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Hybrid Business Analyst
Insight Global
Remote senior operations analyst job
Role: Business Analyst
Full Time -
Salary: 84k-115k
Hybrid position that requires frequent travel (approximately 85%) to customer site in downtown Columbus, OH- sit hybrid at the client site downtown which is department of JFS and then will bounce around a little between that and the office in Dublin
Occasional travel within the state of Ohio may also be required.
Must Haves:
Bachelor's degree in business administration, Public Administration, Business Management, Business Technology, Social/Human Services Technology or related field
3-year of relevant experience as BA if degree OR 7+ years relevant experience if no degree
Strong knowledge of business analysis and/or the human services field
Proficient in OnBase
Skilled in technology solutions, MS Office, and teleconferencing tools
Experience managing large-scale projects and day-to-day operations
Valid driver's license, reliable transportation, and full coverage auto insurance
Plus:
Experience in Health and Human Services
Certified Change Management Profession
Specialized training in Project Management, Business Analysis, Business Planning, Organizational Assessment, and/or Business Strategy and Analytics
Certification achievement of the International Institute of Business Analysis (IIBA)
What you'll be doing
Collaborate with subject matter experts both internally and externally, market owners, product owners and developers to translate customer business needs into software application requirements and software enhancement requests
Critically evaluate information gathered and understand business process management to translate customer business needs into specific project requirements.
Determine system design specifications and define test conditions both technical and business compatibility, preparing a plan for validating system design, facilitate system design testing using test scripts and/or test scenarios, and completing corresponding documentation.
Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
Determine the effect of product changes to business and technical processes on the project
Elicit project requirements using interviews, document analysis, surveys, site visits, task and workflow analysis, use cases, etc.
Facilitate customer-facing activities (both in person and remotely through video-conference platforms) throughout project implementation including system design workshops, change management identification sessions, and other activities as assigned
Assist in enforcement of project deadlines and schedules
Promotes and fosters an environment and culture of inclusion and equity.
Performs other job-related duties as assigned.
$60k-84k yearly est. 1d ago
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Remote Senior Platform Product Director - AI-Driven Ops
Pager 4.3
Remote senior operations analyst job
A leading digital operations management company is seeking a Senior Director of Platform Product Management. This role focuses on guiding product strategy and fostering high-performing teams. The ideal candidate will have 6-10+ years in technical product management, particularly in a B2B SaaS environment, and will possess strong integration architecture knowledge. The position offers a competitive salary range of $200,000 to $337,000, along with potential for bonuses and equity.
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$200k-337k yearly 2d ago
Lead Cyber Watch Ops Analyst - 90402954 - null
Amtrak 4.8
Remote senior operations analyst job
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Lead Cyber Watch Ops Analyst - 90402954 - null
Your success is a train ride away!
As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY
The Cyber Watch OperationsAnalyst is a key position responsible for supporting the day-to-day operations of our Cyber Threat Command Center. In this role, you will have a critical impact with key stakeholder engagement, cybersecurity incident management, incident response, and coordination. Your expertise in cyber incident response, cybersecurity incident handling, and cyber threat analysis will be instrumental in protecting our organization's systems, data, and reputation.
ESSENTIAL FUNCTIONS
Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.
Ability to think critically and like threat actors.
Strong analytical and problem-solving skills, with the ability to assess complex situations and make informed decisions.
Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means.
Ability to apply techniques for detecting host and network-based intrusions using intrusion detection technologies.
Ability to interpret the information collected by security tools.
Knowledge of attack vectors, threat tactics, and attacker techniques.
Preferred ability for effective communication and interpersonal skills, work well with others in an integrated team environment, and must be self‑motivated.
Preferred knowledge and familiarity with Operational Technology (OT), Industrial Controls Systems (ICS) or Supervisory Control and Data Acquisition (SCADA) systems but not required.
Responsible for delivery of security solutions for activity‑based assignments, executing and resolving problems within specified area.
Monitor Cyber security anomalies, investigate, resolve and escalating Cyber Security events, incidents and problems. Search for potential vulnerability, exploit, or “0” day based on user behavior, endpoint threat detection, network behavior analytics, artificial engine alarms and managed security reports.
Review Firewall, IDS/IPS logs, web content filtering logs, NetFlow device logs, antivirus logs.
Lead Cyber Security tools (SIEM, EDR, CASB etc.) administration.
Lead periodical checks for company policy violation / Support the investigation on policy violation.
Lead Cyber security audits and inspecting security logs to uncover possible security violations.
Generating, gathering, and tracking security metrics, developing scorecards for the metrics, and communicating the results. Supports and participates in formal reporting related to Cyber Security Operations.
Monitor security events and develop Cyber security controls across the enterprise.
Lead Security support efforts for application and infrastructure related projects.
Lead application security risk assessments for new or updated internal or third‑party applications.
Conduct quality test activities and validate test completeness in preparation for go‑live.
Responding and resolving problems, security incidents and forensic investigations.
Investigates, resolves and escalates problems. Monitors and analyzes metrics to ensure customer satisfaction and vendor performance.
Lead vulnerability and risk analysis using commercial tools or custom scripts and documenting found gaps.
MINIMUM QUALIFICATIONS
Bachelor's degree in computer science, Information Systems, or related field plus 6+ years relevant experience required or 9+ years of relevant work experience required to satisfy education and experience requirements.
Professional security‑related certifications (e.g., Security+, Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), etc.).
Must possess excellent customer service, strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self‑motivated.
Strong analytical skills.
Experience with SIEM, EDR, CASB, IDS/IPS, AV, DLP UEBA, FW, etc. technologies.
Experience performing vulnerability management assessments.
Experience working in a Cyber Security Operations (or SOC) as an analyst.
PREFERRED QUALIFICATIONS
Master's degree in information technology, Cyber Security, or equivalent.
Experience with scripting languages.
8+ years' experience in cyber security specialization (compliance, information security program management, continuous monitoring, vulnerability assessment).
WORK ENVIRONMENT
Work is performed in a Remote Work Environment.
May require travel up to 10% of the time.
Requires on‑call status. After hours, weekend and periodic shift work may be required.
COMMUNICATIONS AND INTERPERSONAL SKILLS
Must have excellent oral and written communication skills.
The salary/hourly range is $103,700-$134,460. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo‑pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short‑term incentive bonus based on factors such as individual and company performance that is commensurate with the level of the position and/or long‑term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401(k) retirement plan with employer match; life insurance; short and long‑term disability insurance; paid time off; backup care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID: 165673
Work Arrangement: 02-Remote Optional Click here for more information about work arrangements at Amtrak.
Relocation Offered: No
Travel Requirements: Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions require a pre‑employment background check that includes prior employment verification, a criminal history check and a pre‑employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre‑employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety‑sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety‑sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
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A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation.
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$165k-237k yearly est. 2d ago
Senior Director of Operations, Veterinary Services
Petsmart Store Support Group, Inc. 4.3
Remote senior operations analyst job
About the Team
PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care.
About the Location
Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive.
About the Job
The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment.
Key Responsibilities:
Operational Leadership:
Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards.
Franchise Consulting & Enablement:
Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards.
Client & Customer Experience:
Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models.
Field Team Management:
Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level.
Strategic Implementation:
Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements.
Financial Stewardship:
Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability.
Regulatory & Clinical Compliance:
Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation.
Cross-Functional Collaboration:
Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment.
Qualifications:
10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services
Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators
Proven track record of driving customer experience initiatives in a clinical or retail environment
Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred
Deep financial acumen, including P&L management and budget forecasting
Ability to lead and inspire cross-functional and geographically distributed teams
In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards
Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners
Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care
About the Culture
At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success.
Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet friendly environment, bring your pets to work!
On-site Dog Park
“Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
“Sit & Stay” Café serving fresh breakfast and lunch options
On-site coffee bar
“Lil' Paws” learning center and onsite daycare facility (associate paid)
Volunteer events with PetSmart Charities
Learn more about #LifeAtPetSmart here:************************************************
Check out Associate stories and share in some celebrations at PetSmart:************************************
Explore PetSmart Benefits here:******************************
If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
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$125k-164k yearly est. 2d ago
Remote DeFi Analyst: Risk, Growth & Insights Lead
Gauntlet
Remote senior operations analyst job
A leading DeFi firm is seeking a candidate for a key role in quantitative research and protocol partnerships. This position involves evaluating yield strategies, conducting risk assessments, and developing competitive analytics. Ideal candidates will have experience in crypto-native environments, fluency with on-chain data tools, and a strong interest in DeFi innovation. This role offers remote work within the US and competitive compensation packages.
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$96k-126k yearly est. 1d ago
Managed Services Analyst (Remote)
Databank 4.5
Remote senior operations analyst job
As a Managed Services Analyst you will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
You will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
Responsibilities
Product Documentation: Gather and synthesize detailed technical information from Engineering, Cloud, and Network Operations to write and maintain comprehensive documentation, including product datasheets, solution guides, FAQs, process guides, and internal knowledge bases.
Sales Enablement Materials: Develop and refresh content to train and enable the sales team, partnering with relevant stakeholders for presentations, collateral, and internal product education.
Product Catalog Management: Maintain the cloud and managed services product catalog with up-to-date features, specifications, and positioning to support sales and business initiatives.
Pricing Support: Collaborate with Finance and Product Management to develop, review, and update product pricing, ensuring competitive, transparent, and accurate offerings.
Process Improvement: Assess and refine documentation, operational, and go-to-market processes for efficiency and consistency across the organization.
Competitive Intelligence: Monitor and analyze competitive products and pricing, providing actionable insights for product positioning and strategy.
Cross-functional Collaboration: Serve as a connector between technical, product, finance, and sales teams to ensure knowledge sharing and coordinated execution.
Support Strategic Initiatives: Contribute to new product launches and key projects through strong documentation and operational support.
Qualifications
Bachelor's degree in Business, Information Technology, Computer Science, or related field, or equivalent experience working with cloud/managed IT services.
3-5 years in a business operations, product management, technical marketing, or related function within cloud, IaaS, or data center environments.
Deep understanding of cloud computing (IaaS, virtualization, storage, networking, managed services).
Proven expertise in authoring technical documentation for audiences at all levels.
Experience developing training content and sales enablement materials.
Comfortable working with Finance and Product to support pricing activities.
Strong analytical and critical thinking skills with attention to detail and accuracy in data analysis and financial modeling.
Experience with CRM systems (Salesforce preferred), ERP systems, CPQ (Configure, Price, Quote) platforms, and deal desk operations including quote review and approval processes.
Skilled at process improvement and operational best practices.
Excellent collaboration and project management skills; experience working cross-functionally with technical and business stakeholders.
Strong written and verbal communication abilities.
Advanced proficiency with Microsoft Office Suite, Google Workspace, and documentation/collaboration tools (e.g., Confluence, SharePoint).
Customer-oriented mindset and high attention to detail.
Legal authorization to work in the U.S. is required.
Benefits
· Health, Vision, and Dental Insurance Packages
· Short-Term and Long-Term Disability Insurance
· Life Insurance
· 401k with company match
· 3 weeks' Paid Time Off and Paid Holiday
$52k-75k yearly est. 2d ago
AI Business Analyst (Consultant) | Blackstone Portfolio Company | Enterpise SaaS | Remote
Saragossa
Remote senior operations analyst job
We're partnered with a PE-backed SaaS leader (acquired for $4.6B in 2023) entering year three of its PE journey. The company provides enterprise technology for meetings, events, and hospitality, supporting 30,000+ customers globally and powering millions of events across in-person, virtual, and hybrid formats.
The Role
The AI Business Analyst contractor will sit within a newly formed internal “AI Factory” sponsored by the CIO. The goal: centralize, assess, and prioritize business-led AI ideas-rather than spreading them across existing BA teams.
You'll act as the primary intake and decision point for AI initiatives, particularly across HR, Finance, and Marketing, helping determine which ideas are viable, valuable, and worth further investment.
What You'll Do
Serve as the single POC for business-driven AI ideas
Translate concepts into clear, actionable requirements
Partner with developers on rapid AI POCs (e.g., Salesforce data modeling, AI automation, Glean)
Within 1-2 weeks, assess POCs and recommend go / no-go decisions
Confidently challenge senior stakeholders and push back on low-value ideas
Help evolve the role into a broader enterprise AI data and strategy function
What They're Looking For
Strong Business Analyst experience in enterprise environments
Exposure to AI, automation, or data-driven initiatives
Comfortable influencing senior leaders and saying “no” when needed
Consulting mindset with a focus on speed, value, and ROI
Why It's Compelling
High visibility with the CIO and leadership team
Real ownership over AI investment decisions
Clear path from AI POCs to firm-wide AI strategy
PE-backed environment focused on impact and execution
Note: Our client cannot provide visa sponsorship, so candidates must be fully authorized to work in the US without restrictions or through a third-party employer.
A leading renewable energy developer in San Francisco seeks a SeniorAnalyst, FP&A. This role is responsible for corporate forecasting, management reporting, and delivering actionable insights. Candidates should have 2-5 years of experience in FP&A or related fields, along with strong analytical and communication skills. A Bachelor's degree in finance or accounting is required. Competitive salary and comprehensive benefits included.
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$91k-125k yearly est. 5d ago
IBP & Master Data Analyst
Sigma 4.1
Remote senior operations analyst job
Join our amazing team of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table!
Position Summary:
The IBP Strategic Data Analyst will manage, maintain, govern, and analyze SAP MRP and all modules of Planning systems/Platforms. Master Data to ensure and measure integrity, accuracy, and consistency. Provide clear direction, training and lead activities related to master data management and settings within the systems. The IBP Strategic Data Analyst will leverage data-driven insights and best practices to reduce costs, and support business growth initiatives for plant production of a quality, cost-effective product delivered to customers.
Essential Job Functions:
Ensure effective Master Data Management (Planning and MRP) and system functionality through governance, routines, reports, and stakeholder collaboration. Maintain SAP MRP and Planning data integrity-ensuring reliability, completeness, and accuracy for optimal supply chain, inventory, and transportation planning. Conduct audits, implement data validation, and recommend system enhancements to improve SAP and Planning System utilization. Support new product introductions, promotional packaging, and seasonal inventory planning by coordinating with stakeholders and tracking KPIs.
Deliver training and analytical reports to enhance operational practices and system utilization. Drive continuous improvement in MRP/Planning through root cause analysis and performance reporting. Establish standards, governance, and compliance while providing data-driven insights for decision-making. Coordinate stakeholder meetings to ensure alignment on system projects, governance, and master data integrity.
Develop and monitor KPIs to optimize system performance and supply chain costs. Use advanced analytics to improve inventory management, maintain efficient stock levels, reduce waste, and drive data-based operational decisions.
Coordinate and compile performance to the annual plan; provide feedback to the business based on current and historical trends; develop strong relationships with business leaders; ensure data-driven and successful Integrated Business Planning process.
Provide scheduled deliverables and ad-hoc reporting. Automate reporting and KPIs with IT, BI, or Excel.
Other duties as assigned.
Minimum Qualifications:
Bachelor's degree in Supply Chain, Finance, or Business
Three (3) years SAP data management/data cleansing initiatives
Five (5) years analysis in Inventory Management and/or Planning
Preferred Qualifications:
IBP experience
Knowledge, Skills & Abilities (KSA's):
Project management, strategic communication, and critical thinking skills
Knowledge in change management
Advanced proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Word), including pivot tables, complex graphs, and pricing charts
Ability to work well under pressure and meet deadlines through sound project management and prioritization
Ability to communicate with others in an effective and concise manner
Ability to understand complex technical information and business terms
Strong analytical skills in reviewing data to identify trends and opportunities
Knowledge of supply chain functions, forecasting tools/software
Problem-solving skills, ability to define problems, collect data, establish facts, and draw conclusions
Ability to communicate across all levels of the organization, present complex ideas concisely and clearly
Ability to self-motivate and possess independent problem solving
Effective relationship building skills and project management skills
Environmental/Working Conditions:
Able to travel up to 20% of the time
May work remotely
Physical Requirements:
Usual office and/or plant environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and/or balancing
Frequent use of eye, hand, and finger coordination enabling the use of office and/or plant machinery/equipment
Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone
Noise level in the work environment ranges from normal office/plant levels to loud levels due to equipment and/or machinery use
$62k-91k yearly est. 15h ago
Epic HIM Analyst
Teksystems 4.4
Remote senior operations analyst job
Our customer, is in need of an Epic HIM build resource to support a backlog of existing work, and potentially support on a few other upcoming projects. The Epic Sr. Analyst - HIM, initiates the implementation, builds, and modifies of the application, and collaborates with key stakeholders, end-users, and
application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
* Serves as a primary support contact for application end-users.
* Initiates the design, development, implementation, and maintenance of the application.
* Initiates all phases of testing and the documentation of workflow design.
* Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
Initiates the identification of issues and guides the work to resolve them.
Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of
requested data, and execution of day-to-day operations.
* Collaborates with trainers on application changes and new features to develop documentation and training strategies.
* Works with stakeholders, the business community, and end users to ensure the application meets our clients business/clinical needs.
* Participate in on-call rotations and support and attend and participate in, applicable committees.
* Maintains regular communication with team members, including participating in weekly project team meetings.
* Review. the status of projects and issues on an ongoing basis with leadership.
* Remains knowledgeable about our clients policies, procedures, and business operations.
* Adheres to University and unit-level policies and procedures and safeguards University assets.
*Skills*
Epic, Epic resolute, Epic ROI, coding, Epic certified, HIM Certified, HIM certification, Agile, Health care, testing
*Top Skills Details*
Epic, Epic resolute, Epic ROI, coding, Epic certified, HIM Certified, HIM certification
*Additional Skills & Qualifications*
These resources could potentially be providing backfill support to FTEs so that they are able to provide support with other projects, or they could be tasked with supporting net new initiatives across HIM
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Orlando, FL.
*Pay and Benefits*The pay range for this position is $75.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$41k-60k yearly est. 3d ago
Sr. Business Analyst Officer - Wheeling, WV
Wesbanco Bank Inc. 4.3
Remote senior operations analyst job
Back Sr. Business Analyst Officer #51-8534 Multiple Locations Apply X Facebook LinkedIn Email Copy Location
This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).
Market Wheeling Work Hours per Week 37.5 Requirements
Bachelor's Degree in technology or another related field, or equivalent combination of education and experience required.
Minimum five years experience in banking, technology, or another related field required.
Strong knowledge of customer and user system experiences required.
Advanced technical skills are not required; but knowledge of system components and user experience is highly required.
Experience supporting digital banking, electronic banking, commercial online banking including mobile apps required.
Experience with deposit and/or loan operations required.
Experience with ACH payments, including knowledge of National Automated Clearing House Association (NACHA) file layout and rules required.
Must demonstrate experience with leading successful technology projects as well as working with various business lines to achieve optimal results.
Experience in creating business requirements, test plans, project plans and other technology project related documentation desired.
Job Description
SUMMARY:
Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Sr. Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Sr. Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Consults with key stakeholders to determine business objectives and success factors.
Collaborates with business area to collect, analyze and evaluate information related to business systems.
Documents business requirements, functional requirements, and design specifications.
Coordinates with the application analyst counterpart to document technical requirements.
Analyzes and manages new and existing system utilization by the end user.
Assists in the development of training materials to ensure proper usage and highest optimization of the applications.
Serves as an expert in business system solutions in alignment with assigned business area.
Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources.
Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes.
Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes.
Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed.
Fosters strong relationships with supporting vendors, IT teams, and supported business area.
Opens and tracks support tickets and feature requests.
Responsible for the work effort within assigned applications during acquisitions.
Tests new functionality and documents test plans in correlation with the business area.
Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking.
Maintains a strong understanding of risks and controls of the business area and applications supported.
Collaborates with project management on new initiatives within assigned area of responsibility.
Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors.
Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints.
Strong organizational and prioritization skills.
Team player with a positive outlook.
Excellent analytical, problem-solving and decision-making skills.
Demonstrated proficiency in basic computer applications such as Microsoft Office.
Ability to learn other banking systems.
Ability to effectively use technological resources for meetings, coaching and training.
Full-Time/Part-Time Full-time Area of Interest Information Technology All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more
$89k-110k yearly est. 5d ago
Staff Systems Solutions Analyst, Certinia
Procore 4.5
Remote senior operations analyst job
As a Staff Systems Solutions Analyst, Salesforce GTM at Procore, you'll join our GTM Tech, Data & Process team to define, design, and build best-in-class solutions on Salesforce.com and integrated systems.In this role, you will be directly responsible for developing and executing the Business Process & Systems roadmap for our Global Professional Services leveraging Salesforce & Certinia.
This role is based out of our Austin, Texas office, reports into the Sr. Manager, GTM Systems and offers flexibility to work remotely as schedule permits. We're looking for someone to join us immediately.
What you'll do:
Be subject matter expert of our Professional Services Business Process & Systems implementation end-to-end
Lead stakeholder conversations to identify, define and translate business requirements into technical solutions, fostering collaboration and building trust as a delivery partner.
Create detailed functional designs for business process flows, automations, integrations, and user interfaces - to ensure robust systems at scale.
Own end to end system analysis and design, including that of large and complex system projects.
Administer Procore's Salesforce setup and configuration, including complex automations, object configurations, and integrations.
Maintain a holistic view of Salesforce processes to understand the impact on configuration, workflow, and permission changes, driving actionable insights from configuration and performance assessments.
Research, integrate, and manage third-party applications and packages. Oversee system integration to ensure different components and systems work together effectively.
Keep up to date on Salesforce industry best practices and trends to drive ongoing improvements to Procore's Salesforce.com platform.
What we're looking for:
Bachelor's degree in Computer Science, Information Technology, or related field.
Strong written and verbal communication skills and ability to communicate effectively across the organization.
6+ years of experience supporting enterprise-level processes, with an emphasis on Salesforce & Certinia Professional Services Automation (PSA).
In-depth knowledge of Salesforce.com configuration and administration on Sales Cloud and Certinia Professional Services Cloud.
Effective written and verbal communication skills, with proven experience collaborating across functional areas.
Passionate about Salesforce.com; regularly following Salesforce trends and best practices.
Ability to excel in a fast-paced environment requiring attention to detail, excellent organizational skills, a high degree of motivation, and deadline-driven productivity.
Salesforce.com Administrator and Platform Developer 1 certifications. Required experience with Certinia Professional Services Cloud.
Advanced Administrator certifications, and working knowledge of SOQL, Developer Workbench, and Copado are a plus.
Additional Information
Base Pay Range:
127,680.00 - 175,560.00 USD AnnualFor Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$84k-107k yearly est. 6d ago
Legal Operations Analyst II
Affirm 4.7
Remote senior operations analyst job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are hiring an experienced Legal OperationsAnalyst II to support Legal Platform Services, including both Vendor Legal and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You'll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster.
What You'll Do
Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations
Oversee contract database management, ensuring data integrity, and reporting accuracy
Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting
Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
Support contract operations and process improvement, identifying opportunities for automation and scalability
Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed
Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment
What We Look For
3+ years of in-depth experience in contract management, legal operations, or contract technology administration
Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
Demonstrated success implementing legal technology solutions and process automation
Comfort with data analysis, reporting, and metrics-driven decision-making
Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
In-house legal team experience, working at fast-paced companies that value quick decision-making
You've never met a legal process you couldn't simplify and improve
You adapt quickly to changing processes and new priorities - the only constant here is change
Excellent verbal and written communication skills
Strong bias for action to get stuff done
Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
A sense of urgency on all matters
Highly responsive and proactive
A team player mindset (no job is too big or too small)
Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself
Base Pay Grade - H
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $140,000
USA base pay range (all other U.S. states) per year: $88,000 - $128,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$100k-140k yearly Auto-Apply 9d ago
Growth Operations Analyst
Ridgeline International 4.1
Remote senior operations analyst job
We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster.
But enough about us. What's in it for you?
We work hard and do fun things.
Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures.
Job Description
Are you ready to explore how the national security and defense sector, private equity, and tech companies collaborate to tackle some of the most complex business and mission challenges? Ridgeline International is a tech company and the national security platform for Enlightenment Capital. We're looking to bring on a part-time team member to join our Growth Team, providing essential market intelligence and operational support.
As part of the Growth Team, the team member will report directly to the Vice President of Strategy Growth and Business Development, contributing to strategic research efforts and supporting executive leadership. The responsibilities of this role will include monitoring market developments, researching procurements, assessing the impact of business, technology, and geopolitical trends, creating competitor profiles and white papers, and helping to manage growth operations including pipeline management. This is an exciting opportunity to gain hands-on experience at the intersection of national security, technology, and growth strategy and operations.
The ideal candidate is high-energy, adaptable, and interested in working on impactful projects while gaining insights into the intersections of national security and tech, we'd love to hear from you.
Qualifications
Must haves:
Ability to obtain a security clearance.
Prior experience working in an office environment.
Understanding of US Government organization with a focus on the Department of Defense.
Nice to haves:
Active Secret clearance.
Experience using research tools and market intelligence databases for federal contract opportunities and procurement information.
Prior experience in tech startups, government consulting, or Department of Defense (DoD) sectors.
Additional Information
Why You'll Love Working Here:
Innovative Environment: Work in a setting where your ideas and expertise are valued.
Collaborative Culture: Be part of a team that supports each other and works toward shared goals.
Career Growth: Opportunities for professional development and career advancement.
Here are some Perks of being a Ridgeliner!
Flexible PTO + holidays
Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
Employer Contribution to Health Savings Account (HSA)
Learning & Development opportunities
Professional coaching services
Get the technology you want to do your job
We have free daily snacks & drinks
Physical Requirements:
Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office
Constantly work with computers and other information technology equipment
The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.
If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at ************** or contact us through e-mail at [email protected]
$43k-49k yearly est. 3d ago
Operations Analyst
Honda Trading America Corp
Senior operations analyst job in Marysville, OH
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
Job Purpose
Ensure timely and accurate inventory receipt (EDI and manual add)
Ensure appropriate inventory value is reflected on a tag-by-tag basis through inventory transformation & accrual management.
Ensure accurate financial reporting / document preparation for monthly fiscal check. (Department closing with accounting dept)
Ensure appropriate payment within terms for all suppliers. (A/P Suspend List)
Preparation of accurate & timely monthly business reports
Key Accountabilities
Process suspended invoices and work the vendor statement to resolve payment or pricing issues.
Maintain and resolve GR/IR open balances.
Ensure timely completion & processing of Add/Deducts or processor claims as necessary. Assist with '01 (claim) and '02 (TFP), invoices for monthly dept. closings. Provide clear & logical backup detail. (ie: claim forms, add/deducts, etc.)
Assist sales teams with timely & accurate inventory receipts & inventory transformations. Utilize support structure to focus on customer/supplier issues efficiently; support of projects and presentations; understand steel business including material claims, processing, and cost structures.
Support sales teams with timely receipts of inventory. Complete daily transformations in order to meet sales teams' invoicing requirements. Attach proper default and “special” costs to material as needed.
Collect, summarize and present data to support supplier management objectives of continuous improvement. Support training and development of associates regarding area of expertise. Monthly management of closing activities. Monthly generation of Department Business Reports.
Analyze daily work activities to determine if greater efficiencies can be achieved. Develop and present analysis in a meeting format; assist in creating documentation to support new procedures.
Keep monthly closing reports, daily reports (cuts & coil receipt) filed and archived according to department procedures; keep desk neatly organized to allow for efficient workspace.
Qualifications, Experience, and Skills
Minimum Educational Qualifications:
Bachelor's degree or equivalent work experience
Minimum Experience:
Customer service experience
SAP experience preferred
Other Job-Specific Skills:
Understand EDI and manual inventory receipt process, to include how to resolve any exceptions or accuracy / timely concerns
good presentation skills to include TQM and PDCA process
understanding of general accounting principles
analytical skills
Job Dimensions
No. of Direct Reports: 0
No. of Indirect Reports: 0
Financial Dimensions (e.g. annual revenue, operating budget): 0
Decisions Expected
Inventory receipt, inventory transformation, costing, accrual and A/P management
Ability to accurately and timely support month end closing requirements for dept. (Credits/Debits/Prior Period Adjustments, HAM Variance, Accrued Sales & Purchases, and Accrual monthly summary
Accurately and timely collect and confirm data for month end business reports
What differentiates Honda and make us an employer of choice?
Total Rewards:
Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Paid Overtime
Regional Bonus (when applicable)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Career Growth:
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued Learning
Training and Development programs
Additional Offerings:
Tuition Assistance & Student Loan Repayment
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Wellbeing Program
Community Service and Engagement Programs
Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
$50k-75k yearly est. 7d ago
Revenue Operations Analyst
Shaffer Distributing Co 4.0
Senior operations analyst job in Columbus, OH
We're looking for a hands-on Revenue OperationsAnalyst to bring greater consistency, clarity, and reliability to how our sales work gets done. This role focuses on building out and maintaining a clean, dependable CRM and supporting the flow of quoting, ordering, and reporting. It's a great fit for someone who enjoys organized systems, clear processes, and making things work smoothly to enable sales teams.
You'll be closely involved in the tools and workflows our sales teams use every day, helping support our team, improve visibility, and keep things running well as the business grows.
Who We Are
Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries.
We've grown significantly in recent years and are focused on the future. We are evolving our structure, strengthening our divisions, and investing in the tools and roles that will help us grow. This new role is a key part of that forward momentum.
What You'll Do
The Revenue OperationsAnalyst acts as a steady connector across our revenue workflow, keeping systems organized and processes running the way they should. It's well suited for someone who likes turning defined ideas into something that works reliably every day.
Key areas of responsibility include:
CRM Development & Maintenance
Maintain accurate, well-structured CRM data
Enable CRM tools for the sales team
Keep records organized and aligned as opportunities move through the pipeline
Align data from CRM and ERP systems
Quoting & Ordering
Support quote standards and perform quality review for accuracy
Manage order changes so updates are tracked and nothing gets missed
Identify, surface & solve bottlenecks and inconsistencies in CRM and sales data
Reporting & Enablement
Produce CRM and sales activity reporting
Ensure reports are timely, clear, and dependable
Support revenue generating activities & processes
The Revenue OperationsAnalyst is a hands-on role focused on execution and upkeep. You will spend most of your time coordinating with sales and operations teams, living in the systems, and keeping the engine running smoothly. This position works in the office. Standard work hours are M-F 8am-5pm, with minimal travel, as needed.
Location: Columbus, Ohio (In-office, Full Time)
Required Skills & Experience
Experience in sales operations or similar role
At least 2 years working in a CRM
HubSpot experience preferred, not required
Highly organized, detail-oriented and execution driven
Skilled with Microsoft Office tools with high technical aptitude
What We Offer
Become an employee-owner and earn shares every year Competitive compensation 401(k) with company match Medical, dental, vision, life, and disability insurance Paid vacation and paid holidays Supportive and collaborative work environment
$47k-74k yearly est. Auto-Apply 25d ago
Senior Business Applications Analyst
Playstation 4.8
Remote senior operations analyst job
Why PlayStation?
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Sony Interactive Entertainment LLC seeks a Senior Business Applications Analyst in San Mateo, CA to drive data catalog adoption and engagement among engineers, following standards established by data literacy and data discovery teams. Requires a Master's degree in Information Systems or related field or equivalent, and three (3) years of experience developing, implementing and maintaining data reports, solutions and dashboards. Must include three (3) years of experience modeling data in SQL and utilizing Tableau reporting tools; utilizing data analytics platforms, including data warehouses, data lakes and transactional databases, and data structures and database schemas; contributing to Data Governance processes and practices through data classification and data lifecycle management; utilizing enterprise data catalog tools for data assets management and data documentation; performing data quality analysis and data incident reporting; utilizing data change management processes across enterprise and functional groups; and organizing work and business deliverables through Agile planning process roadmaking, planning and incremental execution. Telecommuting and/or working from home may be permissible pursuant to company policies. Sony is an EOE.
Salary range: $202,176.00 - $287,200.00/year
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
$202.2k-287.2k yearly Auto-Apply 4d ago
Project Analyst
SMI Management 3.9
Remote senior operations analyst job
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Job Summary:
As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management.
Key Functions/ Basic Duties:
Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively.
Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations.
Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals.
Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success.
Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives.
Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements.
Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech.
Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies.
Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment.
Education and/ or Experience:
Bachelor's degree in a related field (Business, Finance, Computer Science, etc.)
Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech.
Proven track record of successfully managing complex projects from initiation to completion.
Proficiency in project management software, including Smartsheet and Microsoft Project.
Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations.
Excellent communication, leadership, and problem-solving skills.
PMP or other relevant project management certification.
Language Skills: Speaks English fluently.
Computer Skills: Proficient in MS Office Suite and Smartsheet.
We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
$62k-92k yearly est. Auto-Apply 60d+ ago
Project Analyst -- HOMES / HEAR Energy Rebate Programs
Aptim 4.6
Remote senior operations analyst job
APTIM Energy Transitions is seeking a Project Analyst with programmatic and project management experience to work with the APTIM HOMES and HEAR team. This position provides technical and administrative support to APTIM's HOMES and HEAR Programs. APTIM's role is to develop and manage Home Energy Rebates created through the Inflation Reduction Act including the Home Efficiency Rebate Program and the Home Electrification and Appliance Rebate Program. The Project Analyst will report to the Operations Manager and support development of program designs aligning with U.S. Department of Energy (DOE) guidance and state guiding principles, lead reporting and data analytics within an assigned state or across multiple states and provide project management support. Industry and technical knowledge in residential energy efficiency and electrification is desired. The ideal candidate will be able to operate independently, rapidly summarize large amounts of information or data and create executive summaries that accurately represent detailed information.
APTIM's Energy Transition team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects exceeding expectations and meeting the unique needs for our commercial and retail clients.
The successful candidate will immediately assume an active role supporting the planning and operational activities for the programs. The Project Analyst must be a critical thinker, able to manage multiple tasks, have excellent written and verbal communication skills, and be able to maintain positive relationships with colleagues and implementation contractors. The role requires a person who is accountable, process driven, detail-oriented, and pragmatic. Individuals in this role will be expected to embrace a collaborative approach, take ownership of their workspace, and find solutions to challenges as they arise. You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.
Key Responsibilities/Accountabilities:
Work as part of an energy efficiency and electrification team ensuring the administration, implementation, and verification of federally funded energy efficiency projects are successfully executed.
Develop reporting that aligns with DOE requirements and provides operations leadership insights to improve operations.
Create and streamline processes in collaboration with the Operations Manager and other program leadership to reduce effort and improve timeliness, predictability and quality of outputs.
Conduct QA/QC of program processes and protocols, offering improvements and recommendations.
Support contract management, including reporting and tracking program performance and metrics.
Directly assist in the resolution of program operation and management issues.
Lead or support project management activities by providing project management tools, facilitating meetings and/or following-up with action items from assigned team members.
Review project application forms by customers, contractors, engineers/consultants, and other program participants to ascertain compliance with program policies and procedures as needed.
Maintain, update, and add entries to the system databases accurately.
All other duties as assigned.
Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations.
Basic Qualifications:
Bachelor's degree from an accredited four-year college or university or equivalent work experience.
4+ years program/project management experience related to energy program management, implementation, or administrative oversight.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Ability to collect and analyze data and interpret information to proceed with appropriate actions.
Ability to develop and implement policies and procedures.
Self-starter with the ability to manage time, work independently and prioritize projects within established deadlines and handle multiple tasks simultaneously.
Commitment to fostering a collaborative work environment within the team and the broader organization.
Ability to identify and resolve project incentive application issues with customers and trade allies.
Strong communication and collaboration skills; experience with client engagement and coordination.
Proficient in Microsoft Office software.
Ability to travel to locations based on assignment at least quarterly.
Desired/Preferred Qualifications:
Energy savings modeling
Familiarity with residential weatherization best practices
BPI Certification
Experience with utility DSM RES program, including custom project reviews
2+ years' experience in the energy efficiency industry preferred.
Knowledge of residential energy efficiency and electrification technologies including lighting, HVAC, water heating, appliances, and building envelope and how they affect utility consumption and demand.
Experience with project management and analytics software solutions.
CEM, PMP, or similar certification or the desire to obtain.
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $70K-$110K. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
Watch our video:
About APTIM - In Pursuit of Better