Senior operations manager jobs in Amherst, NY - 391 jobs
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Director Of Retail Operations
Director of Operations
KCO Resource Management
Senior operations manager job in Batavia, NY
We have an exciting opportunity to become a Director of operations at a well-established beverage company. As the Director of Operations, you'll be at the forefront of driving our company's success across the nation. In this influential role, you'll lead and oversee all U.S. operations, ensuring efficiency, growth, and alignment with our strategic vision. This is a dynamic opportunity to shape the future of our business and make a lasting impact on our operational excellence.
Location: Batavia, NY
Job Responsibilities:
Lead U.S. Operations - Oversee production, quality, supply chain, and customer service functions to achieve operational and financial targets.
Manage Supply Chain Team - Direct planning, scheduling, raw material procurement, transportation, and customer communication to ensure efficiency and satisfaction.
Drive the S&OP Process - Coordinate weekly and monthly cycles, manage raw material inventories, and maintain optimal stock levels.
Serve as Primary Liaison with OMP - Communicate and collaborate on production and planning topics to ensure consistent quality, capacity utilization, and delivery performance.
Oversee Process Deviations - Lead evaluation and resolution of operational deviations in partnership with QA, R&D, and Operations teams to enable fact-based decisions.
Manage Projects and CAPEX Initiatives - Drive execution of capital and expansion projects, meeting agreed-upon goals, budgets, and timelines.
Promote Continuous Improvement - Identify opportunities to enhance efficiency, reduce waste, and strengthen operational performance.
Foster Cross-Functional Collaboration - Partner with global operations, supply chain, and leadership teams to align the U.S. operation with the company's strategic objectives.
Required Skills/Qualifications:
Bachelor's degree or higher in Engineering, OperationsManagement, Food Science, or a related discipline.
Minimum 5 years of leadership experience in food manufacturing or a comparable process industry.
Strong technical understanding of manufacturing facilities, production systems, and process design.
Proven leadership skills with experience developing and motivating teams.
Excellent communication and stakeholder management abilities across all organizational levels.
Strong analytical mindset with demonstrated ability to make data-driven decisions.
Experience with manufacturing process monitoring software and analytical tools.
Results-oriented with a proactive, “whatever it takes” attitude.
Willingness to travel domestically and internationally as needed.
$84k-143k yearly est. 1d ago
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Hotel General Manager - Hampton Inn & Suites Buffalo Airport
Manga Hotel Group
Senior operations manager job in Cheektowaga, NY
Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States with several new properties and developments in the pipeline.
Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport.
Responsibilities include, but are not limited to, the following:
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Understand P&L statements and react with impactful strategies for property success.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
Direct the leadership team in the development and implementation of hotel-wide strategies.
Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance.
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
Responsible for monthly and weekly revenue/expense forecasting.
Participate in preparing annual revenue and expense budgets.
Follow company policies and procedures at all times.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred.
Job Type: Full-time
Benefits: Dental insurance
Vision insurance
Schedule: Monday to Friday
Weekend availability
Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York
Work Location: In person
This posting is for an existing vacancy.
$63k-98k yearly est. 3d ago
Plant Operations Manager
Talentrise, An Aleron Company
Senior operations manager job in Buffalo, NY
Seeking a Plant OperationsManager to plan, direct, and coordinate manufacturing processes. Oversees day-to-day activities with Engineering team, Production staffing and performance of manufacturing processes. May also act as backup to the Production Manager in their absence.
Duties:
▪Committed to ensuring the achievement of continuous improvement within area of expertise, as well as areas of business in order to remain at the forefront of meeting Company objectives, thus proactively satisfying customers.
▪This position mandates that all required safety classes, trainings, and certifications be completed and maintained within the specific position/department.
▪Is aware of relevance and importance of their activities and how they contribute to the achievement of the quality objectives.
▪This position requires an employee to work their regularly scheduled shift; ability to work overtime and weekends.
▪Must be aware and comply with related ISO/IATF procedures, as applicable.
Process Management
▪Responsible for all internal and external Heat Treating operations, Plating Lines, Plating Lab, Environmental Control and all Surface Finish processes.
▪Analyzes and plans workforce utilization, space requirements and workflow, layout, tooling, and installation of new equipment and fixtures.
▪Confers with planning and Production Control concerning available capacity to ensure efficient production flow.
▪Troubleshoot and resolve problems effectively as they occur in the manufacturing processes.
▪Estimates and communicates production times, staffing requirements, and related costs for management decisions.
▪Notifies and advises stakeholders of production problems or potential concerns.
▪Conducts 'make/buy' decisions on processing (such as heat treat) based on capabilities, cost, and capacity.
▪Determine which quantities of which parts will be outsourced to approved suppliers.
▪Drives regular meetings with outside suppliers to review capacity, quality, and deliveries.
▪Develops, evaluates, and improves manufacturing methods in area of responsibility (AOR).
▪Ensure all process-centric projects are completed on time and within budget.
▪Responsible for researching new technology for AOR directly and through Supervisors and Engineers.
Leadership
▪Drives a culture of continuous improvement for safety, quality, productivity, and work environment.
▪Leads and attends meetings for assigned projects.
▪Communicates major and/or complex situations and actions, internally and externally.
▪Documents and reports on more complex or unique issues and effectively articulates actions and conclusions.
▪Coaches and mentors and indirect reports.
▪Provide professional development goals for direct reports.
▪Establish expectations and clear direction to meet goals and objectives.
▪Conduct thorough employee evaluations. Ensure goals are reviewed with direct reports regularly.
▪Develops and maintains professional working relationships in complex and/or difficult situations.
▪Responsible for ensuring the knowledge in each department within AOR is properly documented and organized.
▪Ensure operations in AOR meet/exceed the town, county, state, and national requirements.
▪Travel may be required to support projects, manage customer issues, provide support for sales, gain product information, resolve customer issues, or attend trade shows.
▪Makes determinations based on facts. Identifies problems, reports potential problems, and assesses options.
▪Remain flexible to meet constantly changing and sometimes opposing demands.
▪This job description in no way states or even implies that these are the only duties
$79k-126k yearly est. 4d ago
Area Manager
Viridi
Senior operations manager job in Buffalo, NY
Viridi Parente is a disruptive energy company. We deliver solutions to tomorrow's problems, today. We develop and manufacture battery pack technology for mobile and energy storage applications. The result is a better product that outperforms non-renewable. We deliver customer-focused solutions, blending environmentally conscious products with a bottom-line mentality. Viridi is headquartered in Buffalo, NY and is excited to be currently expanding into the Richmond, CA area.
The Role:
We are looking for an
Area Manager
with a genuine passion for excellence and a desire to work in a fast-paced, entrepreneurial company. This position will be responsible for organizing and overseeing the manufacturing of goods. They will be ultimately responsible for the smooth running of a production line(s) and the quality of output, ensuring the delivery of on-time, zero-defect quality products. This position will ensure an efficient and productive manufacturing process that exceeds the customer requirements.
The ideal candidate will have deep know-how in production procedures in addition to the ability to direct personnel towards maximum performance. This leader will be enthusiastic about the opportunity to mentor and teach. They will serve as a role model for lean, continuous improvement, as we continue our cultural transformation.
Job Responsibilities:
Supervise and evaluate the performance of production personnel (quality inspectors, workers, engineers, team leaders, etc.)
Lead and motivate associates by providing guidance and mentorship
Liaise with production manager to formulate objectives and understand requirements
Organize workflow to meet specifications and deadlines
Determine the number of necessary resources (workforce, raw materials, etc.)
Monitor production to identify issues on the line and escalate to appropriate departments
Drive safety, quality, and on-time delivery
Ensure health and safety our prioritized as part of a “safety first” mind set
Keep employees on task and uphold shop rules
Monitor and report out on KPIs
Qualifications:
BS/BA in business administration or relevant field,
preferred
3 to 5 years' experience in a manufacturing environment as a team lead/supervisor, with demonstrated process improvement experience
Desire and ability to serve as a teacher, trainer, mentor, and coach and have a strong knowledge of performance evaluations
Deep knowledge of production management and experience with lean manufacturing.
Understanding of quality standards and health & safety regulations.
Experience in reporting on key production metrics.
Proficient in MS Office and ERP software.
Strong decision-making skills and a results-driven approach.
A basic understanding of AC/DC currents,
strongly preferred
Identification of AC/DC designation and of wire coding,
strongly preferred.
Location:
Buffalo, NY (On-Site)
Physical Requirements:
Ability to lift 40 pounds
Excellent physical stamina
Working Conditions:
Climate-controlled indoor space
Exposure to loud noises and heavy moving equipment
Possible prolonged exposure to blue light from computer screens
Salary:
$85,000 - $115,000 Annually
$85k-115k yearly 1d ago
General Manager & Principal Engineer
RCM Technologies, Inc. 4.2
Senior operations manager job in Amherst, NY
Reports to Executive Management
Full-time Salaried Management
Buffalo, NY
RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies.
RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems.
Position Summary
The General Manager is responsible for the overall strategic direction, operationalmanagement, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement.
Key Responsibilities
Business Transformation & Growth
Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities.
Identify and develop new service lines:
Identify new service opportunities within existing core business and clients.
Promote engineering services for local and regional industrial and chemical sectors.
Operational & Financial Leadership Team Leadership & People Development
Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities.
Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines.
Manageoperational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations
Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business.
Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises.
Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings.
Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships.
Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability.
Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports.
Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners.
Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance.
Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team.
Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence.
Technical & Quality Oversight
Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation.
Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff.
Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes.
Required Qualifications
Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred.
Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility.
Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation.
Demonstrated success in business unit leadership, client development, and organizational transformation.
Expert-level technical knowledge relevant to the firm's specific engineering services.
Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project).
Strong analytical skills for evaluating technical information and complex problems.
Skills and Competencies
Leadership: Demonstrated ability to motivate, develop, and direct technical teams.
Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences.
Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues.
Strategic Thinking: Strong ability to build effective relationships with clients, team members, and seniormanagement.
Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously.
Client Development: Track record of building and expanding client relationships in industrial and chemical markets.
RCM Technologies, Inc.
RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions.
RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers.
At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution.
Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs.
Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects.
Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments.
Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations.
Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience.
Equal Opportunity Statement
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$106k-181k yearly est. 2d ago
Vice President of Commercial Energy Operations
NOCO Energy Corp 4.1
Senior operations manager job in Buffalo, NY
Vice President of Commercial Energy Operations Schedule: Days Compensation: $175,000-$200,000/year, based on experience What We Are Looking For The Vice President of Commercial Energy Operations is a senior leadership role responsible for overseeing and optimizing the operational execution of NOCO's commercial energy solutions portfolio. This role leads operational strategy, field execution, safety, quality, and delivery across NOCO's commercial energy businesses. Reporting to the Executive Vice President of Commercial Services, the VP of Commercial Energy Operations ensures that all commercial projects and services are delivered safely, efficiently, and in alignment with design standards, customer expectations, and regulatory requirements. This position is accountable for operational excellence, scalability, workforce performance, and continuous improvement - while partnering closely with sales leadership, finance, and executive leadership to support profitable growth. What You Will Do
Provide executive leadership for all commercial energy operations, ensuring consistent, high-quality delivery across all business lines.
Establish clear operational standards, expectations, and accountability across field operations, project execution, and service delivery.
Ensure projects are executed safely, on schedule, within scope, and aligned with customer commitments and design specifications.
Oversee operational planning, resource allocation, labor strategy, and workload balancing across all commercial energy operations.
Safety, Quality & Compliance
Champion NOCO's Culture of Safety across all commercial operations, ensuring strict adherence to OSHA requirements, electrical codes, environmental regulations, and internal safety standards.
Ensure consistent enforcement of safety policies, training programs, audits, and corrective action processes.
Oversee quality control, inspections, commissioning, and closeout processes to ensure best-in-class workmanship and customer outcomes.
Ensure full compliance with federal, state, and local regulations applicable to commercial energy operations.
Establish and monitor operational KPIs related to productivity, schedule adherence, quality, rework, safety performance, and customer satisfaction.
Identify operational risks, inefficiencies, and capacity constraints, and implement corrective actions.
Drive continuous improvement initiatives to streamline workflows, reduce rework, improve throughput, and enhance scalability.
Partner with finance and operations leadership to support margin improvement through operational efficiency and cost control.
Lead, mentor, and develop operations leaders, managers, and supervisors across commercial energy business lines.
Build strong succession plans and leadership pipelines to support growth and organizational stability.
Foster a culture of accountability, collaboration, and operational discipline across all teams.
Support workforce planning, talent development, and training initiatives to strengthen technical and leadership capabilities.
Partner closely with the EVP of Commercial Services to align operational execution with overall commercial strategy.
Collaborate with sales leadership to ensure operational readiness and smooth handoffs from contract to execution.
Ensure a consistent, professional customer experience across all commercial energy operations.
Support resolution of escalated operational or customer issues when necessary.
Maintain strong working relationships with vendors, subcontractors, inspectors, and regulatory agencies.
Identify and mitigate operational, safety, compliance, and reputational risks.
Ensure operational policies, procedures, and controls are consistently followed across all teams.
Support business continuity planning and operational resilience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need
Bachelor's degree (or equivalent experience) in construction management, engineering, energy systems, business, or a related field required
10+ years of progressive leadership experience in commercial construction, energy services, or multi-trade field operations.
Demonstrated experience leading complex, multi-discipline operations (mechanical, electrical, renewable, or similar).
Strong working knowledge of commercial jobsite operations, safety regulations, and regulatory compliance.
Proven ability to lead leaders, scale operations, and drive operational discipline.
Experience establishing and managingoperational KPIs and performance frameworks.
Excellent executive communication and stakeholder management skills.
Strong strategic, analytical, and problem-solving capabilities.
Ability to partner effectively across sales, finance, and executive leadership while maintaining operational independence.
What We Offer
Competitive compensation package
Generous medical insurance offerings
Dental and vision plans
Company-paid life insurance
Company-paid short-term disability
401(k) with company match
Health savings accounts
Generous Paid Time Off policies
7 paid holidays
Employee and family assistance program
Company-paid training
Safety incentives
Years of service incentives
$175k-200k yearly 13d ago
Vice President of Operations
Myreview.App
Senior operations manager job in Amherst, NY
The Vice President of Operations is a high level executive at MyReview.app.
The VP of Operations will be responsible for running our Operations Department.
$133k-224k yearly est. 60d+ ago
Director of Field Operations (Industrial Services)
Hohl Industrial Services Inc.
Senior operations manager job in Tonawanda, NY
We are seeking an experienced and strategic Director of Field Operations (Industrial Services) to lead our millwrighting, rigging, and equipment installation operations. In this critical leadership role, you will oversee Project Managers, Superintendents, and Foremen to ensure the safe, high-quality, and on-budget delivery of projects. You will play a key role in shaping the future of the Field Services department by driving operational excellence, improving efficiency, and fostering a culture of safety, accountability, and continuous improvement.
This position works in close partnership with the Vice President of Operations to establish and execute both short- and long-term department goals. If you are a collaborative leader with strong business acumen and deep operational experience in construction services, we want to hear from you.
Relocation support may be available for the right candidate and will be provided as a limited relocation reimbursement to help offset eligible moving expenses.
Key Responsibilities
Strategic Leadership
* Collaborate with the Vice President of Operations to develop and execute department strategies, goals, business plans, budgets, and KPIs.
* Drive operational excellence through continuous improvement of processes, procedures, and systems.
* Ensure compliance with all regulatory requirements, industry standards, and company policies.
* Implement performance metrics to measure efficiency, quality, and profitability.
Operational Execution
* Lead, mentor, and manage Project Managers, Superintendents, and Foremen to ensure projects are executed safely, on time, within scope, and within budget.
* Oversee project performance, identify risks, and support Project Managers in developing mitigation strategies.
* Partner with the Safety Director to uphold safety standards and ensure OSHA compliance on job sites.
* Partner with the Dispatch Director to ensure proper allocation of personnel and equipment.
* Review and approve all Field Service bids, contracts, and project financials.
* Monitor job costs, profitability, invoicing, and financial performance.
* Cultivate communication and collaboration across teams, subcontractors, suppliers, and customers.
* Identify business development opportunities with existing and new clients.
* Manage customer/vendor disputes and oversee site visits to ensure quality and compliance.
Team Management & Development
* Promote a positive, collaborative, and safety-focused culture.
* Recruit, train, mentor, and motivate a high-performing Field Services team.
* Conduct performance evaluations, set goals, and support employee development.
* Recognize excellence and provide constructive feedback to drive team growth.
Continuous Improvement & Innovation
* Identify operational bottlenecks and implement improvement solutions.
* Champion new technologies, best practices, and process innovations.
* Collaborate cross-functionally to implement automation and digital tools.
* Foster a culture of creativity, efficiency, and cost optimization.
Qualifications
Education & Experience
* Bachelor's degree in Civil Engineering, Construction Management, or related field; Master's degree preferred. Equivalent experience may substitute for education.
* Proven experience in operationsmanagement within the construction services industry.
* Strong knowledge of construction operations, project management, and industry best practices.
* Demonstrated leadership experience managing and developing high-performing teams.
* Strong business acumen with experience in budgeting, forecasting, and financial management.
* Preferred: Knowledge of rigging, steel erection, equipment installation, and union trades.
* Professional certifications such as PMP or Six Sigma are a plus.
Skills & Abilities
* Excellent communication, negotiation, and interpersonal skills.
* Ability to read and interpret blueprints, contracts, regulations, and technical documents.
* Strong analytical and mathematical capabilities, including cost estimating.
* Ability to manage multiple priorities, stay organized, and make sound decisions.
* Proficiency with standard office software (Word, Excel, Outlook, etc.).
* Ability to evaluate data, draw conclusions, and provide recommendations.
Physical Requirements
* Office: Frequent computer use, close vision, and typical office activities.
* Field/Shop: Ability to perform physically demanding tasks (lifting, climbing, crawling) in challenging environments without accessibility accommodations.
Work Environment
* Office: Standard office environment with moderate noise and climate control.
* Field/Shop: Active construction and industrial environments-dirty, noisy, non-climate-controlled, and potentially hazardous.
Why Join Us?
* Opportunity to lead a critical division with high visibility and strategic impact
* Work with a strong leadership team committed to operational excellence
* Competitive compensation and benefits package
* Culture grounded in safety, quality, teamwork, and continuous improvement
Keywords:
Project Executive, Senior Project Executive, Director of Operations, Director of Field Operations, Field Services, Industrial Services, Project Delivery, Project Management, Field Operations, Construction Operations, Millwright, Rigging, Equipment Installation, Heavy Industrial, Industrial Construction, Mechanical Contracting, Turnaround, Shutdown, Plant Maintenance, Capital Projects, Site Superintendent, General Superintendent, Field Superintendent, Foreman, Safety Leadership, Job Costing, Budgeting, Cost Control, P&L, Profitability, Resource Planning, Scheduling, Workforce Planning, Estimating, Bid Review, Contract Review, Change Orders, Risk Management, Subcontractor Management, Quality Control, Client Relationship Management, ERP, CMMS, MS Project, Primavera, Procore, Bluebeam, Work Orders
$92k-142k yearly est. 44d ago
Senior Operations Manager
Laprairie Group
Senior operations manager job in Buffalo, NY
CSI Sands (N.E.)operates state of the art processing facilities to produce industrial silica sand products in Brevort, MI, Buffalo, NY and Cleveland, OH.
We are currently searching for a SeniorOperationsManager to oversee our team in Buffalo, NY and Cleveland, OH. The position would report to the General Manager for CSI Sands (N.E.) The SeniorOperationsManager will lead the operational team to deliver production and financial objectives and will be an integral part of a fast-paced production environment.
Reporting to the General Manager, the SeniorOperationsManager will be responsible for:
Ensure Health, Safety & Environment (HSE) and Quality Management programs are being properly applied, documented, and followed
Working with the General Manager to develop and implement business plans for operations, maintenance, finance, logistics and support functions.
Providing consistent managerial oversight and leadership at Buffalo to deliver business objectives
Guiding and supporting the operations team to optimize performance of the dry plant, trucking and rail car loading supply chain
Working with the finance team to support their budgeting, forecasting, financial management, and accounting tasks
Ensuring a strong focus on Asset Management including procurement and maintenance planning and systems
Delivering regular reports and analysis to provide insight on operational performance and improvement
Identifying, prioritizing and resourcing specific initiatives to improve business performance
Managing performance of the site team through effective key performance indicators, targets, and goal setting, as appropriate.
Proactively engaging with stakeholders including the regulators through regular meetings, updates, and feedback sessions to build strong relationships and address concerns promptly.
Encouraging best practices, process improvements and operational innovations
Skills and Requirements:
Minimum 10 years experience in industrial, mining, processing or related industries. Expertise in industrial sand operations would be highly regarded
Experience with supply chain and inventory management to optimize business performance would be highly regarded
Strong leadership and problem-solving skills
Excellent communication skills written and verbal
Ability to organize, plan daily tasks, and make decisions with minimal supervision.
Proactive with an ability to demonstrate a hands-on approach to leadership and collaboration.
We encourage all who are qualified and interested to apply in confidence; however, only those in consideration will be contacted.
$114k-160k yearly est. 31d ago
Vice President, Operations & Procurement
Curbell Inc. 3.2
Senior operations manager job in Orchard Park, NY
Essential Functions * Leadership - Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention)
* Strategic Direction - Develop, recommend, and implement strategic business and operational plans to consistently meet short and long-term profit and return-on assets expectations while building a strong operational foundation. Research, develop, recommend, and implement strategic product sourcing options. Manage FICO, SIS costs to ensure a sustainable and competitive cost position on key inventory items. Establish systems, processes, and procedures for overall procurement activities including material requirement planning and its effective execution. Play a key role in supporting the consistent business growth by facilitating and achieving optimal geographic coverage, consistent on-time delivery performance, effective production planning, efficient asset utilization, consistent price support, vendor selection, long-term COE planning, efficient inventory level strategies, and relevant process improvement and standardization initiatives (Lean Culture). In conjunction with branch and corporate ERP teams, identify operational "best business practices" that are compatible with the S.A.P. operating platform. Support, implement, build on, and maintain the key compliance programs including ISO 9001:2000, AS9100, ITAR, etc. at the relevant locations in the company as required by the business needs.
* Optimize our supply chain network and daily operational activities for strong geographic coverage, maximum efficiency, and throughput with modern distribution systems (relevant productivity, automation, new technology initiatives). Responsible for the vendor relationship, purchasing processes, and rebate maximization along with oversight of freight including negotiation and management of both contracts and carriers.
* Asset Management - Achieve and maintain efficient utilization of Curbell Operational assets - both equipment and facilities. Maintain and manage a saleable and accurate (locations and perpetual) state of inventory while optimizing COE concepts to improve earn & turn ratios. Ensure effective, timely, and consistent cycle counts & audited physical inventory practice in alignment with existing procedures. Identify opportunities to develop, recommend, and implement new methods and procedures for consistently optimizing material yields, and effectively train warehouse personnel on those new methods and procedures.
* Work jointly with Regional Directors, Marketing, Operations, and Business Development on bringing a consistent message to the field related to both organizational and operational strategic directions. Assist with the implementation of marketing programs, market strategies, and other related company initiatives including long-term geographic and capability expansion objectives. (Examples include: Acquisitions - due diligence and integration, Green field expansion, new product offerings, new market segment developments). In addition, lead efforts to develop, recommend, implement, and maintain a recycling program that supports Curbell's sustainability initiatives.
Performs other duties as assigned.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR)
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
The opportunity
Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent.
The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies.
Your key responsibilities
You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers.
Skills and attributes for success
Ability to read and interpret IRS Code, regulations and instructions
Strong writing skills for policy and procedure writing is a must
Ability to interface with all facets of our business
Ability to multitasking and project management capability
Creative problem solving, strong critical thinking
Ability to drive success as both an individual contributor and team member.
To qualify for the role, you must have at a minimum
A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred
A minimum of 5 years of relevant tax consulting or tax operational experience
Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations
Ideally, you'll also have
Active participation in industry groups such as SIFMA, ABA, IIB
The ability to understand and implement tax rules
A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters
What we look for
We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$122.6k-212.8k yearly 60d+ ago
Director of Operations
Gobeacon
Senior operations manager job in Buffalo, NY
The Director of Operations ensures operations teams are deploying company services to our client populations safely and in an on-time capacity. Helping our drivers and driving assistants be successful in their daily job requirements is of paramount importance. Coordinating routes, solving shortage issues, working with other departments and placing customer needs first are of paramount importance to this role.
Position Summary:
The Regional Director of Operations is a key leadership role responsible for overseeing and enhancing the operational efficiency and effectiveness of Beacon Mobility's transportation services within the New York region.
This individual will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, customer service, and continuous improvement.
Key Responsibilities:
● Operational Leadership:
Oversee daily operations across multiple locations within the region to ensure high standards of service delivery. Develop and implement operational strategies to enhance efficiency, productivity, and customer satisfaction. Monitor key performance indicators (KPIs) and take corrective actions to achieve operational targets.
● Safety and Compliance: Ensure all operations comply with federal, state, and local regulations, as well as company policies. Promote a safety-first culture by implementing and overseeing safety programs, training, and regular audits.
● Financial Management: Prepare and manage the regional budget, ensuring cost-effective operations while meeting financial goals. Analyze financial reports and operational data to identify trends, opportunities, and areas for improvement.
● Team Development: Lead, mentor, and develop a high-performing team of operationsmanagers and staff.
Foster a collaborative and inclusive work environment that encourages professional growth and development.
● Customer Relations: Build and maintain strong relationships with clients, stakeholders, and partners to ensure satisfaction and address any concerns. Work closely with the sales and marketing teams to support business development initiatives and expand service offerings.
● Continuous Improvement: Identify and implement best practices and innovative solutions to enhance operational processes and service delivery. Lead initiatives to improve technology, systems, and workflows for better efficiency and effectiveness.
Qualifications:
● Bachelor's degree in Business Administration, Transportation Management, or a related field; MBA or advanced degree preferred.
● Minimum of 7-10 years of experience in operationsmanagement, preferably within the transportation or logistics industry.
● Proven track record of successfully managing multi-site operations and leading large teams.
● Strong knowledge of transportation regulations, safety standards, and best practices.
● Excellent leadership, communication, and interpersonal skills.
● Ability to analyze complex data, develop strategies, and execute plans effectively.
● Proficiency in using transportation management systems (TMS) and other relevant software.
Compensation: $130,000 - $150,000 per year, depending on experience
Bonus: 10% annual bonus
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time .
$130k-150k yearly Auto-Apply 5d ago
Manager, Repair Field Operations
Otis Worldwide
Senior operations manager job in Buffalo, NY
Country: United States of America Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers in the Upstate New York territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer satisfaction, and overall general business management.
On a typical day you will:
* Lead the performance of field operations for all elevator repair and testing
* Meet project deadlines and all financial performance targets including profit and working capital
* Conduct field education training ensuring that we create and maintain a safe working environment
* Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
* Coordinate all material deliveries and issuing purchase orders
* Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
* Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
* Accurately analyze situations and assist in developing contingencies for estimates
What you will need to be successful:
* 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
* Ability to work in a highly team-oriented and dynamic environment
* Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
* Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
* Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
* Strong leadership skills and goal-orientated with strong time management and organizational skills
What's In it For Me / Benefits
* We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
* Enjoy three weeks of paid vacation, along with paid company holidays
* We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
* Life insurance and disability coverage to protect you and your family.
* Voluntary benefits, including options for legal, pet, home, and auto insurance.
* We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
* Pursue your educational goals with our tuition reimbursement program.
* Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
Apply today to join us and build what's next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$73k-133k yearly est. Auto-Apply 6d ago
Retail Operator (NY)
Hallmark Management Service Inc.
Senior operations manager job in Buffalo, NY
Job Description
Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more.
Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together.
At Hallmark Management, we offer:
Paid time off
Paid Holidays
Annual opportunities for merit increases
Medical, Dental, Vision Insurance
401K with a company match
Free Meal while working
Free nonskid shoes
Job Related Duties & Responsibilities
Provides quality menu items and food products consistently for all guests by adhering to all recipe and presentation standards
Maintains a clean and organized workspace storing, labeling and rotating product according to our standards
Follows health, safety, and sanitation guidelines for all products in our commercial retail operation
Knows and communicates food allergen information as needed and required
Ability to operate Point Of Sale system and handle money for change
Welcomes every customer personally making eye contact answering any questions they might have regarding the products you are serving
Follows HMS operational policies and procedures, including those for cash handling (where applicable) and guest count reporting
Supports needs for other stations as assigned
Position Requirements:
Background Check/Drug Screen
Ability to work as part of a team
Requires occasional lifting, carrying, pushing, pulling up to 40 lbs.
Requires constant standing and walking
$94k-150k yearly est. 24d ago
Manager, Repair Field Operations
Otis 4.2
Senior operations manager job in Buffalo, NY
Country:
United States of America
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers in the Upstate New York territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer satisfaction, and overall general business management.
On a typical day you will:
Lead the performance of field operations for all elevator repair and testing
Meet project deadlines and all financial performance targets including profit and working capital
Conduct field education training ensuring that we create and maintain a safe working environment
Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
Coordinate all material deliveries and issuing purchase orders
Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
Accurately analyze situations and assist in developing contingencies for estimates
What you will need to be successful:
5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
Ability to work in a highly team-oriented and dynamic environment
Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
Strong leadership skills and goal-orientated with strong time management and organizational skills
What's In it For Me / Benefits
We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
Enjoy three weeks of paid vacation, along with paid company holidays
We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
Life insurance and disability coverage to protect you and your family.
Voluntary benefits, including options for legal, pet, home, and auto insurance.
We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
Pursue your educational goals with our tuition reimbursement program.
Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
Apply today to join us and build what's next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$71k-121k yearly est. Auto-Apply 6d ago
Director of Operations
BTB Ventures LLC
Senior operations manager job in Buffalo, NY
Description:
Why 7 Brew? Because We Invest in YOU! - Must live in the Buffalo Metro Area
At 7 Brew, it's more than coffee-it's about brewing smiles one cup at a time. We're built on kindness, connection, and community, and every guest interaction is an opportunity to make someone's day brighter.
Brewtopia, a passionate franchise group, is proud to bring the bold energy of 7 Brew to Southeast Michigan. With proven success in quick-service restaurants, we're dedicated to operational excellence, people-first leadership, and a high-energy drive-thru experience that stands out.
We're looking for a high-energy, people-first Director of Operations to lead our drive-thru coffee operations. This is a unique opportunity to shape the culture, systems, and guest experience from the ground up-and to grow with us as we expand.
OUR VALUES
Strive for Excellence - We raise the bar ev ery day.
Elevate Others - We build people up.
Results Driven - We focus on impact.
Visionary - We dream big and lead with purpose.
Exceed Expectations - We go beyond what's expected.
WHAT WE OFFER
Competitive Salary: $125,000 base per year
Performance Bonus: 15% target, tied to KPIs and company performance
Comprehensive Benefits: Health insurance, 401K with competitive match, generous PTO
Car Allowance: Up to $500 /month
Cellphone Stipend: Up to $25 a pay
Growth & Learning: Clear development plans and a culture of continuous improvement
More Than Coffee: Infused energy drinks, Italian sodas, smoothies, teas, and more!
Requirements:
ESSENTIAL FUNCTIONS
The Director of Operations ensures consistency, quality, and efficiency across all locations-protecting the brand and growing guest loyalty. This role optimizes profitability, develops strong leaders, and executes strategic growth initiatives with relentless focus on the guest.
Operations & Guest Experience: Oversee day-to-day operations across multiple drive-thru shops, ensuring speed of service, drink quality, food safety, cleanliness, and brand consistency.
Team Leadership & Development: Lead, mentor, and develop Regional Leaders and General Managers, fostering a culture of accountability, recognition, and continuous growth.
Financial Management & Strategic Growth: Own the P&L, manage labor and COGS, drive sales and flow-through, and collaborate with leadership to execute growth strategies and support new shop openings.
RESPONSIBILITIES
Drive Growth & Profitability: Regularly review and adjust the budget and financial reports to ensure cost goals are met. Implement strategies to optimize labor, track performance against financial goals, and ensure key profit-driving actions are executed in a timely manner.
Ensure Operational Excellence: Conduct daily operational reviews to ensure adherence to brand standards. Regularly assess performance metrics, respond to customer feedback, and implement action plans to improve service quality.
Lead & Develop Teams: Hold weekly one-on-one coaching sessions with Regional Managers, ensuring consistent training and development. Work with HR and other departments to fill staffing gaps quickly and develop training programs that align with business needs.
Foster Guest Satisfaction & Compliance: Address and resolve guest concerns within 24 hours, ensuring that guest satisfaction is prioritized.
Collaborate & Align: Actively participate in weekly leadership meetings, contribute to discussions, and align team goals with corporate objectives. Share progress updates and ensure all team members are informed and working toward shared priorities.
Culture Keeper: Foster a recognition culture, coach privately and praise publicly, and promote healthy competition and collaboration across locations.
ESSENTIAL SKILLS & QUALIFICATIONS
Leadership & Team Management: Proven ability to build, coach, and scale high-performing multi-unit teams
Financial Acumen: Budgeting, P&L ownership, labor modeling, KPI-driven decisions
Operational Excellence: Multi-unit drive-thru/QSR expertise with a bias for speed, quality, and safety
Problem-Solving and Decision-Making: Data-driven, resourceful, and decisive in a fast-paced environment
Communication: Clear, candid communicator across shop, field, and corporate partners
Customer Focus: Passion for delivering exceptional guest experiences consistently
Strategic Planning & Execution: Translate goals into disciplined, scalable routines
Compliance & Safety: Knowledge of health, safety, and regulatory standards
Technology Proficiency: POS/back-office, labor scheduling, spreadsheets/dashboards
EDUCATION & EXPERIENCE
Multi-unit leadership in QSR/coffee/drive-thru; ideally 2+ years in a director-level role
Bachelor's in business management, Hospitality, or related field is a plus
PHYSICAL AND TIME REQUIREMENTS
General Mobility: Sit, stand, bend, and move for extended periods during meetings, presentations, or line work
Manual Dexterity: Proficiency in typing and using office equipment such as computers, printers, and phones
Visual and Auditory Acuity: Ability to read printed and digital documents; clear hearing for communication
Lifting and Carrying: Ability to lift and carry items weighing up to 50 pounds
Travel: Frequent travel to multiple locations (>75%)
TIME REQUIREMENT
Availability to primarily work during areas of business growth, including nights and weekends.
Ready to bring the brew and bring your best?
Join the Brewtopia movement today! If you're ready for an epic, energetic, and rewarding journey, we'd love to have you on the crew. But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential!
Survey Link: ***************************************************
Disclaimer
This job description outlines the general responsibilities and expectations of the role. It is not an exhaustive list of all duties, skills, or requirements.
We are an Equal Opportunity Employer. All applicants will be considered fairly and without discrimination based on race, color, religion, sex, age, national origin, disability, genetic information, or any other protected status. Hiring decisions are made solely on job-related qualifications and business needs.
$125k yearly 15d ago
Operator II - 1st shift
Rise Baking Company 4.2
Senior operations manager job in Lancaster, NY
Job Purpose
Execute production schedules at rated throughput to meet quality, safety, cost, and delivery standards.
Essential Functions
Execute the daily production schedule in multiple production areas as a process owner
Ensure timely and accurate production of product, including setup of equipment/supplies, to maintain processing standards
Complete process/operational checks without assistance
Train, coach, and mentor Operator I personnel to become operators on specific equipment or in specific production areas
Ensure the finished product and traceability system is followed in production areas
Operate, maintain, and troubleshoot production machinery safely and securely as needed to achieve a high standard of performance
Properly handle ingredients used in production as needed, including staging, measuring, and mixing
Complete all necessary paperwork to company standards
Adhere to all cleaning procedures in production area
Adhere to the allergen control program guidelines, including equipment cleaning and verification activities
Take corrective action as assigned by the Supervisor based on pre-operation and daily self-assessment audit findings
Assist in investigating issues, finding root causes, and developing solutions for issues that arise in the production, oven, and/or packing areas
Take actions necessary to resolve food safety and quality deficiencies
Maintain safe working conditions and preserve the integrity of the environmental health and safety system through adherence to the policies and procedures outlined in the safety program
Participate in mandatory training program requirements
Serve as backup for Operator I in all areas
Comply with all food safety requirements, training, policies, and procedures
Perform other job-related duties as assigned Qualifications
(Education/Experience)
High school diploma or equivalent preferred
Knowledge of production procedures
3+ years of production experience in food manufacturing desired
Machine operator experience
Intermediate HMI experience desired
Intermediate analytical and problem-solving skills
Ability to effectively communicate with peers and leadership
Ability to work cross-functionally, convey equipment issues, and maintain confidentiality
Ability to think quickly and handle frequent change
Detail oriented with the ability to organize and multitask
Self-motivated, goal oriented, quality driven, and capable of working independently with little supervision
Willingness to work various shifts including nights, weekends, and holidays based on business need
The hourly range for this role is $20.00 to $21.00 per hour. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your hourly wages, Rise Baking Company offers benefits such as, a comprehensive benefits package, quarterly bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.”
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities.
RISE 123
MON 123
$20-21 hourly Auto-Apply 2d ago
Lending Operations Manager
Cornerstone Community Federal Credit Union 3.3
Senior operations manager job in Lockport, NY
The Lending OperationsManager oversees the underwriting/processing department, ensuring timely, efficient, accurate, and compliant evaluation of loan applications. This role involves managing underwriting staff, establishing credit policies and procedures, analyzing loan risk, and maintaining adherence to regulatory and organizational standards. The ideal candidate has strong leadership, analytical, and decision-making skills with a deep understanding of lending practices and risk management. In addition, this role will assist in any special lending projects and initiatives including product development, ancillary product oversight and administration of the loan origination system.
This position requires the ability to work during the branch hours of operation, including Fridays and some Saturdays with additional time as required to fulfill responsibilities. Additionally, this position is required to represent the Credit Union in the community at events and volunteer functions when possible.
Essential Duties and Responsibilities:
Leadership & Management
Lead, train, and mentor a team of loan underwriters, processors and support staff.
Establish and monitor performance, productivity metrics, and quality standards for the processing and underwriting team.
Oversee daily processing and underwriting operations to ensure timely processing, accurate documentation, and consistent application of credit policies. Assist with pipeline management.
Drive continuous process improvement initiatives to enhance efficiency, reduce errors, and optimize team performance.
Assist in supporting the e-branch as necessary including but not limited to phone system management, member service, card services, lending and escalations
Underwriting & Risk Assessment
Review and approve high-value or complex loan applications within assigned authority limits.
Conduct and track management reviews, exception reviews and declination reviews to ensure sound lending decisions.
Analyze applicant financial data, credit reports, collateral, and loan structures to assess risk and ensure portfolio quality.
Maintain sound credit decisions that balance growth objectives with portfolio quality.
Develop, implement, and refine underwriting policies, procedures, and risk tolerance frameworks in partnership with the Finance Team.
Identify trends and emerging risks within the portfolio and make recommendations to mitigate potential losses.
Compliance & Quality Assurance
Ensure compliance with all applicable federal, state, and organizational lending regulations (e.g., ECOA, HMDA, Fair Lending, CFPB, etc.).
Conduct audits and quality control reviews to ensure underwriting integrity and identify areas for improvement.
Partner with Compliance and Human Resources to maintain regulatory readiness and adherence to organizational policies.
Cross-Functional Collaboration
Collaborate with Retail to streamline loan processes and improve member experience.
Provide expert guidance and training to lenders and other stakeholders regarding underwriting standards and credit risk.
Support new product development and system enhancements with underwriting insights and recommendations. This includes support with ancillary product training and development.
Assist originator and processers with booking errors or discrepancies.
Serve as backup to the Director of Real Estate and Loan Servicing and Member Resolutions
Act as a liaison between the underwriting team and senior leadership to communicate challenges, opportunities, and performance metrics.
Strategic Leadership
Contribute to long-term strategic planning and portfolio growth initiatives through insights on lending trends and risk management.
Promote a culture of innovation and operational excellence within the underwriting and processing functions.
Lead special projects or initiatives assigned by senior leadership.
Knowledge, Skills and Abilities:
Possess thorough knowledge of Credit Union Lending and Collections Policies, Procedures and Products.
Experience in training and motivating a team and must understand the requirements of regulatory bodies and know the proper administrative, documentation, and servicing procedures.
Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions.
Ability to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc.
Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members, and vendors.
Solid organizational, management and team-building skills.
Demonstrated ability negotiating complex agreements to achieve the best outcome for the organization.
Experienced in engaging, collaborating, and building trust amongst internal, external, and prospective members.
Maintain strict confidentiality and professionalism when dealing with sensitive credit union issues.
Ability to work closely with a variety of personalities and maintain calm under pressure.
Discreet, able to handle confidential and proprietary information appropriately. High level of integrity.
Self-motivated, confident and ability to multitask effectively.
Ability to problem solve and provide solutions to staff and members.
Be neat, punctual, and professional in appearance and demeanor.
Always represent the best interests of the Credit Union in words and actions.
Embrace and promote a positive workplace culture and to lead by example.
Complete all required training by or before the assigned deadline.
Confidentiality:
Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment.
Qualifications:
Associates degree or higher preferred.
2-5 years of financial services experience. Credit Union or Bank preferred.
2-5 years of Underwriting experience.
3+ years of Lending OperationsManagement experience.
Intermediate knowledge of Microsoft Office, including word, excel and PowerPoint
Consumer/business lending experience preferred.
Bondable upon initial employment and continue to be bondable throughout term of employment.
Physical Requirements:
The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling, and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.
EOE Race/Sex/Vet/Disability
Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
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Cornerstone CFCU is committed to diversity, and values the ways in which we are different.
$51k-72k yearly est. Auto-Apply 60d ago
Director of Field Operations (Industrial Services)
Hohl Industrial Services
Senior operations manager job in Tonawanda, NY
We are seeking an experienced and strategic Director of Field Operations (Industrial Services) to lead our millwrighting, rigging, and equipment installation operations. In this critical leadership role, you will oversee Project Managers, Superintendents, and Foremen to ensure the safe, high-quality, and on-budget delivery of projects. You will play a key role in shaping the future of the Field Services department by driving operational excellence, improving efficiency, and fostering a culture of safety, accountability, and continuous improvement.
This position works in close partnership with the Vice President of Operations to establish and execute both short- and long-term department goals. If you are a collaborative leader with strong business acumen and deep operational experience in construction services, we want to hear from you.
Relocation support may be available for the right candidate and will be provided as a limited relocation reimbursement to help offset eligible moving expenses.
Key Responsibilities Strategic Leadership
Collaborate with the Vice President of Operations to develop and execute department strategies, goals, business plans, budgets, and KPIs.
Drive operational excellence through continuous improvement of processes, procedures, and systems.
Ensure compliance with all regulatory requirements, industry standards, and company policies.
Implement performance metrics to measure efficiency, quality, and profitability.
Operational Execution
Lead, mentor, and manage Project Managers, Superintendents, and Foremen to ensure projects are executed safely, on time, within scope, and within budget.
Oversee project performance, identify risks, and support Project Managers in developing mitigation strategies.
Partner with the Safety Director to uphold safety standards and ensure OSHA compliance on job sites.
Partner with the Dispatch Director to ensure proper allocation of personnel and equipment.
Review and approve all Field Service bids, contracts, and project financials.
Monitor job costs, profitability, invoicing, and financial performance.
Cultivate communication and collaboration across teams, subcontractors, suppliers, and customers.
Identify business development opportunities with existing and new clients.
Manage customer/vendor disputes and oversee site visits to ensure quality and compliance.
Team Management & Development
Promote a positive, collaborative, and safety-focused culture.
Recruit, train, mentor, and motivate a high-performing Field Services team.
Conduct performance evaluations, set goals, and support employee development.
Recognize excellence and provide constructive feedback to drive team growth.
Continuous Improvement & Innovation
Identify operational bottlenecks and implement improvement solutions.
Champion new technologies, best practices, and process innovations.
Collaborate cross-functionally to implement automation and digital tools.
Foster a culture of creativity, efficiency, and cost optimization.
Qualifications Education & Experience
Bachelor's degree in Civil Engineering, Construction Management, or related field; Master's degree preferred. Equivalent experience may substitute for education.
Proven experience in operationsmanagement within the construction services industry.
Strong knowledge of construction operations, project management, and industry best practices.
Demonstrated leadership experience managing and developing high-performing teams.
Strong business acumen with experience in budgeting, forecasting, and financial management.
Preferred: Knowledge of rigging, steel erection, equipment installation, and union trades.
Professional certifications such as PMP or Six Sigma are a plus.
Skills & Abilities
Excellent communication, negotiation, and interpersonal skills.
Ability to read and interpret blueprints, contracts, regulations, and technical documents.
Strong analytical and mathematical capabilities, including cost estimating.
Ability to manage multiple priorities, stay organized, and make sound decisions.
Proficiency with standard office software (Word, Excel, Outlook, etc.).
Ability to evaluate data, draw conclusions, and provide recommendations.
Physical Requirements
Office: Frequent computer use, close vision, and typical office activities.
Field/Shop: Ability to perform physically demanding tasks (lifting, climbing, crawling) in challenging environments without accessibility accommodations.
Work Environment
Office: Standard office environment with moderate noise and climate control.
Field/Shop: Active construction and industrial environments-dirty, noisy, non-climate-controlled, and potentially hazardous.
Why Join Us?
Opportunity to lead a critical division with high visibility and strategic impact
Work with a strong leadership team committed to operational excellence
Competitive compensation and benefits package
Culture grounded in safety, quality, teamwork, and continuous improvement
Keywords:
Project Executive, Senior Project Executive, Director of Operations, Director of Field Operations, Field Services, Industrial Services, Project Delivery, Project Management, Field Operations, Construction Operations, Millwright, Rigging, Equipment Installation, Heavy Industrial, Industrial Construction, Mechanical Contracting, Turnaround, Shutdown, Plant Maintenance, Capital Projects, Site Superintendent, General Superintendent, Field Superintendent, Foreman, Safety Leadership, Job Costing, Budgeting, Cost Control, P&L, Profitability, Resource Planning, Scheduling, Workforce Planning, Estimating, Bid Review, Contract Review, Change Orders, Risk Management, Subcontractor Management, Quality Control, Client Relationship Management, ERP, CMMS, MS Project, Primavera, Procore, Bluebeam, Work Orders
$92k-142k yearly est. 45d ago
Vice President, Operations & Procurement
Curbell 3.2
Senior operations manager job in Orchard Park, NY
Essential Functions
* Leadership - Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention)
* Strategic Direction - Develop, recommend, and implement strategic business and operational plans to consistently meet short and long-term profit and return-on assets expectations while building a strong operational foundation. Research, develop, recommend, and implement strategic product sourcing options. Manage FICO, SIS costs to ensure a sustainable and competitive cost position on key inventory items. Establish systems, processes, and procedures for overall procurement activities including material requirement planning and its effective execution. Play a key role in supporting the consistent business growth by facilitating and achieving optimal geographic coverage, consistent on-time delivery performance, effective production planning, efficient asset utilization, consistent price support, vendor selection, long-term COE planning, efficient inventory level strategies, and relevant process improvement and standardization initiatives (Lean Culture). In conjunction with branch and corporate ERP teams, identify operational “best business practices” that are compatible with the S.A.P. operating platform. Support, implement, build on, and maintain the key compliance programs including ISO 9001:2000, AS9100, ITAR, etc. at the relevant locations in the company as required by the business needs.
* Optimize our supply chain network and daily operational activities for strong geographic coverage, maximum efficiency, and throughput with modern distribution systems (relevant productivity, automation, new technology initiatives). Responsible for the vendor relationship, purchasing processes, and rebate maximization along with oversight of freight including negotiation and management of both contracts and carriers.
* Asset Management - Achieve and maintain efficient utilization of Curbell Operational assets - both equipment and facilities. Maintain and manage a saleable and accurate (locations and perpetual) state of inventory while optimizing COE concepts to improve earn & turn ratios. Ensure effective, timely, and consistent cycle counts & audited physical inventory practice in alignment with existing procedures. Identify opportunities to develop, recommend, and implement new methods and procedures for consistently optimizing material yields, and effectively train warehouse personnel on those new methods and procedures.
* Work jointly with Regional Directors, Marketing, Operations, and Business Development on bringing a consistent message to the field related to both organizational and operational strategic directions. Assist with the implementation of marketing programs, market strategies, and other related company initiatives including long-term geographic and capability expansion objectives. (Examples include: Acquisitions - due diligence and integration, Green field expansion, new product offerings, new market segment developments). In addition, lead efforts to develop, recommend, implement, and maintain a recycling program that supports Curbell's sustainability initiatives.
Performs other duties as assigned.
How much does a senior operations manager earn in Amherst, NY?
The average senior operations manager in Amherst, NY earns between $97,000 and $187,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Amherst, NY
$135,000
What are the biggest employers of Senior Operations Managers in Amherst, NY?
The biggest employers of Senior Operations Managers in Amherst, NY are: