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Senior manager of business operations skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Karen Kus,
Aldo Musacchio Ph.D.
Below we've compiled a list of the most critical senior manager of business operations skills. We ranked the top skills for senior managers of business operations based on the percentage of resumes they appeared on. For example, 14.2% of senior manager of business operations resumes contained business operations as a skill. Continue reading to find out what skills a senior manager of business operations needs to be successful in the workplace.

15 senior manager of business operations skills for your resume and career

1. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how senior managers of business operations use business operations:
  • Program Re-Structuring: Senior Business Operations Manager on two critical, state-of-the-art development program re-structuring efforts over last eight years.
  • Launched North America Business Operations and Global Business Operations within cellular enterprise to provide differentiated Value-added Services for global customers.

2. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how senior managers of business operations use continuous improvement:
  • Analyzed competitive statistics to develop and implement strategies for continuous improvement resulting in record recovery resolution rates for 5 consecutive months.
  • Manage through cross-functional teams, ensuring continuous improvements to each operational area and bolster communication between business units.

3. Project Management

Here's how senior managers of business operations use project management:
  • Developed a due diligence playbook and project management tools that revealed material risks relating to a proposed acquisition.
  • Spearheaded cross-functional sales and project management customer-satisfaction program that exceeded 95% target for 3 consecutive years.

4. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how senior managers of business operations use cloud:
  • Web Services / Cloud operations manager responsible for strategic and tactical site operations for our customer facing web services.
  • Led global cross functional core team for launching Microsoft O365 software cloud solution for Dell's SMB customers.

5. KPIs

Here's how senior managers of business operations use kpis:
  • Managed a global team that delivered executive dashboards, financial analysis and operational KPIs.
  • Created financial dashboard to provide real time sales metrics and KPIs by sales division.

6. Process Improvement

Here's how senior managers of business operations use process improvement:
  • Developed practical process improvement tools, methods and training initiatives to ensure a solid business understanding and process improvement methodology usage.
  • Introduced process improvements initiatives using Six-Sigma methodology that increased productivity by 35% in multiple business units.

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7. SR

Here's how senior managers of business operations use sr:
  • Rewarded by Sr. management for making program useful and effective.
  • Team manager for Sr. Project Managers.

8. Program Management

Here's how senior managers of business operations use program management:
  • Promoted to direct the financial program management of three key Top Secret contracts totaling $200M annually.
  • Managed the Global Program Management Office of a strategic outsourcing contract covering 29 countries.

9. Business Intelligence

Here's how senior managers of business operations use business intelligence:
  • Instituted formalized Governance Process to streamline the On-boarding and Off-boarding of Business Intelligence Users.
  • Led $8B business for partner incentives, channels business intelligence, metric processes, and partner enablement.

10. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how senior managers of business operations use business development:
  • Supported the congressional add process in coordination with our lobbyists and organizational business development leads.
  • Directed operational business development and strategic initiatives for consumer credit/debit products and customers.

11. Business Processes

Here's how senior managers of business operations use business processes:
  • Provide all training for Customer Operations Group on business processes, system implementations and documentation.
  • Create and implement business operational processes and drive consistent improvement around business processes.

12. Lean Six Sigma

Here's how senior managers of business operations use lean six sigma:
  • Lean Champion, led site to attaining the highest lean six sigma evaluation score across all operations within 9 months.
  • Designed deal strategy and operation reviews for improved cycle times from 9 to 6 months using Lean Six Sigma methodologies.

13. Visualization

Here's how senior managers of business operations use visualization:
  • Enabled data-driven decision making in a creative environment by creating real-time dashboards using data visualization techniques.
  • Developed visualization tools to monitor quarterly forecast and identify risk of missing revenue projections.

14. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how senior managers of business operations use business objectives:
  • Drive policies and procedures that monitor and support the organization*s operational and financial business objectives.
  • Achieved system's business objectives by executing various action programs as assigned by the strategic and long-range planning process.

15. Regression

Here's how senior managers of business operations use regression:
  • Created cut-over plans which included rigorous testing plans for integration testing, regression testing, and User Acceptance Testing.
top-skills

What skills help Senior Managers Of Business Operations find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior manager of business operations resumes?

Karen KusKaren Kus LinkedIn profile

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What soft skills should all Senior managers of business operations possess?

Aldo Musacchio Ph.D.

Professor, Program Director of the MBA, Brandeis University

When we talk to employers, they usually tell you they want students who know how to listen and drive. They want someone who is going to be happy to be in the company, who is going to participate actively in meetings and teams, and who is going to be good at listening and the following guidance.

What hard/technical skills are most important for Senior managers of business operations?

Aldo Musacchio Ph.D.

Professor, Program Director of the MBA, Brandeis University

Lately, employers appreciate software skills to manipulate data, like some knowledge of Python or R, and information visualization software like Tableau. Many companies have their databases in SQL format, and having the capacity to work with it is key. Interestingly, digital marketing and social media skills also get a lot of traction as many employers do not know how to keep and manage a presence in social media, especially in Instagram, and may not be as good as students using tools like Google Analytics.

What senior manager of business operations skills would you recommend for someone trying to advance their career?

Nina WoodardNina Woodard LinkedIn profile

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young Senior managers of business operations need?

Patrick Scott Ph.D.

Assistant Professor of Economics, Louisiana Tech University

I think the importance of critical thinking and reasoning skills cannot be overstated enough. In this area, economics shines. Additionally, analytical and quantitative skills are more important than ever. Businesses continue to make the shift towards data-driven decision making. The ability to quickly analyze data and correctly assign an interpretation or meaning to that data is an important job market skill. With just a little bit of economic intuition, combined data science skills, business economics majors are uniquely positioned for success in the job market of tomorrow.

What technical skills for a senior manager of business operations stand out to employers?

Dr. Mary Kern Ph.D.Dr. Mary Kern Ph.D. LinkedIn profile

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.
Do you want to know more?
Read more about what experts have to say about senior manager of business operations

List of senior manager of business operations skills to add to your resume

Senior manager of business operations skills

The most important skills for a senior manager of business operations resume and required skills for a senior manager of business operations to have include:

  • Business Operations
  • Continuous Improvement
  • Project Management
  • Cloud
  • KPIs
  • Process Improvement
  • SR
  • Program Management
  • Business Intelligence
  • Business Development
  • Business Processes
  • Lean Six Sigma
  • Visualization
  • Business Objectives
  • Regression
  • Financial Analysis
  • Direct Reports
  • Business Planning
  • Human Resources
  • Sigma
  • Business Cases
  • CRM
  • Strategic Plan
  • Executive Leadership
  • Product Management
  • Performance Management
  • Cloud Computing
  • Performance Metrics
  • Strategic Thinking
  • Shared Services
  • ERP
  • Develop Team
  • ROI
  • Strategic Direction
  • Financial Management
  • Cycle Management
  • SharePoint
  • PMO
  • Earned Value Management
  • Operational Efficiency
  • Customer Relationships
  • Executive Management
  • Cost Savings
  • Contract Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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