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Senior network technician vs technician support tier

The differences between senior network technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior network technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $49,896 average annual salary of a senior network technician.

The top three skills for a senior network technician include switches, troubleshoot and routers. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Senior network technician vs technician support tier overview

Senior Network TechnicianTechnician Support Tier
Yearly salary$49,896$54,889
Hourly rate$23.99$26.39
Growth rate5%10%
Number of jobs39,288109,671
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 37%
Average age4342
Years of experience22

Senior network technician vs technician support tier salary

Senior network technicians and technician support tiers have different pay scales, as shown below.

Senior Network TechnicianTechnician Support Tier
Average salary$49,896$54,889
Salary rangeBetween $31,000 And $78,000Between $38,000 And $78,000
Highest paying CityRedmond, WABenicia, CA
Highest paying stateHawaiiNew York
Best paying companyMicrosoftScantron
Best paying industryTechnologyTechnology

Differences between senior network technician and technician support tier education

There are a few differences between a senior network technician and a technician support tier in terms of educational background:

Senior Network TechnicianTechnician Support Tier
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 37%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Senior network technician vs technician support tier demographics

Here are the differences between senior network technicians' and technician support tiers' demographics:

Senior Network TechnicianTechnician Support Tier
Average age4342
Gender ratioMale, 85.5% Female, 14.5%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between senior network technician and technician support tier duties and responsibilities

Senior network technician example responsibilities.

  • Manage 10 servers , 2 UNIX , 6 Win2k3 and 2 Win2k.
  • Set up and manage firewall and content base web filtering.
  • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
  • Connect and configure LAN and WLAN networks and perform security updates on network devices and routers.
  • Train customer s employees on network protocols such as TCP/IP EGIRP, BGP, SNA, OSPF.
  • Implement wide area network solution using VPN and MPLS technologies to interconnect remote offices.
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Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
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Senior network technician vs technician support tier skills

Common senior network technician skills
  • Switches, 9%
  • Troubleshoot, 8%
  • Routers, 5%
  • Network Hardware, 4%
  • Windows Server, 4%
  • Network Security, 3%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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