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Become A Senior Manager Of Business Operations

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Working As A Senior Manager Of Business Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $134,540

    Average Salary

What Does A Senior Manager Of Business Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Senior Manager Of Business Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Senior Manager Of Business Operations jobs

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Average Length of Employment
Senior Manager 4.2 years
Operations Manager 4.1 years
Business Manager 3.9 years
Business Partner 3.6 years
Business Leader 3.0 years
Top Employers Before
Manager 6.3%
Consultant 3.0%
Director 2.6%
Controller 2.6%
Top Employers After
Director 6.3%
Consultant 6.3%

Senior Manager Of Business Operations Demographics

Gender

Male

54.7%

Female

42.6%

Unknown

2.7%
Ethnicity

White

74.1%

Asian

13.8%

Hispanic or Latino

9.1%

Unknown

2.5%

Black or African American

0.6%
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Languages Spoken

Portuguese

28.6%

Spanish

28.6%

German

7.1%

French

7.1%

Malayalam

7.1%

Hindi

7.1%

Mandarin

7.1%

Korean

7.1%
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Senior Manager Of Business Operations Education

Schools

University of Phoenix

11.3%

George Washington University

10.0%

Stanford University

7.5%

Georgia Institute of Technology -

7.5%

Cornell University

6.3%

Northwestern University

5.0%

Florida International University

3.8%

San Jose State University

3.8%

Southern Methodist University

3.8%

Oregon State University

3.8%

Santa Clara University

3.8%

American University

3.8%

Georgia State University

3.8%

Babson College

3.8%

University of Missouri - Kansas City

3.8%

Illinois Institute of Technology

3.8%

Texas A&M University

3.8%

Southern New Hampshire University

3.8%

University of Texas at Austin

3.8%

New York University

3.8%
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Majors

Business

38.3%

Finance

11.3%

Accounting

7.9%

Management

7.1%

Project Management

5.0%

Marketing

4.2%

Operations Management

3.8%

Economics

2.9%

Computer Science

2.5%

Communication

2.1%

Information Technology

2.1%

Psychology

1.7%

English

1.7%

Health Care Administration

1.7%

Sociology

1.7%

Political Science

1.3%

Computer Engineering

1.3%

Journalism

1.3%

Industrial Engineering

1.3%

Electrical Engineering

1.3%
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Degrees

Masters

44.1%

Bachelors

35.1%

Other

10.2%

Certificate

7.0%

Associate

2.2%

Doctorate

1.3%
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Temporary

Real Senior Manager Of Business Operations Salaries

Job Title Company Location Start Date Salary
SR. Manager of Business Planning & Operations New Balance Athletic Shoe, Inc. Boston, MA Feb 28, 2011 $185,000
Senior Business Operations Manager Linkedin Corporation Mountain View, CA Jul 12, 2015 $183,789 -
$281,000
SR. Manager, Business and Operations Symantec Corporation Mountain View, CA Aug 18, 2016 $170,000
Senior Manager, Strategy & Business Operations Wal-Mart Associates, Inc. San Bruno, CA Apr 05, 2016 $165,000
Senior Manager, Business Operations and Strategy Yelp Inc. San Francisco, CA Oct 24, 2016 $162,500
SR. Manager, Business Operations Linkedin Corporation Sunnyvale, CA Nov 07, 2016 $160,125 -
$228,750
Senior Manager-Program Business & Legal Operations Samsung Semiconductor, Inc. Menlo Park, CA Jan 10, 2015 $160,000
Senior Manager, Business Operations Linkedin Corporation Mountain View, CA Oct 21, 2015 $151,000 -
$281,000
Senior Business Operations Manager I Samsung Electronics America, Inc. Mountain View, CA Mar 02, 2015 $150,100 -
$180,000
SR. Manager, Business Operations EBAY Inc. San Jose, CA Oct 06, 2016 $143,000
SR. Manager, Business Operations-Product Strateg Linkedin Corporation Mountain View, CA Sep 23, 2013 $140,300 -
$260,500
Senior Manager, Business Operations New Relic, Inc. San Francisco, CA Jan 08, 2016 $135,000 -
$148,500
SR. Manager, Business Intelligence & Operations, H Biogen IDEC, Inc. Weston, MA May 07, 2012 $135,000
Senior Manager of Business Operations Brightstar Us, Inc. Libertyville, IL Oct 10, 2016 $134,696
Senior Business Operations Manager Infinera Corporation Sunnyvale, CA Aug 27, 2012 $127,923 -
$156,000
Senior Manager-Business Intel Finance Operations Verizon Communications Inc., & All Its Subsidiaries & Affiliates Ridgefield, NJ Oct 31, 2016 $123,480
SR. Manager, Strategy & Business Operations Electronic Arts, Inc. Redwood City, CA Aug 29, 2015 $123,000
SR. Manager, Strategy & Business Operations Electronic Arts, Inc. Redwood City, CA Dec 01, 2014 $123,000
Senior Manager, Global Business Operations Standard & Poor's Financial Services LLC New York, NY Apr 01, 2015 $120,000 -
$130,000
Senior Manager of Business Operations Brightstar Us, Inc. Libertyville, IL Sep 26, 2016 $120,000 -
$130,000
Senior Manager, Business Operations EMC Corporation Austin, TX Jan 08, 2016 $116,025 -
$156,825
Senior Associate-Business Operations Manager BOOZ & Company (N.A.) Inc. Chicago, IL Sep 05, 2012 $111,000
Senior Manager, Business Strategy & Operations Squaretrade, Inc. San Francisco, CA Aug 15, 2016 $110,074 -
$140,000
Senior Manager Global Business Opertations Standard & Poor's Financial Services LLC New York, NY Apr 01, 2012 $110,000 -
$125,000

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Top Skills for A Senior Manager Of Business Operations

FinancialBusinessOperationsStrategicInitiativesComplianceDeliveryBusinessUnitProceduresProcessImprovementBusinessDevelopmentCustomerServiceProjectManagementHRBusinessProcessesCustomerSatisfactionCRMPSigmaKeyPerformanceIndicatorsCloudAnnualRevenue

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Top Senior Manager Of Business Operations Skills

  1. Financial
  2. Business Operations
  3. Strategic Initiatives
You can check out examples of real life uses of top skills on resumes here:
  • Provide Director with monthly and quarterly reports and provide recommendations for achieving operational and financial balance.
  • Served as liaison between business operations and technical operations.
  • Worked with cross functional teams on strategic initiatives.
  • Managed a team of 8 to overhaul global HR Business and Compliance Governance Operations across international programs, vendor relationships.
  • Researched and processed daily revenue, transaction, labor and delivery reports from multiple databases.

Top Senior Manager Of Business Operations Employers

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