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Become A Senior Network Operations Technician

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Working As A Senior Network Operations Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $75,670

    Average Salary

What Does A Senior Network Operations Technician Do At Salesforce.Com, Inc.

* Conducting PCI remediation efforts
* Performing vulnerability assessments
* Managing user accounts for operational teams' interaction to systems
* Managing firewall requests, and making rule changes to security devices and systems
* Maintaining and monitoring security systems
* Reviewing security logs
* Creating and reviewing work plans for implementations and changes
* Developing supporting system and network security documentation for specifications, designs, and deployments
* Providing consulting services to internal and external customers
* Providing guidance to operational teams on systems and network security

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How To Become A Senior Network Operations Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Senior Network Operations Technician jobs

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Senior Network Operations Technician Typical Career Paths

Senior Network Operations Technician Demographics

Gender

  • Male

    85.2%
  • Female

    14.2%
  • Unknown

    0.6%

Ethnicity

  • White

    82.1%
  • Asian

    7.0%
  • Hispanic or Latino

    6.4%
  • Unknown

    3.6%
  • Black or African American

    0.8%
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Languages Spoken

  • Carrier

    50.0%
  • Spanish

    50.0%

Senior Network Operations Technician

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Senior Network Operations Technician Education

Senior Network Operations Technician

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Top Skills for A Senior Network Operations Technician

DS3TroubleshootNetworkOperationsATMFrameRelayTcp/IpTechnicalSupportTroubleTicketsNOCFiberInternetDS1T1VideoDS0NortelUnixVoipWindowsDSL

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Top Senior Network Operations Technician Skills

  1. DS3
  2. Troubleshoot
  3. Network Operations
You can check out examples of real life uses of top skills on resumes here:
  • Isolate DS1 and DS3 troubles and work with operations technicians and customers to resolve outages.
  • Document all troubleshooting and provisioning in company national database.
  • Hired and trained experienced professionals to operate network operations centers to Exodus's standard operations procedures and policies.
  • Identified, analyzed ATM physical layer trouble for customer access facilities.
  • Performed fault testing of DS3, point to point DS1, DS0 and Frame Relay reported troubles.

Top Senior Network Operations Technician Employers

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