Post job

Senior operations manager jobs in Berwyn, IL

- 3,343 jobs
All
Senior Operations Manager
Operations Manager
Store Manager
Senior Manager
Customer Operations Director
Business Support Manager
Operations Director
Operations Vice President
Assistant Director Of Operations
Area Operations Manager
Division Head
District Manager
Associate Manager
Unit Manager
Business Process Manager
  • Mgr Turbine Support & Business

    Constellation Energy 4.9company rating

    Senior operations manager job in Warrenville, IL

    This Manager Turbine Support and Business position may be filled at any of the following Mid-West sites: Braidwood Generating Station in Braceville, IL Byron Generating Station in Byron, IL Cantera in Warrenville, IL Clinton NPS in Clinton, IL Dresden Generating Station in Morris, IL LaSalle Generating Station in Marseilles, IL Quad Cities Generating Station in Cordova, IL Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $144,900 to $161,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position Responsible with assisting execution of new Rotating Gas and Steam Turbine Equipment project teams within the Constellation Generation business unit and External Industry Third Parties which includes outage planning, oversight, consulting, technical services, and work execution. Advise Constellation Generation and External Third parties in achieving outage excellence through implementation of Turbine Services management model and best practices. Support execution of Clean Energy Center (CEC) and outside of CECs turbine outages as assigned by Fleet Turbine Support Sr Manager. Support Sr Manager in developing business cases to support external venture decision making. Lead turbine working groups with Generation and external utilities. Provide CEC management and coordination of resources including managing multiple projects remotely. Always enforce procedure use and adherence, Human Performance (HU) fundamentals, Technical Human Performance (THU) techniques, and provide coaching and mentoring as necessary to achieve continuous improvement. Primary Duties and Accountabilities Support Turbine Services fleet nuclear outages from planning to execution as assigned by Turbine Services Fleet Support Sr Manager. Manage, direct, coordinate Fleet Turbine Support resources in support of Constellation Energy. Assist Sr Manager as liaison between CECs and outside of CECs. Advise Constellation Energy and Third parties in achieving outage excellence through implementation of best practices from Turbine Services management model. Assist Sr Manager with new business opportunities and relationships with external customers by leveraging Constellation fleet turbine services resources. Develop necessary business cases, gain necessary approvals, and drive through execution phase. Minimum Qualifications Bachelor's degree with 8 years of power generation experience OR Associate's degree with 10 years of power generation experience OR High school diploma/GED with 12 years of power generation experience Demonstrated leadership in a minimum of 3 maintenance outages Must be able to travel approximately 75% Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Original Equipment Manufacturer (OEM) training as applies to discipline in reactor, gas and steam turbine/generator projects Demonstrated strong communication and interpersonal skills
    $144.9k-161k yearly Auto-Apply 3d ago
  • Associate Center Operations Director - Chicago Market

    Chenmed

    Senior operations manager job in Chicago, IL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits ****************************************************** PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $81.2k-116k yearly 2d ago
  • Vice President of Retail Operations

    Brick Executive Search

    Senior operations manager job in Chicago, IL

    Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
    $139k-237k yearly est. 5d ago
  • Division Head Breast Imaging

    Endeavor Health 3.9company rating

    Senior operations manager job in Evanston, IL

    The Department of Radiology at Endeavor Health, NorthShore Hospitals seeks an experienced Division Head, Breast Imaging Radiologist to lead our thriving 13-member Breast Imaging Division. This leadership role will help shape the future of patient care, education, and innovation through subspecialty staffing, AI integration, and multidisciplinary collaboration. The Division Head of Breast Imaging oversees radiologists, technologists, nurses, and support staff across multiple hospital and freestanding facilities, managing approximately 90,000 annual breast imaging studies. This position drives clinical excellence, educational initiatives, and technological advancements in breast health. The ideal candidate will possess comprehensive experience in breast imaging including mammography, ultrasound, ABUS, digital tomosynthesis, MRI, imaging-guided interventional breast procedures, radioactive seed localization and other advanced modalities. The forward-thinking candidate will also have leadership experience, organizational skills and business acumen. Outstanding interpersonal and communication skills are essential. Candidates must be board certified in diagnostic radiology with Fellowship training in women's imaging or breast imaging. Our facilities include four dedicated breast centers, a High-Risk Breast Clinic, and a Comprehensive Cancer Care Center equipped with state-of-the-art technology. As a national leader in ABUS and digital breast tomosynthesis, we emphasize cutting-edge diagnostic capabilities. The Radiology Department consists of 50+ subspecialized Radiologists across eight divisions: Breast Imaging, Neuroradiology, Body Imaging, Musculoskeletal Imaging, Nuclear Medicine, Pediatrics, Emergency Radiology and Interventional Radiology. As a principal teaching affiliate of the University of Chicago Pritzker School of Medicine, we train two dedicated Breast Imaging fellows and rotating residents. What you will need: Illinois Medical License or Pending Fellowship Trained 5 years of Leadership Experience in Breast Imaging Board Certified Benefits: Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options CME Wellness Program Plans Health Savings and Flexible Spending Account Options Retirement Options with Company Match Paid Time Off Community Involvement Opportunities Compensation Range: $425,000 - $750,000
    $110k-202k yearly est. 4d ago
  • Operations Manager

    Prestige Staffing 4.4company rating

    Senior operations manager job in Wauconda, IL

    About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP
    $51k-69k yearly est. 2d ago
  • Senior Customs Brokerage Manager

    Bluebird Staffing

    Senior operations manager job in Chicago, IL

    Title: Senior Manager, Customs Brokerage Location: Chicago, IL OR Cleveland, OH (Must be in either location - will need to be onsite 3 days/week and remote 2 days/week) The Senior Manager, Customs Brokerage, oversees multiple teams within a brokerage center, ensuring the effective operation of customs brokerage services. This role is responsible for leading Managers and Supervisors, achieving strategic and financial objectives, and fostering team development. The Senior Manager collaborates with branch leadership, Sales, and senior company leadership to meet strategic goals, control expenses, and drive performance. Succession planning and team growth are critical aspects of this role, ensuring sustainable success and operational excellence. This position is essential to driving the success of the customs brokerage organization by overseeing multiple teams, achieving strategic and financial goals, and fostering a culture of excellence. The Senior Manager, Customs Brokerage, plays a pivotal role in aligning operations with organizational objectives and ensuring long-term growth and success. Key Responsibilities Leadership and Oversight Lead and mentor Managers and Supervisors, ensuring they effectively manage their teams and meet operational goals. Conduct regular meetings with direct reports, including weekly team meetings and one-on-one sessions. Handle escalations, resolve personnel issues, and ensure alignment across all teams within the brokerage center. Strategic Collaboration Interact regularly with General Managers and Operations Managers for supported branches to align operations with branch objectives. Partner with Sales and senior leadership to achieve strategic goals and support business development initiatives. Operational and Financial Management Manage brokerage operations to meet budget goals, control expenses, and drive revenue generation. Evaluate staffing needs for the brokerage center and develop resource plans to meet current and future demands. Monitor and ensure compliance with established KPIs, accuracy standards, and timeliness in billing and collections. Team Development and Succession Planning Develop teams by fostering a culture of growth, continuous improvement, and accountability. Identify high-potential employees and create succession plans to ensure organizational sustainability. Support training and development initiatives across all levels of the brokerage center. Performance Monitoring and Improvement Evaluate team performance, provide actionable feedback, and implement strategies to address operational challenges. Ensure client satisfaction by maintaining high standards of service and resolving escalated issues promptly. Collaborate with Compliance, Finance, and other internal departments to drive process improvements and maintain operational integrity. Qualifications Bachelor's degree in Business, Logistics, or a related field preferred. U.S. Customs Brokerage License preferred Minimum 7-10 years of experience in customs brokerage, with at least 3-5 years in a senior leadership role. Comprehensive knowledge of U.S. Customs regulations, entry processes, and compliance requirements. Proven ability to manage large teams, control expenses, and meet financial and operational goals. Strong strategic thinking, problem-solving, and decision-making skills. Exceptional communication and interpersonal skills, with the ability to engage effectively at all levels of the organization. Proficiency in Microsoft Office Suite and experience with customs brokerage software.
    $89k-125k yearly est. 5d ago
  • Area Operations and Sales Manager

    Grace Management, Inc. 4.5company rating

    Senior operations manager job in Chicago, IL

    Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Area Operations and Sales Manager to support premier communities in Chicago, IL. At Grace Management, we believe “It's not like home. It is home.” With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections. The Area Operations and Sales Manager position reports to the Regional Director of Operations with a dotted line to the Regional Director of Sales. The AOSM provides direction and oversight for the Operation and Sales functions of multiple communities within the Grace Management, Inc portfolio. This position will primarily focus on projects in Chicago and as directed or identified by the Regional Director of Operations, ensuring alignment with organizational goals and priorities. This position must have the ability to influence, lead and coach Executive Directors and Sales Leaders in the communities they are supporting. An AOSM must possess excellent time management skills as well as be self-directed and resourceful. Essential Functions • Guide, lead, and coach Executive Directors to ensure operations standards for effective service delivery, quality, cost control, and safety are met. • Guide, develop, coach, and support Sales Leaders to achieve high occupancy and revenue targets • Direct implementation and execution of company policies and procedures throughout the portfolio; supporting and reaffirming the Executive Directors ability to make a positive difference in the lives of our team members and residents. • Recruit, train, develop, and assess the performance of highly motivated and effective Executive Directors and Sales Leaders. • Oversee community operations; Perform site visits; Ensure that National programs are being implemented and utilized to their fullest potential; Strategize to take communities to the next level and work with regional and corporate team members to ensure the community is exceeding expectations. • In collaboration with senior Grace Management Leadership, initiate, coordinate, organize, and execute new community transition and onboarding guides and Grace Management, Inc. cultural and process standards. • Create, implement, and monitor goals related to revenue, census, turnover, operational expenses, labor management, and overall performance results in the region and assist Executive Directors to implement corrective measures to address/resolve variances. • Supports lease-up opportunities by focusing on essential tasks to drive occupancy. Actively engages in strategies and actions that contribute to achieving and maintaining full occupancy, ensuring all necessary tasks are efficiently completed to support leasing efforts. • Work proactively with community Sales Directors and Executive Directors in anticipating sales and marketing challenges and collaborating on the development and implementation of solutions. • Communicate clear expectations for sales performance, including KPI's. • Assist community in the development and execution of Strategic Sales and Marketing Semi-Annual Plans. • Report key findings of systemwide CRM reporting; identify solutions and interventions; be responsible for follow up, action plans and measurement of improvement. • Identify trends and interact with the operations and sales team to develop and monitor action plans, leadership and development, resident relations, and safety. • Develop, implement, and track annual sales, operating and capital budgets. • Establish a thorough, working knowledge of base rates and care costs within assigned communities and determine changes as warranted. • Ensure that each community maintains compliance with all local, state, and federal regulations. • Participate in state associations and regulatory agencies. • Manage and report all essential legal issues and take appropriate action to ensure the company complies with applicable laws and regulations. • Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies. • Build strong relationships with Executive Directors, Sales Directors, and Regional Directors. • Act on constructive feedback by listening to supervisor, customers, and associates and use it to improve performance. • Maintain resident, associate, and community confidentiality. • Demonstrate positive attitude and ability to work well with all people. • Promote positive work environment that emphasizes teamwork. • Comply with deadlines as outlined by Regional Directors. • Understand processes, reports, and tools available. Knowledge, Skills, Abilities, and Experience • Bachelor's degree in business, health-related field, or hospitality; master's degree preferred. • Demonstrated 5-10 years of healthcare management experience, including at least five years of recent executive director and/or administrator job experience. • Prior experience in a regional role and/or with multiple building responsibilities preferred; Experience in managing various disciplines while ensuring adherence to federal, state, and corporate standards is required. • Experience in assisted living and memory care strongly preferred. • Knowledge of financial management skills and familiarity with business principles and practices. • Must hold or qualify for state license required to operate an Assisted Living Community; Nursing Home, or comparable service facility. • Active / valid driver's license required for travel. • Must possess proven track record in leading, training, and coaching professionals in achieving census and financial goals. • Must be proficient in Microsoft Word, Excel and CRM database systems. • Must follow the Grace Management, Inc. policies and procedure manuals and associate handbook.
    $35k-47k yearly est. 4d ago
  • Operations Manager

    Enhanced Payment Systems

    Senior operations manager job in Chicago, IL

    EPS is a fast-growing company in the credit card processing / merchant services industry, and we're looking for an experienced Operations Manager to help lead our team in our beautiful, state-of-the-art office near Rosemont. If you're organized, detail-oriented, and have a background in merchant services or financial operations, this is an excellent long-term opportunity with a company that truly values its people. About the Role: As our Operations Manager, you'll oversee daily business operations, streamline processes, and support our sales, retention, and customer service departments. You'll play a key role in ensuring efficiency, accountability, and consistent growth across the company. Responsibilities: Manage day-to-day office operations Develop and improve workflows and procedures Support team leads and ensure department goals are met Track performance metrics and report to leadership Assist with training, onboarding, and compliance initiatives What We Offer: ✅ Beautiful, modern office near Rosemont ✅ Stable, growing company with advancement opportunities ✅ Supportive, team-oriented culture ✅ Competitive salary + performance bonuses ✅ Medical, dental, and vision benefits after 90 days ✅ Weekly pay, Monday-Friday schedule - no weekends or nights! Requirements: ⭐ Experience in credit card processing, merchant services, or related financial industry ⭐ Strong organizational and leadership skills ⭐ Excellent communication and problem-solving abilities ⭐ Reliable, professional, and motivated to succeed
    $62k-102k yearly est. 38d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Orland Park, IL

    Orland Park, Illinois | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Orland Park, Illinois Work Location: In person
    $55k yearly 5d ago
  • Dealer District Manager

    Truenorth Convenience Stores 4.5company rating

    Senior operations manager job in Chicago, IL

    Job Title: District Manager - Dealer Operations Payroll Status: Exempt/Salaried Reports to: Whole sale operations manager-west Purpose: To develop and implement sales strategies for assigned area that produces results and grows our portfolio of fuel customers. Works to set and achieve target performance standards; provides feedback and takes appropriate action to achieve sales results. Able to generate sales and builds sales and marketing infrastructure for the organization. Develops and builds lasting relationships with customers and prospects to develop future growth. Duties and Responsibilities: Develop and maintain marketing and account penetration plans to identify and monitor opportunities. Plans include, but are not limited to, assessment of current state of account, competition within the target, key decision-makers, overall fuel budget, issues/pain points within the target and within the customer's marketplace, current solutions, technologies and products, opportunities for new product and service offerings, and action plan to optimize spend potential throughout the assigned account. Acts as primary negotiator on behalf of True North in contract negotiations, renewal negotiations, terms and execution. Ability to evaluate all aspects of a customer's business to negotiate the best deal possible. Further develop existing relationships and establish new business relationships throughout current or target markets. Monitors competition by gathering current marketplace information on pricing, products, marketing, techniques, etc. Establishes new accounts by planning and organization of daily work schedule to call on existing or potential customers/prospects. Manage assigned dealer network in all aspects of the business including credit, delivery, software, hardware, sales, promotion, maintenance, capital and insurance. Develop annual goals and initiatives and report on progress. Ensure assigned dealers maintain required image standards; ensure expectations are met by visiting each location and performing MMP and White Glove inspections. Ability to problem solve when equipment, site, software needs repair or replacement. Ability to guide dealers in direction to maintain and /or purchase new equipment. Achieve weekly, monthly, quarterly and yearly new business goals. Prepare weekly/monthly/quarterly reports as required. Other duties as assigned. Qualifications and Requirements Bachelor's Degree in Marketing or related field preferred. Previous sales experience in the oil and energy industry. Previous point of sale experience required. Must be proficient in Microsoft Office software, word and excel. Demonstrated ability to work with/through others to achieve desired results. Excellent negotiation and communication skills. Must possess and maintain a valid driver's license and eligibility for coverage under the company's motor vehicle insurance policy. Must be highly motivated, have a strong sense of urgency, initiative and able to work independently with little supervision. Must be able to lift and move objects weighing up to 75 pounds. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, stooping, climbing and reaching throughout the course of the shift. Frequent use of hands and fingers to handle or feel and reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. True North LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $80k-107k yearly est. 3d ago
  • Operations Manager

    Jameson Sotheby's International Realty 3.9company rating

    Senior operations manager job in Chicago, IL

    Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.
    $76k-124k yearly est. 1d ago
  • Operations Manager

    Accurate Personnel

    Senior operations manager job in Elgin, IL

    Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
    $90k-115k yearly 5d ago
  • Senior Pursuits Manager

    Savills North America 4.6company rating

    Senior operations manager job in Chicago, IL

    Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients. We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments. This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused. ESSENTIAL DUTIES & RESPONSIBILTIES: Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals. Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution. Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery. Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials. Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations. Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits. Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes. Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business. Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability. QUALIFICATIONS: Education: Bachelor's degree. 5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required. Extremely strong written and verbal communication skills. Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment. Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively. Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority. Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions. Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator). QUALITIES & ATTRIBUTES: Positive, proactive individual who takes initiative and follows through on projects/responsibilities. Quick learner and highly motivated self-starter who can work with limited guidance. Confident, compelling communicator with developed presentation skills. Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality. Ability to thrive in a dynamic environment. Superior organizational skills and attention to details. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
    $83k-126k yearly est. 4d ago
  • Nursing Unit Manager - Rehab

    Sinai Chicago 4.1company rating

    Senior operations manager job in Chicago, IL

    Sinai Chicago is committed to providing compassionate, respectful, and high-quality healthcare to the community. The organization focuses on patient-centered care with a strong foundation in integrity, teamwork, and safety. Come Join the Schwab team to lead a team fostering engagement and a culture where interdisciplinary team members work together to exceed patient outcomes and grow professionally. At Schwab Rehabilitation Hospital, nurses are empowered to heal, to lead, and to make a difference. We offer meaningful work, strong teamwork, growth opportunities, and the chance to change lives every single day. Job Summary: The Nursing Unit Manager is responsible for leading and managing a clinical unit with 24/7 accountability. This includes supervising staff (RNs, CNAs, etc.), ensuring quality care, maintaining regulatory compliance, and managing operations, budget, and performance. Key Responsibilities: Clinical Oversight: Ensure safe, evidence-based patient care; act as clinical resource; support care coordination across teams. Staff Management: Hire, train, mentor, and evaluate nursing staff; support performance improvement and continuing education. Operations & Compliance: Manage daily operations, budgets, staffing, and regulatory readiness; lead quality and safety initiatives. Leadership: Facilitate unit meetings, drive continuous improvement, and maintain open communication with teams and leadership. Qualifications: Education: Bachelor's degree in Nursing (required) Experience: Minimum 2 years in a nursing leadership role Licenses/Certs: Active Illinois RN license Current BLS certification Skills: Strong leadership, communication, and organizational skills Experience with EMR systems (EPIC and MEDITECH preferred) Proficiency in Microsoft Office Benefits: Medical, dental, vision, and prescription coverage Life and disability insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) Student Loan Assistance 403(b) retirement plan Employee Assistance Program (EAP) Limited benefits for per diem/registry employees
    $59k-80k yearly est. 4d ago
  • Store Manager

    Berkot's Super Foods 4.0company rating

    Senior operations manager job in Joliet, IL

    Berkot's is seeking Store Manager applicants for all 20 store locations. Job Responsibilities: Leading all department managers in a positive way to promote learning, growth and helping them achieve company financial goals for their department. Purposeful complete store walks every day to identify and solve problems. To identify opportunities that can be embraced to improve customer satisfaction, sales and overall store experience. Leading all employees in a way that promotes success and high morale in all team members. Reviewing all department schedules to ensure they are written accurately to serve our customers at a high level while maintaining company payroll goals Reviewing all department ordering to ensure all departments are ordering accurately and efficiently. To maintain inventory levels at a standard that keeps our customers satisfied and shrink under control. Hiring and implementing coaching and corrective action involving store employees Observe repairs or hazardous conditions and address them quickly by following store protocols. Reading and understanding P&L statements and utilizing the information on them to improve their store. Store managers are empowered to be creative in merchandising their store. There are company directives, but a lot of creative freedom is given to merchandise in a fun and impactful way. Store managers are expected to build a culture of customer comes first and handle customer concerns personally and, in a way that builds strong relationships with all our customers. Be community centered and approachable by everyone who enters our stores. Requirements: Ability to stand for 5 hours Ability to lift 40 lbs Highschool Diploma or GED 2-3 years of grocery experience highly preferred Job Type: Full-time Benefits: 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off Schedule: 5-9 Hour shifts per week, ranging from 8am-5pm. Working key days for major holidays. We are closed on Christmas day.
    $30k-59k yearly est. 4d ago
  • Business Process Manager

    Walgreens 4.4company rating

    Senior operations manager job in Deerfield, IL

    Responsible for providing specialized expertise through process management. Responsible for leading moderately complex project, process or program assignments. Has expertise in the field, using professional concepts in resolution of moderately complex issues. May act independently to determine methods and procedures on new or special assignments. May drive change on assigned projects or processes. Job Responsibilities: Works on moderately complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. May exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results. Acts independently to determine methods and procedures on new or special assignments. Acts as a specialist in the field, uses professional concepts in developing resolution to moderately complex issues. Provides expertise and knowledge in a moderately complex area of specialization. Identifies and researches somewhat unique customer opportunities, issues, and requests. Establishes and maintains constructive working relationships and keeps stakeholders informed of progress or status , addressing the underlying needs of the stakeholders. Provides expertise and knowledge in a moderately complex area of specialization. Outlines specific objectives and processes that are focused on generating innovative solutions to business problems. Participates in functional and cross functional teams to meet objectives, improve processes, and improve stakeholder satisfaction. Creates networks involving coordination among groups. Outlines specific objectives and processes that are focused on generating innovative solutions to moderately complex business problems. May implement innovative processes or changes that support the goals of the department. May develop and submit ideas which support the achievement of innovative goals. May exhibit leadership on projects and/or processes. st of duties. About Walgreens Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. #LI-AJ1 #LI-HYBRID Basic Qualifications Bachelor's Degree and at least 2 years of experience in a supply chain or business role OR a High School Diploma/GED and at least 4 years of experience in a supply chain or business role. Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table). Willing to travel up to 10% of the time for business purposes (within state and out of state). Preferred Qualifications APICS CSCP Certification We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $86400 - $138200 / Salaried
    $86.4k-138.2k yearly 1d ago
  • Store Manager

    Mango 3.4company rating

    Senior operations manager job in Schaumburg, IL

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $25k-40k yearly est. 5d ago
  • Cross Functional Store Manager

    Carmax 4.4company rating

    Senior operations manager job in Algonquin, IL

    Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies. Principle Duties and Responsibilities: Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed Actively monitors and adjusts staffing levels based on business needs and staffing model Opens and closes the store per schedule. Provides management coverage for the entire store Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Resolves associate issues in a timely manner and takes appropriate partners Interviews, hires, trains and promotes associates to support store operations and company growth Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk Partners with and develops associates to resolve customer issues Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed Partners with appropriate departments and regional team members as needed Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions Executes AOR responsibilities according to company guidelines and checklists Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time Performs duties and tasks while reporting to the Location General Manager § Displays financial responsibility through P&L management Uses all CarMax software and media effectively Complies with all local, state and federal regulations Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy. Work requires ability to: Partner with others when facing complex problems Prioritize competing responsibilities appropriately Multi-task, organize work and manage time well Model and encourage exceptional team behaviors Speak, listen and write effectively in dealing with associates and customers Ability to make independent judgments regarding critical business decisions Complete CarMax provided training as required Working Conditions: Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions. Requires walking or standing for an extended periods of time. Wears CarMax clothing (acquired through company) at all times working in the store. Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
    $33k-43k yearly est. 2d ago
  • Part-Time Associate Manager / Keyholder

    TUMI 4.5company rating

    Senior operations manager job in Schaumburg, IL

    About the job : Full Time Associate Manager Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit ************* Brand Detail: INTEGRITY Our standards are exceptional, and we stand by everything we do. PASSION We treat our products, people and clientele with the total dedication they deserve. INNOVATION When it comes to forward thinking, we are foremost. GLOBALISM We are all Global Citizens and look to contribute to a global community. ENTREPRENEURIAL SPIRIT Each of us is empowered to create personal and collective progress. Position Summary: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. Associate Benefits: Career pathing Work-life balance Training Paid time off Medical, dental, vision, life insurance Pet Insurance Tuition Reimbursement Tumi…. Perfecting the Journey This job description is not an exhaustive list of all functions that may be required, and this description may be subject to change. Nothing in this description restricts TUMI's right to assign or reassign duties and responsibilities to this position at any time. Employees or applicants who believe they need a reasonable or religious accommodation should request one from management or Human Resources. The Company complies with all applicable accommodation requirements.
    $29k-36k yearly est. 2d ago
  • Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central

    Rbi

    Senior operations manager job in Chicago, IL

    Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads our Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations. The ideal candidate is a proven leader in multi-unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals. Roles & Responsibilities: Business Leadership & Performance Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations. Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit-level economics. Analyze key performance metrics, identify opportunities, and provide data-driven insights to franchisees and leadership. Franchisee Support & Relationship Management Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment. Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability. Support new store openings, remodels, and market expansion efforts with existing and new franchisees. Operational & Team Leadership Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within region. Collaborate cross-functionally with marketing, supply chain, and finance teams to drive initiatives. Ensure compliance with franchise agreements, operational guidelines, and food safety standards. Skills & Qualifications: 10 years of experience; specific experience in Franchise Operations or Company Operations within QSR industry preferred Strong financial acumen with experience in P&L management and business performance analysis Proven ability to influence and collaborate with franchisees and stakeholders at all levels Experience leading teams and driving business growth in a complex, multi-unit environment Excellent communication, negotiation, and problem-solving skills Bachelor's degree in business or related field or equivalent experience in QSR This position requires frequent travel within the Central region Salary: Base salary range of $180,000 - $200,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan. Benefits: This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses. #popeyes Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
    $180k-200k yearly Auto-Apply 7d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Berwyn, IL?

The average senior operations manager in Berwyn, IL earns between $86,000 and $169,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Berwyn, IL

$120,000

What are the biggest employers of Senior Operations Managers in Berwyn, IL?

The biggest employers of Senior Operations Managers in Berwyn, IL are:
  1. Old National Bank
  2. DoorDash
  3. Deloitte
  4. Farmer's Fridge
  5. Caterpillar
  6. McDonald's
  7. United Airlines
  8. Sprout Social
  9. Braze
  10. Box
Job type you want
Full Time
Part Time
Internship
Temporary