Senior network control technician jobs near me

The Team and the Role INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice. Reporting to the Program Manager, the Network Field Technician supports shipboard operations and maintenance for SURTASS mission equipment, troubleshooting and repairing systems, supporting logistics, and ensuring compliance with Navy maintenance and reporting standards. Operating aboard SURTASS vessels during extended deployments, the role maximizes system readiness, supports Fleet commanders, and ensures self-sufficient, continuous maritime surveillance operation. This is a contingent position. Qualified applicants may work from anywhere within the continental United States. However, candidates must be able to travel and participate in extended underway periods of up to 180 days as required. The pay range for the position will be provided at the time the position is no longer contingent. What You'll Do Stand watch in the SURTASS Operations Center to operate, maintain, troubleshoot, and repair mission equipment. Keep accurate logs, records, and monitor/send Naval Message Traffic. Perform preventive and corrective maintenance on all mission equipment following procedures and manuals. Log maintenance issues using the WILD trouble ticket system, including labor, parts, and external support used. Maintain and update inventory of parts and supplies, ensuring accuracy and minimizing discrepancies. Operate and maintain shipboard test equipment, coordinating calibration and maintenance with the Product Support Facility. Maintain a technical library onboard to support all mission equipment. Submit required reports following the Statement of Work, Standard Operating Procedures, and other directives. Operate, maintain, troubleshoot, and repair all Command, Control, Communications, Computers, and Intelligence (C4I) systems and networks onboard SURTASS vessels. Travel and participate in extended underway periods of up to 180 days as required. Bid and proposal support if requested. Other duties as assigned. What We're Looking For Required Qualifications: An active secret clearance is required to be considered for this position. Associate's degree in computer science, electronics technology, or a related technical field from an accredited university is required OR must be a graduate of a U.S. Navy electronics "C" school or equivalent civilian electronics technical school. Curriculum must have dealt directly with the operation, maintenance, troubleshooting, and repair of Virtual Machine Computers (VME) computers, digital computers, microprocessors, or peripheral/interface equipment, networks, communication systems, navigation systems, and/or sonar systems. At least three (3) years of hands-on experience in the operation, maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems. Demonstrated experience in Radio Frequency (RF) solutions, network security, Quality of Service (QoS), and Voice over Internet Protocol (VOIP) for current and future shipboard networking systems required. Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets. Demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocation, and virtualization. Must be able to stage, image, and deploy laptop and desktop machines, as well as migrating data. Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies. At least two (2) years of combined experience in the management, administration, maintenance, and repair of UNIX/LINUX and Windows based computer networks, including: ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network). Windows based network management and administration. Cisco routing and switching, and server and router configuration and management. UNIX/LINUX based processing systems management. Other networking tools, software, and appliances. Certifications Must obtain a DoD 8570 IAT Level II certification within 12 months of hire (CompTIA Security +, etc.) Cisco Certified Network Associate (CCNA) or equivalent. Operating System certifications (Configuring Windows 1 (70-697), Configuring Windows Server 12 (70-410), etc.). Must possess basic computer literacy and data entry skills. Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.). Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Demonstrated problem-solving skills. Must possess strong time management skills. Must be able to work in a fast-paced, changing, and challenging environment. Travel Required ~50% travel required. This role requires the ability to support extended underway periods of up to 180 days as required. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Physical Requirements: Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking The ability to lift items that may weigh up to 50 pounds. May be subject to pre-hire and/or random drug testing. The work requires some physical exertion, such as long periods of standing, or recurring and considerable walking, stooping, bending, crouching, and climbing such as performing regular shop activities, inspections, or to observe and study operations in an industrial or comparable work area, or on-board ships, submarines, and/or in weapon facilities. INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. #CJ

The NOC is the central point of communication for the IT organization. Communication between the different technical teams flows through the NOC. Because of this, NOC team members need to be able to effectively communicate technical issues with technical and non-technical people. NOC Technicians handle systems monitoring, alert triage, client requests and escalate issues to higher-level resources as necessary. NOC Technicians will find themselves in an ideal position for learning a wide collection of technologies and can look forward to crucial experience with network gear, Linux and Windows servers and the engineers who built the systems. What you will do: Create, investigate, resolve or escalate trouble tickets for issues received via monitoring systems, telephone, email, or client portals for issues relating to, but not limited to: server and network alerts, remote access (VPN) connectivity, network connectivity issues, system backups, remote network discovery and troubleshooting, DNS, email, spam filtering and web hosting. Understand and deliver on ticket escalation expectations. Own the responsibility of your tickets by ensuring statuses are kept current, documentation is clear, and issues are resolved. Tickets must be updated in real time as events and actions occur. Reporting progress to clients and notifying them of resolutions through various sorts of documentation. Solid ability to communicate effectively with both technical staff and end users; by providing exceptional client service skills. Attends to obligations and supports other company initiatives as directed. The kind of people we look for: Versatile people who thrive on variety and challenge Excited about working in a fast-paced environment Innate problem solvers who want to grow in a flexible, collaborative culture Takes initiative, pushes boundaries, motivated to innovate Talented individuals with a growth mindset who want to use their learning and relationship-building skills Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality Qualifications: Associates Degree in Networking and Systems Administration or equivalent work experience. Must have a good technical understanding of VoIP, DNS, VPN, TCP /IP, and DHCP. Strong working knowledge of OS(s) including Windows and Linux. 1-3 years of experience with IT Network Operations support in a professional environment. Experience utilizing network monitoring platforms or custom tools. Willingness to work flexible schedules including weekends and support a 24X7 operation. Requires strong problem solving, time management, flexibility, and communication skills. Must have the ability to multi-task, organize and document many tasks at one time. Excellent verbal and written communication skills, presentation, and problem-solving skills. Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. Experience in creating technical documentation (technical bulletins, how to guides, etc.) Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. Willingness and ability to work flexible hours. Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams) Physical Demands: Employees may experience the following physical demands for extended periods of time: Sitting, standing, and walking (95-100%) Keyboarding (70-90%) Viewing computer monitor (90-95%)

Network Support Technician - (Work from Home with 50% Travel to Fresno & Madera Area) Compensation: $23 - $25 per hour Overview: Nexus HR is looking for a skilled Network Support Technician to assist our clients in the Fresno and Madera area. This role is work-from-home, but requires 50% travel to client sites in Fresno and Madera. The ideal candidate will have 2 to 4 years of IT experience, strong knowledge of Windows systems, computer hardware, networking, cybersecurity, tech support, and hold a relevant IT certification. We are seeking someone who is reliable, proactive, and able to communicate effectively when solving technical issues in a fast-paced environment. About the Job This full-time Network Support Technician role is work-from-home but requires up to 50% travel to support onsite needs in Fresno and Madera Clients. In this role, you will support users and systems across these locations by providing first-level technical assistance, maintaining IT equipment, and assisting with daily IT operations. You will also help with system administration tasks, troubleshoot network issues, maintain documentation, and support cybersecurity best practices. This position is ideal for someone who enjoys hands-on problem-solving, working in a dynamic environment, and collaborating with a growing IT team. Duties and Responsibilities: Technical Support Provide first-level support for hardware, software, and network issues. Respond to help desk tickets, diagnose problems, and provide timely resolutions. Set up, configure, and maintain desktops, laptops, mobile devices, and peripherals. Install and update software applications. System & Network Administration Assist with user account creation, password resets, and permissions management. Support basic network troubleshooting (Wi-Fi issues, printer connectivity, VPN access). Monitor system performance and report irregularities to senior IT staff. IT Operations & Maintenance Maintain inventory of IT equipment and accessories. Set up and support conference room technology (projectors, video conferencing tools). Perform routine maintenance, updates, and patching for devices. Assist in onboarding/offboarding processes from an IT standpoint. Cybersecurity Support Ensure compliance with company security policies and best practices. Support antivirus, endpoint protection, and security update processes. Help identify and escalate potential security threats. Documentation & Reporting Maintain documentation for IT procedures, troubleshooting steps, and asset lists. Qualifications: 2 to 4 years of hands-on experience in IT support or a similar technical role. Bachelor's degree in Information Technology, Computer Science, or a related field. Any relevant IT certification (e.g., CompTIA A+, Network+, Microsoft, or equivalent). Proficiency in Windows operating systems, computer hardware troubleshooting, and basic networking. Experience with user account management, software installation, system maintenance, and resolving hardware/software issues; basic understanding of cybersecurity practices. Strong verbal and written communication skills in English. Must be authorized to work in the United States. Benefits: Dental Vision Medical 401(k) plan Paid Leave

Zachary Piper Solutions is seeking a Travel Network Technician in Reston, VA to support the configuration and deployment of LAN gear at government and contractor sites, supporting the establishment of connectivity to the Azure air-gapped cloud environments. Requirements: * 2 years of experience with TCP/IP protocol configuration and use (e.g., DNS, FTP, SSH, BGP). * 2 years of Experience deploying documented network architectures and troubleshooting connectivity issues * Hold active TS/SCI security clearance fully adjudicated by the designated agency. * Ability to travel and work remotely up to 50% of the time. Compensation: * $70,000 - $100,000 (Depending on experience) * Benefits including medical, dental, vision, 401k * Holidays and paid time off * This position requires travel to sites across the continental US. When not traveling, all work is to be performed in Reston, VA

Reports To: Executive Director / Operations Manager Status: Contract (Independent Contractor) Hours: As Needed (Approx. 10-20 hours per week or project-based) Compensation: Competitive hourly rate, commensurate with experience About Us: Houston Media Source (HMS) is a community-based, non-profit organization that empowers Houston-area residents by providing the resources, training, and platforms necessary to create, produce, and distribute original television programming. For over 30 years, HMS has promoted free expression and fostered creative collaborations by ensuring all community voices have access to media. We focus on airing original programming produced by the community, for the community. We are now seeking a dynamic and strategic Executive Director to help lead our efforts in expanding our services, driving growth, and fulfilling our mission. We are seeking a skilled and reliable Contract IT & Network Support Specialist to provide technical support, network maintenance, and systems management for our community-based media and operations center. This individual will ensure the integrity, efficiency, and security of our IT infrastructure while supporting staff, volunteers, and program partners in achieving our mission. Maintain and troubleshoot local area networks (LAN), Wi-Fi systems, routers, and switches. Ensure stable and secure internet connectivity across all departments and production areas. Monitor network performance and address outages or slowdowns promptly. Implement data backup, recovery, and cybersecurity measures. Install, configure, and maintain computers, printers, audio-visual equipment, and mobile devices. Support operating systems (Windows/Mac) and ensure regular software updates. Maintain inventory and oversee procurement of IT equipment and licenses. Provide remote and on-site troubleshooting for staff and contractors. Respond to help desk tickets or requests related to hardware, software, or connectivity. Offer user training on basic systems, cloud storage, and security best practices. Implement and maintain data security protocols, including password management and access control. Ensure compliance with nonprofit data privacy and grant reporting requirements. Coordinate secure disposal of outdated hardware or confidential data. Assist with technology upgrades, new software rollouts, and digital media initiatives. Support special events, livestreams, and community broadcast systems (as applicable). Provide input on long-term IT planning and infrastructure improvements. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 5+ years of experience in IT support, networking, or systems administration. Strong understanding of Windows Server, cloud services (Google Workspace, Microsoft 365), and media network configurations. Familiarity with media production or nonprofit environments is a plus. Excellent problem-solving, communication, and time-management skills. Must be able to work independently, prioritize tasks, and maintain confidentiality. Contract Details Contractor will provide services under an independent contractor agreement. Must carry liability insurance and provide W-9 documentation. Work may be performed remotely and/or on-site as needed. Schedule and hours are flexible and based on organizational demand.

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

At Cable One/Sparklight, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of these states (AL, AK, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, OR, OK, PA, SC, TN, TX, UT). In this role you will be responsible for proactive and reactive network monitoring of Cable One backbone entities and HFC (Hybrid Fiber Coaxial) Network. You will act as the first contact for the NOC by responding to calls and email from field personnel, associates, and commercial customers. You will utilize analytical and problem-solving skills to identify and escalate issues to networking specialists, product technology operations, and local system technical operations teams by performing fundamental network operations functions. What you will do to contribute to the company's success Monitor information on all network sites, analyze various network monitoring tools, and identify deterioration of components in the system. Act as first tier in alert response and incident/problem resolution for the Cable One network to identify customer and infrastructure impacting issues. Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner. Ensure proper escalation to technology operations teams and local system technicians. Coordinate communication and sends status email messages to all stakeholders and Cable One departments to inform of customer impacting issues. Maintain a detailed cause and resolutions log of customer and associate-related incidents. Ensure that the handover to next shift is up-to-date and communicated at the end of the shift. Confirm network events and issues are identified and properly escalated to the responsible management levels. Qualifications At least 3 months related experience or training. Experience in a Network Operations environment preferred. Must be flexible and able to work alternate shifts as required to support the 24/7 operation. Must be able to work under pressure. Cisco Certified Technician (CCT) preferred. A working knowledge of modems and basic networking preferred. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #CABO

We are a thriving Northshore IT Company seeking a dedicated and experienced Network Technician / Computer Support Specialist to join our team. Our company specializes in providing comprehensive IT solutions to customers on Boston's North Shore. . We pride ourselves on offering hands-on support for customer networks and delivering exceptional service. If you are skilled in Windows Servers, Network Infrastructure, Microsoft Exchange / Office 365, and workstation troubleshooting, and if you are excited about being part of a dynamic and collaborative environment, we encourage you to apply. Responsibilities: Provide hands-on technical support for customer networks, addressing a variety of issues related to Windows Servers, Network Infrastructure, Microsoft Exchange / Office 365, and workstations. Collaborate with team members to resolve complex technical challenges and deliver effective solutions. Travel to local customer sites in the Northshore of Boston region during business hours for on-site appointments, ensuring timely and efficient problem resolution. Conduct remote troubleshooting sessions, delivering remote support to clients as needed. Participate in maintaining and enhancing network security measures. Assist in configuring and maintaining Microsoft Exchange and Office 365 environments. Location: Our brand-new office is centrally located in Peabody, providing easy access to local amenities and major highways. The office environment is spacious and conducive to productivity and collaboration. Team and Culture: Join a close-knit and spectacular team that values hard work and camaraderie with a cooperative team spirit. Enjoy a dynamic and engaging work atmosphere where collaboration and knowledge sharing are key. Participate in quarterly company outings and events for team bonding and some great fun. Hours and Work Arrangements: Full-time position with a combination of in-office, remote, and on-site work. Availability during both standard business hours and after hours is required for timely support. Some physical tasks, including equipment carrying, are essential for this role. Compensation and Benefits: Negotiable salary based on experience. Bi-weekly pay structure. Holiday Pay, Vacation Pay, Sick Pay Employer paid Accident Insurance. Medical insurance with Employer contributions. Dental and other supplemental insurance packages available at employee cost. Simple IRA plans are available with Company Matching. Work in a supportive environment that values work-life balance. Qualifications: A minimum of 3 years of experience in Help Desk support is required. Strong background with Office 365 Administration is required. Must have a passion for IT security, Email Security, and Compliance. Interest in VOIP Phone systems, configuration, and design is a bonus. A willingness to travel to local client sites, up to 25% of the time. Strong interpersonal skills and the ability to communicate effectively with clients and team members. A professional cover letter must accompany all resumes. Equal Opportunity Employer: We are committed to diversity and equal opportunity. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Application Information: Job Type: Full-time Location: in Office, and Multiple locations for client visits Work Remote: Occasionally If you are passionate about technology, enjoy problem-solving, and thrive in a collaborative setting, we invite you to apply for this exciting opportunity to contribute to our growing IT team. Experience level: 5 years Schedule: 8-hour shift Ability to commute/relocate: Peabody, MA 01960: Reliably commute or planning to relocate before starting work (Required). Relocation is not paid by Sandra Network. Experience: Server Support: 2 years Help desk: 3 year (Preferred) Desktop Support: 3 years (Required) Network Infrastructure Experience: 2 years

Responsibilities and Qualifications RESPONSIBILITIES Support network engineering activities for both LANs and WLANs under the direction of a Network Engineer Applies knowledge of LAN/WLAN engineering and scientific principles, and computer technologies Support Survey and Design efforts for LAN and WLAN modernization efforts which may include various types of LAN/WLAN hardware (i.e. Aruba, Ruckus, Juniper, or Cisco) for capacity, redundancy, signal strength, and/or device placement Support cost analysis based on historical data provided by the government and create a Total-vs-partial estimate to compare OEM electronics and provide a recommendation to the government Configuration and installation of network routers, switches, wireless controllers, and access points Support the implementation of Campus Area Network and VLANs subnet IP addressing migrations Ensure Cybersecurity requirements are met for all installed components Support development of Implementation Plans and other documentation as required by the PWS Support development of a List of Materials for all hardware necessary to complete the installation REQUIRED QUALIFICATIONS Amount of Travel: 60 - 75% Secret Clearance required Passport Preferred Cisco CCNA, Ruckus Certification or Juniper JNCIA certification Required (JNCIA Preferred) IAT Level 2 Required o CCNA-Security o CySA+ o GICSP o GSEC o Security+ CE o CND o SSCP Bachelor of Science degree in electrical, computer, or electronics engineering (or closely related curriculum) 10 years' experience in LAN/WLAN network surveys, designs, configuration, and implementation with relevant technical training and/or certifications Minimum of 2 years technical training. Overview We are seeking LAN/WLAN Electronics Technician to support the DHA LAN/WLAN Modernization Program. This program provides direct support to the U.S. Army Information Systems Engineering Command Fort Detrick Engineering Directorate in their mission to support the DHA LAN/WLAN Modernization Program. Requirements include surveying, designing/engineering, procurement, installation, implementation, and project management services related to the expansion, modernization, or replacement of LAN/WLAN infrastructure at Military Treatment Facilities and associated outlying medical facilities / Geographically Separated Unit (GSU) locations. Work locations are in the Continental United States (CONUS) and Outside the Continental United States (OCONUS). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Office, Remote, Varies Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 60 - 75% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MA, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizen Secret Clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

Responsibilities & Qualifications RESPONSIBILITIES Support network engineering activities for both LANs and WLANs under the direction of a Network Engineer Applies knowledge of LAN/WLAN engineering and scientific principles, and computer technologies Support Survey and Design efforts for LAN and WLAN modernization efforts which may include various types of LAN/WLAN hardware (i.e. Aruba, Ruckus, Juniper, or Cisco) for capacity, redundancy, signal strength, and/or device placement Support cost analysis based on historical data provided by the government and create a Total-vs-partial estimate to compare OEM electronics and provide a recommendation to the government Configuration and installation of network routers, switches, wireless controllers, and access points Support the implementation of Campus Area Network and VLANs subnet IP addressing migrations Ensure Cybersecurity requirements are met for all installed components Support development of Implementation Plans and other documentation as required by the PWS Support development of a List of Materials for all hardware necessary to complete the installation REQUIRED QUALIFICATIONS Amount of Travel: 60 - 75% Secret Clearance required Passport Preferred Cisco CCNA, Ruckus Certification or Juniper JNCIA certification Required (JNCIA Preferred) IAT Level 2 Required o CCNA-Security o CySA+ o GICSP o GSEC o Security+ CE o CND o SSCP Bachelor of Science degree in electrical, computer, or electronics engineering (or closely related curriculum) 10 years' experience in LAN/WLAN network surveys, designs, configuration, and implementation with relevant technical training and/or certifications Minimum of 2 years technical training. Overview We are seeking LAN/WLAN Electronics Technician to support the DHA LAN/WLAN Modernization Program. This program provides direct support to the U.S. Army Information Systems Engineering Command Fort Detrick Engineering Directorate in their mission to support the DHA LAN/WLAN Modernization Program. Requirements include surveying, designing/engineering, procurement, installation, implementation, and project management services related to the expansion, modernization, or replacement of LAN/WLAN infrastructure at Military Treatment Facilities and associated outlying medical facilities / Geographically Separated Unit (GSU) locations. Work locations are in the Continental United States (CONUS) and Outside the Continental United States (OCONUS). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Office, Remote, Varies Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 60 - 75% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MA, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizen Secret Clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

This position is responsible for development, maintenance, and support of technology platforms, network infrastructure, and operational support. THIS IS NOT A REMOTE POSITION. Essential Duties and Responsibilities Responsible for the installation, maintenance, and usage of the company's local area network Maintain technology operating platforms including, but not limited to operating systems, security tools, server applications, servers, email systems, software, and hardware. Install, configure, operate, maintain, monitor, manage, and troubleshoot networks (e.g. routers, switches, cabling, etc.) Establish and implement network policies, procedures, and standards and ensure their conformance with information systems and company's objectives Perform server administration tasks, including user/group administration, security permissions, group policies, and print services Ensure security standards through routine/scheduled audits of backups, firewalls, and policies. Responsible for managing network performance and the maintenance of network security, ensuring security procedures are implemented and enforced. Configure and mange Internet Protocol (IP) address space and VLANs, issue IP addresses for new equipment/workstations and troubleshoot IP address issues. Recommend corrective action to restore systems during an outage Collaborate with Plant IT and IT team to assist in troubleshooting, identify root cause, and provide technical support when needed. Participate in IT Cybersecurity team with responsibilities as assigned. Remain current with evolving technological products and features and constantly changing business needs, internal standards, and industry best practice Ability to work effectively as a team member Ability to work with confidential files and/or materials. Strong oral and interpersonal communication skills Education, Training, and Certifications: Associates Degree Experience Minimum 3 year related experience Skills and Abilities Experience and knowledge with network infrastructure and Microsoft operating environments

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Position Summary Breezeline's Maintenance Technician is a fully functioning, higher level role that supports the growth of the system by assuring the integrity of the HFC and FTTH network, testing, and maintenance of all current HFC/ FTTH network and other equipment associated with plant facilities and distribution systems. The incumbent ensures the quality of the network delivering services provided to end users meets or exceeds established industry and company performance standards and is compliant with FCC requirements and protocol. He/she coordinates with all functional departments (corporate, market, or region, as applicable) regarding the optimization of overall business efforts. Accountabilities also encompass Core technician tasks which may include; complex; +/- Fiber to the Home (FTTH). Responsibilities * Predominantly performs preventative and demand maintenance required to restore the HFC/ FTTH network to Breezeline performance specifications as related to customer impacting network impairments and/or outages. * As business needs dictate, it may perform proactive maintenance required for the HFC/ FTTH network to operate within Breezeline performance specifications. * As business need and proficiency in role occurs, incumbent will apply knowledge and skills acquired through ongoing training in the areas of Automation, Network, and Fiber * Maintains and repairs equipment with the HFC/Fiber distribution system. Monitors WFX, Stratusync, iGlass throughout the day for information regarding changes to work schedule and/ or OneView tickets. * Prepares for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed. * Maintains company truck and other equipment per service requirements and safety guidelines. * Drives a company vehicle between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies. * Monitors Workforce Express System (WFX) throughout the day for information regarding changes to work schedule and for information about current installation. * Communicates with dispatch (via WFX, phone, etc.) for assistance, status on current install or new service requests. * Consults with supervisor and other technicians for advice and assistance as needed. * Demonstrates experience with the following: working with little supervision; managing ambiguity and autonomy; flexibility to work in an unstructured environment; dealing effectively with uncertainty and change * Interacts with customers (internal/external) in a professional, courteous manner including when responding to escalations and repeated customer concerns. * Ensures the quality of services provided to end users meets or exceeds established industry and company performance standards and is compliant with all national, state and local laws and regulations. * Participates in team meetings as scheduled. * Attends job-related training that may include initial training, refresher training, product and service updates. * Works on regularly scheduled days as well as unscheduled days and beyond regular work hours (including on-call rotation) due to customer or operational demands. * Uses small hand tools, power tools, and test equipment. * Works with alarms, low voltage electricity, and color-coded wires. * Complies with all safety procedures and policies Qualifications Minimum * 18 years of age * Demonstrated proficiency in Core Technician skillsets * Basic Mathematical Skills * Ability to read design prints * Valid state driver's license and a good driving record * Certifications and licenses, as required by state and municipal laws * Successfully meet (and maintain) additional background check requirements for specialized projects/services * One year of work experience in a comparable field (e.g. related hands-on trade role) * Minimum of one year of direct customer service experience * PC and Windows software skills * Stable work history * Able to work required shifts and overtime (if necessary) * Spanish proficiency desirable in some locations * Travel as business needs dictate Preferred * High school degree or GED equivalent preferred; post-high school education a plus Physical Job Requirements * Ability to carry and use tools and equipment * Requisite ability to drive motor vehicle * Adequate ability to distinguish different colors of wire * Ability to frequently bend, stoop and crawl * Requisite ability to drive commercial vehicle (DOT physical required) * Ability to lift and carry 28ft extension ladder * Ability to lift an 88lb power supply from floor to 42" * Occasionally sit and climb ladders/stairs: performs fine motor and pinching movements, & pivots with feet and bends, twists and laterally flexes back & reaches at overhead shoulder, knee, and floor levels, stoops, squats, crouches, kneels and crawls and press foot pedals. * Frequently stands and walks & pushes/pulls with arms and grasps with hands & reaches at waist * Ability to climb ladders and/or utility poles and work in high places * Ability to work in small spaces (such as crawl space and attics) to tolerate typical residential and commercial controlled work environments as well as uncontrolled weather-related heat and cold for extended periods of time * Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations Benefits: * Competitive salary * Medical coverage (including prescription and vision plans) * Dental coverage * Life Insurance (1x salary at no cost to employee) * Long and short-term disability insurance (no cost to employee) * Voluntary employee, spousal, and child life insurance * Company recognized Holidays with additional Floating Holidays * Paid Time Off (PTO) programs * 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) * Participation in the Employee Bonus Plan * Participation in the Cogeco Stock Purchase Plan * Complimentary and discounted broadband services (for those in our service area) * Tuition Reimbursement * Headspace Membership * Opportunities for LinkedIn Learning subscriptions for select colleagues Location : Columbus, OH Company : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************

Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients. Role and Responsibilities: General Networking Possess a strong understanding of general networking concepts and the OSI model. Install, troubleshoot, and repair structured cabling, and review technical drawings. Configure and troubleshoot DHCP and DNS (server and gateway). Perform latency checks, packet captures, and review overall network health. Switching/Routing Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). Understand broadcast domains and implement VLANs. Install, configure, and troubleshoot switch stacking and power failover. Understand and troubleshoot network topologies. Firewalls Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco). Experience maintaining licensing and configuration backup plan. Wireless Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. Maintain licensing and backup configuration plans for wireless systems. Intermediate Experience Microsoft 365 administration, configuration, and troubleshooting Server administration, configuration, and troubleshooting Storage administration, configuration, and troubleshooting Network administration, configuration, and troubleshooting Benefits: DataPerk offers an excellent benefits package which includes: BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums) Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan Simple IRA Plan with a company match up to 3% contribution Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more Requirements A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: CompTIA Network+ Cisco Certified Network Associate (CCNA 200-301 Cisco Certified DevNet Associate Fortinet NSE 4-6 Possess two or more of the following certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Windows Server Administration Fundamentals CompTIA Server+ CompTIA Security+ Certified Ethical Hacker VMware Certified Professional (VCP) Red Hat Certified Engineer (RHCE) Cisco Certified Network Associate (CCNA) Associate in computer science or comparable experience Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.

This position is responsible for development, maintenance, and support of technology platforms, network infrastructure, and operational support. THIS IS NOT A REMOTE POSITION. Essential Duties and Responsibilities Responsible for the installation, maintenance, and usage of the company's local area network Maintain technology operating platforms including, but not limited to operating systems, security tools, server applications, servers, email systems, software, and hardware. Install, configure, operate, maintain, monitor, manage, and troubleshoot networks (e.g. routers, switches, cabling, etc.) Establish and implement network policies, procedures, and standards and ensure their conformance with information systems and company's objectives Perform server administration tasks, including user/group administration, security permissions, group policies, and print services Ensure security standards through routine/scheduled audits of backups, firewalls, and policies. Responsible for managing network performance and the maintenance of network security, ensuring security procedures are implemented and enforced. Configure and mange Internet Protocol (IP) address space and VLANs, issue IP addresses for new equipment/workstations and troubleshoot IP address issues. Recommend corrective action to restore systems during an outage Collaborate with Plant IT and IT team to assist in troubleshooting, identify root cause, and provide technical support when needed. Participate in IT Cybersecurity team with responsibilities as assigned. Remain current with evolving technological products and features and constantly changing business needs, internal standards, and industry best practice Ability to work effectively as a team member Ability to work with confidential files and/or materials. Strong oral and interpersonal communication skills Education, Training, and Certifications: Associates Degree Experience Minimum 3 year related experience Skills and Abilities Experience and knowledge with network infrastructure and Microsoft operating environments

Global Network Language Analyst Join ATLAS's Dynamic Team Atlas Advisors, LLC (ATLAS) is on a mission to support national security objectives and we're looking for highly qualified language analysts to join our team. If you are passionate about using your language skills to contribute to critical national defense efforts, we want to hear from you! About You You are passionate about national security and excel in language analysis, including translation, transcription, and analysis of complex information. You have excellent communication skills, work well independently and collaboratively, and maintain high standards of quality in your work. You are experienced in cryptologic operations and adept at processing voice and graphic language materials. Key Responsibilities You will provide support to National Security Objectives by scanning, translating, transcribing, and analyzing foreign language materials. You will draft reports and conduct quality reviews to ensure the highest standards of accuracy and clarity in your work. Key Qualifications Required: High school diploma, GED, or equivalent. TS/SCI security clearance. Documented ILR level 2 in audio and text translation to English within the last 2 years. Four (4) years of experience in Cryptologic Operations performing language processing. Two (2) years of experience translating, transcribing, and gisting. One (1) year of experience performing language processing in the computer network domain. No more than one (1) year of reporting experience. One (1) year of experience typing on an English keyboard. Desired: Even if you only match with a few of the desired capabilities listed below, we encourage you to apply! Associate or Bachelor's degree. ILR level 3 in audio and text translation within the last 2 years. Six (6) to twelve (12) or more years of experience in Cryptologic Operations performing language processing and working in the computer network domain. Language Requirements: Fluency in English and at least one of the following languages: Spanish Russian Hebrew Albanian Arabic (Egyptian, Gulf, Iraqi, Levantine, Sudanese, Yemeni) Azeri Baluch Bosniak Chechen Chinese (Mandarin and Wu) Dari Greek Hindi Kurdish (Bahdini, Sorani, Kurmanji) Macedonian Japanese Korean Pashto (Afghan, Pakistani, Farsi) Portuguese Punjabi (Western) Urdu Serbo-Croatian Somali Swahili Tajik Turkish Uzbek Compensation and Benefits Competitive salary commensurate with experience. 401(k) retirement plan. Full medical care benefits package. Training and professional development. Company-provided life insurance. Short-term & long-term disability. Paid time off. If you are eager to be a part of a team that plays a vital role in national security and want to make a meaningful impact, apply now!

Job Description At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection - values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do. We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what's right-not just what's easy-while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team. At RedHelm, we don't just build technology-we build trust, deliver impact, and lead with purpose. Job Title: NOC Technician (Tier 1) Location: Remote / Flexible Job Overview: RedHelm is seeking a Network Operations Center Technician (Tier 1) to join our Network Operations Center (NOC) team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining our managed services platforms. This role requires foundational expertise in Windows Server administration, networking technologies, and backup management, with a strong focus on proactive issue resolution and customer support. This position is entry-level with hourly pay starting at $17.00/hour and offers remote work flexibility while ensuring active collaboration with internal teams and clients as needed. Key Responsibilities: Utilize and monitor various support tools to proactively assist clients with outages and performance issues. Triage and remediate automated alerts from various systems, escalating issues to higher-tier support teams when required. Install software, patches, and updates on servers and workstations following change control standards. Perform basic troubleshooting of WAN/edge technologies, including direct internet circuits, MPLS, SD-WAN, firewalls, and routers. Administer and troubleshoot backup platforms, handling job maintenance, restores, and configurations. Communicate with internal teams and customers, keeping them informed of ticket progress and service updates. Ensure adherence to Ideal Integrations' operational standards and best practices. Qualifications: Must-Have Skills: 1-3 years of experience in a NOC or IT support role. Hands-on experience with RMM platforms, Windows Server, Office 365, and ticketing systems. Strong troubleshooting experience with LAN/WAN networking technologies. 1-3 years of experience with MS Windows workstations. Strong analytical and communication skills, with a customer service mindset. Ability to multi-task and adapt to a dynamic, fast-paced environment. Nice-To-Have Skills: Familiarity with backup solutions and disaster recovery processes. Knowledge of firewalls, network security, and cloud-based services. Experience working with Remote Monitoring and Management (RMM) tools. Working Hours: Flexible shifts based on business needs and incident response requirements. Remote work option available with periodic check-ins and collaboration sessions. Why Join RedHelm? Be part of a highly skilled NOC team working with cutting-edge technologies. Opportunities for career growth, training, and certification support. Work in a fast-paced, collaborative environment where integrity, excellence, accountability, and teamwork drive success. If you are a motivated IT professional looking to advance your career in network operations and service management, we encourage you to apply for this opportunity!

At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection - values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do. We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what's right-not just what's easy-while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team. At RedHelm, we don't just build technology-we build trust, deliver impact, and lead with purpose. Job Title: NOC Technician (Tier 1) Location: Remote / Flexible Job Overview: RedHelm is seeking a Network Operations Center Technician (Tier 1) to join our Network Operations Center (NOC) team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining our managed services platforms. This role requires foundational expertise in Windows Server administration, networking technologies, and backup management, with a strong focus on proactive issue resolution and customer support. This position is entry-level with hourly pay starting at $17.00/hour and offers remote work flexibility while ensuring active collaboration with internal teams and clients as needed. Key Responsibilities: Utilize and monitor various support tools to proactively assist clients with outages and performance issues. Triage and remediate automated alerts from various systems, escalating issues to higher-tier support teams when required. Install software, patches, and updates on servers and workstations following change control standards. Perform basic troubleshooting of WAN/edge technologies, including direct internet circuits, MPLS, SD-WAN, firewalls, and routers. Administer and troubleshoot backup platforms, handling job maintenance, restores, and configurations. Communicate with internal teams and customers, keeping them informed of ticket progress and service updates. Ensure adherence to Ideal Integrations' operational standards and best practices. Qualifications: Must-Have Skills: 1-3 years of experience in a NOC or IT support role. Hands-on experience with RMM platforms, Windows Server, Office 365, and ticketing systems. Strong troubleshooting experience with LAN/WAN networking technologies. 1-3 years of experience with MS Windows workstations. Strong analytical and communication skills, with a customer service mindset. Ability to multi-task and adapt to a dynamic, fast-paced environment. Nice-To-Have Skills: Familiarity with backup solutions and disaster recovery processes. Knowledge of firewalls, network security, and cloud-based services. Experience working with Remote Monitoring and Management (RMM) tools. Working Hours: Flexible shifts based on business needs and incident response requirements. Remote work option available with periodic check-ins and collaboration sessions. Why Join RedHelm? Be part of a highly skilled NOC team working with cutting-edge technologies. Opportunities for career growth, training, and certification support. Work in a fast-paced, collaborative environment where integrity, excellence, accountability, and teamwork drive success. If you are a motivated IT professional looking to advance your career in network operations and service management, we encourage you to apply for this opportunity!

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. This role is located in Columbus, OH and must be onsite at Safelite headquarters. A Brief Overview The Network Service Analyst supports Safelite/Belron's Global network infrastructure and is involved in the day-to-day operations (problem, change, incident, and service monitoring to ensure the highest quality of service and the smooth running of the network) as well as assisting with the BAU operation and roll-out of new installations. They understand the network solution and technology that is being managed by Global IT Network Services and engage with internal and external entities who will be providing the technical knowledge and support of the SD-WAN. The Network Service Analyst will assist in facilitating fault remediation bridges, driving customer-impacting incidents to resolution, and accurately communicate network status updates to internal customer-facing teams. This role interfaces primarily with service operations and business resources to identify network problems within the business and help support the TDA to identify a suitable technical solution. What you will do Utilize ServiceNow to diligently monitor the status of incidents and problems, ensuring timely and efficient management of tickets. Conduct daily stand-up meetings with third-party teams to review open incidents, problems, and changes, ensuring proper planning and execution. Coordinate engineers' schedules and appointments at various sites. Swiftly respond to and resolve network-related incidents reported by end-users or monitoring systems. Collaborate with our third-party network services supplier to identify root causes and implement effective solutions for incident resolution Play a pivotal role in supporting ongoing day-to-day network operations to guarantee continuous service availability and optimal performance. Analyze ticket data to identify problem sites and distinguish between normal and abnormal events. Collaborate with Service Managers and Technical Design Authorities (TDA) to ensure incidents are thoroughly investigated and understood in partnership with the third-party provider. Provide essential data for monthly Global Service Reviews to assess overall network performance and identify areas for improvement Implement proactive and reactive measures to maintain service continuity and enhance effectiveness Efficiently escalate network issues that require higher-level attention, ensuring management is promptly informed about any critical situations and their potential consequences Collaborate with the TDA and third-party providers to develop and maintain network-related documentation and information Take an active role in the deployment of new network installations, raising change requests in third-party systems, and collaborating with relevant teams to ensure successful implementation and integration of new network solutions Support the change management process during the planning stage, ensuring smooth transitions and minimizing disruptions Uphold policies, standards, procedures, and guidelines to maintain a secure and well-structured network environment Provide on-call support outside regular business hours when necessary to address urgent network issues and maintain high service availability Ensure all system-related changes adhere to the infrastructure Change Management process Effectively communicate network-related updates and changes to stakeholders in a clear and understandable manner What you will need Bachelor's Degree or equivalent experience required 1-3 years Relevant experience required Demonstrated commitment to customer satisfaction and a track record of delivering outstanding customer service, especially in high-pressure situations. A strong focus on continuous improvement, constantly seeking opportunities to optimize incident and problem management processes, leading to a reduction in future incidents and increased overall system reliability Experience in supporting and delivering services within a complex and geographically diverse organizational structure, showcasing adaptability and efficiency in varied environments Successful collaboration with third-party vendors, effectively utilizing their services to deliver a seamless and efficient service experience Enthusiasm for exploring data to understand how we can elevate service quality and enhance overall value Proficiency in coordinating and working with multiple support and resolver groups across a wide range of technologies, demonstrating strong communication and collaboration skills Experience in managing queues, with a focus on aged and high priority incidents, driving our third party to deliver fast resolution times What you will get Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Tuition reimbursement per year. View all our health, wealth and life offerings at ************************* Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-LS1 #LI-ONSITE

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a L1 Network Technician (Field Services) to join our team in Columbus, Ohio. Job Description: We are seeking a reliable and motivated L1 Network Technician to join our Field Services team. This entry-level role is ideal for candidates with hands-on experience in physical network installations and basic network troubleshooting. The position focuses on rack and stack, patch cabling, and supporting network device deployments in various environments. Key Responsibilities: · Perform rack and stack of network devices, servers, and related equipment · Patch cabling: install, terminate, and test Ethernet cables (copper; fiber experience a plus) · Follow cabling best practices for patch panels and cable management · Assist with cable management to maintain organized infrastructure · Use basic console commands (ping, assign IP address, copy/paste configuration) for device setup and troubleshooting · Support device connectivity and resolve basic network issues (e.g., verifying link lights, checking cable continuity) · Install and replace wireless access points (WAPs), including mounting, cabling, and basic configuration · Assist with LAN surveys: · Conduct visual inspections of network rooms, racks, and cabling layouts · Perform basic cable tracing and labeling as directed · Document findings with photos and simple reports · Identify obvious physical issues (e.g., disconnected cables, poor cable management) and report to senior staff · Document installations and updates to network diagrams as directed · Collaborate with senior engineers and client IT teams onsite and remotely · Escalate unresolved or complex issues to L2 engineers or third parties · Maintain a safe work environment and follow all safety protocols · Physical ability to lift/carry equipment, climb ladders, and work in confined spaces · Willingness to work at heights up to 12 feet (ladders) and up to 40 feet (scissor lifts) as needed · Work in various environments: data centers, office buildings, construction sites · Perform other related tasks as required · Must have reliable transportation, be able to drive up to 500 miles, be willing to fly longer distances, and be away from home 75%; must live near a major airport. Knowledge and Experience · Basic understanding of network device connectivity and cabling standards · Familiarity with console access and basic network commands (ping, IP assignment) · Experience with cable testing tools and equipment preferred · Experience installing and replacing wireless access points (WAPs) preferred · Low voltage cabling experience a plus, but not required · Exposure to LAN survey activities (visual inspections, cable tracing, documentation) a plus · Ability to read and follow network diagrams and instructions · Good problem-solving and communication skills · Ability to work independently and as part of a team · Customer-focused and proactive approach to tasks Qualifications · High school diploma or equivalent required; technical school or coursework in IT/networking a plus · 1-3 years of experience in network installation, cabling, or related field preferred · No certification required; willingness to learn and obtain certifications as needed · Existing OSHA-10, Scissor Lift, and Fall certifications a plus; willingness to obtain at company expense required About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **$30/ - $32/hr** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.