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Top 50 Senior Network Technician Skills

Below we've compiled a list of the most important skills for a Senior Network Technician. We ranked the top skills based on the percentage of Senior Network Technician resumes they appeared on. For example, 8.7% of Senior Network Technician resumes contained Windows XP as a skill. Let's find out what skills a Senior Network Technician actually needs in order to be successful in the workplace.

These are the most important skills for a Senior Network Technician:

1. Windows XP

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high Demand
Here's how Windows XP is used in Senior Network Technician jobs:
  • Performed an essential role in the implementation and migration process of the network from Windows XP to Windows 7.
  • Install and configure PC operating systems including, Windows XP, Windows 7, and Windows 8.1.
  • Presided over successful imaging of 6000+ computers from Windows XP to Windows Vista.
  • Migrated from NT 4 environment to Windows XP at the Tampa call center.
  • Installed and configured new Windows 2000 server and Windows XP desktops.
  • Maintained Windows XP Pro workstations and printers.
  • Provide network and desktop support to a user base of 350 in a Windows 2003 domain operating on Windows XP.
  • Created and maintain a standard company-wide Windows XP image using Altiris, Ghost and BartPE.
  • Maintain and configure Windows XP desktops, Servers [ ] Vista/Windows 7.

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2. Hardware Issues

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high Demand
Here's how Hardware Issues is used in Senior Network Technician jobs:
  • Provided user support for all hardware issues within the ARADS network.

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3. Routers

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high Demand
Here's how Routers is used in Senior Network Technician jobs:
  • Managed over 1,400 continuously operating routers, circuits and sites providing connectivity for critical government agencies.
  • Configured routers/switches to accept VoIP connection.
  • Complete install, setup and programming of all switches, routers and access points via laptop both on and off site.
  • Install of all new communication equipment in the Network Center, modems, DAP, routers, racks and cabling.
  • Configure and support Cisco 6000/3500 series switches, 2900/2800/2600 series routers as well as ASA 5505 security appliance.
  • Experience with routers, switches, and firewall/VPN Experience with OSPF, EIGRP, and VPN Troubleshooting.
  • Worked with LAN/WAN/WLAN engineers for the installation and configuration of Cisco routers, switches and access points.
  • Performed installation and maintenance of VoIP wireless, various routers, core and user switches.
  • Implemented change controls for upgrades to remote routers and switches.
  • Configure and troubleshoot problems with network routers and switches.
  • Performed changes on routers and switches to restore service.
  • Configure routers and switches for network operation.
  • Configured CISCO routers to admin down interfaces.
  • Worked closely with offsite technicians in troubleshooting routers, servers, switches, mainframe controllers and cabling problems.
  • Monitored, maintained performance, and troubleshot WAN of 650+ Nortel and Cisco Network Routers and Switches.
  • Operated advanced communication equipment such as Motorola FRADs, Cisco Routers and more.
  • Configure Redback routers and setup customers Permanent Virtual Circuits and IP Routing.
  • Configure ACLs in routers to block infected nodes on the network.
  • Configured many different types of routers and switches.
  • Experience on Cisco 12000 routers/switches, ONS 15454, Nortel 0C3-OC192, Fujitsu OC3-OC192

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4. Desktop

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high Demand
Here's how Desktop is used in Senior Network Technician jobs:
  • Developed unattended, standard desktop image for Microsoft Windows workstations utilizing Microsoft SMS packages.
  • Conducted continuous failure analysis in pilot and launched on different desktop platforms.
  • Perform troubleshooting to diagnose IT problems on desktop equipment, Installs and supports Windows 2000, 2003 & 2008 servers.
  • Recommended equipment upgrades to desktops, LAN, PBX, and wireless networks, many of which were implemented.
  • Train clients on Panasonic, desktop faxing, network PC scanning utility, and communication utilities.
  • Installed and maintained router, switch and desktops supporting approximately 12,000 employees at 4 campus locations.
  • Supported users at a desktop level, troubleshot Operating system and third party software problems.
  • Implemented the Windows NT based domain with over 1,300 desktops servicing approximately 3,000 employees.
  • Provided client-end system configurations, maintenance, and diagnostics, for laptops and desktops.
  • Install and update desktops, laptops, peripherals, networks, and related software.
  • Supported Windows operating systems (XP and Win 7) on desktops and laptops.
  • Performed daily moves, adds and changes for voice and data desktop devices.
  • Set up, tested and configured networks, desktops, laptops and printers.
  • Acted as desktop support technician for approx 500 users.
  • Keep Computer names up to date on individual desktops
  • Provide technical desktop support for PC issues.
  • Provide technical support by phone, email and in person for desktops and laptops users both on and offsite.
  • Created and implemented troubleshooting steps for the Helpdesk caseworkers for troubleshooting desktop, and printer/copier problems.
  • Provided support for Nortel phone systems for both the physical desktop units as well as at the telephone switch.
  • Supported 24 Office utilizing Novell Remote Software, Windows Remote Desktop remote control software.

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5. Remote Sites

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Here's how Remote Sites is used in Senior Network Technician jobs:
  • Install, turn-up and maintain all analog, digital, and optical devices, at all hub sites and remote sites.
  • Traveled to remote sites for installation, training and acceptance of communication systems, equipment and Video conference rooms
  • Perform Service Acceptance, Maintenance Repair, and Corrective Maintenance on circuits to remote sites.
  • Provided Tier III support to all employees within GDIT s corporate and remote sites.
  • Installed and deactivated local and in some cases remote sites.
  • Reset Opt-E-Man for remote sites.
  • Provided 24 hour secure data communications support to the National Military Joint Intelligence Center (NMJIC) and remote sites.

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6. Technical Support

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high Demand
Here's how Technical Support is used in Senior Network Technician jobs:
  • Provided technical support to customers on operational or maintenance aspects of the system equipment.
  • Provide informal training and technical support to Operations Technicians.
  • Provided technical support for the manufacturing area.
  • Started at head Technical Support representative.
  • Install and configures network hardware and software, provides network troubleshooting and support, provides technical support and training to end-users.
  • Supervised and trained 5 Network Technicians and provided 24 hour technical support and dispatch for POP sites.
  • Focus: Tier 3 technical support and troubleshooting of web caching services and NetCache hardware devices.
  • Trained club management, and provided technical support on all aspects of system software and hardware.
  • Provided technical support to the Hotel systems and worked on Kiosk and MICRO'S daily.
  • Partnered with In-House Client Services group to provide continual technical support to Clients after conversion.
  • Provide in-depth technical support for all corporate servers, network components, and infrastructure.
  • Provide training to Jr technicians on technical support best practices and testing procedures.
  • Provided ticket based 2nd level technical support for mid-level customer effecting issues.
  • Provided 24/7 on call technical support to various clients with telecommunication issues.
  • Interfaced, coordinated and provided technical support and training to end-users.
  • Provided field, phone, and on-line technical support.
  • Provide 2nd level technical support for the TSC.
  • Provide technical support for network maintenance.
  • Provide users with network technical support.
  • Maintained un-interruptible power supplies and tape backup units for all file servers and provided technical support for hundreds of users

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1 Technical Support Jobs

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7. Troubleshoot

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Here's how Troubleshoot is used in Senior Network Technician jobs:
  • Supported Network Operation daily operations by maintaining and troubleshooting network problems, providing the appropriate solutions in a timely matter.
  • Performed outage maintenance, troubleshooting and restoration services using tiered support strategy.
  • Prepared email documentation for troubleshooting and escalation procedures.
  • Interfaced with telephone companies while troubleshooting communications outages.
  • Provided network troubleshooting and technical support as required.
  • Analyze and troubleshoot network communication failures.
  • Network Systems Technician performing maintenance, testing, troubleshooting, and service provisioning for Sub-Sea and Terrestrial Fiber Optics System.
  • Utilized KGRB database to retrieve and print circuit-diagrams used to assist in testing and troubleshooting circuitry affected by various outages.
  • Installed and performed maintenance and troubleshooting of CAT 5, 6, Fiber data networks.
  • Performed complete and thorough end to end troubleshooting for all internal and external customers.
  • Install, terminate, test and troubleshoot in-house station cable; coordinate cabling projects.
  • Install, Support and Troubleshoot voice, video, and data communications networks.
  • Acted as tier 3 support for troubleshooting and technical consultations for the Marines.
  • Support multiple real time data feeds and troubleshoot issues as they arise.
  • Performed troubleshooting on network hardware failures to resolve issues.
  • Maintained, troubleshoot, and configured, 2K, 5K, 6K, 7K, and 9K Cisco Switches.
  • Utilized teletype orderwire to communicate scores of messages to and from satellite-controllers to convey troubleshooting strategies and restore hi-priority circuits.
  • Provided troubleshooting and problem resolution for the production and development environments on xyplex terminal servers and bay network terminal.
  • Conducted troubleshooting/repairing of in-station problems throughout the network through utilization of the latest equipment in the telecom industry.
  • Led the handling of day-to-day helpdesk monitoring and troubleshooting with a 92% single contact resolution.

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3 Troubleshoot Jobs

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8. LAN

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high Demand
Here's how LAN is used in Senior Network Technician jobs:
  • Delivered instruction on installation, modification, testing and acceptance of communications equipment and plans for all units.
  • Develop and deploy daily system/network maintenance plans and protocols, ensuring 24/7 connectivity, stability and reliability.
  • Provided reliable communications in direct support of hundreds of counter-terrorism surveillance missions and medical evacuation missions.
  • Devised and implemented backup and disaster recovery plans.
  • Planned and implemented telephone and data connectivity to include moves, adds, changes, and troubleshot digital and analog telephones.
  • Installed and configured software both off the shelf and proprietary, incorporated into client's network to fit their business plan.
  • Developed engineering plans to integrate the strategic and tactical networks utilized in support of Operation Iraqi Freedom (OIF).
  • Planned, coordinated and executed 72 missions, contingency and training on the Regional Hub Node (RHN).
  • Influenced corporate decision to incorporate network surveillance service level agreements (SLA) for company growth.
  • Planned and installed over 12 Tactical systems throughout a vast austere environment in OIF I & II
  • Planned and coordinated network node and tactical satellite support through the regional hub node.
  • Created a back-up plan to increase data availability in case of hardware failure.
  • Performed all outside/inside network plant duties to FCC proof of performance standards.
  • Provided 2nd tier LAN/WAN support.
  • Created disaster recovery plans for the datacenter and network departments and took part in many disaster recovery hot site tests.
  • Consulted with network architects to recommend, configure and install Windows servers, Raid drives, and low balancers.
  • Managed Netcool event tickets with customer network vendors contracted to customer and provided updates or action plans.
  • Assist with planning new equipment, power, and network scheme for multi-million dollar building move.
  • Oversee the acquisition, implementation, and maintenance of the cisco WAN/LAN environment.
  • Received training on network tools, such as packet sniffers, HP Openview and LANDesk to assist in optimizing network performance.

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2 LAN Jobs

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9. Fiber Optic

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high Demand
Here's how Fiber Optic is used in Senior Network Technician jobs:
  • Perform fiber optic splice activity pertaining to network optimization or new customer turn-up.
  • Job duties included installation and repair of circuits, fiber optic testing and turn up of OC-3 to OC192 circuits.
  • Worked with various cables to include CAT5/5e, CAT3, Coaxial and TV cables, fiber optic indoor/outdoor.
  • Identify, pull, terminate and label Cat 6, Coax and fiber optic cables.
  • Lead network system troubleshooting team for cable, fiber optic and network circuit problems.
  • Install or repair network cables, including fiber optic cables.
  • Install, terminate, and test fiber optic cabling.
  • Installed multiple CAT 6 and fiber optic networks
  • Plan, design, install, test, and document multimode fiber optic path and connections detail of electro-optical equipment.

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10. Network Printers

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high Demand
Here's how Network Printers is used in Senior Network Technician jobs:
  • Design and implemented network infrastructure and configured the entire network Infrastructure devices including Network Printers and Register.
  • Project Manager for Network Printers throughout the company.
  • Configure shared printers, network printers and scanners.

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11. Laser Printers

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high Demand

12. Active Directory

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high Demand
Here's how Active Directory is used in Senior Network Technician jobs:
  • Researched and prepared training material for the installation and configuration for Active Directory.
  • Administer multiple Active Directory Forests Using Microsoft Management console tools.
  • Experience in Microsoft active directory and group policy environment.
  • Managed a team of networking experts to migrate over 15 NT domains for the 2003 Active Directory Project.
  • Provided remote access support to users using VPN with CAC PKI certificate based authentication and Active Directory.
  • Worked extensively with Solar Winds, TACACS+ and Active Directory to streamline network administration.
  • Administered and maintained users accounts in Active Directory and Microsoft Exchange Server 2010.
  • Experience with Active Directory, Microsoft Exchange, and multiple VPN applications.
  • Create, move and add accounts in Active Directory and NetIQ.
  • Use Active Directory to create and manager user accounts and permissions.
  • Configured Active Directory, setup Users, Groups, Organizational Unit.
  • Maintained classroom active directory and permissions to resources for 6 labs.
  • Create user accounts as needed in Active Directory.
  • Create accounts in Active Directory and Net IQ.
  • Administered Windows 2003 Active Directory.
  • Supervised a staff of 4 technicians Microsoft Active Directory administration.
  • Deploy and manage Juniper equipment at remote locations Plan and implement Active Directory server migrations to Windows Server 2012 R2.
  • Managed objects in a Microsoft Active Directory domain, including Group Policy objects, login scripts, and print services.
  • Project: Administrating NT based Networks Client: Compusoft Upgrading Windows NT Domain to Windows 2000 Active Directory Domain.
  • Performed a migration from Novell 4.0 to Active Directory 2003 Responsibilities: Lead the server build team.

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1 Active Directory Jobs

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13. Computer Hardware

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high Demand
Here's how Computer Hardware is used in Senior Network Technician jobs:
  • Support foreign manufacturing CNC computer hardware.
  • Installed, configured, and upgraded computer hardware and software.

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14. Setup

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high Demand
Here's how Setup is used in Senior Network Technician jobs:
  • Diagnose and setup devices for repair/replacement.
  • Fixed client computer issues including minor setup and configuration errors, network connection problems, registry issues, and virus removal.
  • Maintained current contracts and non-par reimbursement setup, updating fee schedules and other reimbursement parameters as directed by specific states.
  • Installed setup and configured advanced host monitoring to monitor networks and send alerts when access point devices go down.
  • Served as project coordinator and software specialist on the majority of projects that required new department setup.
  • Performed hardware and software setup, maintenance and support for various Windows and Apple systems.
  • Project Lead for the setup, deployment and configuration of Government Mandated PIV Card systems.
  • Used Global Positioning System (GPS) for the setup of installs.
  • Research, setup and maintain HIM - MRS Cancer Registry NT Server.
  • Involved in the setup and troubleshooting of Windows 95/98/ME/XP.
  • Group policy setup and support.
  • Managed multiple projects to include, new office setups and relocations, hardware replacements, software installs, and server migrations.
  • Performed the setup of all workstations and printers to the network Standard Performed Software updates/upgrades.
  • Managed Dropbox account setup and file setup.

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15. Tcp/Ip

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average Demand
Here's how Tcp/Ip is used in Senior Network Technician jobs:
  • Attended Microsoft courses on Windows NT 3.51, Exchange, TCP/IP, SQL Server and Systems Management Server.
  • Train customer s employees on network protocols such as TCP/IP EGIRP, BGP, SNA, OSPF.

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16. Internet

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Here's how Internet is used in Senior Network Technician jobs:
  • Maintained residential Internet connections which are in various communities within the reservation.
  • Monitored internet usage and inbound traffic using FortiGate Analyzer.
  • Performed Satellite system install for internet web connection.
  • Provided, troubleshooting for wireless and dial up internet connections for both, residential and business users.
  • Configured new security systems to provide remote users with access to the network through the Internet.
  • Installed and maintained Internet Service Providers equipment, added and removed nodes on live SONET rings.
  • Set up MS exchange, POP3, and internet based e-mail systems, and Outlook.
  • Administered MS IIS Web Server and implemented MS Exchange structure for corporate and Internet e-mail.
  • Educate customers' through wired and wireless internet connections.
  • Investigated spam and other Internet abuse.
  • SIP, Long Distance, Internet, Private Line, SS7, DialTone to include porting, CNAM, E911.
  • Field Network Technician responsible for installing, troubleshooting and configuring telecommunications and network infrastructure equipment for large internet service provider.
  • Maintained Internet and intra-base data communications systems.
  • Worked with ISP 2 T1 line and configured as a load balance and failover internet connection.
  • Key Results: Perform second level Internet, Intranet, and email problem support.
  • Worked with various ISPs to turn up Internet at remote locations around the US.
  • Provided advanced network support and troubleshooting for 60+ clients and internet service providers across the country including hospitalities and business services.
  • Participated in the NTONC 2nd generation internet project Quality examiner for my department, lectured at Pac Bell S.A.F.E.

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17. Windows Network Technicians

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average Demand

18. VPN

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Here's how VPN is used in Senior Network Technician jobs:
  • Assisted in MPLS migrations, implemented a backup for the existing WAN connection using site-to-site IP sec VPN tunnels.
  • Deploy and support 900+ VPN connected stores in support of VIOC POS system.
  • Configure VPN tunnel for remote monitoring and control of wireless network.
  • Create, reassign and modify RSA token for VPN access.
  • Provided Tier II support for DNS, BGP, DIA, and VPN issues.
  • Installed and maintained IDS, DHCP, anti-virus, and VPN's.
  • Configured Multiprotocol Label Switching (MPLS) VPN with Routing Information Protocol (RIP) on the customer's Site.
  • Performed VPN troubleshooting and configuration changes related to customers' reachability statements, firewall settings, and NAT policies.
  • Supported Cisco SSL VPN solution (including mobile aircard access for 80 laptops).
  • Managed Nortel VPN switch Administration - managed user profiles and connections.
  • Managed VPN turn ups using IPSec tunneling.
  • Worked with Sonicwall firewalls setup site to site vpn's, failover wan links and distributed security features.

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1 VPN Jobs

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19. Voip

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average Demand
Here's how Voip is used in Senior Network Technician jobs:
  • Manage internal Cisco VoIP solution and network infrastructure.
  • Perform the installation, testing and repair of standard cable modem, commercial video, RF wireless, and VOIP solutions.
  • Designed and supported VoIP systems for enterprise clients that improved productivity by 20% and customer satisfaction by 60%.
  • Assisted in implementing VLAN architecture for Voice over IP (VOIP) Installation.
  • Configured and maintained countless VoIP devices for clients over a long distance basis.
  • Configure desktop computers VoIP phones, switches and routers per customer specs.
  • Communicated with, Level 3 to convert user to digital VoIP.
  • Supported virtual & physical servers & a 3CX VoIP PBX system.
  • Set up VoIP hardware and configured switch settings for activation.
  • Configure Cisco VOIP phones though Call Manager.
  • Completed VoIP courses and seminars.
  • Processed fiber voice, voip, data and video orders.
  • Maintained converged LAN and VoIP system with Avaya and Cisco.
  • Manage Cisco and Polycom Telecom equipment and communications mediums over VOIP services.
  • Designed, integrated and supported the full scale conversions of two Nortel DMS switches to MetaSwitch softswitch VOIP platforms.
  • Set up Cisco VOIP telephone and voicemail and Avaya telephone with Audix or Modular Messaging voicemail.

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20. Infrastructure

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Here's how Infrastructure is used in Senior Network Technician jobs:
  • Provide consistent high quality technical support for Visa Inc. applications and infrastructure in the Latin America/Caribbean regions.
  • Build and support large-scale wired and wireless satellite network infrastructures across multiple remote locations.
  • Monitor and troubleshoot all campus Cisco network devices within the university infrastructure.
  • Performed replacement of voice and data network cabling or infrastructure components.
  • Implemented various components of planned infrastructure installation in coordination with customers.
  • Executed infrastructure trouble repair and installation.
  • Manage student usage of UGA network and troubleshoot problems with wired and wireless infrastructure for several thousand students and faculty.
  • Designed robust communication infrastructure, with redundancy built in to take care of link failures to their LAN/WAN networks.
  • Performed numerous Project work to include new building installations, network vendor equipment changes, upgrades, infrastructure changes.
  • Designed and implemented a SAN and NAS storage and backup infrastructure for a segregated HEPA-compliant application.
  • Network and Systems Administration Decided on the hardware, software and communication infrastructure.
  • Provide level II 24x7x4 network support for the Abbott global data network infrastructure.
  • Implemented, maintained, upgraded, and monitored the LAN/Wan infrastructure for DIA.
  • Implemented and maintained LAN/WAN infrastructure.
  • Support WAN and LAN infrastructure.
  • Engineer, MCCS Designed, implemented and managed the USMC MCCS Enterprise IT network infrastructure comprising over 2,000 devices globally.
  • Design the IT infrastructure for the showroom, Knockout Renovations, which is currently being built.
  • Assisted Base Infrastructure with network outages ranging from port security to TACLANE mis-configurations.
  • Involved with planning deployment and conversion from Novell to Windows 2000 infrastructure.
  • Created and maintained documentation of the network infrastructure MS Visio.

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5 Infrastructure Jobs

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21. Ethernet

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Here's how Ethernet is used in Senior Network Technician jobs:
  • Performed cabling/switch upgrade to Gigabit Ethernet.
  • Worked within trouble management and network analysis monitoring both the Ethernet LAN/WAN and the SNA network using HP OpenView and NetLabs.
  • State of Wisconsin, Department of Revenue Madison, WI Administrator of a Windows-based Ethernet network.
  • Configured the aforementioned devices and tested large Ethernet and frame relay circuits.
  • Provided support for maintaining and monitoring of Ethernet and token-ring networks.
  • Maintained and supported servers running in an Ethernet Apple Talk Network.
  • Tested and configured serial and Ethernet ports and ISDN connectivity.
  • Place Ethernet orders for cell sites for LTE Network.
  • Network Tech on LAN/Token ring, Ethernet network.
  • Supported Thin Ethernet co-axial networks.
  • Lead support on the Sprint Ethernet Backhaul 2.5 project.

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22. Novell

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Here's how Novell is used in Senior Network Technician jobs:
  • Performed maintenance and administration on company Novell server and Windows servers.
  • Provided support, design and implementation of Novell, OS/2, Windows NT and UNIX servers in a Network Environment.
  • Supported over 500 Merrill Lynch Trust Company end users running in a mixed Novell 4.12 and Windows NT environment.
  • Managed a global network of 28 Remote Networks running Microsoft Windows Server, Linux, and Novell NetWare.
  • Set up and configured NT servers, Novell 4.11/4.2 servers for on-site and remote facilities.
  • Provided level three Help Desk support in a Novell and Windows 95 environment.
  • Connect and troubleshoot PC workstations to AS/400, Novell and NT networks.
  • Migrated email environment from Novell GroupWise to Microsoft Exchange.
  • Managed troubleshooting for user side computer and Novell problems.
  • Managed 250+ user Novell and Banyan WAN.
  • Cat 5/Cat 6 Cabling Administered and setup Windows 2000 and 2003 server and Novell Server 4/5/6.
  • Monitor network using IBM Netview and Novell Network Management System.
  • Worked with Windows 3.1, 95, 98, 98SE, ME, 2000 and XP on a Novell 6 network.
  • Performed end user security setup on the Network, Novell, Bisys, Service Bureau and Fedline Application.
  • Performed Novell and NT system administration tasks for a multi-server, multi-user wide area network.

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23. Trouble Tickets

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Here's how Trouble Tickets is used in Senior Network Technician jobs:
  • Managed trouble tickets using KBOX Management
  • Receive calls, troubleshoot and triage trouble tickets, change and reset passwords, and provide software application assistance and installation.
  • Assisted DISA and commercial entities in correcting any circuit outages or degradation of service and tracked associated trouble tickets.
  • Brief Government supervisors on the status of outstanding trouble tickets and the average close/success rate of Customer support desk.
  • Train 24 Help desk personnel on troubleshooting basic issues and procedures for providing detailed information in trouble tickets.
  • Prioritize Help Desk Tickets to ensure that all trouble tickets were completed in order of importance.
  • Perform trouble tickets site log maintenance and data collection needed for effective problem resolution statistics.
  • Completed installs and trouble tickets through a GCAS ticket system with call resolution process.
  • Respond to trouble tickets and work orders through Remedy based trouble ticket system.
  • Answer calls and work trouble tickets from customers with varying configurations.
  • Open trouble tickets, and escalate as necessary for all issues.
  • Remedy to create/update trouble tickets or work orders for sites.
  • Place customer trouble tickets in computer system via SalesForce.
  • Utilize ticketing systems for escalating and resolving trouble tickets.
  • Processed over 25 or more monthly trouble tickets.
  • Produced management reports on all open trouble tickets.

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24. Access Points

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Here's how Access Points is used in Senior Network Technician jobs:
  • Installed, Configured, Maintained and Troubleshoot Cisco, Bay, HP switches along with Cisco Routers and Cisco Access Points.
  • Upgraded firmware on wireless access points and enable WEP encryption on both the access points and the client machines.
  • Install, repair and troubleshoot various network components such as computers, switches, routers and access points.
  • Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers.
  • Climbed towers up to 300 feet to install, repair, or replace Wireless Network Access Points.
  • Install over 6500 cat5e drops at courthouse retrofit and 400 access points in ship yards.
  • Managed both autonomous and controller based access points using Cisco WLSE and WCS.

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25. T1

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Here's how T1 is used in Senior Network Technician jobs:
  • Assisted in the support of all network equipment (10 sites connected via Fiber TLS mesh and fractal T1 circuits).
  • Provide extensive troubleshooting and service for collocation, dedicated T1, frame-relay, wireless, DSL, and ISDN customers.
  • Maintained 40+ Cable, DSL, and T1 WAN connections many of which were in rural Wisconsin.
  • Worked with AT&T on T1 installs, providing hardware and software install on site.
  • Test and troubleshoot T1, T3 and transmission facilities and configure equipment via craft ports.
  • Install and maintain T1 network in support for voice and data.
  • Supported multiple fortune 500 clients' multiplexed T1 environments.
  • Tested and resolved eBSC subsystem and t1circuit issues to ensure optimal network performance.
  • Analyzed individual MUXed T1 circuit errors and availability on Larscom Mega-T CSU/DSU

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26. Nortel

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Here's how Nortel is used in Senior Network Technician jobs:
  • Install and service Nortel equipment for customers including Daimler/Chrysler.
  • Performed site surveys and inspections to ensure of Nortel Networks and Customer standards.
  • Perform telephone moves, adds and changes in Nortel and Cisco CME environment.
  • Coordinated and prepared Nortel Software ONP upgrades.
  • Utilized contracted personnel, Pac Bell Deck engineers, Nortel engineers and material resources to complete jobs efficiently and under budget.

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27. DNS

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Here's how DNS is used in Senior Network Technician jobs:
  • Administer, configure, and support DHCP and DNS servers.
  • Set up DNS records for new and existing customers.
  • Corresponded with customers and account representatives on DNS issues.
  • Created Group Policies, Rules, and Permissions, DHCP, DNS, WINS.
  • Monitored DNS servers from Infoblox to ensure stability and security.
  • Help in maintaining all of the campus wide DNS, DHCP, and IP allocation.
  • Determine where to route calls to the appropriate fix agency (DNS, IDS, Application-specific Helpdesks, etc )

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1 DNS Jobs

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28. Network Operations

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average Demand
Here's how Network Operations is used in Senior Network Technician jobs:
  • Performed management staff functions that required network engineering expertise, quality assurance, configuration management and network operations.
  • Support network operations and resources by translating requirements into hardware software recommendations, i.e.
  • Participate in development of technical training and documentation for network operations and support staff.
  • Created and primary administrator for the Network Operations Center Procedures and Standards document.
  • Created and maintained VISIO network diagrams used by staff working in Network Engineering, Network Operations Center, and Software Integration/Test.
  • Network Operations Center (NOC) Responsibilities were to identify and correct any network management systems troubles, nationally and overseas.
  • Serve as the technical point-of-contact for resolution of network operations center issues including all network outages and security system software problems.
  • Worked with HSBC Engineering and Implementation teams to identify and resolve Communication and Network operations and support issues.
  • Performed tier-1 and tier-2 network support within a Network Operations Center.
  • Managed the activities on a shift of network operations technicians.
  • Served as the Network Operations Support Center Chief.

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2 Network Operations Jobs

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29. DS3

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average Demand
Here's how DS3 is used in Senior Network Technician jobs:
  • Maintain customer circuits (DS0, DS1, DS3, Frame Relay circuits) utilizing various systems.
  • Coordinate the installation and maintenance of T1's, DS3's and GigMan.
  • Performed DS0, DS1, DS3, DATA, VOIP and (BTS) Ethernet testing.
  • Install, turn-up, and test commercial/enterprise (OC-XX, DS3 DS1 DS0) work orders.
  • Performed extensive DS1, DS3, STS1, OC3c, and OC12c testing and troubleshooting.
  • Placed orders of Leased Facilities for backhaul and cell sites, including DS1, DS3, OC3 and OC12.
  • Managed and coordinated conversion from 56k and T1 circuits to Frame-Relay over MCI DS3 connected to Stratacomm backbone.
  • Performed troubleshooting on Ethernet and IP networks, DWDM, VoIP, DS3, DS1, DS0, OC3 through OC192.
  • Install and test IBXLink cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig).

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1 DS3 Jobs

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30. Unix

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low Demand
Here's how Unix is used in Senior Network Technician jobs:
  • Use various operating systems (UNIX, Windows) and software to support the network and help troubleshoot issues.
  • Utilized various UNIX platforms in the execution of daily duties and FoxPro database in direct support of customers.
  • Drive use of standard tools and push for process improvement with LDAP, Provisioning, and Unix groups.
  • Assisted an Intelligence system administrator with the seamless upgrade from Unix client systems to Windows based systems.
  • Configured remote stores in bridged and routed Unix based (HP-UX versions 9&10) environments.
  • Web hosting farm for company use, which consisted of two UNIX-based web servers.
  • Coordinated and installed fiber optic infrastructure to new Pentagon UNIX servers and storage systems.
  • Work with supporting SUN Micro System mainframe running UNIX.
  • Navigate daily in Cisco IOS and UNIX systems.
  • Manage 10 servers, 2 UNIX, 6 Win2k3 and 2 Win2k.
  • Performed initial trouble determination using UNIX RISC boxes to perform tests including ping and traceroute to customer devices.
  • Delivered enterprise-wide 3rd level support, including installation and maintenance of Netware, Windows, and UNIX servers.

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31. T-1

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low Demand
Here's how T-1 is used in Senior Network Technician jobs:
  • Performed loop back, noise, and error detection on T-1, and DS3 circuits.
  • Maintained WAN and point to point connectivity over T-1 and cable lines.
  • Coordinated with ATT/SBC for Managed ISP Support, Upgraded from 56k Frame Relay to Dual T-1 Lines with failover.
  • WAN network consists of DS-3, T-1, IPeFR, AT&T AVPN, and DSL VPN.

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32. PBX

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low Demand
Here's how PBX is used in Senior Network Technician jobs:
  • Configured all PBX & CPE equipment, engineered & designed PBX circuit layout infrastructures for PRI's and BRI's.
  • Implemented and maintained all PBX contracted service level agreements for local land line customers.
  • Installed network infrastructures, servers, routers, PBX switches and associated equipment.
  • Assisted in the recommendation to purchase and Implementation of a Nortel PBX solution from Sprint servicing over 3000 extensions.
  • Support AVAYA PBX and adjuncts providing maintenance and insuring "up" time of systems involving monitoring and troubleshooting of systems.
  • Replace existing Mitel PBX with Microsoft Lync Unified Communication system.
  • Worked with Avaya and Nortel PBX and related products to Bellcore Standards while acquiring WORKING KNOWLEDGE OF ROUTING AND TOLL-FREE PROCESSES.
  • Performed backup of various systems to include Call Management, Avaya voicemail systems and Definity PBX systems.

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33. Citrix

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low Demand
Here's how Citrix is used in Senior Network Technician jobs:
  • Support day-to-day security administration of Citrix environments.
  • Research network, server and application connectivity issues to ensure 100% reporting compliance of over 300 Citrix server devices.
  • Provided Tier III problem resolution assistance for all Microsoft platforms, and Citrix deployments.
  • Used Citrix apps to connect to different cell sites for status.
  • Installed and configured Citrix Receiver for XenApp 5 connections.
  • Supported Citrix WinFrame, Progress SQL and SQL applications, such as Part 200 Led AS/400 implementations at Greece Schools.
  • Implemented a ten server Citrix Metaframe cluster serving approximately 100 thin clients covering casino floor and front desk operations.
  • Managed the upgrade of the Citrix Farm and added approximately 70 retail locations into the Citrix environment.

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34. Frame Relay

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low Demand
Here's how Frame Relay is used in Senior Network Technician jobs:
  • Provided classroom training to operations personnel in frame relay theory and troubleshooting.
  • Managed and maintained the fiber optic systems, satellite communications systems, microwave networks, and the frame relay network.
  • Provided technical support for the Credit Union Service Division's migration to Frame Relay.
  • Maintained CISCO system network elements, frame relay, ATM and switched networks.
  • Provided second level support for frame relay and the Sync Research FRAD's.

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35. Local Area

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low Demand
Here's how Local Area is used in Senior Network Technician jobs:
  • Provided desktop system management support including account monitoring, security, and other Local Area Network system admin functions.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Design, plan, install and configure wired and wireless Local Area Networks under contract to DHS/USCIS.
  • Installed and integrated local area networks of PC based point of sale systems at golf courses nationwide.
  • Install, maintain and troubleshoot Local Area Networks, Wide Area Networks and data communications equipment.
  • Monitored the voice/data Wide Area Network, and Local Area Network systems with provided system tools.
  • Perform the installation, maintenance and support of Local Area Networks and their components.
  • Provided first level support for the businesses corporate user Local Area Network.
  • Managed the connectivity and monitoring of over 100 Local Area Networks.
  • Provided customer assistance on Local Area Networks.

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36. Vmware

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low Demand
Here's how Vmware is used in Senior Network Technician jobs:
  • Developed SYSPREP images, applications, scripts, conducted pilot tests on Virtual OS based on VMware Fusion platform.
  • Experience in VMWare ESXI, Installing and maintaining virtual machines.
  • Assist in VMware troubleshooting and account management.
  • Implemented a VMWare ESX environment: Design and implement a ESX Cluster connected to a SAN Via Fiber Channel.
  • Supported and administered VMware ESX 5.1 , including maintaining and troubleshooting.
  • Implement and manage VMWare virtualizations for multiple customers.
  • Configure users Shoretel phones Installed VMware Axway Mailgate Server for front end Email Server Server backup with Acronis for Disaster Recovery.

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37. DSL

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low Demand
Here's how DSL is used in Senior Network Technician jobs:
  • Worked with, Verizon for phone systems, and DSL links.
  • Installed DSLAM and created accounts according network plans.
  • Worked with Private Line & MTS including DSL & ISDN service to the T3 level.

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38. User Accounts

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low Demand
Here's how User Accounts is used in Senior Network Technician jobs:
  • Modified process for maintaining backups of user accounts, triggering significant improvement in network efficiency.
  • Created and managed user accounts and file and folder permission as well as responsible to managing user's home drives.
  • Utilized Active Directory in order to troubleshoot issues with user accounts, computers, and printers on the network.
  • Account management including creating user accounts, setting permissions, building exchange mailboxes, and auditing accounts.
  • Administered user accounts, rights and privileges as well as trained users on newly implemented system.
  • Set up user accounts and provided instruction for the use of Blackberry hand held devices.
  • Managed 80 VMS user accounts, upgrading or downgrading permissions and resetting passwords.
  • Maintained user accounts in crystal reports.
  • Administered Siebel user accounts, ensured all user accounts complied with Sarbanes and Oxley requirements.

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39. Linux

demand arrow
low Demand
Here's how Linux is used in Senior Network Technician jobs:
  • Supported and maintained Windows and Linux environments.
  • Implemented Microsoft Hyper-V Server to consolidate branch office servers sometimes comprised of mixed Operating Systems such as Linux and widows.
  • Learned Linux, Java, and SQL through on-the-job experience and training at Northrop Grumman.
  • Loaded Red Hat Linux OS based servers & clients for digital signage network.
  • Administered Windows, Unix, and Linux systems.
  • Maintained Red Hat Linux servers for ISP environment.
  • Performed data recovery, firewall configuration, virtualization, custom built systems and solutions on Windows/Linux/Apple networks and systems.
  • Installed, configured, and managed Image such as Chromebook, windows 7, Red Hat enterprise Linux and Server 2012.

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40. Isdn

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low Demand

41. PCS

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low Demand
Here's how PCS is used in Senior Network Technician jobs:
  • Install new software and hardware into various devices such as PCs, Cisco Routers, Sun servers, etc.
  • Replaced parts in PCs ranging from motherboards, RAM, network, peripherals, and other communication boards.
  • Managed a local area network containing 2 servers, 25 PCs, 9 laptops and 8 blackberries.
  • Coordinated a hardware refresh cycle for the city to have PCs, tablets, and laptops replaced.
  • Researched and implemented new projectors, laptops, tablets and PCs into the network.
  • Formulated backups and transported data to new PCs for business and individual clients.
  • Replaced motherboards, power supplies, and peripherals of different model PCs.
  • Use of FOG open-source imaging server for imaging lab PCs.
  • Installed new workstations, software and repaired PCs.
  • Installed and maintained desktop PCs, basic networking equipment (switches, routers, and modems), and servers.
  • Support included, but was not limited to servers, local area network, phones, printers and pcs.
  • Ghost & ZENworks software were used to roll out new PCs and new applications on the PCs.

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42. Network Security

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low Demand
Here's how Network Security is used in Senior Network Technician jobs:
  • Implemented network security policy's for users to follow and ensured overall network security.
  • Skilled in the use and administration of UNIX workstations, Windows workstations, network security, and remote access.
  • Responded to network security issues through the use of router filters.
  • Managed client network security through installation of firewalls and VPN s..

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43. NOC

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low Demand
Here's how NOC is used in Senior Network Technician jobs:
  • Have also worked with this company as a technician in the NOC and as a supervisor.
  • Identify, report to and provide assistance to the NOC/VSC on resolving multiple user issues.
  • Mentored NOC technicians while troubleshooting and resolve Global Network issues with Service Providers
  • Develop and deliver training material to NOC controllers.
  • Lead NOC Technician for Managed Services
  • Coordinate schedules with NOC personnel.
  • Provided consultation and training for NOC and various business partners on monitoring strategies and capabilities at Schwab.

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44. Ospf

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low Demand
Here's how Ospf is used in Senior Network Technician jobs:
  • Implemented various OSPF scenarios on networks consisting of 7600 routers.

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6 Ospf Jobs

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45. Network Devices

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low Demand
Here's how Network Devices is used in Senior Network Technician jobs:
  • Analyzed the performance of network devices and recommended improvements to management.
  • Connect and configure LAN and WLAN networks and perform security updates on network devices and routers.
  • Administered seven IT networks encompassing 190 communications nodes and 30,000 network devices at over 100 locations
  • Provided training in network devices and lead the day to day operations of the technicians.
  • Managed the ACS server and users to ensure proper access controls in network devices.
  • Configure IP addresses for remote access of network devices.
  • Configure and deploy new Cisco network devices as needed.
  • Provided budget estimates for approximately 30 adaptive software licenses and support agreements for 27 network devices and Solarwinds network monitoring tool.
  • Monitor network devices and network status using Intermapper and Cisco works.

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2 Network Devices Jobs

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46. OS

demand arrow
low Demand
Here's how OS is used in Senior Network Technician jobs:
  • Developed feature enhancements for telephone and web hosting products.
  • Maintained circuit records history utilizing TCOSS.
  • Dispatched trouble reports and service orders to appropriate outside installation and repair forces and receiving close out information from those groups.
  • Performed connection terminations in MDF and IDF wiring closets in compliance with the UW-Madison and BICSI / NEC wiring standards.
  • Diagnosed and resolved various network issues including problems with circuits, modems, and peripherals to minimize down time.
  • Reduced workstation configuration time from 2 hours to 15 minutes, which in turn resulted in significant cost savings.
  • Installed, tested and brought online new DC power plants and batteries for Host and Remote Telephone switches.
  • Installed over 20 miles of copper and fiber across a wide area, which enabled 100% communications.
  • Ensured there was proper phone coverage for the multiple Microsoft based products we supported.
  • Conducted key system upgrades such as IOS upgrades and complete new hardware swaps.
  • Diagnose and Repair PC's, Telephones, Software and Peripherals.
  • Performed CCNA level work across multiple supported end-user sites.
  • Provided diagnostics for 8K users and 12K systems.
  • Configured applications for Windows servers and kiosks.
  • Completed Cisco IOS and OS upgrades.
  • Developed a successful business case for purchasing the product and presented new proposals annually for additional elements in this suite
  • Worked with installing and configuring eDirectory on Microsoft OS.
  • Key Contributions: * Acquired the Lead Senior Technician position while working for the company less than 6 months.
  • Provided post cutover support to the customer and performed all job-closing tasks for the project.
  • Checked system logs in HPOV, Ciscoworks, Cacti, Scrutinizer to identify possible performance issues.

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1 OS Jobs

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47. Mac

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low Demand
Here's how Mac is used in Senior Network Technician jobs:
  • Collaborated with hardware vendors to factory-load corporate standard workstation operating system and software on newly purchased machines.
  • Maintain daily operations of LAN, PC, Servers and Mac OSX systems, for over 150 users across 3 locations.
  • Swapped out the inner components of machines to complete tickets and also to return the parts to the vendor.
  • Received and scanned roughly 150 machines a week totaling more than 2000 for the phase of the project.
  • Stabilized, expanded, and protected the PC and Mac environment with standardization and software locking.
  • Rotated weekly responsibility for MAC's, Break/Fix via Service Center, CDR and VTC.
  • Perform all MAC to main campus, Chase and all COPC locations.
  • Managed IP addresses and MAC Addresses through Active Directory and DHCP.
  • Maintained port security via MAC tables and port scanning.
  • Install, upgrade, and maintain client machines.
  • Used imaging software to deploy machines.
  • Machine automation hardware and software.
  • Switched Services-SubmittedMACD (move, add, change, disco) orderforms to set up switched 1+ and toll free services.
  • Monitored network, managed MAC activity, managed IP space, VLANs/Trunks, configured and installed IP phones.
  • Maintained Mac G5 video computers Worked with Engineers to Troubleshoot server problems to ensure minimal downtime.
  • Facilitated successful rollout of new Dell, HP, Toshiba and Mac computers and servers.
  • Dedicated Services-Submitted MACD order forms for DS1 thru DS3 Voice and Data products.
  • Redesigned the cold fusion reports using macromedia dream weaver.
  • Provided support for a remote site using Macintosh, Novell, Windows, AIX UNIX and barcode systems.
  • Certified on Copystar copiers, Panasonic fax machines, Kyocera, Hewlett Packard, Okidata.

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48. Network Systems

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low Demand
Here's how Network Systems is used in Senior Network Technician jobs:
  • Close interaction with customers to diagnose and resolve network systems issues with minimized downtime.
  • Configured policy based routing for BGP for complex network systems.
  • Network consisted of Cisco 7000 routers, Network Systems routers, and Cabletron hubs.

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49. SAN

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low Demand
Here's how SAN is used in Senior Network Technician jobs:
  • Established two fast paced Help desk teams that fielded thousands of external calls, emails and trouble tickets.
  • Completed OC-48 linear system on the GTE San Jose/San Francisco project and the Chevron information exchange project.
  • Monitor and maintain the virtualized Enterprise server and storage area network (SAN) environment.

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50. SQL

demand arrow
low Demand
Here's how SQL is used in Senior Network Technician jobs:
  • Manage and Administer AELN databases across Development, Test and Production environments in SQL Server 2000/2005/2008/2008 R2.
  • Created Multidimensional Databases and cubes using SQL Server Analysis Services 2005/2008/2008 R2 (SSAS).
  • Performed daily backups of SQL database and user files.
  • Provide network management thru languages such as JavaScript, PHP, MySQL, and BATCH files.
  • Fulfilled Ad-hoc SQL queries for various levels of management within the Enterprise support division.

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Senior Network Technician Jobs

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20 Most Common Skills For A Senior Network Technician

Windows XP

12.2%

Hardware Issues

12.1%

Routers

7.9%

Desktop

5.6%

Remote Sites

5.3%

Technical Support

5.3%

Troubleshoot

5.2%

LAN

5.0%

Fiber Optic

4.8%

Network Printers

4.8%

Laser Printers

3.9%

Active Directory

3.8%

Computer Hardware

3.7%

Setup

3.3%

Tcp/Ip

3.3%

Internet

3.0%

Windows Network Technicians

2.9%

VPN

2.8%

Voip

2.8%

Infrastructure

2.2%
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Typical Skill-Sets Required For A Senior Network Technician

Rank Skill
1 Windows XP 8.7%
2 Hardware Issues 8.6%
3 Routers 5.6%
4 Desktop 4.0%
5 Remote Sites 3.8%
6 Technical Support 3.8%
7 Troubleshoot 3.7%
8 LAN 3.6%
9 Fiber Optic 3.4%
10 Network Printers 3.4%
11 Laser Printers 2.8%
12 Active Directory 2.7%
13 Computer Hardware 2.6%
14 Setup 2.4%
15 Tcp/Ip 2.3%
16 Internet 2.1%
17 Windows Network Technicians 2.1%
18 VPN 2.0%
19 Voip 2.0%
20 Infrastructure 1.5%
21 Ethernet 1.5%
22 Novell 1.4%
23 Trouble Tickets 1.4%
24 Access Points 1.3%
25 T1 1.2%
26 Nortel 1.2%
27 DNS 1.2%
28 Network Operations 1.1%
29 DS3 1.1%
30 Unix 1.0%
31 T-1 1.0%
32 PBX 0.9%
33 Citrix 0.9%
34 Frame Relay 0.9%
35 Local Area 0.9%
36 Vmware 0.9%
37 DSL 0.9%
38 User Accounts 0.9%
39 Linux 0.8%
40 Isdn 0.8%
41 PCS 0.8%
42 Network Security 0.8%
43 NOC 0.8%
44 Ospf 0.8%
45 Network Devices 0.8%
46 OS 0.8%
47 Mac 0.7%
48 Network Systems 0.7%
49 SAN 0.7%
50 SQL 0.7%
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