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Top 50 Senior NOC Engineer Skills

Below we've compiled a list of the most important skills for a Senior NOC Engineer. We ranked the top skills based on the percentage of Senior NOC Engineer resumes they appeared on. For example, 6.5% of Senior NOC Engineer resumes contained Windows XP as a skill. Let's find out what skills a Senior NOC Engineer actually needs in order to be successful in the workplace.

These are the most important skills for a Senior NOC Engineer:

1. Windows XP

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high Demand
Here's how Windows XP is used in Senior NOC Engineer jobs:
  • Created Windows XP automated build process including MSI packaging of required applications

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2. Network Printers

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high Demand

3. Efficient Routers

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high Demand

4. Infrastructure

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high Demand
Here's how Infrastructure is used in Senior NOC Engineer jobs:
  • Perform accurate and precise real-time investigation and triage of infrastructure alerts using Linux command-line.
  • Communicated alerts to agencies regarding intrusions, threats, and compromises to their network infrastructure, applications, and operating systems.
  • Configured and installed network infrastructure, administration of corporate voice and data circuits, T1, T3,OC12-OC192.
  • Project management/Oversee all infrastructure related projects, research, committee approval, business model generation, ROI structure.
  • Install, cable, and inventory new infrastructure as prescribed by build order.
  • Work with management teams to improve NOC infrastructure and processes.
  • Assess current and future infrastructure needs.
  • Improved overall application performance and monitoring procedures by identifying bottlenecks, recovery procedures, and unexpected errors while improving infrastructure scalability.
  • Provide both campus and global network infrastructure management in an enterprise Nortel/Bay environment.

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1 Infrastructure Jobs

No jobs at selected location

5. Trouble Tickets

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high Demand
Here's how Trouble Tickets is used in Senior NOC Engineer jobs:
  • Reduced trouble tickets and customer calls by updating call center procedures and training personnel on new processes and systems.
  • Handled and resolved 1500+ inbound trouble tickets on an annual basis for both internal and external clients and properties.
  • Create, open, resolve and close escalated trouble tickets using clarify and Remedy ticketing system.
  • Combined Pfizer and Go To Market trouble tickets, closed over 1,020 tickets.
  • Utilized Remedy Ticketing System to update the status of trouble tickets.
  • Opened customer trouble tickets using Remedy & Clarify trouble ticketing systems.
  • Create, open, resolve and close escalated trouble tickets.
  • Reviewed trouble tickets and response.

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6. Linux

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high Demand
Here's how Linux is used in Senior NOC Engineer jobs:
  • Supported 7+ operating systems, most of which utilized advanced Linux commands and log analyses.
  • Execute various linux transformations based on access level as described with our Standard Operations Procedures (SOP's).
  • provided support for customer (hosted) servers installation, configuration and troubleshooting (Sun Solaris, Linux and FreeBSD).

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7. Dial Back-Ups

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high Demand

8. VPN

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high Demand
Here's how VPN is used in Senior NOC Engineer jobs:
  • Installed VOIP, VPN, and VLAN with spanning tree protocol and layer two switching concepts and broadband connectivity.
  • Provided Tier III level support, troubleshooting and escalation for VPN, Data and Voice WAN customers.
  • Managed IP, VPN, and TDM voice networks and server clusters Primary responsibility for IP Data Network
  • Provide network support for AT&T Business AVPN Tunneling Service via secure encrypted IPSec tunnels.
  • Configured ASAs and PIX firewalls for security and VPN connections Configured IPSEC Instrumental in the implementation of the VOIP pilot program.

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9. IP Phones Phones

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high Demand

10. LAN

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high Demand
Here's how LAN is used in Senior NOC Engineer jobs:
  • Developed plans for new equipment installation and configuration while working to reduce downtime for organization in implementation.
  • Performed business continuity planning; reviewed operational documentation for inconsistency, documented undocumented processes.
  • Maintain policies, procedures and associated training plans for network/Linux administration.
  • Monitor LAN/WAN networks, identifying configuration or connection problems.
  • Communicate daily with OSWF to implement planned troubleshooting solutions directly on Layer 2 switching and Layer 3 routing equipment.
  • Configured and designed LAN networks with Access layer switches such as Cisco 4510, 4948, 4507 switches.
  • Monitor and manage WAN/LAN network connections on servers and networking devices for Internal and external customers.
  • Designed, validated and implemented LAN, WLAN & WAN solution to suite client's needs.
  • Configure, monitor, and insure connectivity of LAN, and WAN sites.
  • Planned, implemented and monitored backup / disaster recovery solutions for various clients.
  • Provide ongoing troubleshooting and management of the LAN/WAN in an International environment.
  • Planned and designed purpose built solutions to fit those needs.
  • Relied on experience and judgment to plan and accomplish goals.
  • Perform LAN/WAN configuration and testing.
  • Experienced in Ace load balancer in load balancing different servers depending upon different parameters by coordinating with the application team.
  • Engineer responsible for all LANs and Wan support, router switch configurations, implementation on Bank network.
  • Plan and effect preventive maintenance schedules of various NOC equipments to increase equipment reliability.
  • Completed network service requests for Cisco ASA firewalls and F5 LTM load balancers.
  • Coordinate special projects, plan timelines, and meet specified objectives.

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1 LAN Jobs

No jobs at selected location

11. Technical Support

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high Demand
Here's how Technical Support is used in Senior NOC Engineer jobs:
  • Provide technical support and guidance to Field Engineers (FE) to troubleshoot various networking issues.
  • Provide technical support and training in the productive use of telecom resources.

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12. Unix

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high Demand
Here's how Unix is used in Senior NOC Engineer jobs:
  • Initial engineering contact for coordination of vendor/client hardware/software problems, which include Windows, UNIX and AS/400 servers.
  • Perform a full back-up from OMC-R. - UNIX (SUN SOLARIS 8 & 9).

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13. DNS

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high Demand
1 DNS Jobs

No jobs at selected location

14. Voip

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high Demand

15. SS7

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average Demand
Here's how SS7 is used in Senior NOC Engineer jobs:
  • Utilized Meta Switch (VOIP) soft switch to install and repair pots, SIP and SS7 issues.

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16. CAS

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average Demand
Here's how CAS is used in Senior NOC Engineer jobs:
  • Track and work support service request, trouble cases.
  • Developed a reconfiguration of the existing ASM Multicast delivery model towards SSM.
  • Open cases with vendors to provide extra support on equipments.

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17. Protocols

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18. SLA

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average Demand
Here's how SLA is used in Senior NOC Engineer jobs:
  • Developed detailed description of system outages as well as provide availability reports that defined SLA guidelines.
  • Managed switch programming and switch translations including ISDN administration and maintenance.
  • Communicated all Outage Incidents to Ops Managers and other Technical Operations personnel within SLA (Service Level Agreement) parameters.
  • Ensured planned and unplanned events were ticketed, tracked, assigned and resolved, meeting NOC SLA and guidelines.
  • Process and Escalate trouble tickets, to ensure customer SLA's are met.
  • Verify all deliverables for customers have been met and uploaded appropriately to satisfy the SLA.

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19. ATM

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Here's how ATM is used in Senior NOC Engineer jobs:
  • Monitor Data and WAN using Harris Network Management System, DMS500, CISCO Routers, and Nortel ATM Passport.
  • Design, configure, monitor and optimize installations of Routers, DSLAMs, and ATM Switches network-wide.

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20. Network Operations

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Here's how Network Operations is used in Senior NOC Engineer jobs:
  • Manage multiple co-located client environments in the Network Operations Center totaling 150+ servers.

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2 Network Operations Jobs

No jobs at selected location

21. Network Faults

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average Demand
Here's how Network Faults is used in Senior NOC Engineer jobs:
  • Managed Remedy Trouble Ticket System to track the resolution of network faults and performance degradation.

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22. Cloud

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average Demand
Here's how Cloud is used in Senior NOC Engineer jobs:
  • Supported cloud based computing for multiple organizations.
  • Implemented and supported cloud based solutions through Office 365 and other internal products.
  • Monitor and maintain linux cloud environment for Motorola's Motoblur Service for social networksincluding Facebook, MySpace, Twitter and others.

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23. Incident Response

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Here's how Incident Response is used in Senior NOC Engineer jobs:
  • Maintained clear, concise and informative communication between all parties during incident response bridges to reduce the mean time to repair.

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24. BGP

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average Demand
Here's how BGP is used in Senior NOC Engineer jobs:
  • Configured Cisco routers and switches by utilizing protocols OSPF, EIGRP, and BGP4.
  • Worked on troubleshooting the routing protocols like EIGRP and BGP.
  • Network subnetting/IP routing/ circuit trunks, and MPLS BGP configuration support maintenance facing the CORE and EDGE network.

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1 BGP Jobs

No jobs at selected location

25. Solarwinds

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26. NOC

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Here's how NOC is used in Senior NOC Engineer jobs:
  • Customized various interfaces for NOC operators.
  • Provide high-level analysis to identify root causes and work with peers to automate NOC related tasks through scripting and document formatting.
  • Control Center and NOC duties included NERC/FERC documentation and supporting Electronic Security Perimeter (ESP) for existing and new implementations.
  • Attended inter-department and cross-department technical meetings representing the NOC and how it could serve our customer needs effectively and efficiently.
  • Trained and guided every new NOC member from 2005 to 2009, including 2 NOC managers.
  • Developed scripts and XML programs to increase the level of overall efficiency for the NOC.
  • Provided new hire training for the applications used in the NOC.
  • Involved in hiring process of potential NOC support personnel.
  • Transitioned to NOC leadership team, Summer 2012.
  • Verified NOC implementations using MIMIC as SNMP simulator.
  • Represent the NOC on various crisis conference calls.
  • Monitor NOC ticket queue and troubleshoot as necessary.
  • Provide coaching and mentoring to NOC Engineers.
  • Trained and mentored seven other NOC engineers.
  • Job Title: Senior NOC Engineer.
  • Developed new graphical views (visual representations) for Smart Grid Applications in the Integrated NOC (iNOC).
  • Major Duties: Team Supervisor for 20 - 25 NOC Technicians.
  • Trained junior technicians & NOC personnel on proper Network troubleshooting procedures.
  • Provided NOC workflow and ticket management analytics for daily management meetings.
  • Managed and Supported various NOC specific applications including CA Spectrum, CA Ehealth, Log Management, Ericsson Telcordia Granite.

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1 NOC Jobs

No jobs at selected location

27. Ipsec

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average Demand

28. Active Directory

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average Demand
Here's how Active Directory is used in Senior NOC Engineer jobs:
  • Supported, maintained, and modified Active Directory and Exchange 2003 through 2010 and Office 365.
  • Advanced active directory design for multiple site and multiple domain networks.
  • Virtualized a host of physical servers, performed various Active Directory functions, and efficiently resolved help desk issues.

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29. Juniper

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average Demand
Here's how Juniper is used in Senior NOC Engineer jobs:
  • Configured and troubleshooting in Cisco and Juniper edge/core devices for MPLS, EPL and L2 circuits.
  • Maintained Juniper firewalls SRX and GT models.

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30. DSL

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low Demand
Here's how DSL is used in Senior NOC Engineer jobs:
  • Maintained and troubleshot Radius server equipment for DSL authentication issues.

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31. Email

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low Demand
Here's how Email is used in Senior NOC Engineer jobs:
  • Perform ad-hoc requests sent to the Operations Center via telephone, email or otherwise.
  • Manage voicemail systems including menus and time of day routing associated with specialized services.

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32. Network Management Tools

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low Demand

33. Ospf

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low Demand
1 Ospf Jobs

No jobs at selected location

34. E1

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low Demand
Here's how E1 is used in Senior NOC Engineer jobs:
  • Have used for T1/E1, FT1/FE1, and 56/64 CSU/DSU connectivity.

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35. T1

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low Demand
Here's how T1 is used in Senior NOC Engineer jobs:
  • Worked with field engineers to troubleshoot, isolate, and restore connectivity issues and verify operational status of T1 physical path.
  • Test and turn-up IWAN link and disable the 2 existing T1 circuits, running branch on IWAN only.
  • WAN Pilot project to convert branch from dual T1 circuits to iWAN only broadband circuit.

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36. T3

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low Demand
Here's how T3 is used in Senior NOC Engineer jobs:
  • Decommission serial T3 circuits and replace with MPLS circuits.

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37. Internet

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low Demand
Here's how Internet is used in Senior NOC Engineer jobs:
  • Work with internet access providers to troubleshoot and gather extensive root, cause, analysis data on downtime related issues.
  • Gather technical experiences/studies in the field of internetworking Troubleshooting/monitoring to enhance our SLA for LDN customers.

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38. HP Openview

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low Demand
Here's how HP Openview is used in Senior NOC Engineer jobs:
  • Monitor HP Openview NMM traps and monitor as necessary.

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39. System Administration

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low Demand
Here's how System Administration is used in Senior NOC Engineer jobs:
  • Engaged in system administration and troubleshooting in a [ ] data center environment of 3500+ server and network nodes.

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40. Network Devices

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low Demand
Here's how Network Devices is used in Senior NOC Engineer jobs:
  • Support and maintain network devices including Routers, Switches, Hubs, PIX Firewalls, IP Phones, ASA 5500 series.

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1 Network Devices Jobs

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41. Verizon

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low Demand
Here's how Verizon is used in Senior NOC Engineer jobs:
  • Created documents & procedures being used by many Verizon employees for training and repair of Verizon's central office equipment.

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42. Sonet

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low Demand

43. SAN

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low Demand
Here's how SAN is used in Senior NOC Engineer jobs:
  • Configure appropriate link aggregation connections between ESX hosts and SAN utilizing Brocade ICX series equipment.
  • Configure SAN RPO/RTO schedules based on client requirements and needs.

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44. Level Support

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low Demand
Here's how Level Support is used in Senior NOC Engineer jobs:
  • Provided expert level support to SITA's key customers for all technical and network related issues.
  • Monitor and 3rd level support for 275+ branches in the Western Hemisphere.

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45. Frame-Relay

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low Demand

46. Oc12

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low Demand

47. DS3

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low Demand
Here's how DS3 is used in Senior NOC Engineer jobs:
  • Performed monitoring, configuration, testing and fault isolation on DS1, DS3, Sonet fiber circuits.

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48. Isdn

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low Demand
Here's how Isdn is used in Senior NOC Engineer jobs:
  • Manage ISDN back up for critical backbone Links.

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49. Ethernet

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low Demand

50. GSM

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low Demand
Here's how GSM is used in Senior NOC Engineer jobs:
  • Check the Process on The OMCP, CCP, and TPGSM for MX BSC.

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Senior NOC Engineer Jobs

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20 Most Common Skills For A Senior NOC Engineer

Windows XP

10.4%

Network Printers

9.3%

Efficient Routers

8.6%

Infrastructure

7.1%

Trouble Tickets

5.8%

Linux

4.8%

Dial Back-Ups

4.5%

VPN

4.3%

IP Phones Phones

4.3%

LAN

4.3%

Technical Support

4.3%

Unix

4.0%

DNS

3.8%

Voip

3.8%

SS7

3.8%

CAS

3.8%

Protocols

3.5%

SLA

3.3%

ATM

3.3%

Network Operations

3.0%
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Typical Skill-Sets Required For A Senior NOC Engineer

Rank Skill
1 Windows XP 6.5%
2 Network Printers 5.9%
3 Efficient Routers 5.4%
4 Infrastructure 4.5%
5 Trouble Tickets 3.7%
6 Linux 3.0%
7 Dial Back-Ups 2.9%
8 VPN 2.7%
9 IP Phones Phones 2.7%
10 LAN 2.7%
11 Technical Support 2.7%
12 Unix 2.5%
13 DNS 2.4%
14 Voip 2.4%
15 SS7 2.4%
16 CAS 2.4%
17 Protocols 2.2%
18 SLA 2.1%
19 ATM 2.1%
20 Network Operations 1.9%
21 Network Faults 1.9%
22 Cloud 1.7%
23 Incident Response 1.7%
24 BGP 1.6%
25 Solarwinds 1.6%
26 NOC 1.6%
27 Ipsec 1.4%
28 Active Directory 1.4%
29 Juniper 1.4%
30 DSL 1.4%
31 Email 1.4%
32 Network Management Tools 1.4%
33 Ospf 1.3%
34 E1 1.3%
35 T1 1.3%
36 T3 1.3%
37 Internet 1.1%
38 HP Openview 1.1%
39 System Administration 1.1%
40 Network Devices 1.1%
41 Verizon 1.0%
42 Sonet 1.0%
43 SAN 1.0%
44 Level Support 1.0%
45 Frame-Relay 1.0%
46 Oc12 0.8%
47 DS3 0.8%
48 Isdn 0.8%
49 Ethernet 0.8%
50 GSM 0.8%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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