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Senior managment analyst skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Hanna Kim Ph.D.,

Hanna Kim Ph.D.

Below we've compiled a list of the most critical senior managment analyst skills. We ranked the top skills for senior managment analysts based on the percentage of resumes they appeared on. For example, 8.1% of senior managment analyst resumes contained project management as a skill. Continue reading to find out what skills a senior managment analyst needs to be successful in the workplace.

15 senior managment analyst skills for your resume and career

1. Project Management

Here's how senior managment analysts use project management:

Provide technical & project management leadership in the delivery of energy management services and acquisition of energy savings as a resource.
Conduct comprehensive training on the Project Management Methodology and Software Development Methodology to be followed across the company.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior managment analysts use customer service:

Managed citywide Information Technology Audit, facilitated new Strategic Plan platform, and implemented new interactive customer service system.
Coached executive director and senior management staff for transition to team-based operations with customer service focus.

3. SQL

Here's how senior managment analysts use sql:

Utilize Access and Excel to run SQL queries and macros safely through interfaces I designed with underlying back end access.
Use SQL Access Database, SAP, Business Objects, and SAP BW system applications as sources to prepare reports.

4. Process Improvement

Here's how senior managment analysts use process improvement:

Established business process improvements for the business operations of a major telecommunications firm, resulting in improved systems control and functionality.
Developed process improvement strategy for our medical clinic operations that resulted in several million dollars in savings to the hospital.

5. Portfolio

Here's how senior managment analysts use portfolio:

Constructed a comprehensive portfolio model in order to forecast and report performance over various time horizons.
Supervised and tested the functionality of new portfolio select product implemented on system.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how senior managment analysts use crm:

Provided reporting and analysis to senior management within CRM and other departments.
Developed a Prototype for Enterprise Correspondence/Documents using CRM Case Management module.

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7. Strong Analytical

Here's how senior managment analysts use strong analytical:

Enhanced strong analytical skills through developing market reports on real estate market and construction machinery industry.
Provided strong analytical support to City Manager and Deputy City Manager.

8. Data Analysis

Here's how senior managment analysts use data analysis:

Collaborated with Sales and performed data analysis to offer pricing programs that aligned with organization yield/volume objectives and market trends.
Performed research and data analysis for public relations objectives and consumer awareness and protection initiatives with educational workshops.

9. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how senior managment analysts use business process:

Worked with external client stakeholders to understand their business processes, analyze the operational systems and correlate the relevant data entities/attributes.
Focused on business process re-engineering efforts spearheaded by Vice President Al Gore's 'National Partnership for Reinventing Government' initiative.

10. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how senior managment analysts use infrastructure:

Managed cross-functional teams responsible for network infrastructure, enterprise applications, servers, capacity and business continuity planning.
Participated in Western Electricity Coordinating Council, Critical Infrastructure Protection Spot Check Audit.

11. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how senior managment analysts use human resources:

Served on director's management team and supervised seven human resources professionals.
Supervised Human Resources Office and Strategic Out-sourcing development.

12. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how senior managment analysts use logistics:

Developed operating procedure for finance department, general business areas, logistics and commissary operation.
Coordinated employment processing, relocation logistics, travel arrangements, and initial office setup.

13. Visualization

Here's how senior managment analysts use visualization:

Delivered an innovative data visualization capability.
Detect and correct salary structure and HRIS inconsistencies to maintain data integrity using statistics and data visualization techniques.

14. Financial Analysis

Here's how senior managment analysts use financial analysis:

Performed client specific utilization, cost performance and financial analysis in order to contain medical expenditures for book of business.
Develop and report financial analysis on the Cash Management Department revenue figures to executive management.

15. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how senior managment analysts use management system:

Maximized revenue generating opportunities by analyzing revenue management system to uncover new markets for growth and expansion.
Resolved hardware, software and telecommunications problems for MicroStar Automated Cash Management System.

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What skills help Senior Managment Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior managment analyst resumes?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Considering the undergraduate anthropology curriculum, many colleges and universities try to cover at least 2-3 of the 4 major subfields of Anthropology in their curriculum.
I say "try to" as the reality is that having faculty in all 4 subfields is not possible for many reasons. (The 4 subfields are cultural anthropology, archeology, biological anthropology (sometimes physical anthropology), and anthropological linguistics. These subfields are mirrored in graduate school where students going for PhDs will be focused on 1 subfield.)

For undergraduates with an anthropology degree seeking employment, I can speak only from the faculty side, not the employer side. My students report these factors as relevant to their being hired (and accepted into competitive schools in museum studies, social work, law school, etc.:
Analytical skills; clear writing; ability to synthesize large amounts of reading and data into well-supported arguments and interpretations; open-mindedness toward different identities and ways of being.

A hugely important skill that anthropology graduates have is the ability to be presented with a complex situation or problem, and to be able to chart a plan on how to approach the problem, gather data and other necessary information to solve the problem, and then to come up with a solution or possible strategies. Too often, particularly in situations involving human behavior, what is needed is a stronger grasp of social and cultural factors that could impede the desired outcome. Students of anthropology know that ways of doing things, and even seeing and thinking, are profoundly influenced by categories of thought that are culturally situated. This means that problem solving has to consider a network of variables that have an impact on behavior. Anthropology students, I would argue, would embrace this complexity rather than be hesitant to acknowledge it in favor of a more expedient and, in the long run, less successful solution.

What soft skills should all senior managment analysts possess?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Important soft skills: strong emotional intelligence: Anthropology students with fieldwork experience, for example, from study abroad, field school, or a course/semester capstone or thesis project, know the challenges of conducting a project or being part of a team with a project goal. Being attuned towards one's interlocutors or colleagues, that is, being aware of and acting appropriately, whether to obtain rich fieldwork data or facilitate teamwork, are valuable skills. Successful fieldwork, even of short duration, tests one's skills of interaction in unfamiliar situations; of reading a situation that may be uncomfortable and strange to one's experience; of navigating power dynamics, and learning while doing when one does not have all the skills needed. The anthropology student who has emerged from the other side of fieldwork has acquired these abilities. I would say that anthropological fieldwork demands strong baseline soft skills in emotional intelligence, or what I might call a heightened awareness that how people react, behave, and perform rests on many factors. One learns from anthropology by paying attention to these factors (by discerning them through observation and not via assumptions) and understanding them in context rather than jumping to conclusions.

What hard/technical skills are most important for senior managment analysts?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Hard skills: being more than monolingual! In a globally connected marketplace where young people worldwide are learning and mastering the English language, their multilingualism makes them attractive hires for multinational or international companies. Anthropology students know the non-negotiable importance of knowing a fieldwork language to understand peoples and their cultures. The same would hold for the workplace: knowing one or more languages affords an employee not just possibilities for work assignments: such an employee, i.e., an anthropology graduate who values the connection of language and culture, is ideally suited to work on projects that demand sensitivity to cultural, social, historical, and political nuances. This includes those who work in international humanitarian groups as well as those who work in global finance.

What senior managment analyst skills would you recommend for someone trying to advance their career?

A.J. Arreguin

Professor, Our Lady of the Lake University

The best thing for a student/graduate to do, if they're taking a gap year, would be to continue to enhance their skills in social media, marketing, and public relation writing by implementing practices to show progression in communicative methods when marketing a product/service/event or get a positive response/feedback to a well-organized campaign.

Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.

What type of skills will young senior managment analysts need?

Dr. Reid Cummings

Associate Professor of Finance & Real Estate, University of South Alabama

As computing systems continue to advance and evolve, and as artificial intelligence becomes more prevalent in data analytics, the ability to work with a variety of data manipulation, analysis, and presentation platforms will become increasingly important. Equally, a focus on improving critical thinking and communication skills, and the abilities to present outcomes, analysis, and ideas in a succinct, cogent, and logical fashion, will largely differentiate those who will succeed at a high level from everyone else.

Do you want to know more?

List of senior managment analyst skills to add to your resume

The most important skills for a senior managment analyst resume and required skills for a senior managment analyst to have include:

Project Management
Customer Service
SQL
Process Improvement
Portfolio
CRM
Strong Analytical
Data Analysis
Business Process
Infrastructure
Human Resources
Logistics
Visualization
Financial Analysis
Management System
DOD

Excellent Interpersonal
SAS
Technical Support
Windows
Lifecycle Management
Sigma
DHS
Financial Management
Customer Satisfaction
Data Integrity
Data Collection
SharePoint
Performance Management
SME
Performance Metrics
Emerging Technologies

Java
ITIL
Cycle Management
Unix
Develop Recommendations
Strategic Plan
Training Materials
Medicare
Process Reengineering
Cost Savings
Medicaid
QA
User Acceptance
Technical Assistance
SOX
Treasury

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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