Senior operations manager jobs in Albany, NY

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility #LI-LF2 The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. #PetcoGM The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $0.00 - $0.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda .

The Operations Program Manager is a pivotal role within our Operations team, directly influencing the efficiency and effectiveness of the Proposal & Project Engineering (PPE) team. This position is instrumental in driving systems, processes, and metrics that ensure operational excellence and achieve significant improvements in safety, quality, delivery, and cost. This responsibility includes tracking and reporting engineering KPI performance, launching corrective and preventive actions in case of deviations, and driving continuous improvement initiatives that achieve meaningful improvements in safety, quality, delivery and cost. This role reports to the leader of the PPE Operations team and will work closely with a diverse set of functional groups both inside and outside of engineering to achieve operational excellence. **Job Description** **Essential Responsibilities:** + Support operating rhythms, bowler metrics and use of visualization tools to facilitate daily management for PPE teams to meet or exceed priorities around Safety, Quality, Delivery and Cost. + Identify continuous improvement opportunities to streamline operations and provide leaders with information to help them run their operations more efficiently. + Drive engineering team to achieve year-over-year productivity targets and quality through the implementation of Lean and continuous improvement activities. + Partner with PPE program managers and functional leaders to drive headcount planning and pacing for the PPE team while understanding trade-offs needed to meet headcount targets. + Collaborate with PPE leaders and cross-functional teams to drive consistent standard work process rigor and best practice sharing to operate as ONE engineering team. + Drive flow of information to PPE and related teams through ownership of newsletter and other reporting mechanisms. **Required Qualifications:** + Bachelor's Degree from an accredited university or college in a technical or business-related discipline with at least 5 years of relevant experience -OR- + High School Diploma/GED with at least 8 years of relevant experience **Desired Characteristics:** + Industry-related experience in engineering, project management, or operations management. + Exhibits outstanding cross-functional working relationships. + Understanding of Engineering processes and operations. + Ability to present complex numbers/data in succinct and easy to understand format. + Demonstrated capability in collaborating with and leading through influence in a matrixed global organization. + Strong project management orientation with demonstrated ability to plan, execute, and document projects/initiatives within a complex environment. + Strong analytical and problem-solving skills. + Self-starter with a proven track record in delivering results. + Proficiency in operational tools such as Tableau, Excel, PowerPoint, Smartsheet, MS Access, Power BI. + Embraces the GE Vernova Way by leading through innovation, serving customers, applying Lean principles, collaborating as one team, and demonstrating accountability to deliver on our commitments. + Customer-focused with clear, concise written and oral communications to the appropriate level. + Servant leadership mindset ... humble, open, collaborative, and continuously learning. GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes For candidates applying to a U.S. based position, the pay range for this position is between $98,400.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: ineligible. This posting is expected to remain open for at least seven days after it was posted on December 01, 2025. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

The base salary range for this position is dependent upon experience and location, ranging from: $153,000 - $191,000 The Director of Transmission Operations reports to the VP of Electric Operations and holds full accountability for the strategic leadership, operational excellence, and regulatory compliance of the transmission system. This role ensures seamless integration across engineering, planning, construction, maintenance, and system operations. The position is responsible for delivering safe, reliable, and cost-effective transmission services while driving innovation, process improvement, and cross-functional collaboration. The Senior Director will lead major transmission projects, oversee emergency response coordination, and represent the company with external stakeholders including regulators, municipalities, and industry groups. The role will be responsible for the execution of Transmission and Distribution (T&D) programs, including Transmission Line Inspection (TLI), Wood Pole Inspection and Treatment (WPIT), and the associated corrective maintenance. Key Responsibilities: * Strategic Leadership & Planning: Develop and execute the annual business plan for Transmission Operations, including O&M and Capital budgets. Align transmission strategies with corporate goals for safety, reliability, sustainability, and customer satisfaction. Monitor performance metrics and adjust resources to ensure goal achievement. * Operational Oversight: Lead daily transmission field operations, including system maintenance, outage response, and asset management. Ensure compliance with federal, state, and local regulations, including NYISO and FERC standards. Oversee vegetation management planning and execution for transmission corridors. Direct the execution of Transmission programs, including Transmission Line Inspection (TLI), Wood Pole Inspection and Treatment (WPIT), Associated corrective maintenance, and reliability initiatives. * Process Improvement & Innovation: Evaluate and enhance work processes across transmission engineering, planning, and execution. Promote a culture of continuous improvement and data-driven decision-making. Leverage technology and operational dashboards to optimize performance. * Project & Resource Management: Direct major transmission infrastructure projects from concept through execution. Oversee execution of programs including TLI, WPIT connections, and capital reliability initiatives. Coordinate with internal teams (e.g., Distribution, Engineering, Supply Chain) to ensure timely and cost-effective delivery. Manage contractor relationships and ensure quality and safety standards are met. * People Leadership: Set performance goals and development plans for direct reports and broader transmission teams. Foster a high-performance culture focused on accountability, collaboration, and innovation. Mentor and develop future leaders within the organization. * Stakeholder Engagement: Serve as company representative in industry forums, regulatory meetings, and public engagements. Build and maintain relationships with local governments, utilities, and community organizations. Lead coordination efforts during emergencies and system restoration events. Required Qualifications: Education and Years of Experience: * Bachelor's degree in electrical engineering, business, or a related discipline, with a minimum of 10 years of relevant experience, or * Associate's degree and 14 years of relevant experience, or * High School Diploma and 18 years of relevant experience. * Prior Supervisory/Management experience. * Deep understanding of transmission system design, operations, and regulatory requirements. * Proven experience in budget management, project execution, and performance optimization. * Strong leadership, communication, and negotiation skills. * Ability to manage complex problems and drive strategic solutions. * Familiarity with transmission vegetation management and asset lifecycle planning. * Ability to manage multiple projects under tight deadlines. Preferred Qualifications: * Master's Degree in Engineering, Business Administration, or related field. * Experience with NYISO/FERC compliance and transmission reliability standards. * Demonstrated ability to lead cross-functional teams and drive enterprise-wide initiatives. * Strong business acumen and commercial thinking. * Experience in mentoring and talent development across geographic boundaries. * Ability to foster innovation and lead change in a dynamic environment. #LI-On-Site #LI-JM1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date:

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. About the Role As a Senior Strategy & Operations Manager, Customer Strategy, you will play a critical role in supporting and driving our strategic shift towards serving new customer segments. You will be responsible for helping to understand and accelerate our short and long-term customer growth by analyzing target segments, identifying requirements to win new customers, and ensuring operational execution supports our goals. You will collaborate cross-functionally to align on customer strategy, ensure our GTM efforts are coordinated to deliver on our goals, and ensure a seamless journey for our evolving customer base. You will report to the Chief Revenue Officer. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You'll Do Contribute to the development and execution of the roadmap and long-term vision for acquiring and retaining new customer segments Conduct quantitative and qualitative analysis to understand target verticals, customer segments, competitive landscape, and key requirements for winning and serving new customer profiles Collaborate with cross-functional teams including Sales, Marketing, Product and CX to identify operational needs and ensure execution processes are aligned to support strategic customer acquisition and retention goals Analyze the economics, value, and opportunity costs of customer-centric initiatives, providing insights and recommendations on their impact to growth, revenue, and broader business goals Support the design and execution of tests and experiments related to customer acquisition, onboarding, and engagement to prove market fit and accelerate growth in new customer segments What We're Looking For 5-8+ years of relevant experience in operations, strategy, business analysis, or strategic finance, preferably in a rapidly changing startup environment Strong skills in synthesizing data and translating insights into clear, actionable customer strategies; comfort with analytical tools and modeling, and an ability to investigate root causes A resourceful and scrappy operator excited to contribute to scaling new customer segments from the ground up, adept at creating clarity in ambiguous problem spaces with minimal oversight Proven ability to work closely with and influence without direct authority across diverse cross-functional teams (e.g., Product, Sales, Marketing, Finance), building strong relationships to achieve shared customer goals Benefits & Perks Flexible PTO Competitive health & dental insurance options, with premiums partially or fully covered by GG Fertility and adoption benefits via Carrot Generous, fully-paid parental leave policy 401k benefit - employees are eligible to contribute starting day 1 of employment Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses Pre-tax commuter benefits Dependent Care FSA Home office support Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year The starting base salary for this role in New York, California, and Washington is between $170,000-$210,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. Personal Information: Notice at Collection for Employees and Applicants Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

About UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty Oversee the entire customer lifecycle post-product adoption, ongoing engagement, and renewals Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes Foster a culture of continuous learning, collaboration, and customer-centricity within the team Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge. Qualifications Minimum of 8+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position Proven track record of successfully leading and developing high-performing customer success teams Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders Excellent coaching and mentoring abilities, with a passion for developing talent Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero) Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond. Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500 students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive. We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together. Position Overview The Director of Operations leads the implementation and maintenance of clear operational systems that allow the school leaders and teachers to focus on students, families, and academics, enabling a supportive school environment. Duties/Responsibilities Embraces innovation and continuous improvement, gets their hands dirty, and relishes the challenge of finding ways to work smarter and cost-efficiently. Manages relationships with outside vendors regarding technology and facilities management. Responsible for creating and revising structures and systems to support and improve existing routines. Oversees the operations and finance at the school and acts as the primary interface with the KIPP Capital Region School Support Team, independently addressing challenges and coordinating across schools when necessary. Acts as a critical member of the school leadership team, along with the Principal and Assistant Principal, to ensure effective operational support of school strategy and manage school operations, including correspondence with the KIPP Capital Region Regional Team. Supervises the Office Manager, Operations Coordinator, Operations Manager, and Custodian. Manages relationships with outside vendors, helps address general office and administrative needs, and ensures the smooth operation of the administrative office, including mailings, and attendance reporting, office machine maintenance, etc. Creates and oversees the school's budget and finances; oversees school-based purchasing and applies a culture of thrift to all purchasing. Ensures adherence to the school's fiscal policy and procedures. Manages student information system, generates report cards, progress reports, and schedules, and coordinates with KIPP Capital Region Regional Team about data analysis and reporting. Plans and coordinates logistics for school events and activities as needed, including Saturday school, parent meetings, concerts, and field trips. Runs and oversees the school's facilities and physical condition via Head Custodian and outside vendors when necessary. Oversees the purchasing and maintenance of technology equipment, wireless networks, and implementation of technology training. With the assistance of the KIPP Capital Region Regional Team, school-wide compliance with health and safety laws, teacher certification, fingerprinting, city and state education mandates, onboarding, and all federal and state workplace regulations is ensured. Coordinates with School Leaders and KIPP Capital Region Regional Team to ensure that school-based employees receive timely and accurate payroll and benefits. Monitor performance metrics and mechanisms to track needs, trends, the effectiveness of operational programs, and progress toward accomplishing objectives. Manages student recruitment, admissions applications, registration, and waitlist via the Student Recruitment and Enrollment Systems. Establishes operational systems with the long-term sustainability of the organization in mind. Evaluate qualitative feedback, quantitative data, and observations on a regular basis to inform strategy, decision-making, and accountability. Acts as point person in hosting visitors and managing relationships with vendors. Builds a joyful and rigorous school culture. Partners with the Principal in fostering consistency in academic and behavioral expectations. Ensures that traditions and rituals that support the KIPP Capital Region mission, vision, and values are built and maintained, grade by grade, year to year. Communicates regularly with families about their children's performance, school policies, trips, and events. Builds and fosters relationships with community leaders and organizations, including maintaining a robust database of community organizations. KIPP Capital Region Perform other duties as outlined by the Principal, Regional Director of Special Education and MD of Schools Principal Manager. Committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all our stakeholders to participate in this work so that we can create a future without limits for our students together. Complies with all charter, federal, state, and local laws, and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services Adheres to organization policies and procedures; promotes and supports mission, vision, and values, including developing and participating in internal surveys and data collection for continuous improvement initiatives. Qualifications Education and Experience Bachelor's degree from an accredited College or University is required. 3 to 5 years of experience is required, with at least 2 years managing a small team or multiple large projects, preferably in a charter or public school environment. Understanding of working directly with students, preferably required in the charter, private, or public school environment. Prior experience working in schools and urban communities is preferred but not required. Ability to work a flexible schedule outside of regular business hours. Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives. Physical Requirements The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Prolonged periods were sitting at a desk and working on a computer. Must be able to access and navigate all areas of the school and other facilities as needed. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee needs to read, write, and speak English fluently. While performing the duties of this job, the employee is required to stand, walk, sit, use fingers to type, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance; stoop/bend and reach, kneel, crouch or crawl; talk, hear. Dexterity requires writing and operating standard office machines such as computers, printers, copiers, fax machines, phones, and calculators. Ability to occasionally lift and move up to 20 pounds. Additional Information Work Perks When you join KIPP Capital Region, you are joining in on our promise to families that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop a passion for learning and the drive necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in the Capital Region. And while the biggest perk to working at KIPP Capital Region is doing work that makes a lifelong difference in the lives of our students, you'll find that's not the only benefit we offer: Generous time-off Industry-leading medical, dental, and vision coverage Aggressive employer 403(b) contribution match Childcare benefits Unparalleled work/life integration Casual dress code Relocation stipend (conditions apply) And so much more! For more information on the benefits of joining KIPP Capital Region, please view our Employee Benefits Summary . Learn More: KIPP Capital Region offers a competitive salary ranging from $114,000 - $126,000. Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network. KIPP Capital Region will evaluate and determine the step/level a new hire will be placed within our teacher salary scale at point of hire. All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it's like to work at KIPP Capital Region: kippcapital.org/join-our-team/ This role is located at KIPP Capital Region schools in Troy, NY.

Job Description KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond. Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500+ students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive. We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together. Position Overview The Director of Operations leads the implementation and maintenance of clear operational systems that allow the school leaders and teachers to focus on students, families, and academics, enabling a supportive school environment. Duties/Responsibilities Embraces innovation and continuous improvement, gets their hands dirty, and relishes the challenge of finding ways to work smarter and cost-efficiently. Manages relationships with outside vendors regarding technology and facilities management. Responsible for creating and revising structures and systems to support and improve existing routines. Oversees the operations and finance at the school and acts as the primary interface with the KIPP Capital Region School Support Team, independently addressing challenges and coordinating across schools when necessary. Acts as a critical member of the school leadership team, along with the Principal and Assistant Principal, to ensure effective operational support of school strategy and manage school operations, including correspondence with the KIPP Capital Region Regional Team. Supervises the Office Manager, Operations Coordinator, Operations Manager, and Custodian. Manages relationships with outside vendors, helps address general office and administrative needs, and ensures the smooth operation of the administrative office, including mailings, and attendance reporting, office machine maintenance, etc. Creates and oversees the school's budget and finances; oversees school-based purchasing and applies a culture of thrift to all purchasing. Ensures adherence to the school's fiscal policy and procedures. Manages student information system, generates report cards, progress reports, and schedules, and coordinates with KIPP Capital Region Regional Team about data analysis and reporting. Plans and coordinates logistics for school events and activities as needed, including Saturday school, parent meetings, concerts, and field trips. Runs and oversees the school's facilities and physical condition via Head Custodian and outside vendors when necessary. Oversees the purchasing and maintenance of technology equipment, wireless networks, and implementation of technology training. With the assistance of the KIPP Capital Region Regional Team, school-wide compliance with health and safety laws, teacher certification, fingerprinting, city and state education mandates, onboarding, and all federal and state workplace regulations is ensured. Coordinates with School Leaders and KIPP Capital Region Regional Team to ensure that school-based employees receive timely and accurate payroll and benefits. Monitor performance metrics and mechanisms to track needs, trends, the effectiveness of operational programs, and progress toward accomplishing objectives. Manages student recruitment, admissions applications, registration, and waitlist via the Student Recruitment and Enrollment Systems. Establishes operational systems with the long-term sustainability of the organization in mind. Evaluate qualitative feedback, quantitative data, and observations on a regular basis to inform strategy, decision-making, and accountability. Acts as point person in hosting visitors and managing relationships with vendors. Builds a joyful and rigorous school culture. Partners with the Principal in fostering consistency in academic and behavioral expectations. Ensures that traditions and rituals that support the KIPP Capital Region mission, vision, and values are built and maintained, grade by grade, year to year. Communicates regularly with families about their children's performance, school policies, trips, and events. Builds and fosters relationships with community leaders and organizations, including maintaining a robust database of community organizations. KIPP Capital Region Perform other duties as outlined by the Principal, Regional Director of Special Education and MD of Schools Principal Manager. Committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all our stakeholders to participate in this work so that we can create a future without limits for our students together. Complies with all charter, federal, state, and local laws, and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services Adheres to organization policies and procedures; promotes and supports mission, vision, and values, including developing and participating in internal surveys and data collection for continuous improvement initiatives. Qualifications Education and Experience Bachelor's degree from an accredited College or University is required. 3 to 5 years of experience is required, with at least 2 years managing a small team or multiple large projects, preferably in a charter or public school environment. Understanding of working directly with students, preferably required in the charter, private, or public school environment. Prior experience working in schools and urban communities is preferred but not required. Ability to work a flexible schedule outside of regular business hours. Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives. Physical Requirements The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Prolonged periods were sitting at a desk and working on a computer. Must be able to access and navigate all areas of the school and other facilities as needed. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee needs to read, write, and speak English fluently. While performing the duties of this job, the employee is required to stand, walk, sit, use fingers to type, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance; stoop/bend and reach, kneel, crouch or crawl; talk, hear. Dexterity requires writing and operating standard office machines such as computers, printers, copiers, fax machines, phones, and calculators. Ability to occasionally lift and move up to 20 pounds. Additional Information Work Perks When you join KIPP Capital Region, you are joining in on our promise to families that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop a passion for learning and the drive necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in the Capital Region. And while the biggest perk to working at KIPP Capital Region is doing work that makes a lifelong difference in the lives of our students, you'll find that's not the only benefit we offer: Generous time-off Industry-leading medical, dental, and vision coverage Aggressive employer 403(b) contribution match Childcare benefits Unparalleled work/life integration Casual dress code Relocation stipend (conditions apply) And so much more! For more information on the benefits of joining KIPP Capital Region, please view our Employee Benefits Summary . Learn More: KIPP Capital Region offers a competitive salary ranging from $114,000 - $126,000. Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network. KIPP Capital Region will evaluate and determine the step/level a new hire will be placed within our teacher salary scale at point of hire. All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it's like to work at KIPP Capital Region: kippcapital.org/join-our-team/ This role is located at KIPP Capital Region schools in Troy, NY.

District Manager- Arch Telecom We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! What's in it for you? * Competitive salary and bonus structure * Uncapped commission earnings * A culture of care and excellence * BONUSES: Monthly sales incentive programs, contests, rewards and more. What will you do? * Must be up to date and knowledgeable on all services and products in the industry. * Provide an unparalleled customer experience to individuals visiting Arch Telecom, including greeting customers, answer phones, and assessing their needs * Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling. * Explain wireless solutions to customers in simple, easy to understand terms. * Teach customers how to enjoy their new products through successful setup and activation. How will you succeed? District Managers are responsible for overseeing all aspects of performance, training, and operations within their District. District Managers supervise management, sales, and service teams to ensure profitable operation of all locations within the District through attainment of all key performance indicators and company directives. DM's are expected to create a productive and positive work environment, provide leadership towards the achievement of maximum profitability, and growth in-line with the company values and vision. District Managers will: * Oversee sales performance of all locations within their District * Support locations with all sales, service, and operational related issues * Drive sales performance through on-going coaching, training, and development * Stay up to date on all industry information and technology * Communicate changes to their teams * Maintain and enforce all visual, housekeeping, and appearance standards * Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention * Conduct reviews, meetings, and trainings with all wireless sales professionals and management teams * Actively recruit and interview potential talent * Train, motivate, and inspire a team to achieve maximum results What experience & "must haves" do you need? * Previous multi-unit, wireless sales management experience required * College Degree Preferred, High School Diploma, or GED required * Successful completion of background and drug screening * Reliable transportation What else do you get? * ESOP [Employee Stock Ownership Plan]- Our retirement plan designed to provide employees with an ownership interest in the company * Full Medical, Dental, and Vision Benefits * Discounted cell phone services for you + family * Tuition Reimbursement * Annual President's Club trip celebrating our top performers * Constant development and growth opportunities * Compensation commensurate with experience and signing bonus Apply Now: ******************* Inquiries: ************************** IND2

The Operations Director is responsible for maximising the efficiency of our business centres to ensure we deliver fantastic customer service. Our processes should be continually re-engineered to make them simpler for our customers and staff so we can add new centres quicker and more cost effectively. This person will be a highly organised, creative problem solver who is commercial, continually thinks of the customer and successfully completes projects. Key Responsibilities * Simplify and standardise - communicate changes to operating model procedures, policies & support documentation and coach individuals as needed. * Provide Excellent customer service - identify problems and ensure plans are in place to remedy them. * Troubleshoot major issues - travel as needed to locations where there are significant issues that cannot be remedied remotely. * Continuous improvement - conduct "virtual" round table discussions with centre team members to identify issues that need resolving (stop, automate, train). * Team - manage performance through others. * Compliance - ensure compliance processes are managed and adhered to * Negotiation - managing relationships with multiple vendors * Project Management - new Centre Openings and refurbishment projects Required Skills, Experience & Qualifications * Enthusiastic - always has a positive attitude for your customers. * Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion. * Pride - pays attention to detail; takes responsibility for maintaining high standards. * Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count. * Critical thinking - provides objective analysis and evaluation of complex issues to form a judgement. * People focused -supports and encourages others, leads by example and provides feedback to improve performance. About the company IWG has been at the forefront of flexible working for over 35 years. With over 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient. We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services. As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers. Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres. Carbon Neutral Workplaces IWG's purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040. Leading Employer Award IWG is proud to be the recipient of a Leading Employer Award every year since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. Join us at ************** * Operations Director Job Description.docx

GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Who We Are Stensul dramatically reduces marketing content creation time - by up to 90% - so teams can better focus on improving marketing performance. Stensul makes this possible by streamlining the collaboration process and simplifying marketing asset creation for all marketers so they can create high-performing campaigns that drive stronger results. Stensul integrates with all leading ESPs/MAPs, workflow platforms, image digital asset management platforms, live content, link tracking, and messaging platforms. Top brands that trust Stensul to solve their most demanding marketing creation problems include BlackRock, Cisco, Demandbase, Equifax, Greenhouse, Siemens, and Thomson Reuters. At Stensul, our top priority is maintaining a people-first, diverse, and inclusive culture. We look for people that live by our core values - Garra, Learning Agile, Above & Beyond, and Team Players. We're committed to investing in your growth through mentorship, coaching, and meaningful professional development. If you thrive in a fast-paced environment and are eager to take ownership of a large, revenue-generating area of the business, we want to hear from you! Position Overview The Director of Revenue Operations will lead and evolve Stensul's RevOps function across the full customer lifecycle-from demand generation to renewals and expansion. This leader will own the systems, processes, and analytics that empower our GTM teams (Sales, Customer Success, Marketing, Partnerships, and Solutions Consulting) to operate efficiently and scale effectively. The ideal candidate is a strategic operator who can balance big-picture thinking with hands-on execution, bringing structure, data, and clarity to a fast-moving SaaS business. What You'll Do Own the GTM operating framework and underlying systems architecture: define and evolve the processes, data models, and platforms that enable forecasting, pipeline management, and reporting across the full revenue lifecycle. Lead systems strategy and administration: oversee our CRM (Salesforce), marketing automation (Marketo), and GTM tech stack to ensure clean data, seamless integrations, and user adoption. Develop actionable insights: build dashboards and analytics that surface leading indicators of performance, drive data-driven decisions, and align executive leadership around consistent metrics. Partner cross-functionally: collaborate with Sales, Marketing, CS, Finance, and Product to ensure GTM alignment on segmentation, compensation, territories, and campaign attribution. Drive operational readiness: support annual and quarterly planning, including quota setting, territory design, and headcount/resource modeling. Enable performance and scale: design playbooks, documentation, and training that help frontline teams execute effectively. Build and lead a high-performing RevOps team: mentor analysts and specialists, foster cross-functional collaboration, and create career development paths within the organization. What You'll Need 8-10+ years of experience in Revenue Operations, Sales Operations, or related GTM operations roles, ideally within B2B SaaS. Proven success operating at scale in a growth-stage (Series B-D) company. Deep expertise in Salesforce CRM, data modeling, and process design. Deep experience designing and administering sales incentive compensation plans and quota frameworks. Demonstrated ability to lead through influence, manage cross-functional stakeholders, and translate complexity into clarity. Experience managing and developing a team of operations professionals. Comfortable working with data at scale - from defining GTM dashboards to driving insights and accountability. Curious and tech-forward, with a strong interest in leveraging AI to elevate internal operations and productivity. A systems thinker who can balance strategic vision with hands-on execution. Why You'll Love Working Here! Competitive compensation package that includes equity - everyone has a stake in our growth Comprehensive benefits package that includes medical, dental, and vision coverage for you and your dependents, as well as a 401(k), life insurance, commuter benefits and parental leave plans Flexible time off policy, empowering you to balance work & life in the way that suits you best Regular Mental Health Days, ensuring that you consistently take time to reset A culture that prioritizes collaboration and transparency, as well as internal mobility and growth Salary information: The estimated base salary for this position is $190,000-$220,000 USD, plus variable compensation. Additionally, we offer both significant equity and comprehensive benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. Stensul is an Equal Opportunity Employer, meaning that we do not discriminate on the basis of race, religion, national origin, gender identity, sexual orientation, or any other protected class. We are deeply committed to creating an environment that celebrates diversity & in which each employee feels empowered to bring their whole self to work.

Job DescriptionDescription: Bread Alone is entering a new chapter of growth-expanding our teams, strengthening our culture, and building the systems that will support our next decade. We are seeking a strategic, people-centered leader to elevate our People Operations function and ensure that every employee has the clarity, support, and resources they need to thrive. This leader will oversee the full employee lifecycle-from talent acquisition and onboarding to learning & development, HR operations, total rewards, and compliance. They will shape the systems, processes, and rituals that define how our teams work, grow, and collaborate. This includes stewardship of our People Space at the Lake Katrine Production Bakery-our central hub for employee engagement, hospitality, and culture-while supporting a cohesive people experience across all locations. The ideal candidate brings executive rigor, operational discipline, and a deep commitment to inclusion and hospitality. They will partner closely with senior leaders across retail, production, and support teams to build a top-tier employee experience aligned with our long-term vision: to become a top employer in the Hudson Valley within three years and one of New York State's best employers within the decade. Requirements: Vice President of People Operations Duties and Responsibilities People Strategy and Organizational Leadership Develop and execute Bread Alone's people strategy, aligning talent systems, culture, and organizational design with long-term business goals. Build structures that ensure every employee has clarity of expectations, opportunities for growth, and values-aligned leadership. Create dashboards, KPIs, and reporting rhythms to monitor talent acquisition, retention, performance health, and compliance. Serve as a strategic partner to senior leadership on organizational design, workforce planning, succession planning, and leadership development. Participate as an active member of the Senior Leadership Team (SLT) and in the annual planning process. Talent Acquisition, Onboarding, & Retention Build best-in-class recruitment strategies and hiring workflows that attract and retain top talent across all departments. Ensure consistent, high-quality candidate experiences-including communication, interviews, assessments, and feedback loops. Oversee onboarding and new-hire training programs that support belonging, clarity, and readiness to contribute. Present recruitment and retention insights, trend analyses, and forecasts to executive leadership and the advisory board. Employee Experience, Training, Development, & Culture Partner with People team leadership to build systems for performance reviews, coaching, goal-setting, and ongoing feedback. Define company-wide learning and development infrastructure, ensuring clear ownership and hand-offs between People Operations and operating teams. Steward Bread Alone's Purpose, Values & Culture (PVC), designing programs that strengthen engagement and reinforce cultural alignment at every touchpoint. Lead the People Space experience at Lake Katrine-ensuring hospitality, warmth, and world-class employee facilities. Champion diversity, equity, inclusion, and belonging to ensure all team members feel respected, supported, and able to contribute fully. HR Operations & Compliance Oversee all HR operations, including employee relations, policy governance, benefits administration, and compliance. Direct the governance of company policy to ensure legal compliance and cultural alignment. Maintain strong internal controls, timely compliance reporting, and adherence to all federal, state, and local employment regulations. Partner with technology and operations teams to evaluate and implement HRIS and IT solutions that improve efficiency, accuracy, and employee experience. Payroll, Benefits, & Total Rewards Provide oversight of payroll execution to ensure accuracy, timeliness, and clarity-including PTO administration, deferrals, separations, and eligibility checks. Maximize employee understanding and utilization of Employee Stock Ownership Plan (ESOP), healthcare, 401(k), and other benefits. Assess and recommend total rewards programs that support competitiveness, retention, and employee well-being. Monitor compensation and benefits trends to ensure Bread Alone remains an employer of choice in the region. Cross-Functional Leadership & Continuous Improvement Collaborate closely with Directors and Managers across all departments to ensure consistent execution of people policies and standards. Lead cross-functional meetings on People Operations updates, Employee Handbook changes, and organizational alignment. Maintain the quality, consistency, and brand voice of all people-facing materials and communications. Bring back new ideas from peer companies, trade groups, conferences, and industry publications to keep Bread Alone on the leading edge. Pursue professional development opportunities for yourself and champion leadership development across the company. Qualifications Minimum 10 years of progressive People Operations or HR leadership experience Demonstrated executive presence with the ability to influence, coach, and lead through others Strong background in compliance, internal controls, and policy administration Hands-on HRIS/ERP experience; IT management experience a strong plus Exceptional communication skills with the ability to capture and uphold consistent brand language Analytical thinker with strong problem-solving abilities and data-driven decision-making Deep commitment to diversity, equity, inclusion, and belonging Approachable, supportive leader with strong coaching capabilities Ability to work a consistent schedule year-round, including holidays and weekends as required in a 365-day operation Must adhere to all Bread Alone safety guidelines Physical Requirements & Working Conditions Ability to travel regularly to all bakery, cafe, and market locations (Hudson Valley, NYC). Ability to move and stand for extended periods while visiting production and retail sites. Ability to occasionally lift and move objects up to 25 pounds. This role operates in a dynamic environment, with time split between a standard office setting and active production/retail locations. Must be able to work in environments with exposure to common food allergens (flour, nuts, etc.), as well as varying temperatures (heat from ovens, cold from walk-in refrigerators). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time, Exempt Compensation Range: $131,000 to $182,000 Our Values Feeding People Bread Alone creates simple, honest breads and foods. We believe that organic, regenerative farming is the right choice for individual, farm worker, and planet health. We accept the challenges of delivering fresh, organic breads to corner stores and supermarkets around the northeast. We embrace the economic challenges of keeping our breads and foods affordable and accessible for all. We thrive on the challenge of trying to delight everyone, every day. Preserving the Planet Bread Alone understands that the climate is in a crisis that threatens us all, especially the least fortunate among us. We believe that we all have a responsibility to respond. We strive to do our work with minimal harm to the planet. We aspire to prioritize stewardship of the planet in every decision, every day. We understand that there is no time to wait. Creating Equity We provide economic security for our employees through our commitment to a living wage and by sharing business profits with all. We are consciously building a team, top to bottom, that accurately reflects the diversity of our community. Through these actions, we intentionally open up opportunities for the historically disadvantaged, combat a legacy of social and racial injustice, and create equity. Ensuring Longevity Bread Alone is now in its 2nd generation of family leadership. We make decisions for the long term. We embrace the challenge and complexity of serving our highest values while remaining profitable and viable. We strive to create continued opportunities for the business and for everyone who contributes to its success. Our Culture Accountable I have an individual responsibility to this group's success. Collaborative I know that together we will go farther than I can go alone. Evolving I embrace that our business tomorrow is not our business today. We must aspire, plan, dream, persuade, and will our way to what's next. Empathetic I realize that my work and actions impact others and support my colleagues with compassionate directness. Gritty I recognize that we do difficult work. We lift, bend, think, listen, speak, problem-solve, smile, and say ‘thank you' every day. Through it all we recognize and champion the grit that our work demands. Optimistic I take on challenges with this team with the expectation that we will overcome them. Integrity, I commit to doing what is right, acting with honesty and transparency for my team and our customers. Bread Alone is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: Race, color, or religion Sex (including pregnancy, childbirth, or related medical conditions) Gender, gender identity, or gender expression Sexual orientation National origin, citizenship, or immigration status Age or disability (physical or mental) Military status or veteran status Marital or familial status Genetic information or predisposition/carrier status Status as a victim of domestic violence, stalking, or sex offenses Reproductive health decision-making Any other status protected by applicable federal, New York State, or local law. Bread Alone is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We will provide reasonable accommodations for individuals with disabilities and for religious observances, provided that such accommodations do not create an undue hardship for the company.

The Manager/Senior Manager, Strategic Intelligence (Competitive Intelligence) will provide high-value competitive intelligence and evidence-based recommendations to support business development and strategic decision-making. As part of the Strategic Intelligence team, this role will be responsible for designing and executing competitive intelligence research and analysis of competitors, market shifts, industry trends and external forces shaping the legal and professional services landscape. The ideal candidate will bring deep legal services sector knowledge, refined analytical capability and a proven record to support practice development decisions, client-focused initiatives and strategic decision support. Essential Job Duties & Responsibilities Work with the Strategic Intelligence Director to lead competitive intelligence research and analysis and produce strategic reports on key competitors, market shifts and emerging industry trends and opportunities. Monitor industry and regulatory developments affecting the legal services market, identifying implications and recommended actions. Produce concise, high impact briefing materials and executive level reports to support strategic planning, business development, innovation and investment decisions. Develop and maintain competitive intelligence framework and research methodologies, including internal and external data sources, tracking systems, and reporting workflows. Conduct competitive market benchmarking, opportunity assessment, client portfolio analysis and white-space research. Support strategic projects related to growth initiatives, lateral hiring analysis, geographic expansion and product / service development. Ensure compliance with ethical and professional standards in competitive intelligence activities. While not directly leading a team, engage in coaching, mentoring and developing competitive intelligence skills and capabilities across the Strategic Intelligence team. Required Skills and Experience: 6-10 years of experience in competitive intelligence, research / analysis or strategic planning within a law firm or professional services environment. Proven track record producing intelligence deliverables that directly inform senior-level strategic decisions. Demonstrated intellectual curiosity and deep knowledge of the legal services industry including business models, client dynamics, industry terminology, competitors and competitive environment. Expert analytical, critical thinking, and synthesis skills, with the ability to work with large data sets and advanced data visualization, and convert complex data into meaningful insights Exceptional written and verbal communication skills with the ability to create high-quality, executive ready materials, content and dashboards. Demonstrated success in senior roles presenting insights to senior stakeholders, and alignment with business development objectives. Strong project and program management and organizational skills with the ability to handle multiple priorities and deadlines High ethical standards and understanding of competitive intelligence best practices and legal boundaries Demonstrated experience in team development, including mentoring and developing junior members of the team, and fostering a collaborative team environment. Outstanding interpersonal skills, with demonstrated ability to lead effectively and foster collaboration across teams and departments. Proficient in utilizing advanced research tools, GenAI capabilities and data platforms, including Capital IQ, PitchBook, Refinitiv, Bloomberg, and other market intelligence tools, as well as MS Office Suite (Outlook, Word, Excel). Preferred Curious, strategic mindset with a passion for understanding market dynamics and business strategy. Self-starter able to build intelligence frameworks and able to succeed in a sophisticated, fast paced environment. Required Education: Bachelor's degree required Preferred Master's degree, MBA, JD or equivalent Salary Information NY Only: The estimated base salary range for this position is $200,000 to $250,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is exempt meaning it is not overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid

Transforming the lives of those affected by severe mental illness At Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams - including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists - work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive. Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. The Team: At Amae we are a collective of healthcare leaders on a mission to create a radically different patient-first behavioral health care model that truly transforms patient's lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of operators, builders and technologists from One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale. The Opportunity: We are growing our presence on the East Coast and are looking to hire Regional Operations Director to lead the people, programs and systems that fuel our success on the East Coast. Reporting to the COO, the Director is accountable for building and supporting the Amae Health Model across New York, North Carolina and future EST markets, meeting and exceeding key operational deliverables, acting as a steward to our resources and modeling the Amae way to our teams. What you will work on: Care Delivery: Foster an environment of excellence in care delivery through modeling, teaching and reinforcing the behaviors that elevate how we engage with our patients and define service delivery as an organization. Clinical Partnership: Work closely with clinical leadership to deliver high quality care for complex patients, ensuring our members unique needs are met with empathy and expertise. Strategic Planning & Execution: In partnership with clinical and operational stakeholders, devise and implement strategic initiatives to elevate quality of care, member outcomes, and cost-efficiency. Your vision will guide the continuous evolution of our service delivery. P&L Management: Work closely with growth, finance, and clinical leaders to foster a healthy business, including driving revenue, managing costs, and ultimately directing strategy to drive healthy care margins. About You: You are a healthcare innovator who thrives in high-growth environments and can lead through change. You know what “good” looks like, what makes the business tick, and take pride in developing teams that provide care that exceeds expectations. You're results-oriented, have experience defining and developing playbooks to support your teams in achieving organizational goals and are adept at navigating the ambiguity that comes with an early stage startup. High EQ and low ego, you are equally at ease leading or doing, and enjoy working with a team that does the same. If you have a growth mindset, and are excited by the opportunity to build ground-up systems that support an innovative care model, we would love to hear from you! What you'll have: Based in New York City with knowledge of local healthcare ecosystem, expertise in behavioral health/SMI care is preferred but not required 5+ years of leadership experience in a multi-site innovative healthcare delivery environment, 2+ years managing managers of patient facing teams across multiple locations P&L management experience required within a PE or VC backed organization Expertise in leading high growth organizations + scaling business; launching new sites, expanding patient volume, building infrastructure, teams and systems Experience with commercial payor models and an understanding of related revenue drivers Skilled at stakeholder management, with experience navigating relationships with internal stakeholders (physicians, clinicians and non-clinical teams) and external stakeholders (referral partners, joint ventures, payors, etc.) Experience launching and supporting new technologies MBA, MHA, or related graduate degree preferred This is a full-time role based in New York City and anchored to our UES and Brooklyn clinics a well as our corporate HQ at Union Square. Travel to the SF Bay Area and North Carolina along with other existing and future Amae Health clinic locations is anticipated. What we provide: Health Insurance: Comprehensive medical, dental & vision plans Competitive compensation Employee Assistance Program 401(k) FSA & HSA savings programs Short & long-term disability Pre-tax commuter assistance program Unlimited paid time off (PTO) Parental Leave - 12 weeks for birth and non birth parent 11 company holidays Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $162,000 to $219,000 per year based on a full-time schedule and the compensation package will include equity. Actual compensation packages are based on several factors that are unique to each candidate's experience and professional leveling and it is not typical for an individual to be hired at or near the top of the range. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications, degrees, licensures, and specific work location. More About Amae: 'Amae', pronounced ‘Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company - from the patients we serve to the team we're building. We're a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model's success is predicated upon achieving outcomes for our patients, not on the volume of services provided. Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Director/Vice President, Operations The Vice President of Operations will serve as a key leader within Omnicom Health Group, responsible for driving operational excellence, program management, and enterprise-wide initiatives across our network of agencies. This role is focused on enabling agencies to adopt modern tools, processes, and ways of working-ensuring initiatives are effectively implemented, scaled, and delivering measurable business impact. This role will bridge agency needs with network-wide capabilities, connecting leaders, technical experts, and business stakeholders to deliver integrated solutions. This individual will play a critical role in shaping operational strategy, fostering collaboration, and championing change management across diverse agency environments. Core focus in advancement and key emphasis on incorporating AI Key Responsibilities Operational Leadership & Program Management Lead cross-functional operational initiatives from design to execution, ensuring alignment with business objectives, timelines, and budgets. Drive the rollout and integration of new tools, platforms, and processes into agency workflows, ensuring adoption and sustainability. Manage program governance, including risk assessment, change management, compliance, and reporting. Develop and maintain process documentation, playbooks, and enablement resources to ensure consistency and scalability across the network. Track and report on program performance, adoption metrics, and business impact to leadership and stakeholders. Agency Engagement & Support Act as an ambassador and strategic partner to agencies, understanding their needs and tailoring operational solutions to support their goals. Connect agencies with network resources, SMEs, and capabilities to address challenges and unlock efficiencies. Facilitate workshops, transformation projects, and forums that foster collaboration, learning, and continuous improvement across agencies. Build and maintain strong relationships with agency leaders to drive trust, alignment, and shared success. Change Enablement & Innovation Champion new, modern ways of working across agencies, fostering a culture of adaptability and innovation. Partner with change management, training, and communications teams to support adoption and maximize value realization of new initiatives. Stay current on industry, technology, and operational best practices to inform continuous improvement and forward-looking strategies. Skills & Competencies Proven experience in operations management, business process improvement, or program management (8+ years; healthcare, marketing, or agency experience preferred). Strong ability to translate business needs into operational strategies, processes, and scalable solutions. Exceptional stakeholder management, collaboration, and facilitation skills across multiple levels of leadership. Demonstrated ability to lead change management and drive adoption of new tools or practices. Strong analytical, organizational, and problem-solving skills with a focus on efficiency and outcomes. Working knowledge of technology and automation tools (AI, workflow management, project management platforms) and how they enable operational improvement. Knowledge of compliance, data privacy, and ethical considerations in regulated industries a plus. Day-to-Day Deliverables Oversee execution of network-wide operational initiatives and agency pilots. Facilitate cross-agency meetings to align on goals, processes, and deliverables. Deliver clear reporting on program status, risks, and outcomes to leadership. Support operational troubleshooting, identifying challenges and partnering on solutions. Create and maintain roadmaps, process documentation, and training materials. Key Attributes for Success Operational mindset with a focus on efficiency, scalability, and user adoption. Ability to influence without direct authority and build consensus across diverse teams. Proactive, adaptable, and comfortable operating in a fast-paced, evolving environment. Strong communicator who can bridge technical and non-technical audiences. Curious, growth-oriented, and committed to continuous learning. Future-focused, with the ability to anticipate emerging trends (including AI and automation) and translate them into practical, business-ready solutions. The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. $145,000 - $152,000 Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice .

We're hiring a Senior Manager, Business Operations to help shape the future of patient care at Talkiatry. Sitting within Core Operations - the strategic engine and operational backbone that powers Talkiatry's growth and impact, the role is dedicated to one of the most meaningful levers in mental healthcare: patient retention. Your work will directly influence how patients stay engaged in treatment, adhere to care plans, and ultimately achieve better outcomes. By improving retention and reducing leakage, you'll not only enhance patient lives but also drive one of the most powerful multipliers of Talkiatry's long-term performance and mission impact: patient lifetime value (“LTV”).This is a highly analytical, strategic, and cross-functional role that blends data-driven insight with hands-on execution. You'll partner closely with Product, Clinical, and Marketing teams to design experiments, optimize the patient journey, and scale programs that improve continuity of care and patient satisfaction. The ideal candidate thrives on turning complexity into clarity - leveraging data to diagnose friction, collaborating across teams to implement solutions, and ensuring that every improvement in experience translates into measurable business and clinical outcomes. If you're energized by solving ambiguous problems, blending data and empathy, and helping shape the future of mental health delivery, this is the right role for you. About Talkiatry:Talkiatry transforms psychiatry with accessible, human, and responsible care. We're a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need-and allow psychiatrists to focus on why they got into medicine. You will: Patient Retention & Journey Optimization Map and continuously improve the end-to-end patient journey - from onboarding and first appointment through ongoing care and re-engagement. Identify and address drop-off points using both quantitative and qualitative insights (patient interviews, feedback, NPS trends). Partner with Marketing to design lifecycle campaigns and retention programs that strengthen patient adherence, satisfaction, and repeat visits. Create and test interventions that improve continuity of care (e.g., proactive follow-up reminders, personalized rebooking flows, treatment-adherence nudges). Collaborate with Clinical and Care Operations to ensure every process supports long-term therapeutic success and care outcomes. Strategy Execution & Operational Implementation Serve as the right hand to the Head of Business Operations on core retention and experience initiatives. Lead structured problem-solving, project management, and cross-functional coordination from design through rollout and measurement. Build alignment across Product, Clinical, Marketing, and Operations to ensure initiatives are executed consistently and at scale. Support long-term planning and P&L optimization related to patient retention, automation, and care-delivery efficiency. Develop and communicate clear updates, learnings, and progress to executive stakeholders. Product Alignment & Delivery Partner with Product and Engineering to translate patient and operational insights into scalable, technology-enabled solutions. Define business requirements and success metrics for retention-driving product features (e.g., scheduling tools, notifications, care-plan tracking). Collaborate on roadmap prioritization by linking patient experience improvements to measurable performance outcomes. Monitor implementation and feedback loops to ensure that new features deliver against patient and business goals. Analytics & Insights Own the analytics engine behind patient retention, leakage, and engagement - translating data into actionable insights. Build and maintain performance dashboards and analytical frameworks to track KPIs such as Follow-Up Visit Retention, 2nd-Visit Conversion, Net Churn, and NPS. Conduct deep-dive analyses to uncover friction, inefficiencies, and missed opportunities across the patient lifecycle. Quantify the business impact of retention initiatives and communicate clear ROI narratives for leadership. Design and evaluate experiments or pilots using rigorous measurement frameworks (A/B testing, cohort analysis, statistical validation). You have: 4-7 years of experience in top-tier consulting, investment banking, or high-growth operations roles. Exposure to healthcare or tech-enabled services is a plus. Proven ability to thrive in fast-paced, ambiguous environments. Strong analytical skills (Excel, SQL a minimum) with the ability to translate data into actionable insights and strategic recommendations. Experience running pilots or experiments end-to-end, from hypothesis to implementation and measurement, through iterations. Proven skill in developing executive-level presentations and communicating insights clearly. Excellent written and verbal communication skills. Bachelor's degree required. Why Talkiatry: Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands It all comes back to care: we're a mental health company, and we put our team's well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Director of Growth Operations to oversee the day-to-day activities of our non-clinical and non-go-to-market teams at Charlie Health. This role will significantly impact both the supply and demand sides of our business and encompass a diverse array of responsibilities including capacity planning, gross margin optimization, utilization management, and enhancing overall operational efficiency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission, thrive in a fast-paced environment, and have a passion for driving operational excellence, apply today. Responsibilities Oversee and optimize the daily operations of operations and technical teams by developing and implementing scalable processes, systems, and strategies that enhance efficiency, productivity, and overall business performance Own capacity planning models to forecast staffing needs and productivity targets Analyze operational data and develop our supply chain to ensure optimal resource allocation and utilization Drive headcount efficiency improvements to drive key financial metrics Design and implement advanced workforce management systems to enhance employee productivity and satisfaction, including staffing models, utilization tracking, and performance analytics Lead cross-functional initiatives to streamline workflows and enhance organizational effectiveness Collaborate with business stakeholders to align operations with strategic objectives Leverage data visualization tools to provide executive-level reporting and data-driven insights Qualifications 4+ years of operating experience (e.g. chief of staff, business operations, or similar cross-functional role) with a proven track record of successfully managing diverse responsibilities and driving results across various business areas at a high-growth company 6 - 12 years of total experience Background in banking or consulting Demonstrated career progression within an organization, showcasing a strong track record of internal promotions and increased responsibilities Strategic thinker with strong analytical skills and the ability to execute tactically Highly proficient in Excel Proficient in data visualization and analytics tools such as Tableau, Power BI, or similar platforms Excellent written and verbal communication skills Process-driven mindset, constantly seeking ways to improve efficiency and effectiveness Ability to multi-task in a fast-paced environment with a sense of urgency Self-starter with a strong work ethic and proactive problem-solving approach Located within a 45-minute commute of New York City and able to work 4 days a week out of our New York City office Work authorized in the United States and native or bilingual English proficiency Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $230,000 and $300,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total compensation range, including potential bonus, will be between $300,000 and $400,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

JOB SUMMARYAs a Senior Manager within the Valuation team, you will be a key member of our current and future growth, responsible for leading and overseeing complex valuation engagements for our clients and mentoring staff. Leveraging your expertise in financial analysis, market research, and valuation methodologies, you will guide a team of professionals in delivering high-quality valuation services. This role offers a unique opportunity to lead and shape the strategic direction of our valuation practice while providing important insights to our clients. Appropriately manage risk and ensure quality control procedures are being executed Conduct comprehensive financial analysis, including financial modeling, discounted cash flow (DCF) analysis, and comparative market analysis Identify and pursue new business opportunities by networking with potential clients, preparing proposals, and participating in business development activities to expand the firm's valuation services Demonstrate technical knowledge effectively through written and verbal communication Provide strategic insights to clients by evaluating financial risks and opportunities associated with their assets, businesses, or investments Manage valuation consulting engagements, serving as the primary point of contact for clients and ensuring successful project delivery Mentor and train new staff in areas of expertise and responsibility Oversee the financial aspects of valuation engagements, including budgeting, billing, and collections, to ensure profitability and efficiency Recognize needs and issues pertinent to client activity and demonstrates ownership of engagement's day-to-day tasks and activities Demonstrate knowledge of all technical aspects of the job, including related knowledge of necessary systems and procedures Oversee the development and execution of complex valuation models, including discounted cash flow (DCF), market comparables, and scenario analysis Ensure the accuracy and compliance of valuation reports, presentations, and documentation with industry standards and regulatory requirements Proficient in use of all technology necessary to performance execution, including advanced Excel modeling and common finance-related software Supervisory responsibilities Will supervise subordinate team members Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift to 15 pounds at a time Travel required Some travel may be required to client sites during engagements Required education and experience Bachelor's degree in accounting, finance, economics, or a related field 6 - 8 years in relevant position Certified Valuation Analyst, Chartered Financial Analyst, Accredited Senior Appraiser, Financial Modeling & Valuation Analyst, and/or Certified Public Accountant with Accredited in Business Valuation designation Preferred education and experience Master's degree in accounting, finance, economics, or a related field Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities, and activities may change at any time with or without notice. For job postings in the state of NY, we are required by law to include a good faith salary range for every job, promotion, and transfer opportunity in accordance with the New York State Pay Transparency Law. This range considers many factors, including but not limited to a candidate's knowledge, job specific skills, experience, licensure, and certifications. A reasonable estimate of the current range for this position is $140,000 to $215,000. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.

As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes. Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it. Summary The Outreach and Operations Director (OOD) is a dynamic and multi-faceted leader who is focused on operational excellence and building strategic relationships with constituents and donors on behalf of Breakthrough T1D. They demonstrate abilities to develop strategies designed to advance the organization's mission by expanding our reach into the community; managing volunteers to amplify programming across the territory's geography; and ensuring all territory operations are led in alignment with organizational goals and guidelines. The OOD ensures increased efficiency, deepens acquisition, activation and engagement results, and effectively utilizes core program metrics and key indicators to drive year-over-year trends, goal attainment and maximum performance impact. Through their work to ensure staff activities are aligned to building and activating the pipeline of newly diagnosed supporters and engaging healthcare providers (HCPs) to advance the distribution of Breakthrough T1D resources, the OOD supports revenue generation and growth of our supporter base. This individual is a high-impact, high-energy leader who can effectively bring the mission to life within the community through collaboration, cultivation, inspiration, and engagement. They will implement activities to support organizational strategies through their work to drive optimal results and actively demonstrate and promote enterprise-wide mindsets. This role serves as a people leader to 4 staff members. The Greater New York Territory is one of the top performing territories in the country and plays a vital role in the organization's success. The Territory includes Upstate New York, the Hudson Valley, the five boroughs of New York City, Long Island, Westchester County, and Fairfield County in Connecticut. The Greater New York Territory has 22 staff, 5 Chapter Boards and 20 events collectively driving over $13.6 million in total net revenue. We have a hybrid work schedule, in office two days a week and working remotely and in the field three days a week.We will consider a remote location within the territory footprint. Key Responsibilities Acquisition & Activation (30%) Develop and implement strategies that will build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines Identify and manage opportunities for Community Engagement (CE) resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy, which includes: Utilizing national CE dashboards to analyze data and uncover growth opportunities Acts on HCP leads to onboard new resource partners Build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities, i.e. Community Summit speakers, Board representation, etc. Ensure consistent communication to HCPs Manage process with resource distribution partners to ensure implementation meets expectations and standards Responsible for achieving territory engagement and acquisition goals and support the overall achievement of goals in the broader territory. Identify, develop, and implement engagement opportunities to deepen support and activation of newly diagnosed families and individuals, T1D community members, healthcare providers, advocates, and other stakeholders across the territory geography, including: Ensuring connectivity of Bag of Hope/Pack recipients across all territory programs and activities Developing community-based small event strategy, and managing volunteers to execute the events, i.e., meet-ups, support groups, community breakfasts Elevate supporters with greater interest and/or capacity to specific revenue channels like P2P, Signature Events, and Philanthropic Engagement. Manage the consistent implementation of strategies to acquire and activate supporters in events throughout the territory that will help ensure fundraising and participation goals are met for current and future activities Volunteer Management (30%) Recruit, cultivate, and manage volunteer leaders that drive engagement and activation throughout the territory, including an active Outreach Ambassador Chair, Mission Information Volunteer and Advocacy Team Chair Provide training, resources, and communications to volunteers to effectively execute program. Ensure meaningful engagement of volunteers at all levels and engage in good working relationships with key volunteer partners. Partner with volunteer leadership to develop and implement strategic activities within the territory that will expand engagement and acquire new supporters and advocate; and develop volunteer leadership support Collaborate with CE peers across the organization for idea sharing and learning, and participate in national CE meetings, trainings, and working groups Support the identification, cultivation and development of key volunteers and elevate prospects to P2P, Signature Events, and Philanthropic Engagement territory colleagues as appropriate Recruit and manage event volunteers and office volunteers Awareness (20%) Support and maintain the vision, mission, and priorities of Breakthrough T1D. Understand and be able to articulate the strategic direction and purpose of the organization. Demonstrate an educated and enthusiastic understanding of Breakthrough T1D's mission and research therapeutics. Promote mission engagement opportunities throughout the community in the areas of research, advocacy, community engagement and clinical trials. Lead the execution of community engagement, mission engagement, marketing and advocate recruitment strategies across assigned territory in alignment with national strategies, including the consistent implementation of: Breakthrough T1D Bag of Hope, Teen Pack and Adult Pack resources Outreach Volunteer Impact Initiative Breakthrough T1D Community Summit Advocate recruitment and engagement Territory marketing and external communications Chapter social media accounts Mission information dissemination Manage and ensure metrics are achieved for securing earned media placements for Breakthrough T1D and local events throughout the territory Represent the interests, professionalism, and integrity of Breakthrough T1D in all activities and relationships through a commitment to organizational standards and leadership by personal example. Administration (20%) Serve as primary territory finance support, including processing vendor invoices for payment and sending invoices for donations Provide data entry and reporting support Order event collateral, signage, and other materials Execute invitations and donation solicitation letters/mailings and emails Maintain departmental and organization-wide policies and procedures Develop expertise in event and donor platforms, as appropriate Participate in strategy meetings with Community Engagement and Strategic Alliances (CESA) program partners to establish goals, metrics, and pipeline strategies; monitor KPI progress, identify risks and opportunities, and take actions as appropriate to ensure success of program(s). Qualifications 5+ years of community building and engagement experience, with a proven track record of achievement in a complex, mission-driven organization. 2-3 years in a supervisory capacity with engagement and activation responsibilities and leadership experience that includes working directly with staff, large- and small-scale community events; healthcare-based organization with a diversified revenue and fundraising events portfolio highly preferred. Strong relationship-building skills with demonstrated experience with organizing community initiatives and knowledge of fundraising through peer-to-peer and signature event activities. Experience partnering with strong and active volunteers, including working successfully with a large network of passionate volunteers. Demonstrate a high degree of energy, integrity, courage, empathy, and creativity. A team player who can achieve individual objectives and support those of the entire territory and chapter team(s). Proven ability to successfully maintain an extensive network of strategic relationships (volunteers, health care and community partners, etc.) in the local area. Existing knowledge and network of relationships in the territory preferred. Ability to be an enthusiastic spokesperson/representative of Breakthrough T1D's mission. Clear communicator with ability to inspire others to engage and support an organization's mission. Demonstrated ability to multi-task, establish priorities, and work in a fast-paced and dynamic environment. Highly efficient in time management and can meet deadlines under pressure. Ability to work and make judgments independently and take initiative. Well-disciplined and resourceful initiative-taker with active listening, analytical, and problem-solving skills. Proficient with MS Office and constituent management databases. College degree or equivalent combination of education and experience. Ability to travel within the territory. Evening and weekend work as needed. Occasional overnight travel. Target Salary: $85k - $115k Essential Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Benefits: Breakthrough T1D offers competitive benefits, including medical, dental, and vision coverage, a 403(b) retirement plan, voluntary benefits, flexible spending and commuter benefit accounts, an employee assistance program (EAP), life and disability insurance, performance-based bonuses, and generous paid time off. Benefits may vary by job level and full time or part time status. Additional information: Requests for medical, religious, and other exemptions will be considered on an individual basis. Breakthrough T1D will comply with all federal, state, and local laws. Breakthrough T1D supports a diverse and inclusive workforce. Breakthrough T1D is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.