Scanning Operator - Third Shift
Senior operations manager job in Chantilly, VA
CTG is seeking to fill a Scanning Operator opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.
The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications.
Job Title: Scanning Operator - Third Shift
Location: Chantilly, VA
Duration: Ongoing contract
Shift: M-Sat, 10pm - 7am (Night shift)
Pay: $20.17/hr
We are looking for candidates with previous Document Scanning experience/print experience
Duties:
Conduct quality checks on own work to ensure accuracy and output meet standards.
Adhere to all safety procedures and security requirements.
Able to work independently and be part of a team.
Perform backfile duties for absent coworkers.
Perform other duties as assigned by Lead or Manager.
Document Preparation:
Validation/Reconciliation of boxes/files received.
Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings.
Use a handheld scanner to scan the box barcode.
Insert slip sheets at appropriate levels for document separation.
Identify oversized documents for wide-format scanning.
Identify undersized documents that may need special handling and escalate exception items during production to the lead.
Imaging Responsibilities:
Operate high-speed scanning equipment to convert paper documents to digital formats.
Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.).
Convert scanned documents, microfilm, and microfiche to digital formats.
Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership.
Essential Functions:
Prepare customer documents for the digital imaging process.
Check physical documents for issues that may complicate the scanning process.
Index scanned images according to customer guidelines and additional post-imaging services.
Director of Operations
Senior operations manager job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$105,000 - $130,000 + Benefits
About Us
Mad Science of DC brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region every year. Our mission is to show kids how amazing science can be through unforgettable STEM experiences.
We are hiring a Director of Operations to run the operational engine that powers all of this - a leader exceptional in logistics, scheduling, staffing, systems, and multi-site operations.
This is our highest operational role, designed for someone who loves complexity, builds systems that scale, and thrives in fast-paced environments.
⭐What You'll Lead
Logistics & Scheduling (Core Function)
Build and manage weekly schedules for programs at 100+ schools
Assign 30-40 instructors (school year) and 80+ instructors (summer)
Ensure 100% program coverage with minimal last-minute changes
Optimize instructor travel routes, timing, and resource allocation
Oversee equipment flow, supply kits, and warehouse coordination
Maintain a stable, predictable logistics rhythm across the organization
Team Leadership
Lead Senior Instructors, Zone Coordinators, and instructional staff
Run training, onboarding, and staff development programs
Ensure consistent, high-quality program delivery
Summer Operations (High-Volume Season)
Serve as the first point of contact for routine counselor issues
Handle typical parent calls and moderate behavior concerns
Provide rapid problem-solving support to staff on-site
Serious behavior or safety issues are escalated directly to the owner
Ensure camps run smoothly, safely, and with high parent satisfaction
Hiring & Staffing
Own recruiting, interviewing, hiring, and onboarding
Build and maintain seasonal hiring pipelines
Develop staffing plans for school-year and summer demand
Office Operations & Culture
Help maintain a positive, energetic, mission-driven office culture
Collaborate with the owner on staff performance tracking
Lead internal events (team gatherings, holiday events, staff appreciation)
Customer, School & Parent Support (School Year)
Resolve operational issues quickly and professionally
Provide program quality oversight
Support the sales team during high-volume periods when needed
Compliance & Standards
Maintain background checks, certifications, and safety documentation
Keep policies updated and properly documented
Create and maintain SOPs for key operational processes
Strategic Growth Support
As the company grows, partner with leadership to:
Identify opportunities to scale
Improve and automate operational systems
Increase organizational capacity
Forecast logistics and staffing needs for expansion
Ensure the infrastructure supports smart, sustainable growth
This role has major influence over how Mad Science evolves in the coming years.
🕒 Hours & Location
Full-time · In-person · 12065 Tech Rd, Silver Spring, MD
School Year:
Monday-Friday, 9:00 AM - 5:00 PM
Summer (10 Weeks):
Monday-Friday, 8:00 AM - 4:00 PM
Summer includes after-hours availability for urgent scheduling or staffing issues. These situations generally won't take much time, but when they arise, they require quick decision-making. This is primarily
availability
, not extended work hours. This work can be done remotely.
📈 Success Metrics (What Winning Looks Like)
95-100% of programs staffed 7 days in advance
98%+ on-time program start rate
Reduced instructor travel time over 6 months
Parent & school satisfaction rating of 4.7+/5
Summer hiring completed by May 15
Full implementation of SOPs within 6 months
High seasonal staff retention and training completion
💼 Compensation & Benefits
$105,000-$130,000, depending on experience and demonstrated strength in multi-site operations
Health insurance (60% employer paid)
Retirement plan with match + ROTH IRA option
PTO + holidays + sick leave
Top Operational Leadership Role
This is the highest operations position in the company, offering long-term stability, broad decision-making authority, and significant influence over how the organization grows and operates.
🎉 Why Join Us
You'll run a large, meaningful operation that sparks curiosity in thousands of kids each year - while building scalable systems in a mission-driven organization that values excellence, creativity, and impact.
Red Team Operator
Senior operations manager job in Fort Belvoir, VA
Veteran-Owned Firm Seeking a Red Team Operator (Computer Exploitation) for an Onsite role in Fort Belvoir, VA
My name is Stephen Hrutka, and I am the owner of a Veteran-Owned management consulting firm in Washington, DC, focused on Technical/Cleared Recruiting for the DoD and IC.
HRUCKUS helps other Veteran-Owned businesses recruit for positions across the VA, SBA, HHS, DARPA, and other cutting-edge R&D related defense agencies.
We seek to fill a Red Team Operator (Computer Exploitation) position in Fort Belvoir, VA.
The ideal candidate is a DMV resident who holds an active TS/SCI clearance, an IAT Level III certification, and at least eight years of experience in systems engineering and administration. A Master's degree in computer science or a related discipline, as well as OSCP or GPEN certifications, are a plus.
If you're interested, I'd be glad to provide more details about the role and further discuss your qualifications.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: In support of a premier intelligence operations agency, we are seeking a Computer Exploitation Engineer with experience in offensive (Red Team) penetration testing. Qualified Red Team Operators will have experience with cyber exploitation techniques involving initial access, execution, persistence, privilege escalation, defense evasion, credential access, lateral movement, collection, exfiltration, command and control, and device hacking. Operators will apply advanced consulting skills and extensive technical expertise for threat analysis, vulnerability assessments, and persistent penetration testing cyber campaigns. A successful Computer Exploitation Engineer will be capable of working without considerable direction, as well as mentor and supervise team members, as needed.
Key Responsibilities:
Assess physical security and Operations Security factors as they relate to information assurance and force protection through attempting to gain physical access to secure facilities
Assess new technologies, software applications, and devices relevant to Information Operations
Coordinate, facilitate, and develop training materials and products in accordance with Government-provided guidelines
Support Computer Network Security and Exploitation tasks:
Assess computer network defense and information assurance in support of customer organizations
Provide vulnerability assessments in support of off-site systems, network architecture, policy and procedure, applications, and system integrity reviews
Assist with development and maintenance of Red Team Detachment assessment methods, tools, and techniques
Perform code review, protocol and input fuzzing in order to find vulnerabilities
Perform analysis of disassembled code when source code is unavailable
Develop exploits based on identified vulnerabilities
Recommend fixes and mitigation for identified vulnerabilities
Create and maintain adversary emulation tool sets and development
Develop and deliver technical reports and executive summaries of Red Team missions
Document tools, techniques, processes, and procedures
Required Qualifications:
8+ years of experience with systems engineering and administration
BA or BS degree required
Current U.S. Government Top Secret Clearance w/ SCI and a CI-Polygraph eligibility; applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information
DoD 8570 Information Assurance Technical - Level III certification
Additional Qualifications:
Possession of excellent verbal and written communication skills
Self-starter requiring limited direction and supervision
Experience supporting IC or DoD customers
Ability to work with high-level government and military officials and brief senior customer personnel
Ability to organize and prioritize numerous customer requests in a fast-paced, deadline-driven environment
MS degree in Computer Science or related discipline preferred
Offensive Security Professional Certification (OSCP) preferred
Global Privacy Enforcement Network (GPEN) preferred
Details:
Job Title: Red Team Operator - Computer Exploitation Engineer
Location: Fort Belvoir, VA 22060
Clearance Requirement: Active Top-Secret Clearance w/ SCI and a CI-Polygraph eligibility
Assignment Type: Full-time, Onsite
Salary Range: $135,000 to $145,000 per year with benefits:
Competitive salary for well-qualified applicants
Relocation assistance available for highly qualified candidates
401(k) plan
Annual performance bonus
Certification and advanced degree attainment bonuses
Student Loan / Tuition reimbursement
Health Care Insurance (medical, dental, vision)
Up to four weeks of paid vacation
11 Federal Holidays, and 3 Floating Holidays
Team bonding events
Operations Manager DC
Senior operations manager job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial Management
Manage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
FPI Corporate Director of Treasury- Finance
Senior operations manager job in Baltimore, MD
The Director of Treasury will be responsible for assisting the CFO with the organization's cash management and financial risk management functions. This role will manage all aspects of treasury management and operations, including tracking and optimizing cash flow, liquidity planning, identifying and mitigating financial risk, and ensuring compliance with regulatory requirements. The successful candidate will work closely with the CFO to support the company's financial objectives and growth plans.
EDUCATION and/or EXPERIENCE
Bachelor's degree in Finance, Accounting or related field from a four-year college or university
Advanced degree (MBA, CPA, etc) preferred
Minimum of 8 years finance, treasury operations and/or related experience or an equivalent combination of relevant education and/or experience
Works closely with the CFO to construct and advance an integrated treasury management strategy with proper planning and specific criteria designed to maintain sufficient cash reserves, proactively identify, monitor and mitigate financial risks, and maximize organizational value, expanding the organization's ability to invest in growth and capitalize on market opportunities.
Works closely with the Finance, Billing, and other teams to understand cash flow timing and fluctuations in support of a successful integrated treasury management strategy, recommending changes to strategy as appropriate.
Develops and implements policies and procedures, including policies related to management of cash, debt, investments, capital structure and insurance. Actively monitors compliance with business, tax, and regulatory requirements related to the treasury function.
Assists the CFO with negotiation of banking or debt instruments, managing debt issuance, ensuring compliance with debt covenants, etc.
Manages FPI's debt portfolio including all taxable and tax-exempt bonds and commercial paper programs including any new issuances, refunding, or program enhancements.
Ensure internal controls and processes related to the treasury function are robust, mitigating the risk of error or fraud. Enhances treasury operations and drives innovation in cash management and financial analysis through multiple approaches, especially leveraging technology.
Supports the cash and risk management needs for new and existing business projects / ventures, new legal entities, etc. Effectively assesses the cost of capital for projects / ventures, recommending the best option that aligns with the overall organizational strategy.
Manages and foster both internal and external working relationships, including department finance leaders and staff, banks, brokers, and bond trustees.
Delivers treasury management reporting inclusive of cash flow analysis, market trends and KPIs that are aligned with FPI's strategic goals.
Total Rewards
The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employee's life, career and retirement. More information can be found here: ****************************************************
Operations Manager
Senior operations manager job in Washington, DC
Job Description: Operations Manager
Reports To: Executive Director
Position Type: Full-Time, Permanent
About Us
The World Federation of Direct Selling Associations (WFDSA) is a global trade association with a bold mission: to strengthen our industry's voice on the world stage, foster meaningful international collaboration, and shape policies that drive innovation and growth for our members worldwide. We work with everyone from CEOs to policy leaders and our 50-plus Direct Selling Associations around the world to power a $170 billion industry driven by over 100 million independent entrepreneurs, about 70% of whom are women, to develop and uphold the highest ethical standards for operations, advocate for our industry and support the growth of direct selling in key markets.
As part of our small but ambitious team, the Operations Manager will play a central role in shaping how our organization runs and grows. This is an exciting opportunity to work in a collaborative, entrepreneurial environment where every day brings new challenges and the chance to make a tangible difference. The role spans operations, bookkeeping, HR support, executive assistance, and project management, providing a broad view of the organization, direct relationships with senior executives, and daily opportunities to influence its success.
We're looking for someone who thrives in a fast-paced, start-up environment and is eager to grow alongside us.
Key Responsibilities
Operational Support
Maintain internal systems, documents, and processes to support efficient day-to-day operations.
Assist in vendor management, contract tracking, and procurement activities.
Bookkeeping & Finance
Maintain accurate financial records, including tracking expenses, processing payments, and managing invoices.
Support monthly reconciliations, budget monitoring, and financial reporting.
Coordinate with external accountants for audits and year-end reporting.
Human Resources Support
Assist with employee onboarding, offboarding, and maintaining up-to-date personnel records.
Support administration of benefits, leave tracking, and compliance with HR policies.
Executive Assistance
Provide daily administrative support to the Executive Director.
Manage calendars, schedule meetings, coordinate travel, and prepare meeting materials.
Draft and format correspondence, presentations, and reports.
Other duties as assigned, including event support for our World Congress.
Project Management
Help plan, coordinate, and track progress on special projects and organizational initiatives.
Collaborate with internal and external stakeholders to meet deadlines and deliverables.
Microsoft Office Proficiency
Use Excel for data tracking, financial analysis, and reporting.
Develop and format professional PowerPoint presentations.
Create and manage documents, communications, and scheduling via Word and Outlook.
Required Qualifications
Bachelor's degree in business administration, operations, or a related field.
3-5 years of relevant experience in accounting / budgeting, operations, administration, and project coordination.
Proven ability to handle bookkeeping and basic financial functions.
Strong skills in Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook.
Experience supporting and interacting with senior leadership or executives.
Excellent organizational, multitasking, and communication skills.
Ability to work independently, handle confidential information, and meet deadlines.
Comfortable working in a remote, multicultural, and fast-paced environment.
Preferred Qualifications
Experience working in a trade association or membership-based organization.
Familiarity with global operations or international stakeholder coordination.
Exposure to HR functions and best practices in a small to mid-sized organization.
Language fluency: please indicate in your cover letter the languages in which you have demonstrated/proven fluency in speaking, writing and reading in a business or professional environment besides English.
Additional Information
Competitive salary and benefits package.
Professional development opportunities.
Collaborative team culture with flexibility and respect for work-life balance.
Location: Based in Washington, D.C.; remote candidates will be considered. Some travel may be required.
How to Apply
Please submit your resume and a cover letter outlining your qualifications and interest in the role to the link specified. Only qualified candidates will be contacted. Thank you for your interest.
Autonomous Vehicle Operations Manager
Senior operations manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
Regional Operations Manager
Senior operations manager job in Baltimore, MD
IN A NUTSHELL
*Please note, ideal candidates are located in the NE Region - Pennsylvania, Maryland, New York, New Jersey, or Massachusetts
Sciens Building Solutions is seeking a District Operations Manager who is a positive change agent and can drive high customer satisfaction while leading multiple Divisions, including engineering, project execution and service departments, along with a back-office teams to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a district operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Ensure all associates embrace the safety culture and comply with all safety initiatives.
Oversee the engineering, project management, solutions, and service departments for the assigned Divisions.
Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff for the assigned Divisions.
Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
Develop budgets and meet revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
Understand root causes of cost overruns. Develop and implement cost mitigation strategies.
Execute monthly project cost and Work in Progress (WIP) analysis for the assigned Divisions.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Build a high-performance culture to include performance reviews and development initiatives.
Responsible for overall manpower planning and allocation for the assigned Divisions.
Ensure customer satisfaction and cash collections.
Collaborate with the sales team to support the growth and profitability of the Divisions.
WHAT WE LIKE ABOUT YOU
5-10 years' experience in an operations manager role within the fire and life safety industry.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire and life safety systems.
Advanced understanding of Profit and Loss statements and key financial drivers.
Proven ability to attract, develop, grow, and retain a strong and effective team.
Ability to manage multiple Profit and Loss goals and targets across Divisions.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
Ability to travel overnight as needed.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement
Senior Manager AI Enablement and Data Science
Senior operations manager job in Washington, DC
Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something
big
, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, and adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
Sr Manager - AI Enablement & Data Science
We are seeking an experienced and visionary leader to drive our AI Enablement and Data Science initiatives. This role will oversee the strategy, execution, and adoption of AI and data science solutions across the organization, empowering business teams through advanced analytics, scalable AI capabilities, and data-driven decision-making. You will build and lead a high-performing team, partnering with business stakeholders to unlock value from data and accelerate our AI maturity. The Sr Manager of AI Enablement & Data Science will work with engineers to design, develop, and deploy AI-driven solutions tailored to the unique challenges of the quick-serve restaurant industry. This role requires deep technical expertise in AI, machine learning, and data science, combined with a practical understanding of QSR operations, such as supply chain management, customer behavior analysis, and operational efficiency. The ideal candidate will bridge technical innovation with business impact, delivering scalable solutions that improve guest experience, streamline processes, and drive profitability.
What You'll Do:
Strategy and Leadership:
Define and execute the AI/ML/Gen AI technical direction, vision, and roadmap ensuring alignment with strategic goals
Serve as a trusted advisor to senior executives, translating complex data science topics into business language
Lead cross-functional AI Council to ensure compliance with data privacy, security, and ethical AI standards and identify high-value AI use cases and prioritize investments
Establish frameworks, platforms, and reusable assets to democratize AI and make it accessible across business units
Develop team strategy
Model Development: Oversee the design, development, and deployment of machine learning models and algorithms to solve QSR-specific challenges, including:
Predictive analytics for inventory and supply chain optimization.
Customer segmentation and personalized recommendation systems for drive-thru, mobile apps, and loyalty programs.
Real-time analytics for operational efficiency, such as staffing optimization and queue management.
Natural language processing (NLP)
Data Infrastructure: Collaborate with IT and engineering teams to build and maintain robust data pipelines, ensuring high-quality, real-time data availability for AI applications.
Practical Application: Translate complex AI models into actionable insights and tools that non-technical stakeholders (e.g., restaurant managers, marketing teams) can leverage to improve decision-making.
Stay at the forefront of AI and data science advancements, evaluating their potential applications to our business and presenting your findings to senior leadership.
Oversee the entire data science lifecycle, from data collection and cleaning to model development, deployment, and performance monitoring on the Databricks platform.
Develop and maintain a robust data infrastructure on AWS and Databricks to support our AI and data science initiatives.
The Qualifications:
10+ years of hands-on experience in data science and machine learning.
5+ years people leadership experience with the ability to hire, develop, and build high-performing teams.
Proven experience with the Databricks platform for large-scale data engineering, analytics, and machine learning.
Excellent executive communication skills with the ability to influence stakeholders at all levels
Experience with big data tools (e.g., Hadoop, Spark, Databricks) and data pipeline orchestration (e.g., Airflow, Kafka).
Proficiency in programming languages such as Python, R, Scala, or SQL.
Expertise in developing and deploying machine learning models, including supervised and unsupervised learning, deep learning, and NLP.
Strong understanding of data engineering principles, including ETL processes and database management.
Familiarity with real-time analytics and edge computing for IoT applications in restaurants (e.g., smart kitchen equipment).
Master's degree or PhD in Computer Science, Applied Mathematics, Data Science, or related quantitative field desired, or bachelor's degree in quantitative disciplines (Science, Technology, Engineering, Mathematics)
Physical Requirements:
Ability to maintain stationary position to be able to operate a computer and other office equipment
Must be able to identify, analyze and assess details
For certain positions, must be able to occasionally move or transport items up to 50 pounds
Ability to communicate with others and exchange information accurately and effectively
Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
Ability to work in a constant state of alertness and in a safe manner
What we offer:
Competitive salary, plus bonus and long-term incentives*
Early Wage Access!
Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
401k enrollment with CAVA contribution
Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
Free CAVA food
Casual work environment
The opportunity to be on the ground floor of a rapidly growing brand
All exempt and non-exempt employees are eligible for benefits. Benefits are effective on the 1st of the month following 30 days of service, and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired
Please note that visa sponsorship is not available.
The compensation range posted includes total cash
*Indicates qualifying eligible positions only
CAVA - Joining “A culture, not a concept”
This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
District Manager
Senior operations manager job in Baltimore, MD
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner.
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Branch Operations Manager (Industrial Distribution, Mount Airy, MD)
Senior operations manager job in Mount Airy, MD
Innovative, growth-oriented thermal component distribution company dedicated to providing high-quality thermal solutions is seeking a talented Branch Operations Manager.
The Branch Operations Manager is a crucial member of the leadership team and is responsible for the overall administrative and operational management of the branch location, ensuring efficiency, high customer satisfaction, and effective resource utilization. This role focuses on internal processes, administration, and team management. The Manager reports to the General Manager and collaborates with the Sales Director for management of the customer service team.
Key Responsibilities:
Operations and Administration
Oversee all non-sales branch functions, including customer service administration, order fulfillment administration, facility maintenance, and general office operations.
Develop, implement, and maintain efficient operational and administrative procedures to maximize productivity and profitability.
Manage local P&L components, controlling operating expenses and contributing to budget adherence.
Ensure timely and accurate processing of all administrative paperwork, including invoices, purchase orders, and daily transaction reports.
Manage the physical office facility, ensuring a safe, organized, and clean environment.
Management: Warehousing
Warehouse Manager reports to the Branch Manager to ensure seamless and efficient execution of all logistics functions, including receiving, stocking, pulling, shipping, and facility safety.
Branch Manager oversees inventory administration and system accuracy, collaborating with the Warehouse Manager on physical inventory control (e.g., cycle counting, physical inventories) to minimize loss.
Branch Manager coordinates with the Warehouse Manager and corporate purchasing to maintain optimal stock levels and manage supply chain execution.
Collaborative Management: Customer Service & Staff
Manage the Customer Service Representative (CSR) team in conjunction with the Sales Director and General Manager to manage the customer service team. This collaboration ensures alignment between operational efficiency and customer experience goals.
Handle complex or escalated customer issues and service complaints effectively and professionally.
Directly manage all administrative and operational staff (excluding sales), including hiring, training, scheduling, and conducting performance reviews.
Promote a culture of teamwork, accountability, and continuous improvement across the branch.
Reporting and Compliance
Provide regular updates on branch performance, operational metrics, and staffing matters.
Ensure all office operations comply with company policies, state and federal laws, and industry regulations.
Develop and enforce office safety protocols and manage all necessary documentation related to regulatory compliance.
Required Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
Minimum of 5-7 years of experience in a distribution or administrative/operations environment, with at least 3 years in a management or supervisory role.
Proven ability to manage teams and collaborate effectively across functional lines (e.g., working with Sales and Warehouse teams).
Proficiency with ERP systems, Inventory Management Software administration, and Microsoft Office Suite.
Strong organizational, problem-solving, and decision-making abilities, with experience in managing expenses and budgets.
Senior Manager - Contract Management
Senior operations manager job in Annapolis, MD
Our client is seeking a Senior Manager - Contract Management to join their team! This position is located in Annapolis Junction, MD.
Lead the preparation and submission of responses to Requests for Information (RFIs), Requests for Quotes (RFQs), Invitations for Bids (IFBs), and Requests for Proposals (RFPs) for government agencies
Analyze and interpret complex government-issued solicitations to identify all technical, administrative, and compliance requirements
Develop clear, well-structured point-by-point proposal responses aligned to stated evaluation criteria and agency priorities
Craft persuasive proposal narratives that clearly articulate the company's capabilities, value proposition, and ability to meet or exceed agency needs
Serve as the primary liaison with Contracting Officers (COs), including drafting formal questions, clarifications, and responses to post-submission inquiries
Collaborate cross-functionally with internal subject matter experts (SMEs) to gather content, validate technical accuracy, and secure commitments to contract requirements
Conduct final reviews of award documents to ensure alignment with submitted proposals and identify any high-risk or non-standard terms for escalation to Senior Management
Ensure all proposal submissions comply with corporate legal policies, federal acquisition regulations (FAR), and applicable government contracting standards
Maintain a strong understanding of business objectives, legal provisions, and internal corporate policies throughout the proposal process
Desired Skills/Experience:
Bachelor's degree in Business, Legal Studies, Communications, or a related field
Proven experience writing and managing proposals submitted to government agencies, Federal experience strongly preferred
Exceptional written and verbal communication skills, with the ability to convey complex information clearly and persuasively
Strong ability to synthesize information from multiple stakeholders into a concise, cohesive, and compliant final product
Excellent time management and organizational skills, with the ability to manage multiple concurrent deadlines in a fast-paced environment
Meticulous attention to detail with a strong focus on accuracy and compliance
Proficiency in Microsoft Office and Google Workspace business applications
Advanced technical writing experience
Familiarity with wireless products and services
Strong financial and business acumen related to pricing, cost structures, and value propositions
Background or exposure to legal, contracts, or government compliance functions
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $31.15 and $44.50. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Service Manager
Senior operations manager job in Laurel, MD
Service Manager - Commercial Operations
The Service Manager is responsible for overseeing all day-to-day field operations within the “Scavenger” commercial wastewater services division. This role leads field teams, ensures safe and efficient job execution, monitors productivity and job costs, and supports customer satisfaction. You'll be collaborating closely with dispatch, project coordination, and departmental leadership to ensure smooth workflows and operational success.
What you'll be doing:
Lead, train, and support Field Supervisors, Technicians, and Apprentices
Set expectations for field staff and hold team members accountable to performance and safety standards
Oversee daily field scheduling, dispatching, and workload allocation
Conduct job site visits to ensure quality workmanship, productivity, and proper safety practices
Monitor material usage, labor hours, job costs, and field efficiency
Reinforce company safety protocols and assist with incident or claim investigations
Support hiring, onboarding, training, and disciplinary actions for field staff
Work with the coordination team to ensure proper technician assignment for each job
Provide quick-turn estimates for small projects when necessary
Ensure all work complies with local codes, regulations, and company standards
Resolve customer concerns, complaints, and invoice disputes
Participate in after-hours emergency call rotation
Maintain strong communication with the Department Manager, Call Center, Project Coordination, and Accounting teams
What we need:
5+ years of related field experience in HVAC, Wastewater, MEP, Transportation or Fleet
Plumbing, Wastewater or Trade background a plus
5+ years of supervisory or management experience
Bachelor's degree in Business Management or related field (preferred)
Strong leadership, communication, and organizational skills
Ability to manage multiple field priorities and personnel
Ability to navigate construction site environments
Proficiency with administrative tasks and willingness to learn company software
Business Manager
Senior operations manager job in Washington, DC
Olive & Loom is a lifestyle brand specializing in artisanal home, gift, and lifestyle items inspired by Mediterranean traditions and aesthetics. Since its founding in 2016, Olive & Loom has focused on creating high-quality, hand-loomed Turkish towels, luxurious 100% Turkish cotton textiles, olive oil-based soaps, and beachwear. In 2019, the brand expanded into retail with a flagship store at North Bethesda's Pike & Rose center, offering a selection of thoughtfully curated products. Olive & Loom celebrates the harmony between tradition and modern design, providing well-crafted goods that bring relaxation and luxury into everyday life.
Role Description
This is a full-time on-site role for a Business Manager at Olive & Loom, located in Kensington, MD. The Business Manager will oversee daily operations for both retail store as well as wholesale business, manage staff, and ensure the efficient running of the location to meet business goals. Responsibilities include inventory management, overseeing merchandising, coordinating with vendors, analyzing sales performance, and implementing strategies for growth. The role also involves nurturing customer relationships to deliver excellent service and collaborating with team members to maintain a cohesive shopping experience.
Qualifications
Proficiency in operations management, inventory control, and vendor relations
Experience with team leadership, staff supervision, and performance management skills
Strong analytical skills for sales performance analysis and strategy implementation
Excellent customer service and communication skills, with a focus on guest satisfaction
Understanding of merchandising and retail operations processes
Ability to work onsite in Kensington, MD, with flexible availability, including weekends
High-level organizational, multitasking, and problem-solving abilities
Prior experience in retail or lifestyle brands is a plus
Bachelor's degree in Business Administration, Retail Management, or related field preferred
Senior Retail Operations Manager
Senior operations manager job in Baltimore, MD
The Senior Retail Operations Manager serves as the second-in-command for retail operations at a at Baltimore/Washington International Airport (BWI) partnering with the Director to drive commercial success and operational excellence. This leadership role takes ownership of day-to-day operations management, team development, and performance optimization while ensuring superior customer service delivery and maintaining key stakeholder relationships across the retail portfolio.
Essential Functions:
Partners with Director of Operations to establish and execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement of budgeted targets and operational standards
Leads daily retail operations across all locations with full accountability for operational excellence, compliance with company policies, and achievement of performance metrics while serving as primary operational decision-maker in Senior Director's absence
Implements Standard Operating Procedures (SOPs) across airport retail operations by conducting regular operational reviews, ensuring management and staff execute opening/closing procedures with full accountability for operational standards, and supporting ACDBE partner collaboration on reporting and certification processes; ensures subordinate management teams maintain consistent adherence to operational protocols while monitoring SOP effectiveness and recommending operational improvements to Director of Operations based on performance data and field observations
In collaboration with the Director of Operations, develops and implements comprehensive action plans to optimize sales performance by store, category, and brand; conducts regular operational reviews and communicates strategic initiatives to management teams
Oversees implementation of daily timekeeping review processes; monitors overtime trends and labor cost performance across assigned areas to ensure compliance with company policies and labor regulations
Assists with making hiring, termination, advancement, and promotion decisions for retail management and associates while promoting company brands as employer of choice and ensuring diversity and inclusion execution across operations
Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations with full compliance accountability
Provides leadership development, performance coaching, and guidance to retail management teams while fostering employee engagement and supporting comprehensive career advancement initiatives
Manages inventory control, merchandise receiving processes, vendor relationships, and supply chain coordination to ensure optimal stock levels, product availability, and cost-effective operations
Collaborates with brand partners to maintain brand compliance, execute promotional initiatives, and implement marketing programs with measurable business impact
Resolves complex operational challenges and customer issues using sound business judgment while maintaining authority for significant operational decisions and escalating complex matters
Ensures display areas maintain superior visual appeal according to brand standards, optimizes equipment functionality, and maintains store presentation that exceeds customer expectations and drives revenue
Monitors market trends, competitive landscape, and consumer behavior to inform operational strategies while ensuring compliance with category management principles and retail space optimization
Leads cross-functional collaboration with Supply Chain, Commercial, and Marketing teams to optimize store assortments and marketing support while developing comprehensive training programs for operational procedures
Reporting Relationship & Role Information:
The position reports to the Director of Retail Operations of their assigned location
The Senior Retail Operations Manager position is expected to work a varied and rotating schedule to be on site on various operating days and hours each week; some opening shifts, during some busy day parts, and during some closing shifts to monitor staff work activities during these different days and times
Minimum Qualifications, Knowledge, and Skills:
Education and Experience: The combination of education and professional experience must exceed 6 years:
In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executing retail operations programs
In a technical role: Requires 6 years of experience engaged in delivering retail operations programs
A bachelor's degree in a program related to the functional area can count for 3 of the 6-year requirement
Specialized Training:
Training that leads to knowledge of all applicable federal, state, and local safety and health standards, and all procedures and protocols to comply with retail compliance requirements
Understanding of visual merchandising principles, inventory management systems, and brand standards
Specialized Skillset/Competencies/Traits:
Knowledge of retail or consumer goods industry with understanding of travel retail concepts and multi-brand environments
Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple, conflicting, and concurrent priorities in a fast-paced retail environment
Demonstrates knowledge of company policies and products, service, quality, equipment and retail operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Strong understanding of visual merchandising, inventory management, brand compliance, and customer service excellence
Business acumen and the mindset required to understand the long-term implications of retail operational planning and to advance the organization's goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances in a retail environment
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading retail teams to achieve common goals
What we offer:
Competitive Salary Range: $87,732-$106,342 annually
Daily Pay
20% off Hudson Employee Discount
Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Company Paid Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs
Disclaimer:
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
General Manager
Senior operations manager job in Gaithersburg, MD
General Manager - Commercial HVAC Service
ColonialWebb, a leading provider of commercial building services, is seeking an experienced General Manager to oversee the financial performance, operational success, and team leadership of its commercial HVAC service division. This high-impact role offers the opportunity to shape strategy, lead large teams, and drive growth across key markets.
Why Join?
Up to $190K base + generous bonus + auto allowance + relocation assistance + more!
Leadership role with high visibility and decision-making authority
Collaborative, growth-driven team culture
Opportunity to lead large-scale service teams across commercial and industrial facilities
Strong support for professional development and internal advancement
What You'll Do:
Lead business operations, staffing, and financial performance across the Building Services unit
Develop and execute strategic plans, annual budgets, and capital expenditures
Oversee project planning, resource allocation, and service execution across HVAC, plumbing, and electrical systems
Drive efficiency, safety, and quality control across field operations
Manage and mentor managers and supervisors to support service excellence and customer satisfaction
Proactively address customer issues, pricing strategies, and contract growth opportunities
Lead recruitment, onboarding, and training strategies in collaboration with the Talent Acquisition team
Drive career development, team engagement, and internal training programs
What You'll Bring:
10+ years in building services, facilities maintenance, or hvac project-based service management (mechanical/electrical/plumbing)
Strong leadership background with experience managing operational teams and budgets
Solid understanding of building systems, lifecycle cost management, and service-level KPIs
Working knowledge of safety regulations and industry compliance (OSHA, NFPA, ASHRAE, etc.)
Bachelor's degree in Mechanical/Electrical Engineering or related field preferred (or 15+ years of equivalent experience)
Excellent interpersonal and communication skills
Proficiency in Microsoft Office and business management tools
Additional Info:
Schedule: Monday-Friday (occasional evenings/weekends based on project needs)
Travel: Local/regional as needed (valid driver's license required)
Work Location: In-office
Financial Investigations Unit Manager-Lead
Senior operations manager job in Washington, DC
Job Description: Financial Investigations Unit Manager-Lead
Company: Shermen Bank International (In Formation)
Reports to: Chief BSA/AML Officer
Client Focus: Embassy, Consulate, and Foreign Mission Diplomatic Community
About Us
We are a specialized Edge Act Corporation, chartered by the Federal Reserve, dedicated to providing premier international banking and financial services. Based in Washington D.C., our primary focus is serving as the trusted financial partner to the diplomatic community, including embassies, consulates, foreign missions, and their affiliated organizations in the United States. We operate in a high-compliance, high-touch environment and are committed to the highest standards of regulatory excellence and client service.
Position Summary
The Financial Investigations Unit (FIU) Manager-Lead will be responsible for the AML & Sanctions Department's operational functions. The FIU Manager-Lead will manage a team whose activities include client onboarding, periodic reviews, name and payments screening, sanctions reviews, AML transaction monitoring, and fraud detection. This role reports to the Chief BSA/AML Officer/Head of Anti-Financial Crimes.
Core Responsibilities
This role covers the following responsibilities:
Manage the FIU team
Supervise and support daily activities including client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payments screening, Office of Foreign Assets Control (OFAC) sanctions reviews, AML transaction monitoring and fraud detection
Support the team and work on transaction monitoring alerts, fraud alerts, case investigations, and suspicious activity report (SAR) and currency transaction report (CTR) filing, 314(a) and 314(b)
Assist in the updating of AML and Sanctions policies and procedures and other documentation
Produce metrics reporting for senior management
Create escalation reports for senior management
Assist in AML and Sanctions training across various groups/departments
Assist in the coordination of the BSA/AML & Sanctions Risk Assessment, Red Flags Coverage Assessment, and the Enterprise-Wide Risk Assessment process
Coordinate with regulators, auditors, and vendors regarding matters related to AML & Sanctions
Support the AML Model Analytics/Technology team in the tuning and testing of the AML & Sanctions Department's models and systems
Required Skills & Qualifications
We are looking for a versatile candidate who is hands-on and wants to work in a fast-paced, innovative, dynamic, and collaborative environment. Candidates for this role will have the following knowledge and experience:
5-8 years in an AML and Sanctions role with experience in client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payment screening, Office of Foreign Assets Control (“OFAC”) sanctions reviews, AML transaction monitoring and fraud detection, case investigations, SAR filing, and CTR filing
AML, Sanctions and Anti-Fraud team management experience or ready “to take the next step”
AML, Sanctions, and Anti-Fraud subject matter expertise
Experience in presenting to and meeting with auditors and regulators
Excellent knowledge of U.S. AML, OFAC Sanctions and Anti-Financial Crime regulatory rule framework and requirements
Knowledge and experience of the Embassy, Consulate and Mission (“ECM”) business and transaction typologies
Creating and/or updating AML and Sanctions policies and procedures
Anti-Financial Crime model/platform end-to-end testing and supporting documentation
Creating and updating documentation that meets regulatory standards and expectations
Working on coverage assessments, BSA/AML & Sanctions risk assessments, and Enterprise-Wide Risk Assessments
Producing metrics reporting for senior management
Excellent knowledge of Excel, PowerPoint, Visio, etc.
Store Manager
Senior operations manager job in Woodbridge, VA
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
General Manager, Bethesda
Senior operations manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
General Manager
Senior operations manager job in Lorton, VA
Brothers Mechanical Inc. is a North America-based, international mechanical services company and a leading HVAC contractor in diverse market segments. Our company has comprehensive services for both commercial and residential requirements.
We are looking for a General Manager responsible for all facets of the company with accountability for high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability, while maintaining a culture of safety.
Key Responsibilities
Operational Leadership
Provide executive oversight for all operational departments: construction, service, project management, estimating, prefabrication, safety, and field operations.
Establish and maintain operational policies, procedures, and best practices that ensure consistent performance across all projects and branches.
Lead the deployment and continuous improvement of operational systems, processes, and KPIs.
Project Delivery & Performance
Ensure projects are executed safely, on schedule, within budget, and to quality standards.
Monitor project performance, margin performance, labor productivity, and risk management practices.
Lead risk reviews, project kickoff processes, and regular project health assessments.
Oversee resource allocation, manpower planning, and coordination across project teams.
Field & Workforce Management
Develop strong relationships with field leadership (superintendents/foremen) to ensure engagement, communication, and accountability.
Oversee labor strategy, including workforce forecasting, productivity management, and craft training initiatives.
Support a strong partnership with union leadership (if applicable) or manage non-union workforce practices.
Safety & Quality
Champion a culture of safety and ensure strict adherence to all safety policies and regulatory requirements.
Oversee quality assurance programs and initiatives that reduce rework and enhance customer satisfaction.
Strategic Planning & Execution
Partner with the CEO to define short- and long-term operational strategies that support growth, margin improvement, and operational scalability.
Drive technology adoption to improve efficiency and project outcomes.
Lead continuous improvement initiatives and operational transformation efforts.
Financial & Business Management
Collaborate with the finance team to manage budgets, forecasts, job cost performance, overhead allocation, and operational financial reporting.
Track operational KPIs and develop dashboards for executive decision-making.
Identify opportunities for margin enhancement, cost control, and improved project forecasting accuracy.
Customer & Stakeholder Engagement
Maintain strong relationships with key customers, general contractors, vendors, and industry partners.
Participate in high-level client meetings, contract negotiations, and dispute resolution.
Represent the company in industry organizations, union meetings, and community relationships.
Leadership & Talent Development
Build, mentor, and retain high-performing operational teams.
Establish clear expectations, accountability structures, and performance management processes.
Promote a culture of collaboration, transparency, and operational discipline throughout the organization.
Qualifications
Bachelor's degree in Construction Management, Engineering, Business Administration, or related field; advanced degree preferred.
10-20+ years of experience in mechanical contracting or a similar construction discipline.
Demonstrated success in senior operational leadership roles (e.g., VP of Operations, Division Manager, Senior Project Executive).
Proven track record of managing large-scale mechanical projects and complex operational teams.
Strong financial acumen with deep understanding of job cost, earned value, labor productivity, and forecasting.
Expertise in mechanical systems (HVAC, plumbing, piping), project delivery methods, and construction best practices.
Bilingual (Spanish and English)
Exceptional communication, organizational, and decision-making skills.
Key Competencies
Strategic and operational leadership
Strong people leadership and talent development
Results-driven and highly accountable
Safety-first mindset
Ability to influence across all levels of the organization
High-level business acumen and problem-solving capability
Effective communication and conflict-resolution skills
Commitment to continuous improvement
Why Join Kelso Industries?
Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.
Here you will experience:
Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.
Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.
Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.
Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business