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Senior operations manager jobs in Cape Coral, FL - 477 jobs

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  • Director of Operations

    Conrad Consulting 4.7company rating

    Senior operations manager job in Fort Myers, FL

    The Director of Florida Operations is responsible for leading all project management and field operations across the division. This leadership role ensures operational excellence, resource allocation, and risk management, while fostering collaboration across project management, field operations, preconstruction, and business development. Requirements & Responsibilities A bachelor's degree in construction management, or Construction Related engineering degree is required 10+ years of progressive industry experience in commercial construction, with a demonstrated track record of leading projects, managing teams, and overseeing all aspects of a company's construction operations. Certifications - OSHA 10Hr required Operates with a high level of autonomy and infrequent oversight. Independently manages workload, makes decisions, and consults with leadership only for particularly complex or critical issues. Lead, develop, and retain project management and field teams to ensure high performance, accountability, and cultural alignment. Develop and mentor leaders across project management and field operations to strengthen capability and succession. Foster a collaborative, high-performance culture that integrates teams across operations and corporate functions
    $78k-93k yearly est. 1d ago
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  • Procurement Operations Manager

    Specialized Recruiting Group Fort Myers

    Senior operations manager job in Bonita Springs, FL

    Senior Manager, Procure‑to‑Pay (P2P) Now Hiring: Senior Manager, Procure‑to‑Pay (P2P) We're looking for a dynamic leader to elevate our Procure‑to‑Pay operations and drive continuous improvement across Procurement Operations, Vendor Setup, and Travel & Expense teams. In This Role, You Will: Lead P2P, sourcing, and travel‑related cost initiatives. Drive system enhancements, process excellence, and operational efficiency. Deliver monthly performance reporting and maintain SOX compliance. Strengthen cross‑department relationships and support business partners. Coach and grow a high‑performing team. You're a Great Fit If You Have: 7+ years in procurement, AP, or operations with increasing responsibility. Experience in leadership roles supporting high‑volume environments. Strong analytical, technical, and communication skills. Knowledge of ERP systems (Oracle experience a plus). A passion for change management and continuous improvement. Compensation: $110K-$125K Benefits: Comprehensive health coverage, 401(k) with match, paid time off, wellness programs, life & disability coverage, tuition reimbursement, and family‑friendly benefits. If you're energized by operational excellence and ready to make a measurable impact, we'd love to hear from you.
    $110k-125k yearly 2d ago
  • Director of Operations

    Healingus™ Centers

    Senior operations manager job in Fort Myers, FL

    Over the past few years, Calusa Recovery has grown into a trusted, patient-centered program delivering high-quality substance abuse and mental health treatment in Southwest Florida. Our mission is simple: provide individuals and families with real care, real accountability, and real recovery. As we continue to expand, we are looking for a Director of Operations to step in and lead day-to-day program and housing operations across our Fort Myers campus. This is a key leadership role - we are looking for someone who brings genuine integrity, strong operational discipline, and experience in behavioral health programming who can step in on Day 1 and run the playbook. What You'll Lead: Overseeing daily program operations, staffing, and scheduling Managing client flow, housing operations, and facility compliance Supporting clinical, medical, admissions, and case management teams to ensure smooth execution Building culture: accountability, compassion, communication, and consistency Working directly with executive leadership on strategic growth initiatives What We're Looking For: Proven leadership in behavioral health / treatment center operations Ability to manage multiple departments with clarity and follow-through Calm, solutions-driven leadership style Someone who takes ownership - and takes pride in doing things right A professional who cares about the mission, the outcomes, and the people Compensation & Advancement: Competitive salary based on experience Equity/ownership participation opportunities Strong growth potential within a fast-scaling organization If this sounds like you (or someone you know), please DM me directly or email: ********************
    $60k-108k yearly est. 3d ago
  • General Manager

    Bob Evans Restaurants 4.3company rating

    Senior operations manager job in Fort Myers, FL

    Pay up to $70,000 per year depending on experience and geographic location / local market demand Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match Our Purpose: We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA'S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big - we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good...join us at Bob Evans and be an integral part of .... Where Good Grows. General Manager Responsibilities: The position of General Manager is a fast-paced role that manages the daily operations and staff of the restaurant, including the execution of all Company policies, procedures, programs, and systems. The General Manager provides leadership, direction, training, and development to all direct reports. This role also contributes to the success of the restaurant by building sales, hitting goals, as well as driving restaurant profitability. Decisions are guided by established policies/procedures and the Director of Operations. Management responsibilities in accordance with the Company's policies and applicable laws Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees including termination of employees; addressing complaints and resolving problems Shapes culture of restaurant and works diligently to ensure a high level of employee engagement in the restaurant Coach and mentor team members to ensure employee's success on the job and guest satisfaction. Model professional behavior while creating a warm, friendly, and hospitable atmosphere that encourages people to do their BEST Communicate sales performance and anticipated variances to the restaurant management team. Cascade corporate programs and initiatives to the management team and staff Occasionally assist team members with category job duties as needed Champion sales building activities and suggestive selling Maximize table turnover, sales per guest, and sales per hour Meet and greet guests; investigate and resolve food quality/service issues and satisfying the guest 100% Maintain efficient operations, appropriate cost controls, and profit management Ensure OSHA, local health and safety codes, and company safety and security policies are met. Enforce safe work behaviors to maintain a safe environment for both guests and crew members. Monitor daily activities to ensure quality food and cleanliness standards Control day-to-day operations - following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions P&L management - Manage food cost, labor cost, carryout cost and other controllable items Control food costs by following recipes and portion control; as well as being responsible for weekly inventory process Manage labor costs by optimizing weekly schedules of employees, managers and key supervisors and monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool Ensure proper use of restaurant equipment Responsible for maintaining facility and all company assets All other duties as assigned Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify Why Choose Us: Competitive Compensation Health and Welfare Benefits 401(k) with Company Match Flexible Scheduling Opportunity for development and career growth Knowledge: • Excellent communication skills • Strong interpersonal skills and conflict resolution abilities • Strong planning and organization skills • Dedication to providing exceptional guest service • Excellent computer skills • Strong analytical/problem solving skills • Exceptional team building capability • Basic business math and accounting skills • Basic personal computer literacy • Ability to manage multiple projects • Ability to be a role model in employee appearance and presentation • Available to work a variety of shifts and weekends Education/Experience: • High School diploma or equivalent • Prior experience in a leadership role is required. • A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred • College and/or culinary schooling preferred • For alcohol serving restaurants, Bob Evans follows all State mandated age requirements to serve alcohol which apply to our manager positions. Physical Requirements: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job you will regularly be required to: • Stand for entire shift and walk for long periods of time without rest or sitting down • Push, lift, carry and transfer up to 50 pounds • Reach with hands • Use hands to finger, handle, or feel objects, tools, or controls • Bend and stoop • Can taste and smell • Verbally communicate with others • Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus • Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.
    $70k yearly 8d ago
  • Retail Assistant Store Manager-GULF COAST TOWN CENTER

    Bath and Body Works 4.5company rating

    Senior operations manager job in Fort Myers, FL

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities Attract, hire, develop, inspire, and retain top talent. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. Prior experience in a manager role, preferably in a retail setting. Thrives in a customer-first based retail environment. Ability to foster a customer-focused selling culture. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to provide in the moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education * High school diploma, GED certificate, or Relevant Work Experience Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. Opportunity for paid time off and additional family benefits including paid maternity and parental leave. Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $32k-40k yearly est. 8d ago
  • Pre-Access Operations Manager Port Charlotte

    Adventhealth 4.7company rating

    Senior operations manager job in Port Charlotte, FL

    **Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 2500 HARBOR BLVD **City:** PORT CHARLOTTE **State:** Florida **Postal Code:** 33952 **Job Description:** + **Hours: 0800-1700 Monday-Friday *** **Exempt role that may have to work Weekends or After Hours** + Manages multiple areas within the Pre-Access Department, including inpatient, outpatient, observation, and ambulatory services across multiple facilities. Identifies and resolves problems proactively, creating synergies and maintaining bidirectional communication. + Organizes and prioritizes workflow, developing comprehensive department improvement plans. + Manages financial clearance processes for patients, ensuring eligibility, benefits verification, estimate, pre-authorization, and pre-registration are completed timely. + Utilizes extensive knowledge of information system technologies and internal systems to ensure operational efficiency. + Manages call center functions, including real-time process management, agent utilization, and productivity to meet department goals. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Healthcare Access Manager (CHAM) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body **Pay Range:** $66,170.74 - $123,073.07 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Port Charlotte **Schedule:** Full time **Shift:** Day **Req ID:** 150661139
    $38k-60k yearly est. 3d ago
  • Night Houseperson

    AC Hotel Naples

    Senior operations manager job in Naples, FL

    We are pleased to announce a wonderful opportunity for a Night Houseperson. What will you be doing most days? • Stock housekeeping cart with all necessary supplies to plan your day efficiently • Report room maintenance to the front desk staff and other team members • Know the difference between 'light touch' and 'full clean' and know how to complete both effectively • Vacuum floors, change sheets, restock, and replace all room and bath amenities • Maintain a professional appearance including a pressed uniform, employee identification, safety footwear, and protective equipment • Deals with any cleanliness issues that arise during the evening/nighttime hours to ensure guest satisfaction What are the requirements for this position? • You are neat, organized, and efficient • You know doing a great job can be physically challenging, but you are up for the task • You value a job well done • You take pride in presenting a spotless room You know how to pick the appropriate cleaning tool and tonic to clean just about anything You have good communication skills Physical Requirements for this Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Travel Requirements This position will require little to no travel outside the property and surrounding areas. Pay Scale: $13.33 - $23.32/hour *Rate depends upon state/market* This property is managed by OTO Development. About OTO Development OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. Position: Night Houseperson Department: Housekeeping Hourly Position Reports to: Housekeeping Supervisor Revised 6/11/25
    $13.3-23.3 hourly 1d ago
  • NEW Store Manager- Naples, FL

    Spartina 449

    Senior operations manager job in Naples, FL

    Spartina 449, a South Carolina owned and operated woman's clothing & accessories company, is growing and is currently seeking a Retail Store Manager. We are looking for a driven individual to promote a great work environment and produce results. At Spartina 449, the Store Manager will be motivating and inspiring their team to achieve store productivity goals. The Store Manager will analyze week to date, period to date, and year to date sales, and develop action plans to drive sales. Other responsibilities include;managing payroll budgets to ensure store's contribution is on target, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Responsible for completing human resources function of the store to ensure great customer experience and maximize profitability. The position also requires recruiting and hiring appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance. Required to have prior management retail experience, be able to work nights, weekends and holidays, and have a flexible work schedule. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Be an ambassador for Spartina 449 at all times. Merchandising and Retail Operating Standards Establish processes and tools to effectively analyze overall effectiveness of current processes, and track feedback from team members, customers, and executive team to generate improvements in future projects and initiatives. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. Embraces Spartina 449's core culture. Ensures weekly schedules are prepared to provide proper floor coverage within guidelines; reviews time sheets and other payroll documentation for accuracy before submitting by required time. Processes accurate and efficient sale and return transactions. Model sales expectations by utilizing various techniques and communicating products knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customers' needs and desires. Creates an inviting environment for customers by maintaining a neat and clean store. Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience. Adheres to all company policies procedures & safety standards. Able to multitask on assorted merchandising and sales responsibilities. Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers. Utilizes company tools to diagnose opportunities and develops action plans to improve performance. Forecasts/reforecasts business, focusing on productivity to meet sales goals. Regularly communicates with associates to discuss strengths, opportunities, and trends in business. Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets. Identifies training needs and provides ongoing training opportunities to the team as needed. Leverages individual staff strengths and creates developmental plans to prepare all level positions for future growth within the organization. Ensures company standards are met for store and associate appearance at all times. Plans, coordinates, and executes all Merchandising direction, replenishments, and sales promotions in a timely manner. Ensures all pricing, signage, and displays are correct at all times. Receives regular deliveries and stocks sales floor in a timely manner. Responsible for controlling inventory stock levels and reordering as necessary within budget. Manages and controls shrink. Performs all duties as directed by Supervisor. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Basic Skills required: Previous Management Experience Able to engage and speak to customers. Proven ability to identify talent and develop talent and influence a positive team atmosphere. Lead by example Able to work a flexible schedule. Able to make sound decisions, take action, and achieve results. Learns the Spartina 449 culture and lives the “Brand”. Manage deposits. Computer skills Ability to provide clear and concise direction to others. Ability to manage multiple priorities in a fast-paced environment. Ability to prioritize tasks, work under pressure and meet deadlines. Ability to adapt to and manage change. Ability to work flexible hour. Ability to work with confidential and sensitive information. This document describes the position currently available and is only a summary of the typical functions of the job. It is not an employment contract. The above is not an exhaustive list of the duties, responsibilities, working conditions or skills required for this position. Additional duties may be assigned. Spartina 449 reserves the right to modify job duties or the job description at any time. Benefits: Medical/Dental/Vision/401K, Great discount program *******************
    $36k-55k yearly est. 4d ago
  • Luxury Retail Manager

    John Craig Clothier

    Senior operations manager job in Naples, FL

    John Craig Clothier is a distinguished retailer specializing in exceptional, timeless menswear for the sophisticated individual. Established in 1996 by H. Craig DeLongy in Winter Park, Florida, John Craig has become a staple, recognized on The Esquire Retail 100 for its exceptional offerings. With locations in upscale resort and residential location like Witner Park, Naples, Jupiter, Ponte Vedra Beach, and Ocala, John Craig continues to deliver unparalleled customer service and personalized attention. The company has received numerous accolades, including MR Magazine's 2023 Men's Retail Specialty Store, MR Magazine's Uptown Downtown Award, Best of Orlando, Best of Ponte Vedra, Best of Winter Park, Best of Naples, and Best Men's Store in Gulfshore Life among others. Role Description We are seeking a full-time Store Manager to oversee operations at our Waterside Shops location in Naples, Florida. The role involves managing daily store operations, providing exceptional customer service, and ensuring a personalized and sophisticated shopping experience. The Store Manager will lead and motivate the sales team, monitor sales performance, and ensure customer satisfaction through individual attention and creating lasting relationships with clientele. As an on-site role, the position requires hands-on engagement with both customers and staff to meet store goals and maintain John Craig's impeccable standards. Qualifications Strong Communication skills to effectively interact with clients, staff, and stakeholders Exceptional Customer Service and Customer Satisfaction skills to enhance the shopping experience Proven capability in Team Management and Leadership to guide and motivate staff Experience in Sales and the ability to meet and exceed store sales targets Attention to detail and an ability to maintain a sophisticated store environment Proficiency with sales systems and retail management tools At least two years experience in luxury retail or high-end menswear is a requirement Experience with custom clothing, made-to-measure, and measuring is an advantage
    $36k-55k yearly est. 5d ago
  • Vice President of Creative & Digital Operations

    Discovery Senior Living

    Senior operations manager job in Bonita Springs, FL

    Discover Your Purpose with Us at Discovery Senior Living! As Vice President of Creative & Digital Operations, you'll play an essential role where each of us have a part in enriching the lives of seniors, strengthening our brand, accelerating growth, and making a difference every single day. This is a high-impact leadership role overseeing STAT Marketing, Discovery Senior Living's in-house creative and digital agency. You will lead the vision, strategy, execution, and operational performance across all creative and digital disciplines while building a scalable, high-performing agency model that supports enterprise growth. Position Highlights: Status: Full Time - Exempt Schedule: Monday-Friday, with flexibility based on business needs Location: Bonita Springs, FL - Home Office Based (On-site presence required) Travel: Limited to moderate travel as needed Why You'll Love Working at Discovery Senior Living Discovery Senior Living has been proudly serving seniors and families since 1994. We have built a wealth of knowledge, passion, and respect for senior housing with experience owning, operating, and managing successful, award-winning senior living communities. Our high standards and commitment to quality care are evident in all we do. We are leaders in our industry, redefining senior living and reaching a new level of achievement through integrity, teamwork, performance, accountability, hard work, compassion, and creativity. A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. We continually challenge how we operate to ensure our marketing, culture, and resident experience represent the strongest value proposition in the marketplace. That mindset fuels innovation, momentum, and meaningful impact across our communities and teams. We're continually looking for exceptional leaders to help shape the future of Discovery Senior Living. Discover Your Purpose! What You'll Do: Leadership & Agency Oversight * Lead STAT Marketing, Discovery Senior Living's in-house creative and digital agency, setting vision, strategy, and execution standards. * Partner closely with the SVP of Strategic Marketing to drive integrated creative and digital strategies that accelerate community lead generation, elevate brand presence and support sustainable business growth. * Serve as the senior leader and primary point of accountability for creative, digital, and agency operations across the organization. Creative & Digital Strategy * Own end-to-end creative and digital strategy across web, content, email, social, paid media, and design. * Ensure cohesive, compelling storytelling aligned with brand voice, business objectives, and community-level needs. * Maintain deep knowledge of DSL markets, competitive positioning, and sales drivers to inform campaign strategy and creative direction. * Ensure proprietary marketing programs are fully leveraged across all channels. Performance, Analytics & Optimization * Oversee lead generation and conversion performance across all digital and traditional channels. * Drive conversion rate optimization through testing, insights, and data-driven decision-making. * Partner with paid media team to optimize media spend, funnel performance, and ROI. * Provide high-level reporting and insights to leadership and investment partners. Operational Excellence & Financial Management * Own STAT Marketing's operational framework including systems, tools, workflows, resourcing models, and governance. * Manage agency budgets, forecasting, financial performance, and cost efficiencies. * Oversee SOWs, vendor relationships, and external agency partnerships. * Analyze monthly financials, identify risks, and recommend corrective actions to ensure fiscal accountability. People Leadership & Organizational Development * Lead and develop functional leaders across web development/experience, paid media, content, email, social media and graphic design teams. * Build, mentor, and inspire a high-performing, multidisciplinary team culture grounded in accountability and innovation. * Support onboarding, training, and professional development across STAT Marketing. * Navigate organizational growth, transformation, and evolving team structures with confidence and transparency. Innovation & Growth Enablement * Stay ahead of digital, creative, and marketing trends, tools, and platform evolution. * Champion new technologies, processes, and methodologies that enhance agency performance and scalability. * Support acquisitions, brand transitions, and enterprise digital transformation initiatives. Qualifications: You will be successful in this role if you bring: Education & Experience * Bachelor's degree in Marketing, Communications, or a related field; advanced degree preferred. * 12+ years of progressive leadership experience across creative, digital, and performance marketing disciplines. * Proven experience running or leading an in-house agency or agency environment. * Industry experience in senior living, healthcare, real estate, or other multi-location organizations strongly preferred. * Demonstrated success driving measurable business growth through integrated creative and digital strategies. * Extensive experience with performance marketing, demand generation, attribution, and ROI measurement. * Hands-on experience with CRM, CMS, and marketing automation platforms (HubSpot or similar). Leadership, Strategy & Capabilities * Strong strategic and operational planning skills with the ability to scale teams and workflows. * Financial acumen including budget ownership, forecasting, P&L oversight, and revenue accountability. * Ability to lead through organizational change, including shifts in reporting structure and operating models. * Proven success coaching and developing senior leaders and high-performing teams. * Executive presence with exceptional communication and presentation skills, including comfort with C-suite and investors. * Analytical, detail-oriented, and solutions-focused with the ability to thrive in a fast-paced environment. Why Join Us? * Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions * Thrive in a purpose-driven environment that puts residents first * Join a collaborative, supportive leadership team that values your voice * Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: * Competitive wages * Early access to earned wages before payday! * Flexible scheduling options with full-time and part-time hours * Paid time off and Holidays (full-time) * Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) * 401(K) with employer match * Paid training * Opportunities for growth and advancement * Meals and uniforms * Employee Assistance Program Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
    $101k-166k yearly est. 35d ago
  • Retail Store Manager

    Rural King Supply 4.0company rating

    Senior operations manager job in Orangetree, FL

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $33k-44k yearly est. 4d ago
  • Director of Regional Operations

    Better Together 4.5company rating

    Senior operations manager job in Naples, FL

    Job Description*candidate must live in Florida Better Together works to end the root causes of poverty, dependency, divorce and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together and thrive. The Director of Regional Operations plays a critical role in driving regional success by developing strong leaders, ensuring accountability, and maintaining high program quality. They use data and performance metrics to guide strategy, improve operations, and ensure consistent results across regions. By fostering a strong organizational culture and leading innovation, they help the organization adapt and thrive. The ideal candidate should have demonstrated leadership, communication and organization skills. He or she should be a self-starter who thrives when challenged and is comfortable working remotely and finding creative solutions. CULTURE AND FIT At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team. We Love Others: We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what's right even when it's hard. Do you treat people with respect, no matter their background or behavior? Do you make decisions based on what's best for others, not just yourself? We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what's possible, not what's missing. We uplift others, celebrate progress, and keep perspective-even in the tough seasons. Do you stay positive and solutions-focused when challenges arise? Do you regularly speak encouragement and appreciation to your teammates? We Are Ideal Team Players: We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren't made of perfect people-they're made of teachable ones. Do you take ownership and go the extra mile without being asked? Are you open to feedback and constantly looking for ways to grow? We Do Hard Things: We don't quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don't waste time on drama-we stay focused on the mission. Do you rise to challenges with resilience and a clear head? Do you consistently push through discomfort to deliver results? We're All In: We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most. Are you passionate about transforming lives and communities through your work? Do you take initiative and show up fully-because you believe this mission is worth it? We don't hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process. ROLES AND RESPONSIBILITIES The Director of Regional Operations will have four primary roles, broken down into key responsibilities. They are: Leadership & Development Recruit, develop, and empower regional leaders, including Executive Directors and Strike Team lead. Build leadership capacity through coaching mentorship and accountability. Model and strengthen organizational culture across regions. Support Executive Directors in cultivating and managing relationships with key stakeholders. Metrics & Performance Analyze data, trends, and reporting to identify opportunities and risks. Provide forecasting and operational insights to inform strategy and decision-making. Ensure consistent use of dashboards, scorecards, and performance indicators across regions. Accountability & Quality Hold Executive Directors and regional programs accountable for meeting goals and delivering outcomes. Oversee compliance with processes, standards, and organizational policies. Ensure quality assurance across programs and services. Maintain high levels of customer satisfaction and team health. Lead implementation of new processes and innovations to improve impact and efficiency. Culture & Innovation Embed and reinforce a strong team culture across regional operations. Ensure processes are consistently followed while fostering adaptability to local needs. Promote collaboration and cross-regional knowledge sharing. Implement program innovation and operational excellence to meet evolving needs REQUIREMENTS Experience: Minimum of 5+ years' experience working in child welfare or with at-risk children and families A minimum of 3+ years' leading and managing a team Education: A bachelor's degree in social work or a related human service field. A master's degree in social work or a human services-related field is preferred Child welfare knowledge or local expertise Fieldwork Requirements: This role requires regular fieldwork to support program operations, staff, and partners across the state of Florida. Candidate must be willing and able to travel to multiple regions, including overnight stays as needed. Travel may include site visits, staff coaching, volunteer engagement, partner meetings, events, and statewide trainings. Transportation: A valid driver's license, vehicle registration, and car insurance are required. Must have a reliable personal vehicle available for daily work-related travel. Work Schedule: Flexibility to work evenings and weekends is necessary. Extended hours may be required for events, meetings, training, emergencies, or natural disasters. Participation in a monthly on-call schedule is required, with support from local leadership, to address community needs outside of regular business hours. Communication & Collaboration: Maintain regular communication with team members to coordinate efforts and provide timely updates. Ensure accessibility during work hours and on-call shifts through a reliable phone. Core Values: Demonstrate alignment with Better Together's core values, including ownership, gratitude, love for others, and a partnership-oriented approach. Technological Proficiency: Proficiency or ability to quickly learn the following platforms: Salesforce Zapier WordPress Basecamp TIMING, LOCATION AND COMPENSATION Better Together seeks to fill this position as soon as possible. The organization's headquarters are in Naples, Florida, but all the Better Together staff reside in Florida. Better Together has built a highly successful work culture over the past decade with systems and structures designed for clarity, flexibility, and great communication. Key elements of the environment include: Weekly team meetings with clear accountability and the opportunity to solve issues as a team. Quarterly in-person team meetings at which you'll build deeper relationships, set clear goals aligned with the Better Together vision, and brainstorm how to seize new opportunities An intensive 90-day orientation to familiarize you with the Better Together team, our policies, and how we operate Home office setup, including equipment and communication tools you need to hit the ground running Compensation and Benefits: Better Together also offers a generous salary and benefits package, as outlined below: Medical (99% employer paid, employee only) Dental Vision Life Insurance Paid Holidays Paid Time off Retirement Savings Plan with 50/50 employer match up to 6% QUESTIONS? Please direct all questions to ***************************. Powered by JazzHR Q83WdZi4BR
    $101k-150k yearly est. Easy Apply 20d ago
  • Regional Operations Manager (63095)

    Sanitas 4.1company rating

    Senior operations manager job in Cape Coral, FL

    “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Regional Operations Manager oversees the performance and daily operations of multiple medical centers within an assigned region, ensuring alignment with organizational goals, service excellence, and profitability. This role provides leadership to Center Managers and their teams, driving patient satisfaction, operational efficiency, and financial performance through effective oversight of workflows, staffing, budgets, and compliance. The Regional Operations Manager monitors key performance indicators, supports care gap closure and population health initiatives, and fosters collaboration with providers, payers, and peers to ensure patients receive high-quality, timely, and coordinated care. Through strategic alignment, staff development, and stakeholder engagement, the Regional Operations Manager ensures the region meets contractual obligations and contributes to long-term organizational growth. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensures all medical centers within the region deliver a consistent, high-quality care experience by meeting service-level goals and patient satisfaction targets. Executes on strategies to reduce complaints, address service failures in real time, and implement corrective actions across centers. Promotes a patient-first culture that drives retention, loyalty, and community reputation. Oversees daily operations across multiple centers, ensuring workflows, scheduling practices, and referral/HIM processes are followed consistently. Collaborates with Center Managers and Regional Medical Directors to optimize provider utilization, reduce patient no-shows and cancellations, and improve access to care for the regional population. Monitors risk-stratified populations to ensure patients are seen according to their needs, with emphasis on Complex and/or chronic patients and those with chronic conditions. Executes on strategies to close gaps, improve continuity of care while meeting contractual and quality objectives that support patient outcomes and drives meeting our business goals. Drives operational excellence by monitoring regional KPIs, including provider productivity, encounter closure, patient cycle time, continuity of care, complaint ratios, and utilization of ancillary services. Develops action plans with Center Managers to address underperformance and align operations with organizational standards. Manages regional budgets, operating expenses, and revenue performance to support profitability and sustainability. Manages overtime, oversees supply orders, and monitors collections and claims denials across centers. Prepares and presents operational and financial reports to senior leadership, highlighting results, variances, and improvement initiatives. Recruits, trains, and develops Center Managers and their teams. Conducts performance evaluations, provides coaching, and ensures adequate staffing aligned with budgets. Promotes teamwork, recognizes high performance, and fosters a culture of accountability, engagement, and continuous improvement across the region. Ensures all centers maintain safe, clean, and compliant environments by coordinating preventive maintenance, addressing facility issues promptly, and enforcing safety policies. Oversees staff training on safety standards, emergency preparedness, and regulatory requirements to guarantee a safe and supportive environment for patients and staff. Builds and maintains strong relationships with payer partners to ensure patients receive the best possible care and maximize insurance benefits. Collaborates with payers to address barriers to care, improve coordination, and support contractual performance objectives. Partners with transversal leadership teams (Finance, HR, IT, Marketing, Quality, etc.) to align regional operations with organizational initiatives. Ensures smooth integration of cross-functional projects, compliance with standards, and consistency in execution across centers. Maintains deep knowledge of the regional healthcare network, including affiliated providers, hospitals, and diagnostic centers, to ensure appropriate patient navigation and optimized utilization of services. Leverages the network to improve access, continuity of care, and better health outcomes. Monitors staffing levels against membership volume across the region to ensure adequate coverage and efficient use of resources. Adjusts workforce planning to support growth and patient demand while maintaining service excellence and operational performance. Supports the regional implementation of new products, services, and care models. Identifies opportunities for growth and operational improvement, drives adoption of best practices across centers, and aligns regional initiatives with marketing and business development strategies. Provides leadership support for escalated patient or operational issues that cannot be resolved at the center level. Oversees incident reporting, legal issues, and corrective actions to mitigate risk and patient trust. Performs other duties as assigned by senior leadership to support organizational and regional goals. Qualifications Supervisory Responsibilities This position manages all Community Ambassadors and is responsible for the group's performance. Required Education Bachelor's degree in Business or related field. Required Experience Minimum 5 years of experience in a physician practice environment. Minimum 3 years of experience in a management role. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Exceptional written, verbal and presentation communication skills. Ability to develop, motivate and lead teams of cross-functional resources. MS Project, MS Word, MS Excel. Available to work overtime and working additional or other shifts and schedules when required. Ability to manage project issues and escalations. Strong consultative relationship skills. Strong management skills and problem solving. Demonstrated initiative and track record of driving for results. Sound understanding and application of financial control processes. Preferred Qualifications Master's Degree in Healthcare or related field preferred. 5+ years of experience a multi-specialty physician group preferred. Languages English Advanced Spanish Preferred Creole Preferred Travel Available to commute between the different locations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. INDCorp
    $56k-72k yearly est. 17d ago
  • District Manager

    Baskin-Robbins 4.0company rating

    Senior operations manager job in Venice, FL

    District Manager of Operations Reports To: Regional Director of Operations District Manager of Operations The District Manager will take a lead role in overseeing operations of 6-8 Dunkin' restaurants with a focus on driving strong operational standards for high quality food, while recruiting, hiring, and developing a team of great people dedicated to delivering exceptional guest experiences to create top line sales and traffic growth. The District Manager is required to work effectively under pressure and demonstrate solid decision- making skills when planning and organizing required activities 30,60, 90, and 180 days in advance. The District Manager will build and model Quality Brand Group's culture, demonstrate key behaviors, nd ensure each restaurant meets or exceeds Dunkin' brand standards of operational excellence and profitable restaurants. Responsibilities Include: * Recruit / Interview / Hire / Orientate - maintain bench plan looking at 30/90/180 * Develop good hiring habits and training excellence in each GM / AM to improve Ops * Communicate expectations along with Best Determined Practice and celebrate wins * Establish open-door communication and ask good questions to uncover anomalies * Collaborate with Brand employees while embracing and model QBG RAISE culture and nourish positivity * Collaborate, Mentor, share, and inspire other DMs by sharing experience and success• Teach & Coach sound financial practices to impact Sales, COGs, Labor & Controllables * Evaluate PC based on KPIs and build plan to achieve same through Manager & Team • Create Community involvement and LSM projects targeted to stores in need as Conduct CMX audits to highlight opportunity and drive all QBG & Brand standards Qualifications: * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals. * Strong communication skills and pc proficiency with MS office and excel spreadsheets. * Strong decision-making ability with passion for results for delivering on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. • Conflict Management - must be able to confront touch issues and resolve disagreements constructively. * Proficiency in math and financial management, budgeting, knowledge of P&L Statements * 3 years multi-unit restaurant, QSR Industry, or retail management experience with strong supervisory experience. Requirements: * Daily Travel between store locations * Minimum 50 hour Work Week * Strong communications skills ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10822682"},"date Posted":"2026-01-26T03:29:26.720981+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2983 Executive Drive","address Locality":"Venice","address Region":"FL","postal Code":"34292","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back District Manager
    $73k-109k yearly est. 60d+ ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Senior operations manager job in Fort Myers Beach, FL

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $54k-73k yearly est. 58d ago
  • Operations Manager

    Berman Physical Therapy 3.9company rating

    Senior operations manager job in Naples, FL

    Operations Manager Wanted! We are a rapidly growing Physical Therapy business located in Naples, FL We help people aged 50+ be more active, healthy, and mobile - FREE of pain meds...Even if their doctors and kids are telling them to "Just Take it Easy". The founder of the company is a Physical Therapist himself, and built this company from scratch starting from just a single treatment room. The right person is likely to have been supervising/managing a team for at least two years - and feels that now is the right time to step up to a role that has significant growth and career opportunities as we continue to expand. You will be responsible for managing a team of Physical Therapists and Front Office Administrators, ensuring company KPI's are hit and that all internal-procedures are documented, continually developed and adhered to by staff - as-well as ensure that company culture is improved and daily rituals are maintained. Key Responsibilities: 1. Ensure company weekly, monthly and quarterly KPIs are met and reported to CEO with written summary 2. Develop and regularly update online company process and procedures library 3. Company rituals - ensure daily/weekly/monthly company rituals are continually developed and current ones adhered to 4. Foster deeper relationships with customers and clients 5. Quarterly performance reviews of staff (document with summary given to CEO) 6. Continually review and evolve employee scorecards (responsibilities/ expectations/KPIs) 7. Organize and plan all external events/meetings for CEO, client-appreciation events, and team-building events/activities. 8. Top grade the organization with future hires/fires What You Need: • Analytical skills: Draw insightful conclusions from data/KPIs and report back to CEO • Process and system orientated with experience of using CRM software, Google Drive • Experience of working with company KPIs (and an exceptional understanding of what activity impacts those KPIs) • You will be skilled at planning, organizing, scheduling and budget in an efficient, productive manner • Able to focus on key priorities • Ability to follow through on commitments: live up to verbal and written agreements regardless of personal cost • Learn quickly and have an ability to quickly and proficiently understand and absorb new information • Attention to detail - not let important details slip through the cracks or derail a project • Persistence - tenacity and willingness to go the distance to get something done • Proactivity - act without being told what to do. Bring new ideas to the company. • Experience with hiring and firing What we will do for you: • Provide you with ongoing training and support in the field of management / leadership • Opportunity to develop and grow a team while simultaneously growing your own management and leadership skills • Paid time off Type: Full-time Salary: $45,000.00 to $65,000.00 /year
    $45k-65k yearly Auto-Apply 60d+ ago
  • Foundation Operations Manager

    Avow Hospice 3.9company rating

    Senior operations manager job in Naples, FL

    The Foundation Operations Manager will be responsible for providing mid-level management of select Avow Foundation team members with a focus on providing exceptional customer service and stewardship to donors. The manager will directly supervise the annual giving specialist and all data entry staff while also managing a constituent portfolio of 60-80 assigned donors. He/she will lead data analysis and reporting efforts for the team in collaboration with direct reports. Job Duties include the following: • Conduct all foundation business in an ethical and respectful manner in adherence with the Compliance and Ethics Program. • Conduct professional identification, research, cultivation, solicitation, and stewardship activities to maintain fruitful donor relationships with assigned constituents. Complete all job duties outlined in the Gifts Officer job description as it relates to constituent management. • Oversee Raiser's Edge (RE) data integrity and management practices. • Oversee the accurate entry of charitable contributions, the generation of receipts and acknowledgments and daily financial transmittals for contributions. • Oversee the set-up of new campaigns, funds and appeals. • Oversee data driven mail appeals and email solicitations related to the annual fund. • Oversee list and queries creation for staff giving campaign, special events, year-end appeal and direct mail/donor acquisition mailings. • Oversee the preparation of daily deposits for finance department. • Administer donor and prospect analysis and research to increase the annual fund and major gift program, including wealth screening of donors using iWave and RE tools. • Evaluate appeal responses and communications based on donor segments to develop analysis on past giving trends, donor engagement and program results. • Assist finance department in completion of the annual audit. • Actively seek ways to utilize databases to meet fundraising goals effectively and enhance efficiency. • In collaboration with a third party compliance firm, ensure that State fundraising permits and licenses remain in good standing. • In collaboration with the communications specialist, ensure that Avow Foundation online profiles are maintained and contain current and accurate organizational information. Example: Guidestar/Candid, Collier Community Foundation, etc. • Perform other duties as assigned. Core Values: Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations. Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the well-being of our patients, their loved ones, and the communities we serve. Collaboration: We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community. Celebration: We believe in the importance of celebrating life and relationships. Education: We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life. Qualifications Education/Experience: Bachelor's degree required. A minimum of 5 years fundraising/development experience and/or 5+ years of membership management, sales, marketing or public relations experience in a non-profit organization. Certificates, Licenses, Registrations: CFRE encouraged. Valid Florida Driver's License. Supervisory Responsibilities: Direct reports will include the following Avow Foundation personnel when applicable: administrative assistant, customer service coordinator, annual giving specialist and database specialist(s). Computer Skills: Knowledge of basic typing skills, data entry and word processing software. Extensive experience in fundraising database software (preference given to Raiser's Edge) and knowledge of Outlook and Microsoft office products is required. Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Compensation and Benefits: This is only a summary of our employee benefits; it is subject to change. Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA Supplemental Benefits (hospital confinement, accident and/or cancer) Dental insurance Vision Insurance Life and accidental death/dismemberment insurance (company paid) Long term care insurance (company paid) Retirement savings plan (TSA/403(b) matching program) Short and long term disability insurance (company paid) LegalShield (identity protection and more) Bereavement leave for family and pets Direct deposit Credit union availability Employee Assistance Program Paid time off Mileage reimbursement In-house continuing education opportunities Discounted membership at local area Fitness Center Tuition reimbursement Other employer-sponsored activities Avow is a Tobacco Free Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah. And due to the above, Avow will only hire Nicotine Free individuals. All applicants offered a position are required to complete a screening through the Clearinghouse. For more information, click here *********************************
    $52k-66k yearly est. 17d ago
  • Business Manager

    Catholic Diocese of Arlington 4.1company rating

    Senior operations manager job in Naples, FL

    Job Title: Business Manager, Full-time Reports to: Pastor Classification: Salaried/Exempt The Parish Business Manager is an administrator in support of the Pastor's/Administrator's responsibilities to the parish. This position is a steward of the financial and personnel resources of the parish. Financial Maintains accuracy of all financial files and records and establishes a responsible cash flow management system. Prepares, administers and reviews budget process for Parish which is subject to review and/or approval by the Parish Finance Council, as required. Analyze and make recommendations pertaining to all financial decisions and questions facing the Parish Acts as liaison between the parish and the diocese in financial matters and human resources issues Maximizes cash management resources. Coordinates and reviews parish organizations and ministry funds. Oversees bookkeeping services as A/R. A/P, GL, Collections and Timekeeping etc. Oversees audits as required by DOV policies & procedures Administrative Manage the operations and all staff at the Parish. Staff planning and development, including candidate selection and interviewing. Provides professional support to parish staff. Oversee scheduling & documentation for events on campus Oversee safe environment for parish Ensure security & emergency preparedness procedures as outlined by DOV Coordinates parish liability and property insurance, worker's compensation with the diocese general insurance program. Consults with and advises Pastor/Administrator on business and administrative matters that affect the parish. Other duties as assigned.
    $39k-54k yearly est. 1d ago
  • Fleet Operations Manager

    Specialized Recruiting Group Fort Myers

    Senior operations manager job in Fort Myers, FL

    Now Hiring: We're looking for a forward‑thinking leader to guide integrated fleet management strategies and deliver high‑impact solutions for national account customers. In This Role, You Will: Serve as the primary liaison between customers, account teams, and operations Deliver clear, data‑driven insights that improve fleet utilization and reduce cost. Develop and execute fleet management processes, including maintenance scheduling, telematics integration, and asset planning Present fleet performance reports and KPI dashboards to stakeholders. Support customers with training on ProControl™ and other digital tools. You're a Great Fit If You Have: 5+ years of diverse experience across fleet, operations, or customer‑facing roles Strong fleet management knowledge and business acumen. High comfort level with travel Excellent communication, relationship‑building, and analytical skills. This role offers high visibility, significant customer impact, and the opportunity for future leadership growth in sales, operations, or fleet management.
    $40k-70k yearly est. 2d ago
  • General Manager

    Bob Evans Restaurants 4.3company rating

    Senior operations manager job in Fort Myers, FL

    Pay up to $70,000 per year depending on experience and geographic location / local market demand Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match. Our Purpose:We pride oursel General Manager, Manager, Operations, Controls, Restaurant, Sales
    $70k yearly 8d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Cape Coral, FL?

The average senior operations manager in Cape Coral, FL earns between $55,000 and $142,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Cape Coral, FL

$89,000
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