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  • Powder Coating Operations Manager

    Korn Ferry 4.9company rating

    Senior operations manager job in Dalton, GA

    Korn Ferry has partnered with our client on their search for Powder Coating Operations Manager Operations Manager, Powder Coating Plan, direct and coordinate all aspects of the powder coat line to ensure daily production requirements are met. Responsibilities: Ensure clean powder coating lines and booths, related equipment, and work areas. Determine paint flow, mil thickness, and coating quality by performing visual inspections, or by using a mil gauge. Maintain spray gun parts and booths, as required. Meet or exceed daily productivity requirements. Lead continuous improvement activities and initiatives. Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output. Produce product that meets customer requirements. Operate and maintain a safe and clean working environment. Troubleshoot technical problems. Understand bake times. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Manage departmental performance measures, including visual controls. Work with sales team and other departments to develop and maintain effective communication to resolve issues and inquiries. Perform other duties as assigned. Criteria: College degree OR equivalent experience Five to seven years previous work-related experience. Computer skills required; Outlook email, Word, Excel. Must have a thorough understanding of all powder coating line job duties including; hanging, offloading, labeling, inspecting, and packaging. SE: 510770633
    $70k-106k yearly est. 14h ago
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  • General Manager

    LX Pantos Americas

    Senior operations manager job in Dalton, GA

    The individual performing this job function is empowered with adequate authority to exercise the required duties and responsibilities of the position to ensure that all work performed meets or exceeds LX PANTOS AMERICA, INC. standards for safety, quality and productivity. This position requires excellent leadership skills along with the ability to facilitate and communicate the business workflow in a fast-paced distribution operation; oversee coaching and counseling of all associates and ensures a safe and productive work environment. Duties and Responsibilities: Responsible for the administering of all Safety Programs and best practices. Actively supports AGM, and is also responsible for the local success of the DC Safety Committee program and incident reporting communication. Responsible for all warehouse operations and facilities Responsible for inventory and asset accountability and value Plan, organize, direct and control general operations within the distribution center Set up tools and resources for achieving Key Performance Indicators (KPI) metrics Oversee inventory control, shipping, and receiving operations to achieve performance goals and low damage levels Determine staffing needs. Direct and promote training, team building and communication Direct and oversee DC security and incident reporting protocol and safety programs. Direct and oversee all aspects of employee relations, including performance reviews and disciplinary issues, conducting performance reviews for GM's direct reports and assuring OM, supervisors are conducting periodic reviews for their reports. Direct and oversee physical facility maintenance to provide a clean and safe working environment Plan and oversee correct equipment capacity for effective warehouse results. Oversee and enforce maintenance program for lift truck fleet. Direct and oversee warehouse supplies cost and required inventory levels to ensure smooth operation Report daily operational topics to Regional Operations Manager Oversees aspects of finance, assuring corporate accounting, budgeting and ensures purchasing procedures are implemented and controlled seeking our best pricing and structure. Direct and oversee development and maintenance of Standard Operating Procedures (SOP) Report KPI performance, accuracy, timing and damage results vs. standards. Coordinate and oversee employee training and development Promote open environment for employee feedback and suggestions for process improvement Research and verify root cause of charges for OSD Education & Experience Requirements 3-5 years of supervisory experience in distribution or manufacturing environment. 5+ years of experience in warehouse, logistics, or supply chain operations. High School Diploma or GED; BS/BA Degree preferred Proven success in maintaining quality, service, and client relationships in a high-paced setting. Strong leadership, analytical, problem-solving, and communication skills Experience working in team oriented, multi-shift environment. Proven competencies in MS Excel, Word, and Outlook. Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred. Skill Requirements Skill in interpersonal communication. Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases. Ability Requirements Ability to communicate logically, persuasively, and accurately, both orally and in writing. Ability to communicate on a one-to-one basis and before groups to obtain or provide information. Ability to work independently and complete assignments from minimal information or under general instructions. Ability to work under pressure of time and conflicting demands. Ability to develop and maintain effective working relationships with co-workers, supervisors, others. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand sometimes in excess of 7 hours and use hands to handle or feel. The employee is frequently required to walk; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee may periodically lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A large percentage of work time is spent in a warehouse where temperatures are hot or cold (seasonally) and noise level can be moderate to high. Business Hours: Mon-Fri 08:00 AM to 5:00 PM
    $39k-71k yearly est. 4d ago
  • Operations Program Manager

    Astec Industries 4.6company rating

    Senior operations manager job in Chattanooga, TN

    Job Description BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION The Operations Program Manager will lead a project management team, ensuring the successful execution of site efficiency programs across several manufacturing facilities at Astec. The project team is responsible for planning, coordinating, and implementing manufacturing projects, capital expenditures, and facility efficiency initiatives. The manager will oversee team development, set project management goals, and coordinate with various departments to deliver complex projects effectively. The incumbent will assist our facility business partners in defining a strategic roadmap of 3-5 years. The Operations Program Manager will also effectively monitor and present program updates to relevant stakeholders, clients, or project team members. Leading the team's portfolio, team development, and developing business partner relationships will account Project for at least 75% of this assignment and the incumbent will have a smaller role of leading manufacturing projects. Specific work assignments may be as follows: Lead a project team to complete complex programs in multiple Astec facilities and manage the programs on time and within budget, while meeting the requirements of the customer. Responsible to coach, mentor, and supervise the project coordinators and specialists in daily assignments and activities and ensure that professional program management techniques and tools are used to manage programs and projects. Key Deliverables · Lead a team of Project Managers to develop the vision and plan for projects based on facility needs and assign resources. · Oversee the hiring, performance, development, and management of the project team. · Ensure the project management team properly executes the planning, scheduling, and execution of Astec facility projects. · Plan and lead manufacturing project planning sessions, facilitate project status meetings, maintain complex project plans/schedules, update RAID logs, and track costs and resources for multiple projects simultaneously. · Work to streamline and improve the efficiency of communication lines, related to project management. · Facilitate and lead process improvement initiatives related to project management processes. · Provide a supportive work environment for the team; select, mentor, coach, and develop others. Key Activities & Responsibilities · Lead and mentor a team of project managers. · Conduct regular team meetings to discuss project status, challenges, and solutions. · Oversee the project management team portfolio to ensure all projects are delivered on-time, within scope and within budget. · Preparing and presenting program-level reporting for upper management. · Analyze current project management processes and identify areas for improvement. · Implement new procedures and tools to enhance efficiency and effectiveness. · Ensure clear, specific, accurate, and timely communications with customers. · Respond quickly and appropriately to customer needs and problems. · Work closely with engineering teams, Astec representatives, vendors, and various internal departments. · Foster a collaborative environment to achieve program goals. · Conduct performance reviews and provide feedback to team members. To be successful in this role, your experience and competencies are: · Bachelor's degree or higher or equivalent combination of education and experience and training. · 7-10 years of end-to-end project management experience. · Project management experience in an industrial, engineering, and/or manufacturing environment highly preferred. · 2+ years in leadership of a team. · Proficiency in Project Management Software (i.e., Project Insight, Asana, Microsoft Project, etc.). · Experience with Microsoft Excel, PowerPoint, and Teams. · Ability to confidently facilitate large-scale project planning workshops. · Effective team-building expertise. · Excellent written and verbal communication skills. · Highly organized with strong attention to detail. · Experience in a matrix-based, marcom organization preferred. · Microsoft Outlook expertise. · Proficiency in Microsoft Suites. Supervisor and Leadership Expectations Required Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success Travel Requirements: 10-20% of domestic travel WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $54k-90k yearly est. 16d ago
  • Senior Manager, Manufacturing Operations (3rd Shift)

    GE Appliances 4.8company rating

    Senior operations manager job in LaFayette, GA

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? As the Senior Manager, Manufacturing Operations (3rd Shift), you'll be responsible for the overall operational plan, performance and improvement of an entire value stream operation within the manufacturing facility. You'll develop, lead and coach salaried and hourly team members to achieve high performance in the areas of safety, quality, delivery and cost. Position Senior Manager, Manufacturing Operations (3rd Shift) Location USA, LaFayette, GA How You'll Create Possibilities MANUFACTURING OPERATIONS: * Oversees manufacturing operations for an entire value stream within a plant. * Own and prepare the annual operational plan/playbook for a manufacturing value stream. * Responsible for operational performance and improvement of key metrics including safety, quality, delivery, cost and culture. * Align area metrics with overall plant goals; organize resources to deliver on these metrics. * Lead activities of cross-functional manufacturing team, to include responsibility for salaried and hourly team members within the assigned business unit. * Direct Reports include Area Leader (AL), Team Leaders (TL) and Indirect: Team Members. * Utilize production line boards to collect information on value stream performance, issue identification and problem resolution. Ensure information is passed on to the following shift and management. Hold team accountable to maintain and manage the boards. * Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required. * Ensure the Lean manufacturing practices and Escalation Process set forth under the Appliance Production System are followed and adhered to within the value stream manufacturing operations. * Manage and track all department metrics and budget. Prepare daily report-out of metrics for production meeting. * Establish daily operating rhythm in department. Conduct daily start up meeting with TL's and AL's. Maintain rigor around daily team leader meetings, escalation meetings, etc. * Prepare topics for daily team meetings; ensure team leaders understand and cascade the message appropriately and correctly. Rotate through the team meetings each day. * Oversee the deployment of standardized work within the value stream operation. Ensure process stability through following standardized work. * Coach and develop Area Leaders and Team Leaders to ensure standardized work is in place and is followed. * Ensure adherence to Job Instruction method by reviewing and verifying Job Instruction forms, including cross training matrix, and Team Leader delivery of four step method to ensure 'Critical Points' and 'Why' are conveyed accurately and effectively. * Ensure 5S standards are met for the entire value stream. CONTINUOUS IMPROVEMENT: * Live, promote and teach the Appliance * Production System philosophy and drive continuous improvement within the value * stream operation. * Lead and promote work team(s) that react aggressively to factory * inefficiencies. Drive problem-solving and root cause identification of problems * for the entire value stream. * Engage all members of cross-functional escalation team to address and * resolve problems, ex. Area Leaders, Team Leaders, Kaizen * Promotion Office and other Lean resources * Continuously identify and work to reduce waste in the area for both short term * and long term improvement initiatives. * Serve as a second-level responder within the escalation process for * problems/issues within the value stream operation. * Lead regular meetings to review department issues. Prioritize and assign * ownership for open items. Track items to closure and ensure follow-up with * key stakeholders. * Champion kaizen events within department. Ensure related countermeasures * are implemented on manufacturing line(s). * Oversee the planning and execution of work area re-balancing utilizing * Yamazumi charts. LEADERSHIP: * Provide active day-to-day leadership for a highly energized, * integrated, cross-functional manufacturing team. * Create goals for each member of the team. Ensure individual career * coaching, performance feedback, employee training and talent development. * Participate in the annual performance review process. * Lead employee disciplinary investigation and action as appropriate. Partner with HR to conduct timely investigations when necessary. Complete accurate and thorough disciplinary records with supporting documentation. * Recruit resources to fill team needs in a timely fashion. * Develop and mentor future leaders for the business. * Partner with site Human Resources team to ensure fair and consistent administration of all policies, work rules and processes. QUALITY: * Ensure the products produced within the entire value stream operation * are defect-free and produced according to specifications. * Ensure Manufacturing Control Plan (MCP) and all quality * processes/standards are followed within entire value stream. * Monitor manufacturing processes, data & reports on a daily basis and drive * the resolution or escalation for any defect. * Ensure Team Leaders include quality standards in Standardized * Work to meet design intent and build in quality. * Work cross-functionally with multiple stakeholders to address and solve * production line quality issues (i.e. Team Leader, engineering, quality). * Monitor scrap data/reports to drive resolution of scrap issues and work * projects to prevent future scrap. * Partner with Plant Quality staff and engineering to drive improvements in key * quality metrics, including First Pass Yield, Overall Yield and Service Call Rate * (SCR) metrics. SAFETY: * Responsible for the overall safety performance and metrics for the * value stream operation. * Promote a strong safety-minded culture in the value stream. Maintain an * active safety program, ensuring the observation of safety precautions and * safe work methods by all personnel, including behavior-based safety * observations, safety meetings, safety audits and 5S housekeeping standards. * Enforce compliance to safety rules and procedures, timely accident * investigations, Safety Contacts and Safe Start participation. * Review and sign off on all accident investigations. Ensure they are completed * in a timely manner and identify root cause and corrective action to drive * required changes. * Manage the department's safety action item list, including corrective actions * from near misses, accident reports & ergo assessments. What You'll Bring to Our Team Position Requirements: * 7 years' leadership experience and technical acumen within a manufacturing operation. * Demonstrated ability to teach, to facilitate meetings, to provide constructive feedback and listen actively. * Able to identify, analyze and resolve problems in multi-functional settings. * strong interpersonal and communication skills to coach and lead high involvement work teams. * Must have demonstrated skills in achievement of business goals and change implementation. Preferred Qualifications: * BS Engineering (IE, ME or EE) or equivalent. * 7 years of experience in manufacturing/plant operations. * Black Belt/MBB certification with strong knowledge of Lean, DMAIC, workout and other change mechanisms. * Demonstrated accomplishments showing results-driven methodology, analytical methods, schedule achievement, team work. * Lean Manufacturing implementation experience. * Strong verbal and written communication, interpersonal and leadership influencing skills. Working Conditions: * Working conditions are normal for both an office and manufacturing environment. * Work may involve lifting of materials and product up to 25 pounds. * Working in the manufacturing environment requires the use of safety equipment to include but not limited to: safety glasses, hearing protection, gloves, work shoes/boots. * Work may require occasional weekend and/or evening work. GE Appliances does not offer sponsorship for this position now or in the future. Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
    $107k-134k yearly est. 60d ago
  • VP of Operations

    KTS Kenco Transportation Services

    Senior operations manager job in Chattanooga, TN

    At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The VP of Logistic Operations directs all operational and strategic activities for assigned sites via strong partnerships with site leaders, internal business partners and key customer contacts. Acts as a liaison between the organization and client, manages all complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing internal profits. Functions Identify new business opportunities and grow business revenues through expanded scope and margins through operational efficiencies with existing customer(s). Build a strong relationship with customer's key contacts through listening and thorough understanding of customer's environment and market differentiation. Develop, maintain and measure customer profile(s) with keen focus on proactive identification of business issues, opportunities, critical information flow, competitor environment, management review process(es), contract compliance, etc. Present complete proposals and value-add customer specific solutions that are scalable and in line with best-in-class concepts. Leads implementation of company programs, as well as all assigned site change management efforts. Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions and drive operational improvements. Uses Lean Six Sigma tools to make decisions, improve operational efficiency. Coaches and develops personnel in Kenco operations, emphasizing training, leadership, project management and KOS (Kenco Operating System). Requires corrective action plans and accountability from the sites and all members of the leadership team. Establishes measurements that positively impact safety, quality and financial performance. Other applicable duties as assigned Qualifications Bachelor's degree required; M.B.A. preferred 10+ years' supply chain management expertise required; prefer previous experience with ISO,FDA,DEA, FTZ or EPA regulations for some but not all sites. Prefer Lean Six Sigma and/or Supply Chain certification or training Understanding of supply chain strategies, inclusive on dedicated transportation. Strong customer relationship skills; ability to balance and manage customers' expectations while aligning with corporate goals. Strong problem-solving ability, planning/organization skills, and decision-making ability. Ability to communicate and articulate professionally, in both speech and writing. Interpersonal influence skills Ability to be flexible and adapt to changing priorities. Understanding of and ability to control costs and growth. Proactive approach to employee relations issues. Detailed knowledge and grasp of financial practices and accounting. Ability to set policy and procedures. Ability to lead others effectively utilizing a team approach. Competencies Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; sees connection to larger purposes. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Customer Relationship Building - Having an intimate knowledge of the customer's changing needs and the ability to produce rapid results in all areas. Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned. Leading Change - Ability to develop and implement an organizational strategy and to incorporate it into the organization's long-term goals. Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization Travel Requirements This position is expected to travel approximately 50% - 60%. A passport is not required, but recommended. Disclosures For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted. Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************
    $93k-158k yearly est. Auto-Apply 47d ago
  • Senior Manager - Multi-Location Car Wash Operations

    Wash and Roll

    Senior operations manager job in New Hope, TN

    Job Description Job Title: Senior Manager - Multi-Location Car Wash Operations Company: Wash N Roll About Us: Wash N Roll is a leader in premium car wash services, committed to delivering exceptional quality and customer satisfaction at every turn. With our two state-of-the-art car wash locations in LaGrange, GA and Phenix City, AL, we are dedicated to providing a superior experience for our customers. We are seeking an experienced and enthusiastic Senior Manager to oversee and optimize operations across both of our locations. Position Overview: As the Senior Manager for Wash N Roll, you will play a critical role in managing and enhancing the performance of our Antioch and Smyrna car wash locations. You will be responsible for ensuring operational efficiency, maintaining high service standards, and driving team performance across both sites. This is an exciting opportunity for a strategic leader with a passion for excellence and a track record of managing multiple locations. Key Responsibilities: Operational Excellence: Supervise the daily operations of both car wash facilities to ensure smooth, efficient, and high-quality service delivery. Team Leadership: Manage, motivate, and develop a diverse team of supervisors, technicians, and customer service representatives. Conduct regular performance evaluations and provide training and support. Customer Satisfaction: Uphold and exceed our customer service standards. Address customer concerns and feedback promptly, striving for a consistently outstanding experience. Financial Management: Oversee budgeting, financial reporting, and cost control for both locations. Develop strategies to improve profitability and manage resources effectively. Process Optimization: Identify and implement best practices to enhance operational efficiency and service quality. Continuously assess and refine processes to drive performance improvements. Compliance & Safety: Ensure that all operations adhere to industry regulations and safety standards. Conduct regular safety audits and enforce strict adherence to safety protocols. Inventory Oversight: Manage inventory levels of supplies and equipment, ensuring timely replenishment and optimal stock levels. Qualifications: Experience: At least 3 years of managerial experience in the car wash or related service industry, with demonstrated success in managing multiple locations. Leadership Skills: Strong leadership abilities with a proven track record of team development and performance management. Customer Service: Exceptional customer service skills with a commitment to delivering a superior customer experience. Financial Acumen: Proficiency in budget management, financial analysis, and cost control. Problem-Solving: Excellent analytical and problem-solving skills with a data-driven approach to decision-making. Communication: Outstanding verbal and written communication skills. What We Offer: Competitive salary with performance-based bonuses. Comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional development and career advancement. A collaborative and supportive work environment. Join Wash N Roll and be a key player in delivering top-quality car wash experiences in Antioch and Smyrna! Powered by JazzHR wClhS4iZ9K
    $98k-144k yearly est. 12d ago
  • District Manager - Merchandising

    Metrolina Greenhouses Inc. 4.3company rating

    Senior operations manager job in Chattanooga, TN

    This role is responsible for leading the execution and performance of the live plant goods merchandising service program in 5 Home Depot Garden Centers in the Chattanooga, TN area . This role ensures garden centers are merchandised to company standards to drive sales and enhance the customer experience. Essential Duties and Responsibilities Hires and trains a team of merchandisers according to budget and seasonal needs Develops a team through structured training, ongoing coaching, and regular performance evaluations Ensures consistent execution of visual merchandising standards across all garden centers Regularly travels to stores within the assigned district to provide hands-on training, engage with store management, and ensure alignment with merchandising plans and company standards Partners with store leadership to optimize product placement, signage, and inventory flow to maximize sales Builds and maintains productive working relationships with teams and store staff throughout district Qualifications High School Diploma or GED required Prior merchandising experience 2 + years management experience Ability to plan and coordinate multiple initiatives while meeting deadlines Flexible availability, including weekends and key holidays as needed Must reside within designated area or be willing to relocate Must pass criminal background check Fluency to read, write, and understand the English language Must provide valid driver's license, proof of require insurance coverage and pass the company's required Motor Vehicle Report requirements Work Environment and Physical Requirements Will work outdoors, sometimes under adverse weather conditions May work in an indoor environment using standard office equipment Frequent travel by motorized vehicle to garden centers in assigned district Must be able to stand, walk, bend, stoop, push, and pull for extended periods Regularly lift and carry up to 30 lbs., with occasional lifting of up to 50 lbs., including overhead lifting of at least 18 lbs. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
    $112k-186k yearly est. Auto-Apply 4d ago
  • Chief of Operations - Trucking Division

    Higginbotham 4.5company rating

    Senior operations manager job in Chattanooga, TN

    The Chief of Operations for the Trucking Division is responsible for the operational excellence, financial performance, carrier strategy, and internal scalability of the division. This role partners closely with divisional leadership, producers, insurance carrier partners, and corporate leadership to ensure the Trucking Division operates efficiently, grows profitably, and delivers best-in-class service to clients and internal stakeholders. Supervisory Responsibilities: This position will supervise all non-production team members. Essential Tasks: 1. Operational Leadership & Team Management Lead, support, and develop division support staff to ensure productivity, engagement, and consistency across the Trucking Division. Establish, document, and continuously refine policies, procedures, and workflows to improve efficiency and service delivery, including all client deliverables. Oversee workload distribution to ensure equitable resourcing and eliminate bottlenecks. Act as a first point of escalation for HR-related matters, coordinating with corporate HR and divisional leadership as appropriate. Conduct annual performance reviews for senior-level managers within the Trucking Division and provide ongoing coaching and feedback. Coordinate PTO to ensure proper staff coverage for the division. Budget, administer and conduct salary reviews for all non-production divisional team members. Set educational and career goals for all non-production team members. 2. Insurance Carrier Relationship Management Own and manage strategic relationships with insurance carrier partners. Coordinate and manage all carrier contract negotiations, including commission and override discussions, with Fort Worth Carrier Team. Conduct regular insurance carrier meetings to stay informed on: Appetite shifts Personnel changes Underwriting philosophy Loss ratio performance Lead annual carrier goal-setting and strategic planning discussions. Serve as the primary operational liaison between the Trucking Division and insurance carrier leadership, providing summaries of all meetings to appropriate parties (including but not limited to: corporation leadership, divisional leadership or entire department). 3. Financial Oversight & P&L Management Create, manage, and monitor the Trucking Division's annual budget. Partner with divisional leadership to manage and optimize the division's P&L performance. Analyze expense trends, revenue growth, and profitability drivers to support strategic decision-making. Communicate financial performance, challenges, and opportunities to corporate leadership. Review and authenticate Power BI generated P&L to monitor revenue and expenses related to the division and ensure profitability goals are met or exceeded. 4. Producer Enablement & Underwriting Support Tools Lead the development of underwriting-focused tools and resources to help producers win and retain trucking clients, including: Loss stratification and modeling frameworks for new and renewal business Tools to analyze average claim severity by loss type Potential AI-enabled loss run analysis tools to compare carrier development patterns Identification and sourcing of reliable industry trend and development factors Insurance coverage and policy language specific to trucking accounts. Ensure tools are practical, scalable, and aligned with carrier underwriting expectations. 5. Education & Internal Advocacy Educate new and existing Higginbotham offices on: The Trucking Division's capabilities How the division supports producers in winning trucking accounts Best practices for engaging the division early in the sales process Serve as a visible advocate for the Trucking Division across the organization. 6. Industry & Association Strategy Develop and manage the division's annual association strategy, including: Selection of industry associations and events Determination of attendance and representation Post-event ROI analysis to guide future involvement Ensure association participation aligns with divisional growth goals, division's annual budget, and producer opportunities. 7. Signature Event Leadership - REFUEL Lead planning and execution of the Trucking Division's biennial REFUEL client and prospect event, including: Speaker selection and agenda development Venue and location selection Carrier partner sponsorship and fundraising Client and prospect outreach and attendance strategy Ensure REFUEL strengthens carrier relationships, client loyalty, and new business development. 8. Communication & Governance Establish and lead structured weekly or monthly divisional team meetings focused on: Production goals Upcoming renewals Carrier updates Industry and regulatory developments Maintain clear, consistent communication with corporate leadership regarding: Operational challenges Staffing needs Growth constraints Strategic opportunities Core Competencies Deep understanding of Trucking and trucking insurance Strong operational and financial acumen Proven ability to lead and develop high-performing teams Strategic thinker with the ability to execute at a tactical level Comfortable interfacing with senior carrier executives and corporate leadership Builder mindset - enjoys creating structure, tools, and scalable processes Clear communicator who can translate complexity into action Strong work ethic with high standards Occasional travel required Experience and Education 10+ years of Commercial Property & Casualty Insurance experience required, with a focus in Trucking Insurance. Licensing and Credentials Active Resident P&C license required Certified Insurance Counselor (CIC) or equivalent designation strongly preferred Systems Proficient with Microsoft Products, including Excel, Word and Outlook Applied EPIC experience preferred, but knowledge of similar agency management systems is acceptable Physical Requirements Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Company paid holidays, plus PTO Employee wellness program Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. *Applications will be accepted until the position is filled.
    $87k-135k yearly est. 12d ago
  • NACS Director of Operations

    Medsrv

    Senior operations manager job in Chattanooga, TN

    Director of Operations - Collections Department - NACS Collections Location: Chattanooga, TN (Onsite) Employment Type: Full-Time - Exempt Industry: Collections / Revenue Recovery Are you a strategic leader ready to oversee collections operations and ensure departmental success? We're looking for a Director of Operations to lead our bad debt collections department and drive operational excellence. What You'll Do Oversee all aspects of collections operations across multiple industries. Develop and implement strategies to maximize recovery and operational efficiency. Ensure compliance with industry regulations and company policies. Build and maintain strong client and vendor relationships. Monitor KPIs, compliance, and financial performance; report to senior leadership. Mentor and develop managers and staff for success. Introduce process improvements and leverage technology for innovation. What We're Looking For Education: Bachelor's degree in Business Administration, Finance, Healthcare Management, or related field (Master's preferred). Experience: Minimum 5 years of leadership experience in collections, revenue recovery, or related operations. Certifications: ACA certification required; additional industry certifications preferred. Skills: Strong leadership and team development abilities. Excellent analytical, negotiation, and problem-solving skills. Knowledge of healthcare billing, collections, and compliance regulations. Familiarity with collection systems and reporting tools. Preferred Qualifications Experience in multiple collection sectors (healthcare, consumer, commercial, etc.). Proven success in managing large-scale collection operations. Vendor management and contract negotiation experience. Why Join Us? Competitive compensation and benefits. Opportunity to shape the future of a growing organization. Collaborative, entrepreneurial environment with room for advancement. Apply Today! If you're ready to lead operations and help grow our business, we want to hear from you. Submit your application and take the next step in your career.
    $65k-120k yearly est. 33d ago
  • Operations Manager

    Non-Profit Organization 4.2company rating

    Senior operations manager job in Chattanooga, TN

    We have an immediate opening for an Operations Manager. The primary responsibility of the Operations Manager is to manage day-to-day operations of internal resources and staff working under the direction of the President and CEO. This position is responsible for managing front desk operations, financial and accounting functions, standard purchasing, human resources activities including benefits administration planning, information systems, space utilization, and other matters related to efficient office operations. Additionally, this person will: Provide day-to-day coordination and management of current and pending projects. Participate in development and implementation of the strategic plan. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned. Manage daily financial operations. Maintain relationships with key advocacy organizations, as assigned. Any other duties as assigned by management. Qualifications The successful candidate will have: Bachelor's degree or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience. Must have the ability to: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Define problems, collect data, establish facts, and draw valid conclusions.
    $59k-96k yearly est. 60d+ ago
  • Operations & Maintenance Manager

    Accura Engineering & Consulting Services 3.7company rating

    Senior operations manager job in Chattanooga, TN

    Job Title: Operations & Maintenance Manager ***Work Location: Atlanta, GA *** Salary: Based on experience and will be discussed with manager in interview Duties/Responsibilities : Assists the OV Construction Manager to administer the technical tracking and documentation throughout the duration of the D&C Period and closeout of the Project. Tracks and verifies compliance with reviews and responses to Construction Documentation (Field Changes, Design Changes, etc.). Oversee and manage the operations and maintenance activities related to transportation projects, ensuring alignment with GDOT standards and procedures. Develop and implement strategic plans for efficient and cost-effective operations and maintenance practices. Lead and mentor a team of operations and maintenance professionals, fostering a culture of excellence, collaboration, and continuous improvement. Provide guidance and support to ensure the team's effectiveness in meeting project goals. Implement and manage asset management strategies for transportation infrastructure, including monitoring the condition and performance of assets, and recommending maintenance or replacement as needed. Take responsibility for the budget planning and financial management of operations and maintenance activities, ensuring optimal resource allocation and cost-effectiveness. Collaborate with internal and external stakeholders, including GDOT officials, contractors, and regulatory agencies, to ensure smooth coordination of operations and maintenance activities. Assist the OV Construction Manager in administering technical tracking and documentation throughout the duration of the Design & Construction (D&C) Period and project closeout. Develop and implement systems to monitor and evaluate the performance of operations and maintenance activities, ensuring adherence to GDOT standards and regulatory requirements. Proactively identify areas for improvement in operations and maintenance processes and implement best practices to enhance efficiency and effectiveness. Education/Experience: Bachelor's degree in Civil Engineering, Transportation Management, or a related field Advanced degrees or professional certifications are beneficial. A minimum of 10 years of experience in operations and maintenance management, with a proven track record of successful leadership in transportation projects. Experience with GDOT projects and procedures is strongly preferred. In-depth knowledge of GDOT projects, procedures, and regulatory requirements. Strong technical understanding of asset management principles and operations and maintenance practices. Demonstrated leadership and management skills, with the ability to lead and inspire a diverse team. Strong financial management skills, with the ability to develop and manage budgets effectively. Excellent communication and interpersonal skills, with the ability to effectively liaise with stakeholders at various levels. Benefits: Competitive salary based on experience. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development and career advancement opportunities. A supportive and collaborative work environment. Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. *******************
    $36k-52k yearly est. 16d ago
  • Center Operations Director

    Opportunitiesconcentra

    Senior operations manager job in Dalton, GA

    SIGN ON BONUS - up to $5000 Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws #LI-ES2
    $74k-137k yearly est. Auto-Apply 8d ago
  • Site Operations Manager- ID/DD House Manager

    Open Arms Care Corp 4.2company rating

    Senior operations manager job in Cleveland, TN

    Why Join Team OAC? We believe in more than just a job - we offer a career with purpose. At Open Arms Care, you'll be part of a team dedicated to making a difference in the lives of individuals with intellectual and developmental disabilities. Here's what you'll enjoy as part of our team: Competitive pay with bonus programs Paid training & tuition reimbursement Excellent benefits package: Medical, Dental, Vision, Pharmacy, Disability, Life Insurance & EAP Paid holidays & generous PTO 403(b) Retirement Savings Plan with company match Employee recognition & growth programs The personal satisfaction of serving others SUMMARY To ensure an environment that encourages client teaching, mentoring, and coaching by all DSPs and Shift Supervisors. Monitor active treatment, skill development, and growth of all clients. Responsible for DSP growth and development. Create a home that yields a clean, organized, welcoming environment. Be the liaison between the responsible site and all operational departments. Fiscal responsibility to include scheduling, purchasing, inventory, etc. Maintain all operational property in a respective manner. ESSENTIAL FUNCTIONS • Represent OAC in a positive and professional manner in community meetings, events and social functions. • Assist in facilitating hiring, selection, and placement activities to ensure the best-qualified applicants are selected. • Foster a supportive and collaborative work environment for all employees including, but not limited to planned employee engagement activities. • Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site. • Weekly update of supply inventories • Alternate on-call responsibilities to include weekend supervisory home visits as assigned. • Maintain and monitor budgetary obligations for the as outlined by OAC business practices. Complete Human Resource responsibilities such as payroll, scheduling, performance reviews, and corrective action processes. • Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up and state licensure regulations. • Attend regularly scheduled Safety Committee and Incident Management Meetings as well as conduct any necessary follow up as assigned. • Ensure documentation compliance to include review of bed checks, shift notes, and repositioning notes. Address areas in need of improvements improvement with the staff related to documentation daily. • Attend operational and site-driven meetings to address client and staff needs. • Serve a liaison for parents/guardians of clients served when necessary. • In collaboration with the Program Manager and Primary Site Nurse, participate in weekly planning meetings to provide a holistic approach to client support. • Ensure client participation in the Enrichment Center and community integration by maintaining a functioning activity calendar per site. • Maintain a support relationship with conservators and family members of the clients. • Provide coverage to other site(s) in the absence of another Site Operations Manager. • Perform Other Duties as Assigned QUALIFICATIONS Education and Experience 3+ years of experience working in the ID/DD field in direct support of clients required. Prior supervisory experience with at least 2 years in management and oversight of employees preferred. Valid driver's license required CPR certification within 30 days of hire is required Certified in Professional Crisis Management (PCM) within 60 days of hire is required Competencies: Possess excellent interpersonal skills, strong written and verbal communication skills. Effective time management and organizational skills with proven ability to meet deadlines. Proficient computer skills related to Word, Excel and other applications Employees Supervised: Up to 30 employees for the site Other Pertinent Job Information: Residential group home setting. Physical Requirements Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc. Disclaimer: The above information on this description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment. It is understood that the company reserves the right to change work schedules as required, including overtime.
    $59k-86k yearly est. Auto-Apply 14d ago
  • Expander Operator - Coil - 3rd shift

    Baltimore Aircoil Company, Inc. 4.4company rating

    Senior operations manager job in Dayton, TN

    Job Description COMPETENCIES The Expander Operator is a member of the coil manufacturing team and is responsible for following standard work to assemble a wide variety of coil units in a safe manner. The Expander Operator works as member of the larger plant assembly team and may flex to any of the departments or work stations as volume dictates. The employee demonstrates BAC's values of Earning Trust, Embracing Responsibility, Showing Courage, and Driving Innovation, and is committed to achieving technical expertise in their department. The purpose for every position at BAC regardless of department or level can be summed up as doing the right thing in the right way. KNOWLEDGE & SKILLS Expander Operator will be responsible for expanding a final assembly coil. PRINCIPAL ACCOUNTABILITIES Read and interpret engineering drawings (blueprints) Understand all measurement equipment used in department (caliper, micrometers, protractor, tape measure etc.) Basic math skills Utilize standard work to assemble mechanical support assemblies in a safe and quality conscious manner eliminating risk of damage. Meet daily production goals as assigned. Safely operate JIB cranes to lift, move, and position components. Assist with the replenishment and organization of the work area. Build and fabricate units according to blue prints and shop drawings Actively learn all skills necessary to become a world class mechanic. Follow all safety requirements regarding tools and PPE. Maintains and sustain 5's in the department. Actively acquire skills and ability to support the highest quality standards. Flex to other areas as needed demonstrating teamwork and a commitment to team success Perform all other tasks as directed by the supervisor. Other duties as assigned Experience: Entry level / 3-6 Months of related experience and or training WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 50% of the time. Working conditions include those of a normal construction environment, as well as standard hazards associated with installed HVAC equipment and rotating equipment. This position requires occasional lifting of up to 50 lbs.
    $29k-37k yearly est. 4d ago
  • Director, Corporate Finance

    Unum Group 4.4company rating

    Senior operations manager job in Chattanooga, TN

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** This role leads the design, execution, and ongoing management of corporate finance strategies that strengthen the company's balance sheet and enhance risk adjusted returns. The role will oversee and manage institutional investment products, such as a spread lending program, partner closely with internal and external stakeholders, and drive disciplined portfolio performance to drive earnings. Execution of these responsibilities will require skillsets in areas such as capital markets, accounting, while also showing strong communication and collaboration skills to drive decisions & outcomes. **Principal Duties and Responsibilities** + Seek out and maintain cooperative, productive cross-functional partnerships throughout the global enterprise. + Model positive change management, leading individuals and teams through new operating models and methodologies, creating opportunities for discussion and deliberation. + Build agility and resilience within teams and broader Finance organization to drive transformation. + Provide coaching and mentoring to assist individuals in achieving their full potential. Build bench strength and core competencies for the organization. + Seek out opportunities to increase business knowledge and create visibility within the organization. + Maintain a comprehensive working knowledge of Unum Group's finance functions, processes, reporting systems, and requirements. + Directly or indirectly lead a team on accurate completion of all reporting, analysis, and manages the day to day activities of the team including the GAAP and statutory accounting, general ledger processes, and reporting for specified financial area. + Direct maintenance of various systems and data assets that support the specific financial area(s) of responsibility. + Act as an expert consultant providing financial support to business areas regarding conformance to corporate policies and procedures, technical inquiries, planning and forecasting process, and various tax and accounting issues. + Review existing accounting, financial reporting and administrative processes and procedures in an effort to streamline activities to increase productivity; + Maintain compliance with corporate policies, procedures and controls and external regulatory requirements. + Lead business initiatives and projects. + Research, recommend, and implement new technical solutions to functional area(s) of responsibility. + Present reporting and analysis to senior management. Proactively identify and research unusual trends and make recommendations. Lead detailed analyses and forecasts complex aspects of financial performance. + Monitor industry trends and issues in support of business needs and assesses impacts. **Job Specifications** + Bachelor's degree, required + At least seven years relevant work experience in the finance department of large corporation. + Master's degree, CPA, CMA or CFA certification preferred. + Comprehensive knowledge of finance at practical and policy levels and the technical skills required to support it. + Proficient in technology necessary to carry out responsibilities. + In-depth understanding and application of financial services and/or insurance sector accounting preferred. + Strong negotiation and partnership skills, across all levels of management, with ability to influence and challenge decisions and processes. + Ability to frame up issues, options, and solutions using financial data for business decision-making. + Experience navigating change in a positive manner with both individuals and teams. + Experience working with all corporate levels including senior management and external contacts. + Proven ability to work in fast-paced, detailed, and deadline-oriented environment by balancing multiple priorities and resources simultaneously. + Excellent conflict resolution and facilitation skills. + Operates with strong conceptual thinking rather than strictly in a 'rules' framework. \#LI-AF1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,900.00-$169,900.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.9k-169.9k yearly 3d ago
  • Operations Manager

    Aloft Chattanooga Hamilton Place 4.2company rating

    Senior operations manager job in Chattanooga, TN

    Operations Manager Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Operations Manager assists in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, and responding to guests' inquiries and concerns. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required brand specific training Complete all required Vision University training Complete all required health and safety training Adhere to all Vision Hospitality Group and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in an accurate and orderly and timely fashion Verify accuracy of cashier's deposits and prepares a daily bank deposit Perform administrative and clerical duties as needed Is responsible for personnel reports and files Ensure proper “new hire” procedures are followed as directed by Vision Hospitality Group, Inc. Verify accuracy of cash on hand, including safe and petty cash. Log any discrepancies on a daily basis Has knowledge of M3 accounting system Prepare “daily reports” and transmit them to Vision Hospitality Group via accounting systems Maintain Accounts Receivable Prepare all Accounts Payable for payment by home office using accounting system on a weekly basis Prepare payroll bi-weekly and transmit to corporate office Distribute paychecks to associates Have complete knowledge of all hotel systems including phone PBX system, key system, PMS systems Prepares all necessary month-end statistical reports as needed by Vision Hospitality Group Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc. Must be responsible for safety and security of guests, fellow associates and hotel assets Have knowledge of fire alarm system and evacuation procedures Have dependable transportation available Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, work well with others, and have an outgoing personality Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can stand/walk on feet for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be comfortable using a step stool or ladder Must be able to use/lift arms for up to 8 hours Must be able to handle heat and stress Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, understand English, and be able to write. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $52k-93k yearly est. 3d ago
  • Admissions Operations Manager

    Covenant College 3.5company rating

    Senior operations manager job in Lookout Mountain, GA

    Covenant College Admissions Operations Manager Be part of a team shaping biblically grounded men and women for extraordinary callings in ordinary places. At Covenant College, our work is rooted in Reformed theology and a commitment to the Bible as the inerrant Word of God. Our 400-acre campus atop Lookout Mountain, Georgia, offers breathtaking views of the Smoky Mountains and seven states, while keeping you just minutes from the vibrancy of downtown Chattanooga, Tennessee. Here, faith, learning, and service intersect, creating a culture where you can grow, lead, and make a lasting impact. Bring your gifts to Covenant College and help shape the next generation of servant leaders in a community that values excellence, mission, and faith-driven purpose. Job Title: Admissions Operations Manager Reports to: Vice President for Enrollment Management Classification: Full-time, FLSA Exempt POSITION SUMMARY The Admissions Operations Manager reports to the Vice President for Enrollment Management and oversees all functions of Admissions Operations while also playing a significant role in communication efforts. This position works closely with Admissions Counselors, Admissions Guest Experience staff, Marketing and Communications, Technology Services, and other campus partners. The Admissions Operations Manager serves as a key liaison between Admissions and other departments, ensuring clear communication, coordinated processes, and accurate representation of Admissions' operational needs. The role also helps protect workflow and priorities within the Operations team, providing strong support to Admissions staff to ensure efficient and effective enrollment processes. ESSENTIAL FUNCTIONS * Slate CRM & Operational Systems * Collaborate with Covenant's Slate CRM Manager for Undergraduate and Graduate Admissions to identify and implement annual application updates, process revisions, faculty and staff training, data imports and exports, reporting and querying, troubleshooting, automated communications support, and overall system maintenance. * Become proficient in Slate to support, collaborate on, and incorporate new functionality and enhancements with the CRM Manager. * Application Workflow Management * Monitor and audit admissions application workflow bins to ensure accurate and timely processing and review of all admission and scholarship materials. * Communicate with Admissions Counselors regarding discrepancies or missing materials required for decisions on student files. * Cross-Departmental Liaison Responsibilities * Serve as the primary liaison between Admissions and campus departments, including Marketing and Communications, IT Services, Institutional Research, and the Office of Records. * Represent Admissions' needs clearly, bridge communication gaps, and ensure alignment between departmental processes and institutional goals. * Communicate regularly through phone, messaging platforms, and in-person meetings to facilitate effective collaboration. * Team Leadership * Supervise the Admissions Operations Coordinator and collaborate closely to manage file processing and maintain inventory of admissions materials. * Provide guidance, structure, and support to ensure efficient task completion and workflow stability. * Operational Support & Workflow Management * Provide support as needed to the Executive Assistant for Enrollment in processing Admissions budget expenses, approvals, and requisitions. * Partner with the Admissions Operations Coordinator to secure goods and services for Admissions Operations. * Anticipate workflow needs within Admissions Operations and help maintain a manageable workload by coordinating priorities, streamlining processes, and ensuring tasks progress in a timely and orderly manner. * Compliance & Data Integrity * Maintain compliance with professional standards and applicable regulations. * Develop, implement, and monitor standards for data collection, usage, and retention in accordance with local, state, federal, and international requirements. * Additional Responsibilities * Perform other duties as assigned by the Vice President for Enrollment Management. COMPETENCIES * Strong ability to use workplace technologies and quickly learn, adapt to, and effectively navigate new software, systems, and digital tools * Ability to proactively solve problems by seeking better methods, challenging outdated practices, and taking initiative to improve results * Excellent oral and written communication skills * Strong organizational skills and attention to detail * Ability to effectively interact with a wide range of internal and external constituencies * Strong problem-solving and critical-thinking skills * Self-motivated with the ability to complete tasks with minimal supervision * Ability to coordinate priorities, manage workflow demands, and support both Operations staff and the broader Admissions team REQUIRED EDUCATION/EXPERIENCE * Bachelor's Degree required * Five years of related experience PREFERRED EDUCATION/EXPERIENCE * Professional experience managing Slate or a similar CRM system in an admissions, sales, or fundraising setting * Management experience * Experience in data analytics ADDITIONAL ELIGIBILITY REQUIREMENTS * An acceptance of and commitment to Jesus Christ as Savior and Lord. * An understanding of the mission and purpose of Covenant College * Must be able to assent to Covenant's Statement of Community Beliefs and Covenant College's Staff Commitments PHYSICAL WORK ENVIRONMENT * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines for at least 75% of the workday. PHYSICAL DEMANDS * Extended periods of sitting or standing. * Frequent verbal communication; must be fluent in English. * Ability to remain in a standing or stationary position for at least 50% of the workday. APPLICATION PROCESS Interested applicants should apply at the Covenant College Job Board and submit both a résumé and a statement of faith or Christian experience. Review of applications will begin immediately and continue until the position is filled.
    $46k-54k yearly est. 45d ago
  • Litigation Support Senior Manager

    Elliot Davis 3.7company rating

    Senior operations manager job in Chattanooga, TN

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. Elliott Davis is a rapidly growing CPA firm with over 700 professionals across multiple states within the Southeast. Consistently named among the "Best Places to Work," we are committed to providing employees with opportunities, benefits and programs that contribute to long term career fulfillment. Our Forensic Valuation and Ligation Support team is looking for a Senior Manager in the Charlotte, NC office. This person's primary focus will be litigation support (including valuation in litigation). The person should have at least seven years of experience in litigation support engagements including economic damages, lost profits, wrongful termination, infringement damages, valuation, and expert witness services. #LI-DL1 Responsibilities * Manage litigation support engagements utilizing analysts and senior consultants to support the expert witness. * Consult on litigated disputes and provide valuable financial insight and clarity to counsel during all stages of a business dispute, from case theory development and discovery to expert witness testimony. * Manage the assembly, maintenance, and finalization of working papers that support the expert opinions and/or calculations. * Review reports and assist the expert witness in preparing for trial. * Adhere to the highest degree of professional standards and strict client confidentiality. * Create a network of personal referral sources Requirements * Bachelor's degree in Accounting, Finance, Economics, Business Administration, or related field * 9+ years of related experience (emphasis on litigation support services and calculation of damages) * One or more certifications (or work towards certification): CPA, CFF, ABV, ASA, CVA, MFAA; CPA preferred * Strong financial analysis skills * Demonstrated experience with managing of day-to-day aspects of client relationships and projects such as quality of client deliverables, mentoring and developing staff and senior associates, developing client networks, and supporting efforts in developing and executing sales and marketing strategies * Ability to communicate clearly and professionally, both in writing and orally, with clients, attorneys and co-workers * Strong organizational skills and ability to effectively manage multiple projects ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to finger, handle, feel or operate standard office equipment; and to talk or hear, both in person and by telephone * Frequently required to lift and/or move up to 10 pounds and to occasionally lift and/or move up to 25 pounds * Required to have specific vision abilities which includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus * Occasionally required to move about inside the office to access file cabinets, office equipment, etc., and reach with hands and arms, and stoop, crouch or kneel Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills * Deal with a high level of stress * Use a high level of concentration * Read and interpret data, information and documents * Analyze and solve non-routine office administrative problems * Observe and interpret situations * Learn and apply new information or skills * Work under deadlines with frequent interruptions * Interact with internal and external customers and others in the course of work WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.
    $92k-124k yearly est. Auto-Apply 60d+ ago
  • Regional Operations Manager - Southeast

    Professional Transportation 3.6company rating

    Senior operations manager job in Chattanooga, TN

    NOW HIRING - REGIONAL OPERATIONS MANAGER (Chattanooga,TN /Columbia, SC Area) Ready to Take Your Career Full Speed Ahead? We're on the hunt for a bold, energetic, and results-driven leader to join our fast-growing team as a Regional Operations Manager! If you're a confident, outgoing team builder who loves a fast-paced environment and thrives on structure and success, we want you on board. In this role, you'll lead multiple locations, drive operational excellence, and ensure the highest standards of safety and service. Every day is a new opportunity to make an impact - and your leadership will keep us moving forward! Jump on board with the nation's largest rail crew transportation company and take your career to the next level! About PTI - Where the RIGHT way is the SAFE way: Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. Job Summary: The Regional Operations Manager [ROM] position is responsible for managing field operations tasks and assignments as required, as well as providing leadership in supporting and executing business goals related to safety, customer service, operations, and improving operational effectiveness. Benefits of Joining PTI: Multiple health insurance plan options Paid vacation time 401(K) retirement Safety recognition awards and incentives On the job training Discounted cell phone plans for Verizon and AT&T Room for growth and advancement within the company Responsibilities: Field Management Assist underperforming locations with recruiting and hiring. Assist with management of branch locations where local management positions are vacant. Thoroughly analyze a branch location to identify and resolve root causes of performance issues. Meet with local customer representatives to address performance concerns. Resolving trip coverage issues. Fleet Management Upfitting of newly acquired vehicles to include exterior safety and company identifying decals, installation of required safety equipment such as cargo nets, fire extinguishers, etc. Installation of technology hardware in PTI vehicles including railroad radio, Lytx Drive Cam, and GPS devices. Work with local PTI managers to coordinate and manage vehicle maintenance programs utilizing approved vendors and/or performing minor repairs. Sourcing potential new automotive repair vendors and suppliers Working with existing vendors to coordinate vehicle maintenance. Vehicle inspections per company policies and procedures. Work with Director of Operations and Regional Vice President in managing all aspects of the region's fleet. Installation, calibration, and maintenance of GPS equipment, Drive Cam, and railroad radios (as needed). Customer Relationship Management Develop relationships and maintain with each railroad customer. Notify Corporate management of changing railroad conditions that would impact the branches demand. Promote good customer relationships by meeting with the local railroad officials weekly to discuss the operations, satisfaction level of service being provided and any other pertinent issues. Work with the railroad officials to report any Yard Safety issues. Attend railroad safety meetings whenever possible. This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. Qualifications Our ideal candidate would have: Education: Associate or Bachelor's degree (preferred) Experience: Minimum of 1+ year of supervisory or management experience Other Knowledge, Skills, Abilities & Competencies: Excellent communication and organizational skills Proficiency with Microsoft Office products Proficient in all PTI used software such as DriveCam, Trimble, and Crew Have a valid state driver's license issued by the state of proposed employment Have at least 5 years of verifiable driving experience Must live within 30 minutes of the branch location Must be able to read, write, and converse in English Must be able to use a GPS/Technology System, read and understand roadmaps Must maintain a cell phone and keep PTI updated with current phone number Physical Requirements: Ability to lift and pull up to 15 pounds Must be able to climb in and out of the vehicle Must be able to bend to inspect the undercarriage of a vehicle and tires Must be able to manually open and close all doors and hatches on the vehicle Ability to sit for extended periods of time when driving, which may be required Must be able to perform the essential functions of the job with or without a reasonable accommodation Travel Requirements: While managing multiple locations, the ROM is expected to travel to the locations as needed to conduct recruiting, training, safety meetings, performance feedback and coaching sessions, and conduct CRM visits. AAP/EEO Statement Equal Opportunity Employer/Drug-Free Workplace: PTI is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. PTI has a Drug-Free Workplace Policy in effect that is strictly adhered to.
    $59k-75k yearly est. 9d ago
  • Security Operations Center (SOC) Manager

    Metro One 4.1company rating

    Senior operations manager job in Bridgeport, AL

    M1 Global is seeking a Security Operations Center (SOC) Manager to lead and oversee multiple SOC team(s), ensuring security remains a cornerstone of operational. This role involves managing a team of SOC Analysts and Supervisors. This role provides direct operational oversight of SOC services within a defined metropolitan or localized geographic area. Key Responsibilities * Expanded Service Oversight & Resource Allocation: Ensures timely and accurate incident reporting and coordinates SOC resource allocation to support local security needs and optimize field resource distribution. * Field Support & Service Coordination: Delivers immediate SOC-based support to on-site security teams by relaying crucial information, managing local incident communication, and coordinating emergency drill management. * Local Incident Service Management: Manages the escalation of multi-area incidents to the appropriate regional service level and coordination of SOC support for local incident investigations. * Specialized SOC Services: Provides specialized services tailored to the local area, including virtual escorts, restricted camera access tours, and concierge-level security support. * Team Leadership and Development: Lead, mentor, and develop a team of SOC supervisors, analysts, and support staff, including performance evaluations, training programs, and career progression planning. Foster a collaborative environment that promotes knowledge sharing and skill enhancement in areas like threat intelligence and incident response. * Threat Intelligence and Risk Assessment: Manage the collection, analysis, and dissemination of threat intelligence to inform SOC activities. Conduct enterprise-wide risk assessments, identifying vulnerabilities in security assets and recommending strategic hardening measures. * Crisis and Business Continuity Leadership: Provide executive-level support during major crisis events, including activating business continuity plans, disseminating organization-wide preparedness alerts, and overseeing restoration of critical operations. Collaborate with senior leadership to minimize downtime and mitigate impacts. * Performance Metrics and Reporting: Monitor key performance indicators (KPIs) such as Time to Acknowledge, Time to Escalate, and reporting accuracy monitoring SOC effectiveness and reporting insights to executives. Drive continuous improvement through data-driven decisions and process optimizations. Required Qualifications * Bachelor's degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred) * 7+ years of experience in SOC experience, with at least 3 years in a supervisory or managerial role within a SOC environment. * Strong leadership skills with experience managing diverse teams in high-pressure, 24/7 operations. * Excellent analytical, communication, and problem-solving abilities, with a strategic mindset for risk management. * Knowledge of regulatory frameworks and ability to navigate complex compliance landscapes. Pay & Benefits * Competitive salary commensurate with experience * Comprehensive medical, dental, and vision insurance * Generous paid time off and holidays * 401(k) with company match * Ongoing training, leadership development, and career advancement opportunities We are Equal Opportunity Employer
    $39k-56k yearly est. 2d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Chattanooga, TN?

The average senior operations manager in Chattanooga, TN earns between $82,000 and $172,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Chattanooga, TN

$119,000
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