Senior national account manager job description

Position Summary: The Senior Manager - National Accounts is responsible for developing a collaborative relationship with Lowe's as well as staying in close communication with inventory managers, merchandising teams, and key stakeholders within the account to develop creative solutions to complex selling, merchandising and supply chain challenges. The position will be responsible for the development and application of robust forecasting methods that use historical point of sale, order, inventory, and other inputs to predict future demand. This position is also accountable for supporting and implementing strategies for increasing sales and profits for both Lowe's and MBCI. The Senior Manager - National Accounts is a critical member of the MBCI In-Stock Lowe's leadership team.
Organizational Relationship

Position reports directly to the Director of Sales - Lowe's Stock

Accountabilities:

Ownership of Lowe's US demand forecasts to include POS outlook developed through the Lowe's CPFR process, inventory planning outlook developed with the Lowe's inventory team and consideration for special projects such as resets and load ins.

Develop and implement strategic business plan that is inclusive of stock, special order, and ecommerce segments.

Measure and develop strategies to improve forecast accuracy

Conduct sales and inventory tracking, analyze and understand Lowe's inventory system settings and make placement / inventory / replenishment recommendations that grow profit and revenue for both Lowe's and MBCI

Facilitate reset planning, maintenance, and execution; successfully negotiate and implement customer driven changes

Identify opportunities and challenges within account base and create strategies to maximize sell through, profit, revenue, and market share

Develop accurate and detailed metrics to facilitate effective business forecasting and resource allocation

Drive flawless service execution, analyze the current business and implement new strategies

Expand our existing business and focus on ways to develop the business in new areas

Support category review, competitive gaps, and promotional windows to gain placement

Analyze and review sales trends by store and identify opportunities and threats

Special project assignments as required

We are currently hiring for a leadership role within State Street Global Advisors U.S. SPDR ETF Business. In this role as Senior National Account Manager, you will be responsible for developing and leading the key account relationship of our ETF business for targeted clients within the wire-house, regional broker-dealer and private bank channels in the US. This requires promoting the State Street Global Advisors and SPDR value proposition and building our presence, visibility and revenues. You should be recognized as a reliable and trusted advisor and champion the Americas SPDR ETF agenda with each key account.
Preferably Boston, MA but open to CT, NY, NJ & PA. Some domestic travel may be required.

As Senior National Account Manager, you will:

You will personally own home office national account relationships. The position will lead a targeted group of key accounts across the wire-house, regional broker-dealer and bank channels in the US. You will create and execute National Account business plans for focus firms with the goal of growing the partnership and driving Net New Assets and Net New Revenue. You will cultivate new and existing relationships at assigned focus firms with relationship management, research, platform, marketing, sales and other firm leaders such as regional directors and their teams. You will have a keen investment acumen and operate as an expert on State Street Global Advisors & SPDR ETFs portfolio management expertise, maintaining a deep knowledge of positioning, holdings and investment results. You will effectively educate clients and prospects on our product line's features and benefits and what differentiates SPDR from our competitors. You will collaborate with key internal business partners, including External and Internal Sales, Marketing, Research, and Client Enablement Teams to effectively deliver ETF resources to clients, including comparative analytics, capital markets insights and actionable investment ideas. You will be responsible for leading and coordinating due diligence discussions with various partner firms and index providers including Nuveen, Blackstone Credit, World Gold Council, DoubleLine Capital, S&P and MSCI. You will represent SPDR at industry conferences that will aid in building relationships or lead generation. You will demonstrate initiative to continuously hone sales skills and pursue professional development. You will mentor internal peers on the team. You will deliver risk excellence and comply with the sales supervision culture that demonstrates and promotes the highest ethical standards.



Education & Preferred Qualifications


Bachelor's degree required Series 7 and 63 licensed Investment industry designations such as Chartered Financial Analyst (CFA) or Certified Investment Management Analyst (CIMA) preferred Minimum 10 years of experience in the investment management industry with 5 years in National Accounts, Sales/Business Development or Due Diligence Strong technical ability and investment acumen Strong product knowledge of ETFs, mutual funds, separate accounts and related products Extraordinary verbal and written communication and sales presentation skills Track record of results/closing deals Self-motivated individual that can work both independently and within a team structure Demonstrates integrity, high energy and motivation to succeed Strong leadership skills with a dedication to excellence Ability to learn and adapt quickly while applying creativity



Are you the right candidate? Yes!


We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.


What We Do.
As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.


Our Mission.
At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.


Work, Live and Grow.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.


Inclusion, Diversity and Social Responsibility.
We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Company: State Street Global Advisors

At DIRECTV were connecting the world with the coolest tech and entertainment. Our people are empowered and thrive in a culture of learning, diversity and collaboration. Our passion to serve extends beyond our customers to our employees. Our innovation is driven by an inclusive and collaborative environment where your voice is heard, and opportunities are limitless. Ready to explore our opportunities?

The Sr Account Manager of National Sales is responsible for planning and directing or managing sales of products and services to commercial customers, typically larger businesses and institutions. In this role, you will be responsible for growing and managing DIRECTV National Account customers by generating revenue and activating new locations with DIRECTV. This is achieved by working with and providing solutions to client's internal corporate teams. The solutions presented and discussed address client needs and goals. The Sr Account Manager of National Sales must prove the value of DIRECTV Entertainment solutions, design and sell the solution, gain internal and customer alignment, and execute the plan to implement the solution. This position will work with internal cross-functional teams to provide transparent communication and engage the right resources to serve the customer's needs correctly. The Sr Account Manager of National Sales is responsible for all phases of the customer lifecycle and will develop a strong business relationship with each of his/her clients and manage those relationships.
Supervisory: No

**This is a remote position that can be located anywhere in the United States. #LI-Remote**

**What you'll do:**

+ Manage growth, normal business engagements, Quarterly Business Reviews, client leadership meetings, issue escalations, and account terminations (if necessary).

+ Develop and oversee sales processes to commercial customers (new activations, renewals, and revenue) via the account management of indirect dealer partners and/or support of direct sellers as an overlay sales team and/or direct selling to customers.

+ Coordinate workflows.

+ Work with sales force to ensure their customers understand the benefits and features of new products, services, and programs.

+ Build and maintain network of colleagues, partners, and customers to share information and obtain prospects.

+ Oversee the processing of commercial sales orders and documentation required for accurate and timely installation and turn-up of sold accounts.

+ Prepare regular sales activities reports.

+ Negotiate to gain cooperation and for resources that directly affect performance of the sales team.

+ May handle large or difficult accounts.

Preferred Assets

+ Managing, developing, and growing 30+ National Accounts, full lifecycle management

+ Clients range from Fortune 100 to small/medium sized companies with 25+ locations

+ Manage relationships with all levels of the company:

+ C-suite, Supply Chain, Procurement, Operations, Marketing, Construction, and IT

+ New Location Activation and Revenue Growth targets

+ Collaborate across all internal stakeholders and functional groups to serve customer needs

+ Contract Management and Renewal

+ Technical design and guidance for DIRECTV systems at client locations

+ Implementation and Project Management for new and existing projects

+ Reporting and Analytics

+ Multi-channel integration with DIRECTV Dealers, Service Partners, Telco Partners, ATT Business Sales, etc.

+ Being an industry expert for our client's benefit; understanding their business and our business

+ Have a proven background in sales, project management, and process implementation focusing on customer lifecycle improvement and experience with National and Fortune 500 client engagement

+ Be passionate and action-oriented with an ability to think strategically and creatively

+ Ability to focus on detailed implementation and project management

+ Possess a combination of strategic sales skills, marketing knowledge, and technical aptitude

+ Ability to serve complex installations and simple installations designs; writing of Scopes of Work and process documents (Install/Move/Add/Change)

+ Achieve revenue and activation goals by serving as a sales and marketing consultant who identifies client objectives and then sells outcome-based entertainment solutions that deliver measurable success

+ Develop account-level strategy, forecasts and business plans that incorporate DTV's continually evolving technology to increase client penetration and sales

+ Build and manage relationships across multiple clients at all levels within the customer's organization

+ Responsible for pricing model development and margin responsibilities for each contract and project

+ Have working knowledge of Salesforce.com (preferred) or other CRM

+ Provide segmentation data, analysis, and support the strategic plan for each market segment

+ Ability to manage strategic partner relationships with industry consultants and organizations

+ Work with internal partners to manage projects, research, and process efforts

+ Support and manage National Accounts' Seasonal Sports price points including NFL Sunday Ticket

**What you'll need:**

+ Five to eight years sales experience with consistent growth and quota achievement.

+ Strong passion to succeed, ability to work within a team environment, and the value system to do the right thing

+ Excellent communication skills and the ability to interface and sell at all levels of management

+ Proven track record of developing relationships with clients, co-workers, vendors, and business partners.

+ Strong analytical skills and attention to detail and strong working knowledge of Excel and PowerPoint.

+ Budget management/ financial forecasting skills.

+ Ability to work independent of supervision and make decisions of wide variety and complexity.

+ Strong project management skills

+ Industry experience a plus but not necessary.

+ **Travel required- 30-50% (estimate)**

+ Bachelor's Degree preferred

**A career with DIRECTV comes with big rewards:**

Our Sr Account Manager of National Sales can earn between $84,600 - $169,300. Not to mention all of the other amazing rewards that working at DIRECTV offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here.

This position is subject to the DIRECTV COVID-19 Vaccination Policy. Click **here** for additional information.

Ready to join our team? Apply today!