Senior office administrator job description
Updated March 14, 2024
9 min read
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Example senior office administrator requirements on a job description
Senior office administrator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in senior office administrator job postings.
Sample senior office administrator requirements
- Bachelor's degree in Business Administration or related field.
- Minimum of 5 years of senior office administration experience.
- Strong experience in MS Office.
- Knowledge of office management systems and procedures.
- Ability to multitask and prioritize.
Sample required senior office administrator soft skills
- Excellent communication and presentation skills.
- Strong organizational and problem-solving skills.
- Highly motivated and proactive attitude.
- Able to work independently and as part of a team.
Senior office administrator job description example 1
The Omni Group senior office administrator job description
We are looking for a smart, hard-working individual to join our team as Office Administrator at our Milpitas, CA location. This position requires excellent interpersonal skills, ability to multitask in a fast-paced environment, capacity to act independently and the judgement to ask for help when necessary. It's an excellent opportunity for the right person to grow with a high potential, high growth early stage startup. You would also have the opportunity to develop into many areas of growth including business and strategy if desired.
This is the job for you if you are resourceful, energetic and understand that attention to detail is what keeps a business running smoothly. We are a flat organization with excellent growth potential for the right person. This position is initially part time with flexible hours and competitive compensation, with the possibility of full time engagement in the future.
Job ResponsibilitiesWorking with CEO for scheduling meetings and travel Working with employees across multiple centers in California, Massachusetts, and in the future, India and ChinaInterfacing with customers, partners, supplies and clients Interfacing with accountants for processing accounts receivable and accounts payable, regulatory filings, processing electronic transfers and payroll Managing incoming correspondence and outgoing mail Copying, scanning, faxing and other administrative tasks General office management including ordering office supplies as needed Growth opportunity to review and modify legal contracts a plus
Job Requirements Bachelors with 2+ years Strong interpersonal communication skills, excellent command of written and verbal EnglishAbility to learn new skills and complete assigned tasks in a timely manner Ability to work independently in a fast-paced, startup environment Ability to multi-task and prioritize between multiple ongoing projects Proficient with Microsoft office tools Flexible schedule with ability to work outside the 9am to 5pm window if needed to meet deadlines Strong sense of responsibility and team player
Desired Qualifications (but not necessary) Ability to perform interpretation of written and spoken mandarin as needed is desirable Previous experience working with an early stage startup desired Paralegal skills desired
We are looking for trailblazers ...
We strongly believe that the pace of the ongoing hardware revolution will be greatly accelerated by Omni Design's IP cores and the rapidly emerging semiconductor embedded design business ecosystem.
At Omni Design, we have created an exciting environment with amazing talent across multiple disciplines. We like self-motivated individuals, we encourage initiative, we look for leadership qualities, we value teamwork, we like diversity, and we reward excellence. We are looking for trailblazers to bring Omni Design's vision to fruition.
If you are interested in making an impact as part of a young, fast growing, cutting edge technology company, please reach out to us.
Omni Design is an equal opportunity employer. We offer excellent compensation. We seek individuals that share our high standards and commitment to excellence.
This is the job for you if you are resourceful, energetic and understand that attention to detail is what keeps a business running smoothly. We are a flat organization with excellent growth potential for the right person. This position is initially part time with flexible hours and competitive compensation, with the possibility of full time engagement in the future.
Job ResponsibilitiesWorking with CEO for scheduling meetings and travel Working with employees across multiple centers in California, Massachusetts, and in the future, India and ChinaInterfacing with customers, partners, supplies and clients Interfacing with accountants for processing accounts receivable and accounts payable, regulatory filings, processing electronic transfers and payroll Managing incoming correspondence and outgoing mail Copying, scanning, faxing and other administrative tasks General office management including ordering office supplies as needed Growth opportunity to review and modify legal contracts a plus
Job Requirements Bachelors with 2+ years Strong interpersonal communication skills, excellent command of written and verbal EnglishAbility to learn new skills and complete assigned tasks in a timely manner Ability to work independently in a fast-paced, startup environment Ability to multi-task and prioritize between multiple ongoing projects Proficient with Microsoft office tools Flexible schedule with ability to work outside the 9am to 5pm window if needed to meet deadlines Strong sense of responsibility and team player
Desired Qualifications (but not necessary) Ability to perform interpretation of written and spoken mandarin as needed is desirable Previous experience working with an early stage startup desired Paralegal skills desired
We are looking for trailblazers ...
We strongly believe that the pace of the ongoing hardware revolution will be greatly accelerated by Omni Design's IP cores and the rapidly emerging semiconductor embedded design business ecosystem.
At Omni Design, we have created an exciting environment with amazing talent across multiple disciplines. We like self-motivated individuals, we encourage initiative, we look for leadership qualities, we value teamwork, we like diversity, and we reward excellence. We are looking for trailblazers to bring Omni Design's vision to fruition.
If you are interested in making an impact as part of a young, fast growing, cutting edge technology company, please reach out to us.
Omni Design is an equal opportunity employer. We offer excellent compensation. We seek individuals that share our high standards and commitment to excellence.
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Senior office administrator job description example 2
FedEx senior office administrator job description
Provides general administrative support to a facility/department. Maintains the facility/department daily operations.
Essential Functions
* Greets visitors, answers telephone, responds to questions or requests, and conveys messages as required. • Coordinates travel arrangements, meetings, updates and maintains calendar appointments. • Prepares required materials for conferences, meetings, calls, and various appointments. • Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials. • Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment. • Responsible for records management including organizing and maintaining office filing system. • Organizes and maintains office filing system. • Reads and analyzes incoming memos and determines the appropriate course of action. • Receives and responds to routine correspondence. • Serves as a knowledge resource to other employees.
Minimum Education
* High school diploma or GED required.
Minimum Experience
* Five (5) years experience required in clerical support or related area; two(2) of those years as an Office Administrator II or equivalent administrative experience supporting a manager-level or district staff position.
Required Skills, Abilities and / or Licensure
* Software skills, including use of Microsoft Office software and web-based applications. • General business skills such as typing; data entry and review; and use of phone, copier, and fax. • Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment. • Customer service skills necessary to effectively and professionally respond to requests. • Verbal and written communication skills necessary to explain complex and/or confidential information. • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. • Ability to mentor, coach and act as a knowledge resource to other employees. • Knowledge of concepts, practices, policies and procedures related to FXG operation.
Address: 8505 Nail Road
City: Olive Branch
State: Mississippi
Zip Code: 38654
Domicile Location: FXG-US/USA/P386/Olive Branch - Local Colo
Position Type: Full time
Employee Type: Non-Exempt
EEO Statement
FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce
Search Engine Description: Operations
Essential Functions
* Greets visitors, answers telephone, responds to questions or requests, and conveys messages as required. • Coordinates travel arrangements, meetings, updates and maintains calendar appointments. • Prepares required materials for conferences, meetings, calls, and various appointments. • Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials. • Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment. • Responsible for records management including organizing and maintaining office filing system. • Organizes and maintains office filing system. • Reads and analyzes incoming memos and determines the appropriate course of action. • Receives and responds to routine correspondence. • Serves as a knowledge resource to other employees.
Minimum Education
* High school diploma or GED required.
Minimum Experience
* Five (5) years experience required in clerical support or related area; two(2) of those years as an Office Administrator II or equivalent administrative experience supporting a manager-level or district staff position.
Required Skills, Abilities and / or Licensure
* Software skills, including use of Microsoft Office software and web-based applications. • General business skills such as typing; data entry and review; and use of phone, copier, and fax. • Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment. • Customer service skills necessary to effectively and professionally respond to requests. • Verbal and written communication skills necessary to explain complex and/or confidential information. • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. • Ability to mentor, coach and act as a knowledge resource to other employees. • Knowledge of concepts, practices, policies and procedures related to FXG operation.
Address: 8505 Nail Road
City: Olive Branch
State: Mississippi
Zip Code: 38654
Domicile Location: FXG-US/USA/P386/Olive Branch - Local Colo
Position Type: Full time
Employee Type: Non-Exempt
EEO Statement
FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce
Search Engine Description: Operations
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Senior office administrator job description example 3
Hanger senior office administrator job description
Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
The Senior Office Administrator provides the highest level of customer service to patients, fellow employees and referral sources. May assume lead responsibilities in the operations of the front office by assisting with training and assigning and overseeing the work of others. Ensure that billing for all services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs.
Your Impact
Depending on the operational requirements and size of the Hanger Clinic, this position may include some or all of the functions or roles listed below.
* May be a lead performer or, within established policies, procedures and guidelines, may coordinate the performance of some functions by others:
* May train and/or direct the work of other front office staff to ensure the highest level of customer service.
* May participate in the hiring process.
* May participate in annual Performance Planning and Review process for administrative staff.
* Obtain and maintain accurate patient, billing and insurance information, verification and pre-authorization in patient files and in the billing system.
* Accurately process all billing daily, with full documentation.
* Follow up on all open accounts in a timely manner to ensure that accurate chronological financial records are maintained on each patient.
* Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities, achieve cash collection targets and reduce or maintain A/R over 120 days at and below target level.
* Provide counseling to patients advising them of their financial responsibility and obtaining credit agreements for outstanding balances.
* Apply all cash and adjustments to the computer billing system and make bank deposits in a timely manner.
* Maintain accurate and complete patient files, ensuring that they are in compliance with Hanger's Compliance Policies.
* Ensure the privacy and security of protected health information per HIPAA requirements.
* Assist with quality assurance programs to ensure patient satisfaction with Hanger Clinic services as necessary.
* Oversee patient follow-up and assist with Patient Evaluation Clinics as directed.
* Report timely key statistics to market and corporate management for sales, revenue, cash and patient flow.
* Maintain a system of internal controls to ensure proper handling of cash receipts including data entry and bank deposits.
* Report Clinic employee hours to Payroll Department accurately and timely.
* Coordinate scheduling of clinician schedules to ensure proper coverage of patient appointments.
* Review clinician documentation to ensure complete and appropriate patient billing.
* Performs other duties or special projects as assigned.
Minimum Qualifications
* Associate degree or equivalent combination of education and experience required.
* Minimum five years administrative and/or healthcare billing experience required.
* A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures required.
* Minimum three to five years experience in Orthotics and Prosthetics (O&P) billing preferred.
* Ability to key 50 words per minute preferred.
In an effort to maintain our highest level of customer service to our patients, no phone calls or walk-ins from prospective candidates, recruiters, staffing agencies or contractors will be accepted by the hiring Hanger Clinic. All inquiries will be directed to Hanger Talent Acquisition.
Additional Success Factors
* Strong customer service skills.
* Strong interpersonal, oral (including telephone) and written communication skills.
* Ability to work with handicapped individuals.
* Complete understanding of medical reimbursement and terminology.
* Proficient computer skills, including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems. The ability to train/coach others in these skills.
* Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc. The ability to train/coach others in these skills.
* Knowledge of state, federal and regional collection and reimbursement laws where applicable and Accounts Receivable (A/R) and cash collection principles.
* Excellent organizational skills and ability to manage multiple tasks.
* Proficiency with basic math and accounting skills.
* Ability to identify and solve problems and to coach others as necessary.
* As driving may be required, a motor vehicle record will be obtained to validate that driving history is acceptable under Hanger's stated driving policy.
* Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
* Keep the patient at the center of everything that you do, building lifelong trust.
* Foster open collaboration and constructive dialogue with everyone around you.
* Continuously innovate new solutions, influencing and responding to change.
* Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
Employees working at least 20 hours per week are eligible for the following benefits:
* Competitive Pay
* Health Insurance
* Dental Insurance
* Vision Insurance
* 8 Paid Holidays per Year
* Paid Vacation Time Off
* Paid Sick Time Off
* 8 hours of paid time to volunteer in your community
* Floating Holiday
* Life Insurance
* Medical Flex Spend Account
* Dependent Care Flex Spend Account
* Free employee assistance program
* 401(k)
* Full-time employees are also eligible for short-term and long-term disability insurance
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
The Senior Office Administrator provides the highest level of customer service to patients, fellow employees and referral sources. May assume lead responsibilities in the operations of the front office by assisting with training and assigning and overseeing the work of others. Ensure that billing for all services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs.
Your Impact
Depending on the operational requirements and size of the Hanger Clinic, this position may include some or all of the functions or roles listed below.
* May be a lead performer or, within established policies, procedures and guidelines, may coordinate the performance of some functions by others:
* May train and/or direct the work of other front office staff to ensure the highest level of customer service.
* May participate in the hiring process.
* May participate in annual Performance Planning and Review process for administrative staff.
* Obtain and maintain accurate patient, billing and insurance information, verification and pre-authorization in patient files and in the billing system.
* Accurately process all billing daily, with full documentation.
* Follow up on all open accounts in a timely manner to ensure that accurate chronological financial records are maintained on each patient.
* Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities, achieve cash collection targets and reduce or maintain A/R over 120 days at and below target level.
* Provide counseling to patients advising them of their financial responsibility and obtaining credit agreements for outstanding balances.
* Apply all cash and adjustments to the computer billing system and make bank deposits in a timely manner.
* Maintain accurate and complete patient files, ensuring that they are in compliance with Hanger's Compliance Policies.
* Ensure the privacy and security of protected health information per HIPAA requirements.
* Assist with quality assurance programs to ensure patient satisfaction with Hanger Clinic services as necessary.
* Oversee patient follow-up and assist with Patient Evaluation Clinics as directed.
* Report timely key statistics to market and corporate management for sales, revenue, cash and patient flow.
* Maintain a system of internal controls to ensure proper handling of cash receipts including data entry and bank deposits.
* Report Clinic employee hours to Payroll Department accurately and timely.
* Coordinate scheduling of clinician schedules to ensure proper coverage of patient appointments.
* Review clinician documentation to ensure complete and appropriate patient billing.
* Performs other duties or special projects as assigned.
Minimum Qualifications
* Associate degree or equivalent combination of education and experience required.
* Minimum five years administrative and/or healthcare billing experience required.
* A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures required.
* Minimum three to five years experience in Orthotics and Prosthetics (O&P) billing preferred.
* Ability to key 50 words per minute preferred.
In an effort to maintain our highest level of customer service to our patients, no phone calls or walk-ins from prospective candidates, recruiters, staffing agencies or contractors will be accepted by the hiring Hanger Clinic. All inquiries will be directed to Hanger Talent Acquisition.
Additional Success Factors
* Strong customer service skills.
* Strong interpersonal, oral (including telephone) and written communication skills.
* Ability to work with handicapped individuals.
* Complete understanding of medical reimbursement and terminology.
* Proficient computer skills, including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems. The ability to train/coach others in these skills.
* Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc. The ability to train/coach others in these skills.
* Knowledge of state, federal and regional collection and reimbursement laws where applicable and Accounts Receivable (A/R) and cash collection principles.
* Excellent organizational skills and ability to manage multiple tasks.
* Proficiency with basic math and accounting skills.
* Ability to identify and solve problems and to coach others as necessary.
* As driving may be required, a motor vehicle record will be obtained to validate that driving history is acceptable under Hanger's stated driving policy.
* Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
* Keep the patient at the center of everything that you do, building lifelong trust.
* Foster open collaboration and constructive dialogue with everyone around you.
* Continuously innovate new solutions, influencing and responding to change.
* Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
Employees working at least 20 hours per week are eligible for the following benefits:
* Competitive Pay
* Health Insurance
* Dental Insurance
* Vision Insurance
* 8 Paid Holidays per Year
* Paid Vacation Time Off
* Paid Sick Time Off
* 8 hours of paid time to volunteer in your community
* Floating Holiday
* Life Insurance
* Medical Flex Spend Account
* Dependent Care Flex Spend Account
* Free employee assistance program
* 401(k)
* Full-time employees are also eligible for short-term and long-term disability insurance
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Updated March 14, 2024
Updated March 14, 2024