Senior messaging engineer job description

Core administration/escalation support for messaging services focused mainly on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment - Working with other engineers and Operations staff to test implement and transition new services or upgrades to existing core email security services focused on Cisco IronPort Exchange and the O365 space - Incident and problem management ongoing operational excellence of environments infrastructure consolidation/expansion

Technical Skills- MS Exchange Server O365 Messaging - MS Exchange Cisco Ironport Email Security MS Exchange Online Protect
Roles & Responsibilities

Experience 6to10yrs

Required Skills Technical Skills- MS Exchange Server O365 Messaging - MS Exchange Cisco Ironport Email Security MS Exchange Online Protect Domain Skills

Roles & Responsibilities

Core administration/escalation support for messaging services focused mainly on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment - Working with other engineers and Operations staff to test implement and transition new services or upgrades to existing core email security services focused on Cisco IronPort Exchange and the O365 space - Incident and problem management ongoing operational excellence of environments infrastructure consolidation/expansion and release/patch management including developing/carrying out production support procedures including business continuity and disaster recovery procedures

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.


Qualifications

Technical Skills

SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1 MS Exchange Online Protect PL1 Required 2 Cisco Ironport Email Security PL1 Required 3 O365 PL1 Required 4 MS Exchange Server PL1 Required 5 Messaging - MS Exchange PL1 Required

* Proficiency Legends

Proficiency Level
Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Highly technical Exchange and Office 365 Administrator

Job Description

Architect, Design and overall accountability all aspects of Messaging/Collaboration & Cloud technologies; Providing Top Tier Support for the technologies, while educating, guiding and supporting associate/mid-level team members.Project management: IT assessments, Design and Architectural accountability for proposals.Direct interaction with Executive and Business Users. Design, implementation and support of E-discovery technologies for compliance and legal organizations.

Architects play a crucial role as they serve as the junction point between client service delivery excellence, and the professional development of our End User oriented team objectives:
Provide clients with technical expertise pertaining to Messaging flow, mobility, virtualization and cloud-based solutions Evaluate, recommend, and execute new messaging and collaboration technologies and update existing infrastructure to ensure optimal performance Manage EUC cloud infrastructure and user administration in Office 365 Develop IT strategies to ensure the Messaging infrastructure meets existing and future requirements based on needs and regulations Candidate must have the ability to work in a variety of environments, have excellent follow-up skills, provide detailed documentation, and be able to work effectively and independently.

Education, Experience, & Skill Requirements:
Experienced gained through college degree programs and/or certification in Computer Science or equivalent experience5-7 years of professional work experience in related field ITSM awareness and ITIL Foundations knowledge5-7 years Programming Language such as PowerShell, and Python.3-5 years Experience with Metric reporting with Service Now, SCCM, Exchange Online5-7 years of advanced experience with Office Suites (Microsoft Office).5-7 years of experience with current operating systems. Windows 10 and Mac OS-X, Windows Server 2008-20019,3-5 years of network knowledge and troubleshooting (TCP/IP, switching, routing, DNS, wireless, load balancing).

Ability to gather business requirements and create and implement Messaging and collaboration architectural designs that meet the availability and reliability metrics for the business. Meet with the business stakeholders to assess and implement requirements of O365 and Exchange interoperability with 3rd party tools and customers Architect and deliver solutions to uphold message and collaboration availability and reliability at offices, governmental and legislative offices, etc. Govern legal and E-discovery components, ensuring the integrity of business data.Design and Architect the Installation, configuration and maintenance of a Messaging and O365 technologies with a focus on Microsoft Windows and Apple devices

The above qualifications are desired qualifications but may be flexible as some of the technologies can be learned as part of on the job training. Certifications can be substituted for 2 years of experience.

Job Family
Information Technology

Company
Vistra Corporate Services Company

Locations
Irving, Texas

Texas
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

The Messaging and Collaboration team manage a wide array of products which are used by every crew member at Vanguard. Email is a critical piece of how we do business, and we're looking for someone to join the team that is responsible for overseeing all aspects of the e-mail infrastructure at Vanguard. Responsibility will range from designing and implementing highly available systems to serving as the final point of escalation for business-critical issues within our Email products. Fulfill your potential by Engineering and implement solutions in coordination with global, cross-functional teams.
This hybrid role can be based in Charlotte, NC, Dallas, TX, Scottsdale, AZ, or Wayne, PA (HQ),

In this role you will:
Design, implement, and deploy platforms to support and meet business needs. Identify and recommends opportunities for improvement and performance issue solutions.Perform level 3 support for Incidents and Service Requests, where resolution involves administrator action for moderate to complex analysis.Monitor multiple technology domains/platforms through the use of observability tools and applications. Maintain comprehensive technical knowledge of software and infrastructure platforms. Develop technical standards. Test and evaluate IT vendor products.Train and mentor staff and IT project teams, providing guidance and consultation as required. Update, write, and maintain documentation for the department.Administer systems by actively managing patching, routine maintenance, and backups to include the scheduling and execution of related tasks.Participate in special projects and performs other duties as assigned.Weekend and off-hour work will be necessary from time to time.

What it takes:
Undergraduate degree in a related field or the equivalent combination of training and experience.
Minimum of three years related work experience.

Preferred Qualifications:
Sentrion expertise Knowledge of one or all of Proofpoint Protection Server, Sendmail, PostfixM365 and Exchange AdministrationFamiliarity with working in large, heavily regulated organizations Experience with Data Loss Prevention solutions including Microsoft DLPExperience with system automation Worked Security Vulnerabilities - Cyber Security FamiliarityKnowledge of PowerShell scripting Strong problem solving skills coupled with quick learning in a fast-paced environment Ability to explain and understand the following: DMARC, TLS, DKIM, SPF, SMTP ProtocolIntermediate to advanced knowledge of modern networking technologies and how they operate (switches, routers, firewalls, etc)

Special Factors
Vanguard is not offering visa sponsorship for this position.

About Vanguard
We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement
Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work
During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process - please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.