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  • Manager, Legal Operations Strategic Programs

    Apple 4.8company rating

    Senior operations manager job in Los Angeles, CA

    **Weekly Hours:** 40 **Role Number:** 200*********** Do you love taking on big challenges without precedent? Do you possess a deep knowledge of the legal industry and a passion for innovation? As a part of our discovery & operations team, you'll help provide legal support for all our products and businesses. Working for a company that invents entire categories and industries means you'll be challenged to creatively apply your deep operational expertise to rare and often unexplored aspects of the legal industry. We are looking for a Manager to lead our Strategic Programs team, supporting discovery and operations in the legal department. The ideal candidate has significant experience in people management, discovery technology, and operational execution with a demonstrated ability to manage an effective team. This role will define the vision and strategy for the team and oversee a complex portfolio of programs to drive results. **Description** As a Manager, Strategic Programs, you will be responsible for overseeing the design and execution of key Discovery programs. This role will develop strategy and define programs that address significant challenges, establish systems to identify improvements, and define success metrics to support the team's mission. You will operate as part of a supportive and fun team of program managers, technical specialists, lawyers, legal specialists and support staff who work closely together to protect Apple's interests. The programs you oversee will enable the Discovery team and our stakeholders to establish and refine policies and procedures, improving operations and allowing the team to scale for the future. Key programs may include: Discovery technology enablement and optimization Metrics, reporting and insights Process and workflow improvement Vendor management Financial management Change management Incident management **Minimum Qualifications** + 8+ years of in-house, law firm or vendor discovery experience, including significant experience leading complex discovery projects or program management in litigations and investigations + Experience successfully managing a team + Experience collaborating with executive-level leadership + Strong technology interest and aptitude, including familiarity with common discovery tools, project management tools and database management + Excellent operational, communication, analytical, organization, and negotiation skills **Preferred Qualifications** + Meaningful in-house or equivalent experience and experience managing discovery in litigation and regulatory investigations in a corporate setting + Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner + Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk + Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .
    $124k-163k yearly est. 8d ago
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  • PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)

    Alvarez & Marsal 4.8company rating

    Senior operations manager job in Los Angeles, CA

    Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability Evaluate the maintainability and operability of production facilities Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers Provide shop floor insights by talking with employees and customers and reviewing all available data Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: Supply Chain Operations Manufacturing Operations, SI&OP Footprint optimization, plant consolidation and product line transfer Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT Lean, Six Sigma, TOC and Value Engineering Demonstrated track record working with C-suite executives as well as private equity deal and operating partners Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis Previous strategy and change management experience. MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $150k-225k yearly 8d ago
  • Property & Asset Operations Manager

    Confidential Re Company 4.2company rating

    Senior operations manager job in Irvine, CA

    Employment Type: Full-Time | Exempt Role Description A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to support a growing portfolio of retail and mixed-use assets. This role sits between property management and asset management and is focused on financial and operational execution, not long-term investment strategy. This position plays a key role in preparing operating budgets, overseeing CAM reconciliations, and ensuring day-to-day property operations and financial performance align with approved asset plans. The role partners closely with asset management, property management, accounting, leasing, and leadership to support disciplined execution and protect NOI. This opportunity is well-suited for a technically capable, execution-oriented real estate professional who understands how properties operate financially and operationally and thrives in a structured, ownership-driven environment. Qualifications Prepare annual operating budgets and reforecasts based on historical performance, property conditions, vendor contracts, and lease recovery structures Monitor operating results versus budget and identify variances, risks, and corrective actions Oversee CAM reconciliations with appropriate internal oversight Interpret lease language related to recoverable expenses, caps, exclusions, and allocations Coordinate responses to tenant CAM questions, audits, and disputes Provide operational oversight in partnership with property management teams Support leasing execution through coordination of operational readiness and critical lease dates Assist with execution of approved capital projects, including schedule and spend tracking Serve as a coordination point between asset management, property management, accounting, leasing, and construction Support audits, lender requests, and ownership inquiries related to operations, budgets, and CAM Qualifications Required 6-10 years of experience in commercial property management, asset operations, or similar execution-focused real estate roles Demonstrated experience preparing operating budgets and managing CAM reconciliations Strong understanding of commercial leases, operating expenses, and recoveries High attention to detail with strong organizational and follow-through skills Proficiency with Excel and property management/accounting systems Preferred Experience with retail and/or multi-tenant commercial properties Background working closely with asset management, accounting, and leasing teams Comfort operating within defined approval and escalation frameworks What We're Looking For Technically strong and detail-oriented Process-driven and reliable Calm, professional judgment under pressure Clear communicator across operational and financial teams Able to handle confidential information with discretion Comfortable owning execution without owning strategy
    $78k-120k yearly est. 3d ago
  • Business Operations Program Manager

    Avantus

    Senior operations manager job in Los Angeles, CA

    We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Why Join QinetiQ US? If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives. Position Overview Join us in our fast-paced support to develop, advance, and sustain weapon systems for the U.S. Space Force (USSF) and its mission partners. You will be joining a team of personnel with experience and an in-depth understanding of the environments that include ground, near-space, space, and any system that operates in those environments to meet current and projected strategic, operational, and tactical needs for the Department of Defense (DoD). QinetiQ is a mission-led innovation company that works with the USSF and DoD to design, develop, field, and maintain requirements essential to national security and the survivability of the warfighter. We are seeking a Business Operations Program Manager in El Segundo, CA with ten (10) years of experience with DoD business operations preferably supporting the USSF. The ideal candidate will have familiarity with using the Comprehensive Cost and Requirement System (CCaR) as well as knowledgeable on DoD funding documents. This position requires an individual who can work closely with technical teams, stakeholders, and partners to ensure program success. The salary range for this role is 125,000 - 175,000 USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Responsibilities Support program acquisition efforts including advising and assisting the Government on cost, schedule, and performance matters related to space acquisitions, engineering, and operations Perform earned value management and schedule analysis in support of commitments, obligations, and expenditures Provide expertise in support of Integrated Baseline Reviews/Business Financial Reviews as well as insight into program defense contractor cost and schedule performance issues Review/analyze packages and participate in evaluations and assessments to perform integrated master schedule reconciliation Combine/correlate program execution data with program baselines including administering the collection and aggregation of obligations and expenditures data from CDRLs Required Qualifications 10 years of experience with DoD business operations with at least three (3) in a lead capacity Experience collecting and aggregating obligations and expenditures data from CDRLs Familiarity using CCaR System as well as knowledgeable on DoD funding documents MA/MS degree TS/SCI Eligibility required; willing to take CI Polygraph;#qinetiqclearedjob Preferred Qualifications * CCaR certification or coursework * More than three (3) years of experience in Business Operations lead capacity Company EEO Statement Accessibility/Accommodation: If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to *********************** or call ************** Opt. 4 and let us know the nature of your request and contact information. QinetiQ US is an Equal Opportunity/Affirmative Action employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
    $104k-150k yearly est. 8d ago
  • Head of Production & Factory Operations

    Senra Systems, Inc.

    Senior operations manager job in Redondo Beach, CA

    A manufacturing technology firm based in Orange County, CA, seeks an experienced Head of Production. The ideal candidate will lead operations for a new wire harness manufacturing factory, overseeing production, quality, and logistics. They will build and manage a team of over 200 technicians, establishing efficient processes. The position offers a competitive salary, onsite work, and various benefits, making a significant impact in a high-growth environment. #J-18808-Ljbffr
    $104k-195k yearly est. 3d ago
  • Sr. Program Manager, Global TA Operations

    Adobe Systems Incorporated 4.8company rating

    Senior operations manager job in Los Angeles, CA

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity We are looking for a strategic and execution-focused Talent Operations Senior Program Manager to lead the development, optimization, and implementation of hiring and selection processes. This role will be instrumental in composing scalable infrastructure, improving candidate experience, and enabling data-driven decision-making across our Talent Acquisition function. The ideal candidate will also play a meaningful role in supporting enterprise-wide change initiatives, ensuring seamless adoption and integration across teams. Key Responsibilities * Analytics Program Management: Partner with the Scaled Analytics Leader to keep analytics initiatives aligned with GTA priorities. Help drive projects like AI integration and process innovation, turning insights into action. * Recruiting Automation & Innovation: Co-lead the automation roadmap across sourcing, interviewing, offers, and onboarding. Pilot AI-first workflows, measure impact, and use a data-driven approach to inform decisions on scaling or retiring initiatives * Strategic Collaboration & Enablement: Translate business needs into system and workflow requirements. Partner with Enablement to ensure new processes are adopted smoothly by recruiters, hiring managers, and coordinators. Maintain compliance and quality across all automation and analytics efforts. * Change Management & Rollouts: Support enterprise-wide changes affecting hiring. Lead change strategies including stakeholder engagement, communications, training, and feedback. Track adoption and improve based on results. What You Bring * 8+ years in Talent Acquisition Operations or HR program management, ideally in large global organizations * Proven success leading cross-functional programs and driving adoption * Strong communication skills across technical and non-technical audiences and seniority levels * Comfortable with ambiguity and change * Experience navigating global hiring regulations, data privacy, and AI compliance is a plus * Familiarity with analytics tools (Excel, Tableau/Power BI, SQL) and AI concepts is helpful Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $112,200 -- $201,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $139,100 - $201,350 In New York, the pay range for this position is $139,100 - $201,350 In Colorado, the pay range for this position is $122,100 - $176,850 In Washington, the pay range for this position is $129,300 - $187,200 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice Feb 22 2026 12:00 AM If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
    $139.1k-201.4k yearly 3d ago
  • Division Head (C&I Banking Role)

    Bank Leumi USA 4.8company rating

    Senior operations manager job in Los Angeles, CA

    The C&I Division Lead is the business development leader for the group, responsible for their business results (P&L). They will manage a team of Relationship Managers (junior & senior) as well as lead their business development, relationship manageme Banking, Development, Business, Management, Relations, Manager
    $117k-159k yearly est. 3d ago
  • Senior Operations Manager

    Pop Mart

    Senior operations manager job in Los Angeles, CA

    Culver City, CA POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $114k-169k yearly est. 2d ago
  • Senior Freight Operations Manager

    Jusda Supply Chain North America

    Senior operations manager job in Walnut, CA

    We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
    $113k-168k yearly est. 3d ago
  • Service Manager - Industrial Cranes

    American Equipment HR LLC 4.3company rating

    Senior operations manager job in Anaheim, CA

    American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide. Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. Job Summary: The Service Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals. Supervisory Responsibilities: Oversees and participates in the recruitment, hiring, and training of technicians Oversees schedules and assignments for the branch Oversees branch service sales and profitability Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with company policy. Duties/Responsibilities: Sells profitable crane services for inspections, maintenance, installation, repairs, modifications, and upgrades to meet customer needs. Oversees servicing of equipment, ensuring production, performance, and quality standards are consistently met. Reviews jobs to ensure safety, quality, financial, and delivery goals and standards are met Ensures a healthy and safe working environment, and compliance with federal and state regulations Works with Regional Manager to develop operating budget and manages P&L for the branch Delivers reports to executive team members as requested Supervises equipment purchase and maintenance Performs other related duties as assigned. Collaborates with corporate office to set performance standards. Standards may be based on financial and operational goals and required compliance Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives Identifies training needs and opportunities; develops and implements a plan for meeting those needs Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff Performs other related duties as assigned Required Skills/Abilities: Excellent leadership and management skills. Excellent sales, customer service, and interpersonal skills Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks, delegating when appropriate. Proficient with Microsoft Office Suite or related software. Experience: Crane experience preferred 5 years management experience in a service industry American Equipment provides a full and generous benefits package including 401k with a company match. American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit ****************** Proof of right to lawfully work in the United States required. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Requirements: Compensation details: 125000-145000 Yearly Salary PIf657afdb85cc-37***********3
    $69k-112k yearly est. 3d ago
  • Vice President of Operations

    Bluesky Resource Solutions

    Senior operations manager job in Irvine, CA

    BlueSky is excited to conduct a search for our client, an innovative Internet Service Provider. Vice President, Operations (FTTH) The Vice President of Operations is responsible for leading and scaling all operational aspects of the Fiber-to-the-Home (FTTH) business, including network deployment, service delivery, field operations, customer experience, and operational performance. This executive role ensures the efficient build, activation, and ongoing reliability of the FTTH network while driving operational excellence, cost discipline, and growth. Key Responsibilities Lead end-to-end FTTH operations, including engineering and network construction Scale operations to support rapid market expansion while maintaining high service quality and uptime Own operational KPIs such as build velocity, install cycle time, service reliability, and customer satisfaction Manage vendor, contractor, and supply-chain relationships to optimize cost, quality, and speed Drive continuous improvement through process optimization, automation, and data-driven decision making Ensure compliance with safety, regulatory, and quality standards Qualifications Proven senior operations leadership experience within an ISP Deep understanding of FTTH network deployment and lifecycle operations Strong track record of scaling field and network operations in high-growth environments Financial acumen with experience managing large operating budgets and capital programs Exceptional leadership, communication, and cross-functional collaboration skills
    $142k-225k yearly est. 2d ago
  • Division Manager, Legal Support Services - Growth & Ops

    Imedx, Inc. 3.7company rating

    Senior operations manager job in Glendale, CA

    A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply. #J-18808-Ljbffr
    $114k-158k yearly est. 4d ago
  • Director of Operations

    Mygreat Recruitment Inc.

    Senior operations manager job in Riverside, CA

    Director/Regional VP of Operations - General Contractor - Education Sector - DSA Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities. Must Haves Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility. Bachelor's degree in Construction Management, Engineering, or a related field. Demonstrated success leading operations or large project portfolios exceeding $100M in total value. Strong background in general contracting with expertise in preconstruction, estimating, and project delivery. Exceptional leadership skills with a track record of mentoring and developing project management teams. Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners. Deep understanding of risk management, cost control, scheduling, and operational strategy. Proficiency with Microsoft Office Suite and industry-standard construction management software. Excellent communication, presentation, and decision-making skills. Unwavering commitment to safety, quality, and team success. Nice to Haves Experience in K-14 education, civic, and healthcare construction environments. Prior experience in a regional or divisional operations leadership capacity. Advanced degree (MBA, MS in Construction Management, or similar). Familiarity with lean construction methodologies and continuous improvement frameworks. Proven success implementing operational efficiencies or standardization initiatives. Active involvement in professional associations or community organizations. Familiarity with California DSA (Division of the State Architect) processes and compliance. Responsibilities Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably. Provide strategic direction, leadership, and mentorship to project management and field operations teams. Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives. Foster a culture of accountability, innovation, and continuous improvement. Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals. Build and maintain long-term relationships with key clients, consultants, and trade partners. Drive operational consistency across teams and promote best practices in project delivery. Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations. Represent the company in industry and community forums to strengthen its market presence. Champion the organization's core values.
    $94k-168k yearly est. 4d ago
  • Sr. Manager, Lead Gen + PPC (fully on-site in LA) [80871]

    Onward Search 4.0company rating

    Senior operations manager job in Los Angeles, CA

    We are seeking a performance-driven Senior Pay Per Click / PPC Manager with deep experience in high-intent, call-based lead generation, and multi-million dollar ad budgets. This role owns end-to-end paid acquisition performance and the technical ecosystems that support accurate attribution, lead quality, and downstream conversion outcomes. Type: Direct hire, fully on-site in downtown LA, Mon - Fri Schedule: Regular hours Pay: $200,000 to $225,000 salary depending on experience Senior Pay Per Click / PPC Manager Requirements 10+ years of hands-on PPC / SEM experience in high-budget, ROI-focused environments Demonstrated success improving CPL, ROAS, etc., and lead quality Recent experience managing multi-million dollar ad budgets. Expert-level command of Google Ads, Performance Max, YouTube, Microsoft Ads, smart bidding, and audience strategies Experience integrating paid media performance with Salesforce or comparable CRM platforms Strong proficiency with call tracking systems, automation tools, chat solutions, landing page testing, and dynamic attribution setups Advanced analytical capabilities using GA4, dashboards, and technical performance diagnostics Proven ability to build and own full-funnel acquisition systems, not just individual campaigns Experience with call-based or high-intent lead generation environments, including regulated verticals Familiarity with intake platforms, experimentation tools, segmentation frameworks, and IVR routing systems Experience partnering closely with intake teams or call center operations Senior Pay Per Click / PPC Manager Duties Build, manage, and optimize campaigns across Google Ads, Microsoft Ads, Performance Max, and YouTube while using GA4 and others for analytics Improve lead quality, CPL, ROAS, etc. through continuous testing and optimization Design and execute structured testing roadmaps across creative, bidding strategies, audiences, and landing pages Manage Local Service Ads including service areas, reviews, performance optimization, and dispute resolution Maintain and optimize Google Business Profiles for accuracy, compliance, and performance Ensure seamless lead flow across paid media, call tracking, intake platforms, and CRM systems Troubleshoot and resolve issues across Zapier, call tracking, chatbots, IVR routing, and CRM integrations Validate attribution accuracy, prevent duplicate records, and maintain data integrity within the CRM Conduct regular call audits to evaluate intake performance, qualification accuracy, and retention quality Test call routing logic on an ongoing basis to ensure proper queues, escalation paths, and language routing Analyze funnel performance from initial contact through qualification, contracting, and retention Deliver weekly performance reporting including spend, leads, CPL, projections, and down-funnel insights Train team members on paid media systems, attribution logic, intake workflows, and routing infrastructure Ensure compliance with platform policies, branding standards, and internal security protocols Document system changes and maintain clear, up-to-date standard operating procedures No deadline to apply.
    $200k-225k yearly 3d ago
  • Operations Manager

    BCI Acrylic Independent Dealers

    Senior operations manager job in Riverside, CA

    Operations Manager- Bathroom Remodeling Inland Empire, CA & Surrounding Areas JD Bathroom Remodel Express is a trusted, locally operated remodeling company proudly serving homeowners throughout the Inland Empire. We specialize in stylish, low maintenance, and cost-effective bath and shower systems. Our reputation is built on quality craftsmanship, efficient one day remodels, and an exceptional customer experience from start to finish.About the Role We are seeking an experienced Operations Manager to lead both our installation operations and in home sales performance. This is a full time, hands on leadership role for a driven professional with a strong background in construction and home improvement sales. You will be responsible for managing teams, driving revenue, ensuring installation quality, and delivering outstanding customer satisfaction. This role is ideal for someone who thrives in a fast paced environment and enjoys owning results across sales, operations, and customer experience.Key ResponsibilitiesOperations and Installation Management • Oversee and schedule all bath and shower system installations • Lead, coach, and support installation crews to ensure timely, high quality workmanship • Review customer contracts and coordinate product ordering • Manage warehouse inventory, materials, and vendor relationships • Handle all permitting, documentation, and CRM updates • Support installers with on site issues, service calls, and quality control • Conduct post installation follow ups to ensure customer satisfaction and request referrals • Analyze job costs, installation efficiency, and service trends for continuous improvement • Assist in hiring, onboarding, training, and performance management of installation staff • Maintain accurate records for schedules, timesheets, receipts, and job completions Sales Leadership and Revenue Growth • Lead and grow a team of in-home sales representatives • Review appointments scheduled by the inside sales team • Review sales performance daily, weekly, and monthly and take corrective action as needed • Prepare and lead ongoing sales and product training meetings • Set clear expectations and performance goals aligned with company objectives • Ensure consistent use of iPad presentations, electronic contracts, and CRM systems What We're Looking For • 5 plus years of operations management experience • 2 plus years of leadership or management experience • Background in acrylic bath and shower systems is a plus • Strong leadership, coaching, and team development skills • Excellent customer service, organization, and communication abilities • Comfortable using iPads, electronic contracts, and CRM platforms • Valid driver's license and clean driving record Compensation and Benefits • Competitive salary based on experience • Performance based incentives • Supportive, professional, and growth oriented work environment • Long term career growth with a rapidly expanding company Join JD Bathroom Remodel Express If you are a results driven leader who excels at balancing sales performance, operational excellence, and customer satisfaction, we would love to hear from you. Join a company that values quality, integrity, accountability, and teamwork.
    $66k-114k yearly est. 8d ago
  • Senior Cost Manager

    Fortiva

    Senior operations manager job in Los Angeles, CA

    Job Title: Senior Cost Manager Salary: $170,000 - $180,000 Fortiva are delighted to be partnering with a forward-thinking Owner's Representative firm in Los Angeles to help recruit them a new Senior Cost Manager. This is a critical hire for my client, as they expand and grow into new territories across the US. As the Senior Cost Manager, you will work on a diverse array of projects across the state of California, regularly meeting clients and mentoring and growing the junior talent on the team. Projects span from new build and major developments, refurbishment and fit out, tenant fit out to project delivery and strategic planning. Key Responsibilities: Lead the development and delivery of detailed cost estimates, budgets, cost plans, RFPs, cash flow forecasts, risk registers, and value engineering studies across the full project lifecycle. Oversee and administer the requisition and payment application process, including lien waiver compliance, pay application review, and tenant improvement (TI) reimbursement tracking. Provide ongoing contract oversight to ensure commercial, financial, and performance obligations are met and proactively address potential risks or deviations. Direct industry benchmarking initiatives, including the identification, analysis, and application of relevant peer project data to support informed decision-making. Provide leadership and mentorship to junior and mid-level staff, ensuring the consistent delivery of high-quality cost documentation and professional development of the team. Manage multiple projects simultaneously across varying levels of complexity, or serve as the dedicated cost lead on large-scale, high-profile, or technically complex projects. Serve as a primary point of contact for clients, delivering clear, concise, and strategic presentations to owners, investors, lenders, and other key stakeholders. Produce accurate, market-driven estimates and cost analyses informed by current construction pricing, procurement strategies, and cost economics, requiring minimal adjustment and supporting design development decisions. Ensure projects are delivered in alignment with approved budgets, schedules, and quality standards, while maintaining a strong focus on value, risk mitigation, and financial performance. Key Requirements: Minimum of five years of progressive experience in cost management, estimating, or quantity surveying within the construction, real estate, civil engineering or development sectors. Strong command of construction methodologies, cost structures, procurement strategies, and project financial controls. Demonstrated experience working directly with owners, developers, general contractors, and design teams to lead cost planning, budgeting, and financial decision-making. Advanced expertise in cost control, change management, contract administration, and executive-level cost reporting. Proven ability to identify, evaluate, and manage project risks while providing practical, value-driven recommendations to clients. Exceptional analytical skills and attention to detail, with the ability to interpret complex financial data and exercise sound professional judgment. Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders and build long-term client relationships. Professional certifications such as RICS, AACE, CCM, or equivalent credentials are preferred. If interested, please send your resume to **************** I will then schedule an informal conversation to see how this role aligns with your future,
    $170k-180k yearly 1d ago
  • Operations Manager Tree Care

    Brightview 4.5company rating

    Senior operations manager job in Fontana, CA

    **The Best Teams are Created and Maintained Here.** + The Operations Manager Tree is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, Arbor Notes, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** $70,304 - $90,000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
    $70.3k-90k yearly 8d ago
  • Operations Manager (machining)

    Movement Search & Delivery

    Senior operations manager job in Gardena, CA

    **This is a manufacturing environment and an on-site role** Compensation Target: -140-165K base -20% bonus Keys to the role: - Aerospace experience highly preferred - Metal Fabrication or machining experience preferred - 3+ years of prior plant responsibility (management or operations) - Lean Experience Job Description: Primary Duties & Responsibilities: • Lead the direction and coordination of manufacturing operations, including purchasing, production control, fabrication and assembly, short run machining, maintenance, tooling, shipping and receiving, and manufacturing engineering. • Establish the people models for all manufacturing operations balancing productivity, sales, outside processing sources, and machining and personnel capacity to determine optimal personnel requirements. Establishes a team-based work culture and the effectiveness of cooperation and collaboration needed to staff and maintain the performance levels and synergy for optimal results. • Develop, analyze, implement, and maintain budgets for all costs for manufacturing operations. Assists in driving the necessary pipelines to reduce major costs for energy, material/procurement, and productivity improvement. Coordinates and affects the necessary capital expenditures to support efficiency, capacity, and growth activities for improvement. • Coordinate across multiple key business functions including sales, manufacturing engineering, quality, finance, design engineering, etc. to optimize throughput, continuously improve productivity and efficiency, ensuring highest quality standards are met by organization and maintain or improve profitability levels. • Support Group VP in formulating and administering organization policies, manufacturing processes, productivity goals, asset utilization, and efficiency measures needed to meet or exceed business unit shipment goals. • Drive a disciplined focus on daily costs and Profit and Loss metrics throughout the plant. Required Skills: • Hands on leadership to perform both tactical and strategic activities. • Ability to develop, mentor, and coach team members to drive optimal performance. • Possess good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Positive can-do orientation. Able to deal effectively with a broad range of personalities. • Demonstrated ability to manage multiple and sometimes conflicting priorities in a fastpaced environment. • Demonstrated project/team management capabilities that can meet aggressive deadlines. • Strong facilitation skills, conflict resolution, change leadership, coaching, mentoring, and project management skills.
    $67k-115k yearly est. 3d ago
  • Operations Manager

    Counter 4.3company rating

    Senior operations manager job in Santa Monica, CA

    About Us We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean. Position Overview We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues. Key Responsibilities Inbound Freight Management Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory. Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded. Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels. Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports. Customs & Compliance Coordination Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments. Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations. Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes. Receiving & Delivery Coordination Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations. Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees. Freight Claims Management File and Manage freight claims for any lost, damaged or delayed inbound shipments. Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits. Internal Orders Support Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders. Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments. Wholesale Logistics Operations Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts). Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks. Cross Functional Collaboration: Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs. Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives. Qualifications & Experience 4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred. Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required. Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity. Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred. Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions. Excellent written and verbal communication skills. Highly organized and process-oriented, with strong attention to detail. Ability to manage up and work independently while also supporting team execution. International experience is a plus, particularly in global supply chain management and logistics. Why Join Us? Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts. Fast-paced, collaborative work environment with opportunities for career advancement and professional growth. The opportunity to make a significant impact on a growing and innovative beauty brand. Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive. We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs. Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
    $43k-59k yearly est. 2d ago
  • Business Manager

    Round-Peg Solutions (RPS

    Senior operations manager job in Lake Forest, CA

    Aerospace and Defense U.S. Citizenship is needed to comply with ITAR/EAR Are you an experienced Business Manager ready to take full ownership of commercial and operational results? Do you excel in a customer facing role where value based pricing and profitable growth drive decision making? Do you want to lead a cross functional team while building a clear route into senior leadership? If so, this opportunity may be the right next step for you. This organisation delivers battle tested, high reliability technology used in critical missions where failure is not an option. Its solutions have been proven across hundreds of platforms worldwide and continue to evolve through sustained investment in modular, future ready architectures. Trusted by strategic partners operating in secure and performance critical environments, the business plays a vital role within complex multi domain systems. The Business Manager is accountable for the performance of a defined business unit, with responsibility for growth, profitability and customer outcomes. Reporting to the Vice President of Sales and Marketing, this is a highly visible role combining customer engagement, commercial strategy and operational leadership across sales, engineering and operations. As the Business Manager, responsibilities will include Delivering bookings, sales and EBITDA targets for the business unit Defining and executing strategies that drive profitable year-on-year growth Leading and aligning a cross functional team around clear priorities Building strong customer relationships to secure recurring and new business Owning profit and loss performance, forecasting and executive reporting As the Business Manager you will bring A degree level qualification with a technical discipline Broad experience across sales, operations, finance or engineering Strong commercial judgement with value based pricing capability Excellent program management experience Have proven experience with product management and development Proven leadership within cross functional team environments A results focused mindset with clear ownership of outcomes As Business Manager, you will operate in an environment defined by technical innovation, operational accountability and long term system performance. The role offers autonomy, senior visibility and the opportunity to influence strategy while working with trusted technologies deployed in the most demanding applications. You will also have an excellent opportunity for upward mobility, strong compensation, and a generous bonus plan. All successful applicants will be contacted within two working days.
    $63k-124k yearly est. 3d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Alhambra, CA?

The average senior operations manager in Alhambra, CA earns between $95,000 and $201,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Alhambra, CA

$138,000
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