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Senior operations manager jobs in Asheville, NC

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  • RETAIL DISTRICT MANAGER UNASSIGNED in ASHEVILLE, NC

    Dollar General 4.4company rating

    Senior operations manager job in Asheville, NC

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#
    $79k-108k yearly est. 23h ago
  • Operations Manager Multishift

    Lowe's 4.6company rating

    Senior operations manager job in Greer, SC

    Essential Functions: • Ensures all Associates understand and use safe work practices • Completes safety observations of facility • Determines the workload (production volume) for the day sent by corporate; monitors inventory movements in the facility frequently throughout the day • Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times • Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance and budget targets • Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules day accordingly and alerts Operations Coach • Expedites receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.))) • Resolves simple and complex warehouse management system issues as they occur • Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.) • Communicates effectively with associates and Performance Instructors regarding business objectives or current issues • Works through the Operations Supervisors to build a work environment of engagement and inclusion • Identifies and assists in implementing process improvements or new processes launched from corporate • Travels to other facilities to assist when needed • Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations • Participates in the process of hiring talented individuals for the team • Sets goals and communicates clear expectations for associates and provides timely and constructive feedback • Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels • Provides resources and support to associates as needed • Assists Supervisors with any issues that may arise that need the resolution of management • Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested • Helps associates on the team transition through change Minimum Requirements: • High school diploma or equivalent • 2 to 5 years of experience in distribution center/warehouse operations or related area with increasing responsibilities • Leadership experience with direct report responsibility, including experience in mentoring and coaching others • Proven record of complying with safety requirements Preferences: • Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field. • Experience leading others through change • Experience managing resources, time, and budgets • Experience using troubleshooting processes to resolve problems • Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility • Experience building a culture of safety among subordinates and peers Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $25k-30k yearly est. 6d ago
  • Retail Store Assistant Manager

    Rural King Supply 4.0company rating

    Senior operations manager job in Marion, NC

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $32k-43k yearly est. 11d ago
  • Director of Customer Operations - Mom and Baby

    Aeroflow Career 4.4company rating

    Senior operations manager job in Asheville, NC

    Aeroflow Health - Director of Customer Operations Mom and Baby Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000's list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We're working hard to ensure that Aeroflow remains a premier employer in Western North Carolina, thus bettering the everyday lives of the employees that work so hard to service our patients. The Opportunity The Director, Customer Operations is a strategic and operational leader responsible for shaping the vision, structure, and performance of Aeroflow Health's Mom & Baby customer service organization, currently made up of 90 customer success team members. This individual will oversee three managers and their large, multi-tiered teams, driving excellence in service delivery, operational efficiency, and patient satisfaction. This leader will design and implement strategies that ensure patients receive their products and services in the easiest, most efficient manner possible-while also aligning operational goals with Aeroflow's broader mission. The Director will act as a change agent across the division, leading cross-functional initiatives that improve efficiency, scalability, and patient experience across the full Mom & Baby journey. Serving as a peer to the Director of Billing Operations and reporting to the VP of Operations for Mom & Baby, this person will play a critical role in shaping how Aeroflow's customer experience evolves alongside its business growth. Your Primary Responsibilities We are currently seeking a Director, Customer Operations who will be responsible for Develop and execute a customer operations strategy focused on scalability, operational efficiency, and patient satisfaction. Translate organizational priorities into actionable objectives, ensuring alignment across all customer service functions. Lead operational planning, forecasting, and continuous improvement initiatives that enhance quality, responsiveness, and cost-effectiveness. Establish and manage key performance indicators (KPIs) to measure efficiency, service quality, and patient outcomes. Drive continuous improvement initiatives, leveraging data to identify bottlenecks, inefficiencies, and opportunities for automation. Build standardized workflows, documentation, and process frameworks to promote consistency and accountability across teams. Lead, coach, and develop three managers and their extended teams, fostering a culture of empowerment, collaboration, and performance. Cultivate strong relationships across all levels of the organization, creating an environment where individuals feel connected to the mission, supported in their growth, and motivated to deliver exceptional results. Drive engagement and accountability through clear communication, ongoing feedback, and recognition, ensuring leaders and their teams are aligned, invested, and performing at their best. Partner with HR and Operations to ensure staffing, training, and career development plans meet business needs and team goals. Promote cross-functional communication to ensure transparency and shared ownership of customer success outcomes. Oversee strategic initiatives and special projects related to service optimization, serving as business owner for service technologies (Five9 properties, CRM) partnering w/ IT & product team to ensure platform supports scalability, automation and seamless patient experience. Collaborate with IT, Billing, HR, and other department stakeholders to ensure operational readiness for new initiatives or business changes. Ensure project milestones are met on time, within scope, and with measurable impact on service outcomes. Partner closely with Billing, Marketing, and Product teams to ensure seamless coordination across the Mom & Baby division. Establish and maintain a voice-of-customer (VOC) framework, leveraging feedback and data to inform continuous service improvement and business decisions. Represent the customer operations organization in strategic planning discussions and enterprise-level improvement projects. Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality Regular and reliable attendance as assigned by your schedule Other job duties assigned Skills for Success Demonstrated ability to develop leaders and elevate team performance, fostering internal growth and readiness for higher-level roles. Proven capacity to adapt quickly to complex, fast-paced environments, learning business dynamics and priorities within the first 90 days. Strategic thinker who can discern what drives impact, identify key focus areas, and align operational efforts to organizational goals. Manage departmental budgets and optimize cost-to-serve while maintaining service quality and employee engagement. Naturally curious and pattern-oriented, able to connect dots across teams, uncover root causes, and translate insights into actionable strategies. Confident decision-maker who balances short-term needs with long-term strategy, maintaining accountability to results and enterprise success. Self-driven and entrepreneurial mindset, with the ability to think and operate independently-taking an idea, building structure around it, and driving execution to completion. Required Qualifications Bachelor's degree in Business Administration, Healthcare Management, or a related field. 10+ years of progressive experience in operations, customer service, or healthcare services, with at least 5 years in a leadership role managing managers or multi-tiered teams. Proven success in developing and executing strategic operational plans within a growth-oriented organization. Demonstrated expertise in project management, process improvement, and change leadership. Strong analytical skills with the ability to use metrics to guide decision-making and operational improvements. Excellent communication and presentation skills, with the ability to translate complex strategies into clear action plans. Experience working in or alongside healthcare, durable medical equipment (DME), or patient services organizations. Solid understanding of core HR and people leadership practices, including coaching, feedback, and navigating difficult conversations with professionalism and empathy. Strong change management mindset, capable of guiding teams through evolving priorities and process improvements while maintaining engagement and trust. You might also have Experience with data visualization tools (e.g., Power BI, Tableau, Looker) and the ability to translate data into actionable insights-telling the story behind the numbers, not just reporting them. What we look for Leads with a commitment to excellence through servant leadership, prioritizing the growth and success of others, empowering teams to perform at their best, and cultivating an environment of trust and continuous improvement. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified Inc. 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $120k-146k yearly est. 20d ago
  • Variable Operations Director

    Northside Auto 3.2company rating

    Senior operations manager job in Greer, SC

    Job DescriptionBenefits: Bonus based on performance Company parties Employee discounts Health insurance Opportunity for advancement Paid time off Are you tired of working 6 or 7 days a week? Are you sick of working 12-hour days with no time for your family or personal well-being? Are you at a point in life where maximizing your paycheck isn't as important as maximizing the quality of your life? We understand, and we have an opportunity that will help you balance your priorities while using the skills you already have! This role is perfect for you if Youre an experienced automotive sales and F&I professional who consistently closes at $1,500+ PVR. You love this industry but crave a healthy balance we believe a 45-hour workweek is plenty. You want to apply your skills in a laid-back, collaborative, yet highly professional and goal-oriented environment where people actually enjoy coming to work. Who We Are Were a family-run, lady-owned independent dealership in Greer, SC, continuing to grow our footprint the right way by doing things differently. Our secret sauce? We source nearly all our inventory directly from private sellers and trades, not auctions. That keeps our cars cleaner, our margins stronger, and our customers happier. Weve built a culture around teamwork, integrity, and personal growth. We want you to hit your goals at work and at home, because we know both matter. Who You Are Youre a driven, strategic leader who knows how to sell cars, structure deals, and coach a team to success. Youve mastered the art of closing F&I profitably and ethically and you can teach others to do the same. You can lead a small, mighty sales team with energy, accountability, and empathy implementing process, measuring results, and making every day better than the one before. Youll run the front end like your own business unit complete with departmental P&L oversight, strong lender relationships, and high standards for presentation, compliance, and customer care. Well keep feeding you quality, financeable inventory (seriously check out our nearly 500 Google reviews averaging 4.9 stars) while you focus on turning opportunities into wins. Oh, and one more thing we love to have fun. Youll help us create engaging social media content, build our brand voice, and keep the energy high in-store and online. Key Responsibilities Attend weekly leadership meetings (and quarterly off-site sessions) to help guide company strategy. Oversee all day-to-day sales operations, ensuring efficiency, consistency, and process discipline. Lead, coach, and motivate the sales team setting clear targets and celebrating wins. Track performance metrics and identify ways to improve results across people, process, and product. Create a customer-first culture that values honesty, ease, and transparency. Present and sell F&I products in full compliance with legal and ethical standards. Maintain and grow lender relationships to secure the best financing terms for customers. Review and finalize all paperwork for accuracy and compliance. Recruit, train, and develop sales staff to uphold our standards of excellence. Collaborate with ownership to refine marketing, merchandising, and sales strategies. Qualifications & Attributes 3+ years of experience as a GSM or F&I Manager in the automotive industry. Demonstrated ability to grow gross profit and backend performance. Strong understanding of sales process, lender programs, and compliance. Proven success in leading teams and hitting departmental goals. Outstanding communication, organizational, and problem-solving skills. Familiarity with CRM tools and dealership software. Passion for delivering a positive, transparent car-buying experience. Must live in (or be ready to relocate to) Greer, SC. Compensation & Benefits $100,000 $200,000+ annually, based on performance Health insurance options Paid time off Employee discounts on parts and labor Family-friendly flexibility, including bring-your-kids-to-work days The Bottom Line Weve built this dealership from the ground up, and were ready to hand the keys to the front end to a talented professional who shares our values and vision. If this sounds like the career move youve been waiting for one where you can lead, grow, and still have a life wed love to meet you. Apply now and lets build something great together.
    $100k-200k yearly 12d ago
  • Vice President of Operations-Waynesville ()

    True Team Medical

    Senior operations manager job in Waynesville, NC

    Job Description Bring Your Passion. Appalachian Community Services is seeking a Vice President (VP) of Operations to be responsible for growing and managing the successful business operations and performance outcomes of all partner companies in defined state(s) regions. The VP of Operations directly supervises Level 3 and/or Level 2 Management roles. This position may also directly supervise other designated groups such as administrative support, clinical and/or direct care. The VP of Operations will plan, direct, coordinate, and oversee operations activities at the partner level, ensuring the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of each partner. Position Highlights. Provide operational leadership for assigned regions, ensuring consistent implementation of systems, directives, and ncg CARE centralized services across all operating units. Oversee and support Group-level management teams, including Directors of Business Operations and shared resources in HR, Quality, Compliance, and Finance, ensuring alignment with organizational goals. Ensure regulatory and policy compliance by maintaining up-to-date policies and procedures and serving as the subject matter expert on state laws and regulations for all partners within the Group. Drive business performance and growth through development and monitoring of fiscal plans, dashboards, KPIs, and monthly management reports, and by leading performance improvement initiatives that enhance access, efficiency, and profitability. Lead and supervise Group leadership staff, holding regular meetings to ensure accountability, timely completion of initiatives, and effective communication across ncg CARE and its partner organizations. The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities. Position Qualifications: Education: Bachelor's degree in Business, Finance or other comparable field with emphasis on Business is required. Master's degree preferred. Experience: Minimum of five years working experience in the field of management or finance services management of multiple service disciplines and/or locations with proven success. Grow with Us. Beyond the engaging work, you'll also benefit from ncg CARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only. Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care. Generous paid time off 401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability) Educational Assistance (your position, date of hire and years of service determine your eligibility) Advancement and Career Development Opportunities Join a team dedicated to providing responsive, effective, and compassionate care to our communities. Together, we can make a difference-starting with you. Equal Opportunity Employer: ncg CARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. Reasonable accommodations will be provided for qualified individuals as needed. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace.
    $106k-180k yearly est. 14d ago
  • Regional Director, Operations

    Hopscotch Primary Care

    Senior operations manager job in Asheville, NC

    At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most. Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you. About the Role The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams. You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities. The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently. What You'll Do Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve. Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress Support with onboarding and change management as new practices are either acquired or built de novo Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to: Implementation of the Hopscotch care model to deliver clinical results Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships End-to-end patient experience In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets About You You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include: Bachelor's degree required Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day Strong management skills with passion for leading people and working with a team Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results. Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results. Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment. Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations. Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds Mission alignment to support an organization working to transform healthcare in rural America From a cultural perspective, you: Create a culture of excellence, by bringing your best and encouraging the same from those around you Put service to patients first and encourage the same of those around you Take ownership and accountability for your work and for delivering results for patients Assume the best in others and bring solutions to challenges with a focus on moving forward together Show an active commitment to the team by collaborating and communicating proactively Demonstrate a dedication to continuous improvement, in clinical and cultural settings At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $80k-130k yearly est. 27d ago
  • US Senior Pay & Time Manager

    GE Aerospace 4.8company rating

    Senior operations manager job in Asheville, NC

    GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $117k-160k yearly 4d ago
  • Senior Manager, Sterility Assurance

    Hillrom 4.9company rating

    Senior operations manager job in Marion, NC

    This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Your role at Baxter This is where your creativity addresses challenges This role is to ensure site policies, programs, procedures, and practices are in place to meet established requirements for contamination control of clean-rooms, manufacturing processes, and products. To implement and drive continuous improvement initiatives within the Sterility Assurance Program. Your Team at Baxter Within Quality, every role makes a difference. Products that Baxter makes are shipped worldwide for patients in need. Whether it's building a new process from scratch or facing a never-before-seen production hurdle, individuals within Quality are given the trust and opportunity to bring creativity to the table. Regardless of your specific role with a product, it is sure to touch a portion of our global operation. The mission of Baxter is to save and sustain lives. This mission is embedded into everything we do. This means if there is a decision to be made where quantity and quality are at odds, we will always choose quality. Our patients come first, always. What we offer from Day One Medical, Dental and Vision coverage 160 hours of Paid Time Off and Paid Holidays 401K match Employee Stock Purchase Program Paid Parental Leave Tuition Reimbursement What you'll be doing: Develop, implement, and drive continuous improvement initiatives within the Sterility Assurance program. Recognizes and assures conformance to regulations applicable to sterility assurance. Serve as Sterility Assurance SME during routine audits by regulatory agencies, internal corporate auditors, and external auditors. Provide microbiological expertise including, but not limited to, SOPs, change control, and validations. Assist in the development, documentation, and management of the site contamination control strategy. Through continuous improvement efforts, work to prioritize and improve cleaning procedures across multiple operating lines and areas. Provide oversight and Sterility Assurance expertise to Operations to assure all applicable regulatory requirements are met. Write, review, and/or approve environmental cleaning protocols to support cleaning practices. Design and implement training program(s) for cleanroom behavior and contamination control practices. Responsible for the microbiological/sterility assurance risk assessment. Support ongoing projects throughout the facility by completion of environmental FMEAs, assessing potential impact of proposed changes, supplying to the design of projects, and performing risk assessments. Coordinate responses to environmental and process conditions detected during Real Time Risk Assessments (RTRA). Perform and/or participate in root cause investigations for microbiological and manufacturing nonconformances. Collaborate with microbial investigators and manufacturing compliance teams to resolve potential CAPA items in response to microbial out of limits. Establish appropriate response plans to environmental events in clean-rooms. Write and revise relevant Standard Operating Procedures to support continuous improvement projects, CAPAs, and periodic reviews. Perform regular GEMBA style assessments of manufacturing operations including identification of deficiencies and opportunities for improvement. Work in partnership with regional sterility assurance authorities to achieve company objectives and ensure policy alignment across site. What you'll bring: Bachelor's Degree in Microbiology, Biology, or related science. Minimum 7 years' confirmed experience in cGMP related industry, with minimum five years' experience in sterility assurance. Minimum 5 years' proven leadership/supervision and experience within an aseptic or sterile manufacturing site. Knowledge of aseptic and terminal sterilization processing. Knowledge of contamination control practices and engineering controls for cleanroom operations and critical systems (i.e., process air, water for injection, etc.). Knowledge of standard microbiological procedures (environmental monitoring, bioburden, bacterial endotoxin testing). Knowledge of FDA cGMP, EU Annex-I, ISO 14644-1 standards. Expert knowledge in aseptic technique, clean-room behavior and practice, cleaning methodologies, and risk assessments. Strong communication and project management skills. Must have good analysis, troubleshooting, and investigative skills including knowledge and understanding of problem-solving methodologies (DMAIC, Ishikawa Diagram). Must have strong technical writing skills and ability to put thoughts and issues into writing in such a manner to be understood by the reader Able to confidentially interacting with FDA or similar regulatory agencies We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $136,000 - $187,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses and long-term incentives. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Other Duties as Assigned Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Overtime is worked as needed. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time #LI-EB1 US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
    $136k-187k yearly Auto-Apply 60d+ ago
  • Regional Operations Manager (North Carolina)

    Oppenheimer & Co. Inc. 4.7company rating

    Senior operations manager job in Asheville, NC

    Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description The firm is seeking a Registered Regional Operations Manager to join Private Client Division in our North Carolina Region. This position will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Managers in their region. The candidate will be responsible for the day-to-day supervision and workflow of all operations functions which include but are not limited to the following responsibilities. Responsibilities: All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions Account opening Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements Train and lead operational support staff Acts as liaison between the Branch and all Firm infrastructure areas Support Financial Professional onboarding Provides any special support as requested by Branch Manager Qualifications: At least 5+ years of brokerage/financial services experience along with management experience FINRA Registrations: Series 7, 63 required; in addition to 8 or 9 & 10 Strong attention to detail and accuracy Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills Able to work independently, proactively and innovatively while exercising sound judgment Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members High ethical standards Excellent time management conflict resolution skills Strong working knowledge of Microsoft Office Suite
    $67k-85k yearly est. 8d ago
  • Operations Manager

    MV Transit

    Senior operations manager job in Asheville, NC

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage all call center functions. * Effectively manage customer relations through both direct contact and outreach programs. * Identify, select, train and mentor location staff. * Effectively and frequently communicate with location staff and support team members. * Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. * Contributes to maintain the safety culture of the division. * Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic departmental audits. * Daily, weekly and monthly review of key operational metrics. * Implement, promote and adhere to company policies and procedures. * Participates in location labor and employee relations activities. Qualifications Talent Requirements: * Operations Manager shall possess eight (8) years of progressively responsible experience in their area of expertise or in the transportation or logistics sector. * The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise;demonstrate excellence in budget development and management; and demonstrate a management approach that is growth-oriented and forward-looking. * Must be able to work independently and have strong written and verbal skills * Knowledge of the contractual obligations is a must to perform this job correctly. * Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers' activity. * Trapeze experience preferred. * Experience managing fast paced environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $56k-93k yearly est. Auto-Apply 21d ago
  • Business Operations Manager

    University of North Carolina School of The Arts 4.5company rating

    Senior operations manager job in Salem, NC

    Minimum Qualifications Bachelor's degree in business administration, public administration, or related business area; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. UNC System Office approved minimum qualifications. Preferred Qualifications Experience with Blackbaud Raiser's Edge and/or Financial Edge preferred, but not required; Experience with Ellucian Banner preferred, but not required; Previous management experience and accounting certification preferred, but not required; Previous experience working with financial resources within the State of NC system preferred
    $59k-79k yearly est. 60d+ ago
  • Operations Manager

    Universal Logistics Holdings 4.4company rating

    Senior operations manager job in Greer, SC

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! If you are looking to enhance, change, or even start your career in the logistics and supply chain field, we have the position for you! Our Operations Managers play a pivotal role in the overall success of our operations in being the face of the company to our various customers. One would be tasked with warehouse management as well as supervising and leading our general workforce to meet operational goals. Universal Logistics Holdings, Inc. (ULH) is a leading single-source logistics provider that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · 5+ years supervisory or management experience in a warehousing, distribution or transportation environment · Bachelor's or Associate's degree preferred · Effective oral and written communication skills · Strong computer skills, including knowledge of Microsoft Office · Problem solving and analytical skills, as well as a strong attention to detail · Strong work ethic, ability to multitask · A competitive and career oriented mindset Responsibilities will include but not be limited to: · Management of inventory and material flow per shift · Quality and safety compliance management involving company policies and procedures · Interacting with the customer on a daily basis, and ensuring customer satisfaction · Various reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepancies · Act as a liaison between the company and customers forming and maintaining positive relationships.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Aesthetic Business Manager - Asheville, NC

    Galderma 4.7company rating

    Senior operations manager job in Asheville, NC

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Aesthetic Business Manager Location: Asheville, NC The role of the Aesthetic Business Manager will implement sales/direct sales plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customers. Key Responsibilities Implement Sales / Direct Sale plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customers Track and monitor lead generation plans to ensure a substantive sales opportunity pipeline Implement and execute Sales / Direct Sales processes and policies ensuring product/brand sales volumes and profit targets are met Collaborate on Sales / Direct Sales activities informing customers of new product/service introductions and prices Preferred Skills and Qualifications Bachelor's Degree required 5+ years of business to business sales experience Strategic and consultative sales background Prior experience in buy and bill sales Aesthetics experience preferred Position is commensurate with experience. What We Offer in Return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights: This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
    $65k-112k yearly est. Auto-Apply 36d ago
  • Director of Billing Operations

    St. Gerard House

    Senior operations manager job in Hendersonville, NC

    The Director of Billing Services is a key member of the leadership team responsible for shaping, directing, and optimizing all billing and revenue cycle operations at St. Gerard Center for Autism. This role operates at a strategic level, working in close partnership with the Chief Financial Officer (CFO) and Director of Clinical Operations to ensure financial integrity, regulatory compliance, and the seamless integration of clinical and billing functions. Reporting to the Chief Operating Officer (COO), the Director provides executive-level oversight of billing operations, supervises billing specialists, facilitates the Billing Committee, and ensures that systems and processes are scalable to meet the needs of a growing organization. The ideal candidate is a strategic thinker and collaborative leader who can balance vision and execution. They will ensure that billing practices not only meet regulatory standards but also reflect the organization s values of client-centered care, efficiency, and accountability. Reports To: Chief Financial Operator Supervising Duties: Billing and Authorization Specialists Work Schedule: Mon-Fri, 9a-5p Employee Classification: Salary, full-time, exempt Qualifications Associates Degree required. Bachelor s degree in Business or related field preferred. Minimum 3 years of progressive leadership experience in healthcare billing, revenue cycle management, or financial operations. Demonstrated expertise in medical/behavioral health billing, managed care contracts, payer credentialing, and regulatory compliance. Proven ability to collaborate effectively across executive, clinical, and administrative teams. Strong leadership skills, with a track record of building and mentoring high-performing teams. Advanced skills in data analysis, reporting, and the use of EHR/billing systems. Essential Duties & Responsibilities Partner with the CFO and Director of Clinical Operations to align billing operations with organizational goals and clinical priorities. Lead the design, implementation, and evaluation of billing policies, procedures, and systems that support organizational growth and sustainability. Serve as chair of the Billing Committee, ensuring effective cross-departmental communication and collaboration. Provide executive-level oversight of billing operations, including charge capture, claims processing, collections, denials management, cash posting, credentialing, and compliance. Develop and monitor key performance indicators (KPIs) for billing operations; present performance reports and strategic recommendations to the COO and CFO. Ensure compliance with all state, federal, and payer regulations, conducting audits and implementing corrective actions when necessary. Supervise, train, and evaluate billing specialists, ensuring equitable workload distribution and professional growth. Provide mentorship and succession planning within the billing team. Foster a culture of accountability, collaboration, and mission alignment within the department. Provide mentorship and strategic planning to Client Services department members. Work closely with the Clinical Operations team to ensure billing accuracy and timeliness in alignment with clinical workflows. Communicate payer updates and regulatory changes to stakeholders, ensuring organization-wide preparedness. Drive initiatives to improve efficiency, reduce denials, and accelerate cash flow. Lead projects to expand billing capacity and implement new technologies or systems as the organization grows. Maintain current knowledge of industry best practices and emerging trends in healthcare billing. Additional Responsibilities Interacts regularly with St, Gerard stakeholders and key St. Gerard Center for Autism Personnel. Uphold all SGCA Values and follow the Center s policies and procedures Comply and ensure that others are complying with all necessary standards and regulations (HIPAA, Child Care Licensure, DCDEE, BACB, etc.) and maintain any required credential or licensure. Other projects as needed. Summary of Physical Requirements Walking, sitting, standing, bending, reaching, twisting Requires, crouching/squatting, kneeling Hand/finger dexterity and writing Benefits Paid Time Off, larger accruals with tenure. 11 Holidays. Health, dental, vision, life insurance, short and long-term disability, critical illness, and accident insurance options offered. 403(b) Matching Retirement Plan. Mileage Reimbursement. Supplies Reimbursement. Access to a strong, collaborative administrative and clinical team. Human interaction that changes lives for the better. Room for advancement and career ladders for growth.
    $74k-135k yearly est. 60d+ ago
  • Operations Manager, Maintenance Greenville-Spartanburg Airport Rental Car Facility

    JB Consulting Systems

    Senior operations manager job in Greer, SC

    Job DescriptionSalary: 92-97K DOE Conrac Solutions seeks an Operations Manager, Maintenance to support us in overseeing and managing consolidated rental car facilities at MULTIPLE location and located at the Greenville-Spartanburg Airport. Conrac Solutions strategically partners with industry tomanage consolidated rental car facilities at airports across the country. Our buildings house the sophisticated rental car companies operations and include but are not limited to car washes, fueling stations, garbage services, water reclaim systems, etc. This role is responsible for providing direction to assistant managers, maintenance engineers, maintenance technicians, and vendors to ensure processes are clearly defined and effectively implemented to support multiple operating sites. Under general direction from the Director, the Operations Manager coordinates work across sites to execute timely inspection, maintenance, and repair work. Timing and task descriptions are defined using facility management principles, manufacturer specifications, and industry best practices to achieve the lowest total operating cost. Responsibilities include serving as subject matter expert and a resource to other staff on all specified service topics. Please note this a FT Regular position located at the rental car facility at the Greenville-Spartanburg Airport. JBCSCSLSEAOMM04 ESSENTIAL FUNCTIONS Lead department team of employees and vendors, setting direction and performance goals. Coordinate and delegate remote employees to cover various areas of responsibility. Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead improvement. Respond appropriately to emergencies or urgent issues as they arise. Ensure work completed by staff and contractors has been completed satisfactorily. Provide feedback and set expectations, following up on any deficiencies. Maintain current knowledge of individual area of expertise. Provide updates to team as needed. Manage and lead change to ensure minimum disruption to core activities of the organization. Establish good working relationship with other team members. Foster positive communications and relationships with tenants, owners, and building staff. QUALIFICATIONS Bachelors Degree preferred. May be substituted with High School Diploma and 6 years of experience in a similar management role. Minimum 2 years of related industry management experience. Complete knowledge of facility equipment and facility maintenance programs and procedures. Strong understanding of mechanical, electrical, and plumbing systems. Strong knowledge of safety principles and practices. Ability to identify and recognize unsafe conditions or work practices. Effective communication skills. Keen attention to detail. Proficient in Microsoft Office. Proficient typing skills are also required. Professional in appearance and character. Conrac Solutions offers a competitive total compensation package including: Medical Dental Vision Generous PTO plan 401(k) EOE. Principals only. Recruiters please don't contact this job poster. Do NOT contact us with unsolicited services or offers
    $27k-47k yearly est. 23d ago
  • Operations Manager

    Refresco Group

    Senior operations manager job in Greer, SC

    Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: Reporting to the Plant Manager, the Manager Operations is responsible for the entire manufacturing plant operations. Directs the plant through supervision, sharing information, taking or directing corrective action as required and recognizing achievements. Essential Job Functions: * Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas. * Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements. * Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. * Provides training, direction and instruction and conducts performance evaluations. * Provides guidance and training on work standards and expected outcomes. * Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. * Direct and coordinate the activities of the Plant and establish and maintain budget control for area of scope. * Development of the team and continuous improvement in the performance of all team members by setting clear and challenging goals and objectives. * Operates the plant in accordance with corporate and plant policies, customer requirements, approved budgets. * Participates in the development of the annual department budget and strategic long-term planning. * Communicate plant production related requirements and solutions to the relevant departments. * Analysis of plant results, discussing areas of concern with the management team. * Conduct plant production meetings with plant employees, and salary employees. * Directly observe operating departments on a regular basis to ensure the quality of production and adherence to sanitation and safety standards. * Ensures the fulfillment of customer orders within the specifications of quality, quantity and cost. * Manages the assigned business metrics including yield, labor efficiency, and overhead expenses. * Demonstrates leadership to ensure consistent quality of work. * Maintains effective communication of expectations and goals throughout the plant environment. * Develop and communicate business impact with weekly, monthly, and quarterly performance reports and presentations. Make regular presentations to the Management team on performance. * Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance. * Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization. * Oversee effective deployment of human resources throughout the plant and ensure the correct administration of the collective Bargaining Agreement, if applicable. * Responsible for reviewing SQF Annual Review checklist with Management. * Jointly responsible for site security /Food defense and product quality. * Key member of the Business Continuity Team: decision making, oversight and investigating actions arising from a crisis management incident. * Represents the company in a positive manner at all times. * Will act as the back-up Plant Manager as needs arise. Required Skills: * Proven Leadership experience in a Production environment. * Strong team player who is able to work across multiple functions. * Able to work under deadline pressures. * Organized and detail oriented, adaptable to change. * Excellent interpersonal and communication skills, verbal and written. * Performs work under minimal supervision. Handles complex issues and problems and refers more complex issues to higher-level staff. * Provides leadership, coaching, and/or mentoring to a subordinate group. Competencies: * Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. * Communication Skills - Communicate effectively with direct reports and all levels of the organization. Collaborates to ensure smooth workflow. * Decision Making & Judgment - Make informed decisions with sometimes limited data, learning from outcomes. * People Management - coach others regardless of performance level; help others identify key goals and use their talents to achieve those goals; build relationships; offer praise and recognition. * Ownership - Proactively take initiative and responsibility for tasks and challenges, demonstrating independent thinking * Problem-Solving Skills: Ability to quickly identify and resolve operational issues. * Financial Acumen: Manage budgets, control costs, and analyze the financial impact of decisions. * Technology: Ability to navigate SCADA software (CC+I, GE Proficy, Inductive Automation) * Cognitive: Ability to analyze data and process parameters to optimize production. * Safety and Risk Management: Participation in safety audits and inspections to ensure a safe working environment. Education and Experience: * Undergraduate degree in a related field. * 7 years + work experience in production management, food/beverage is a plus. Working Conditions: * Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required. * Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise level requires hearing protection, and temperatures can get very hot / and or relatively cold. The environment is structured and supervised. Travel Requirements: * Travel anticipated: Rarely Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X Lifting 50 lbs. (minimum lbs. lifted 5lbs) X Carry weight, lift X Walking X Driving (forklift) X Climb (stairs/ladders) or balance X * Visual/Sensory - This position requires regular need to give moderate attention with one or two senses at a time. * Mental Stress - There is pronounced pressure from deadlines, production quotas, accuracy and or similar demands. Other Duties: * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: * Medical/Dental/Vision Insurance * Health Savings Accounts and Flexible Spending Accounts * Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance * Short-term disability and long-term disability * Pet Insurance * Legal Benefits * 401(k) Savings Plan with Company Match * 12 Paid Holidays * Vacation Days and Paid Sick Time Off Days * Well-being Benefit * Discount and Total Reward Programs Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
    $47k-79k yearly est. 12d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Senior operations manager job in Taylors, SC

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $34k-47k yearly est. Auto-Apply 11d ago
  • Veterinary Business Manager- Indian Land, SC

    Petfolk

    Senior operations manager job in Landrum, SC

    Petfolk Indian Land - Coming soon 2026! Veterinary Business Manager Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations About the Role At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams. As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected. This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk. What You'll Do Client Experience & Hospitality Lead from the floor, greeting clients and setting a tone of warmth and professionalism Proactively step into service gaps to maintain a seamless experience Resolve client concerns with empathy, confidence, and professionalism Team Leadership & Culture Infuse a service-first mindset across your team - think “Ritz-Carlton for pet care” Coach team members on communication, body language, and client interactions Drive team engagement through daily huddles, recognition, and feedback Hospital Operations Manage daily staffing and schedule alignment based on client demand Monitor clinic flow and make real-time adjustments to eliminate bottlenecks Ensure hospital opens and closes in a clean, prepared, and professional state Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms Business Performance & Growth Own key metrics: appointment capacity, revenue, rebooking, client retention Oversee labor budgets, payroll, and inventory management Collaborate with Regional Leadership on business planning and strategic growth What You Bring 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic) A natural leader and connector who thrives in client-facing roles Strong operational instincts and attention to detail Excellent communication and conflict resolution skills Comfort with data, metrics, and continuous improvement Compensation & Benefits Equity Ownership (Stock Options) Profit-Share Potential Generous PTO + Paid Holidays Health, Dental, Vision, Disability & Life Insurance Employee Discounts & Petfolk Swag Path to Business Partner At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step. If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center. As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk. Why Petfolk We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard. Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful. Join us in building the future of veterinary care - one incredible experience at a time. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. ---- Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
    $39k-75k yearly est. Auto-Apply 25d ago
  • Operations Manager - Construction Company

    Junge Construction

    Senior operations manager job in Columbus, NC

    Junge Construction Operations Manager - Construction Company The Operations Manager is the CEO's right hand and the company's integrator--responsible for translating vision into structure. This role oversees all functions of the business, including business development, marketing, finance, hiring, and administration. The Director ensures the company operates smoothly, decisions are executed consistently, and every initiative moves the company toward its strategic goals. At Junge Construction we inspire people to turn their dreams into reality -- crafting homes that reflect their vision, their story, and their future. In this role you will turn strategic direction into daily action. Build the systems, people, and accountability needed for sustainable growth--allowing the CEO to focus on clients, leadership, and high-level vision. Key Responsibilities: Partner directly with the CEO to operationalize company goals and long-term strategy. Lead business operations across all non-construction areas: business development, marketing, human resources, and finance. Translate strategic priorities into clear metrics, action plans, and reporting. Maintain company scorecards and ensure progress toward revenue, profitability, and hiring targets. Oversee recruiting, onboarding, and staff development to build a high-performing team. Direct marketing and business development initiatives, ensuring alignment with brand and growth goals. Manage administrative and financial systems: scheduling, purchasing, contracts, invoicing, and cash flow tracking. Identify gaps, build repeatable processes, and implement tools that improve efficiency and communication. Serve as the internal point of contact--ensuring employees have the clarity, support, and resources to perform at their best. Promote a culture of excellence and lifelong relationships. Qualifications: Calm, methodical, organized Strong listener who clarifies intent and communicates clearly. Skilled at converting ideas into documented processes and outcomes. Values collaboration, clarity, and consistency over speed or improvisation. 5+ years in small business or corporate operations (construction experience a plus). Proven record of implementing systems and scaling small-to-mid-size teams. Proficiency with digital tools (JobTread experience a plus). Compensation: $65,000 - $75,000, depending on experience. Full time Collaborative work environment
    $65k-75k yearly 46d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Asheville, NC?

The average senior operations manager in Asheville, NC earns between $85,000 and $176,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Asheville, NC

$123,000
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