Senior operations manager jobs in Casa Grande, AZ

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General Manager (Bilingual)
Community Choice Financial Family of Brands 4.4
Senior operations manager job in Phoenix, AZ
Your Opportunity: General Manager Titlemax Phoenix, AZ As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $24.00 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$24 hourly Auto-Apply 3d ago
Market Service Manager - UniFirst
Unifirst 4.6
Senior operations manager job in Phoenix, AZ
Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects of the service department to ensure our ability to keep Customers for Life. They will recruit and lead a team of Route Service Managers, Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Many of our Senior Executives worked Market Service Managers as they progressed within their careers at UniFirst. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Managers that need your help and support as they develop in their own roles. Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first.
$38k-52k yearly est. Auto-Apply 1d ago
Operations Manager - Day and Night Shift Availability
Carvana 4.1
Senior operations manager job in Goodyear, AZ
Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship. What you'll be doing: • Oversee day-to-day operations within the Inspection Center. • Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management. • Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company. • Ensure adherence to operating standards, systems, policies, procedures, and performance standards. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. • Maintain supervisory staff by recruiting, selecting, orienting, and training employees. • Ensure progression path training and certification processes are consistently executed. • Train and mentor leads and associates by providing competency-based feedback. • Ensure adequate production capacity levels for each line and assist with production planning. • Ensure compliance with all health and safety and loss prevention guidelines. • Provide vision and guidance to the reconditioning team in meeting performance metrics. • Positively reinforce and engage the team regarding quality, production and cost objectives. • Participate in and lead problem solving and continuous improvement efforts. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. • 5 years of management experience either in automotive or a lean manufacturing environment. • Knowledge of lean manufacturing principles. • Experience leading and developing associates. • Proven ability to obtain project deliverables and company metrics. • Ability to read, write, speak and understand English. • Must be at least 18 years of age. • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years). • Ability to maintain high volume and high-quality content in a fast-paced environment. • Excellent written, verbal and interpersonal communication skills. • Ability to work with and through teams to achieve results • Strong analysis and decision making ability. • Proficient computer skills. • Ability to work overtime and on weekends. • Ability to walk up to three miles each day. • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. • Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
$31k-34k yearly est. 23h ago
General Manager
Community Choice Financial Family of Brands 4.4
Senior operations manager job in Chandler, AZ
Your Opportunity: General Manager Titlemax Chandler, AZ As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $24.00 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$24 hourly Auto-Apply 3d ago
10073828-WD-Red Team Operator, Assistant Vice President
MUFG 4.1
Senior operations manager job in Tempe, AZ
Being part of the red team provides you with the opportunity to work on the cutting edge of cybersecurity and help drive the improvement of detection capabilities as well as strengthening of defenses to improve our overall security posture. The role also offers you with the opportunity to lead and mentor junior team members and provide guidance on complex projects. Major Responsibilities Developing guidelines for the usage, control, maintenance and audit-readiness of information and computer resources that are used in the distributed processing environment. Analyzing and addressing customer security requirements for all business applications existing on a distributed platform. Assisting in the evaluation, selection, and installation of security software products for distributed platforms. Identifying distributed systems security issues as they arise and coordinating with the security architect to ensure that issues are addressed and resolved in a timely basis. Conduct tactical assessments that require expertise in social engineering, application security (web and mobile), physical methods, lateral movement, threat analysis, internal and external network architecture and a wide array of products Document and formally report testing initiatives, along with remediation recommendations and validation Maintain tools and scripts used in penetration-testing and red team processes Conduct research into real-world threat actor tactics, techniques, and procedures (TTPs) and apply that knowledge to Red Team Exercises Assess new technologies, software applications, and devices for potential avenues of exploitation Develop exploits based on identified vulnerabilities Develop scripts, tools, or methodologies to enhance Red Team processes Work with teammates to consistently learn and share advanced skills and foster team excellence Qualification Bachelor's Degree in Computer Science or related fields; applicable specialized training; or equivalent work experience - equally preferable Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), OSCP, OSCE, GWAPT, or other security certifications desired Understanding of one or more compliance frameworks: NIST, FFIEC, GLBA, SOX, PCI, etc. 5-7 year of experience conducting penetration-testing/red team engagements Experience in planning and executing advanced attacks that evade network and endpoint security controls to demonstrate the potential adverse impact caused by a threat actor Experience with implementing red team assessment methods, tools, and techniques Experience identifying and exploiting common web-application vulnerabilities, such as: SQL Injection, DOM Manipulation, Authorization System Bypass, Design Logic issues, bounds checking, role & access validation, and filter evasion. Experience handcrafting/dissecting HTTP conversations Experience in developing, extending, or modifying exploits and offensive security tools (shellcode, implants, reflective loaders, etc.), as well as operational experience exploitation, lateral movement, and persistence on Windows and Linux systems, bypassing preventative and detective endpoint and network security controls, C2 frameworks (Cobalt Strike and Metasploit), using common offensive security tools (nmap, CrackMapExec, Impacket, Responder, etc.) The typical base pay range for this role is between $110K - $135K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. MUFG Benefits Summary
$110k-135k yearly 2d ago
Route Service Manager - UniFirst
Unifirst 4.6
Senior operations manager job in Phoenix, AZ
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
$38k-52k yearly est. Auto-Apply 4d ago
Area Operations Manager - Reman
Dent Wizard International 4.6
Senior operations manager job in Phoenix, AZ
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. * Area Operations Manager - Wheel Remanufacturing Division * *Location- Phoenix, AZ* *Compensation: $70.000 - $80.000/ Year * An Area Operations Manager - Reman is responsible for overseeing the daily operations of multiple wheel remanufacturing shop locations within a designated area. This role ensures operational excellence, team development, customer satisfaction, and adherence to safety and quality standards. In addition, the Area Operations Manager plays a key role in business development, identifying and securing new customer opportunities to support Dent Wizard's growth strategy. Essential functions include: *Operational Excellence* * Oversee daily operations to ensure efficiency, quality, and safety across all locations. * Address and resolve operational issues promptly, ensuring minimal disruption to service. * Maintain high standards of cleanliness and environmental health and safety (EHS) at all sites. *Customer Service & Relationship Management* * Build and maintain strong relationships with key customers. * Ensure service delivery meets or exceeds customer expectations. * Represent Dent Wizard in customer meetings. * Promote a five-star customer service culture across all teams. *Business Development* * Proactively identify and pursue new business opportunities within the assigned area. * Develop and present proposals to prospective customers. * Collaborate with marketing team to support lead generation and conversion. * Expand Dent Wizard's footprint by building relationships with dealerships, collision centers, and other potential partners. *Talent Acquisition & Workforce Planning* * Drive recruitment and hiring efforts for area roles in collaboration with HR. * Identify staffing needs and ensure appropriate coverage to meet operational demands. * Support onboarding and integration of new hires into the team. *Leadership & Team Development* * Foster a positive, inclusive, and productive work environment aligned with Dent Wizard's core values. * Lead, coach, and develop team members to drive performance, engagement, and retention. * Facilitate ongoing training and performance evaluations. *Performance Monitoring & Reporting* * Track and report on key performance indicators (KPIs) related to productivity, quality, and customer satisfaction. * Implement continuous improvement initiatives to enhance operational performance. *Administration * * Coordinate supplies and parts ordering management * Troubleshoot most critical operational issues * Maintain clean, organized work areas that meet DW's compliance (EHS) standards * Support and adhere to DW's policies and procedures on ethics standards and commitments * Ensure effective invoicing processes are implemented and maintained *Other Duties as Assigned* *Competencies Required* * Executes with Quality * Executive Presence * Reinvents and Innovates * Customer Focus * Acquires and Builds Talent * Grows the business *Physical Job Requirements* * Continuous viewing from and inputting data to a computer screen. * Travel as necessary ( *Drug Policy* * Dent Wizard is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $70.000 - $80.000 /year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
$41k-57k yearly est. 9d ago
Vice President of Operations
Blue Signal Search
Senior operations manager job in Tempe, AZ
A leading player in the residential construction space is looking for a visionary operations executive to drive innovation, efficiency, and growth across a multi-regional homebuilding organization. This individual will shape and elevate the operational strategies that fuel high-volume, high-quality residential construction while empowering regional leaders to scale performance. This is an opportunity for a strategic builder-of systems, teams, and business process excellence. Join an organization where your leadership will influence hundreds of homes annually and where customer satisfaction, operational integrity, and margin optimization are mission-critical. This Role Offers: Strategic leadership in a high-growth, multi-regional construction organization. Direct collaboration with executive leadership and influence over operational direction. Competitive compensation package with full benefits and performance-based incentives. A strong culture focused on innovation, integrity, and leadership development Focus: Design and lead the operational blueprint that guides all purchasing and construction activities across multiple markets. Define corporate-level strategies that enhance scalability, cost-efficiency, and quality assurance across the platform. Align regional execution with long-term business goals while championing innovation and technology adoption in field operations. Partner with regional heads to implement best-in-class practices and foster a culture of continuous improvement. Provide mentorship and executive coaching to high-potential leaders, ensuring robust succession planning. Oversee operational KPIs and lead quarterly business reviews focused on macro-level improvements. Lead cost management initiatives, ensuring vendor compliance with company standards while negotiating fair and competitive pricing. Develop and enforce procurement strategies that maximize value and reduce operational waste. Build a scalable vendor partnership model that promotes collaboration and long-term alignment. Standardize operational processes and develop training protocols to drive consistency across all sites. Promote high-quality customer experiences through innovative scheduling, quality inspections, and safety programs. Ensure continuous refinement of tools, systems, and documentation to support evolving business needs. Act as a cultural ambassador, embedding the organization's core values into operational practices. Lead initiatives that enhance the work environment and encourage a high-performance, purpose-driven culture. Serve as an advisor to senior leadership on market trends, construction methodologies, and organizational improvements. Skill Set: 15+ years of progressive experience in residential construction operations, with exposure to both purchasing and vertical construction leadership. Proven track record in designing and scaling operational frameworks across geographically dispersed teams. Expertise in labor cost optimization, supplier management, and budget control. Experience leading training and onboarding functions across technical and operational disciplines. Deep understanding of construction field operations, safety programs, and customer satisfaction metrics. Familiarity with CRM, ERP systems, and cloud-based project management platforms. Bachelor's degree in Construction Management, Business, or a related field required. A process-oriented leader with a bias for scalable solutions. A people-first mindset focused on empowering and developing teams. Strategic thinker with executive presence and strong communication skills. Experience in scattered-site homebuilding is a major plus. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
$121k-194k yearly est. 1d ago
Director of Operations
NSA Storage
Senior operations manager job in Phoenix, AZ
We are seeking to empower a highly motivated, goal-focused, customer-oriented team member for the role of Director, Operations. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As a Director, Operations, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity? If you just thought, “I got this” then read on! Job Details: Salary: $100,000-$110,000 /year + bonus + long-term incentive Successful candidate must live in AZ - Phoenix Metro This role will oversee teams in AZ, CO, NM, NV Job Overview: As the Director of Operations (Divisional), your responsibilities will include, but are not limited to, the following: Oversee the overall management of multiple self-storage facilities. You will report to the Vice President of Operations, leading multiple supervisors of supervisors, i.e., you will lead leaders. Typically, you will oversee 4-5 District Managers, who each oversee 3-8 Senior Property Managers, who each oversee approximately 5 self-storage locations, each with 1 or more team members. NSA stores are typically open 5-6 days per week, and our Divisional Directors are expected to be in the field two to three (2-3) weeks per month, managing the team and facilities. Foster a culture that demonstrates the core values of National Storage Affiliates of INTEGRITY, ACCOUNTABILITY, HUMILITY, COMPASSION with team members at all levels. Host and/or attend virtual meetings that occur on a set schedule: Weekly, Bi-Weekly, Monthly, Bi-Monthly, Quarterly, and Annually. Host and/or attend impromptu meetings as the need arises. Host monthly (or more frequently, as needed) 1:1 meetings with your direct reports. Host quarterly (or more frequently, as needed) 1:1 personal development meetings (‘IDP') with your direct reports. Host quarterly group meetings with your direct reports to discuss their leadership team's development. Partner with our Recruiting Department and interview for open positions. Coach, develop, performance manage, and mentor leaders and team members within the division. This includes ‘shoulder to shoulder' travel with all employees; virtual meetings, etc. Ensure that your team members complete their new hire training and are compliant in completing ongoing employee training. Audit 10% of Living Quarters within the division each quarter. Ensure all facilities and team members adhere to company safety standards and operational procedures. Own the financial performance of the division through deep dive reviews and partnering with leader lines and support departments on strategies to enhance the business. Also coach leaders and team members within the division to become proficient students of the business to meet financial goals. Review and monitor maintenance and planned capital expenses at facilities. Ensure that our assets remain in good standards and are a positive representation of the NSA Storage brands. Contract and license oversight. Position Requirements: All work must be done in accordance with safety regulations and applicable safety policies and standards. Physical activity including, but not limited to, extensive walking, walking on incline, walking on decline, extensive use of stairs, lifting up to 50 pounds. Physical Requirements: Ability to walk outside for several hours with team members, including during inclement weather, ability to climb multiple flights of stairs, ability to lift storage unit doors, ability to climb ladders (when appropriate per policy). Travel by car or plane, as required, to storage facilities within the division and physically inspect properties. Travel Requirements: Ability to travel by rental vehicle, personal vehicle (when appropriate by policy), and on an airplane to properties. Must be in the market up to 75% of working days per month. This includes overnight travel, out of state in some cases. On-site presence in properties within the division up to three (3) weeks per month. Multi-unit property management experience required. Management experience with leaders of leaders. Excellent time management and multi-tasking skills utilizing cadence of calendars and schedules. Excellent customer service, sales experience, phone skills, organizational skills, computer skills, including Microsoft Office: Outlook, Teams, PowerPoint, Word, Excel and Power BI. Accurate record keeping and filing. Proficient math skills for auditing purposes, cash handling experience. Host and/or attend virtual meetings, supporting a culture of being on camera when possible. Must have a reliable vehicle, a valid driver's license, and insurance. Must be able to pass and maintain a clean criminal background check. Work Monday-Friday from 9am to 5pm and may be on call on Saturday and Sunday. Must live within 20 miles of the market area for this specific job posting or be open to relocating to within 20 miles of the geographical area for this specific job posting. Must also live within 50 miles of a major airport. Must have a reliable and secure internet connection.
$100k-110k yearly 2d ago
Operations Executive
Clayco 4.4
Senior operations manager job in Phoenix, AZ
About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For As an Operations Executive, you will play a pivotal role in overseeing and driving the successful execution of design-build projects. Serving as the primary point of contact for clients, project teams, and design departments, you will ensure that projects are completed on time, within budget, and to the highest standards of quality. You will work closely with marketing, pre-construction services, business unit leaders, and operations to manage project phases including scheduling, subcontractor buyout, cost control, and project closeout. Additionally, you will mentor and manage Project Managers and Engineers, ensuring team success and project excellence. The Specifics of the Role Oversee a large-scale project 500M-1B in value, or multiple projects. Serve as the single point of contact for clients, design teams, and project staff, ensuring seamless communication and execution. Lead and coordinate project phases from planning to closeout, ensuring quality and timely delivery. Develop detailed project contract status reports and project site logistics plans. Oversee pay request processes, monitor project costs, and track job cost reports. Analyze and forecast quarterly total cost projections and labor costs. Ensure timely procurement of materials and equipment while monitoring subcontractor buyouts. Collaborate with Preconstruction services to oversee the bidding process. Ensure compliance with safety, EEO, and Affirmative Action program requirements. Lead quality processes and monitor project training and development programs. Manage the project closeout process, ensuring adherence to schedules and final deliverables. Assist in tracking back charges, change orders, and budget adjustments. Mentor and manage project teams, fostering collaboration, problem-solving, and innovation. Lead through change, build consensus, and motivate teams to achieve goals. Requirements Bachelor's degree in Construction Management, Engineering, or a related field. 20-25 years of experience in construction project management. Strong knowledge of construction principles and practices with a proven track record of managing large-scale projects. Excellent leadership and team management skills, with experience mentoring and developing talent. Strong problem-solving abilities and adaptability when dealing with various stakeholders. Entrepreneurial mindset with the ability to work both independently and collaboratively. Proficiency in leading project teams, managing subcontracts, and handling subcontractor relations. Familiarity with safety protocols, EEO requirements, and quality control standards. Ability to physically navigate job sites, including climbing ladders and multi-floor scaffolding. Able to lift up to 50 lbs. Some Things You Should Know Our clients and projects are nationwide - Travel will be required. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
$112k-156k yearly est. 4d ago
Talent Operations Manager
Buildforce
Senior operations manager job in Phoenix, AZ
This role is responsible for: Apply exceptional follow-up and time management skills to cultivate relationships with Tradespeople and your peers. Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App. Conduct quality interviews effectively and always on time Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile Coach new electricians on the Buildforce process and expectations Work as a team to achieve monthly placement goals with quality and retention in mind Provide a “white-glove” experience for priority placements for high-profile and new customers Evaluate pay and placements ad hoc Navigate all of the Employer-level and Project-level contingencies Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms. Providing delightful customer experience through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App. Maintaining records and documentation through data entry, collection, and validation. Providing feedback on process improvement opportunities and contributing to projects as assigned All other duties as assigned. Skills & Qualifications 3+ years of experience in recruiting, sales, marketing, or related work experience. Proven success with self-direction and the ability to work independently and with a cross-functional team. Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack. Detail-oriented with excellent communication skills in writing, in person, or by phone. Creative problem solver who thinks on their toes and can make informed decisions quickly. Own a smartphone and have access to a reliable internet connection. Bi-lingual is required - Spanish & English. Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. Benefits & Perks Flexible Scheduling Hybrid (Working from Phoenix Office and Home) Time Off & Holidays Parental Leave Policy 401(k) Plan Healthcare - Medical, Dental & Vision 360 Annual Peer Reviews with Opportunities for Growth
$54k-92k yearly est. 1d ago
District Manager - Mesa East Valley, AZ
Leslies Poolmart
Senior operations manager job in Tempe, AZ
DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie's pool supplies is the “World's Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Job Overview: Oversees the performance of a number of Leslie's store to ensure they are meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. The District Manager is directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses within a District. The District Manager is responsible for the effective execution of all company-developed programs. Oversees to ensure that all new team members are proficient applicants with the right competencies and experience and ensures that General Managers under their responsibility train and develop team members in all required training programs. Establishes the expectation of providing excellent customer service and a great place to work through personal example and principles. Responsibilities: The successful completion of training within one-hundred and eighty (180) days of being onboarded. Ensure district stores meet or exceed budgeted sales. Drive water test conversion and prescription sales penetration. Meet conversion, UPT and ATS goals and build action plans where improvement needed. Manage controllable expenses to drive profitability. Grow customer count through customer service training and standards. Qualifications: At least 3-5 years field experience in a multi-unit retail environment. A bachelor's degree or equivalent in business or marketing preferred. Excellent references from supervisors, peers, and direct reports. Ability to relocate helpful but not required. Excellent verbal and written communication skills. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives. #RetailHiring Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
$76k-124k yearly est. 4d ago
Store Manager
Ashley Global Retail, LLC
Senior operations manager job in Gilbert, AZ
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley The Store Manager holds primary responsibility for managing and driving sales and margin within the retail store, aligning with the financial plan by overseeing a sales team. In addition to driving sales, the Sales Manager supports the Store Manager in fostering a high-performing sales culture, strategically managing talent, and recruiting and developing sales staff while embodying Ashley's Culture and Vision to enhance brand perception and become the go-to destination for home furnishing needs. Serving as a role model for guest relationship-building, the Sales Manager leads and develops retail sales associates in executing the Company's sales approach, manages store operations such as opening and closing procedures, and ensures compliance with policies and procedures to deliver an exceptional in-store experience. Without the Store Manager, the Sales Manager may assume full leadership responsibilities for the store. What You'll Do Recruit, onboard, train, and motivate sales associates while fostering a positive work environment conducive to high performance and low turnover. Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities such as huddles to align store decisions with company strategy. Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture aligned with company strategy. Facilitate promotional events and provide daily sales training and product education, ensuring consistent and strategic selling to maximize results and uphold company standards. Utilize analytics and insights to create targeted selling development plans for retail sales associates, providing relevant insights on offers, assortment, and selling processes. Ensure consistent store maintenance and adherence to standards throughout, optimizing assortment and maintaining a visible presence on the floor to drive business ethically. Cultivate a customer-centric culture within the store, emphasizing the importance of prioritizing customer satisfaction. Empower the team to address customer issues promptly and empathetically, ensuring efficient resolution. Track and analyze customer feedback to identify areas for improvement and enhance the overall customer experience. Serve as a role model of Ashley's culture and vision, embodying the company's values and principles in all interactions. Manage customer engagement throughout the entire lifecycle, fostering strong relationships and maximizing customer satisfaction at every touchpoint. Complete any additional tasks as assigned by management. What You Bring Associate degree in Business Administration or related field or equivalent work experience required 2 years' experience in retail sales, required Supervisory/Management experience, required Strong business knowledge with basic financial acumen Flexible and willing to work extended hours when necessary Ability to work weekends and holidays Excellent interpersonal skills Excellent verbal and written communication skills Effective time management and organizational skills Analytical and problem-solving skills Proficient mobile & computer skills, including experience with Microsoft Office Suite, internet What's In It for You When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Health, dental benefits, and vision insurance Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Learn more about who we are and the causes we support here Apply now and find your home at Ashley!
$34k-56k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Senior operations manager job in Chandler, AZ
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
$22.5-31 hourly 3d ago
Administrative Operations Manager
Arizona Department of Education 4.3
Senior operations manager job in Tempe, AZ
Administrative Operations Manager Type: Charter Job ID: 131572 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax: District Email : Salary Range: $42,500.00 - $52,000.00 USD annually. As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program, taking fundamental responsibility for the communities we serve. This position is essential to the daily operation and efficiency of the school front office, supporting the campus principal in overseeing scheduling, safety, communications, logistics, and the school's budget. It serves as a key operational partner in all school functions, with a primary focus on running a responsive, organized, and welcoming front office. Success in this role means managing day-to-day operations with professionalism, ensuring students, staff, and families feel supported, and that the campus runs smoothly. By aligning systems with the school's mission and playing a critical role in campus safety and communication, this position is central to fostering a safe, positive, and high-functioning school community. QUALIFICATIONS: * Bachelor's degree or higher preferred. * 5 years experience supporting educational leadership and/or office management within a school setting. * Ability to maintain confidentiality and discretion. * Ability to read, speak, and/or write in Spanish, preferred but not required. * Active Arizona Department of Public Safety (DPS) issued IVP Fingerprint Clearance Card. * Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered. DUTIES AND RESPONSIBILITIES: * Lead the front office team to ensure efficient daily operations and a welcoming environment * Facilitate regular front office team meetings to align on priorities, procedures, and service standards * Serve as the liaison between the Site Principal and front office staff, ensuring clear communication and follow-through on tasks * Support the Site Principal with a wide range of administrative, operational, and financial tasks * Manage the opening and closing procedures of the school site * Oversee school scheduling, including special events, field trips, transportation, and other campus functions * Coordinate and manage community use of school facilities * Support the Site Principal in managing and monitoring the school budget, including preparing financial reports and processing purchase orders and reimbursements * Collect and reconcile funds (e.g., field trips, tax credit, student council), and prepare school cash/check deposits * Process and maintain accurate records, including correspondence, time cards, supply budgets, and recordkeeping systems * Monitor and approve employee time cards, ensuring proper coding and administrative approval in Workday * Coordinate staff scheduling and arrange substitute coverage through the school's substitute system * Maintain equipment, textbook, and supply inventories * Support the campus SEL team by coordinating parent meetings related to student discipline and attendance * Access student databases to retrieve and manage student information * Oversee and support school public relations and communication efforts, including school-wide messaging to families and the community * Support the health office as needed under the guidance of the school nurse, including assisting with minor health concerns and student safety needs * Maintain confidentiality in all aspects of the role * Receive and screen telephone calls and visitors, schedule meetings and events, and support daily front office operations * Interpret and explain school policies and procedures in response to inquiries * Evaluate and resolve operational problems within the scope of the position * Additional duties may be assigned as necessary KNOWLEDGE, SKILLS AND ABILITIES * Demonstrates leadership skills, including the ability to guide a team, make informed decisions, and support school-wide initiatives * Demonstrates excellent reading, writing, computation, technology, and communication skills * Demonstrates the ability to perform routine clerical tasks * Ability to maintain confidentiality * Demonstrates ability to communicate effectively both orally and in writing * Demonstrates ability to work cooperatively with others * Demonstrates ability to multitask in a high-energy working environment * Knowledge of standard office policies and procedures * Knowledge of bookkeeping, budgeting, and records management * Experience in leading staff to achieve customer service and operational goals * Skill in the use of MS Office and other software/applications * Ability to articulate, represent a professional demeanor, and take initiative PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs, such as boxes, supplies, etc. Specific vision abilities required by this job include close vision, such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception. LOCATION: Downtown Phoenix TRAVEL: Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays. This job description is subject to change at any time. Other: What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line. Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us? For more information please visit: ********************************
$42.5k-52k yearly 14d ago
Director Of Field Operations
Corbins 4.4
Senior operations manager job in Phoenix, AZ
At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the fastest-growing industrial construction enterprises in the US and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry. The Director of Field Operations is responsible for overseeing and managing the field operations of their assigned areas of responsibility. This role ensures that program resource projections are accurate, safety standards are upheld, and project-level responsibilities are met. The Director will work closely with various departments to support the implementation and development of processes, manage technology and applications, and maintain strong relationships with customers. Responsibilities Ensure admin resource projections are accurate and maintained by program teams, driving towards established ratios. Ensure project teams are projecting labor needs from the most current contracted schedule, breaking down labor projections into duration, activity, and area prior to submission for the monthly WIP. Work with peers across the organization to ensure project teams are allocating resources aligned with the established ratios for the following roles: General Superintendents, Project Superintendents, Field Superintendents, Project Managers, Project Engineers, Safety Managers, Safety Coordinators, Quality Inspectors, Field Engineers, and Quality Managers. Provide consistent feedback to workforce development to ensure our training programs are best in class and meet the needs of our evolving workforce and projects. Work closely with the VP of Field Operations to understand the status of each program from a ramp-up/ramp-down standpoint and strategize the execution to effectively move workforce and resources. Drive our culture of safety by supporting the program teams and ensuring all leaders lead with a safety mindset. Communicate program needs and concerns to Safety Directors, escalating to the head of HSE and Field Operations as necessary. Ensure program teams are continuously planning upcoming work and that plans are vetted for feasibility, paying close attention to high-risk activity planning. Ensure the Operations team is effectively leading and supporting other departments: Safety, Quality, WFD, Scheduling, and HR. Partner with clients to establish strong and high-quality relationships. Support the implementation and development of processes related to operations and field operations. Manage and ensure program teams are utilizing Nox Group provided technology, applications, and processes to the current standard. Communicate any exceptions or variation requests needed to Operations, providing formal feedback and suggestions on processes, technology, and application optimization as needed. Set and maintain expectations of field leadership regarding safety, quality, mentorship, and building strong relationships with supporting departments while setting cross-department relationship standards. Qualifications Ability to walk job sites as needed for extended periods of time. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Safety Level This is a safety sensitive position, and all applicable policies including drug test and background check will apply. The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to: Potentially lift up to 50 pounds Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing Potentially operate a motor vehicle, crane, tractor, etc. We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA) It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$58k-74k yearly est. Auto-Apply 60d+ ago
Director of Manufacturing Operations
Growtech Industries, LLC
Senior operations manager job in Goodyear, AZ
GTI Energy is seeking a dynamic and results-driven Director of Operations to lead and scale our manufacturing and operational capabilities. This role is responsible for overseeing all day-to-day operations across the Arizona facility, ensuring safety, efficiency, quality, and on-time delivery. The Director of Operations will drive continuous improvement, support rapid growth, and foster a high-performance culture aligned with GTI Energy's values and vision. Key Responsibilities: Provide strategic and hands-on leadership across production, quality, logistics, inventory, facilities, and maintenance functions. Manage daily plant operations to ensure performance targets are met or exceeded in safety, quality, cost, and delivery. Build and maintain a strong, accountable operations leadership team through coaching, training, and development. Identify operational inefficiencies and lead lean manufacturing, process improvement, and cost reduction initiatives. Collaborate closely with HR, Engineering, Safety, and other departments to support cross-functional alignment and drive company-wide initiatives. Ensure compliance with all federal, state, and local regulations including OSHA, EPA, and industry standards. Oversee production scheduling, capacity planning, and materials flow to meet customer demand and minimize downtime. Monitor KPIs and implement corrective actions as needed to achieve optimal performance. Champion a strong safety culture by enforcing policies, addressing risks, and promoting safe work practices. Support workforce planning, staffing needs, and labor utilization to align with operational goals. Serve as a key operational voice in leadership meetings, contributing to long-term strategic planning. Qualifications: Bachelor's degree in Operations Management, Industrial Engineering, Business Administration, or related field required; Master's preferred. Minimum of 10 years of progressive experience in operations, with at least 5 years in a senior leadership capacity within manufacturing. Demonstrated success leading large teams and scaling operations in a fast-paced, growing environment. Strong knowledge of lean principles, continuous improvement tools, and manufacturing best practices. Proven ability to build systems, drive process discipline, and implement scalable infrastructure. Excellent communication, problem-solving, and leadership skills. Experience working with ERP systems and data-driven decision-making. Why GTI Energy? We are building something special - a fast-growing, innovation-driven company with a strong team culture. Leadership opportunities to shape the future of operations. Competitive salary, benefits, and advancement potential.
$107k-155k yearly est. 7d ago
Operations Site Manager
DMD Systems Recovery LLC
Senior operations manager job in Tempe, AZ
Job DescriptionOperations Site ManagerDepartment: Operations Employment Type: Full-Time Reports To: COO Salary: $85,000.00Company OverviewDMD Systems Recovery (DMD) is a certified B Corp specializing in IT Asset Disposition (ITAD) solutions. We uphold the highest environmental and security standards, delivering confidence to clients who value sustainability and data protection. Headquartered in Tempe, Arizona, DMD is a leader in electronics recycling and responsible asset management The Operations Site Manager is responsible for the leadership, management, and continuous improvement of all processing operations at the designated site. This includes overseeing receiving, sorting, data destruction, testing, shipping, and inventory management. The manager will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, quality, and high performance. This role is both strategic and hands-on, requiring the ability to lead teams, optimize processes, and deliver measurable results.Key ResponsibilitiesLeadership & Team Management Interview, train, and develop a high-performing operations team. Provide ongoing coaching, performance feedback, and career development opportunities. Foster a positive, inclusive, and safety-focused work environment. Manage scheduling, timecards, and attendance to ensure adequate staffing and productivity. Operational Excellence Oversee all aspects of ITAD processing, including receiving, sorting, testing, data wiping, refurbishment, shipping, and inventory control. Ensure all operations meet or exceed company targets and Service Level Agreements (SLAs) for accuracy, throughput, and quality. Implement and monitor key performance indicators (KPIs) to drive continuous improvement. Maintain compliance with operational standards (e.g., ISO, R2, NAID) and company policies. Process Improvement & Innovation Identify opportunities to streamline workflows and enhance efficiency. Lead the adoption of new tools, technologies, and best practices to improve client experience and operational outcomes. Collaborate with cross-functional teams to implement process changes and resolve operational challenges. Compliance & Safety Ensure all site activities comply with environmental, health, safety, and data security regulations. Conduct regular audits and risk assessments to maintain compliance and mitigate potential hazards. Promote a culture of safety and accountability throughout the site. Client & Stakeholder Engagement Serve as the primary point of contact for site-level operational issues and client escalations. Communicate effectively with internal and external stakeholders to ensure alignment and satisfaction. Support business development initiatives by providing operational insights and expertise. Reporting & Administration Prepare and present regular reports on site performance, challenges, and improvement initiatives. Manage resource allocation for the site. Oversee inventory accuracy and asset tracking systems. QualificationsEducation & Experience High school diploma, GED, or equivalent required; Associate's or Bachelor's degree preferred. Minimum 5 years of experience in production or operations management, preferably in ITAD, electronics recycling, or related fields. At least 3 years of experience managing teams in a warehouse or processing environment. Experience with reverse logistics, asset disposition, or supply chain management is highly desirable. Familiarity with operational standards (ISO, R2, e-Stewards, NAID) and regulatory compliance. Skills & Competencies Strong leadership, coaching, and team-building skills. Excellent communication, interpersonal, and conflict resolution abilities. Analytical mindset with a focus on process improvement and problem-solving. Proficiency with warehouse management systems (WMS), inventory tracking, and Microsoft Office Suite. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Physical RequirementsAbility to stand for extended periods, squat, twist, bend, and lift 10-50 lbs (or more) regularly. Reasonable accommodations will be provided for individuals with disabilities.Compensation & Benefits Competitive salary, commensurate with experience and responsibilities. Comprehensive benefits package, including health, dental, vision, paid time off, and retirement plans. Opportunities for professional growth and advancement. Additional InformationDMD is an equal opportunity employer. Pre-employment drug screening and background checks are required. Powered by JazzHR KSyrWXj8c1
$85k yearly 2d ago
Operations Manager - Day and Night Shift Availability
Carvana 4.1
Senior operations manager job in Tolleson, AZ
Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship. What you'll be doing: • Oversee day-to-day operations within the Inspection Center. • Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management. • Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company. • Ensure adherence to operating standards, systems, policies, procedures, and performance standards. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. • Maintain supervisory staff by recruiting, selecting, orienting, and training employees. • Ensure progression path training and certification processes are consistently executed. • Train and mentor leads and associates by providing competency-based feedback. • Ensure adequate production capacity levels for each line and assist with production planning. • Ensure compliance with all health and safety and loss prevention guidelines. • Provide vision and guidance to the reconditioning team in meeting performance metrics. • Positively reinforce and engage the team regarding quality, production and cost objectives. • Participate in and lead problem solving and continuous improvement efforts. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. • 5 years of management experience either in automotive or a lean manufacturing environment. • Knowledge of lean manufacturing principles. • Experience leading and developing associates. • Proven ability to obtain project deliverables and company metrics. • Ability to read, write, speak and understand English. • Must be at least 18 years of age. • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years). • Ability to maintain high volume and high-quality content in a fast-paced environment. • Excellent written, verbal and interpersonal communication skills. • Ability to work with and through teams to achieve results • Strong analysis and decision making ability. • Proficient computer skills. • Ability to work overtime and on weekends. • Ability to walk up to three miles each day. • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. • Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
$31k-34k yearly est. 23h ago
General Manager
Leslies Poolmart
Senior operations manager job in Gilbert, AZ
DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie's pool supplies is the “World's Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Job Overview: Oversees the performance of a Leslie's store to ensure it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for the effective execution of all company-developed programs. Hires proficient applicants with the right competencies and experience, trains and develops them in all required training programs, and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation. Responsibilities: Hire only “A” players this year to support the accomplishment of the following objectives: Meet or exceed sales budget. Meet or exceed EBITDA/SOC goal. Meet or exceed labor rate goal. Achieve shrink percent of .4% or better. Meet or Exceed your gross margin budget for the fiscal year. Meet or exceed APC goal. Drive customer count increase over last year. Meet or exceed Mystery Shop goal of 95%. Essential Competencies: Ability to hire “A Players - Sources, selects, and sells “A Players” to join the company. Efficiency - Able to produce significant output with minimal wasted effort or supervision. Organization & Planning - Plans and organizes in an efficient manner. Industry knowledge - Highly knowledgeable of the business, products and competitors. Customer service mindset - Understands the customer, is focused on providing superior customer service. Aggressiveness - Highly productive, and takes a forceful stand without being overly abrasive. Follow through on commitments - Lives up to verbal and written agreements, regardless of personal cost. Intelligence - Learns quickly, demonstrates ability to quickly and proficiently understand and absorb new information. Analytical skills - Able to structure and process qualitative and quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. High standards - Expects personal performance and team performance to be nothing short of the best. Attention to detail - Does not let important details slip through the cracks or derail a project. Proactivity - Acts without being told what to do. Brings new and visionary ideas to the company. Ability to develop people - Coaches people in their current roles to improve performance and prepares them for future roles (succession program). Honesty/integrity - Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully. Creativity/innovation - Generates new and innovative approaches to problems. Positive attitude/enthusiasm - Exhibits passion and excitement over work. Has a can do attitude. Work ethic - Possesses a strong willingness to work hard and long hours to get the job done. Has a track record of working hard. Communication - Speaks and writes clearly, articulately and diplomatically without being overly verbose or talkative. Teamwork - Reaches out to appropriate divisions heads and cooperates with corporate team members to establish an overall collaborative working relationship. Flexibility/adaptability - Adjusts quickly to changing priorities. Copes effectively with complexity and change. Qualifications: Successful completion of all training modules inclusive of GMIT and Talent Platform training. Ability to achieve placement in the succession program. Excellent communication skills, and proficiency with computers. Pay: $46,808 - $48,888/ Base Salary Leslie's provides a robust benefits package, including: Comprehensive medical, pharmacy, dental, & vision plan options. Health savings account (with enrollment in the high deductible health plan option). Health & dependent care flexible spending accounts. Company-paid basic life and AD&D insurance. Voluntary supplemental life insurance. Company-paid short-term disability and voluntary long-term disability insurance. Pre-tax and Roth 401(k) with company match. Paid vacation, sick, and bereavement leave. Paid holidays, including a floating personal day. Employee assistance and wellness programs. Earned Wage access is available, allowing early access to a portion of your earned wages before payday. Product discounts at Leslie's Retail stores. Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives. #RetailHiring Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
$46.8k-48.9k yearly 4d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Casa Grande, AZ?

The average senior operations manager in Casa Grande, AZ earns between $80,000 and $174,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Casa Grande, AZ

$118,000

$80,00010%

$118,000Median

$174,00090%

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Senior Operations Manager Jobs
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Casa Grande, AZ
Senior Operations Manager Casa Grande, AZ Jobs

Senior operations manager jobs in Casa Grande, AZ

General Manager (Bilingual)

Market Service Manager - UniFirst

Operations Manager - Day and Night Shift Availability

General Manager

10073828-WD-Red Team Operator, Assistant Vice President

Route Service Manager - UniFirst

Area Operations Manager - Reman

Vice President of Operations

Director of Operations

Operations Executive

Talent Operations Manager

District Manager - Mesa East Valley, AZ

Store Manager

Pharmacy Operations Manager

Administrative Operations Manager

Director Of Field Operations

Director of Manufacturing Operations

Operations Site Manager

Operations Manager - Day and Night Shift Availability

General Manager

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Casa Grande, AZ?