Senior operations manager jobs in Boise, ID

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** **Role Overview** The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions. **Key Responsibilities** **Control Tower Leadership & End-to-End Visibility** + **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa. + **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions. + **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making. + **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions. + **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels. + **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders. + **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources. + **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones. + **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities. + **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons. **Digital Transformation & Technology Leadership** + Champion the adoption and integration of cutting-edge logistics technologies, including: + Real-time transport visibility platforms (e.g., FourKites, Project44, etc...) + Warehouse and transport management systems (WMS/TMS) + Robotics, IoT, and automation + Predictive analytics and AI/ML optimization engines + Cloud-based logistics platforms and digital twins + Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed. + Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation. **Operational Excellence** + Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies. + Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools. + Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions. **Change Management & Agility** + Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams. + Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs. **Collaborative Leadership & Stakeholder Engagement** + Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction. + Serve as the primary interface for logistics functions and internal stakeholders across all regions. **AI-Driven Process Optimization & Data-Driven Decision Making** + Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance. + Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards. **Team Leadership & Talent Development** + Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy. + Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization. **Compliance & Sustainability** + Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations. + Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management. **Qualifications** **Qualifications** + Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred). + 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role. + Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.). + Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations). + Strong background in exception management, predictive analytics, and performance score-carding. + Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives. + Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus. **Preferred Skills** + Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable. + Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics. + Exceptional problem-solving and decision-making under pressure. + Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates. + Process excellence orientation (Lean/Six Sigma certification a plus). + Leadership ability to mentor analysts and influence cross-functional partners. + Fluency in English; additional languages are advantageous. + Certification in Lean, Six Sigma, or supply chain analytics. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-AS1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develop strategies and initiatives to enhance and maintain client satisfaction and retention. * Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. * Facilitate continuous learning opportunities to expand the knowledge base of your staff. * Offer proactive development opportunities aligned with corporate goals and values. * Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. * Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. * Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. * Generate creative solutions and innovative ideas to increase employee engagement and retention. * Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. * Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. * This job requires up to 25% travel for internal and/or client-facing meetings * This role is an onsite position Education and Experience * High School Diploma or equivalent required; Bachelor's degree preferred * 2+ years of previous leadership experience in a customer service/customer relationship role * Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) * Experience with leading other leaders preferred * Previous experience in HCM/Direct Payroll Industry * Experience working with payroll, HCM, or HRIS software * Excellent knowledge of MS Office, including MS Excel * Strong interpersonal skills Physical Responsibilities: * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Job Description Director of Operations Boise, ID Base $130,000=160,000 Annual Salary DOE + Bonus + Profit Share A world-leading manufacturer of robotic machinery and automation solutions for the semi-conductor industry is hiring for a Director of Operations who has proven to excel in implementing automated machinery layouts and systems throughout customer sites in North America within a semi-conductor environment. The Director of Operations is over Special Projects will lead the installation and startup of multiple cleanroom installation projects, from concept through commissioning. The Director of Operations will be the leader of the facility and will set the precedence for optimal performance and customer experience. This is the highest role on site and key position as main POC for high-profile clientele. The Director of Operations be responsible for: Align with installation leadership to develop resource plan for technical resources Planning and executing strategy to optimize company performance and customer satisfaction of machinery Working closely with GM and department managers to define goals and KPI expectations and lead departments to meet set target objectives Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Support the safety program and implement Site Safety Plans in cooperation with Safety Team Demonstrating strong understanding of design and assembly operations requirements for fabrication machinery industry Working closely with sales management and engineering teams to meet company and customer objectives Managing P&L Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Create hiring, training, and other required human resource plans to support projects The Director of Operations will excel with: 7+ years of proven success in Operations Leadership Level Role (experience with Clean Rooms, Robotics, Automated Machinery highly preferred) Bachelors Degree in Business, Sales, Engineering, Industrial Technologies or related Required History of working closely with customers in the semiconductor industry P&L Experience Managing department managers in order to achieve company and customer targets Catering to high profile clients with a sense of urgency and quality control Experience implementing custom-engineered machinery or industrial construction projects throughout industrial facilities Proven history of successful team mentoring and management, optimizing business culture both locally and internationally Ability to travel as needed The Director of Operations will be rewarded with: Base $130,000-160,000 Annual Salary Performance bonuses Profit share Exceptional benefits package Comprehensive health insurance starting at $40/per pay period 401k Paid vacation & holidays Company credit card Opportunity to make a major impact, you will be recognized for your success! Paths for advancement potential to the executive team Must be authorized to work in the United States without sponsorship This Company uses E-Verify to confirm identity and employment eligibility

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Shift: Monday - Friday 8:00am - 5:00pm Company Job Description/Day to Day Duties: You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company. Essential Duties: • Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service. • Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations. • Ensure BCI maintains current and accurate Provider File information. • Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner. • Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations. • Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices. • Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals. • Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations. • Provide support for effective corporate-wide operations by participating as a member of the Executive Staff. • Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company. • Perform other duties as requested by the Executive Vice President Healthcare Operations & IT. Management Accountabilities: • Establish division objectives that support corporate goals and produce regular status reports. • Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget • Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate. • Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations. • Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals. • Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members. • Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace. • Develop and maintain departmental policies and procedures. Qualifications Minimum Education/Licensures/Qualifications: • 10+ years in health insurance industry • 5+ years management experience • Bachelor's Degree in Business or Health Insurance Related Field Preferred Qualifications: • Master's in Business Administration or Health Insurance related field VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group Additional Information Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States **Meet the Team** We are seeking an experienced and innovative Senior Manager, Digital Strategy, to join us and lead a digital marketing team that drives results for key products in the Cisco Security portfolio, like XDR and Secure Access. **Your Impact** The Senior Manager, Digital Strategy, will play a critical role in scaling our end-to-end digital ABM program and shaping the direction of our digital demand generation strategies across channels. The ideal candidate should have a solid background in marketing, management, have exceptional communication skills, and a strong understanding of digital demand generation and brand building. This role will work closely with demand and regional leaders within marketing and the sales teams. Responsibilities: Lead cross-functional teams to develop comprehensive demand strategies and digital account-based marketing activations aligned with organizational goals. Manage and scale digital webinars program across the security portfolio. Implement process improvements to assist other departments for visibility. Negotiate contracts and manage relationships with external vendors and partners. Manage and balance budget submissions. Analyze performance of each channel to optimize and rebalance investments across channels. Understand and analyze pipeline metrics to determine effectiveness. **Minimum Qualifications** Bachelor's degree in marketing, Business, or a related field. Master's degree preferred. 10 + years of proven experience in demand generation. digital marketing, or related roles. Experience managing a team of direct reports. Tech industry experience required for consideration. Experience managing multi-million-dollar marketing budgets. Strong knowledge of digital platforms and proficiency in digital tactics, including account-based marketing tools, paid media, and email marketing. Excellent written and verbal communication skills, with the ability to present for executive audiences. Demonstrated ability to manage multiple projects simultaneously and meet deadlines. Analytical mindset with experience in data-driven decision-making and proficiency in marketing analytics tools. Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams. Experience leading social teams, building demand strategies, and executing on campaign strategies. Experience in B2B marketing or in the technology/software industry is required. **Preferred** Experience working within the security and/or cybersecurity industry. Experience running ABM programs and working with tools such as 6sense. Familiarity with CRM and marketing automation platforms (e.g., Eloqua, Tableau, and Salesforce). **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $174,000.00 to $219,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Job Description We are currently seeking an Operations Manager to become an integral part of our team! You will perform a variety of tasks including managing labor, daily productivity goals, quality control, and daily/weekly reports. You will also identify and document vehicle conditions while promoting a safe and efficient working environment. Essential duties and responsibilities will vary. Your success and opportunities will be endless with us as we continue to grow and look for dedicated long term operators! Responsibilities: Clean interior and exterior of automotive vehicles Operate various equipment to clean interior of vehicle to assigned standards Keep accurate record keeping off all work performed Work independently and within a team environment Develop processes and standards to maximize productivity and safety Continuously meet processing and standardization minimums Maintain high level relationship with clients Monitor P&L, labor costs, and overall efficiency Drive team member engagement, high level of productivity, and accountability for team Create and execute procedures to maintain stability and maximum output of productivity Build strong client relationships to create trust, dependability, and accountability Requirements Qualifications: Previous experience as an automotive technician, detailer, or other related fields preferred Microsoft office or similar experience required Manager Experience REQUIRED Knowledge of various cleaning equipment Flexibility to handle multiple tasks in an organized manner Deadline and detail-oriented Ability to stand, walk, and bend while working outdoors in all types of weather conditions Professionalism, Accountability, and Ownership Must be able to pass following insurance requirements: Must be at least 18 years old • Must have 1 (one) year of experience handling similar job responsibilities • Must have prior driving experience in various vehicles (trucks, vans, cars) • Must have a current and valid driver's license with no moving violations and/or at-fault accidents on driving record in the past 3 years • Must be authorized to work in the United States. • Must have reliable means of transportation odorzX is a rapidly growing company with unlimited growth opportunities. Possible opportunities include full-time (F/T) Vehicle Service Technicians, Vehicle Service Supervisors, and Operations Managers. Benefits Full Time Benefits Include: Vacation Time 401k With Match Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days Company Paid Holidays Company Paid Car, Gas, Insurance Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities

Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for St. Luke's Hospital located in Nampa, ID Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience. What You'll Dodrive client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading and managing a team;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;experience analyzing data, presenting and effectively communicating to all levels within the organization related to training, leading hospital committees and change management;in-depth knowledge of housekeeping systems and procedures;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;scheduling flexibility to work an afternoon shift Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** + Advance adoption of Amex debit capabilities + Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit + Develop thorough documentation and operationally sustainable processes to ensure consistent results + Negotiate complex contracts with partners and customers + Create and expand relationships with key external debit partners + Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes + Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms + Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams + Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services **Minimum Qualifications:** + Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer + Sound technical aptitude, analytical, and problem-solving skills + Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations + Experience negotiating complex contracts with partners and/or customers + Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners + Track record of leading through change, challenging the status quo, and leading and producing results with or without authority + Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner + Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail + Potential travel required within U.S. (~10%) + Bachelor's degree or equivalent industry experience required. **Preferred Qualifications:** + Expansive and active network across payments industry. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Network **Primary Location:** United States **Other Locations:** US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25021234

Proesis Biologics is a contemporary and forward-thinking human source plasma collection platform dedicated to improving the plasma donation journey for all stakeholders. We partner with communities and donors to supply the industry with the high-quality plasma necessary for treating people with rare and chronic conditions worldwide. We strive to create a collaborative and engaging culture focused on bold authenticity, intense curiosity and innovation, fierce donor advocacy, and growth. The Proesis Bio Meridian team is seeking an organized and patient leader to join their team as the Operations Manager. This position will report directly to Center Director and will work closely with the Employee Experience Manager and all floor staff to ensure production is running efficiently and properly. The Operations Manager will directly supervise donor center employees. Within this role, this team member will need to understand and carry out compliance regarding the center's Standard Operating Procedures, assist the management team with educating donors on the donation process, and work closely with Proesis employees to train on daily center operations. Enough with the formalities. Are you ready to work for an organization that truly values you as a person, not just a worker? We don't simply say our employees are our most valuable resource, we live it with emphasis on providing outstanding benefits related to your time (our PTO and paid Holidays are legit!); health and dental insurance; wages (some sources show we pay in the top 10-15% of the market); and much, much more. By joining our team at Proesis Bio Meridian, you will not only be embarking on an exciting professional journey, but you'll also have the chance to make a real, tangible difference in the lives of people across our global communities, each and every day. If we have your attention, please continue reading to learn more about the role. Requirements Role and Requirements: Ensures the compliance of all Center activities with SOP's (Standard Operating Procedures) and other Company standards and protocols to meet the regulatory requirements of the FDA, EMEA, Customer Specifications and other regulatory bodies as required. Directs and supervises donor center employees to maintain quality assurance procedures. Trains employees to maintain daily center operations. Ensures that professional customer service skills, courtesy and respect are utilized by center staff to maximize donor retention. Identifies all potential, serious or chronic problems affecting quality of compliance. Performs opening and closing duties in absence of Center Manager or Employee Experience Manager. Is certified in Screening, Donor Floor, Processing, Shipping and Receiving. Ensures timely response to alarms and assists in maintaining alarm system. Assists management team in educating new donors on different Specialty Programs. Assists in maintaining inventory levels of soft goods and supplies, stocking supplies, and opening and closing lots for usage. Communicates with management regarding pertinent information regarding work areas. Assists management team by preparing weekly staffing schedules to accommodate breaks, vacation, and unplanned absences to determine optimal allocation of staff. Identifies areas of continuous improvement for operational areas. Maintains cleanliness of work areas to ensure a clean and professional environment. Qualifications and Education: High school diploma or equivalent. Leadership experience preferred. Excellent customer service skills Available to work flexible and/or extended shifts. Possesses excellent work ethic, communication, and organizational skills. Occupational exposure to blood-borne pathogens. Demonstrated basic knowledge of computer equipment, and software. Demonstrated accuracy in completing documentation. Physical Demands: Ability to sit or stand for extended periods of time. Ability to tug, lift, and pull up to fifty (50) pounds. Be able to bend, stoop or kneel. Occupational exposure to blood-borne pathogens. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel objects, tools or controls. Specific vision and hearing abilities are required to be successful within the role At Proesis, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.

Job Description ABOUT THE ROLE Manage and grow assigned territory by directing their team to maximize client's sales goals, maintaining a positive business relationship with distributors and customers, and striving for additional product introductions. Act as a liaison between client's strategic goals and the distributor's needs. Manage a territory with volume size of over $500k annually. Achieve assigned KPIs, manage, oversee, and coach daily activity of sales team to ensure they achieve theirs. RESPONSIBILITIES Sales Focus: 1. Achieve specific KPIs assigned using CRM to plan and properly report daily sales call activities. 2. Drive company sales by aggressively marketing and presenting client's product to customers, while focusing on maximizing commission opportunities. 3. Call-on assigned list of Large Leverage Operators (LLO's) setting up sales presentations, building relationships and providing solutions to increase our business with each customer. 4. Follow ride-with guidelines, plan and perform sales calls adhering to company standards with our clients, distributor sales reps, or independently with customers in the field showing product. 5. Manage client marketing plans with distributor to maximize sales potential making sure manufacturer receives appropriate amount of marketing activities. 6. Prepare reports for senior management and clients to provide information regarding sales, business activity and market trends. 7. Coordinate and work directly with Regional Sales Assistants, (RSAs) to prepare for food shows, marketing contracts, program renewals, sales meetings, and customer events to ensure product and staff are at events. 8. Focus on competitive situations understanding the entire competitive landscape, communicate information to clients and maintain awareness at the distributor and customer levels. RESPONSIBILITIES Team Management Function: 9. Manage day-to-day activities of sales team communicating goals and objectives and address any performance issues with needed coaching to ensure individual team members achieve assigned KPIs. 10. Conduct formal yearly performance reviews with team members to ensure company goals and objectives and specific assigned KPIs are met and achieved. 11. Ensure Operator Specialist are reporting consistently in CRM. 12. Ensure Operator Specialists are current with all KeyImpact provided training and company policies. Distributor Focus: 13. Manage annual, bi-annual, quarterly sales numbers and objectives to ensure distributor and company goals are being met. 14. Manage daily distributor functions such as answering customer phone calls, reviewing respective buyers, verifying daily activities of team, scheduling, and preparing for meetings to help meet company objectives. 15. Build and maintain distributor relationships by analyzing and reacting to distributor needs, introducing new products, and taking a proactive response to customers concerns and needs. 16. Prepare and present at sales meetings and training to introduce products, allow distributor sales representatives to taste and see product, and educate distributor sales teams on features and benefits. 17. Conduct sales blitzes and competitive conversions as needed to increase sales by acquiring leads and visiting prospective customers to convert their business gaining sales/commissions for our company. 18. Conduct marketing reviews with distributors and clients to discuss business activity, new opportunities and address any competition issues to gain an understanding of our overall business with client. SKILLS/QUALIFICATIONS • Must maintain a current and valid driver's license and adhere to all Motus requirements. • Abilities: Excellent communication skills, both verbal and written. • Ability to work independently to prioritize/plan your schedule considering achievement of assigned KPIs. • Able to provide superior customer service. • Good decision and negotiating skills. • Effective time-management skills. • Maintain a high level of professionalism. • Must be able to lift 30 lbs. • Able to drive vehicle for long periods of time to and from accounts. • Prefer college degree in business or related field or equivalent experience. • Culinary and/or operations experience preferred. • Must have 2-5 years of previous sales experience. • Knowledge of brokerage business in relationship to Clients, Distributors and Customers. • Experience with Microsoft Office including Word, Excel, & Outlook. • Product and Sales Training, CRM software training • Frequent on the road driving. • Highly concentrated mental and visual alertness. • A major portion of the day is spent talking either in-person or by telephone dealing with clients, distributors, and customers. • Frequent up/down motion to perform duties. • Moderate typing, calculating or otherwise working with fingers. • Visual acuity. • Ability to hear and receive detailed information. • Calculator, iPad, computer, telephone. • Must have reliable transportation to get to and from accounts. PLEASE NOTE: Acxion Foodservice, Inc. reserves the right to change, modify or add to the duties and essential functions at any time.

The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is 75,000 to $95,000 and Washington is $77,968.80 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description * Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. * Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. * Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. * Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. * Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. * Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. * Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. * Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience * Bachelor's degree or equivalent experience, preferred. * 1+ years logistics industry experience, required. * 2+ years of experience in a supervisory or management role, required. * Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer.# ","title

The Deposit Operations Manager guides all deposit operations teams for the Bank (i.e., wires, check processing, deposit services, lockbox, automated clearing house, online banking and treasury services, government reporting, deposit fraud loss mitigation, legal processing and research, policy and procedure maintenance and publications, etc.). Builds a team of leaders and subject matter experts in each operational discipline capable of assuming increased responsibilities to support succession planning. May lead the development and enhancement of systems through technology and automation, equipment, or training procedures or programs which will support products and/or services; may participate in various bank committees or bank wide user groups to represent operations department on training or system needs. Proactively participates in Bank efficiency and automation initiatives and provide operations information and expertise with a sense of urgency in support of deployment and improvement of process and/or products. ESSENTIAL DUTIES AND RESPONSIBILITIES Leads, mentors, and develops effective teams through communication and performance management. Monitors work queues and prioritizes work to ensure tasks are completed timely and accurately within the defined Service Level Agreement (SLA). Develops and implements best practices in the areas of payment systems processing, payment related fraud, and operational policies/procedures. Advocates for change and innovation across the enterprise and identifies and leads the implementation of enhanced products/services/solutions as well as processes to improve quality and efficiency without compromising service levels. Assists senior management with developing effective systems to ensure risks are identified, measured, monitored, and controlled and compliance requirements are adhered to and followed. Provides technical and professional assistance, support and troubleshooting for issues related to core and online banking solutions (including those related to treasury services), lockbox services, payment processing, item processing, exception processing, and reconciliation and settlement activities. Demonstrates experience and knowledge supporting, designing, and implementing deposit, payment systems, online banking/treasury, and branch operations solutions; including, maintaining a thorough understanding of the technical aspects of software applications utilized, transaction flow and payment processing, emerging products and solutions. Ensures compliance with FDICIA, audit, and payment network requirements (SWIFT, Visa, Mastercard, Nacha, etc.) Partners with Marketing to evaluate product performance and recommend changes to products or marketing strategy to optimize program performance and ensures changes are communicated to clients. Ensures all deposit, payment-related, online banking and treasury agreements, fee schedules, disclosures, and other client-facing forms are current and compliant with the appropriate regulations and rules. Develops and maintains department procedures and resources to ensure efficient processes, exemplary service, and business continuity. Ensures all annual client audits and corporate communications are performed and documented. Assists in the annual evaluation of deposit product and services pricing, updating as needed to remain competitive and profitable. Prepares and presents information for management and board reporting, audits and examinations, risk assessments, and other initiatives. Coordinates with Bank vendors when needed to resolve issues and assists with third party vendor management responsibilities. Coordinates with the Operations Team, Information Technology Team and Information Security Officer to escalate security issues to stop fraud activity; communicates and recommends fraud solutions to clients and for the bank. Understands and complies with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious client and/or account activity. ADDITIONAL RESPONSIBILITIES Demonstrates high degree of professionalism in communication, attitude and teamwork with internal and external clients. Demonstrates high degree of quality work, attendance and appearance Additional duties as assigned as it relates to the position SUPERVISORY RESPONSIBILITIES This position is responsible for supporting the oversight of critical deposit operations back office processing; leading a tenured team of 4-5 managers and 15-20 support specialists. MINIMUM QUALIFICATIONS 10 years banking deposit operations experience required with strong knowledge of digital and online banking products, payment systems (ACH, card, check, wire), lockbox services, operations risk management and regulatory requirements. Technologically inclined with extensive experience with Microsoft Office (Excel, PowerPoint, and Word), core banking systems and related products, awareness of digital trends, and bank industry technology. 7 years progressive leadership experience required. AAP certification preferred, but not required. Advanced to expert systems and application knowledge specific to financial services -- preferably the Fiserv suite of core operating systems and applications Advanced to expert knowledge of applicable financial services regulatory and compliance obligations, rules and regulations, industry standards and practices Advanced to expert project management and organizational skills; ability to create momentum, foster organizational change, and work with members of senior management Advanced communication, presentation and writing skills for internal and external audiences Possess an entrepreneurial business spirit, proactively takes initiative to identify solutions, and executes with a sense of urgency Ability to lead a team, generate enthusiasm for the bank and to create an environment in which employees are focused on high-quality client service Occasional travel required COMPETENCIES: Adaptability Communication Decision Making Initiative Innovation Organization Professionalism Results Orientated

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Shift: Monday - Friday 8:00am - 5:00pm Company Job Description/Day to Day Duties: You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company. Essential Duties: • Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service. • Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations. • Ensure BCI maintains current and accurate Provider File information. • Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner. • Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations. • Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices. • Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals. • Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations. • Provide support for effective corporate-wide operations by participating as a member of the Executive Staff. • Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company. • Perform other duties as requested by the Executive Vice President Healthcare Operations & IT. Management Accountabilities: • Establish division objectives that support corporate goals and produce regular status reports. • Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget • Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate. • Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations. • Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals. • Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members. • Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace. • Develop and maintain departmental policies and procedures. Qualifications Minimum Education/Licensures/Qualifications: • 10+ years in health insurance industry • 5+ years management experience • Bachelor's Degree in Business or Health Insurance Related Field Preferred Qualifications: • Master's in Business Administration or Health Insurance related field VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group Additional Information Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153

The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Meet the Team We are seeking an experienced and innovative Senior Manager, Digital Strategy, to join us and lead a digital marketing team that drives results for key products in the Cisco Security portfolio, like XDR and Secure Access. Your Impact The Senior Manager, Digital Strategy, will play a critical role in scaling our end-to-end digital ABM program and shaping the direction of our digital demand generation strategies across channels. The ideal candidate should have a solid background in marketing, management, have exceptional communication skills, and a strong understanding of digital demand generation and brand building. This role will work closely with demand and regional leaders within marketing and the sales teams. Responsibilities: Lead cross-functional teams to develop comprehensive demand strategies and digital account-based marketing activations aligned with organizational goals. Manage and scale digital webinars program across the security portfolio. Implement process improvements to assist other departments for visibility. Negotiate contracts and manage relationships with external vendors and partners. Manage and balance budget submissions. Analyze performance of each channel to optimize and rebalance investments across channels. Understand and analyze pipeline metrics to determine effectiveness. Minimum Qualifications Bachelor's degree in marketing, Business, or a related field. Master's degree preferred. 10 + years of proven experience in demand generation. digital marketing, or related roles. Experience managing a team of direct reports. Tech industry experience required for consideration. Experience managing multi-million-dollar marketing budgets. Strong knowledge of digital platforms and proficiency in digital tactics, including account-based marketing tools, paid media, and email marketing. Excellent written and verbal communication skills, with the ability to present for executive audiences. Demonstrated ability to manage multiple projects simultaneously and meet deadlines. Analytical mindset with experience in data-driven decision-making and proficiency in marketing analytics tools. Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams. Experience leading social teams, building demand strategies, and executing on campaign strategies. Experience in B2B marketing or in the technology/software industry is required. Preferred Experience working within the security and/or cybersecurity industry. Experience running ABM programs and working with tools such as 6sense. Familiarity with CRM and marketing automation platforms (e.g., Eloqua, Tableau, and Salesforce). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $174,000.00 to $219,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. **J** **ob Responsibilities** - Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL). - Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products. - Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. - Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. - Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines. - Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines. - Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities. - Serves as the sponsor point of contact to the health authority. - Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues. - Effectively manages and directs internal support staff and external consultants for assigned projects. - Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions. - Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output. - Assess and develop innovative ideas to move GRA department to address current and future challenges. **K** **nowledge, Skills, and Competencies** **K** **nowledge** - Experience working in the pharmaceutical and/or healthcare industry. - Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA). - RAC certification a plus. **Skills** - Strong oral and written communication skills. - Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc. - Able to successfully interpret and apply regulatory intelligence to work output. - Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed. - Able to establish close communications and working relationship with cross functional teams to meet business objectives. Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow. - Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS). **Competencies** See OPDC Competencies Chart (Level X) **P** **hysical Demands and Work Environment** Travel (approximately 20%) See document Physical Demands and Work environment for further requirements. **Education and Related Experience** Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.