Senior member service representative jobs near me

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

## **About the Role** Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Senior Member Service Representative is responsible for understanding/performing/troubleshooting a broad variety of Member services such as transactions, opening, and closing accounts, processing consumer and R/E loan applications, filing disputes, and assisting members with any questions/concerns in regards to their account. Have full knowledge of the Credit Union's products and services. Associate needs to have customer service and sales skills and personal finance knowledge, ability to multi-task, maintain confidentiality and communicate effectively. Key Accountabilities Operational/Technical Skills Products/Services/Systems: Have a working knowledge of all HFCU deposit and consumer loan products, and services. Working knowledge of operational systems to effectively perform: Teller Transactions, New memberships/accounts; New services; Loan applications / processing; Basic IRA processing; Equity applications. Basic Mortgage Knowledge. Policies/Procedures/Compliance: Effective and confident working knowledge of all HFCU policies and procedures based on industry regulations, and a basic understanding of how those apply to day-to-day operations. Emerging areas: This also includes educating members on new technologies provided by HFCU Sales and Service Effectively and confidently interacts with members in a professional and courteous manner while evaluating their needs. This evaluation would lead to consistent opportunities to educate and/or cross sell products and services to meet those needs. Strong working knowledge of Service Plus and TMA training leading to effectively and confidently meeting customer service expectations and metrics. Effective and confident in moving beyond the member's initial request and offering additional education/opportunities to the member. Member interaction may be inbound or outbound. Team Oriented Able to work within a team to accomplish the overall goals/products/services regardless of one's own area. Qualifications, Experience, and Skills High School Diploma or GED equivalent Minimum 2 to 3 recent years customer service and sales skills in a financial service environment Professionalism Ability to multi-task Decision making skills Self-motivation Working Conditions This position is expected to provide a positive experience to all members. Must be able to work within a team to accomplish goals and hold self-accountable to own work. Travel and overtime is minimal. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. As a Client Services Representative, you are responsible for validation and maintenance of critical provider information in the system. This includes performing online research and/or conducting phone calls to obtain/verify information on file. Assisting Senior Client Services representatives with client/administration requests. Primary Responsibilities Perform research internally and externally (via internet) to obtain supporting information within the Data Management department. Have the ability to identify information by categorizing and recognizing differences and similarities. Interact with providers to obtain and verify necessary information. Work assigned provider data queues. Develop a comprehensive understanding of our various products. Adhere to client specific and Reliant protocols, scripts, and other requirements. Perform other job-related duties and special projects as required. Other duties as assigned Qualifications 2-3 years of related job experience in health insurance and customer service. Experience conducting outreach to providers via phone calls or other communication means. Experience understanding Reliant critical behaviors and compliance requirements. Broad healthcare policy and payment understanding. Experience with claims workflow tools or systems. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$45,000-$50,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

SUMMARY: Responsible for all member service duties, sales, and developing new and deepening existing member relationships in Columbus, OH microbranch. ESSENTIAL FUNCTIONS: Opens, closes, and maintains single employee branch in Columbus, Ohio, partnering with site management when necessary. Opens new accounts, certificates of deposit, credit cards, consumer loans, and all other ancillary credit union products and services; answers member questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system. Prepares loan documentation, schedules closings, and closes consumer loans. Processes in-person transactions and requests via phone for members. Identifies and matches member product needs with ALEC products and services by interviewing members and discussing their financial needs, including making referrals to other staff members and departments to ensure member needs are met. Implements all sales strategies, including new products and services developed by management. Reviews credit reports for cross-sell opportunities. Works applicable sales leads from vendors and internal sources. Assists members with the use of the Interactive Teller Machine (ITM)/ATM. Consistently meets and often exceeds performance goals and actively participates in all sales campaigns. Schedules and holds regularly scheduled business development table events at various Columbus-based sponsor sites to drive new membership and deepen existing member relationships. Holds in-person and virtual education events on the credit union and other financial topics, including an Introduction to the Credit Union, Building Credit, and Budgeting. Coordinates with Mortgage Lending, ALEC Wealth Management, and Business Development to schedule and hold in-person Mortgage and Wealth Management seminars for the Columbus facilities. Partners with Business Development to develop key Columbus facility and Human Resources relationships. Maintains mastery level knowledge of all ALEC products, services, procedures, policies, and appropriate regulatory issues relating to daily job. Remains updated on all security procedures and equipment. Consistently provides exceptional member service to every member, internal and external, every time by adhering to the ALEC Service Model. Serves as members' single point of contact on all ALEC products and services. Demonstrates understanding of and commitment to the credit union's ongoing mission, vision, and core values. SECONDARY FUNCTIONS: Works in a team setting on various projects including employee contests, sales programs, etc. Provides back-up support for ITM processing as needed. Research member errors and provide corrective action in a prompt manner. Pursues personal development opportunities to improve knowledge as it relates to the position, compliance, and the credit union in general. Adheres to all policies and procedures and maintains member confidentially in accordance with ALEC policies. Serves as mentor for Branch Services Representatives coming out of training that are being housed in other microbranch environments. Leads by example and assists Branch Manager with special projects as requested. Other duties may be assigned. QUALIFICATIONS: Education Required: High School Diploma or equivalent (GED), Nationwide Multistate Licensing System (NMLS) Certification. Education Preferred: Associate's degree in Business Administration or related field. Experience Required: Three (3) years of customer service, sales, or lending experience in a financial institution. The base pay for this position is $20.09 to $33.49 per hour. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Senior Member Service Representative is responsible for understanding/performing/troubleshooting a broad variety of Member services such as transactions, opening, and closing accounts, processing consumer and R/E loan applications, filing disputes, and assisting members with any questions/concerns in regards to their account. Have full knowledge of the Credit Union's products and services. Associate needs to have customer service and sales skills and personal finance knowledge, ability to multi-task, maintain confidentiality and communicate effectively. Key Accountabilities * Operational/Technical Skills * Products/Services/Systems: Have a working knowledge of all HFCU deposit and consumer loan products, and services. Working knowledge of operational systems to effectively perform: Teller Transactions, New memberships/accounts; New services; Loan applications / processing; Basic IRA processing; Equity applications. Basic Mortgage Knowledge. * Policies/Procedures/Compliance: Effective and confident working knowledge of all HFCU policies and procedures based on industry regulations, and a basic understanding of how those apply to day-to-day operations. * Emerging areas: This also includes educating members on new technologies provided by HFCU * Sales and Service * Effectively and confidently interacts with members in a professional and courteous manner while evaluating their needs. This evaluation would lead to consistent opportunities to educate and/or cross sell products and services to meet those needs. Strong working knowledge of Service Plus and TMA training leading to effectively and confidently meeting customer service expectations and metrics. Effective and confident in moving beyond the member's initial request and offering additional education/opportunities to the member. * Member interaction may be inbound or outbound. * Team Oriented * Able to work within a team to accomplish the overall goals/products/services regardless of one's own area. Qualifications, Experience, and Skills * High School Diploma or GED equivalent * Minimum 2 to 3 recent years customer service and sales skills in a financial service environment * Professionalism * Ability to multi-task * Decision making skills * Self-motivation Working Conditions * This position is expected to provide a positive experience to all members. Must be able to work within a team to accomplish goals and hold self-accountable to own work. Travel and overtime is minimal. What differentiates Honda and make us an employer of choice? Total Rewards: * Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) * Paid Overtime * Regional Bonus (when applicable) * Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) * Paid time off, including vacation, holidays, shutdown * Company Paid Short-Term and Long-Term Disability * 401K Plan with company match + additional contribution * Relocation assistance (if eligible) Career Growth: * Advancement Opportunities * Career Mobility * Education Reimbursement for Continued Learning * Training and Development programs Additional Offerings: * Tuition Assistance & Student Loan Repayment * Lifestyle Account * Childcare Reimbursement Account * Elder Care Support * Wellbeing Program * Community Service and Engagement Programs * Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

The Member Services Representative is primarily responsible for providing information and referral services in responding to and resolving customer requests and issues. The nature of this position requires a particular emphasis on reliability and flexibility in shift schedules in order to ensure that the service level requirements of our clientele are consistently achieved and proficiency in delivering exceptional customer service. The MSR is required to be knowledgeable of multiple programs in order to provide services for 2-4 programs simultaneously, and to resolve more complex issues and inquiries. Primary Responsibilities: In order to ensure that client service level requirements are consistently achieved, attend work reliably and adhere to scheduled shift times including lunch and break schedules Demonstrate proficiency in utilizing multiple systems and/or databases to evaluate, analyze and resolve customer issues and utilize sound judgment in escalation of issues Resolve inbound and outbound contacts in accordance with established program policies, procedures, and standards Resolve escalated / complex customer issues by utilizing analytical and researching skills; as necessary, directly coordinate with insurers, payers, providers, clients and advocacy groups in order to completely resolve an issue Demonstrate consistent and professional customer service skills: active listening, ability to engage the customer, appropriate utilization of resources, clear written and verbal communication Provide feedback and suggestions regarding policies and procedures used within the Contact Center in the interest of providing exceptional service Mentor and assist other agents in the Contact Center, as directed Perform analytical functions, including but not limited to: reconciliation of claims and billing related activity Exceed minimum productivity standards for each task assigned Document all contacts in accordance with established program policies, procedures, and standards Provide on-the-job training and support for other staff members as directed Actively participate in quality control/quality improvement initiatives Utilize subject matter expertise to contribute to new business development initiatives and projects (e.g. implementation, testing, documentation and training materials) Attend and participate in meetings and training as directed Maintain the confidentiality of all business documents and correspondence according to HIPAA, corporate, and program guidelines Comply with established departmental policies, procedures and objectives Comply with all health and safety regulations and requirements Position Qualifications: Associates degree or comparable advanced education (college level coursework, certification courses, etc.) or comparable additional work experience Must have at least 3 years of information and referral experience with at least 2 of those years being in a healthcare related call center environment (additional education and / or certifications may be considered in place of experience); Must read, speak and write English fluently Bi-lingual proficiency preferred (Must read, speak and write Spanish fluently); Must be available to accommodate a variable work schedule rotation which includes; morning, mid-day, evenings, overnight, weekends, and holiday assignments; Must be flexible regarding hours scheduled; Must have flexibility to work various shifts Sunday - Saturday Physical ability to stand and repetitively bend down and reach up for extended periods of time (e.g. for file room projects); Ability to effectively provide service to multiple clients simultaneously (e.g. handle a call queue of multiple lines) Required Skills: Strong customer service skills including the ability to relate well to diverse populations and to represent the organization professionally Ability to mentor staff members on subject matter and customer service skills Sound judgment and discretion required Ability to communicate clearly and effectively verbally and in writing Strong time management and organizational skills necessary to prioritize multiple projects, requirements and deadlines Ability to thoroughly comprehend the subject matter and systems used in order to handle a wide variety of inquiries from callers in a timely and accurate manner Analytical and problem-solving abilities to research multiple internal and external information sources and utilize information to resolve issues Accurate typing/data entry and information tracking skills at a minimum proficiency of 30 words per minute Computer Literacy including basic proficiency with Internet Browsers, Microsoft Outlook, Word, and Excel Pay Rate Range: $16.00 to $18.00 #INDSTRAT

The Member Service Representative is a vital role within our organization, serving as the primary point of contact for our members. This position is responsible for providing exceptional customer service, resolving inquiries, processing transactions, and educating members about our products and services. The ideal candidate will be a motivated, detail-oriented individual with excellent communication and problem-solving skills, and a passion for helping others. This role requires a strong understanding of [mention specific products or services, e.g., banking procedures, insurance policies, healthcare benefits] and the ability to navigate various computer systems. Key Responsibilities: Respond promptly and professionally to member inquiries via phone, email, and in-person. Provide accurate and complete information regarding products, services, and account information. Process member transactions, including deposits, withdrawals, payments, and transfers. Resolve member complaints and issues efficiently and effectively, escalating complex issues as needed. Identify and assess member needs to recommend appropriate products and services. Educate members on the benefits and features of our offerings. Maintain accurate records of member interactions and transactions. Adhere to all company policies and procedures, including compliance regulations. Proactively identify opportunities to improve the member experience. Contribute to a positive and collaborative team environment. Requirements: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. 1-2 + years of experience in customer service, preferably Excellent communication skills, both verbal and written. Strong problem-solving and conflict resolution skills. Ability to multi-task, prioritize, and manage time effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to learn and navigate new computer systems quickly. Strong attention to detail and accuracy. Ability to maintain a positive and professional demeanor. Why Join Us? At Titus Steel , we believe that our employees are our greatest asset. We offer a supportive work environment that fosters growth and development. You will have the opportunity to work with a talented team, contribute to meaningful projects, and advance your career.

Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Ready to Be the Voice That Connects Members to Better Health? We're seeking a customer service professional who can provide attentive service that truly makes a difference in members' healthcare experiences. As our Member Services Representative, you'll handle diverse inquiries while demonstrating our commitment to member satisfaction and wellbeing. What makes this role different ✓ Healthcare impact: Your assistance directly affects members' access to health and wellness resources ✓ Technical expertise: Navigate multiple databases and systems to provide comprehensive member support ✓ Professional development: Learn comprehensive product knowledge while building expertise in health and wellness navigation ✓ Flexible environment: Work from home capability with scheduling flexibility to meet business needs What You'll Actually Do Provide exceptional service: Use outstanding interpersonal skills to understand customer inquiries and effectively assist members who may be frustrated or concerned. Handle diverse inquiries: Manage incoming calls regarding variety of requests while demonstrating professional oral and written communication with all stakeholders. Navigate complex systems: Research member information across multiple databases simultaneously to provide accurate resolution and comprehensive support. Share expertise: Answer questions about client and product design as well as Personify Health's involvement with members' overall wellbeing journey. Resolve technical issues: Assist members with website or product technical issues, escalating appropriately while maintaining focus on member satisfaction. Maintain excellence: Meet established performance and quality standards while retaining thorough working knowledge of all existing and new products and services. Qualifications What You Bring to Our Mission The service foundation: High school diploma or equivalent required Some University or Post-secondary Education preferred At least one year customer service experience in call center environment Excellent written and verbal communication skills The technical competencies: Strong personal computer usage and Internet proficiency skills Ability to type 30 wpm minimum with accuracy Familiarity with cloud-based contact center software desirable Ability to learn and navigate new software quickly The professional qualities: Flexible with scheduling as business needs dictate Strong work ethic and self-starter abilities with effective priority management Strong customer service, analytical, and decision-making skills Ability to organize and follow up on multiple tasks with accuracy and timeliness Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world while building the career you want? We're ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $18.00 to $21.00 per hour. Note that compensation may vary based on location, skills, and experience. This position is eligible for target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.

Join Our Dynamic Team Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 95,000 members, we're a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community, and we are proud of our values: trustworthy, excellence, collaborative, empowerment and caring. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams. About Our Career Opportunity We are currently seeking an energetic, self-motivated professional with a positive attitude, excellent interpersonal and communication skills to join our dedicated team as a Bilingual Member Care Representative in our fast paced, high call volume Contact Center. The Bilingual member Care Representative plays a critical role in our member experience by providing a variety of service functions for our members and by working with members to best identify additional financial solutions that help to meet the member's specific needs. The Bilingual Member Care Representative will also assist non-members in establishing their membership and setting up their accounts by phone. Must be able to work a 40 hour a week variable schedule with hours between 8 a.m. and 6:05 p.m. EST Monday through Friday and on Saturdays from 8 a.m. to 2:05 p.m. EST. Required Qualifications High school diploma or equivalent (GED) required. Must be able to work in a fast-paced environment and be able to utilize available resources to help members. Must read and speak Spanish fluently. Minimum of one year experience working in a financial institution required. Previous contact center experience helpful. Must have experience selling and cross-selling products or services. Must have excellent member service skills to include strong verbal and written communication skills as well as the ability to demonstrate patience and professionalism in dealing with members. Functional knowledge of Microsoft Office suite of products Ability to perform routine mathematical calculations. Ability to function in a call center environment and utilize standard office equipment including but not limited to: computer, 10 key calculator, fax, copier, telephone, etc.

Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you! We offer: Affordable health and vision insurance Free dental insurance 401K plan with up to a 5% match, Accrued vacation and injury/illness leave Short-term and Long-term Disability Life insurance And more! Must be willing to travel. Qualifications: High school graduate or equivalent. Required knowledge: Cash handling and call center experience preferred. Good communication skills. Professional appearance, dress, and attitude. The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills. Work Schedule Full time position Monday - Friday 9 a.m. - 5 p.m. Saturday 9 a.m. - 1 p.m. Job Description: Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to Copart Members through the lifespan of their membership with Copart. *Must be bilingual in either Russian, Arabic and Farsi (Persian) **This is a Work from Home position**30hrs per week** The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Must be able to show empathy in the workplace Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Answer and place calls in a professional manner. Measured on Call Quality and Productivity Focus on a "1st call resolution". Use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience Must be able to show empathy in the workplace. One year of office support experience in a customer service role preferred. High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with Microsoft Office Applications Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual ( Russian, Arabic and Farsi (Persian) Occasional overtime as needed. Benefits Summary: Medical 401k ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months) Pay: $16.04 - $22.00 hourly For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive: 4 weeks of paid time off each year 11 Paid holidays every year 401(k) match of up to 6% Career advancement opportunities A strong health and wellness program with health and financial rewards Annual Mental Health Day Annual bonus potential Strong work/life balance Pet bereavement leave And so much more! A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions! CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements We are currently looking for a full time Member Service Representative (MSR) to be a financial hero to our members! Our hero's mission is to . . . Provide outstanding service Build strong relationships with members and co-workers. Assist members with new and existing memberships, deposit accounts, and account maintenance. Uncover and suggest financial services to meet the member's needs. Take initiative and find solutions. Assist members on the teller line as needed and accurately perform member requests. To complete this mission, our financial hero needs to be friendly, approachable, and empathetic with strong listening skills. Our hero also needs to be an internally motivated problem solver that is passionate about helping people. Being accurate, detail oriented, adaptable, and flexible is a must. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 1 year consistent service, sales, and/or cash handling experience. Financial institution experience is preferred. Do you have what it takes to be a financial hero?! If so, click the Apply button! Salary Description $18.00 - $19.00

Title: Member Services Representative I Reports to: Branch Manager Supervises: None Status: Non-Exempt Objective The Member Services Representative I is a results-driven position responsible for performing a broad variety of Member focused sales, service-related activities, and overall lobby management while projecting the front-line member care philosophy by greeting, welcoming, offering options and directing members to the appropriate supporting staff. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing. Duties will also include processing business member transactions that include but are not limited to teller/cash transactions. Duties and Responsibilities Assumes responsibility for the effective and professional performance of Member sales and service-related functions: Recommends products and services that assists in meeting Member's financial needs Resolves Member issues through listening, problem solving, and offering solutions Meets or exceeds all sales, service and productivity goals established for this position Answers and responds to Member inquiries and questions Performs file maintenance and account changes as necessary Assume teller line functions including, but not limited to, transactions for business members, balancing drawer, vault, and recycler Assist members both inside and outside and with ITM machines Maintain audit controls including, but not limited to, dual control, key control, logs/reports, alarms, safe deposit box, and all teller-related audit responsibilities Professionally service basic member activity, including, but not limited to: Process changes of address and add additional names to accounts Place check orders and order replacement ATM / debit cards Set up direct deposit and process wire transfers and stop payments Process printouts of statements and check copies as requested Open deposit accounts. Establishes and maintains professional relationships with Members: Resolves Member requests and questions promptly, courteously, and professionally Keeps Members informed of Credit Union services and policies Maintains and projects the Credit Union s professional reputation Assumes responsibility for establishing and maintaining effective coordination and working relationships with staff and management: Works as a team member with other KEMBA Associates Keeps supervisor informed of area activities and significant problems Completes required reports and records accurately and promptly Attends meetings as required Maintains an up-to-date status of all sales support and processing activity with routine reporting to management Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA Performs all duties in a manner that is 100% compliant with KEMBA policy and procedures. Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures On a self-directed basis, continues to improve individual level of competency through training and certification on established educational programs Must be able to relate to other people beyond giving and receiving instructions: Can get along with coworkers or peers without exhibiting behavioral extremes Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others Respond appropriately to criticism from a supervisor Required Qualifications High school diploma or equivalent education or experience Prior customer service experience Strong organizational skills and attention to detail Must value a high degree of accuracy Professional demeanor Positive and outgoing attitude Exceptional communication skill Basic PC skills (Windows) Assertive problem-solving skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. #RETKMB