Ragnar Retail Operations Manager
Senior Operations Manager Job 8 miles from Bountiful
Who we are:
At Ragnar, we have built a premier series of road and trail running adventures. While we are excited about our progress over the past 20 years, we feel like we are just scratching the surface. We want to change how individuals spend their weekends and infuse adventure into their everyday lives.
We have built a coast-to-coast relay series, our own technology platform, dabbled in virtual events, and partnered with some amazing brands along the way. Here at Ragnar, we are a passionate and scrappy team that comes together from a wide range of backgrounds to solve incredibly complex problems and deliver amazing experiences.
We are currently looking to hire a Retail Operations Manager. The candidate will execute the on-site retail store setup, manage the seasonal retail staff, drive customer experience, and deliver on-site event partnership activations. The ideal candidate will have strong leadership skills, a deep understanding of retail operations, and a proven track record of successful management in a retail setting.
Who you are:
You are a retail expert who focuses on delivering an unforgettable experience as much as you focus on sales. You are a skilled and confident communicator who always makes customers and employees feel welcome and valued. You inspire loyalty and set an example for hard work and dedication. You are able to put together a jigsaw puzzle while skydiving without a parachute and not break a sweat...just kidding. But you are a creative problem solver who can think and react quickly to any issue you may encounter.
What will you be working on:
Foster, support, and value workplace diversity, equality, and inclusion.
Lead Ragnar's on-site retail and partnership activation operations by:
Providing oversight and management of the planning and execution of the on-site retail strategy, including (for each event) location, staffing, set-up, tear down and transport protocols, technology and infrastructure, merchandising, inventory, partnership activations, etc.
Providing oversight and management of the planning and execution of the transition of Ragnar's retail presence from one event to the next.
Collaborating with the partnership and marketing teams to ensure retail partner activations are executed.
Being well-versed in the technical aspects of all product categories and partner brands.
Work cross-functionally with all stakeholders to create a long-term product line strategy for the Ragnar brand, identifying and ranking product and category opportunities. Then, constantly evaluate this plan, factoring in new opportunities as they are identified.
Oversee and manage the Seasonal Event Staff team, including hiring, training, scheduling, travel, and coaching.
Oversee and manage all vendor and partner relationships, emphasizing retail performance and the overall impact on Ragnar and its participants.
Work in collaboration with the FitLab team on online and event store retail product design and selection.
Provide comprehensive and concise business reporting and management, which includes:
Line planning, including P&L Management, forecast, projected revenue and margin (including obsolete inventory plan impact).
Managing the merchandise supply ordering and purchasing.
Managing inventory levels and inventory tracking.
Tracking race day metrics and using this data to improve processes continually.
Follow and enforce established Company policies, procedures, safety protocols, and guidelines.
Other related duties as assigned.
Requirements:
2-5 years of experience in product merchandising, retail management, and retail sales.
Knowledge of inventory management, supply chain, and logistics.
Familiarity with retail software and point-of-sale systems.
Proven experience leading teams and budget management.
Superb organizational, project management, and problem-solving skills.
High attention to detail, efficiency, and accuracy
Must be proficient with computers, tablets, and technology
Possess technical & mechanical abilities (e.g., basic carpentry and/or construction skills).
Able to work non-traditional hours on race weeks.
Have a clean driving record and comfortable navigating travel in new and major cities.
Able to drive large vehicles & forklifts is a plus.
Excellent interpersonal and communication skills with the ability to work effectively independently and as a member of a team.
Positive, customer service-focused attitude.
Extensive Travel Required - Anticipate traveling to a minimum of 15 races/events per year (25-40% travel).
A background check, which includes an MVR, is required for this position.
Physical demands and work environment:
The physical demands and work environment characteristics described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical demands: This is a physically demanding role. This role requires you to spend long hours managing a large outdoor event. The role requires the safe operation of heavy machinery such as forklifts, scissor lifts, Box Trucks, and utility carts. The role requires the safe operation of power/hand tools, the construction of simple structures, and the ability to transport event equipment up to 50 pounds. To complete the essential functions this role must be able to communicate with co-workers in spaces with moderate to loud levels of volume. The role also requires vision in various settings such as close, distance, color, depth, and peripheral vision. Reasonable accommodations may be made to enable persons of all abilities to perform essential role functions.
Work Environment: The noise level in the work environment is usually moderate.
Compensation details: 70000-78000 Yearly Salary
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Director of HSA Operations
Senior Operations Manager Job 23 miles from Bountiful
Are You Ready: Help us Consumerize Healthcare While Lowering Costs, Providing Better Benefits and Encouraging the Growth of Health Savings
MotivHealth is committed to challenging the status quo. We believe healthcare should be member-focused and delivered in ways that promote transparency, personal choice and financial flexibility. Working with MotivHealth means you'll be on the cutting edge of healthcare innovation, creativity, and member engagement. To ensure our vision is realized, we maintain a culture that encourages ingenuity, rewards ambition, and inspires collaboration. We are fixated on creating an environment where employees are valued and come prepared to deploy their expertise in ways that support and sustain client success.
We are seeking a highly motivated and detail-oriented individual with extensive HSA knowledge and background. The Director of HSA Operations is responsible for maintaining debit card vendor relationships and banking relationships, managing HSA staff, managing investments, and overseeing all related HSA tasks and banking accounts. The Director of HSA Operations will also work closely with other departments to ensure efficiency and accuracy for all HSA related items
Responsibilities
Develop and maintain debit card vendor relationship
Develop and maintain HSA investment solution and vendor
Develop and maintain HSA cash operations and custodial banking relationships
Develop and maintain Customer Information Program (CIP) and Vendor
Work with IT Engineers to build and improve employer and member portals for HSA account administration
Manage, hire, train, mentor, and develop HSA Operations staff.
Preparing and approving daily bank ACH batches
Operational reconciliation and monitoring of bank balances and activities
Reviewing and approving vendor invoices
Oversee HSA Administration activities to include:
---Member and Employer Contributions and Distributions,
---Transfer/Rollover/Closures
---IRS Reporting of HSA Activities: 1099 SA, 5498 SA
---Employer and Member Inquiries
---Processing all HSA Administration general ledger entries
---Ensuring direct deposit completion accuracy and month-end reconciliations
Reconciliation between accounting systems and ensure data integrity of all records
Reporting of HSA metrics
Troubleshooting and resolution of issues
Participate in forecasting and budgeting process
Knowledge, Skills, and Abilities
Functional knowledge with State and Federal banking and HSA custodian laws
Knowledge of general accounting practices and statutory accounting regulations
Accounting systems experience
Self-motivated, organized, detail-oriented and enjoys working independently while supporting and contributing to team goals
Qualifications
Required - 4 years of HSA Operations or Debit Card/ Banking Operations experience.
Preferred - Bachelor's Degree in Accounting, Business Management, or Finance
Preferred - HSAe Certificate
General Manager, Utah Center District Energy Utility (UCDEU)
Senior Operations Manager Job 40 miles from Bountiful
General Manager (Utah City District Energy Utility)
Duration: Full-Time/Direct Hire
Corix is seeking a General Manager, UCDEU, to lead all aspects of operations, finance, capital, and infrastructure management for the Utah Center District Energy Utility (UCDEU). This critical leadership role will ensure the delivery of safe, reliable, and efficient energy services while aligning operations with the company's strategic objectives. You will manage a talented team of professionals, optimize resources, and drive continuous improvement across operations, maintenance, compliance, and performance
What You Bring
• Degree in Mechanical Engineering or a related field
• Professional Engineer (PE) license required (or eligibility for professional registration).
• Minimum of 7 years of management experience in District Energy or utility engineering or related role.
• Demonstrated experience managing teams of project management and or operational teams, preferably both.
• Demonstrated expertise in managing large capital projects or construction initiatives.
• Proven experience in fiscal and resource management.
Division Manager
Senior Operations Manager Job 8 miles from Bountiful
STRUCTURAL, A Structural Group Company, integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with over 2,500 employees working from locations nationwide and in select international markets.
We are currently recruiting for a Division Manager to provide leadership and vision to our Rocky Mountain Division, based out of Salt Lake City, Utah. As a Division Manager, you will provide operational leadership to all aspects of the division and make key decisions related to safety, profitability, business development, operations, resource management, staffing needs, growth, teamwork, and culture for the operations.
Other responsibilities include but are not limited to:
Understand current business and market trends informing strategic planning, initiatives, and organizational structure to demonstrate year over year revenue growth.
Manage and be accountable for overall financial performance (Profit & Loss accountability) for the division.
Providing proactive leadership and direction to maintain the highest level of quality on every construction project.
Manage interfaces between multiple departments (e.g. Engineering, Construction, Sales, Estimating) and support each of those departments to ensure programmatic success.
Managing the financial success of the division by reviewing the financial status of all projects on a regular basis, assessing long-term profitability, and monitoring the cash flow / collection process.
Negotiating contracts with clients
Travel to active and prospective jobsites to provide oversight of construction implementation and support for the sales process.
Preparing and reviewing budgets and evaluating historical production rates against actuals to provide guidance to project teams.
Mentoring and managing project teams.
Work closely with internal recruiting to hire and build the team.
Providing leadership in safety, following the company's safety culture, practices, and procedures
Assists project teams in reviewing and negotiating contracts, change orders, subcontractor contracts, billings, as-builts, budgets, purchases, production tracking, operational planning, development of project schedule, assignment of manpower, communication with engineers and clients, claims management, quality control as related to project schedules, plans and/or specifications.
Assists project teams in reviewing job progress and developing solutions to ensure that projects remain on time and within budget.
Collaborates with Branch Directors and other company leadership to formulate operational business strategies, establish goals, and implement solutions.
Evaluates current market for signs of change. Prepares division for necessary changes in volume, mix of work, location of work, etc.
Takes ownership of financial success of the division. Monitors and helps facilitate the cash flow/collection process. Reviews financial status of all projects within the division on a regular basis.
Works closely with business development team. Helps to evaluate upcoming opportunities and provides focus of bidding efforts. Reviews all divisional bids prior to submittal. Identifies "Key Clients" and methods to procure their work.
Promotes 24/7 Safety Culture and exhibits a Safety 24/7 attitude in all situations.
Candidates who meet the following criteria may be considered for this exciting, strategic leadership position with our Rocky Mountain operations team:
10-15+ years of construction experience managing a division/business unit or managing multiple projects as a project manager with at least 10 of those years managing people
Previous profit and loss responsibility
Demonstrated knowledge of construction contracts, claims management and dispute resolution.
Proven success managing, leading, and coaching project teams.
May be given preference with previous experience and proven track record working on concrete repair and structural strengthening projects
Previous experience negotiating contracts directly with clients and maintaining a strong company position in regards to contractual rights and protecting the company's interest, including intellectual property (IP)
Proven ability to provide a vision and path to achieve long-term goals.
Demonstrated commitment to safety.
Possess a Bachelor's degree in Civil or Structural Engineering, Construction Management, or a related field of study
Candidate who possesses Master's degree in Civil or Structural Engineering, Construction Management or a related field of study may be given preference.
Approximately 30% travel is required with this position.
Our ideal candidate is an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.
STRUCTURAL, A Structural Group Company, is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.
EOE/M/F/D/V
Regional General Manager
Senior Operations Manager Job 8 miles from Bountiful
Job Title: Regional General Manager
Travel: Extensive - up to 100%
Exemption Status: Exempt
Reports to: Chief Operating Officer (COO)
Direct Reports: General Managers/Assistant General Managers
Salary: $140,000 - $155,000, with Pay for Performance Incentive Plan (PFP)
About RMC:
At RMC, we transform ordinary events into extraordinary experiences. As a premier Destination Management Company (DMC), we pride ourselves on delivering exceptional services across diverse destinations. Our commitment to innovation, excellence, and client satisfaction sets us apart.
Job Overview:
The Regional General Manager is a hands-on leadership role that blends operational oversight, sales, strategic planning, and team mentorship. This position works closely with General Managers (GMs), Sales, and Operations teams across destination offices to ensure seamless execution of programs, operational excellence, and profitability. The role requires high travel, adaptability, and a commitment to fostering a culture of accountability, collaboration, and success.
Key Responsibilities
Sales & Operational Leadership
Hands-On Engagement:
Actively work with their GMs and teams to provide mentorship, sales & operational support, and guidance.
Step into acting GM roles when necessary to ensure continuity during vacation, transitions or absences.
Program Excellence:
Support Sales & Operations teams in planning, executing, and managing client programs to deliver exceptional service.
Collaborate with destination offices to maintain and elevate program quality and consistency.
Operational Strategy:
Align and implement company-wide operational strategies across all destination offices.
Regularly assess office operations, identify gaps, and recommend solutions for improvement.
Office Performance:
Conduct weekly/daily reviews of revenue, profitability, and operational efficiency.
Provide actionable insights and recommendations to improve performance and profitability.
Leadership & Culture
Team Development:
Mentor and grow talent within the organization, fostering a pipeline for leadership succession.
Create a culture of collaboration, accountability, and high performance across destination offices.
High-Touch Leadership:
Build strong relationships with teams through frequent travel and engagement.
Promote unity and shared purpose by embodying the company's vision, mission, and values.
Adaptability:
Flexibly navigate roles and responsibilities, stepping into different positions to meet business needs.
Provide leadership in fast-paced and dynamic environments, ensuring calm and decisive decision-making.
Process Improvement & Innovation
Operational Optimization:
Identify and implement new processes, technologies, and training to improve efficiency and team performance.
Lead initiatives to streamline workflows and enhance organizational effectiveness.
Emerging Opportunities:
Research and recommend new destinations for potential office openings.
Provide insights on growth opportunities, alliances, and partnerships to the COO/CGO.
Client & Partner Relations
Professional Representation:
Represent RMC with clients, vendors, and partners to maintain and build strong relationships.
Ensure sales & operational alignment with client expectations and RMC standards.
Performance Reporting:
Present weekly/daily updates to the COO on office performance, sales & operational insights, and challenges.
Highlight opportunities for growth and areas for improvement in sales & operations.
Key Performance Indicators (KPIs):
Operational Efficiency: Achieve or exceed efficiency targets across destination offices.
Profitability: Drive consistent improvements in office-level revenue and profitability.
Employee Engagement: Maintain high employee satisfaction and retention rates.
Client Satisfaction: Ensure consistently high client satisfaction scores through exceptional service delivery.
Qualifications:
Bachelor's degree in business administration, Hospitality, or related field (preferred).
8-10 years of senior-level sales & operations experience, preferably in destination management or hospitality.
Proven ability to lead and inspire high-performing teams in dynamic environments.
Strong sales and program support experience with a client-focused approach.
Exceptional organizational, problem-solving, and decision-making skills.
Ability to travel extensively and work flexible hours as needed.
Possess active driver's license
Leadership Core Competencies
Hands-On Leadership:
Willingness to work alongside teams to achieve goals and overcome challenges.
Effective Communication:
Clearly articulate expectations, actively listen, and build trust with internal and external stakeholders.
High-Touch Engagement:
Foster a sense of unity and shared purpose through frequent team interaction.
Adaptability & Flexibility:
Navigate varying roles and responsibilities with confidence and poise.
Operational Excellence:
Drive accountability and efficiency through direct involvement in processes.
Strategic Thinking:
Anticipate challenges and develop solutions that align with company goals.
Team Development:
Mentor, coach, and build a leadership pipeline for future success.
Business Acumen:
Analyze operational data to make informed, impactful decisions.
Physical Requirements:
Ability to engage in physical activities, including standing, walking, and light lifting (up to 25 lbs.).
Prolonged periods of sitting and working at a computer.
Frequent travel to destination offices and event sites.
Join Our Team
At RMC, we foster a culture of innovation, excellence, and professional growth. We offer competitive benefits and compensation packages, a Pay for Performance Incentive Plan, and a dynamic work environment that encourages creativity and collaboration.
Note:
This job description is not exhaustive; additional duties apply to meet the evolving needs of our organization.
Ready to Elevate Destination Experiences?
If you're passionate about leadership, sales & operations, innovation, and crafting unforgettable experiences, RMC welcomes you to join our team! Embrace this opportunity to shape the future of destination management. Apply now and let your journey begin.
Assistant Retail Store Manager
Senior Operations Manager Job In Bountiful, UT
Job Title: Assistant Retail Store Manager Compensation: $50,000 - $55,000 based on experience Schedule: Open scheduling availability Sunday through Saturday, including holidays. Status: Full-time Benefits: Medical insurance, dental insurance, vision insurance, 401(k), health savings account (HSA), employee assistance program (EAP), paid time Off (PTO), paid holidays, employee discount
About WholesomeCo: As one of Utah's Top Places to Work, you are not just filling a seat, you are helping us constantly be better and improve. At WholesomeCo we look at each new hire as an opportunity to level up our company. Each new hire should bring a high level of transparency, communication, work ethic, and curiosity, and balance out assertiveness while maintaining respectful dialogue with their coworkers. We hope we bring out the best in each person we hire and we hope each new hire will help us find innovative ways for us to be better in return. We want each employee to have an enjoyable experience at WholesomeCo by setting time aside to have fun in group settings regularly.
WholesomeCo is leading the movement to normalize cannabis as a natural path to health and wellness. Various medical cannabis services are offered, including statewide delivery to 99% of Utah's population, as well as retail, drive-thru, online pick-up services through its pharmacy in West Bountiful, an in-house built app for patients, innovative technology resources, cannabis cultivation, and cannabis processing of our constantly growing line of WholesomeCo branded products. Our vertically integrated company is well known for its technology-driven approach, our focus on data, and perpetual innovation. WholesomeCo is committed to improving medical cannabis accessibility by putting patients' needs first and guiding them along their personal cannabis journeys. Our company is in search of a store manager to manage our incredible retail operation. The WholesomeCo Cannabis Store Manager will be responsible for managing all day-to-day operations of the Pharmacy retail team following standards set by the Company. The Assitant Retail Store Manager provides support to the Pharmacy Agents which includes: hiring, training, evaluating performance, and ensuring the highest level of performance of our staff. This individual will primarily oversee staff who see patients for in-store purchases.
Responsibilities include:
Truly embodying the importance of the customer experience for every single patient
Create a supportive environment to develop/motivate staff through goal setting, performance monitoring, touch base meetings to coach and deliver timely feedback
Complete all necessary administrative paperwork promptly including creating staff work schedules and ensuring appropriate pharmacy coverage
Assists in collecting and organizing accurate daily, weekly, and monthly recaps from sales data and patient counts
Ensure that compliance guidelines are followed and adhered to
Assist with hiring, training, and performance evaluations based on clearly defined expectations
Respond to staff questions, concerns, or suggestions
Serve as a resource for pharmacy staff concerning products and services, policies and procedures, and industry regulations while adhering to compliance requirements
Enforce company policies while adhering to proper procedure regarding disciplinary action
Holding staff to established standards and accountability for employees
Resolve or elevate conflicts in the best applicable way
Manage and implement training to improve sales
Provide timely and appropriate feedback to the Director of Retail
Other responsibilities as assigned
Qualifications:
4+ years of managerial experience preferably in a retail setting
Previously managed teams of 15 or more hourly employees
Professional, assertive, and friendly with the ability to make decisions independently
An essential function of the job is the ability to navigate computer/handheld systems with intermediate computer and keyboarding skills
Strong attention to detail in a heavily regulated and compliance structured environment
Microsoft Office experience, particularly with Excel and PowerPoint
Google Suite experience, particularly Gmail, Google Docs, and Google Sheets
Strong organizational skills and the ability to multitask in a fast-paced environment
Must pass a pre-employment/post-offer background check
Must be 21 years of age or older
Benefits:
Paid time off (PTO)
Seven (7) paid holidays per year
Employer paid 80% of the total medical insurance premium
Employer paid 75% of the total dental insurance premium
Employer paid 75% of the total vision insurance premium
HSA with match up to $150 per month
401(k) with 100% employer match up to 3% and 50% match for the following 2%
Employee Assistance Program (EAP)
Employer paid $25,000 of basic life coverage
Optional additional life insurance
Optional accident insurance
Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products
WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required.
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Branch General Manager
Senior Operations Manager Job 2 miles from Bountiful
Our client, a large construction, is currently looking fir a Branch General Manager in Woods Cross, UT.
Branch General Manager Required Skills:
An understanding of business success and how to achieve that through effective leadership:
Effective relationship management - understands the need to focus on trusting relationships across all areas of engagement.
Teamwork - develop teams that create a high level of performance through motivation and job satisfaction.
Customer focus - a strategic view of customer needs today and a vision of new market opportunities.
The ability to hold themselves and others accountable for commitments to deliver and for behaviors that demonstrate the culture of the company
An inclusive approach that demonstrably values differences
A focus on learning, looking to strengthen their own skills and coach and mentor those around them.
Branch General Manager Exclusive Responsibilities:
Mastery of Branch P&L and Branch Cash-Flow weekly status.
Ownership of Branch Annual Budget and Forecast developed with department leaders.
Hold Weekly Job/Project progress status meetings with applicable branch employees focused on job margin, existing and emerging issue resolution.
Planning and coordination of staff professional development program curricula (Docebo/Udemy) with corporate HR, SME, and VP suite.
Management and coordination of Branch HR issues with corporate HR.
Management of Branch Opportunity Analysis (Cost/Benefit, Risk/Reward). Responsible for development of, and advocacy for high-risk business cases.
Engaged participation in leadership training courses.
Local community outreach and philanthropy and industry engagement and events under specific authorization by corporate management and HR.
Perform or delegate sales management responsibilities depending on the size of the Branch.
Perform or delegate administrative staff management responsibilities depending on size of the Branch.
Complete an annual customer satisfaction survey, analyze results, design, and implement changes, poll customers in following year survey. Repeat every year.
Promote and maintain a supportive, respectful, professional, harassment free work environment for all branch labor and staff employees.
Specific Responsibilities:
To be successful in this role, you need to exhibit effective leadership, helping our teams develop and be productive, while ensuring our profits are on the rise.
General Management - Monitor and support Branch department activities. Ascertain missing resources (human, equipment, technical, funding) needed to achieve Branch goals and objectives. Advocate for and/or obtain missing resources to promote Branch success. Seek inspiration and inspire others • Promote the company • Focus on work that delivers the agreed profit margin.
Sales, Marketing and Customer Service - Maintain a thorough understanding of the Branch's regional market: market size and composition (SWOT), competitor business model and market share, listen to and understand customer needs. Regularly participate with sales management or sales staff in business development efforts to ensure an excellent Branch General Manager regional reputation. Conduct annual customer satisfaction survey and incorporate results in following year's goals and objectives.
Financial - ongoing focus on financial health of the branch, ensuring agreed KPIs are regularly measured, and actions taken promptly to ensure goals are achieved. To include job margin performance and branch financials (P&L, Cash Flow), sales (quote and estimate) activity reports, labor, and equipment utilization. Accurate revenue forecast and operating cost budgets. Control inventory.
Best Practices - Promote processes and policies in support of organizational goals. Augment Corporate departmental and organizational policies with Branch specific procedures necessary to maximize output. Monitor adherence to Corporate and Branch rules, regulations, and procedures.
Human Resources - Enable and assist Corporate Human Resource division regarding Branch issues. Keep track of staffing requirements and collaborate with Talent Acquisition Manager to hire new talent as needed to correspond with specific duties and skill sets.
Production - Oversee and support all areas of the location's services and employees. Create a teamwork environment that ensures alignment and accountability through regular communication and effective relationship management.
Communication - create and maintain a common vision of offerings, focused on opportunities and challenges across the branch. Monitor, manage and improve the efficiency of communication between/with the Owner, Engineer, General Contractor, Architect, and employees, and represent the company in outside meetings. Informs internal and external customers of new offerings and upgrades. Facilitate coordination and communication between support functions.
Strategic Input - Liaison with top management. Assist in the development of Branch strategic plan for operational activity. Implement and manage Branch business plan.
Safety - Promote an environment of safety and safe practices. Ensure all employees and processes remain compliant with company safety policies, OSHA, and other governmental regulations.
Oversight - Ensure that all construction projects in progress are completed on schedule and within budget. Stay in constant communication with project managers, ready to address any arising challenges. A construction operational manager also serves as a link between project managers and the company.
Risk Management - Review Customer contracts, requests, T&C's, etc. to validate their alignment with company policies and terms.
Requirements:
College degree in Business, Organizational Management, Construction Management, Engineering Management, or a related field preferred. 5 + years' experience in Executive Management or General Management may be considered in lieu of a degree.
Proven experience as a General Manager of 5 or more office staff plus 20 or more field personnel, a minimum of $20M/year in sales, or comparable executive role.
Experience in planning and budgeting.
Strong analytical ability.
Excellent written and verbal vocabulary and communication skills.
Outstanding organizational and leadership skills.
Problem-solving aptitude.
Knowledge and experience in organizational effectiveness and operations management.
Knowledge of business and management principles and practices.
Knowledge of business financial and accounting principles and practices.
Knowledge of human resource principles and practices.
Knowledge of project management principles and practices.
Working knowledge of Microsoft Office - Word, Excel, PowerPoint, and Outlook required.
Basic to advanced estimating skills.
Annual salary: $130000-$160000 based on experience.
Apply now for immediate and confidential consideration!
#IND1
Operations Manager
Senior Operations Manager Job 18 miles from Bountiful
At Bamboo Insurance, one of our many strengths is delivering a superior experience to our customers and business partners. Our exceptional people and state of the art technology help us accomplish our goals every day. To continue delivering at a high level, we're seeking a dedicated and experienced individual to join our team as an Operations Manager over our call center. In this role, you will be responsible for overseeing the day-to-day operations of our call center, ensuring smooth and efficient functioning of all call center processes.
Supervisory Responsibilities:
Team Lead(s)
Duties/Responsibilities:
Manage and supervise a team of call center team leads and agents, including hiring, training, and performance evaluation.
Monitor call center performance metrics and implement strategies to improve efficiency and productivity.
Develop and implement call center policies, procedures, and resources to ensure quality customer service.
Handle escalated customer complaints and provide solutions in a timely and efficient manner.
Collaborate with other departments to ensure seamless communication and coordination.
Analyze call center data to identify trends and opportunities for improvement.
Stay up to date with industry trends and best practices to enhance call center operations.
Manage the coaching and development of direct reports to support the department's growth and scalability.
Required Skills/Abilities:
Strong people management skill set: Hiring, training, supervision, coaching, mentoring, and developing top talent.
Strong analytical and problem-solving abilities.
Proficiency in call center software and CRM systems.
Strong knowledge of customer service principles and practices.
Excellent interpersonal, written, and verbal communication skills.
Ability to establish rapport, credibility, trust, and positive relationships with direct reports, including those working remotely.
Familiarity with omni-channel operations structure that interacts with customers through different touchpoints.
Ability to effectively plan and prioritize work activities.
Ability to work with standard office technology, including Microsoft Office Suite.
Familiarity with using third party vendors to complete business functions.
Facilitate an environment that encourages and develops new ideas from employees and management peers.
Required Education and Experience:
Bachelor's degree in related field or equivalent experience.
Proven experience in call center management, with at least 5 years of experience in a similar role.
Supervisory experience, managing a team of at least two direct reports in a customer service/call center setting.
Preferred Experience:
Currently hold (or willing to obtain) a Utah P&C insurance license.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Salary: the salary range for this role is $60,000 to $80,000. Candidate's skills, experience and abilities will be taken into consideration for final offer.
Bamboo is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Store Manager
Senior Operations Manager Job 8 miles from Bountiful
Job Introduction:
If you thrive on empowering a store team to achieve success, and are committed to providing excellent customer service in a fast-paced and friendly environment, consider a Store Manager position at Sprouts Farmer Market. As one of the fastest growing natural foods retailers, we're seeking proven leaders who appreciate that healthy living is a journey and are ready to provide an inviting experience where shoppers and team members alike are inspired to make healthier choices.
Overview of Responsibilities:
Sprouts Store Managers are responsible for overseeing, managing and maximizing the entire business operations of an assigned Sprouts store and all of its related departments; including Produce, Bakery, Deli, Meat, Dairy, Frozen Foods, Vitamins, Beer/ Wine, Bulk Foods, and all other areas of the store.
The Store Manager is responsible for the efficient and profitable operations of the store, including all departments and department-related activities - ensuring cleanliness, safety and a well-stocked inventory. The Store Manager is also accountable for profits and losses, hiring and termination of employees, disciplinary actions, team member training and development, inventory, sales promotion execution and merchandising. Responsibilities also include managing staff issues, department managers, customer complaints, community relations, compliance with store policies and other administrative duties.
Qualifications:
To be a Store Manager at Sprouts Farmers Market you must:
Must have 1-3 years retail management.
Be dependable and reliable, having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays as well as having flexibility with store assignments.
Have strong written and verbal communication skills, the ability to give direction, while participating in a team environment.
Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers in an engaging manner.
Be able to manage department staff to include: interviewing, hiring, training and development, delivering on-time performance appraisals, providing feedback, scheduling, counseling and terminating.
Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals.
Have the ability to deal with emergencies, crises, and any problems which crop up during the day in the store, writing reports for accidents or other incidents such as when employees or customers are hurt within the store or in the parking lot and processes according to company procedures.
Have a strong focus on detail, analytical and problem solving skills. Be able to coordinate sales promotion activities and prepare/supervise preparation of merchandise displays and advertising copy.
Have a strong focus on food safety and sanitation, ensuring all food sold in the store is fresh. The Store Manager is responsible for ensuring dates on merchandise such as dairy products, meats, or baked goods are checked and expired food pulled off the shelves on a regular basis.
Have and maintain Food Safety certification. Must also ensure that all federal, state, and company regulations and standards for all labor, health, safety and sanitation issues in order to maintain a safe and clean work environment for employees and customers to ensure compliance with all OSHA requirements, other governmental regulations and company standards.
Have strong organization and planning skills; able to prioritize and handle multiple tasks.
Have the ability to lift moderately heavy loads up to 75 lbs., the ability to bend, reach, kneel, squat and stand for long periods of time.
Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting **********************************************************
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
Regional Director of Operations - Salt Lake City, UT
Senior Operations Manager Job 8 miles from Bountiful
As the Regional Director of Operations, you will provide strategic leadership and operational oversight for multiple dermatology centers within a designated territory. In this role, you will be responsible for directing, planning, organizing, and supervising all aspects of facility operations to ensure the delivery of high-quality patient care, exceptional service, and efficient center management. You will collaborate with center leadership to develop and implement comprehensive business plans tailored to each facility, driving financial performance and aligning with PhyNet's strategic goals.
Additionally, you will monitor operational effectiveness, identify opportunities for improvement, and champion initiatives to enhance clinical outcomes, staff engagement, and patient satisfaction. This position requires a results-driven leader with the ability to balance strategic vision with day-to-day operational excellence, ensuring the success and growth of each center under your guidance.
Salary Range: $110 - $130 based on experience.
Essential Functions:
To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations.
Manage the clinic operations to ensure the corporate goals of service, associate engagement, patient experience are accomplished and maintain a culture that focuses on quality medical care and customer service while supporting the physicians' needs within the organization.
Direct, supervise and coordinate the functions and activities of clinics including systems, budget, materials management, human resources, data processing and maintenance.
Directs daily operations to include registration, cash collection, charge preparation, referral/authorizations.
Develop an understanding of the intricacies of dermatology clinic visits and surgical procedures, the role of the referring physician, the interplay of the pathology lab with the dermatology offices, and the cosmetic procedures performed within the clinic setting to better support our physician partners, their patients, and the financial goals of PhyNet Dermatology.
Participate in the development of corporate goals, objectives, and policies.
Promote the provision of cost-effective, high-quality health care services for patients.
Ensure a high degree of patient and client satisfaction with the clinics.
Develop initiative, motivation, and positive morale within the center staff.
Maintain compliance with government and third-party payer requirements.
Maintain standards of quality care.
Develop operational plans to assure medical and logistical viability and to fulfill the clinics' goals and objectives in a coordinated, effective, and efficient manner.
Develop budgets, including forecasts of revenue, workload, requirements for personnel, space, equipment, and support services to assure financial viability and to fulfill the clinics' goals and objectives in a coordinated, effective, and efficient manner. Report and interpret monthly and annual data to assure budget compliance.
Implement marketing plans which include assisting with the development of the corporate strategy, promotion of the clinics and their professionals, and product/service assessment. Responsible for public relations and referral relationships.
Analyze market conditions, identify, and interpret trends or deviations from standards and respond by initiating policy or procedure changes. Negotiate client discounts.
Resolve conflicts that occur in an organization while protecting the professional and legal rights of everyone involved.
Resolve problems related to staffing, utilization of facilities, equipment, and supplies.
Analyze systems and procedures and initiate changes to improve workflow and efficiency. Maintain and compile statistics when necessary or upon the request of the senior management.
Recommend center facility improvements including construction, renovation, and purchase of equipment.
Maintain the buildings, grounds, facilities, and equipment in a manner consistent with the highest standards of safety, sanitation, efficiency, and appearance.
Interpret center and corporate policies, objectives, and operational procedures to center employees.
Select and train/orient center personnel.
Work with center staff to develop/implement performance goals and objectives. Determine merit increases, promotions. and disciplinary actions
Interact with other Center Administrators and senior management to ensure coordinated efforts in the development of professional relations and contractual arrangements with third party payers, clients, and government agencies.
Consult with medical staff to ensure compliance with standards and regulations.
Represent clinics at public and professional meetings and conferences as required. Participate in center communication and public relations programs.
Maintain professional affiliations and enhance professional development to keep pace with the trends in health care administration.
Maintain strict confidentiality.
Knowledge, Skills, & Abilities:
Bachelor's degree in health or business administration, preferably with an emphasis in finance or accounting; master's degree preferred.
A minimum of five years of management experience including a minimum of three years' experience in a health care organization; a minimum of three years' experience in positions with responsibility for preparation of budgets and for financial review of statements including variance analysis.
Financial planning, budget preparation, trend analysis and financial analysis.
Dermatology experience preferred.
Excellent people skills. Ability to motivate, cooperate with and work effectively with others.
Knowledge of the organization's policies and procedures.
Knowledge of health care administration, center philosophy and policies and operating procedures.
Knowledge of fiscal management practices and human resource management techniques.
Knowledge of health care administration systems.
Knowledge of governmental regulations.
Knowledge of computer systems and applications.
Skilled in planning, organizing, and supervising.
Skilled in exercising initiative and judgment.
Skilled in developing and maintaining effective relationships with medical and administrative staff, patients, and the public.
Ability to solve problems and make decisions.
Ability to analyze and interpret complex data.
Ability to research and prepare comprehensive reports.
Ability to communicate effectively and clearly in writing and verbally.
This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.
Physical and Mental Demands:
The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:
Physical Requirements:
Occasionally required to stand, walk, and sit for extended periods.
Use hands to handle objects, tools, or controls; reach with hands and arms.
Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.
Senior Manager, Faculty Operations Analytics
Senior Operations Manager Job 8 miles from Bountiful
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Pay Range: $122,100.00 - $219,800.00
Job Description
The Senior Manager, Faculty Operations Analytics leads a high-performing team of data analysts, data scientists, and research scientists to drive impactful research and analytics initiatives that directly influence WGU's faculty operations and student outcomes. This role plays a crucial part in delivering actionable insights and strategic recommendations that inform decision-making across the university, with a primary focus on faculty engagement, academic support, and faculty-driven interventions.
As a key member of the Institutional Analytics and Research team, the Senior Manager is responsible for overseeing the development of tools and processes that enhance the student experience, improve faculty performance, and optimize administrative and academic functions. The Senior Manager ensures that all research and analytics efforts align with WGU's core results: Completion, Equity, and Return. This role involves collaboration with senior leaders to prioritize initiatives that support university goals and contribute to the ongoing evolution of WGU's academic and mentoring strategies.
The Senior Manager will lead the team to deliver critical work products on time and to a high standard, ensuring that analytics and insights are effectively communicated to internal and external stakeholders. Additionally, the Senior Manager fosters a culture of continuous improvement and professional growth by staying ahead of trends in data analytics and learning science, ensuring the team's efforts align with best practices and the evolving needs of the university. Through collaborative leadership and a focus on team development, the Senior Manager will build a team ready to meet the demands of a dynamic and forward-thinking institution.
Primary Responsibilities
Requirement Analysis: Leads and oversees the documentation of research and analytics needs in projects and programs with a student and equity-centered lens, collaborating with peers, cross-functional partners, faculty staff, and leaders. Leads the review and triage of user stories, evaluates their business relevance and priority, and translates them into technical requirements that inform the team's backlog. Defines requirement analysis best practices and drives their adoption across IAR.
Expectation Management: Sets and manages expectations in cross-functional projects and programs, ensuring realistic goal-setting and effective communication about scope, timelines, outcomes, and dependencies.
Stakeholder Management: Proactively develops strong, trust-based relationships with cross-functional partners that lead to the identification, planning, and execution of projects and programs that contribute to positive student outcomes.
People Management: Leads and manages a Faculty Operations Analytics team of approx. 4-7 team members, overseeing research and analytics projects aimed at enhancing faculty effectiveness and improving student outcomes. Owns resource planning for their team and projects and participates in resource planning at the department level.
Mentoring: Regarded by peers and leaders as a role model. Provides constructive feedback and shares technical and institutional knowledge with others regularly. Collaborates with IAR leadership towards the growth and development of other team members.
Project & Initiative Leadership: Drives tasks, activities, and large-scale, cross-functional projects and programs with high levels of autonomy, confidence, and collaboration with peers and partners. Defines and owns project and program plans and communications, proactively manages dependencies, identifies risks and suitable mitigation strategies, manages resource allocation and capacity, and ensures alignment across the team, leaders, and stakeholders. Breaks down complex goals into concrete tasks and activities. Tracks and reports progress, dependencies, and challenges diligently.
Data Querying & Transformation: Identifies adequate data sources and data sets to evaluate hypotheses and support findings of analytics and research projects and experiments. Collaborates with Data Engineering in developing ETL/ELT processes and data pipelines
Data Visualization & Storytelling: Combines data analysis, visualization, and narrative structures to convey information in compelling ways that instigate deliberate action. Participates in the definition of data visualization standards and best practices and promotes their adoption across IAR and the university.
Communication: Conveys information effectively to peers, partners, senior leaders, and, as projects require, external audiences, using a variety of resources and formats (synchronous and asynchronous, verbal and written) such as e-mails, presentations, meetings, and workshops. Is open and responsive to feedback to improve work. Defines and owns (in collaboration with communications teams, as relevant) communication plans for complex, high-visibility projects and programs that span several university departments.
Reporting: Lead the development and management of reporting systems for faculty engagement, faculty performance metrics, and academic processes. Provide training and support to faculty leaders on data literacy and the use of reporting platforms.
Knowledge Management & Documentation: Creates and organizes information about processes, projects, operations, data assets, and insights, making it accessible in ways that increase the university's knowledge and efficiency. Writes and interprets technical documentation (e.g., Entity-Relationship, Conceptual, Logical, and Physical data models). Plays a leading role in continuously improving the university's data management platforms (e.g., data dictionaries, catalogs, etc.), collaborating with Data Engineering and other data and analytics teams.
Functional Acumen: Expert in the university's most relevant KPIs, the drivers that affect them, and plays a leading role in their definition and tracking to ensure we measure what matters and drive operational accountability. Applies sound judgment, systems-thinking, and analytical skills to assess risks, perform root-cause analyses, make recommendations, and drive cross-functional decisions that contribute to the achievement of the university's objectives. Leads strategic planning and operational excellence initiatives across IAR.
Product Data Integration: Collaborate with Product Managers to design data integration strategies for systems used by Instructors, Mentors, faculty leaders, and ancillary users (e.g., Accreditation, Program Development). Oversee analysts working on data integration projects, ensuring alignment with Product, Data Architecture, and Data Engineering teams.
University Representation: Represent WGU at national and international conferences, promoting the university's thought leadership in education research. Work closely with executive leadership and cross-functional teams to ensure research objectives and projects are aligned with WGU's overall strategic direction. Offer technical guidance on research methods and analytical toolsets, ensuring robust and accurate outcomes. Identify and develop new research opportunities that support WGU's direction to individualize and improve the student experience. Perform other senior-level research and administrative duties as needed.
Qualifications
Knowledge, Skills, and Abilities
Team Leadership: 4+ years of experience leading teams of approx. 4-6 people and creating healthy work environments conducive to collaboration, learning, accountability, and high performance. Experienced in the strategic and tactical responsibilities of a people leadership role, including capacity planning, hiring, onboarding, coaching, providing feedback, supporting the definition of individual development plans, appraising performance, and succession planning.
7+ years of experience in a related research field, particularly within education or human systems, with a focus on data science, experimental design, and qualitative research.
Goal setting: Experienced in defining team and individual objectives utilizing OKRs, SMART metrics, and similar frameworks.
Project Execution: Comfortable with common project management methodologies and frameworks (e.g., Waterfall, Agile, SDLC). Experienced using tools like JIRA, asana, Trello, and similar to organize and track tasks and projects. Able to manage multiple research and analytics projects simultaneously.
In-depth knowledge of a field such as learning science, research design, statistics, behavioral science, behavioral economics, education psychology, or related field.
Knowledge of data ETL procedures and systems.
Advanced knowledge of machine learning analytics, including predictive modeling, cluster analysis, and AI applications in data analytics.
Expertise in defining and conducting original scientific research. Experience managing grants and grant-funded research related to faculty operations is preferred.
Proficiency in data manipulation using languages like SQL and Python, and visualization tools such as PowerBI or Tableau.
Experience with both qualitative and quantitative research methodologies.
Proven ability to translate complex research findings into practical insights and communicate them effectively to diverse audiences.
A collaborative mindset, thriving in fast-paced environments and able to foster strong relationships within the team and with external partners.
Ability to influence institutional strategy through research insights and data-driven recommendations.
Self-organization: Performs with very high levels of autonomy, reliability, self-direction, and with a bias for action. Manages conflicting and concurrent activities with minimal need of supervision.
Continuous Learning: Works actively to improve own skills and knowledge through internal and external, formal and informal, structured and unstructured learning. Is a lifelong learner and embodies a growth mindset. Stays abreast of innovative developments in their area work and plays an active role in deploying them at IAR and the university.
Proficient in the MS Office suite, including advanced Excel knowledge.
Proficient in flowchart and diagramming tools like Miro, Visio, Lucidchart, and similar applications.
Education
Bachelor's degree in a relevant research or analytics discipline (e.g., Educational Psychology, Data Science, Economics).
Preferred Qualifications
Master's degree or PhD in a relevant research or analytics discipline (e.g., Education, Psychology, Data Science, Economics).
Experience in lieu of education
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
#LI-ZARD
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at ******************.
Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI
Director of Logistics & Customer Fulfillment Operations
Senior Operations Manager Job 8 miles from Bountiful
Who are we?
Established in 2017, trü frü rapidly ascended the “permissible indulgence” space as a Utah-based company selling one-of-a-kind “better for you” Hyper-Chilled and Hyper-Dried real fruit immersed in premium chocolate to retail outlets nationwide. Winning
Most Innovative New Product
in 2019 and 2022 in the sweets and snacks categories and climbing the fruit-based snack industry chart at an astounding growth rate, trü frü joined the Mars family of brands in February 2023. We are on a mission to build a legacy with trüly remarkable people who can create something special for generations to come!
What you'll do
As the Director of Logistics & Customer Fulfillment at Trü Frü, you will lead the Logistics function, which includes
freight, warehousing, and replenishment execution
, while owning the overall
Supply Chain Network design
and
Customer Fulfillment strategy
. This role is central to transforming Trü Frü's Logistics and Fulfillment capabilities to deliver service excellence and create industry-leading value.
As a strategic leader, you will develop and execute a long-term plan for an optimized logistics network seamlessly integrating transportation, replenishment, and warehousing functions. You'll also oversee day-to-day execution, ensuring that finished goods are efficiently deployed from production locations to meet customer demands while minimizing total cost to serve.
Core to this role
is the ability to balance tactical execution with strategic initiatives in a fast-paced, growth-oriented environment while fostering strong partnerships with internal teams and external stakeholders, such as 4PL (e.g., Uber) and 3PL providers.
Key Responsibilities
Strategic Leadership
Develop and execute the long-term
transportation, replenishment, and warehousing strategy
to support Trü Frü's North American operations.
Lead the design and implementation of an optimal logistics network, focusing on cost efficiency and customer satisfaction.
Own the creation and management of annual operating budgets, providing monthly financial summaries to Supply Chain Leadership.
Replenishment & Warehousing Excellence
Ensure robust replenishment strategies to maintain in-full targets while minimizing inventory holding costs.
Optimize warehouse capacity and processes to support efficient storage, order picking, and distribution across 3PL-managed sites.
Drive the integration and full utilization of
Warehouse Management Systems (WMS)
in alignment with ERP systems.
Transportation Optimization
Oversee day-to-day transportation activities, ensuring on-time delivery and maintaining carrier performance.
Lead RFPs and negotiate transportation rates with carriers in partnership with Procurement to achieve savings and innovation.
Use internal analytics and market data to identify trends and proactively mitigate risks to transportation flow.
Customer Fulfillment
Ensure finished goods are effectively deployed from production sites to meet customer service levels at the lowest cost.
Develop proactive processes to address service constraints and communicate solutions to the customer collaboration team.
Collaborate with cross-functional teams to support promotional launches, seasonal fluctuations, and new product introductions.
Performance Monitoring & Continuous Improvement
Build dashboards and reporting systems to track key metrics, including replenishment accuracy, carrier performance, on-time delivery, and cost savings initiatives.
Lead continuous improvement projects across logistics, replenishment, and warehousing functions to drive efficiency and reduce costs
Conduct network optimization studies and scenario modeling to ensure scalability and resilience.
Stakeholder Collaboration
Foster strong relationships with 4PL and 3PL providers to secure capacity and ensure day-to-day execution.
Work cross-functionally with manufacturing, procurement, and inventory teams to align on strategic goals and ensure seamless operations.
What you'll bring to trü frü
You are...
Strategic thinker with strong analytical and problem-solving abilities.
Detailed-oriented with excellent organizational and time-management skills.
Collaborative leader with a customer-focused approach and the ability to influence stakeholders.
You have...
Bachelor's degree in Supply Chain, Logistics, or related field.
10+ years of experience in logistics, replenishment, and customer fulfillment (preferably in food manufacturing or CPG).
Proven success in transportation, warehousing, and network optimization strategies.
Experience leading TMS and WMS integration projects.
Strong financial acumen related to logistics and supply chain costs.
Familiarity with 4PL partnerships (e.g., Transplace/Uber Freight) and 3PL warehouse management.
Certain states and localities require employers to post a reasonable salary range estimate. Actual salary will be based on various factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.
#LI-Hybrid
What trü frü offers -
Competitive salary, including a target bonus and an impressive benefits package!
Flexible Paid Time Off
Excellent health, dental & vision insurance, with options to fit you and your family's needs.
Long-term disability and short-term disability insurance
Employee Assistance Program (EAP)
401K retirement saving opportunity.
Casual office dress code
A dynamic, ambitious, indulgently fun work environment!
EEO
At trü frü, we are committed to an inclusive workplace where diversity in all its forms is championed. trü frü is proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.
Privacy Policy
Mars and its family of brands is committed to transparency and responsibility in how we handle the personal data entrusted to us by our customers and consumers. To learn more about our privacy policy please follow this link.
Sr Mgr Operational Support
Senior Operations Manager Job 8 miles from Bountiful
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As a Senior Manager Ops Support within our Mass Markets Operations Excellence organization, you will have the unique opportunity to lead a team and work across multiple Mass Market organizations, that all work together to carry out processes that focus on Field Operations and supporting our technicians in installing & repairing our customer orders. Collaborate with various teams across the Mass Markets organization and other business units such as IT, Enterprise, and Engineering Architecture & Technology to establish effective transformation initiatives and deployment strategies. You will lead a team to complete problem and process analysis, process optimization and new process development for ways of working and new system development or releases.
**The Main Responsibilities**
+ Integrate all technician-facing components into a single, organized, and stepped closeout flow with signature capture and retrieval
+ Deploy a searchable knowledge base repository with trigger-based surveys and integrated training
+ Coordinate with IT, Process Team and Field Operations on E2E release management (development, UAT, Pilot & Production deployment)
+ Develop and grow a top-performing team including the job posting and interview process
+ Coordinate with leadership and Field Operations regional teams to identify, quantify, and prioritize opportunities to drive direct OPEX or capital savings back into the ECO organization
+ Manage a direct report team of diverse skillsets and abilities, including all Success Factors requirements
+ Develop comprehensive business cases that detail the cost / benefit analysis of proposed transformation initiatives to help drive product and program strategy
+ Develop operational proposals detailing end-to-end solutioning, including but not limited to financial analysis, flow diagrams, end user experience wireframes, and process highlights
+ Provide clear and concise project updates at the client and Sr. Leadership levels
+ Stay current with industry trends and third-party vendors for prospective solutions to business challenges
+ Coordinate trials and first office applications with the Field Operations Support teams to drive solution acceptance and adoption
**What We Look For in a Candidate**
+ Transformational mindset, ability to identify business challenges and provide operationally acceptable solutions
+ Detailed knowledge of Field Operations processes, procedures, systems and daily required functions for the various regions
+ Ability to manage a diverse direct report team in knowledge and abilities to drive cross functional teams toward common goals
+ Excellent written and oral communications skills, ability to write executive-level communications that are concise, articulate, and professional
+ Knowledge and ability to go from concept to a fully operationalized solution utilizing official Lumen approvals and project processes
+ Highly organized and professional, with the ability to prioritize and manage multiple tasks simultaneously
+ Works effectively within tight deadlines and firm schedules
+ Exhibits good business judgement with the ability to overcome obstacles and think strategically to solve business problems
+ Minimum 4 years as an Operations Field Technician or Central Office Technician
+ Minimum 5 years as an SRO
+ Minimum 5 years as Field Operations Manager/ Staff Support
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (***************************************************
+ Bonus Structure
**What to Expect Next**
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 336605
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
02/11/2025
VP of Fieldpiece Way - Operational Excellence
Senior Operations Manager Job 35 miles from Bountiful
Job Details Management UT - Kamas , UT Hybrid Full Time 4 Year Degree Up to 25% Executive
Are you ready to lead with purpose, drive meaningful change, and shape the future of a company built on humility, craftsmanship, and innovation? At Fieldpiece, we're not just delivering tools-we're empowering HVACR professionals to excel every day. We're seeking a Vice President to champion our proprietary lean operating system, the
Fieldpiece Way
, and guide our team through a culture of continuous improvement.
This isn't a role for figureheads or sideline leaders. We're looking for someone who's as comfortable in the boardroom setting strategic direction as they are on the frontlines facilitating a Kaizen event. If you thrive in an environment where challenges are embraced, ambiguity fuels innovation, and relationships are built on trust and transparency-this is your opportunity.
Ideally, this position is located in Kamas, UT but could also be located in Orange, CA. Travel will be required between the locations at least once/month.
About Fieldpiece
Since 1990, Fieldpiece has been the trusted name in professional-grade HVACR tools. Our products are rugged, reliable, and built to make jobs easier, faster, and smarter. From meters to manifolds, leak detectors to scales, we deliver tools that professionals rely on.
As hard as we've worked to develop new products, we work just as hard to develop our people. With our Hire to Retire philosophy, countless members of our team started working in our facility right out of high school and we encouraged their continued growth and development through college degrees in fields from physics to industrial engineering. We're also focused on keeping our workplace forward-thinking by encouraging our people to read and grow on their own.
Today, after 35 years in the industry, we've accomplished many firsts. We also remain the only company dedicated exclusively to this unique market.
Fieldpiece leads in the way we think, how we work, how we treat our people, and how we remain laser-focused on creating products that empower HVACR professionals - today and tomorrow.
What You'll Do:
Champion Continuous Improvement: Advocate for and implement lean methodologies, systems, and tools across all functions to drive a culture of sustainable improvement.
Lead the Fieldpiece Way: Own and evolve our proprietary lean operating system, ensuring it remains a cornerstone of how we work and grow.
Strategy Deployment: Lead strategic planning processes (Policy Deployment/Hoshin Kanri) to align objectives across the organization.
Program Oversight: Oversee program management, planning, and scheduling, removing roadblocks and creating momentum where needed.
Facilitate Kaizen Events: Plan and execute impactful Kaizen events aligned with strategic objectives and daily management KPIs.
Build Practitioner Certification: Establish and sustain a
Fieldpiece Way Certified Practitioner
process to ensure long-term adoption and expertise.
Data-Driven Leadership: Implement processes for tracking key metrics, analyzing results, and reporting outcomes to stakeholders.
Drive Results: Ensure projects are completed on time, within budget, and deliver measurable impact.
Collaborate Cross-Functionally: Partner with leaders across the organization to prioritize initiatives, drive alignment, and create value.
Foster a Culture of Innovation: Inspire teams to experiment, learn, and push boundaries in product development and operational excellence.
What You Bring:
Bachelor's degree (Engineering preferred); PMP certification or MBA is a plus.
10+ years of leadership experience in Continuous Improvement roles.
Deep expertise in lean tools (e.g., Value Stream Mapping, Standard Work, Daily Management, Strategy Deployment, Kepner-Tregoe Problem Solving).
Experience managing stage-gate Lean Product Development Processes.
Familiarity with established lean systems (e.g., Danaher Business System, Fortive Business System, or equivalent).
A leadership style that balances strategic vision with hands-on execution.
Exceptional communication and influencing skills across all levels of an organization.
Experience building cross-functional collaboration and alignment.
Data-driven decision-making capabilities with the ability to simplify complex metrics.
Industry experience in HVACR, Test & Measurement, or related fields is a plus.
Certification in reputable lean business system tools is a bonus.
Willingness to travel approximately 10% overnight.
Why Join Us?
Flexible work schedules with two days remote per week.
A culture that values creativity, curiosity, and experimentation.
On-site music room with guitars and piano-free lessons included.
Fully stocked kitchen with snacks to keep you fueled.
Explore the Benefits of Being Part of the Fieldpiece Team
Competitive salaries and bonus plan
Excellent health plans with Medical premiums covered at 80% for you and your family - HSA/FSA options
Matching 401k up to 4% with immediate vesting
Hire to Retire philosophy with personal development and growth plans for every employee
Music program that pays for guitar and piano lessons
Excellent selection of snacks in the office
Basic Life and Disability, Supplemental Term Life, Employee Assistance Programs (EAD)
Lunches and bonuses to thank the team for record months
Launch parties so we all celebrate in the successful launch of a new product
Book Bounty Program - read a relevant “LEAN” book and provide a book report
TURTL - Our core values guide everything we do
We are a TRIBE.
Our collective growth starts with individual growth.
We are fully engaged and empowered, collaborating to achieve our common mission.
Our people are central in making Fieldpiece the best place we will work, ever.
We do the UPFRONT HOMEWORK.
We are prepared before coming together to move forward effectively.
We begin with the end in mind by understanding The Why upfront, visualizing, researching, and acting.
We address obstacles head-on with creativity, grit and tenacity, while having fun along the way.
We deliver the RIGHT STUFF.
We deliver innovative solutions by seeing the world through the eyes of our customers.
Our culture of purposeful critical thinking leads to greatness now, rather than perfection never.
We earn TRUST.
We prove our credibility, reliability, and genuine interest in others to build lasting relationships.
Our tribe, partners, end users, suppliers and channel partners can rely on us to listen, act with integrity, and deliver quality.
We are LEAN.
We never stop searching for a better way.
We get started, fail fast, and move forward.
Our actions deliver valuable results.
We leave our EGO at the door.
We are unconcerned to be judged by the questions we ask.
With humility, we value and pursue ideas and feedback from everyone.
Our personal success is derived from the tribe's success.
At Fieldpiece, we believe leadership isn't about authority-it's about authenticity, impact, and empowering others to excel. If you're ready to lead with intention and help us redefine what's possible, we'd love to hear from you.
Join us. Innovate with us. Grow with us.
Market President of Operations
Senior Operations Manager Job 8 miles from Bountiful
The Market President of Operations is responsible for leading and directing a National branded QSR Franchisee group of restaurants in Utah, toward achieving the overall strategic objectives of the Company and his/her specific Zone. The VPO also is responsible for developing the people in Utah and develop people to protect and maintain the Company's core values across the franchise System.
Duties:
Demonstrate and ensure operational excellence through the training, coaching, disciplining, and encouragement of Area Managers/Supervisors and/or Senior Area Managers/Supervisors.
Contributes to the planning and participates fully in business meetings as required.
Effectively evaluates the conflict resolution skills of Area Managers/Supervisors and influences courage in communication
Partner with the Support Center and Human Resources in any investigations that arise in the Area and work with HR and Legal department to finalize and make decisions on any action to be taken.
Supervises at least Seven or more full-time assigned Area Managers/Supervisors and/or Senior Area Managers/Supervisors and makes decisions, with Human Resources (HR) consultation, concerning the hiring, promoting, disciplining, and discharging of Area Managers/Supervisors and/or Senior Area Managers/Supervisors
Serve as a resource for Manager candidates (with Human Resources support) and have final accountability for every Manager hire.
Ensures that restaurants are compliant with all government inspections and expectations and that Franchisors standards are upheld
Monitors sales/labors analysis and works with Area Managers/Supervisors and Senior Area Managers/Supervisors on any operational opportunities identified.
Works with Area Managers/Supervisors and/or Senior Area Managers/Supervisors on a strategic approach for improving brand awareness within the Zone
Assume additional responsibilities as assigned.
Annual Salary : $125,000 plus bonus and benefits
To continue the path for career success at this nationally branded QSR brand, the Vice President of Operations will participate in a skills development program and will be required to achieve certifications associated with the position.
Senior Manager, AMER Compensation Operations
Senior Operations Manager Job 32 miles from Bountiful
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe is looking for a Senior Manager for our Sales Compensation Operations team who will be responsible for supporting the compensation needs of our sales organization. You will play an integral role in Adobe's ongoing compensation strategy by processing results, implementing Adobe controls, and providing ongoing support for the commissionable employees in the field. In this role, you must be comfortable with ambiguity, focused in execution and enjoy regularly collaborating with senior sales leaders.
What you'll do
* Lead a team of sales compensation analysts and be responsible for the operational efficiency of managing the end-to-end sales commission processes
* Develop and maintain strategic partnership with Sales Leaders
* Identify areas of process optimization and automation for Sales Compensation processes
* Develop and track metrics to assess internal team effectiveness: review team capacity, error rate, case management SLA, process improvement effectivenes
* Maintain controls required for accurate payout of commissions
* Collaborate with our finance partners to provide accurate and timely payments to field employees
* Timely and accurate resolution of commissions questions/disputes from field employees
* Develop, maintain, and update systems and processes critical to the reporting and tracking of compensation and sales team metrics
* Develop and present business insights to Sales Compensation management
* Maintain and help run the sales incentive compensation processes
* Collaborate with Sales Operations and Sales Leadership to improve compensation plan design
* Guide special projects, such as data analysis, process improvement, report building, commissions modeling
* Demonstrate spirit of innovation and continuous improvement, suggest and test improvements to sales compensation processes including the use of new tools, technologies and/or ways of working
What you need to succeed
* BA/BS in Finance, Economics, Business Administration, or related degree
* 5-8 years of sales compensation or sales finance experience
* Proven experience in sales compensation, FP&A, or sales operations at a high-growth technology company with recurring revenue (SaaS)
* Experience working with Salesforce.com
* Experience in driving initiatives and cross-functional projects
* Excellent organization, multitasking, and prioritization skills, with a focus on attention to detail and delivering of high-quality results
* Willingness and ability to adapt to the rapid business and organizational changes that accompany a high growth environment
* Exceptional problem-solving skills
* Strong analytical and reasoning skills
* Effective verbal, and written communication skills
* Ability to manage ambiguity
* Advanced Excel skills (including pivot tables, vlookups, data modeling, etc.)
* Experience with ICM/SPM tools (Callidus, Anaplan, Xactly)
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists (****************************************** You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check In.
If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog (********************************** and explore the meaningful benefits (*************************** we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $115,200 -- $245,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.
Senior Manager-Operations Risk Management
Senior Operations Manager Job 21 miles from Bountiful
**You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.
The objective of Operational Risk Management (ORM) Governance team is to develop, oversee and strengthen the organization's Operational Risk Management (ORM) framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team will support ORM internal and external exams and audits, ensure timely closure of findings, educate partners with an examiner and regulator mindset and streamline and enhance the efficiency and effectiveness of ORM exam management process.
**The Senior Manager, Audit & Regulatory Engagement will:**
+ Support the day-to-day internal and external exam management process, working across enterprise functions
+ Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner
+ Partner with ORM teams and advise on responses to exam & audit inquiries
+ Develop and maintain systems and processes to ensure consistent and efficient exam responses across the business unit
+ Review and enforce compliance with enterprise policies
+ Help prepare and present materials to ORM leadership and the Operational Risk Management Committee regarding audit and regulatory initiatives
**Qualifications:**
+ 4 years in a financial risk management function (e.g., audit, compliance, operations, credit, etc.)
+ Understanding of critical operational risk management lifecycle activities
+ Excellent project management with a track record of developing end-to-end risk management processes
+ Strong communication and interpersonal skills
+ Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively
+ Proficiency in SQL, python, and database queries preferred
+ Experience supporting risk exam management processes preferred
**Qualifications**
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters.
* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** US-Utah-Sandy
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25001375
Regional Director of Operations West
Senior Operations Manager Job 8 miles from Bountiful
* MUST HAVE CARDIAC PET EXPERIENCE* Regional Director of Operations, West PET Division At CDL Nuclear Technologies, we help our Cardiology Facility Clients by providing innovative healthcare and medical life science products and service solutions around the country. CDL Nuclear has provided advanced imaging services to more than 850 healthcare facilities since 1992.
What CDL Nuclear can offer you:
This is a great opportunity to join a well-established, national company that will invest in your career growth over the long term. CDL Nuclear would not be where it is today without our incredible, talented people. Therefore, we share our success together by rewarding you for your hard work. Hiring people who are in it for the long run with CDL Nuclear is our goal.
Job Type: Full-Time/Salaried/Exempt with Bonuses
Title: Regional Director of Operations, West PET Division
Reports to: Vice President of Operations PET Division
Location: Phoenix or Salt Lake City or Las Vegas - remote with travel to client sites throughout Western U.S.
What you will do as the Regional Director of Operations PET Division:
FUNCTION:
The Regional Director of Operations is responsible for the smooth and efficient site preparation, commencement, and ongoing operations at each of CDL Nuclear Technologies cardiac PET, PET/CT and SPECT customers, whether such customers are serviced by mobile or fixed equipment, including imaging assets and generator supply. Such responsibilities will require the Regional Director of Operations to be responsible for addressing or supporting any ongoing client issues, including but not limited to: equipment installation and calibration, coordination and management of clinical training for staff and client physicians, vendor management relating to CDL services, technical issues relating to CDL equipment or isotope supply, client radiation program management and accreditation, client upgrade requests for equipment and software, client staff coverage, facility relocations, and equipment installations. The employee must work in collaboration with upper management as well as the Clinical Account Managers in ensuring the objectives of patient care, personnel and equipment management, remote hub acquisitions, customer facility build-outs, equipment procurement, licensing, permitting, credentialing, quality assurance, in-service education, customer satisfaction and radiation safety are met.
RESPONSIBILITIES:
* Work under the Senior Director of Operations on new Customer Clinical/Technical startups.
* Directly interface with the customer, administrators, physicians, nuclear medicine technologists, nurses, equipment providers, physicists, as well as CDL sales and management, to ensure the most efficient startup process.
* Work to ensure each clinical startup is working at smooth operations of the Cardiac PET system from a technologist level and to maintain technologist competence in the future.
* Procure equipment when needed.
* Management of customer site preparation necessary to facilitate equipment installation.
* Equipment management includes overseeing and scheduling of equipment installations by the OEM or third-party vendor, interfacing with OEM and third-party manager and field service engineers and recommending equipment upgrades.
* Ensure client personnel follow ALARA principles.
* Work directly with Clinical Account Managers and Project Managers.
* Ensure on-going operations of the Cardiac PET laboratory run efficiently and all staff are comfortable with all processes.
* Assist in ensuring the objectives of patient care, personnel and equipment management, quality assurance, in-service education, new client start-up, customer satisfaction and radiation safety are met.
* Provide routine updates on progress and issues to the customer, management, and operations personnel. Such updates shall be available weekly, monthly, and as requested.
* Ensure on-going training for clinical and technical advancements and/or for new client employees is conducted.
* Routinely visit client facilities to ensure technologist and physician overall satisfaction.
* Maintain CDL's business and patient confidentiality.
* Diligently apply the CDL Company Objectives of "Best Appropriate Patient Care".
* Perform other duties as assigned.
QUALIFICATIONS:
* Must have an associate degree in Nuclear Medicine, bachelor's preferred.
* Must be board certified by the NMTCB and/or AART.
* Must have a minimum of four years of experience in Nuclear Cardiology/PET management.
* Must have demonstrated creativity in improving work routines and in completing assigned projects.
* Must possess expert communication, human relations, organizational, and clinical/technical Nuclear Cardiac training skills to work effectively and compatibly to complete all tasks required.
* Must possess the professionalism and poise to deal with conflict and emergencies and the ability to deal with change as it occurs.
* Willingness to travel to sites to meet new customers, understand the scope of each project, and effectively oversee all clinical and technical aspects of each.
We offer a comprehensive benefits package, including:
* Competitive pay
* Medical, Vision, and Dental Benefits
* Short-Term Disability
* Company Paid Long-Term Disability
* Company Paid Life & AD&D Insurance
* 401K (with match)
* Employee Discounts
* Employee Referral Program
* Paid Holidays
* PTO
* Company Paid Overnight Per Diem
* Company Provided Uniforms
* State Licensure Reimbursement
* Hands-on training and development
* Opportunities for advancement
CDL Nuclear Technologies is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.
Regional Director of Operations - Salt Lake City, UT
Senior Operations Manager Job 8 miles from Bountiful
As the Regional Director of Operations, you will provide strategic leadership and operational oversight for multiple dermatology centers within a designated territory. In this role, you will be responsible for directing, planning, organizing, and supervising all aspects of facility operations to ensure the delivery of high-quality patient care, exceptional service, and efficient center management. You will collaborate with center leadership to develop and implement comprehensive business plans tailored to each facility, driving financial performance and aligning with PhyNet's strategic goals.
Additionally, you will monitor operational effectiveness, identify opportunities for improvement, and champion initiatives to enhance clinical outcomes, staff engagement, and patient satisfaction. This position requires a results-driven leader with the ability to balance strategic vision with day-to-day operational excellence, ensuring the success and growth of each center under your guidance.
Salary Range: $110 - $130 based on experience.
Essential Functions:
To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations.
Manage the clinic operations to ensure the corporate goals of service, associate engagement, patient experience are accomplished and maintain a culture that focuses on quality medical care and customer service while supporting the physicians' needs within the organization.
Direct, supervise and coordinate the functions and activities of clinics including systems, budget, materials management, human resources, data processing and maintenance.
Directs daily operations to include registration, cash collection, charge preparation, referral/authorizations.
Develop an understanding of the intricacies of dermatology clinic visits and surgical procedures, the role of the referring physician, the interplay of the pathology lab with the dermatology offices, and the cosmetic procedures performed within the clinic setting to better support our physician partners, their patients, and the financial goals of PhyNet Dermatology.
Participate in the development of corporate goals, objectives, and policies.
Promote the provision of cost-effective, high-quality health care services for patients.
Ensure a high degree of patient and client satisfaction with the clinics.
Develop initiative, motivation, and positive morale within the center staff.
Maintain compliance with government and third-party payer requirements.
Maintain standards of quality care.
Develop operational plans to assure medical and logistical viability and to fulfill the clinics' goals and objectives in a coordinated, effective, and efficient manner.
Develop budgets, including forecasts of revenue, workload, requirements for personnel, space, equipment, and support services to assure financial viability and to fulfill the clinics' goals and objectives in a coordinated, effective, and efficient manner. Report and interpret monthly and annual data to assure budget compliance.
Implement marketing plans which include assisting with the development of the corporate strategy, promotion of the clinics and their professionals, and product/service assessment. Responsible for public relations and referral relationships.
Analyze market conditions, identify, and interpret trends or deviations from standards and respond by initiating policy or procedure changes. Negotiate client discounts.
Resolve conflicts that occur in an organization while protecting the professional and legal rights of everyone involved.
Resolve problems related to staffing, utilization of facilities, equipment, and supplies.
Analyze systems and procedures and initiate changes to improve workflow and efficiency. Maintain and compile statistics when necessary or upon the request of the senior management.
Recommend center facility improvements including construction, renovation, and purchase of equipment.
Maintain the buildings, grounds, facilities, and equipment in a manner consistent with the highest standards of safety, sanitation, efficiency, and appearance.
Interpret center and corporate policies, objectives, and operational procedures to center employees.
Select and train/orient center personnel.
Work with center staff to develop/implement performance goals and objectives. Determine merit increases, promotions. and disciplinary actions
Interact with other Center Administrators and senior management to ensure coordinated efforts in the development of professional relations and contractual arrangements with third party payers, clients, and government agencies.
Consult with medical staff to ensure compliance with standards and regulations.
Represent clinics at public and professional meetings and conferences as required. Participate in center communication and public relations programs.
Maintain professional affiliations and enhance professional development to keep pace with the trends in health care administration.
Maintain strict confidentiality.
Knowledge, Skills, & Abilities:
Bachelor's degree in health or business administration, preferably with an emphasis in finance or accounting; master's degree preferred.
A minimum of five years of management experience including a minimum of three years' experience in a health care organization; a minimum of three years' experience in positions with responsibility for preparation of budgets and for financial review of statements including variance analysis.
Financial planning, budget preparation, trend analysis and financial analysis.
Dermatology experience preferred.
Excellent people skills. Ability to motivate, cooperate with and work effectively with others.
Knowledge of the organization's policies and procedures.
Knowledge of health care administration, center philosophy and policies and operating procedures.
Knowledge of fiscal management practices and human resource management techniques.
Knowledge of health care administration systems.
Knowledge of governmental regulations.
Knowledge of computer systems and applications.
Skilled in planning, organizing, and supervising.
Skilled in exercising initiative and judgment.
Skilled in developing and maintaining effective relationships with medical and administrative staff, patients, and the public.
Ability to solve problems and make decisions.
Ability to analyze and interpret complex data.
Ability to research and prepare comprehensive reports.
Ability to communicate effectively and clearly in writing and verbally.
This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.
Physical and Mental Demands:
The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:
Physical Requirements:
Occasionally required to stand, walk, and sit for extended periods.
Use hands to handle objects, tools, or controls; reach with hands and arms.
Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.
Grounds Manager
Senior Operations Manager Job 8 miles from Bountiful
We are looking for a hands-on Grounds Manager to oversee the maintenance and landscaping of the hotel's outdoor spaces, including gardens, pathways, lawns, and parking areas. This role ensures that the hotel's exterior is visually appealing, safe, and well-maintained, enhancing the guest experience and supporting the hotel's brand image.
Responsibilities:
Specializing in display gardens.
Installation and maintenance of turf care, arbor care, and hardscape surfaces (parking garages, etc).
Manage and lead the grounds keeping team.
Oversee the care of lawns, trees, shrubs, and flower beds; maintain pathways, outdoor furniture, and other exterior elements.
Ensure that all outdoor areas are safe, including snow and ice removal in winter, clearing debris, and addressing hazards promptly.
Plan for seasonal changes, procure necessary equipment and supplies, and manage the grounds keeping budget.
Work with external contractors for specialized services (e.g., pest control, irrigation installation, or tree trimming).
Collaborate with General Manager to align landscaping designs with the hotel's theme and brand standards.
Participates in the development and administration of the Grounds & Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; implement adjustments as necessary
Ensures staff is working safely, efficiently, and are aware of proper safety guidelines
Anticipates problems and appropriate solutions; investigates, analyzes and resolves operational problems and complaints
Assists with equipment operation of mowers, tractors, skid loaders, fork lifts, etc.
Provide and exceptional guest experience through meticulous project planning and execution.
Qualifications:
2+ Years of management experience in Grounds Management (Hotel preferred).
Proficient in Microsoft Excel, Word, Outlook.
Ability to establish and maintain effective working relationships as necessary for work assignments
Ability to communicate effectively both orally and in writing
Ability to prepare budgets and monitor area expenditures
Ability to perform strenuous work under varying weather conditions
Ability to plan, assign, and supervise the work of subordinates and to instruct them in a proper work methods and procedures
Detail-oriented; good time- management skills; problem solver; team oriented; flexible, takes initiative; able to lead others.