Pharmacy Operations Manager
Senior operations manager job in Boise, ID
Lead with Purpose. Grow with Us.
Join Saint Alphonsus Health System as our Pharmacy Operations Manager at the Saint Alphonsus Regional Medical Center, a Level 2 trauma center, where innovation meets compassionate care. This is your opportunity to lead a high-performing team.
Why Boise?
Nestled in the Treasure Valley, Boise is an attractive place to live with its high quality of life, with a strong blend of outdoor recreation with the Boise River flowing through and the foothills as a backdrop providing recreation for biking, boating, hiking, fishing and more. Boise boasts a vibrant cultural scene that includes performing arts, excellent culinary adventures, and a relatively affordable cost of living compared to other major cities.
About Saint Alphonsus
Saint Alphonsus Health System is a four-hospital, 714-bed, 100-clinic integrated network serving Idaho, eastern Oregon, and northern Nevada. As part of Trinity Health, one of the nation's largest Catholic not-for-profit health systems, we're committed to delivering exceptional care with a human touch.
What You'll Do
As the Pharmacy Manager, you'll oversee all aspects of inpatient pharmacy operations, ensuring safe, effective, and patient-centered medication management. You'll lead a talented team, support clinical excellence, and drive strategic growth-including the development of our new pharmacy space.
Key Responsibilities:
Lead daily operations of the inpatient pharmacy department
Supervise and mentor pharmacists, technicians, and interns
Ensure compliance with regulatory and accreditation standards (JCAHO, ASHP, 340B, etc.)
Oversee formulary management and controlled substance reporting
Collaborate on performance improvement and risk management initiatives
Support onboarding, training, and professional development
Step in to cover core pharmacist shifts as needed
Requirements:
Pharmacy Degree (BS or PharmD) and Idaho Pharmacist License required.
3+ years of hospital pharmacy experience (required). Inpatient leadership preferred.
Strong interpersonal, organizational, and communication skills.
A collaborative mindset and a passion for excellence in patient care.
Why You'll Love Working Here
Competitive compensation and full benefits package
Opportunities for advancement within Saint Alphonsus and Trinity Health
A mission-driven culture that values integrity, teamwork, and innovation
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Independent Operator - Store Manager
Senior operations manager job in Mountain Home, ID
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Manager Client Services Ops - Majors
Senior operations manager job in Meridian, ID
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at our Meridian, ID OR Schaumburg, IL OR Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers.
Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective.
Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment.
Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Develop strategies and initiatives to enhance and maintain client satisfaction and retention.
* Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk.
* Facilitate continuous learning opportunities to expand the knowledge base of your staff.
* Offer proactive development opportunities aligned with corporate goals and values.
* Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values.
* Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment.
* Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one.
* Generate creative solutions and innovative ideas to increase employee engagement and retention.
* Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation.
* Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances.
* This job requires up to 25% travel for internal and/or client-facing meetings
* This role is an onsite position
Education and Experience
* High School Diploma or equivalent required; Bachelor's degree preferred
* 2+ years of previous leadership experience in a customer service/customer relationship role
* Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs)
* Experience with leading other leaders preferred
* Previous experience in HCM/Direct Payroll Industry
* Experience working with payroll, HCM, or HRIS software
* Excellent knowledge of MS Office, including MS Excel
* Strong interpersonal skills
Physical Responsibilities:
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Director of Stadium Operations
Senior operations manager job in Boise, ID
Athletic Club Boise will join USL League One for the 2026 season. With more than 7,000 season ticket deposits, the Club has set the all-time record for all USL clubs in all leagues. The Club's ownership group includes 4-time United States Men's National Team keeper Kasey Keller, US Women's National Team star Sofia Huerta and is anchored by CEO and co-founder Brad Stith, alongside longtime sports executive Steve Patterson, local developer David Wali, and former Vice Chair of U.S. Soccer Dr. Bill Taylor, in addition to a well-known, committed group of local business and community leaders. The club's mantra - Built By Boise, For Boise - has already galvanized regional support, breaking the aforementioned USL season ticket deposit records and drawing thousands to community events.
Athletic Club Boise's Pillars:
Embrace: Reflect the growing diversity of Idaho in our team and fan base.
Unite: Bring our community together, inside and out of the stadium, fostering a sense of pride and belonging to Idaho and the City of Trees.
Elevate: Be a positive force for growth and opportunity with Idaho's youth and provide a pathway to the highest levels of sport.
Champion:
Esto Perpetua
- Idaho is industrious, rugged, and eternal. This team will exemplify those ethics on the pitch and showcase them nationally and internationally.
Through relentless pursuit of championships, community engagement and dedication to youth development, Athletic Club Boise strives to be a beacon of pride for the Gem State.
The Role:
In this role you will oversee many of the aspects of event management including but not limited to Guest Services, Conversion, Housekeeping, Parking/Transportation/Mobility, and general logistics. You will be the primary day-to-day point of contact for all things event-related within the Athletic Club Boise owned and operated properties and extending beyond Athletic Club Boise matches.
Examples of work performed:
Create a hiring/onboarding plan process for Stadium Operations staff including: interviewing, hiring, and training of the Operations team including full time positions of Director of Guest Services, Manager of Event Services, and other stadium operation positions; and
Participate in the development and administration of the Stadium at Expo Idaho operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary;
Create, manage, and adhere to an annual operating budget;
Develop and update policies/procedures, A-Z Guides, and FAQs for all venues under control; and
Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, staffing levels, and procedures as needed; and
Alongside the Operations staff, work on Opening Plans for the Stadium at Expo Idaho including but not limited to FFE procurement/assignment, staffing assignments, trainings, vendor selection/onboarding, etc.; and
Work with CEO to review plans, procurement, VE studies, and exposures as it relates to the opening and operations of the Stadium; and
Work with the Director of Facilities to maintain an up-to-date facility register along with creation of an Annual Preventative Maintenance Plan and assist with Sustainability Planning; and
Develop policy and procedures for event days and non-event days; and
Oversee event day operations including but not limited to Guest Services, Housekeeping, Parking/Transportation, Conversion; and
As a part of parking/transportation/mobility management for all stadium events, this will include the management of strategic offsite parking alliances. Work closely with and developing partnerships with local area businesses, RTD, micro/active mobility solutions, and TNC's; and
Facilitate a cadence of weekly meetings for Match Day and other event preparation involving large stakeholder group from all Athletic Club Boise departments; and
Ensure adherence to USL rules and regulations as it pertains to event operations, match day experience, safety and security, and all other requests from the League; and
Work with entire Stadium Operations team to track and maintain records of each event and project through the year to compile into a detailed Annual Summary of achievements (shortcomings) to generate Strategic Plan for following year and work off previous benchmarks.
This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
Typical Office Conditions
Primary location to be at Stadium at Expo Idaho once completed
Would require workspace hoteling at certain facilities
Lift 50 lbs. daily
Work in extreme weather conditions
Qualifications:
Minimum
BS/BA degree in Sport Management or related field
8+ years' experience in the field of Professional Sports and Live Entertainment
Experience with recruiting, hiring, training, managing, motivating a team
Applicants must meet minimum qualifications at the time of hire.
Preferred
Experience within Professional Soccer (MLS, NWSL, or USL)
Experience with TV and radio broadcast a plus
Ability to acquire or produce and maintain a valid driver's license and meet company vehicle driving standards.
Competencies/Knowledge, Skills & Abilities:
Ability to maintain positive attitude and demonstrate professionalism
Ability to maintain a high level of confidentiality
Ability to complete work accurately and in a timely manner
Ability to work independently & in a group setting and demonstrate good judgment skills
Ability to communicate effectively orally and in writing
Creative problem solver
Possesses excellent interpersonal skills
Ability to multi-task, prioritize and adapt to changing environments
Working knowledge of Fire, Life Safety, EEOC, FLSA, OSHA, and ADA rules and regulations
Experience in developing and managing budgets, and analyzing costs
Benefits Include:
15 Paid Company Holidays
Health Insurance (Medical, Dental, Vision)
Paid Time Off (PTO)
And more!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Director of Operations
Senior operations manager job in Boise, ID
Job Description
Director of Operations
Boise, ID
Base $130,000=160,000 Annual Salary DOE + Bonus + Profit Share
A world-leading manufacturer of robotic machinery and automation solutions for the semi-conductor industry is hiring for a Director of Operations who has proven to excel in implementing automated machinery layouts and systems throughout customer sites in North America within a semi-conductor environment. The Director of Operations is over Special Projects will lead the installation and startup of multiple cleanroom installation projects, from concept through commissioning. The Director of Operations will be the leader of the facility and will set the precedence for optimal performance and customer experience. This is the highest role on site and key position as main POC for high-profile clientele.
The Director of Operations be responsible for:
Align with installation leadership to develop resource plan for technical resources
Planning and executing strategy to optimize company performance and customer satisfaction of machinery
Planning and executing strategy to optimize company performance and customer satisfaction
Working closely with GM and department managers to define goals and KPI expectations and lead departments to meet set target objectives
Communicating clearly, effectively, and efficiently at all levels inside and outside the organization
Support the safety program and implement Site Safety Plans in cooperation with Safety Team
Demonstrating strong understanding of design and assembly operations requirements for fabrication machinery industry
Working closely with sales management and engineering teams to meet company and customer objectives
Managing P&L
Communicating clearly, effectively, and efficiently at all levels inside and outside the organization
Create hiring, training, and other required human resource plans to support projects
The Director of Operations will excel with:
7+ years of proven success in Operations Leadership Level Role (experience with Clean Rooms, Robotics, Automated Machinery highly preferred)
Bachelors Degree in Business, Sales, Engineering, Industrial Technologies or related Required
History of working closely with customers in the semiconductor industry
P&L Experience
Managing department managers in order to achieve company and customer targets
Catering to high profile clients with a sense of urgency and quality control
Experience implementing custom-engineered machinery or industrial construction projects throughout industrial facilities
Proven history of successful team mentoring and management, optimizing business culture both locally and internationally
Ability to travel up to 25% annually; 50% in the first year to build rapport with colleagues
The Director of Operations will be rewarded with:
Base $140,000-160,000 Annual Salary
Performance bonuses
Profit share
Exceptional benefits package
Comprehensive health insurance starting at $40/per pay period
401k
Paid vacation & holidays
Company credit card
Opportunity to make a major impact, you will be recognized for your success!
Paths for advancement potential to the executive team
Must be authorized to work in the United States without sponsorship
This Company uses E-Verify to confirm identity and employment eligibility
Vice President of Service Operations
Senior operations manager job in Meridian, ID
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Shift: Monday - Friday 8:00am - 5:00pm
Company Job Description/Day to Day Duties:
You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company.
Essential Duties:
• Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service.
• Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations.
• Ensure BCI maintains current and accurate Provider File information.
• Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner.
• Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations.
• Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices.
• Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals.
• Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations.
• Provide support for effective corporate-wide operations by participating as a member of the Executive Staff.
• Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company.
• Perform other duties as requested by the Executive Vice President Healthcare Operations & IT.
Management Accountabilities:
• Establish division objectives that support corporate goals and produce regular status reports.
• Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget
• Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate.
• Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations.
• Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals.
• Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members.
• Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace.
• Develop and maintain departmental policies and procedures.
Qualifications
Minimum Education/Licensures/Qualifications:
• 10+ years in health insurance industry
• 5+ years management experience
• Bachelor's Degree in Business or Health Insurance Related Field
Preferred Qualifications:
• Master's in Business Administration or Health Insurance related field
VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group
Additional Information
Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153
Market Operations Manager - ABA Services
Senior operations manager job in Boise, ID
Market Operations Manager
Schedule: Full-Time, Exempt
Compensation & Perks
Competitive annual salary, commensurate with experience
Comprehensive benefits package including medical, dental, and vision coverage for employees averaging 30+ hours per week
401(k) with 4% company match (fully vested after one year)
Paid Time Off and Paid Holidays
Monthly performance bonuses
Opportunities for rapid career growth within a growing organization
Frequent social events and team lunches
Bonusly - get recognized and give recognition in our feel-good reward platform
About the Role
At Accel Therapies, we specialize in Applied Behavior Analysis (ABA) and other therapies that help children with autism and developmental needs thrive. We take pride in providing exceptional, evidence-based care within a positive, family-centered environment.
As a Market Operations Manager, you'll serve as the operational leader for your entire market-overseeing the day-to-day operations across our center-based, school-based, and in-home therapy programs. You'll ensure smooth execution of administrative and clinical operations, foster an engaging and supportive team culture, and help deliver outstanding experiences for clients and families.
You'll work closely with the Regional Operations Manager and Center Directors to align strategy, drive quality and efficiency, and support continued growth in your market. As your market grows, you will also oversee an Associate Operations Manager (AOM) who will help you manage scheduling, culture building, staff support, and environmental excellence across the region.
What You'll Do
Administrative & Market Operations
Oversee daily operations across center, school, and home service lines to ensure seamless execution and exceptional client and teammate experiences.
Manage market schedules, budgets, and resources efficiently.
Support marketing and outreach efforts through community events and partnerships.
Lead client pipeline process, supporting families from FBA scheduling through start date.
Ensure centers are consistently set-up to uphold safety, quality, and brand standards.
Staff Leadership & Culture
Lead, coach, and develop staff to drive engagement, accountability, and culture.
Support BT training + onboarding to provide a great experience and ensure operational excellence.
Celebrate team wins and build a positive, inclusive market culture by hosting teambuilding events, coordinating team meals, and being a hype leader!
Provide ongoing coaching and performance feedback to develop your team.
Supervise the Associate Operations Manager as the market matures, delegating scheduling and culture initiatives.
Support critical conversations, deliver difficult feedback, and help the team by adhering to performance management expectations and processes.
Compliance & Quality Assurance
Ensure full compliance with all licensing, safety, and regulatory requirements.
Conduct periodic audits and implement improvements to maintain operational excellence.
Promote adherence to company policies and client safety protocols.
Partner with clinical leadership to maintain the highest standards of care.
Conduct caregiver attendance conversations to improve client utilization and support the overall growth and performance of the center.
Communication & Collaboration
Serve as the market liaison among center staff, families, and leadership.
Co-lead staff meetings, team huddles and share key updates.
Act as the primary operational contact for school-based partners and local stakeholders.
Represent Accel at community and networking events to strengthen relationships and awareness.
Who We're Looking For
Bachelor's degree in Business, Healthcare Administration, Education, or related field (strongly preferred)
2+ years of management experience in an ABA or related healthcare setting; multi-site experience preferred
Excellent leadership, communication, and operational management skills
Comfortable managing a fast-paced, multi-location environment
Bilingual in Spanish a plus
Why Join Accel Therapies?
At Accel Therapies, we believe in empowering both our clients and our team members. You'll be part of a supportive, collaborative, and mission-driven culture that values your ideas and celebrates your impact.
If you're a motivated operational leader who thrives on driving market excellence, streamlining processes, and delivering exceptional experiences, we'd love to meet you.
Apply today and help us make a meaningful difference for families in your community.
#AT2
Auto-ApplySenior Group Event Operations Manager
Senior operations manager job in Boise, ID
Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.
As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
#maxcorp #LI-AM1
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
111,300.00
Maximum Salary
$
151,300.00
Operations Manager (Cosmetology & Barber)
Senior operations manager job in Boise, ID
**Title:** Operations Manager (Cosmetology and Barber) **Salary:** Up to $95k/annually ** About PSI** Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.
We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together.
What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.
**About the Role**
The Operations Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service. This role will be responsible for the management and supervision of operations resources, processes, and technology in the Licensure Cosmetology team. This role supports all operations and service delivery to cosmetology clients, candidates, and schools. Performing necessary tasks to ensure SLA's are met, clients are satisfied with our support, and team members have guidance and direction to meet company objectives.
This is a full-time permanent role, Monday to Friday during general operating hours. This individual may be required to support critical issues during evenings and if necessary, outside of normal business hours. Up to 40% travel may associated with this role, as this individual travels to client sites, educator training, conferences, and more across the country.
**Role Responsibilities**
+ Responsible for all operations and service delivery to cosmetology clients, candidates, and schools.
+ Assisting with escalated issues and requests, including interfacing with clients or schools in tandem with account directors.
+ Maintain best practices for client and candidate requests, including ticket queue reviews, and owning all aspects of channels for support cross functionally.
+ Create and maintain support documentation and standards.
+ Work cross-functionally to hold others accountable, ensuring optimal outcomes across business units and teams. Able to influence without authority.
+ Application processing delivery for cosmetology clients.
+ Test Center and facilities planning and coordination.
+ Define and maintain national facilities standards across supported programs.
+ Manage and lead multiple teams.
+ Responsible for people, process and technology supporting our evaluators.
+ Working with HR for people issues and escalations.
+ Oversight of special event and group testing, training, and execution.
+ Site scheduling and staffing optimization
+ School support and coordination.
+ Responsible for meeting current contractual obligations and prepare for the successful retention of clients.
+ Able to manage C-Level expectations displaying a level of business acumen with this level of the leadership team.
+ Participate in internal account reviews with the PSI and client executive teams.
+ Assist with new client implementations, ensure readiness for support and go/no-go decisions.
+ Be fiscally responsible with operational cost decision making, manage to operational budget.
+ Ensure staff resolve client inquiries and complaints through use of ticketing platform in a timely manner.
+ Coach, mentor, develop and lead a diverse team of on-site and remote employees.
+ Assist and collaborate with department leadership regarding staff, daily operational tasks, and management of existing licensure client relationships.
+ Sense of urgency and accountability for responding to escalations as well as internal and external client requests.
+ Enforce a support structure for the team which sets them up for success with services provided.
+ Foster positive client relationships by overseeing staff's appropriate responses to client requests, addressing issues, guide and assist staff in resolving escalations, andcoordinating tasks to meet deadlines.
+ Ensure all existing clients are being serviced to both their contractual and service level agreements.
+ Participate in operational and planning meetings and attend calls to fulfil client deliverables as needed.
+ Review and approve timesheets and PTO requests.
+ Responsible for the completion of employee performance reviews and establishing annual goals in alignment with the business.
+ Train and onboard staff.
+ Project management and the ability to manage multiple project assignments, timelines, deliverables, and milestones.
+ Complete other projects and assignments at the direction of department leadership.
**Knowledge, Skills and Experience Requirements**
+ Bachelor's degree or relevant experience.
+ In-state cosmetology or barber licensee
+ 5+ total years of progressively responsible roles relating to customer and/or client support in a services industry
+ 2+ years of employee management experience.
+ Prior testing, licensing, credentialing experience preferred.
+ ITIL certification preferred. Experience with ticket management platforms and best practices required.
+ Experience building and running reports in various platforms to track metrics; able to leverage reports to facilitate data driven decision making and client conversations.
+ Working knowledge of Microsoft Office applications, PowerBI, and Tableau.
+ Excellent organizational, verbal, and written communication skills that encompass entry level through c-suite audiences.
+ Strong analytical, problem solving, and critical thinking skills to solve complex problems.
+ Strong time management skills, self-directed.
**Benefits & Culture**
Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose:
+ Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions
+ Generous Time Off: Enhanced paid time off/annual leave policies
+ Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:
+ US: Dental, vision, life, and short-term disability insurance
+ UK: Medical cashback plan including dental, vision, and income protection
+ Flexible Spending Accounts (US)
+ Employee Assistance Program (EAP): Confidential support whenever you need it
+ Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
+ Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired
+ Future Planning: Tools and support to help you grow personally and professionally
+ Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry
At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Senior Manager, Global Regulatory Affairs
Senior operations manager job in Boise, ID
Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
**J** **ob Responsibilities**
- Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL).
- Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products.
- Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed.
- Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
- Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines.
- Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines.
- Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities.
- Serves as the sponsor point of contact to the health authority.
- Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues.
- Effectively manages and directs internal support staff and external consultants for assigned projects.
- Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions.
- Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output.
- Assess and develop innovative ideas to move GRA department to address current and future challenges.
**K** **nowledge, Skills, and Competencies**
**K** **nowledge**
- Experience working in the pharmaceutical and/or healthcare industry.
- Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA).
- RAC certification a plus.
**Skills**
- Strong oral and written communication skills.
- Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc.
- Able to successfully interpret and apply regulatory intelligence to work output.
- Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed.
- Able to establish close communications and working relationship with cross functional teams to meet business objectives.
Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow.
- Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS).
**Competencies**
See OPDC Competencies Chart (Level X)
**P** **hysical Demands and Work Environment**
Travel (approximately 20%)
See document Physical Demands and Work environment for further requirements.
**Education and Related Experience**
Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Treasury Operations Manager
Senior operations manager job in Boise, ID
Job Summary/Basic Function:
Monitor and supervise the staff, systems and operations of a financials office. Assist with strategic financial planning, leading to insightful, accurate business decision-making. Proactively reach out to customers including students, employees, campus users and connect them to campus resources.
This position is not eligible for Visa Sponsorship.
This position has the opportunity for hybrid and/or flexible scheduling after a six-month training period.
Essential Functions:
Oversees daily banking activities including acting as primary approver on daily cash positioning, fraud reporting and outbound payments. Acts as liaison between the University and the bank for file transfer inquiries.
Executes initiatives related to cash management and ecommerce. Coordinates the development and implementation of policies and procedures to progress the overall goals of the department.
Routinely makes decisions regarding proper processing, booking and reporting of transactions related to treasury operations.
Assists with reporting on the University debt portfolio including new bond issues, compiling data for rating agency inquiries and completing annual disclosures. Manages all debt compliance related activities including private use and arbitrage.
Participates as an active member of the PCI (Payment Card Industry) Compliance Committee.
Reviews, analyzes and reports on Central Bank activities and budget. Assists with accounting for capital projects.
Manages, analyzes and reports on University lease transactions. Includes monthly, quarterly and annual reporting. Maintains DebtBook lease accounting software, associated reporting and journal entries.
Assist with leasing, acquisition and disposition of real estate.
As a key member of the Treasury and Real Estate team, this position will be asked to use their skills on special projects related to any assignment within the departments.
Supervise staff who work with, may include, payments, bankruptcy, budget, and finance systems.
Ensure staff and vendors abide by the relevant best practices and law.
Monitor systems and operations to identify indicators of financial stress.
Develop and maintain accounting systems and handle difficult or sensitive financial matters.
Manage department funds, liaison with other campus departments on finance, or human capital processes and controls, requests or issues. Enforce policies and compliance and work through challenging situations.
Perform other duties as assigned.
Knowledge, Skills, Abilities:
Knowledge of best practices and laws regarding collections.
Experience with technology systems and managing bulk processes through technology and systems.
Knowledge or supervisory practices.
Strong verbal and written communication skills.
Ability to diffuse tense or sensitive situations.
Ability to lead a team of professional staff, serve as an internal resource and consultant, and work collaboratively with all employees and key business partners.
Strong interpersonal and customer service skills.
Excellent verbal and written communication skills.
Ability to manage time and deliver projects in a timely manner in an environment of competing priorities.
Requires strong computer skills with an emphasis on Excel.
Minimum Qualifications:
Bachelor's Degree and 5 years relevant experience including 1 year of managerial experience.
Preferred Qualifications:
Demonstrated experience with coaching, leading and developing employees.
Experience with banking and financial systems.
Experience with accounting software systems.
Experience with lease management systems.
Experience in applying and writing policies and procedures.
Professional experience related to lease accounting, financial analysis and real estate management and compliance.
Salary and Benefits:
Salary starting at $80,828.80 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):
12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
11.96% University contribution to your PERSI retirement fund (Classified employees)
Excellent medical, dental and other health-related insurance coverages
Tuition fee waiver benefits for employees, spouses and their dependents
See our full benefits page for more information!
Required Application Materials:
Resume, cover letter, three professional references.
About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho's Treasure Valley at *********************************
University Financial Services (UFS) is a unit within the Division of Finance and Administration. You will be joining an intentionally built culture with a strategic focus. The team follows the Enterprise Operating System (EOS) to drive results. All members of UFS are involved.
UFS's value words are:
Adaptable: adjusts to change, being flexible, versatile and cooperative.
Continuous Improvement: intentional commitment to making things better every day.
Ethical: honesty and integrity guide personal and professional behavior and judgment.
Gets Things Done: prioritizes tasks, demonstrates tenacity and achieves the end goal.
Problem Solver: demonstrates curiosity, identifies and understands the interrelated components of an issue and seeks to implement innovative solutions.
Respect: demonstrates care, concern and consideration for the perspective, needs and feelings of others.
Team Oriented: accountable to and understands the dynamics of the team; works cohesively and inclusively to accomplish a common goal.
Central Operations Manager
Senior operations manager job in Boise, ID
The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves.
**Wage** : $70,000 annually
This position is remote.
**A Day in the Life:**
The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet.
**What You'll Do:**
+ Own Central Ops (CO) Escalation process for assigned region
+ Reduce field workload for complex fleet and maintenance issues
+ Own escalations from start to finish and work to expedite resolution through subject expertise.
+ Call dealerships and establish / take actions on next steps for problem vended vehicles
+ Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time
+ Identify bottlenecks which drive high no-rev days and work to remove/resolve
+ Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO
+ Measure vendor performance and hold accountable for SLAs
+ Track and report KPIs related to CO escalation resolution
**What We're Looking For:**
+ 3 years' experience in fleet or maintenance operations
+ Bachelor's in Business Management, Supply Chain, or like field required
+ Moderate proficiency in [Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management]
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Port Operations Manager - Diego Garcia
Senior operations manager job in Boise, ID
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Operations Manager (w/Washing & Detailing)
Senior operations manager job in Boise, ID
Job Description
We are currently seeking an Operations Manager to become an integral part of our team! You will perform a variety of tasks including managing labor, daily productivity goals, quality control, and daily/weekly reports. You will also identify and document vehicle conditions while promoting a safe and efficient working environment. Essential duties and responsibilities will vary. Your success and opportunities will be endless with us as we continue to grow and look for dedicated long term operators!
Responsibilities:
Clean interior and exterior of automotive vehicles
Operate various equipment to clean interior of vehicle to assigned standards
Keep accurate record keeping off all work performed
Work independently and within a team environment
Develop processes and standards to maximize productivity and safety
Continuously meet processing and standardization minimums
Maintain high level relationship with clients
Monitor P&L, labor costs, and overall efficiency
Drive team member engagement, high level of productivity, and accountability for team
Create and execute procedures to maintain stability and maximum output of productivity
Build strong client relationships to create trust, dependability, and accountability
Requirements
Qualifications:
Previous experience as an automotive technician, detailer, or other related fields preferred
Microsoft office or similar experience required
Manager Experience REQUIRED
Knowledge of various cleaning equipment
Flexibility to handle multiple tasks in an organized manner
Deadline and detail-oriented
Ability to stand, walk, and bend while working outdoors in all types of weather conditions
Professionalism, Accountability, and Ownership
Must be able to pass following insurance requirements:
Must be at least 18 years old
• Must have 1 (one) year of experience handling similar job responsibilities
• Must have prior driving experience in various vehicles (trucks, vans, cars)
• Must have a current and valid driver's license with no moving violations and/or at-fault accidents on driving record in the past 3 years
• Must be authorized to work in the United States.
• Must have reliable means of transportation
odorzX is a rapidly growing company with unlimited growth opportunities. Possible opportunities include full-time (F/T) Vehicle Service Technicians, Vehicle Service Supervisors, and Operations Managers.
Benefits
Full Time Benefits Include:
Vacation Time
401k With Match
Medical Benefits (Medical, Dental, Vision)
Sick Time
Personal Days
Company Paid Holidays
Company Paid Car, Gas, Insurance
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus (Job Specific)
Quarterly Bonus (Job Specific)
Rapid Advancement Opportunities
Operations Manager
Senior operations manager job in Boise, ID
Boise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century. We are one of the largest producers of engineered wood products and plywood in North America and a leading U.S. wholesale distributor of building materials. Because our business is built on relationships, our associates are critical to our success. We are committed to investing in them and that is why we offer a comprehensive benefits package designed to have a positive impact on all areas on your life - from health and well-being, career, and community, to financial security and personal safety, with many benefits beginning on your first day of employment. Please review the responsibilities and needed qualifications below and apply today!
Boise Cascade has an exciting opening for an Operations Manager! Please review the responsibilities and needed qualifications below and apply today!
Responsibilities
The Operations Manager is responsible for the yard, warehouse, trucking, maintenance, and safety program functions. Manages the order fulfillment, "will call", and on-time delivery functions including product selection, loading, and transportation. The Operations Manager resolves problems regarding shipment or delivery of an order, and order backlog issues. Manage the transportation function including negotiating carrier contacts, compliance with Department of Transportation regulations and legal load requirements. Manage the warehouse function including receipt of products from internal and external suppliers; reconciliation of purchase orders; inventory control and storage design; pulling and loading products for shipment; training, guiding and coaching the materials-handling personnel. The Operations Manager manages warehouse, equipment and vehicles, yard and grounds to ensure a safe, OSHA compliant work environment. Manage loss control activities including fire, theft, and fleet safety. Maintain good housekeeping in work area. Demonstrates strong commitment to safety, quality, environmental awareness, and continuous process improvement. Performs other duties and responsibilities as assigned.
Qualifications
Basic Qualifications: College Degree or equivalent work experience in related job function. Working conditions are an office environment with some physical exertion. Performs some duties under seasonal environmental conditions.
Preferred Qualifications: Degree in warehouse management, experience in transportation management, building materials preferred. Typically more than seven (7) years of experience in related job function. May require professional certification. Requires knowledge of a specialized field, such as building materials, transportation, warehouse, or management, and industry practices and procedures. Effective communication skills and leadership skills required.
Our Benefits
* Medical + Dental + Vision
* Flexible Spending Accounts + HRA
* 401(k) Retirement Savings
* Annual Incentives
* Paid Time Off (20/yr) and holidays (10/yr)
* Paid Parental Leave
Environmental Services / Custodial Operations Manager 1
Senior operations manager job in Nampa, ID
Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for St. Luke's Hospital located in Nampa, ID Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions.
These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
At Sodexo Health Care, patients are the heart of everything we do.
Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.
Senior Manager-Payments Consulting- US Debit
Senior operations manager job in Boise, ID
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Advance adoption of Amex debit capabilities
+ Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit
+ Develop thorough documentation and operationally sustainable processes to ensure consistent results
+ Negotiate complex contracts with partners and customers
+ Create and expand relationships with key external debit partners
+ Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes
+ Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms
+ Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams
+ Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services
**Minimum Qualifications:**
+ Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer
+ Sound technical aptitude, analytical, and problem-solving skills
+ Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations
+ Experience negotiating complex contracts with partners and/or customers
+ Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners
+ Track record of leading through change, challenging the status quo, and leading and producing results with or without authority
+ Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner
+ Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail
+ Potential travel required within U.S. (~10%)
+ Bachelor's degree or equivalent industry experience required.
**Preferred Qualifications:**
+ Expansive and active network across payments industry.
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Network
**Primary Location:** United States
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:** 25021234
Distributor Business Mgr
Senior operations manager job in Meridian, ID
Job Description
ABOUT THE ROLE
Manage and grow assigned territory by directing their team to maximize client's sales goals, maintaining a positive business relationship with distributors and customers, and striving for additional product introductions. Act as a liaison between client's strategic goals and the distributor's needs. Manage a territory with volume size of over $500k annually. Achieve assigned KPIs, manage, oversee, and coach daily activity of sales team to ensure they achieve theirs.
RESPONSIBILITIES
Sales Focus:
1. Achieve specific KPIs assigned using CRM to plan and properly report daily sales call activities.
2. Drive company sales by aggressively marketing and presenting client's product to
customers, while focusing on maximizing commission opportunities.
3. Call-on assigned list of Large Leverage Operators (LLO's) setting up sales presentations, building relationships and providing solutions to increase our business with each customer.
4. Follow ride-with guidelines, plan and perform sales calls adhering to company standards with our clients, distributor sales reps, or independently with customers in the field showing product.
5. Manage client marketing plans with distributor to maximize sales potential making sure manufacturer receives appropriate amount of marketing activities.
6. Prepare reports for senior management and clients to provide information regarding sales, business activity and market trends.
7. Coordinate and work directly with Regional Sales Assistants, (RSAs) to prepare for food shows, marketing contracts, program renewals, sales meetings, and customer events to ensure product and staff are at events.
8. Focus on competitive situations understanding the entire competitive landscape, communicate information to clients and maintain awareness at the distributor and customer levels.
RESPONSIBILITIES
Team Management Function:
9. Manage day-to-day activities of sales team communicating goals and objectives and address any performance issues with needed coaching to ensure individual team members achieve assigned KPIs.
10. Conduct formal yearly performance reviews with team members to ensure company goals and objectives and specific assigned KPIs are met and achieved.
11. Ensure Operator Specialist are reporting consistently in CRM.
12. Ensure Operator Specialists are current with all KeyImpact provided training and company policies.
Distributor Focus:
13. Manage annual, bi-annual, quarterly sales numbers and objectives to ensure distributor and company goals are being met.
14. Manage daily distributor functions such as answering customer phone calls, reviewing respective buyers, verifying daily activities of team, scheduling, and preparing for meetings to help meet company objectives.
15. Build and maintain distributor relationships by analyzing and reacting to distributor needs, introducing new products, and taking a proactive response to customers concerns and needs.
16. Prepare and present at sales meetings and training to introduce products, allow distributor sales representatives to taste and see product, and educate distributor sales teams on features and benefits.
17. Conduct sales blitzes and competitive conversions as needed to increase sales by acquiring leads and visiting prospective customers to convert their business gaining sales/commissions for our company.
18. Conduct marketing reviews with distributors and clients to discuss business activity, new opportunities and address any competition issues to gain an understanding of our overall business with client.
SKILLS/QUALIFICATIONS
• Must maintain a current and valid driver's license and adhere to all Motus requirements.
• Abilities: Excellent communication skills, both verbal and written.
• Ability to work independently to prioritize/plan your schedule considering achievement of assigned KPIs.
• Able to provide superior customer service.
• Good decision and negotiating skills.
• Effective time-management skills.
• Maintain a high level of professionalism.
• Must be able to lift 30 lbs.
• Able to drive vehicle for long periods of time to and from accounts.
• Prefer college degree in business or related field or equivalent experience.
• Culinary and/or operations experience preferred.
• Must have 2-5 years of previous sales experience.
• Knowledge of brokerage business in relationship to Clients, Distributors and Customers.
• Experience with Microsoft Office including Word, Excel, & Outlook.
• Product and Sales Training, CRM software training
• Frequent on the road driving.
• Highly concentrated mental and visual alertness.
• A major portion of the day is spent talking either in-person or by telephone dealing with clients, distributors, and customers.
• Frequent up/down motion to perform duties.
• Moderate typing, calculating or otherwise working with fingers.
• Visual acuity.
• Ability to hear and receive detailed information.
• Calculator, iPad, computer, telephone.
• Must have reliable transportation to get to and from accounts.
PLEASE NOTE: Acxion Foodservice, Inc. reserves the right to change, modify or add to the duties and essential functions at any time.
National Business Manager
Senior operations manager job in Eagle, ID
*** Experience calling on Albertsons Companies and/or WinCo Foods Required***
The National Business Manager is responsible for:
Essential Functions
Client & Customer Management:
Responsible to meet or exceed budgeted sales, margin and profit plan in assigned accounts
Assist in the development of key account business plans to achieve volume growth and profit objectives, including revenue, distribution, customer service and quality goals.
Implement Customer Headquarter Calls and penetrate key positions at retailer department
Responsible to deliver short and long-term sales plans, achieving financial and customer relationship management KPI's
Facilitate business reviews with customers. Act as business unit liaison among manufacturers, logistics, sales, finance and accounting to support existing and new business.
The National Business Manager will utilize strong collaborative, relationship building and influencing skills to successfully engage customers and manage resources of multiple client businesses.
Work collaboratively with sales operations and analytics on proposals and deliverables
Collaborate with executive leaders in sales & marketing teams to better leverage assets while providing higher value to our clients and customers.
Demonstrate excellent analytical skills (including Category Management to improve business results
Demonstrate leadership qualities consistent with RecorGroup's culture.
Knowledge, Skills & Abilities
Education & Experience Required
Expertise in MS Excel, PowerPoint, Word, Outlook
Familiar with Trade Management systems and customer tools
Knowledge of techniques and tools necessary to perform job functions
4-year Degree or equivalent industry experience
Combination of Education, training and/or experience will be considered for this position
Knowledge, Skills & Abilities
Demonstrated success in the following competencies:
Strategic selling and closing skills with the industry
Proven ability to drive sales results
Communication skills, including presentation, sales, and negotiation in a business to business environment.
Ability to grow internal and external relationships by providing insight and advice to enhance meetings and profitability.
Extensive experience in sales and/or business development across a diverse portfolio of products.
Overall understanding supply chain operations
Project management skills with new product commercialization
Strong understanding of development, evaluation and utilization of key performance indicators
Comfortable with collaborating and recommending solutions to executive levels of management
Assertive, results oriented self-starter
Customer relations skills, including meeting customer needs and establishing a service environment, demonstrating excellent customer service to all and put in place practices that help promote a service-oriented culture.
Written communication skills including the ability to communicate effectively in writing, write in a clear and concise manner to peers, vendors, supervisors, or customers. This also includes the ability to target material to the appropriate audience.
Oral communication skills including the ability to speak in a clear and concise and manner to peers, vendors, supervisors, or customers one-on-one, or in a small group, or in a formal presentation.
Interpersonal skills, including building relationships and conflict resolution. This involves the ability to develop and maintain positive working relationships with peers, management, suppliers and other company departments. Open communication and transparency.
Excellent critical thinking skills
Physical Demands & Environment
This position works in an office environment, indoors subject to fluctuations in temperature (indoor climate control) with moderate noise level and lighting. This position has the following physical demands and incumbents must be able to perform the essential functions of the job with or without reasonable accommodation.
Sufficient mobility to move around the office
Ability to use hands for grasping files, papers, notebooks, writing implements, etc.
Visual acuity sufficient to read documents on paper and on the computer
Sitting at a desk for up to 8 hours at a time
May lift up to 20 lbs.
Travel Requirements
We anticipate this role will require 10-15 nights of travel per year to meet customer needs, be present at industry events, and meet with existing clients.
Disclaimer:
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skill required of all personnel so classified. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
Deposit Operations Manager
Senior operations manager job in Nampa, ID
The Deposit Operations Manager guides all deposit operations teams for the Bank (i.e., wires, check processing, deposit services, lockbox, automated clearing house, online banking and treasury services, government reporting, deposit fraud loss mitigation, legal processing and research, policy and procedure maintenance and publications, etc.). Builds a team of leaders and subject matter experts in each operational discipline capable of assuming increased responsibilities to support succession planning. May lead the development and enhancement of systems through technology and automation, equipment, or training procedures or programs which will support products and/or services; may participate in various bank committees or bank wide user groups to represent operations department on training or system needs. Proactively participates in Bank efficiency and automation initiatives and provide operations information and expertise with a sense of urgency in support of deployment and improvement of process and/or products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leads, mentors, and develops effective teams through communication and performance management.
Monitors work queues and prioritizes work to ensure tasks are completed timely and accurately within the defined Service Level Agreement (SLA).
Develops and implements best practices in the areas of payment systems processing, payment related fraud, and operational policies/procedures.
Advocates for change and innovation across the enterprise and identifies and leads the implementation of enhanced products/services/solutions as well as processes to improve quality and efficiency without compromising service levels.
Assists senior management with developing effective systems to ensure risks are identified, measured, monitored, and controlled and compliance requirements are adhered to and followed.
Provides technical and professional assistance, support and troubleshooting for issues related to core and online banking solutions (including those related to treasury services), lockbox services, payment processing, item processing, exception processing, and reconciliation and settlement activities.
Demonstrates experience and knowledge supporting, designing, and implementing deposit, payment systems, online banking/treasury, and branch operations solutions; including, maintaining a thorough understanding of the technical aspects of software applications utilized, transaction flow and payment processing, emerging products and solutions.
Ensures compliance with FDICIA, audit, and payment network requirements (SWIFT, Visa, Mastercard, Nacha, etc.)
Partners with Marketing to evaluate product performance and recommend changes to products or marketing strategy to optimize program performance and ensures changes are communicated to clients. Ensures all deposit, payment-related, online banking and treasury agreements, fee schedules, disclosures, and other client-facing forms are current and compliant with the appropriate regulations and rules.
Develops and maintains department procedures and resources to ensure efficient processes, exemplary service, and business continuity.
Ensures all annual client audits and corporate communications are performed and documented.
Assists in the annual evaluation of deposit product and services pricing, updating as needed to remain competitive and profitable.
Prepares and presents information for management and board reporting, audits and examinations, risk assessments, and other initiatives.
Coordinates with Bank vendors when needed to resolve issues and assists with third party vendor management responsibilities.
Coordinates with the Operations Team, Information Technology Team and Information Security Officer to escalate security issues to stop fraud activity; communicates and recommends fraud solutions to clients and for the bank.
Understands and complies with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious client and/or account activity.
ADDITIONAL RESPONSIBILITIES
Demonstrates high degree of professionalism in communication, attitude and teamwork with internal and external clients.
Demonstrates high degree of quality work, attendance and appearance
Additional duties as assigned as it relates to the position
SUPERVISORY RESPONSIBILITIES
This position is responsible for supporting the oversight of critical deposit operations back office processing; leading a tenured team of 4-5 managers and 15-20 support specialists.
MINIMUM QUALIFICATIONS
10 years banking deposit operations experience required with strong knowledge of digital and online banking products, payment systems (ACH, card, check, wire), lockbox services, operations risk management and regulatory requirements. Technologically inclined with extensive experience with Microsoft Office (Excel, PowerPoint, and Word), core banking systems and related products, awareness of digital trends, and bank industry technology.
7 years progressive leadership experience required.
AAP certification preferred, but not required.
Advanced to expert systems and application knowledge specific to financial services -- preferably the Fiserv suite of core operating systems and applications
Advanced to expert knowledge of applicable financial services regulatory and compliance obligations, rules and regulations, industry standards and practices
Advanced to expert project management and organizational skills; ability to create momentum, foster organizational change, and work with members of senior management
Advanced communication, presentation and writing skills for internal and external audiences
Possess an entrepreneurial business spirit, proactively takes initiative to identify solutions, and executes with a sense of urgency
Ability to lead a team, generate enthusiasm for the bank and to create an environment in which employees are focused on high-quality client service
Occasional travel required
COMPETENCIES:
Adaptability
Communication
Decision Making
Initiative
Innovation
Organization
Professionalism
Results Orientated
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