & All Its Subsidiaries & Affiliates Ridgefield, NJ Oct 31, 2016 $123,480
SR. Manager, Strategy & Business Operations Electronic Arts, Inc. Redwood City, CA Aug 29, 2015 $123,000
SR. Manager, Strategy & Business Operations Electronic Arts, Inc. Redwood City, CA Dec 01, 2014 $123,000
Senior Manager, Global Business Operations Standard & Poor's Financial Services LLC New York, NY Apr 01, 2015 $120,000 -
$130,000
Senior Manager of Business Operations Brightstar Us, Inc. Libertyville, IL Sep 26, 2016 $120,000 -
$130,000
Senior Manager, Business Operations EMC Corporation Austin, TX Jan 08, 2016 $116,025 -
$156,825
Senior Associate-Business Operations Manager BOOZ & Company (N.A.) Inc. Chicago, IL Sep 05, 2012 $111,000
Senior Manager, Business Strategy & Operations Squaretrade, Inc. San Francisco, CA Aug 15, 2016 $110,074 -
$140,000
Senior Manager Global Business Opertations Standard & Poor's Financial Services LLC New York, NY Apr 01, 2012 $110,000 -
$125,000

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Top Skills for A Senior Manager Of Business Operations

  1. Financial Statements
  2. Business Operations
  3. Strategic Plan
You can check out examples of real life uses of top skills on resumes here:
  • Directed financial management functions including development of monthly/quarterly financial statements, financial forecasts, operational budgets, and capital budgets.
  • Program Re-Structuring: Senior Business Operations Manager on two critical, state-of-the-art development program re-structuring efforts over last eight years.
  • Managed Organizational Development, Strategic Planning, Compensation, Benefits, Employee Relations, Recruitment, Training, Staffing and Recruitment.
  • Performed internal audits of programs to ensure compliance.
  • Defined and established company infrastructure and customer service model to support new ensure customer retention.

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Top 10 Best States for Senior Managers Of Business Operations

  1. Delaware
  2. Connecticut
  3. New Jersey
  4. New York
  5. Massachusetts
  6. Rhode Island
  7. South Dakota
  8. Texas
  9. Pennsylvania
  10. Maryland
  • (263 jobs)
  • (882 jobs)
  • (2,168 jobs)
  • (3,599 jobs)
  • (2,306 jobs)
  • (208 jobs)
  • (165 jobs)
  • (5,769 jobs)
  • (2,749 jobs)
  • (1,482 jobs)

Senior Manager Of Business Operations Demographics

Gender

Male

49.1%

Female

39.6%

Unknown

11.3%
Ethnicity

White

56.9%

Hispanic or Latino

16.6%

Asian

11.2%

Black or African American

11.2%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

33.3%

Portuguese

14.8%

French

11.1%

German

7.4%

Korean

7.4%

Chinese

3.7%

Greek

3.7%

Japanese

3.7%

Malayalam

3.7%

Hindi

3.7%

Mandarin

3.7%

Italian

3.7%
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Senior Manager Of Business Operations Education

Schools

University of Phoenix

17.9%

George Washington University

9.9%

Santa Clara University

6.6%

Cornell University

6.0%

New York University

5.3%

Arizona State University

4.6%

Stanford University

4.6%

San Jose State University

4.6%

Northwestern University

4.0%

Regis University

4.0%

Texas A&M University

4.0%

University of Florida

4.0%

Georgia Institute of Technology -

4.0%

University of Maryland - University College

3.3%

University of Central Florida

3.3%

Northeastern University

3.3%

University of Alabama

2.6%

Florida International University

2.6%

University of California - Berkeley

2.6%

Illinois Institute of Technology

2.6%
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Majors

Business

43.2%

Finance

12.1%

Accounting

7.2%

Management

6.3%

Project Management

4.3%

Marketing

3.8%

Computer Science

3.2%

Electrical Engineering

2.6%

Economics

2.0%

Political Science

2.0%

Communication

1.9%

Psychology

1.5%

Operations Management

1.5%

Criminal Justice

1.4%

Environmental Control Technologies/Technicians

1.4%

International Business

1.2%

Health Care Administration

1.2%

Information Technology

1.2%

Industrial Engineering

1.0%

Human Resources Management

1.0%
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Degrees

Masters

45.3%

Bachelors

35.5%

Other

9.7%

Certificate

4.3%

Associate

3.2%

Doctorate

1.6%

Diploma

0.3%

License

0.1%
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