Senior network analyst job description

Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Information Technology
Travel Percentage :
1 - 5%
Job Description
Are you curious, motivated, and forward-thinking? At FIS, you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team:
You would be working with some of the best technologists in the industry support our modern network. This is an exciting and collaborative team. We are passionate about our work and take a client-first approach to everything we do.
What you will be doing:
The Network Analyst Senior will be responsible for assisting in design, installation and maintenance of the LAN/WAN for a fast-paced financial trading firm.
• Performs device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls.
• Manage and troubleshoot L2/L3 unicast and multicast traffic throughout the corporate network.
• Work with service providers to contract, order and establish connectivity to the internet, financial exchanges, extranets and other third parties.
• Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements.
• Monitors, responds and provides resolution for all network problem and incident tickets.
• Performs customer service duties and responds to customer requests as defined by management.
• Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality.
• Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.
• Prepares activity reports as requested by management.
• Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.
• Maintains network services documentation related to work area.
• Completes network change requests in accordance with service level agreements.
• Maintains network equipment inventory.
• Other related duties assigned as needed.
What you bring for experience:
Bachelor’s degree in technical discipline or related field or the equivalent combination of education, training, or work experience.

• Communicates ideas both verbally and in written form in a clear, concise and professional manner
• Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS
• Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture
• Requires knowledge of basic office tools
• Ability to understand and apply technical concepts
• Team skills, including the ability to establish and maintain effective working relationships
• Flexibility, versatility, dependability
What we offer you:
A multifaceted and challenging career with a high degree of responsibility A broad spectrum of experiences with a thriving Fortune 500 corporation in an innovative, ever-changing industry A modern work environment, and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals A competitive salary and a range of benefits designed to support your wellbeing The chance to work on some of the most challenging, relevant privacy and data protection issues in financial services and information technology
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Job Summary
Working under the direction of the Director or Senior Manager, the Senior Healthcare Analyst will be part of a team responsible for the development, negotiation, monitoring and reporting of the contractual agreements with health care providers and institutions. Responsibilities include supporting provider negotiations, regulatory submissions, RFP/UDS submissions (as well as finding improvements) and ad hoc requests. The Senior Network Performance Analyst may also serve as a project manager and/or lead cross functional teams for certain related projects.

Key Responsibilities/Duties - what you will be doing
Responsible for designing and generating various Point32Health reports and financial analytics that focus on medical cost, utilization, membership, trends, and ad hoc requirements. Based on detailed analytics, create actionable information that results in identifying trend drivers and opportunities for improvement in Point32Health and provider performance. Must demonstrate ability to translate complicated and technical analytics into concise and easily understood recommendations.Work independently and/or lead a team of analysts to identify and present cost avoidance and cost recovery opportunities.Perform financial & utilization analytics required by other departments within Point32Health including Medical Management, Contracting, Payment & Policy, etc.Utilizing in-depth understanding of reimbursement methodologies and trends in managed care finance, lead the development and analysis of new reimbursement strategies and financial analytics supporting provider contracting in the Point32Health network.Support RFP work including continuous improvements to the UDS submissions and create tools required to support quick turn arounds of RFPs.Responsible for ongoing communication with customers, providing project status, resolving issues, coordinating continued involvement to meet original expectations, or jointly agreed upon adjusted expectations.Other duties and projects as assigned.

Qualifications - what you need to perform the job
Bachelor's degree required; Master's Degree preferred5-7 years of business experience, preferably in managed care or provider environment. New England health care market experience. Advanced Excel skills; proficiency with Access; SAS/SQL programming required Coordinates and oversees the annual re-contracting of the provider network for commercial business.Works with other departments, including Network Contracting, Provider Settlement, Accounting, Trends and Reserving to ensure open communication relating to provider risk deals.In-depth knowledge and understanding of managed care concepts and the financial relationship between payers and providers; solid knowledge of health care claims data, coding schemes (ICD-9/ICD-10, CPT/HCPCS, DRGs), and health status risk adjustment. In-depth health care reimbursement and managed care business knowledge with specialized technical and analytical skills.Strategic thinker, with strong analytic and problem-solving skills. Strong interpersonal and collaboration skills, and the ability to work in a team environment required.Ability to function effectively in a fast-paced environment. Proven organization, facilitation and conflict management skills. Excellent oral, written and presentation skills

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#LI-Hybrid

Commitment to Diversity, Equity & Inclusion
Point32Health is committed to making diversity, equity, and inclusion part of everything we do-from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COVID Policy
Please note: As of January 18, 2022, all employees - including remote employees - must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

CANDIDATE TO RESIDE IN FLORIDA (PREFERRED) Acts as the primary resource for assigned high profile providers or groups (ie. local, individual providers, small groups/systems) to establish, oversee, and maintain positive relationships by assisting with or responding tocomplex issues regarding policies and procedures, plan design, contract language, service, claims or compensation issues, and provider education needs.
Pay Range

The typical pay range for this role is:

Minimum: 43,700

Maximum: 97,400

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

3+ years' experience in business segment environment servicing providers with exposure to benefits and/or contract interpretation.3-5 years' experience with business segment specific policy, benefits, plan design and language.Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills.Working knowledge of business segment specific codes, products, and terminology Ability to communicate well and meet face to face with providers as required

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

CANDIDATE TO RESIDE IN FLORIDA (PREFERRED) Strong Microsoft Office Skills especially for Excel and WordBackground in customer service, claims, and or some related service area that provides a strong foundation to resolve complex provider issues Ability and desire to adapt and learn to negotiate provider contracts and manage large relationships

Education

Bachelor's Degree or equivalent combination of education and experience

Business Overview

At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.