General Manager (Bilingual)
Senior operations manager job in Phoenix, AZ
Your Opportunity:
General Manager Titlemax Phoenix, AZ
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $24.00 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyGeneral Manager - Boat Rentals at Lake Powell
Senior operations manager job in Page, AZ
As a General Manager you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
The successful General Manager:
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Route Service Manager - UniFirst
Senior operations manager job in Phoenix, AZ
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyTransit General Manager
Senior operations manager job in Sedona, AZ
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities:
MV Transportation is seeking a Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Participate in location(s) employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in transit operations management and a combination of (7) seven years of management or supervisory experience in a multi-mode transit environment
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $90,000-$125,000/year
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplyOperations Manager - Day and Night Shift Availability
Senior operations manager job in Arizona
Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country,
where our cars are inspected, perfected, and photographed before reaching the Carvana
website. Using our Carvana Certified 150-point inspection process, we're able to verify that
every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a
no-hassle, better car buying experience. We are actively looking for passionate and talented
individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking
for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations
within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle
reconditioning process and directs at least five leads and up to 70 front line associates in a lean
manufacturing environment. This role will be responsible for maintaining a culture of continuous
improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through
appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring
alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance
standards.
• Create a work and team environment that inspires positive communication, team cohesion, and
adherence to Carvana's Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid driver's license with a clean driving record (no DUIs and no more than two moving
violations in the last 3 years).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking,
stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and
may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder
heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or
goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa
sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or physical disability, protected veteran
status, or genetic information, or any other basis protected by applicable law. Carvana also
prohibits harassment of applicants or employees based on any of these protected categories.
General Manager
Senior operations manager job in Tucson, AZ
Your Opportunity:
General Manager Titlemax Tucson, AZ
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $24.00 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyManager, Claims Operations - Core
Senior operations manager job in Phoenix, AZ
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Phoenix, Arizona campus. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Build conditions for success removes obstacles, leads and champions change.
Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle escalations and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
What sets you apart:
Current experience as a Claims Manager or Supervisor
2+ years handling Complex Non-Injury Auto coverage and liability decisioning
2+ years Physical Damage claims experience
2+ years Auto injury claims experience
Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $103,450- $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-Apply10073828-WD-Red Team Operator, Assistant Vice President
Senior operations manager job in Tempe, AZ
Being part of the red team provides you with the opportunity to work on the cutting edge of cybersecurity and help drive the improvement of detection capabilities as well as strengthening of defenses to improve our overall security posture. The role also offers you with the opportunity to lead and mentor junior team members and provide guidance on complex projects.
Major Responsibilities
Developing guidelines for the usage, control, maintenance and audit-readiness of information and computer resources that are used in the distributed processing environment.
Analyzing and addressing customer security requirements for all business applications existing on a distributed platform.
Assisting in the evaluation, selection, and installation of security software products for distributed platforms.
Identifying distributed systems security issues as they arise and coordinating with the security architect to ensure that issues are addressed and resolved in a timely basis.
Conduct tactical assessments that require expertise in social engineering, application security (web and mobile), physical methods, lateral movement, threat analysis, internal and external network architecture and a wide array of products
Document and formally report testing initiatives, along with remediation recommendations and validation
Maintain tools and scripts used in penetration-testing and red team processes
Conduct research into real-world threat actor tactics, techniques, and procedures (TTPs) and apply that knowledge to Red Team Exercises
Assess new technologies, software applications, and devices for potential avenues of exploitation
Develop exploits based on identified vulnerabilities
Develop scripts, tools, or methodologies to enhance Red Team processes
Work with teammates to consistently learn and share advanced skills and foster team excellence
Qualification
Bachelor's Degree in Computer Science or related fields; applicable specialized training; or equivalent work experience - equally preferable
Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), OSCP, OSCE, GWAPT, or other security certifications desired
Understanding of one or more compliance frameworks: NIST, FFIEC, GLBA, SOX, PCI, etc.
5-7 year of experience conducting penetration-testing/red team engagements
Experience in planning and executing advanced attacks that evade network and endpoint security controls to demonstrate the potential adverse impact caused by a threat actor
Experience with implementing red team assessment methods, tools, and techniques
Experience identifying and exploiting common web-application vulnerabilities, such as: SQL Injection, DOM Manipulation, Authorization System Bypass, Design Logic issues, bounds checking, role & access validation, and filter evasion.
Experience handcrafting/dissecting HTTP conversations
Experience in developing, extending, or modifying exploits and offensive security tools (shellcode, implants, reflective loaders, etc.), as well as operational experience exploitation, lateral movement, and persistence on Windows and Linux systems, bypassing preventative and detective endpoint and network security controls, C2 frameworks (Cobalt Strike and Metasploit), using common offensive security tools (nmap, CrackMapExec, Impacket, Responder, etc.)
The typical base pay range for this role is between $110K - $135K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
Vice President of Operations
Senior operations manager job in Tempe, AZ
A leading player in the residential construction space is looking for a visionary operations executive to drive innovation, efficiency, and growth across a multi-regional homebuilding organization. This individual will shape and elevate the operational strategies that fuel high-volume, high-quality residential construction while empowering regional leaders to scale performance.
This is an opportunity for a strategic builder-of systems, teams, and business process excellence. Join an organization where your leadership will influence hundreds of homes annually and where customer satisfaction, operational integrity, and margin optimization are mission-critical.
This Role Offers:
Strategic leadership in a high-growth, multi-regional construction organization.
Direct collaboration with executive leadership and influence over operational direction.
Competitive compensation package with full benefits and performance-based incentives.
A strong culture focused on innovation, integrity, and leadership development
Focus:
Design and lead the operational blueprint that guides all purchasing and construction activities across multiple markets.
Define corporate-level strategies that enhance scalability, cost-efficiency, and quality assurance across the platform.
Align regional execution with long-term business goals while championing innovation and technology adoption in field operations.
Partner with regional heads to implement best-in-class practices and foster a culture of continuous improvement.
Provide mentorship and executive coaching to high-potential leaders, ensuring robust succession planning.
Oversee operational KPIs and lead quarterly business reviews focused on macro-level improvements.
Lead cost management initiatives, ensuring vendor compliance with company standards while negotiating fair and competitive pricing.
Develop and enforce procurement strategies that maximize value and reduce operational waste.
Build a scalable vendor partnership model that promotes collaboration and long-term alignment.
Standardize operational processes and develop training protocols to drive consistency across all sites.
Promote high-quality customer experiences through innovative scheduling, quality inspections, and safety programs.
Ensure continuous refinement of tools, systems, and documentation to support evolving business needs.
Act as a cultural ambassador, embedding the organization's core values into operational practices.
Lead initiatives that enhance the work environment and encourage a high-performance, purpose-driven culture.
Serve as an advisor to senior leadership on market trends, construction methodologies, and organizational improvements.
Skill Set:
15+ years of progressive experience in residential construction operations, with exposure to both purchasing and vertical construction leadership.
Proven track record in designing and scaling operational frameworks across geographically dispersed teams.
Expertise in labor cost optimization, supplier management, and budget control.
Experience leading training and onboarding functions across technical and operational disciplines.
Deep understanding of construction field operations, safety programs, and customer satisfaction metrics.
Familiarity with CRM, ERP systems, and cloud-based project management platforms.
Bachelor's degree in Construction Management, Business, or a related field required.
A process-oriented leader with a bias for scalable solutions.
A people-first mindset focused on empowering and developing teams.
Strategic thinker with executive presence and strong communication skills.
Experience in scattered-site homebuilding is a major plus.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Market Service Manager - UniFirst
Senior operations manager job in Phoenix, AZ
Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects of the service department to ensure our ability to keep Customers for Life. They will recruit and lead a team of Route Service Managers, Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
Some companies say they like to promote from within, we just do…constantly! Many of our Senior Executives worked Market Service Managers as they progressed within their careers at UniFirst.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Managers that need your help and support as they develop in their own roles.
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
Auto-ApplyArea Operations Manager - Reman
Senior operations manager job in Phoenix, AZ
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
* Area Operations Manager - Wheel Remanufacturing Division *
*Location- Phoenix, AZ*
*Compensation: $70.000 - $80.000/ Year *
An Area Operations Manager - Reman is responsible for overseeing the daily operations of multiple wheel remanufacturing shop locations within a designated area. This role ensures operational excellence, team development, customer satisfaction, and adherence to safety and quality standards. In addition, the Area Operations Manager plays a key role in business development, identifying and securing new customer opportunities to support Dent Wizard's growth strategy. Essential functions include:
*Operational Excellence*
* Oversee daily operations to ensure efficiency, quality, and safety across all locations.
* Address and resolve operational issues promptly, ensuring minimal disruption to service.
* Maintain high standards of cleanliness and environmental health and safety (EHS) at all sites.
*Customer Service & Relationship Management*
* Build and maintain strong relationships with key customers.
* Ensure service delivery meets or exceeds customer expectations.
* Represent Dent Wizard in customer meetings.
* Promote a five-star customer service culture across all teams.
*Business Development*
* Proactively identify and pursue new business opportunities within the assigned area.
* Develop and present proposals to prospective customers.
* Collaborate with marketing team to support lead generation and conversion.
* Expand Dent Wizard's footprint by building relationships with dealerships, collision centers, and other potential partners.
*Talent Acquisition & Workforce Planning*
* Drive recruitment and hiring efforts for area roles in collaboration with HR.
* Identify staffing needs and ensure appropriate coverage to meet operational demands.
* Support onboarding and integration of new hires into the team.
*Leadership & Team Development*
* Foster a positive, inclusive, and productive work environment aligned with Dent Wizard's core values.
* Lead, coach, and develop team members to drive performance, engagement, and retention.
* Facilitate ongoing training and performance evaluations.
*Performance Monitoring & Reporting*
* Track and report on key performance indicators (KPIs) related to productivity, quality, and customer satisfaction.
* Implement continuous improvement initiatives to enhance operational performance.
*Administration *
* Coordinate supplies and parts ordering management
* Troubleshoot most critical operational issues
* Maintain clean, organized work areas that meet DW's compliance (EHS) standards
* Support and adhere to DW's policies and procedures on ethics standards and commitments
* Ensure effective invoicing processes are implemented and maintained
*Other Duties as Assigned*
*Competencies Required*
* Executes with Quality
* Executive Presence
* Reinvents and Innovates
* Customer Focus
* Acquires and Builds Talent
* Grows the business
*Physical Job Requirements*
* Continuous viewing from and inputting data to a computer screen.
* Travel as necessary (
*Drug Policy*
* Dent Wizard is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$70.000 - $80.000 /year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Director of Operations
Senior operations manager job in Phoenix, AZ
We are seeking to empower a
highly motivated, goal-focused, customer-oriented team member
for the role of Director, Operations. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As a Director, Operations, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity? If you just thought, “I got this” then read on!
Job Details:
Salary:
$100,000-$110,000 /year + bonus + long-term incentive
Successful candidate must live in AZ - Phoenix Metro
This role will oversee teams in AZ, CO, NM, NV
Job Overview: As the Director of Operations (Divisional), your responsibilities will include, but are not limited to, the following:
Oversee the overall management of multiple self-storage facilities. You will report to the Vice President of Operations, leading multiple supervisors of supervisors, i.e., you will lead leaders. Typically, you will oversee 4-5 District Managers, who each oversee 3-8 Senior Property Managers, who each oversee approximately 5 self-storage locations, each with 1 or more team members. NSA stores are typically open 5-6 days per week, and our Divisional Directors are expected to be in the field two to three (2-3) weeks per month, managing the team and facilities.
Foster a culture that demonstrates the core values of National Storage Affiliates of INTEGRITY, ACCOUNTABILITY, HUMILITY, COMPASSION with team members at all levels.
Host and/or attend virtual meetings that occur on a set schedule: Weekly, Bi-Weekly, Monthly, Bi-Monthly, Quarterly, and Annually. Host and/or attend impromptu meetings as the need arises.
Host monthly (or more frequently, as needed) 1:1 meetings with your direct reports.
Host quarterly (or more frequently, as needed) 1:1 personal development meetings (‘IDP') with your direct reports.
Host quarterly group meetings with your direct reports to discuss their leadership team's development.
Partner with our Recruiting Department and interview for open positions.
Coach, develop, performance manage, and mentor leaders and team members within the division. This includes ‘shoulder to shoulder' travel with all employees; virtual meetings, etc.
Ensure that your team members complete their new hire training and are compliant in completing ongoing employee training.
Audit 10% of Living Quarters within the division each quarter.
Ensure all facilities and team members adhere to company safety standards and operational procedures.
Own the financial performance of the division through deep dive reviews and partnering with leader lines and support departments on strategies to enhance the business. Also coach leaders and team members within the division to become proficient students of the business to meet financial goals.
Review and monitor maintenance and planned capital expenses at facilities. Ensure that our assets remain in good standards and are a positive representation of the NSA Storage brands.
Contract and license oversight.
Position Requirements:
All work must be done in accordance with safety regulations and applicable safety policies and standards.
Physical activity including, but not limited to, extensive walking, walking on incline, walking on decline, extensive use of stairs, lifting up to 50 pounds. Physical Requirements: Ability to walk outside for several hours with team members, including during inclement weather, ability to climb multiple flights of stairs, ability to lift storage unit doors, ability to climb ladders (when appropriate per policy).
Travel by car or plane, as required, to storage facilities within the division and physically inspect properties. Travel Requirements: Ability to travel by rental vehicle, personal vehicle (when appropriate by policy), and on an airplane to properties. Must be in the market up to 75% of working days per month. This includes overnight travel, out of state in some cases. On-site presence in properties within the division up to three (3) weeks per month.
Multi-unit property management experience required.
Management experience with leaders of leaders.
Excellent time management and multi-tasking skills utilizing cadence of calendars and schedules.
Excellent customer service, sales experience, phone skills, organizational skills, computer skills, including Microsoft Office: Outlook, Teams, PowerPoint, Word, Excel and Power BI.
Accurate record keeping and filing. Proficient math skills for auditing purposes, cash handling experience.
Host and/or attend virtual meetings, supporting a culture of being on camera when possible.
Must have a reliable vehicle, a valid driver's license, and insurance.
Must be able to pass and maintain a clean criminal background check.
Work Monday-Friday from 9am to 5pm and may be on call on Saturday and Sunday.
Must live within 20 miles of the market area for this specific job posting or be open to relocating to within 20 miles of the geographical area for this specific job posting. Must also live within 50 miles of a major airport.
Must have a reliable and secure internet connection.
Senior Manager User Experience
Senior operations manager job in Scottsdale, AZ
A growing consumer-focused company is seeking a UX Senior Manager to lead a mature design team and elevate customer experiences across digital and physical touchpoints. This role is ideal for a leader who blends UX expertise with strong business awareness and a track record of improving key performance metrics.
Location: Scottsdale, AZ (Onsite, 5 days/week; relocation available)
Compensation: ~$200K base + ~$53K performance bonus (~$253K OTE)
What You'll Do
Lead and mentor a senior design team across web, mobile, and in-store experiences.
Connect UX strategy to business goals, prioritizing initiatives that improve conversion, satisfaction, and overall performance.
Drive experimentation and optimization efforts across customer journeys.
Translate customer insights and behavioral data into clear UX improvements.
Develop and maintain scalable design standards and processes.
Partner cross-functionally with product, engineering, operations, and marketing to ensure cohesive and impactful experiences.
Oversee UX deliverables, timelines, and execution across multiple workstreams.
What We're Looking For
10+ years in UX leadership roles (e.g., UX Manager, Design Lead, Head of UX).
Experience managing senior designers and guiding teams through complex product cycles.
Proven ability to improve key metrics such as conversion, engagement, or funnel performance.
Strong background in omni-channel or multi-touchpoint experiences.
Proficiency with modern UX design tools (Figma, Sketch, Adobe XD, etc.).
Excellent communication skills and comfort presenting to senior stakeholders.
Experience with experimentation, testing, and data-informed decision-making.
Operations Executive
Senior operations manager job in Phoenix, AZ
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
As an Operations Executive, you will play a pivotal role in overseeing and driving the successful execution of design-build projects. Serving as the primary point of contact for clients, project teams, and design departments, you will ensure that projects are completed on time, within budget, and to the highest standards of quality. You will work closely with marketing, pre-construction services, business unit leaders, and operations to manage project phases including scheduling, subcontractor buyout, cost control, and project closeout. Additionally, you will mentor and manage Project Managers and Engineers, ensuring team success and project excellence.
The Specifics of the Role
Oversee a large-scale project 500M-1B in value, or multiple projects.
Serve as the single point of contact for clients, design teams, and project staff, ensuring seamless communication and execution.
Lead and coordinate project phases from planning to closeout, ensuring quality and timely delivery.
Develop detailed project contract status reports and project site logistics plans.
Oversee pay request processes, monitor project costs, and track job cost reports.
Analyze and forecast quarterly total cost projections and labor costs.
Ensure timely procurement of materials and equipment while monitoring subcontractor buyouts.
Collaborate with Preconstruction services to oversee the bidding process.
Ensure compliance with safety, EEO, and Affirmative Action program requirements.
Lead quality processes and monitor project training and development programs.
Manage the project closeout process, ensuring adherence to schedules and final deliverables.
Assist in tracking back charges, change orders, and budget adjustments.
Mentor and manage project teams, fostering collaboration, problem-solving, and innovation.
Lead through change, build consensus, and motivate teams to achieve goals.
Requirements
Bachelor's degree in Construction Management, Engineering, or a related field.
20-25 years of experience in construction project management.
Strong knowledge of construction principles and practices with a proven track record of managing large-scale projects.
Excellent leadership and team management skills, with experience mentoring and developing talent.
Strong problem-solving abilities and adaptability when dealing with various stakeholders.
Entrepreneurial mindset with the ability to work both independently and collaboratively.
Proficiency in leading project teams, managing subcontracts, and handling subcontractor relations.
Familiarity with safety protocols, EEO requirements, and quality control standards.
Ability to physically navigate job sites, including climbing ladders and multi-floor scaffolding.
Able to lift up to 50 lbs.
Some Things You Should Know
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
Talent Operations Manager
Senior operations manager job in Phoenix, AZ
This role is responsible for:
Apply exceptional follow-up and time management skills to cultivate relationships with Tradespeople and your peers.
Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App.
Conduct quality interviews effectively and always on time
Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile
Coach new electricians on the Buildforce process and expectations
Work as a team to achieve monthly placement goals with quality and retention in mind
Provide a “white-glove” experience for priority placements for high-profile and new customers
Evaluate pay and placements ad hoc
Navigate all of the Employer-level and Project-level contingencies
Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms.
Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
Maintaining records and documentation through data entry, collection, and validation.
Providing feedback on process improvement opportunities and contributing to projects as assigned
All other duties as assigned.
Skills & Qualifications
3+ years of experience in recruiting, sales, marketing, or related work experience.
Proven success with self-direction and the ability to work independently and with a cross-functional team.
Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
Detail-oriented with excellent communication skills in writing, in person, or by phone.
Creative problem solver who thinks on their toes and can make informed decisions quickly.
Own a smartphone and have access to a reliable internet connection.
Bi-lingual is required - Spanish & English.
Bonus points:
Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday.
Benefits & Perks
Flexible Scheduling
Hybrid (Working from Phoenix Office and Home)
Time Off & Holidays
Parental Leave Policy
401(k) Plan
Healthcare - Medical, Dental & Vision
360 Annual Peer Reviews with Opportunities for Growth
Senior Preconstruction Manager
Senior operations manager job in Scottsdale, AZ
Come join a well-established commercial contractor with nearly 40 years of success in building some of the most exciting projects in the Southwest! As a key leader in preconstruction services, you'll have the opportunity to shape the future of major projects and grow within a respected, locally-owned firm in Arizona.
Govig - Your #1 full-service recruiting firm, your access to the best opportunities available, is seeking a SENIOR PRECONSTRUCTION MANAGER for a commercial construction-based company in Scottsdale, AZ.
About the company. Founded in 1986, our client is a premier Arizona-based general contractor with a reputation for integrity, accountability, and delivering results. Specializing in commercial projects throughout the Southwest, they consistently exceed client expectations with a commitment to quality and long-term relationships.
About the position. The Senior Preconstruction Manager has the overall responsibility, with the help of the Director of Preconstruction, for the successful delivery of preconstruction services from marketing and negotiating of the preconstruction agreement through successful GMP and project turnover to the construction team. Responsibilities will include but are not limited to:
Lead the preconstruction services by budgeting, scheduling, or organizing, defining roles and responsibilities with input from the construction operations team.
Prepare conceptual, schematic, design development and GMP estimates and deliverables as required to support preconstruction activities and clients
Contribute to the development of standards, processes, practices, etc. as needed for the Preconstruction Services to be a “Top of Class” provider in the construction industry.
Attend regularly scheduled meetings with project Architects and customers as appropriate to acquaint them with unresolved problems and to ensure an adequate degree of coordination is being made to have accurate bidding documents.
Manage and update project budgets as required while monitoring design scope changes that affect budget and/or schedule.
Keep customer fully informed of preconstruction progress on the project and of any significant technical problems/solutions and their effect on design and/or costs.
Identify and promote solution to any problem, which might impede progress of the project or adversely affect customer and architect relations.
Lead value engineering and value enhancement efforts as required to serve the client including development of items and lists, compilation of ideas and presentation of information to the client.
Attend meetings with potential clients and develop relationships that will potentially lead to additional work for the company.
What you need. To effectively thrive in this organization, the Senior Preconstruction Manager will have:
Bachelor's degree in relevant field
8+ years of consistent estimating experience on large commercial construction portfolio.
Working knowledge of construction contracts
Exceptional communication and interpersonal skills
Self-motivated professional with strong work ethic and attention to detail
Ability to work autonomously and deliver results
Demonstrates integrity, aligning with company values and customer expectations
Store Manager
Senior operations manager job in Scottsdale, AZ
At Cyclologic, we are leaders in cycling analysis technology and innovation. From elite athletes to recreational riders, we provide cutting-edge bike fitting solutions using advanced 2D/3D motion capture, pressure analysis, and performance data. With three state-of-the-art fit studios and a global reputation, we support cyclists, retailers, manufacturers, and medical professionals with the tools, education, and expertise to achieve peak performance.
The Opportunity
The store manager is responsible for the overall revenue and customer experience at Cyclologic. The store manager will work closely with our team to ensure that all merchandising, sales and hospitality experiences are executed per Cyclologic's vision. Role will involve weekends and holidays and may personally handle customer complaints from time to time.
· Achieve revenue goals, manage bike delivery pipeline and sales leads in CRM system
· Maintain customer experience through positive team member interaction and store presentation
· Lead all staff in Cyclologic's culture of world-class hospitality and community building
· Develop and manage Cyclologic's retail experience
· Manage the delivery of the clients' expectations of products and services
· Organize, implement and validate staff sales and product training
· Create and maintain store staff coverage schedules
· Supervise actions of everything related to retail within the Cyclologic vision and CEO input
· Demonstrate teamwork by assisting and cooperating with co-workers as needed
· Have appropriate communication strategies for each team member
· Maintain confidentiality of all company and all customer information
· Representing company in areas of public relations like store events, and group rides
· Implement individual employee sales tracking
· Training and mentorship of all employees in maximizing sales, and performing daily tasks
· Manage preparation of displays, merchandise, and presentations
· Oversee and ensure compliance of all staff with established company policies
· Manage and assist the store team in maintaining housekeeping standards
· Manage and assist in physical inventory counts (both cycle and end of year)
· Manage and assist in purchasing and receiving
· Must be comfortable with a dynamic and fast paced environment
Reports to CEO
Schedule:
· Must be available to work Saturdays
Why Cyclologic?
You'll join a team that lives and breathes cycling and strives to elevate every rider's experience. We're committed to innovation, professional growth, and creating a supportive environment for both staff and clients.
Experience Store General Manager
Senior operations manager job in Phoenix, AZ
Create a healthier, brighter future for pets, pet parents and people!
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If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
#LI-NN1
Other Essential Duties
MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. xevrcyc
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Store Manager
Senior operations manager job in Gilbert, AZ
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley
The Store Manager holds primary responsibility for managing and driving sales and margin within the retail store, aligning with the financial plan by overseeing a sales team. In addition to driving sales, the Sales Manager supports the Store Manager in fostering a high-performing sales culture, strategically managing talent, and recruiting and developing sales staff while embodying Ashley's Culture and Vision to enhance brand perception and become the go-to destination for home furnishing needs. Serving as a role model for guest relationship-building, the Sales Manager leads and develops retail sales associates in executing the Company's sales approach, manages store operations such as opening and closing procedures, and ensures compliance with policies and procedures to deliver an exceptional in-store experience. Without the Store Manager, the Sales Manager may assume full leadership responsibilities for the store.
What You'll Do
Recruit, onboard, train, and motivate sales associates while fostering a positive work environment conducive to high performance and low turnover.
Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities such as huddles to align store decisions with company strategy.
Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture aligned with company strategy.
Facilitate promotional events and provide daily sales training and product education, ensuring consistent and strategic selling to maximize results and uphold company standards.
Utilize analytics and insights to create targeted selling development plans for retail sales associates, providing relevant insights on offers, assortment, and selling processes.
Ensure consistent store maintenance and adherence to standards throughout, optimizing assortment and maintaining a visible presence on the floor to drive business ethically.
Cultivate a customer-centric culture within the store, emphasizing the importance of prioritizing customer satisfaction.
Empower the team to address customer issues promptly and empathetically, ensuring efficient resolution.
Track and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.
Serve as a role model of Ashley's culture and vision, embodying the company's values and principles in all interactions.
Manage customer engagement throughout the entire lifecycle, fostering strong relationships and maximizing customer satisfaction at every touchpoint.
Complete any additional tasks as assigned by management.
What You Bring
Associate degree in Business Administration or related field or equivalent work experience required
2 years' experience in retail sales, required
Supervisory/Management experience, required
Strong business knowledge with basic financial acumen
Flexible and willing to work extended hours when necessary
Ability to work weekends and holidays
Excellent interpersonal skills
Excellent verbal and written communication skills
Effective time management and organizational skills
Analytical and problem-solving skills
Proficient mobile & computer skills, including experience with Microsoft Office Suite, internet
What's In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
Associate Manager
Senior operations manager job in Scottsdale, AZ
Associate Benefits:
Career pathing
Work-life balance
Training
Paid time off
Pet Insurance
Tuition Reimbursement
Employee Discount
Employee Assistance Program (EAP)
Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
Your role at Tumi:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications for Internal Candidates
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.