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  • Director Therapy Operations

    Encompass Health Rehabilitation Hospital of Northern Virginia 4.1company rating

    Senior operations manager job in Stone Ridge, VA

    Director of Therapy Operations Career Opportunity Highly regarded and esteemed for your Director of Therapy Operations expertise Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your local community. This role harmonizes your professional ambitions with a commitment to positive impacts in patients' lives. As a strategic leader, you'll oversee the organization, development, and supervision of Therapy Operations, ensuring the highest quality care while adhering to standards. With access to cutting-edge equipment and technology, join a team that values teamwork, support, and inclusiveness in delivering impactful outcomes. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time. Opportunities for tuition reimbursement and continuing education. Company-matching 401(k) and employee stock purchase plans. Flexible spending and health savings accounts. A vibrant community of individuals passionate about the work they do! Become the Director of Therapy Operations you've always aspired to be Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities. Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions. Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments. Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation. Provide patient care. Celebrate the accomplishments and victories of our dedicated staff and patients along the way. Qualifications Current State license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology. BLS (CPR) required or must be obtained within 30 days of hire within this role. Bachelor's Degree or higher from an accredited therapy program. Additional training with a Master's or Doctorate degree in professional or management area is preferred. Minimum of five years of rehabilitation experience, including two years in a management role, is required. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
    $78k-138k yearly est. 4d ago
  • Red Team Operator

    Hruckus

    Senior operations manager job in Fort Belvoir, VA

    Veteran-Owned Firm Seeking a Red Team Operator (Computer Exploitation) for an Onsite role in Fort Belvoir, VA My name is Stephen Hrutka, and I am the owner of a Veteran-Owned management consulting firm in Washington, DC, focused on Technical/Cleared Recruiting for the DoD and IC. HRUCKUS helps other Veteran-Owned businesses recruit for positions across the VA, SBA, HHS, DARPA, and other cutting-edge R&D related defense agencies. We seek to fill a Red Team Operator (Computer Exploitation) position in Fort Belvoir, VA. The ideal candidate is a DMV resident who holds an active TS/SCI clearance, an IAT Level III certification, and at least eight years of experience in systems engineering and administration. A Master's degree in computer science or a related discipline, as well as OSCP or GPEN certifications, are a plus. If you're interested, I'd be glad to provide more details about the role and further discuss your qualifications. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: In support of a premier intelligence operations agency, we are seeking a Computer Exploitation Engineer with experience in offensive (Red Team) penetration testing. Qualified Red Team Operators will have experience with cyber exploitation techniques involving initial access, execution, persistence, privilege escalation, defense evasion, credential access, lateral movement, collection, exfiltration, command and control, and device hacking. Operators will apply advanced consulting skills and extensive technical expertise for threat analysis, vulnerability assessments, and persistent penetration testing cyber campaigns. A successful Computer Exploitation Engineer will be capable of working without considerable direction, as well as mentor and supervise team members, as needed. Key Responsibilities: Assess physical security and Operations Security factors as they relate to information assurance and force protection through attempting to gain physical access to secure facilities Assess new technologies, software applications, and devices relevant to Information Operations Coordinate, facilitate, and develop training materials and products in accordance with Government-provided guidelines Support Computer Network Security and Exploitation tasks: Assess computer network defense and information assurance in support of customer organizations Provide vulnerability assessments in support of off-site systems, network architecture, policy and procedure, applications, and system integrity reviews Assist with development and maintenance of Red Team Detachment assessment methods, tools, and techniques Perform code review, protocol and input fuzzing in order to find vulnerabilities Perform analysis of disassembled code when source code is unavailable Develop exploits based on identified vulnerabilities Recommend fixes and mitigation for identified vulnerabilities Create and maintain adversary emulation tool sets and development Develop and deliver technical reports and executive summaries of Red Team missions Document tools, techniques, processes, and procedures Required Qualifications: 8+ years of experience with systems engineering and administration BA or BS degree required Current U.S. Government Top Secret Clearance w/ SCI and a CI-Polygraph eligibility; applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information DoD 8570 Information Assurance Technical - Level III certification Additional Qualifications: Possession of excellent verbal and written communication skills Self-starter requiring limited direction and supervision Experience supporting IC or DoD customers Ability to work with high-level government and military officials and brief senior customer personnel Ability to organize and prioritize numerous customer requests in a fast-paced, deadline-driven environment MS degree in Computer Science or related discipline preferred Offensive Security Professional Certification (OSCP) preferred Global Privacy Enforcement Network (GPEN) preferred Details: Job Title: Red Team Operator - Computer Exploitation Engineer Location: Fort Belvoir, VA 22060 Clearance Requirement: Active Top-Secret Clearance w/ SCI and a CI-Polygraph eligibility Assignment Type: Full-time, Onsite Salary Range: $135,000 to $145,000 per year with benefits: Competitive salary for well-qualified applicants Relocation assistance available for highly qualified candidates 401(k) plan Annual performance bonus Certification and advanced degree attainment bonuses Student Loan / Tuition reimbursement Health Care Insurance (medical, dental, vision) Up to four weeks of paid vacation 11 Federal Holidays, and 3 Floating Holidays Team bonding events
    $135k-145k yearly 2d ago
  • Operations Manager DC

    Amico Lane 4.4company rating

    Senior operations manager job in Washington, DC

    We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
    $96k-139k yearly est. 4d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Senior operations manager job in Bethesda, MD

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $42k-51k yearly est. 3d ago
  • Senior Manager AI Enablement and Data Science

    Cava 4.1company rating

    Senior operations manager job in Washington, DC

    Company Profile: At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big , together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, and adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. Sr Manager - AI Enablement & Data Science We are seeking an experienced and visionary leader to drive our AI Enablement and Data Science initiatives. This role will oversee the strategy, execution, and adoption of AI and data science solutions across the organization, empowering business teams through advanced analytics, scalable AI capabilities, and data-driven decision-making. You will build and lead a high-performing team, partnering with business stakeholders to unlock value from data and accelerate our AI maturity. The Sr Manager of AI Enablement & Data Science will work with engineers to design, develop, and deploy AI-driven solutions tailored to the unique challenges of the quick-serve restaurant industry. This role requires deep technical expertise in AI, machine learning, and data science, combined with a practical understanding of QSR operations, such as supply chain management, customer behavior analysis, and operational efficiency. The ideal candidate will bridge technical innovation with business impact, delivering scalable solutions that improve guest experience, streamline processes, and drive profitability. What You'll Do: Strategy and Leadership: Define and execute the AI/ML/Gen AI technical direction, vision, and roadmap ensuring alignment with strategic goals Serve as a trusted advisor to senior executives, translating complex data science topics into business language Lead cross-functional AI Council to ensure compliance with data privacy, security, and ethical AI standards and identify high-value AI use cases and prioritize investments Establish frameworks, platforms, and reusable assets to democratize AI and make it accessible across business units Develop team strategy Model Development: Oversee the design, development, and deployment of machine learning models and algorithms to solve QSR-specific challenges, including: Predictive analytics for inventory and supply chain optimization. Customer segmentation and personalized recommendation systems for drive-thru, mobile apps, and loyalty programs. Real-time analytics for operational efficiency, such as staffing optimization and queue management. Natural language processing (NLP) Data Infrastructure: Collaborate with IT and engineering teams to build and maintain robust data pipelines, ensuring high-quality, real-time data availability for AI applications. Practical Application: Translate complex AI models into actionable insights and tools that non-technical stakeholders (e.g., restaurant managers, marketing teams) can leverage to improve decision-making. Stay at the forefront of AI and data science advancements, evaluating their potential applications to our business and presenting your findings to senior leadership. Oversee the entire data science lifecycle, from data collection and cleaning to model development, deployment, and performance monitoring on the Databricks platform. Develop and maintain a robust data infrastructure on AWS and Databricks to support our AI and data science initiatives. The Qualifications: 10+ years of hands-on experience in data science and machine learning. 5+ years people leadership experience with the ability to hire, develop, and build high-performing teams. Proven experience with the Databricks platform for large-scale data engineering, analytics, and machine learning. Excellent executive communication skills with the ability to influence stakeholders at all levels Experience with big data tools (e.g., Hadoop, Spark, Databricks) and data pipeline orchestration (e.g., Airflow, Kafka). Proficiency in programming languages such as Python, R, Scala, or SQL. Expertise in developing and deploying machine learning models, including supervised and unsupervised learning, deep learning, and NLP. Strong understanding of data engineering principles, including ETL processes and database management. Familiarity with real-time analytics and edge computing for IoT applications in restaurants (e.g., smart kitchen equipment). Master's degree or PhD in Computer Science, Applied Mathematics, Data Science, or related quantitative field desired, or bachelor's degree in quantitative disciplines (Science, Technology, Engineering, Mathematics) Physical Requirements: Ability to maintain stationary position to be able to operate a computer and other office equipment Must be able to identify, analyze and assess details For certain positions, must be able to occasionally move or transport items up to 50 pounds Ability to communicate with others and exchange information accurately and effectively Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable Ability to work in a constant state of alertness and in a safe manner What we offer: Competitive salary, plus bonus and long-term incentives* Early Wage Access! Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401k enrollment with CAVA contribution Company-paid STD, LTD, Life and AD&D coverage for salaried positions* Free CAVA food Casual work environment The opportunity to be on the ground floor of a rapidly growing brand All exempt and non-exempt employees are eligible for benefits. Benefits are effective on the 1st of the month following 30 days of service, and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired Please note that visa sponsorship is not available. The compensation range posted includes total cash *Indicates qualifying eligible positions only CAVA - Joining “A culture, not a concept” This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
    $118k-160k yearly est. 4d ago
  • Manager, Business Risk Guide- Enterprise Services Risk Office

    Capital One 4.7company rating

    Senior operations manager job in Washington, DC

    Manager, Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, Global Enterprise Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. If you are a problem solver seeking an exciting challenge. Can build relationships as well as develop and implement innovative solutions and are ready to work on the front line of a top 10 Bank. Come be a part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - changing banking for good - for our customers, our communities and our associates. As a Business Risk Manager in Capital One's Enterprise Services (ES) Risk organization, that's exactly what you'll do as a first line function. Working with talented associates, you are the conscience of all areas of the Business. You will apply your risk management and analytical skills to some of our highest profile Risk Management projects. You are a highly motivated, experienced, collaborative Risk Management professional that is forward thinking, quick to adapt, and technologically adept. These skills will allow you to gain insights, act as a change agent to influence both business and technology partners, and deliver value-added risk management services to help ensure our Company remains well-managed and avoids unnecessary risk. In this position, you will play a key role in enhancing our Business risk management investment, product and data processes across Capital One and driving project and program delivery. Here's what we're looking for in an ideal teammate: You are a critical thinker who seeks to understand the business and its control environment. You possess a relentless focus on quality and timeliness. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. You are a trusted advisor both leading and driving effective and relevant risk management conversations with Divisional Business and Tech leadership and their teams. You are an informed consultant to develop and deliver appropriate messages on risk themes and challenge remediation activities. You are an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate Responsibilities: Build successful relationships with our Investment, Product, Data and other team members to understand the impact of business and technology risk on critical business processes Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. Influence leaders within Investments, Compliance, Product, Data, Cyber, second line risk organizations, and Internal Audit on key technology risks and actions as needed Conduct periodic risk reviews with the executives and support reporting for risk metrics Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness Design and support internal risk and control governance processes Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk direction Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 4 years of experience in the Financial Services or Technology industry At least 4 years of experience in project, program, process, or risk management At least 4 years of experience facilitating and leading discussions across various disciplines Preferred Qualifications: Bachelor's Degree or military experience Knowledge of the UK and US regulatory landscapes 5+ years of experience in risk management, technology, or a related discipline At least 5 years of leading highly cross-functional programs At least 5 years of experience consulting with senior executives and strategy building 5 years of experience supporting internal and external business clients with a deep understanding of Investment, Product and Data risk in the areas of security considerations, sustainability, business resilience and data restrictions Experience in controls development, controls management, risk reporting activities such as process level assessments and risk and control self assessments Strong organization skills and ability to support multiple projects simultaneously Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Plano, TX: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Wilmington, DE: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $172.8k-197.2k yearly 8h ago
  • Customer Service & Operations Support (BAC)

    Sprague Pest Solutions 3.6company rating

    Senior operations manager job in Washington, DC

    Join Our Team as a Branch Administrative Coordinator! Are you a detail-oriented multitasker with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where your organizational skills and proactive approach make a real impact? If so, we want you to be our next Branch Administrative Coordinator (BAC)! Be the Backbone: You'll play a pivotal role in ensuring our branch operations run like a well-oiled machine. Client Champion: Manage client tickets, handle service requests, and maintain accurate records in our CRM. Support Hero: Provide essential support to our technicians and branch management, ensuring customer satisfaction and operational success. What You'll Do: Service & Technician Coordination: Assign client tickets to technicians and assist with mapping, routing, and scheduling. Handle incoming service requests via phone, email, or online portal. Review daily reports, batch tickets, and ensure quality control. Account & Billing Management: Create and update client accounts, manage billing and invoicing, and handle collections. Conduct monthly closing procedures and log service issues and requests. Documentation & Compliance: Ensure technician licensing is up-to-date and maintain compliance documentation. Keep service binders organized and up-to-date. Technical & Administrative Support: Provide first-tier technical support for our logbook and customer portal. Manage office supplies, equipment, and mail. Branch Manager Support: Assist with payroll, inventory management, and reporting. What you'll get working here: Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissions On-the-job training and development Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Ready to Make a Difference? If you're ready to take on a role where your contributions are valued and you can grow with us, apply today! Join us in delivering exceptional service and ensuring our branch operates at its best. Apply Now and Be Part of Our Success! Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Organizational Guru: Your attention to detail and ability to juggle multiple tasks will be key. Tech-Savvy: Comfortable with CRM systems and basic technical support. Proactive Problem Solver: You anticipate needs and tackle challenges head-on. Team Player: You work well with others and support your team to achieve common goals. Must haves for this job: High school diploma or equivalent Nice to haves for this job: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers 1+ year experience in account management, credit & collections Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title : Branch Administrative Coordinator - Idaho Falls Branch Department : Operations Reports to : Branch Manager FLSA Status : Non-Exempt EEOC Class : Administrative Support Workers Salary : Range specific to branch, 3% annual bonus subject to annual goal Position Summary: The Branch Administrative Coordinator (BAC) plays a crucial role in ensuring the smooth operation of branch activities. This position is primarily responsible for managing client tickets, handling service requests, and maintaining accurate records in Sprague's CRM. Additionally, the BAC oversees account management, billing, and invoicing, while providing essential support to technicians and branch management. By efficiently handling administrative tasks and supporting branch operations, the BAC significantly contributes to customer satisfaction and the overall success of the branch. Essential Duties & Responsibilities: Service & Technician Coordination: Ensure all clients tickets are assigned to technicians in Sprague's CRM, as outlined by Branch Management. Assist managers and technicians with mapping, routing, and assignment of accounts and service calls; Post On-Call schedule. Answer incoming service requests by multi-line phone, email, or online portal. Review daily messaging reports (MTO) from prior day(s) regarding accounts & updates; reporting and/or acting on information as needed. Conduct daily batching of tickets; Inspect and quality check technician reports and paperwork, resolve and escalate issues, and file records accurately. Review call backs and after hours calls from clients; escalate and act on information as needed. Account & Billing Management: Create accounts and update records as new accounts are sold or modified. Conduct account billing and invoicing activities, including special billing requirements, outbound collection calls, processing credit cards and cash payments, resending invoices, escalating payment issues to managers, documenting activities and agreements. Conduct monthly closing procedures for Branch. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. Documentation & Compliance: Ensure renewal and documentation of technician licensing; create & update smart pages. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. File branch compliance documentation and maintain service binders. Technical & Administrative Support: Provide first-tier technical support for the logbook and customer portal. Maintain and organize office supplies, equipment, and records; send & receive mail & deliveries. Branch Manager Support: Payroll: Review technician timecards and communicate corrections to Branch Manager. Inventory: Order pesticides; track product and equipment inventory, manage orders, check-in and organize deliveries. Reporting: Run, manage, and deliver reports according to schedule and audience. Other duties as assigned. Job Requirements: High school diploma or GED Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a fast-paced office environment Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability and aptitude with Microsoft Office Suite, scheduling and mapping software, billing systems, and web-based portals and other technology necessary for successful day-to-day functioning in a business environment; ability to learn new software quickly. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Preferred Qualifications: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers Environment and Physical Demands: Frequently sitting at a desk to operate a computer, telephone, and other office equipment Constantly communicating with internal and external customers by telephone, in-person, and over email Frequently walking, reaching, and/or stooping to access equipment and supplies Frequently lifting up to 50lbs Disclaimer: W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Equal Employment Opportunity: Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. Compensation details: 20-25 Hourly Wage PI7cac8e9caa99-30***********7
    $20-25 hourly 1d ago
  • General Manager, Bethesda

    Veronica Beard 3.9company rating

    Senior operations manager job in Bethesda, MD

    The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $45k-88k yearly est. 1d ago
  • Store Manager

    Paper Source 4.3company rating

    Senior operations manager job in Fairfax, VA

    Classification Full-Time A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again. What You Do • Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience. • Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes. • Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same. • Build your team through engagement, motivation and coaching; assess performance proactively and timely. • Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes. • Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company. • Develop the store team based on their individual strengths and through engagement, coaching and feedback. • Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager. • Communicate with your store team respectfully and with urgency on key issues and messages. • Ensure compliance to company standards as it pertains to safety, customer experience and all store operations. • Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate. • Use the store roster to schedule appropriately, optimizing process efficiency and store payroll. • Understand issues of shrink and expenses, holding the store team accountable to do the same. Knowledge & Experience • Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products. • Experience in leading, managing and developing employees at all levels. • Experience managing payroll and scheduling effectively. • Experience driving positive key financial results. • Ability to organize, plan and prioritize workload. • Manage your own time efficiently and effectively. • Able to delegate and to work through others well. • Communicate clearly and comfortably across all levels of the business. • Build collaborative working relationships at all levels. • Deliver honest and constructive feedback, holding team members accountable when necessary. • Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. • One to two years of supervisory experience required; two plus years retail experience preferred. Expected Behaviors • Prioritize customer experience above all else. • Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result. • Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity. • Drive results. • Provide feedback, coaching and development. • Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others. • Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration. • Address issues proactively. • Make good decisions and engage in solution-based problem solving. • Is comfortable with ambiguity. • Show adaptability and work with a sense of urgency all the time. • Maintain positivity. • Remain discreet and unbiased. • When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity. Full Job Description: *********************************************************
    $39k-57k yearly est. 2d ago
  • Store Manager

    Ross Stores, Inc. 4.3company rating

    Senior operations manager job in Greenbelt, MD

    Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. • Analyzes Store reports to evaluate controllable expenses and overall Store performance. • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. • Ensures proper scheduling of Associates to meet business objectives. • Accepts special assignments as directed by Leadership. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates. • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner. • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed. • Ensures compliance with Ross personnel policies and procedures. • Manages Associate Relations issues, consulting with the District Manager as needed. • Ensures compliance with all State, Local and Federal regulations.Expense Control: • Leads all expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers • Ensures all Associates understand and can execute emergency operating procedures.Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. • Represents and supports the Company brand at all times. • Manages Store to ensure a clean, neat, easy to shop environment. • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Ensures merchandise is presented and organized according to Company merchandising guidelines. • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention: • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines. • Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Five or more years of Store management experience in a retail environment. • Must maintain a high level of Customer service. • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. • Ability to train, coach and develop Associates at all levels. • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results. • Fluency in English. • Must exercise considerable independent judgement and discretion. • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $38k-51k yearly est. 3d ago
  • General Manager

    Brother's Mechanical Inc.

    Senior operations manager job in Lorton, VA

    Brothers Mechanical Inc. is a North America-based, international mechanical services company and a leading HVAC contractor in diverse market segments. Our company has comprehensive services for both commercial and residential requirements. We are looking for a General Manager responsible for all facets of the company with accountability for high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability, while maintaining a culture of safety. Key Responsibilities Operational Leadership Provide executive oversight for all operational departments: construction, service, project management, estimating, prefabrication, safety, and field operations. Establish and maintain operational policies, procedures, and best practices that ensure consistent performance across all projects and branches. Lead the deployment and continuous improvement of operational systems, processes, and KPIs. Project Delivery & Performance Ensure projects are executed safely, on schedule, within budget, and to quality standards. Monitor project performance, margin performance, labor productivity, and risk management practices. Lead risk reviews, project kickoff processes, and regular project health assessments. Oversee resource allocation, manpower planning, and coordination across project teams. Field & Workforce Management Develop strong relationships with field leadership (superintendents/foremen) to ensure engagement, communication, and accountability. Oversee labor strategy, including workforce forecasting, productivity management, and craft training initiatives. Support a strong partnership with union leadership (if applicable) or manage non-union workforce practices. Safety & Quality Champion a culture of safety and ensure strict adherence to all safety policies and regulatory requirements. Oversee quality assurance programs and initiatives that reduce rework and enhance customer satisfaction. Strategic Planning & Execution Partner with the CEO to define short- and long-term operational strategies that support growth, margin improvement, and operational scalability. Drive technology adoption to improve efficiency and project outcomes. Lead continuous improvement initiatives and operational transformation efforts. Financial & Business Management Collaborate with the finance team to manage budgets, forecasts, job cost performance, overhead allocation, and operational financial reporting. Track operational KPIs and develop dashboards for executive decision-making. Identify opportunities for margin enhancement, cost control, and improved project forecasting accuracy. Customer & Stakeholder Engagement Maintain strong relationships with key customers, general contractors, vendors, and industry partners. Participate in high-level client meetings, contract negotiations, and dispute resolution. Represent the company in industry organizations, union meetings, and community relationships. Leadership & Talent Development Build, mentor, and retain high-performing operational teams. Establish clear expectations, accountability structures, and performance management processes. Promote a culture of collaboration, transparency, and operational discipline throughout the organization. Qualifications Bachelor's degree in Construction Management, Engineering, Business Administration, or related field; advanced degree preferred. 10-20+ years of experience in mechanical contracting or a similar construction discipline. Demonstrated success in senior operational leadership roles (e.g., VP of Operations, Division Manager, Senior Project Executive). Proven track record of managing large-scale mechanical projects and complex operational teams. Strong financial acumen with deep understanding of job cost, earned value, labor productivity, and forecasting. Expertise in mechanical systems (HVAC, plumbing, piping), project delivery methods, and construction best practices. Bilingual (Spanish and English) Exceptional communication, organizational, and decision-making skills. Key Competencies Strategic and operational leadership Strong people leadership and talent development Results-driven and highly accountable Safety-first mindset Ability to influence across all levels of the organization High-level business acumen and problem-solving capability Effective communication and conflict-resolution skills Commitment to continuous improvement Why Join Kelso Industries? Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. Here you will experience: Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business
    $50k-97k yearly est. 1d ago
  • Store Manager

    Ashley 4.5company rating

    Senior operations manager job in Sterling, VA

    Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet. Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team! Essential Duties and Responsibilities: Maintains a store environment that reflects company brand and corporate operating procedures. Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm Coaches using the company's selling skills model with the passion to drive real action Uses metrics to coach the proper behaviors needed to be a world-class selling organization Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies. Leads all store activities with the highest ethical standards and demands the same from their teams Ensures associates are provided with the necessary tools to perform job responsibilities. Improve all store associate's product-knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction. Coach and counsel team based on results Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. Ensure appropriate merchandise displays and signage. Continually evaluate and react to performance issues and actively recruit management and sales associates. Complies with security and confidentiality regarding company policies. Complies with company safety standards Job Qualifications Position Requirements: 5+ years General Sales Management, preferably in a commissioned sales or big box retail environment A bachelor's degree in business, marketing or related areas is preferable. Prior experience successfully managing a team of 25 or more associates is required. Proven track record of meeting financial objectives Ability to execute plans and strategies. Ability to positively lead, mentor and drive a successful sales team Experience in a commissioned sales environment preferred. Proven track record of customer service excellence Goal oriented - Energetically focuses efforts on meeting goals, mission, or objective. Excellent communication and listening skills Strong attention to detail Effectively work on multiple projects simultaneously
    $32k-42k yearly est. 3d ago
  • Store Manager - The Parks Mall at Arlington

    Primark 2.6company rating

    Senior operations manager job in Arlington, VA

    Because you're the ambition we need on our mission. Thrive our way! At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game? What You'll Do As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy and minimum cost), you'll drive store sales to achieve targets. Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence. You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets. At Primark, Store Managers are empowered to drive improved availability in-store with a consistent focus on size and option control to meet your customers' expectations, because you know what your customer needs! You will develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost. This is your moment to thrive! What You'll Get We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment. • You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. • Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. • A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. • As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs. • You bring strong planning and organizational skills and the ability to work to agreed timescales. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager! The pay range for this role is: $105,560 - $124,280 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
    $28k-41k yearly est. 1d ago
  • Tier One Site Operator (2nd Shift)

    RTX

    Senior operations manager job in Springfield, VA

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: TS/SCI with Poly - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. RTX seeks an Operator to join a high-performing team at the heart of an important US government function which helps the nation meet its national security strategy. The selected candidate will be a team member on a high-performing Operations and Sustainment team, embedded on-site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, with very detailed assistance to additional parts of the system. This position is expected to be a weekday second shift position (2:00pm - 10:00pm) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked, employee can select three days off of their choosing the following week. What You Will Do Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies. Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action. Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations. Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams. Qualifications You Must Have Typically requires a Bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Prior experience with Linux. Qualifications We Prefer Security+ certification. Experience in the Intelligence Community (IC). Familiar with technical documentation. Comfortable performing normal duties collocated with the customer and other operations center residents. Proven ability in strong customer support. Strong team player with good communications and detailed problem tracking for system reports. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Not Relocation Eligible. Eligible for employee referral. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $99k-167k yearly est. Auto-Apply 10d ago
  • Tier One Site Operator (2nd Shift)

    RTX Corporation

    Senior operations manager job in Springfield, VA

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: TS/SCI with Poly - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. RTX seeks an Operator to join a high-performing team at the heart of an important US government function which helps the nation meet its national security strategy. The selected candidate will be a team member on a high-performing Operations and Sustainment team, embedded on-site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, with very detailed assistance to additional parts of the system. This position is expected to be a weekday second shift position (2:00pm - 10:00pm) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked, employee can select three days off of their choosing the following week. What You Will Do * Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies. * Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action. * Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations. * Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams. Qualifications You Must Have * Typically requires a Bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. * Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. * Prior experience with Linux. Qualifications We Prefer * Security+ certification. * Experience in the Intelligence Community (IC). * Familiar with technical documentation. * Comfortable performing normal duties collocated with the customer and other operations center residents. * Proven ability in strong customer support. * Strong team player with good communications and detailed problem tracking for system reports. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Not Relocation Eligible. Eligible for employee referral. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $99k-167k yearly est. Auto-Apply 12d ago
  • Sr. Business Operations Capture Manager

    STC 4.0company rating

    Senior operations manager job in Columbia, MD

    About Science and Technology Corporation (STC): Founded in 1979, Science and Technology Corporation (STC) delivers an extensive range of award-winning advanced scientific, engineering, and technical support services to the U.S. Government and Industry customers. Our proven expertise and experience span scientific research, development, test and evaluation in areas such as earth and atmospheric sciences, engineering, data science and software engineering. Will you join our world-class team? Employment Category: Full-Time/Regular Location: Columbia, MD - Hybrid Travel: Some travel is anticipated both locally and domestically by car or plane. Security Clearance: N/A Citizenship: U.S. Citizenship Salary: $150,000 - $200,000 Job Description: The candidate will be responsible primarily for leading capture activities on contract opportunities for the National Aeronautics and Space Administration (NASA) and National Oceanic and Atmospheric Administration (NOAA) and the U.S Department of War for the Science and Technology Corporation (STC) Science and Engineering group. Work requirements may include leading STC contract opportunities in the local Washington D.C metropolitan area. The work will not be limited to the duty station area, and STC encourages capturing opportunities related to the candidate's interest and past experience. The work activities will include opportunity pipeline management, managing opportunity maturation through the corporate stage/gate process, and developing bid- and business-case analyses to justify new business development investments against forecast P&L. There is also the expectation that the candidate will have exposure and cross-training with STC's SEG business operations. The position requires experience developing solutions against contract requirements that lead to winning proposals and contract awards. The position includes coordination with STC Corporate to codify non-disclosure and teaming agreements and to issue and execute partner data calls in the proposal development process. The Capture Manager may lead or assist with proposal development and identify resources required to deliver the winning solution. Position will report to the Managing Director of the Science and Engineering Group. Job Requirements: Manage the selected or recommended opportunity pipeline and mature bid and teaming strategies to maximize return on business development investments. Develop capture strategies and plans and secure resources through SEG gate reviews demonstrating a strong understanding of the business opportunity and risks. Interfacing with customers and industry partners and competitors to continuously refine our strategies and solutions. Strong written and verbal communication skills are essential. The position includes coordination with STC Corporate to codify non-disclosure and teaming agreements and to issue and execute partner data calls in the proposal development process. The Capture /Program Manager will lead proposal development and identify resources required to deliver the winning solution. Benefits: Paid Time Off Starting at 80 hrs/yr, 11 Federal holidays, and 40 hrs/yr Sick Leave 401K with up to 4% employer matching contribution Comprehensive Medical, Dental, Vision Insurance, Short Term/Long Term Disability Flexible spending account Health savings account Tuition reimbursement Requirements Essential Requirements: The successful candidate will have demonstrated understanding of business and proposal development processes (e.g. Shipley), team building, and customer engagement. Must have strong oral and written communication skills. Must be able to work well independently and in team environments. Knowledge of the NASA/NOAA/DOW organizational line offices and competitive environment is highly desired. Education: Bachelor's degree in a relevant discipline (e.g. physical science, engineering, mathematics). 10+ years of experience in business development and capture management in the STC customer environment is required.
    $150k-200k yearly 60d+ ago
  • Director, Manufacturing Operations

    Triso-X

    Senior operations manager job in Rockville, MD

    X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page, ************************* . We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at *************************** . Job Description This role provides leadership for all operational activities required for manufacturing components on time and within budget, while ensuring compliance with prescribed specifications with the highest standards of quality and operational efficiency. The Director sets operational priorities, drives production efficiency and ensures that quality, safety and reliability standards are consistently achieved. While performing the duties of this job, the employee must be able to talk, hear, walk, and move consistently throughout the day. May be subject to high temperatures, noises, and vibrations from generating equipment. May be subject to the handling of and exposure to hazardous chemicals. Must be able to push, pull, move, and/or lift a minimum of 25 pounds. May be required to work in cramped spaces. Job Profile Tasks/Responsibilities: Plan, schedule, and direct process flow from material input through production output. Coordinate production efforts with quality, procurement, engineering, maintenance, inventory control, shipping, etc. to ensure customer deliveries arrive on time and on budget. Monitor operational metrics (KPIs), such as yield, quality, and downtime, to maintain levels of performance and to identify areas for improvement. Manage the Measuring and Test Equipment (M&TE). Focus on continual improvement of Conduct of Operations utilizing Six Sigma, lean manufacturing, or other recognized manufacturing improvement programs. Coordinate production schedules with Enterprise Resource Planning (ERP) or Material Resource Planning (MRP) resources to meet daily, weekly, monthly, quarterly, and yearly targets. Implement new technologies and methodologies to increase efficiency and quality. Lead Plan of the Day / Plan of the Week production meetings. Work with Engineering and Research and Development to maximize automation solutions in the fuel plant to drive cost reduction and operating efficiency. Support Safety and Health guidelines and facilitate a culture of safety that is evident in both visual observations and documented processes and procedures. Promote a healthy nuclear safety culture. Collaborate with safety team members to ensure the production area meets all required regulatory Safety (OSHA) and Environmental (EPA Federal, State and Local) requirements and key staff are knowledgeable of those requirements through routine training. Establish performance goals and targets. Train and coach production staff on safe and proper execution of their responsibilities. Provide feedback, evaluations, and developmental opportunities for staff members to improve skills, qualifications, and performance. Monitor quality of all production ensuring procedural compliance and ensuring non-compliant material is addressed immediately. Coordinate scheduling of the plant and staff workload while maximizing plant efficiency. Ensure operators receive and maintain training to meet safety, quality, and operational requirements to minimize downtime and yield loss. Provide input to the Facility Manager for the development of annual facility and operational capital project plans by providing ideas, data and resources. Ensure production areas are maintained in a clean and orderly fashion by building a culture that understands and supports those activities. Lead Six Sigma, Lean, and 5S initiatives and processes. Provide input to develop Standard Operating Procedures (SOP) and train staff. Provide periodic updates to management outlining plant objectives and accomplishments. Establish cost savings targets and communicate progress. Collaborate with engineering and maintenance on equipment upgrades and maintenance strategies. Ensure proper methods, procedures, and processes support permit requirements. Identify technical risks. Develop, implement, and manage appropriate risk mitigation strategies in a timely manner. Quantify and analyze individual performance, equipment utilization, product quality, people utilization, inventory management, facility setup, efficiency and operating expenses for assigned areas. Assess skill training and department capability and implement advancement plans through training and/or capital investment. Track and report KPIs to senior management. Create operating budgets and capital budgets in conjunction with other leadership team members. Manage department expense budget. Develop short and long-term cost containment/reduction strategies. Maintain professional demeanor and behavior at all times in all forms of communication. Perform other duties as assigned. Job Profile Minimum Qualifications: Bachelor's degree; equivalent work experience may substitute for a Bachelors degree. Typically, fifteen plus years of experience in manufacturing or production in nuclear or other highly regulated industry, such as chemical or pharmaceutical, with at least five years in a supervisory or leadership role directing a high performance, manufacturing team with measurable results and improvements. Two years' experience in the scheduling of the plant and staff workload while maximizing plant efficiency. Experience in a plant startup. Advanced understanding of production processes, quality control standards, and manufacturing safety protocols. Proficiency in production management software (e.g., ERP systems) and Microsoft Office Suite (Excel, Word, etc.). Willingness to work in a manufacturing setting with exposure to noise, machinery, and varying temperatures. Ability to stand or walk for extended periods and occasionally lift up to 25 lbs, if necessary. Demonstrated detailed understanding of Enterprise Resource Planning (ERP)/Material Resource Planning (MRP) systems. Location: This role will initially work in our Rockville, MD office on a Hybrid schedule (3 days a week in office), but it will transition to 5 days a week in office at our Frederick, MD facility in the future. Work Site Expectations: 5 days in office Travel Expectations: 10% (as needed for project assignment) Hours: Standard office hours are 8:00am ET to 5:00pm ET, Monday -Friday Compensation As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives. A reasonable estimate for this position at the level of experience required is: $148,650- $247,750. The compensation for this position is comprised of base salary plus an annual short term incentive which is variable, based on scope of responsibility and achievement of goals. Position Job Classification Full time - Exempt Benefits X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. X Energy, LLC participates in E-Verify. Please visit the links below for more information about E-Verify and the protection of your Right to Work. Right To Work Link: If you have the right to work, don't let anyone take it away (e-verify.gov) E-Verify Participation Link: E-Verify Participation Poster English and Spanish
    $148.7k-247.8k yearly Auto-Apply 2d ago
  • Director, Manufacturing Platform Technology - Global Tech Ops

    Astrazeneca 4.6company rating

    Senior operations manager job in Gaithersburg, MD

    Job Title: Director, Manufacturing Platform Technology - Global Tech OpsLocation: Gaithersburg, MD Hybrid working ~ 3 days per week in the office location Introduction to role Are you ready to lead the charge in transforming AstraZeneca's manufacturing capabilities for 2030 and beyond? As the Director of Manufacturing Platform Technology, you'll be at the forefront of change, driving platform establishment across the enterprise! The GTO Platform Lead represents a strategic cross-functional leadership role within Biologics Operations and Global Technical Operations. This position encompasses the leadership and development of a diverse, cross-functional team whilst maintaining primary accountability for strategic planning, coordination of technical leadership initiatives, and the provision of comprehensive operational support to our global technical network and key customer partnerships. Join us in shaping the future of manufacturing technology and equipment platforms across biologics and new modalities! Key Accountabilities: Lead a matrixed, cross-functional team to shape and scale AstraZeneca's manufacturing technology/equipment platforms across biologics and new modalities. Partner closely with Development, Operations, Quality, Regulatory, and external manufacturers to deliver robust, flexible, and inspection-ready platforms. Enterprise impact: Set the platform vision, standards, and roadmap; accelerate continuous manufacturing adoption; harmonize ways of working across internal sites and CMOs to improve speed, reliability, and cost to serve. Platform strategy and standards: Technology/Equipment Operating envelopes: Define highs/lows, critical process parameters, and control strategies for each unit operation. Templates and playbooks: Publish platform process descriptions, tech transfer playbooks, and manufacturing technology standards that teams can use globally. Change agility: Build comparability and “switch” strategies into equipment platforms to manage lifecycle changes with minimal disruption. Modalities in scope: Core: Fed-batch, intensified, microbial fermentation, and continuous mammalian bioprocessing Emerging: Nucleic acid therapies, Antibody drug conjugates, radioconjugates, viral and gene therapies, enzyme-produced biologics, protozoan fermentation Continuous manufacturing leadership: Vision and adoption: Set enterprise standards and the adoption plan for end-to-end continuous processing. Design and control: Define PAT/APC, residence-time distribution, steady-state verification, and start-up/shutdown strategies that meet global regulatory expectations. Scale-up and launch: Guide piloting through commercial implementation; quantify business value and embed learnings across the network. Collaboration and matrix leadership: Co-create with partners: Work hand-in-hand with CMC, Clinical, Regulatory, QA, and site leaders to align on risk, control, and lifecycle strategies. Network integration: Harmonize processes and capabilities across internal sites, CMOs, and acquisitions; establish clear governance, roles, and accountability. Transparent communication: Maintain timely updates, risk escalation, and portfolio alignment across Global Tech Ops and Biologics leadership. Technology and site enablement: Site readiness: Working closely with tech transfer leads, Stand up technology transfers to site, define ways of working, and embed digital tools for monitoring and decision-making. Technology Readiness: Acting along with current site leads, or in lieu of local MS&T for new sites, Regulatory partnership: Authoring and strategy: Co-author technical content for design control strategies that enable post-approval flexibility. Engagement and inspection: Prepare teams and sites for regulatory interactions and inspections. Data-driven improvement: Data and Process Standardization: Collaborating across the enterprise, establish standards for process data and information needed to support autonomous decision making. Performance management: Define metrics and scorecards; use feedback loops to track adoption and impact. What Success Looks Like in This Role Standardisation and Speed You will establish reusable platform standards that dramatically reduce development and technology transfer timelines, enabling faster delivery of life-changing medicines to patients. Your work will create scalable frameworks that eliminate redundancy and accelerate innovation across our manufacturing operations. Continuous Adoption Leadership Drive the scaled implementation of continuous manufacturing processes, delivering measurable improvements in operational robustness, cost efficiency, and sustainability performance. You will champion pioneering manufacturing technologies that position AstraZeneca at the forefront of pharmaceutical innovation. Network Alignment Excellence Establish consistent ways of working across all manufacturing sites and Contract Manufacturing Organisations (CMOs), implementing clear governance structures that ensure seamless collaboration and operational excellence throughout our global network. Operational Impact Delivery Your initiatives will directly contribute to higher yields, reduced variability, and accelerated time to clinical and commercial supply, ultimately ensuring patients receive high-quality medicines more quickly and reliably. Essential Skills/Experience Experience: 12 years in biologics manufacturing (or 10+ with an advanced degree); 5+ years in process engineering/development; late-stage and commercial exposure. Continuous manufacturing: Recent, hands-on leadership implementing continuous bioprocessing in a manufacturing setting. Regulatory: Proven authoring of technical sections or leading technical regulatory strategy. Collaboration: Strong record of leading matrix teams and influencing across internal customers and external partners/CMOs. Desirable Skills/Experience Preferred: Site engineering background; validation experience for new modalities/formulations; late-phase nucleic acid manufacturing or analytics; proficiency with Power BI, Power Automate, and Microsoft Office. The annual base salary for this position ranges from $175,572.00 to $263,358.00. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. AstraZeneca offers an environment where you can make a positive impact while building a long-term career filled with global opportunities. Our commitment to delivering accelerated growth pushes us to innovate continuously. With a focus on Lean processes, cutting-edge science, digitalization, and sustainable practices, we are dedicated to making people's lives better. Our inclusive community supports each other on our journeys, fostering curiosity and problem-solving. Embrace the chance to broaden your knowledge and skills in a place where your dedication is rewarded. Ready to take on this exciting challenge? Apply now to join us in shaping the future of manufacturing technology at AstraZeneca! Date Posted 18-Dec-2025 Closing Date 30-Jan-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
    $175.6k-263.4k yearly Auto-Apply 7d ago
  • Customer Operations Manager

    Hertz 4.3company rating

    Senior operations manager job in Alexandria, VA

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $65,000.00 What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $65k yearly Auto-Apply 14d ago
  • Sr Supervisor, Service Ops

    Otis Worldwide

    Senior operations manager job in Lorton, VA

    Otis Elevator Company is searching for a highly motivated Service Supervisor to oversee the servicing and repair of equipment as well as employee selection, training and safety for all assigned projects. Essential Responsibilities * Lead the performance of field operations for all service/maintenance projects * Maintain project schedules and ensure deadlines are met * Develop action plans to address deficiencies regarding safety, callback rates, and technical support * Generate field leads and assist service sales representatives in selling upgrades and repairs * Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery * Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets * Conduct field education training ensuring that we create and maintain a safe working environment * Perform field safety audits, jobsite inspections, and develop site safety/logistics plans * Coordinate all material deliveries and issuing purchase orders * Forecast and schedule labor resources, maintaining customer quality assurance, and improving efficiencies * Develop and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the job Education / Certifications * High school diploma or equivalent required; bachelor's degree preferred Basic Qualifications * Ability to work in a highly team-oriented and dynamic environment * Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers * Need to be self-motivated and able to manage many simultaneous projects and responsibilities * Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software * Strong leadership skills and goal-orientated with strong time management and organizational skills What we offer: * A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program * We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. * Enjoy three weeks of paid vacation, along with paid company holidays * We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. * Life insurance and disability coverage to protect you and your family. * Voluntary benefits, including options for legal, pet, home, and auto insurance. * We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. * Pursue your educational goals with our tuition reimbursement program. * Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $58k-101k yearly est. Auto-Apply 43d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Arlington, VA?

The average senior operations manager in Arlington, VA earns between $90,000 and $177,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Arlington, VA

$126,000

What are the biggest employers of Senior Operations Managers in Arlington, VA?

The biggest employers of Senior Operations Managers in Arlington, VA are:
  1. Microsoft
  2. ARA
  3. Deloitte
  4. Marriott International
  5. Somatus
  6. The Leadership Conference on Civil and Human Rights
  7. Inter-Agency Insurance Service
  8. Auterion
  9. Avantus
  10. MyEyeDr
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