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Become A Senior Network Support Engineer

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Working As A Senior Network Support Engineer

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $90,000

    Average Salary

What Does A Senior Network Support Engineer Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Senior Network Support Engineer

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Help others decide if this is a good career for them

Average Length of Employment
Network Engineer 3.1 years
Network Consultant 2.4 years
Top Careers Before Senior Network Support Engineer
Engineer 4.6%
Technician 2.5%
Top Careers After Senior Network Support Engineer
Engineer 3.1%

Do you work as a Senior Network Support Engineer?

Average Yearly Salary
$90,000
Show Salaries
$64,000
Min 10%
$90,000
Median 50%
$90,000
Median 50%
$90,000
Median 50%
$90,000
Median 50%
$90,000
Median 50%
$90,000
Median 50%
$90,000
Median 50%
$125,000
Max 90%
Best Paying Company
Sentinel Technologies
Highest Paying City
Redwood City, CA
Highest Paying State
Maryland
Avg Experience Level
3.3 years
How much does a Senior Network Support Engineer make at top companies?
The national average salary for a Senior Network Support Engineer in the United States is $90,179 per year or $43 per hour. Those in the bottom 10 percent make under $64,000 a year, and the top 10 percent make over $125,000.

Real Senior Network Support Engineer Salaries

Job Title Company Location Start Date Salary
Senior Network Support Engineer Contextream, Inc. Mountain View, CA Feb 17, 2014 $163,500 -
$178,000
Senior Network Support Engineer Contextream, Inc. Mountain View, CA Sep 30, 2014 $163,500 -
$178,000
Senior Network Support Engineer Contextream, Inc. Mountain View, CA Feb 10, 2014 $161,000 -
$178,000
Senior Network Support Engineer Utstarcom, Inc. Fremont, CA May 16, 2011 $160,000
Senior Network Support Engineer(Director, System EN Utstarcom, Inc. Fremont, CA May 16, 2011 $160,000
Senior Network Support Engineer Contextream, Inc. Palo Alto, CA Feb 01, 2014 $155,000 -
$178,000
SR. Network Support Engineer Inovant, LLC Ashburn, VA May 14, 2015 $112,362 -
$115,566
SR. Network Support Engineer A10 Networks, Inc. (Formerly Raksha Networks, Inc.) San Jose, CA Jun 23, 2016 $106,000
Senior Network Solutions Support Engineer Lenovo Santa Clara, CA Aug 08, 2016 $100,880
Senior Network Solutions Support Engineer Lenovo (United States) Inc. Santa Clara, CA Nov 13, 2015 $100,200 -
$115,200
Network Support Engineer Senior CSM Software USA, LLC Detroit, MI Jan 19, 2015 $100,000
SR. Network Support Engineer Inovant, LLC Ashburn, VA Apr 10, 2015 $95,472 -
$119,033
SR. Network Support Engineer MacRotech (USA), Inc. Redwood City, CA Mar 25, 2016 $94,744
SR. Network Support Engineer Inovant, LLC Ashburn, VA Apr 09, 2012 $92,350 -
$116,450

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Top Skills for A Senior Network Support Engineer

  1. Firewall Security
  2. Routers
  3. LAN
You can check out examples of real life uses of top skills on resumes here:
  • Configured Cisco 7204 routers which were also connected to Cisco ASA security appliances providing perimeter based firewall security.
  • Analyze and design new servers and storage systems while optimizing LAN using performance reports and monitoring applications in 24/7 environment.
  • Specialized in server load balancing, LAN implementations, remote application delivery solutions, and SSL certificate/VPN solutions.
  • Install ram and upgrade workstations from NT4 to Windows XP.
  • Configured and Supported Network Printers.

Rank:

Average Salary:

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Top 10 Best States for Senior Network Support Engineers

  1. Maryland
  2. Washington
  3. Texas
  4. Utah
  5. Alaska
  6. Virginia
  7. Georgia
  8. District of Columbia
  9. Colorado
  10. North Carolina
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  • (999 jobs)
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  • (1,000 jobs)

Senior Network Support Engineer Demographics

Gender

Male

82.1%

Female

11.6%

Unknown

6.3%
Ethnicity

White

52.1%

Hispanic or Latino

15.6%

Asian

15.5%

Black or African American

11.2%

Unknown

5.5%
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Foreign Languages Spoken

Carrier

30.0%

Cheyenne

20.0%

Spanish

20.0%

Cherokee

10.0%

Gujarati

10.0%

Hindi

10.0%
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Senior Network Support Engineer Education

Schools

University of Phoenix

12.2%

Boston University

9.8%

University of Texas at Austin

7.3%

San Jose State University

4.9%

University of New Hampshire

4.9%

Strayer University

4.9%

Broward College

4.9%

Rochester Institute of Technology

4.9%

University of North Texas

4.9%

University of Massachusetts - Lowell

4.9%

Dallas Baptist University

4.9%

Siena College

4.9%

Northeastern University

4.9%

American InterContinental University

4.9%

George Mason University

4.9%

Saint Louis Community College

2.4%

ITT Technical Institute - Indianapolis

2.4%

University of the Pacific

2.4%

Washington State University

2.4%

King's College

2.4%
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Majors

Electrical Engineering

16.4%

Computer Science

15.8%

Business

11.8%

Information Technology

9.9%

Computer Information Systems

8.6%

Computer Engineering

5.3%

Electrical Engineering Technology

3.9%

Computer Networking

3.9%

Project Management

3.9%

Management

2.6%

Management Information Systems

2.6%

Criminal Justice

2.6%

Chemical Engineering

2.0%

Information Systems

2.0%

Liberal Arts

2.0%

Political Science

1.3%

Engineering Technology

1.3%

Marketing

1.3%

Engineering

1.3%

Telecommunications Management

1.3%
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Degrees

Bachelors

42.9%

Other

17.4%

Masters

16.8%

Associate

13.0%

Certificate

4.3%

Diploma

3.8%

Doctorate

1.6%
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