Senior operations manager jobs in Baltimore, MD - 3,304 jobs

A prominent transportation company is seeking a motivated Sr. Manager-Vice President for the DMV area. This leadership role focuses on providing strategic oversight and ensuring continuity of operations during a period of transformation. The ideal candidate should have at least 10 years of relevant experience, including 5 years in a leadership capacity. Successful candidates will demonstrate exceptional communication skills and a commitment to the company's mission and culture. #J-18808-Ljbffr

Corporate Headquarters - Hybrid 2275 Research Blvd Suite 600 Rockville, MD 20850, USA Description About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation‑wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting‑edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Head of Operations is a strategic leadership role responsible for overseeing the bank's operational functions while supporting the organization's digital transformation strategy. This individual will ensure operational excellence, regulatory compliance, and customer satisfaction while advancing innovation through digital platforms, automation, and data‑driven solutions. The role requires a forward‑thinking leader with deep banking expertise and the ability to align people, processes, and technology to achieve long‑term business objectives. Position Responsibilities Operational Leadership Oversee all core banking operations, including deposit and loan operations, payment processing, treasury services, and back‑office functions. Establish and monitor KPIs to ensure efficiency, accuracy, and compliance in day‑to‑day operations. Collaborate with compliance, risk, and audit teams to ensure adherence to regulatory requirements and internal controls. Drive continuous process improvement to reduce costs, improve turnaround times, and enhance client experience. Build and lead cross‑functional teams to deliver large‑scale operational and digital initiatives. Act as a change champion, ensuring smooth adoption of new technologies and processes across the bank. Mentor and develop staff, fostering professional growth and preparing future leaders in both operations and digital strategy. Manages performance of the team and conducts performance reviews within the processes of the Bank. Strategic Planning & Execution Partner with executive leadership to align operational and digital initiatives with overall business strategy. Develop budgets, forecasts, and resource plans to support operational and digital transformation objectives. Provide regular updates to the executive team and Board of Directors on progress, risks, and opportunities. Education and Experience Required Bachelor's degree in Business Administration, Finance, Information Technology, or related field required; MBA or equivalent preferred. 10+ years of progressive experience in banking operations, with at least 5 years in a senior leadership role. Demonstrated success leading digital transformation initiatives within a financial institution. Strong knowledge of banking regulations, risk management, and compliance requirements. Proven track record of leading process improvement, technology integration, and organizational change. Strategic thinker with the ability to translate vision into actionable plans. Strong leadership and team‑building skills; able to influence and inspire at all levels. Excellent communication, presentation, and stakeholder management skills. Deep understanding of core banking systems, digital platforms, and emerging financial technologies. Technical Knowledge and Skills Microsoft office software suite (Word, Excel, PowerPoint, etc); excellent oral and written communication skills. Has the following knowledge: Advanced credit underwriting and financial acumen. Experienced in the fundamentals of change management. Expert understanding of Bank financials. Project Management Compensation Base Salary Range:$175,000 - $225,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation:This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits packageincluding Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks:Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A dynamic consulting firm in Washington, DC is seeking a Senior Strategic Program Manager to manage a team supporting federal clients. The successful candidate will ensure quality deliverables, maintain strong client relationships, and drive strategic initiatives, requiring 10+ years of project management experience and an active Top Secret Clearance. The role offers a competitive salary and a hybrid work environment. #J-18808-Ljbffr

Washington, District of Columbia, United States Who we are Metropolis is an artificial intelligence company that uses computer vision to enable frictionless, checkout-free experiences. We are reimagining parking to enable millions of consumers to drive in and out quickly and conveniently, with the goal of powering checkout-free experiences anywhere you go. Who you are Metropolis is seeking a dynamic, results-oriented Vice President of Operations to lead parking operations across a designated region. This executive-level role is responsible for driving operational excellence, maximizing financial performance, and delivering exceptional customer experiences across multiple locations. The Vice President will serve as a strategic leader, overseeing a team of regional and operations managers while partnering with cross-functional leaders to scale and optimize the business. What you'll do Develop and execute regional strategies to drive growth, operational efficiency, and profitability Identify new business opportunities and lead expansion initiatives within the region Collaborate with executive leadership to align regional plans with corporate goals and vision Define and monitor key performance indicators (KPIs) to drive continuous improvement Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance Lead technology adoption across locations to streamline operations and enhance customer experience Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks Ensure regional financial targets are met or exceeded Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives Support sales and marketing efforts by providing local market insights and fostering strategic partnerships What we're looking for Bachelor's degree in Business, Operations Management, Urban Planning, or a related field; MBA or advanced degree strongly preferred 10+ years of experience in multi-site operations, parking management, or facilities management, with at least 5 years in a senior leadership role Proven ability to drive revenue growth, manage P&L, and lead large operational teams Deep understanding of parking industry regulations, customer experience best practices, and operational metrics Excellent leadership, communication, and stakeholder management skills Ability to travel frequently within the assigned region Nice to have Familiarity with parking technology platforms and data-driven decision making #J-18808-Ljbffr

Lead the dynamic workflow and day-to-day operations of the shelters, medical services and animal control division. As a key manager, you'll oversee a dedicated team of kennel staff, technicians, practice manager, shelter managers, and programs ensuring the highest level of care for our animal population. Ensure animals are attended to quickly and efficiently. Oversee and manage intake and outcome processes and other daily shelter functions. Oversee contracts, budgeting, and service calls, assets, cases, and any other daily functions streamlining operations for maximum impact. In conjunction with the Veterinarians lead the charge in maintaining exceptional shelter veterinary care. Oversight of medical protocols, pharmacy operations, and daily functions will be instrumental in providing animals with the care they deserve. Proactively manages any necessary licenses, certifications, inspections of building and other building maintenance to include performing routine checks addressing any issues promptly. Anticipates and addresses potential issues proactively, using critical thinking to make decisions that minimize liability and protect the organizations interests. Oversees all facets of the customer experience for members of the public accessing veterinary care, shelter, and animal control services, ensuring timely, compassionate, and effective support. Takes part in the euthanasia decisions, oversees the necessary approval process, including but not limited to seeking CEO & COO approval as required, to ensure that these difficult decisions are made with the highest ethical standards and respect for the animals involved. Proactively orders necessary supplies while assisting with inventory management to ensure optimal stock levels, prevent shortages, and effectively control budget expenditures. Adheres to established budgets, participating in budgeting process, and conducting thorough review to identify areas of potential cost savings and opportunities for financial optimization. Develops and manages staff schedules to ensure adequate coverage, reviews payroll for accuracy and discrepancies while collaborating with others for its submission. Delivers timely and constructive feedback to staff, focusing on specific actions and behaviors, and offering actionable guidance for improvement to include annual reviews. Constructively manage staff, including hiring, progressive forms of disciplinary actions and terminations with thorough documentation to support fair and lawful decisions while maintaining constant contact with CEO and COO regarding staff issues. Analyzes staffing needs across campuses, appropriately making informed decisions to assign or reassign staff. Hiring and making tough but necessary termination decisions, as required to attain optimal operating efficiency within budgetary constraints across campuses, while following company policies and legal guidelines, and minimizing disruption to operations. Manage workflow to create efficiencies within and across campuses. Create, maintain and organize shelter records. Continuously monitor workflows, adjusting as needed to ensure optimal performance and adapt to changing needs. Proactively addresses and de-escalates conflicts involving staff or the public, using effective communication and problem-solving skills to resolve issues in a fair and respectful manner. Reduce the need for CEO/COO intervention in public matters. Assist in managing or manage other shelter programs such as the Safety Net Programs, Enrichment, Behavior, Pets for Life, special events, Life Saving and/or other programs. This position may be asked to perform any of the duties and responsibilities of any staff member. Act as liaison to CEO/COO for all operational needs and concerns. Any other duties as assigned. Client and Community Service Admit and release animals from BVSPCA in a responsive, courteous and tactful manner to both internal and external clients ensuring a smooth experience. Inform clients of any pertinent medical information regarding animal care; communicate release instructions clearly, addressing any questions or concerns clients may have. Practice and encourage the humane treatment of animals. Deliver top-notch service to all. Clearly and actively promote our mission, services, programs, and events. Highlight and promote donation and giving opportunities as appropriate. Diversity and Inclusiveness Work effectively with individuals and colleagues from diverse communities and cultures. Safety Prioritize safety. Ensure a safe work environment; adhere to safety guidelines and model a safe work practice. Take immediate action to address any safety concerns that could endanger people, animals, or the organization at risk. Maintain a clean, organized, healthy, and sanitary work area; follow all pest and rodent control protocols. Qualifications An associate or bachelor's degree is a plus. 3 years of staff management experience. At least 5 years of experience working in an open admission animal shelter Ability to bend, kneel and stand for long periods of time. Ability to lift 50lbs. Ability to multitask under high-pressure situations. Work in loud environments on hard surfaces. Commitment to the mission, values, goals, and success of the BVSPCA. Experience with humane animal handling and restraint techniques of healthy, ill, and feral animals. Proven ability to safely, effectively, and compassionately care for and handle all animals, including large and untrained pets. Ability to understand and communicate pertinent medical information with colleagues and clients. Independently motivated to start and finish tasks. Working Conditions Work is performed in a shelter/animal hospital setting. Frequent bending, reaching, kneeling, and climbing stairs while seeing patients. Exposure to disinfectant solutions when in various areas to include the kennel & treatment areas. Subject to potential animal bites and scratches while handling animals. Repeated lifting and carrying of animals weighing up to 50 pounds and occasionally over 50 pounds. Consistent exposure to animals and animal allergens under conditions with limited alternatives available. BVSPCA is now elevating animal services for the nation's capital #J-18808-Ljbffr

A leading water damage restoration company based in Baltimore is seeking a General Manager to oversee operations and ensure customer satisfaction. The ideal candidate will have a proven leadership record and at least 2 years of experience in the water damage industry. Responsibilities include managing projects, leading a team, ensuring safety compliance, and driving business development. The role offers a competitive salary ranging from $60,000 to $140,000 per year, with opportunities for career growth in a dynamic environment. #J-18808-Ljbffr

A fast-growing artisanal bakery is seeking a Multi-Unit General Manager to oversee multiple locations in Washington, D.C. The ideal candidate will have over 4 years of management experience in hospitality or food service, exceptional leadership skills, and a passion for delivering outstanding customer experiences. This hands-on leadership role also offers a competitive salary and opportunities for professional growth in a collaborative team culture. #J-18808-Ljbffr

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

A leading indoor soccer facility in Columbia is looking for a General Manager to oversee all daily operations. This role requires a passion for soccer and at least 5 years of management experience in sports or hospitality. Responsibilities include managing staff, developing marketing initiatives, and ensuring a premium customer experience. Competitive salary and benefits are offered, along with opportunities for growth within the organization. #J-18808-Ljbffr

Our client is a private equity-backed technology company in Bethesda, MD. The Head of FP&A will be an integral member of the leadership, working closely with the CFO, CEO and Investors. This role is ideal for a finance professional who can build structure and deliver high-quality analysis in a fast-paced setting. The Head of FP&A will be responsible for owning the budgeting, forecasting, and reporting processes while providing critical financial insights to the executive team. This position requires a strong operator who can balance both hands-on financial work and strategic analyses to help guide business decisions. Key Responsibilities Lead budgeting, forecasting, and cash flow management during the interim period. Prepare monthly financial reporting packages with KPI and variance analysis. Develop financial models and dashboards to support revenue analysis. Partner with business leaders across sales, product, and operations to support decision-making. Assist in preparing board and investor reporting materials. Evaluate and implement process improvements and FP&A tools to improve scalability. Serve as a key point of contact for finance in a small, collaborative office environment. Qualifications Bachelor's degree in Finance, Accounting, or a related field; MBA/CPA/CFA is a plus. 15+ years of FP&A experience (tech/SaaS/Gov Con a+). Proven ability to step into an interim or contract role and quickly add value. Strong financial modeling, reporting, and Excel skills. Familiarity with SaaS/technology metrics and investor reporting. Comfortable working in a small team/startup-like environment with high visibility. $175-225 base plus incentive compensation (Depending on experience) #J-18808-Ljbffr

Chiropractic Health Partners (CHP) is a Management Services Organization (MSO) that acquires and grows practices by providing its partner physicians with the resources, analytics, and expertise needed to add new service lines, build de novo locations, recruit additional providers, improve marketing and optimize processes. We enable our chiropractic doctors and providers to focus on patient care while we focus on managing the business aspects of their practice. The organization continues to grow rapidly through its acquisition strategies and growth initiatives. The Brydon Group (**************** invested in CHP in July 2023, recognizing the need for larger players in this highly fragmented market. The Brydon Group invests in healthcare services, Business to Business (B2B), Business to Government (B2G) and software services. About the Role Reporting to the Chief Executive Officer, the Vice President of Operations for CHP will be a key part of the management team for this fast-paced, innovative growth company. This operations executive with a high financial acumen will lead chiropractic practices and centers that may also be multidisciplinary and integrated across their respective region and connecting areas. The leader will work with other MSO executives to lead their region's initial strategic plan but will also be tasked to identify additional areas of opportunity and growth and will ensure each practice under his/her leadership is operating in a highly efficient and effective way that benefits our employees, physicians, providers, and the patients we see. Vice President of Operations will Hold P&L accountability for his/her assigned region leading a management team of Practice Administrators and staff; manages revenue growth, operations, labor management, contract management and clinical outcomes Implement The Remarkable Practice (TRP) operational processes to support the introduction of new services, equipment and cash-pay care plans Manage development of de novos from concept to opening and the reconfiguration of existing centers Develop and implement strategic operating plans and goals for assigned region Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts Develop and implement regional growth strategies which may include adding additional ancillary services to practices, recruiting additional providers, opening new offices, and/or acquiring new practices Demonstrate knowledge of CHP's mission, vision, and values; provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce while adhering to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior Build robust relationships with physicians across the region, develop communication strategies to ensure alignment on initiatives and change Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise Achieve cooperation and teamwork through effective communications and positive relations with physicians, leadership, and staff; successful influencer who can interact effectively with diverse groups of stakeholders Work to continuously assess all staffing needs in support of practice operations and driving for continued upskilling of talent through hiring Understand the value of technology and is able to address issues of cost, benefits and risk Vice President of Operations will be a critical and analytical thinker who understands how to find solutions to support a high growth company. In addition to vision, this Vice President will be able to personally execute against the plans, and push their team to do the same. This leader will be hands‑on with deep business and healthcare operations and financial acumen, analytical skills, strategic insight, sound judgment and in‑depth experience in growth companies. Additionally, they will have proven to be a critical member of the management team and make contributions viewed to be of value to the company. Specifically, you must have: Qualifications 8+ years' healthcare experience with 5+ years' multi-site Practice Leadership experience, both required Master's Degree in Business Administration or Healthcare Management or related discipline, strongly preferred M&A Integration experience in healthcare is preferred Leadership experience in a large, for-profit multi-site organization, required. Experience working in a growth-oriented, fast paced environment Demonstrated excellent management skills, program implementation, and quality improvement Proven success in growing a healthcare operation Must have demonstrated experience in partnering with physicians in clinic operations & expansion Previous management consulting, investment banking and/or private equity experience is a plus Characteristics and Behaviors for Success Leadership: Develops and Maintains a successful platform of leadership strategy/structure/ people/process Well-developed leadership, communications, and influencing skills; unquestioned integrity. Experience as a member of a leadership team. Must be willing to challenge a point of view when necessary, offering alternative constructive suggestions. Team Building: Recruit, Develop, train and motivate a best-in-class care team and empower them to achieve - the ability to motivate a team toward excellence A strong reputation for building, developing and leading a respected and growth-oriented team with a strong desire to win in a highly competitive marketplace. Results-oriented: Guides, coaches, and drives collaboration across matrixed team to achieve goals and deliverables; takes initiative and drives for results to ensure company and team achieve; ownership of outcomes - both positive and negative Collaboration: Works effectively with functional team members, physicians, other practices, etc., and ensures adequate communication and change management through the process Vision: Intimately knows the business, industry, care model and can shape future delivery for our patients and success of the overall organization Critical Thinking/Analytical: Excellent problem solver and ability to see all sides to come to the best decision A proven creative bent with a strong operational focus. Ability to master complex business problems and have the intellect and pragmatism to be able to effectively handle ambiguity and manage change. Change Management: Ability to drive change through an organized process, bringing people along to ensure results are achieved A blend of both large and midcap multi-site healthcare services company experience preferred Location The preference is for this role to be located in the Baltimore, MD / Washington DC area or the Tampa / Sarasota, FL area, but CEO is open to hybrid and remote working models. Position will involve up to 50% travel depending on where the employee is based (as current operations are in Florida and Maryland). Compensation & Career Path This is a full-time salary position and compensation will depend on experience, ranging from $150,000 to $175,000 in annual OTE. 401k, Health, dental, vision, short-term disability, long-term disability and life insurance #J-18808-Ljbffr

Institute for Portfolio Alternatives (IPA) is seeking a driven, detail-oriented Head of Operations to lead the day-to-day management of internal processes and ensure organizational efficiency. This role is focused on structure and results, keeping the organization operating at a high level as it continues to grow. We're looking for someone who thrives on execution, builds strong systems, and knows how to manage people, priorities, and processes. You'll be the go-to leader for making sure projects stay on track, internal operations are optimized, and the team is set up for success. This role is well-suited for someone who excels at managing complex operations, streamlining workflows, and maintaining consistency in a fast-moving environment. The association is based in Washington, D.C., but the position is fully remote/home-based. Candidates will be considered from within and outside the Washington, D.C. metropolitan area. The role requires up to 15% travel. We are a small, committed, and highly collaborative team where adaptability and teamwork are essential. Major Responsibilities Operational Leadership: Direct and oversee the IPA's daily operations, ensuring alignment with organizational goals and priorities. Team Management: Lead, mentor, and support staff, fostering a culture of accountability, collaboration, and professional growth. Process Optimization: Improve operational workflows, technology use, and organizational systems to enhance efficiency. Project Management: Oversee major organizational initiatives, ensuring timely, on-budget, and high-quality delivery. Performance Monitoring: Establish and track key operational metrics to measure organizational effectiveness and recommend improvements. Cross-Departmental Alignment: Ensure that all departments and functions are coordinated and working toward common goals, resolving conflicts and eliminating inefficiencies. Vendor & Partner Management: Manage relationships with external vendors, consultants, and service providers to ensure quality and cost-effectiveness. Reporting Relationships Reports to the IPA President & CEO and works closely with staff and external consultants. Required Skills and Qualifications Proven leadership experience in operations, administration, or related roles, preferably within a trade association, nonprofit, or professional services environment. Experience in the financial services industry is a plus. Demonstrated success managing teams, overseeing budgets, and leading complex projects. Strong organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment. Technologically adept, with experience implementing and managing systems to improve organizational efficiency. Bachelor's degree required; advanced degree a strong plus. Minimum of 7 to 10 years of progressively responsible experience in operations or related leadership roles. #J-18808-Ljbffr

A community-focused organization in Maryland is seeking a General Manager of Golf Operations to oversee Hobbit's Glen and Fairway Hills Golf Clubs. The successful candidate will provide leadership, enhance member experiences, and ensure operational excellence through strategic planning and team development. This role offers competitive compensation and benefits, including medical and wellness perks, in a supportive environment that values inclusivity and community service. #J-18808-Ljbffr

# **Director, Council Operations**The Director, Council Operations (DCO), serves as one of the key architects of how this mission operates at scale. Reporting directly to the Global Operations Council Chair (GOCC/CFO), the DCO plays a pivotal role in the operational leadership and management of the IJM enterprise by shaping, managing, and continually enhancing IJM's global operational ecosystem. The DCO steers the development of a unified Global Operations Structure, Strategy, Metrics, and Budget that measurably (1) supports the Program and Resources Pathways to achieve the 2030 Vision, (2) enables IJM to meet all financial stewardship, legal, fiduciary, and duty of care requirements, and (3) continually drives efficiency and effectiveness of global operations and support functions.This role is designed for a builder and integrator who loves turning complexity into clarity and movement. In partnership with the GOCC and senior leaders, the DCO leads the Global Operations Council; orchestrates the Operations Pathway Portfolio; and leads a high-performing team that shapes how IJM plans, decides, measures, and improves.**Responsibilities:**Working closely with the GOCC, the DCO takes a central role in the operational leadership and management of IJM.In partnership with the GOCC, the DCO is responsible for the development and management of a Global Operations Structure, Strategy, Metrics, and Budget that measurably (1) support the Program and Resources Pathways to achieve the 2030 Vision, (2) enable the organization to meet all financial stewardship, legal, fiduciary, and duty of care requirements, and (3) continually drive efficiency and effectiveness of global operations and support functions. Develop and manage the framework for measuring, evaluating, and reporting on operational metrics that measure the effectiveness, efficiency, and customer experience of operational support functions across the IJM enterprise. **Qualifications:**Graduate degree in business management, organizational development, law, or equivalent combination of bachelor's degree and relevant work experience. Minimum of eight (8) years of experience in business operations, business systems, general management, and/or process design/development. Experience with not-for-profit leadership (management or board-level) strongly preferred. Functional knowledge and understanding of business operations (e.g. accounting, HR, IT systems, legal, etc.) and the interdependencies of operational functions. Mature Christian faith with proven ability to lead others in Christian spiritual formation. Superb written and verbal communication skills. Ability to impact other's behaviors, attitudes, opinions and choices, build consensus around a common purpose and deliver collaborative solutions; listen and empower, work through others.Proven ability to absorb complexity and diverse viewpoints/perspectives, and to drive clear, simple, sustainable, and scalable solutions. *A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.*Comprehensive Medical/Dental/Vision benefits Monthly commuter and parking benefits in the DC metro area Visit our careers site below to learn about benefits, what it is like to work at IJM and to see frequently asked questions. #J-18808-Ljbffr

Vertex Integration Partners is partnered with a top tier national electrical contractor to identify a Division Manager to lead and scale operations in Northern Virginia, one of the most active data center markets in the world. This is a senior leadership role with full ownership over people, projects, and performance in a high growth region. Why this opportunity stands out This is not a maintenance role. This is a build and lead opportunity. The incoming Division Manager will have real authority to shape strategy, grow market share, and build a high performing team within a well capitalized, nationally respected organization that is deeply entrenched in mission critical and data center construction. If you are currently operating as a Senior Project Executive, Operations Manager, or Division level leader and want more influence, scale, and upside, this role offers that path. Responsibilities Lead all operational aspects of the division including project execution, staffing, safety, and financial performance Oversee multiple large scale mission critical and data center projects simultaneously Build, mentor, and retain Project Executives, Project Managers, Superintendents, and support staff Drive client relationships with hyperscale, colocation, and mission critical customers Partner with preconstruction and estimating teams to support pursuit strategy and backlog growth Own division level P and L, forecasting, and operational metrics Ensure safety, quality, and schedule excellence across all active projects Ideal background 15 plus years of experience in electrical construction or mission critical construction Proven leadership experience managing large teams and complex projects Strong background in data centers, mission critical, and large scale commercial electrical work Experience operating at the Project Executive, Operations Manager, or Division Manager level Ability to lead in a fast paced, high accountability environment Strong financial and operational acumen Location Northern Virginia Local leadership presence expected Relocation support available for the right candidate Compensation and benefits Highly competitive base salary Performance based bonus structure Long term incentive and ownership mindset culture Comprehensive benefits package Backing of a large, financially strong national contractor Exact compensation will be commensurate with experience and scope of responsibility. Why partner with Vertex Vertex Integration Partners specializes exclusively in mission critical and data center leadership recruitment. We work closely with our clients and candidates to ensure long term alignment, not transactional placements. All inquiries are handled with strict confidentiality.

Why Work for Wonders Early Learning + Extended Day? Play isn't just fun, It's fundamental! Children need playtime, it is crucial for healthy development. Children learn about the world by exploring ideas, manipulating objects, investigating creative materials, and problem-solving with others. Using imagination and creativity, children take on new roles and test new concepts. Wonders teachers use observation and planning to create learning experiences that are intentional and provide meaningful context for children to practice skills and express ideas. Join the Wonders family of caring, dedicated, and fun educators! About Wonders Our Mission - To create and advance high quality, diverse educational communities that teach children the foundations of life‑long learning and social responsibility. Since our inception in 1976, our goal has been to provide non‑profit, quality child care to working families. Over the years, we have grown from a single center in the basement of All Saint's Church in Chevy Chase, Maryland to multiple accredited early learning, extended day, and summer camp programs across the DC Metropolitan Region. Our programs support today's workforce, while growing the workforce of tomorrow. Benefits & Compensation Our benefits package includes paid time off, holidays, winter break, medical with HRA, dental, vision, life insurance, disability, critical illness, accident insurance, 403(b) retirement savings plan, Wonders tuition discounts, and professional development training. Benefits eligibility is dependent on job type status. We provide paid pre‑employment background checks, fingerprinting, medical exams, & drug screens as well as paid New Hire Orientation. Wonders values its educators and leaders and we invest in our workforce by prioritizing compensation and nurturing meaningful careers. Our educators are regularly engaged in efforts towards continuous improvement in their skills and knowledge in the classroom. Approximately 80% of our annual budget is directed to staff compensation. Job Summary The Director of Operations is responsible for managing the daily operations of the organization and executing the implementation of Wonders' strategic plan. Reporting to the Executive Director and working closely with the Wonders administrative team, the Director of Operations will provide leadership, strong fiscal management, and active oversight in aligning the goals of the organization. The Director of Operations is responsible for ensuring compliance with all regulatory agencies, risk management, compliance requirements, and facilities management for multiple locations. The Director of Operations will also be responsible for the management and oversight of the Wonders Professional Development Consortium. Essential Functions Compliance and reporting: Lead and oversee all compliance and reporting activities to ensure proper state licensing, maintenance of certain business account records; adherence to federal, state, and local regulatory laws and reporting; compliance with insurance requirements, and otherwise manage all professional and contractual relationships, as appropriate. Organizational leadership: Serve on the administrative leadership team, collaborating thoughtfully and enthusiastically in support of Wonders' mission and strategic priorities. Ensure that Wonders is current and conforms to federal, state, and local legal requirements, as well as best practices in the area of nonprofit management. Oversee all program emergency preparedness protocols. Facilities and vendor relationships: Provide administrative leadership and oversee the relationships with Wonders' facilities management. Discern appropriateness of Wonders' contractual relationships with vendors, actively managing these relationships to ensure mutual understanding of responsibilities, accountability, fiscal responsibility and open, clear communications. Assess program needs and risks through management reports and regular site visits. Provide strategic leadership to ensure a culture of continuous improvement and efficiency. Other duties or responsibilities as assigned. Core Competencies Effective team leader with a strong record of driving strategic initiatives. Solid grasp of nonprofit operations, budgeting, and business functions. Skilled in planning, organizing, and executing complex projects. Resourceful, data‑driven problem‑solver with strong analytical abilities. Clear, adaptable communicator skilled at engaging diverse stakeholders. Committed to advancing equity through policy, practice, and program design. Qualifications Minimum of a Bachelor's degree in operations, business, or related field. Minimum 5 years of nonprofit management, educational leadership, or related experience Exceptional track record of leadership Superior project management skills Resourceful and analytical with excellent verbal and written communication skills Understanding of all facets of business operations and budget management Knowledge of IT infrastructure and computer skills Aptitude in problem-solving and decision-making Understanding of analytics and performance metrics to support a cycle of continuous improvement Aptitude in strategic thinking and implementation of strategic initiatives. A firm commitment to advancing equity through program delivery, policies and practice EEO Statement Wonders provides equal opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, citizenship, current or future military status, genetics, protected veteran status, sexual orientation, gender identity or expression, marital or familial status or any other characteristic protected by federal, state or local laws. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Wonders to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources. Additional Information Job Type: Full‑time/Exempt Program Length: Indefinite Work Schedule: 8:00a to 5:00p (Onsite) Work Location: 5272 River Road, Bethesda, MD 20816 #J-18808-Ljbffr

A luxury cinema operator is seeking a General Manager in Gaithersburg, MD. You will lead recruitment, training, and daily operations while ensuring compliance and guest satisfaction. The ideal candidate has a Bachelor's Degree, significant management experience in high-volume settings, and strong leadership skills. This full-time role may require working weekends and holidays. Join our dynamic team and enjoy competitive pay with bonuses and various employee benefits. #J-18808-Ljbffr

Bethesda, Maryland (MD) The Corporate Relations Director is responsible for developing and managing strategic partnerships with corporations to advance NCAC's mission and revenue goals. This position focuses on cultivating, soliciting, and stewarding corporate donors and, as partners, aligning partnership opportunities with organizational priorities. ResponsibilitiesStrategic Partnership Development Create and implement a comprehensive corporate engagement strategy to expand the organization's corporate supporter base Identify and cultivate new corporate prospects across leading industries in the Washington, DC region Negotiate partnerships, cause-marketing campaigns, and workplace giving programs Develop a comprehensive corporate benefits matrix to offer, track, fulfill, and scale a suite of benefits that deliver value and impact to corporate partners Revenue Generation Secure corporate gifts and sponsorships for events and programs, often in the five- and six-figure range Establish a portfolio of corporate donors and partners to achieve annual revenue targets through diversified corporate fundraising streams Develop and maintain a target list of potential corporate partners and create donor life-cycle strategies that follow a moves management structure Relationship Management Serve as NCAC's primary liaison between corporate partners and internal implementation teams Develop personalized stewardship plans to ensure partner satisfaction and retention Lead organizational stewardship efforts of corporate relationships to ensure high impact of donor contributions Represent NCAC at corporate meetings, networking events, and community functions Work closely with senior leadership, board members, and cross-functional teams (development, events, communications) Work closely with the Special Events Director to optimize corporate partners for NCAC, including integration of events and sponsorship opportunities Provide reports on organizational and departmental key performance indicators, revenue progress, and engagement metrics to leadership Work with the Donor Data Manager to proactively and reactively provide research profiles on companies and key personnel for the purpose of executive briefings Ensure that all records pertaining to corporate relationships are purposefully and transparently captured using NCAC systems, including CRM Education Bachelor's degree required; Master's degree in nonprofit management, business, or related field preferred Qualifications Proven success in securing major corporate partnerships and sponsorships Strong negotiation, communication, and presentation skills Ability to manage multiple projects and deadlines Familiarity with CRM systems (e.g., Blackbaud) and fundraising best practices Strategic thinking and planning Relationship-building and networking Financial acumen and goal orientation Leadership and team collaboration Ethical and compliance awareness All councils are equal opportunity employers and offer a competitive salary, based on the council's geographic location. Professional Scouting offers benefits to include major medical, prescription coverage, dental, vision, life insurance, long-term disability, accidental death, retirement plan, plus compensation for authorized and approved business-related expenses, including phone and mileage reimbursement. We also offer a generous vacation policy and holiday observances. Salary or Salary Range: $90,000-$95,000 How to Apply: ***************************** Use Google Chrome or Firefox when applying. Please keep your manager and SE informed of your resume submission and interest in this position. How Did You Hear About This Opportunity? #J-18808-Ljbffr

Director of Operations (Hands-On, Growing Organization) Mad Science of DC-Maryland-Virginia In-Person | Silver Spring, MD $105,000-$130,000 + Benefits About the Role Mad Science of DC-Maryland-Virginia brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year. Our mission is to make science exciting, memorable, and fun for kids, and behind the scenes, that takes a thoughtful, well-run operation. We're hiring a Director of Operations to lead that operation. This is a hands-on leadership role for someone who enjoys solving real problems, managing people, and building systems that make life easier for teams in the field. You'll work closely with the owner and leadership team, oversee day-to-day operations, and steadily improve how we schedule, staff, train, and support a large, multi-site organization. If you like variety, responsibility, and seeing the direct impact of your work, this role offers all three. This position is best suited for someone who: Likes being in the mix, not siloed Is comfortable juggling logistics, people, and priorities Enjoys building structure in active, fast-moving environments Wants to grow with an organization that values trust, autonomy, and mission You won't be dropped into chaos, but you also won't be bored. What You'll LeadLogistics & Scheduling (Core Function) Build and manage weekly schedules for programs at 100+ schools Assign 20-30 instructors during the school year and 80+ instructors in summer Ensure 100% program coverage with minimal last-minute changes Optimize instructor travel routes, timing, and resource allocation Oversee equipment flow, supply kits, and warehouse coordination Maintain a stable, predictable logistics rhythm across the organization Team Leadership Lead Senior Instructors, Zone Coordinators, and instructional staff Run training, onboarding, and staff development programs Ensure consistent, high-quality program delivery across sites Summer Operations (High-Volume Season) Serve as first point of contact for routine counselor issues Handle typical parent calls and moderate behavior concerns Provide rapid problem-solving support to staff on-site Escalate serious behavior or safety issues directly to the owner Ensure camps run smoothly, safely, and with high parent satisfaction Hiring & Staffing Own recruiting, interviewing, hiring, and onboarding Build and maintain seasonal hiring pipelines Develop staffing plans for both school-year and summer demand Office Operations & Culture Help maintain a positive, energetic, mission-driven office culture Collaborate with the owner on staff performance tracking Lead internal events (team gatherings, holiday events, staff appreciation) Customer, School & Parent Support (School Year) Resolve operational issues quickly and professionally Provide program quality oversight Support the sales team during high-volume periods when needed Compliance & Standards Maintain background checks, certifications, and safety documentation Keep policies updated and properly documented Create and maintain SOPs for key operational processes Strategic Growth Support As the company grows, you'll partner with leadership to: Identify opportunities to scale Improve and automate operational systems Increase organizational capacity Forecast logistics and staffing needs for expansion Ensure infrastructure supports smart, sustainable growth This role has significant influence over how Mad Science evolves in the coming years. What Success Looks Like (After Ramp-Up) You won't be expected to hit all of this on day one. These are the outcomes we work toward together over your first 6-12 months: 95-100% of programs staffed at least 7 days in advance Less than 3% same-day staffing changes 98%+ on-time program start rate Measurable reduction in instructor travel time within 6 months Parent & school satisfaction rating of 4.7+/5 Summer hiring completed by May 15 Full implementation of SOPs within 6 months Strong seasonal staff retention and training completion Success here is about stability, predictability, and continuous improvement - not perfection. Hours & Location Full-Time · In-Person 12065 Tech Rd, Silver Spring, MD School Year: Monday-Friday, 9:00 AM - 5:00 PM Summer (10 weeks): Monday-Friday, 8:00 AM - 4:00 PM Summer includes after-hours availability for urgent scheduling or staffing issues. These situations are typically brief, require quick decision-making, and can be handled remotely. Compensation & Benefits $105,000-$130,000, based on experience and demonstrated strength in multi-site operations Health insurance (60% employer-paid) Retirement plan with match + Roth IRA option PTO, holidays, and sick leave Why Join Us This is the highest operations role in the company, offering long-term stability, meaningful autonomy, and the opportunity to run a complex, mission-driven organization that reaches thousands of families every year. You'll build systems that matter, lead people who care, and help shape how Mad Science grows in the years ahead.