Post job

Senior operations manager jobs in Cheektowaga, NY - 403 jobs

All
Senior Operations Manager
Operations Manager
Director Of Field Operations
Operations Director
Operations Vice President
Field Operation Manager
Corporate Operations Manager
Hotel General Manager
Area Manager
Director Of Business Operations
Service Operations Manager
Director Of Retail Operations
Senior Manager
Shift Operations Manager
  • Corporate Property Operations Manager

    Viaduct, An Aleron Company

    Senior operations manager job in Buffalo, NY

    The Corporate Property Operations Manager is responsible for overseeing the management and maintenance of multiple commercial office parks across the company's portfolio, currently located in Buffalo, Rochester, Denver, Austin, and Dallas-Fort Worth, with additional markets planned. This role requires a strategic leader who can maintain high-quality standards across aging properties while managing capital responsibly. The Corporate Property Manager will elevate our unique operating model, grow into leading a nationwide maintenance team, and develop emerging leaders within the department. While Sales and Leasing are handled by a separate dedicated department, the Corporate Operations Property Manager plays a critical role in tenant retention and satisfaction by partnering with internal teams and engaging directly with existing and new customers when operational or service issues escalate. This position is based in Buffalo, NY and occasional travel to our other locations will be required. Key Responsibilities: ●Portfolio Oversight Support operations and maintenance for multiple commercial office parks across all markets. Ensure properties are maintained at a high-quality standard that supports leasing and tenant retention efforts. Develop long-term capital improvement and maintenance plans for aging assets. ● Strategic Planning & Capital Management Anticipate future property needs and create proactive strategies for renovations and upgrades. Prioritize capital projects with a focus on ROI and lifecycle cost efficiency. Collaborate with development and construction teams to align property management strategies with new projects. ● Customer & Tenant Engagement Partner with the Sales/Leasing department to ensure seamless tenant experiences. Serve as the escalation point for tenant service concerns, resolving issues with professionalism and urgency. Build strong relationships with tenants to promote satisfaction and long-term occupancy. ● Leadership & Team Development Build, mentor, and oversee a growing nationwide team of maintenance professionals. Identify and develop emerging leaders within the property management function. Foster a culture of accountability, teamwork, and continuous improvement. ● Operational Excellence Standardize property management processes across multiple markets while adapting to local needs. Monitor property performance, including tenant satisfaction, maintenance responsiveness, and budget adherence. Provide hands-on support and training during market visits. ● Travel & Market Engagement Conduct site visits across Buffalo, Rochester, Denver, Austin, and Dallas-Fort Worth. Support regional teams in addressing operational challenges. ● Develop and Promote a Safety Culture Contribute to the development of our safety program and ensure integration throughout our property management operations. Knowledge, Skills and Abilities: ●Deep knowledge of commercial property management, building systems, maintenance practices and construction trades. ●Strong financial acumen and ability to manage operating and capital budgets with precision. ●Exceptional leadership and team development skills across dispersed markets. ●Excellent strategic thinking with the ability to balance long-term planning and day-to-day execution. ●Strong communication and relationship management skills with tenants, staff, executives, and cross-functional partners. ●Ability to navigate escalated tenant concerns with professionalism and a service focus.
    $107k-179k yearly est. 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Hotel General Manager - Hampton Inn & Suites Buffalo Airport

    Manga Hotel Group

    Senior operations manager job in Cheektowaga, NY

    Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States with several new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport. Responsibilities include, but are not limited to, the following: Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Understand P&L statements and react with impactful strategies for property success. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement. Direct the leadership team in the development and implementation of hotel-wide strategies. Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results. Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction. Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results. Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market. Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies. Responsible for monthly and weekly revenue/expense forecasting. Participate in preparing annual revenue and expense budgets. Follow company policies and procedures at all times. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person This posting is for an existing vacancy.
    $63k-98k yearly est. 5d ago
  • Plant Operations Manager

    Talentrise, An Aleron Company

    Senior operations manager job in Buffalo, NY

    Seeking a Plant Operations Manager to plan, direct, and coordinate manufacturing processes. Oversees day-to-day activities with Engineering team, Production staffing and performance of manufacturing processes. May also act as backup to the Production Manager in their absence. Duties: ▪Committed to ensuring the achievement of continuous improvement within area of expertise, as well as areas of business in order to remain at the forefront of meeting Company objectives, thus proactively satisfying customers. ▪This position mandates that all required safety classes, trainings, and certifications be completed and maintained within the specific position/department. ▪Is aware of relevance and importance of their activities and how they contribute to the achievement of the quality objectives. ▪This position requires an employee to work their regularly scheduled shift; ability to work overtime and weekends. ▪Must be aware and comply with related ISO/IATF procedures, as applicable. Process Management ▪Responsible for all internal and external Heat Treating operations, Plating Lines, Plating Lab, Environmental Control and all Surface Finish processes. ▪Analyzes and plans workforce utilization, space requirements and workflow, layout, tooling, and installation of new equipment and fixtures. ▪Confers with planning and Production Control concerning available capacity to ensure efficient production flow. ▪Troubleshoot and resolve problems effectively as they occur in the manufacturing processes. ▪Estimates and communicates production times, staffing requirements, and related costs for management decisions. ▪Notifies and advises stakeholders of production problems or potential concerns. ▪Conducts 'make/buy' decisions on processing (such as heat treat) based on capabilities, cost, and capacity. ▪Determine which quantities of which parts will be outsourced to approved suppliers. ▪Drives regular meetings with outside suppliers to review capacity, quality, and deliveries. ▪Develops, evaluates, and improves manufacturing methods in area of responsibility (AOR). ▪Ensure all process-centric projects are completed on time and within budget. ▪Responsible for researching new technology for AOR directly and through Supervisors and Engineers. Leadership ▪Drives a culture of continuous improvement for safety, quality, productivity, and work environment. ▪Leads and attends meetings for assigned projects. ▪Communicates major and/or complex situations and actions, internally and externally. ▪Documents and reports on more complex or unique issues and effectively articulates actions and conclusions. ▪Coaches and mentors and indirect reports. ▪Provide professional development goals for direct reports. ▪Establish expectations and clear direction to meet goals and objectives. ▪Conduct thorough employee evaluations. Ensure goals are reviewed with direct reports regularly. ▪Develops and maintains professional working relationships in complex and/or difficult situations. ▪Responsible for ensuring the knowledge in each department within AOR is properly documented and organized. ▪Ensure operations in AOR meet/exceed the town, county, state, and national requirements. ▪Travel may be required to support projects, manage customer issues, provide support for sales, gain product information, resolve customer issues, or attend trade shows. ▪Makes determinations based on facts. Identifies problems, reports potential problems, and assesses options. ▪Remain flexible to meet constantly changing and sometimes opposing demands. ▪This job description in no way states or even implies that these are the only duties
    $79k-126k yearly est. 1d ago
  • Area Manager

    Viridi

    Senior operations manager job in Buffalo, NY

    Viridi Parente is a disruptive energy company. We deliver solutions to tomorrow's problems, today. We develop and manufacture battery pack technology for mobile and energy storage applications. The result is a better product that outperforms non-renewable. We deliver customer-focused solutions, blending environmentally conscious products with a bottom-line mentality. Viridi is headquartered in Buffalo, NY and is excited to be currently expanding into the Richmond, CA area. The Role: We are looking for an Area Manager with a genuine passion for excellence and a desire to work in a fast-paced, entrepreneurial company. This position will be responsible for organizing and overseeing the manufacturing of goods. They will be ultimately responsible for the smooth running of a production line(s) and the quality of output, ensuring the delivery of on-time, zero-defect quality products. This position will ensure an efficient and productive manufacturing process that exceeds the customer requirements. The ideal candidate will have deep know-how in production procedures in addition to the ability to direct personnel towards maximum performance. This leader will be enthusiastic about the opportunity to mentor and teach. They will serve as a role model for lean, continuous improvement, as we continue our cultural transformation. Job Responsibilities: Supervise and evaluate the performance of production personnel (quality inspectors, workers, engineers, team leaders, etc.) Lead and motivate associates by providing guidance and mentorship Liaise with production manager to formulate objectives and understand requirements Organize workflow to meet specifications and deadlines Determine the number of necessary resources (workforce, raw materials, etc.) Monitor production to identify issues on the line and escalate to appropriate departments Drive safety, quality, and on-time delivery Ensure health and safety our prioritized as part of a “safety first” mind set Keep employees on task and uphold shop rules Monitor and report out on KPIs Qualifications: BS/BA in business administration or relevant field, preferred 3 to 5 years' experience in a manufacturing environment as a team lead/supervisor, with demonstrated process improvement experience Desire and ability to serve as a teacher, trainer, mentor, and coach and have a strong knowledge of performance evaluations Deep knowledge of production management and experience with lean manufacturing. Understanding of quality standards and health & safety regulations. Experience in reporting on key production metrics. Proficient in MS Office and ERP software. Strong decision-making skills and a results-driven approach. A basic understanding of AC/DC currents, strongly preferred Identification of AC/DC designation and of wire coding, strongly preferred. Location: Buffalo, NY (On-Site) Physical Requirements: Ability to lift 40 pounds Excellent physical stamina Working Conditions: Climate-controlled indoor space Exposure to loud noises and heavy moving equipment Possible prolonged exposure to blue light from computer screens Salary: $85,000 - $115,000 Annually
    $85k-115k yearly 3d ago
  • Vice President of Commercial Energy Operations

    NOCO Energy Corp 4.1company rating

    Senior operations manager job in Buffalo, NY

    Vice President of Commercial Energy Operations Schedule: Days Compensation: $175,000-$200,000/year, based on experience What We Are Looking For The Vice President of Commercial Energy Operations is a senior leadership role responsible for overseeing and optimizing the operational execution of NOCO's commercial energy solutions portfolio. This role leads operational strategy, field execution, safety, quality, and delivery across NOCO's commercial energy businesses. Reporting to the Executive Vice President of Commercial Services, the VP of Commercial Energy Operations ensures that all commercial projects and services are delivered safely, efficiently, and in alignment with design standards, customer expectations, and regulatory requirements. This position is accountable for operational excellence, scalability, workforce performance, and continuous improvement - while partnering closely with sales leadership, finance, and executive leadership to support profitable growth. What You Will Do Provide executive leadership for all commercial energy operations, ensuring consistent, high-quality delivery across all business lines. Establish clear operational standards, expectations, and accountability across field operations, project execution, and service delivery. Ensure projects are executed safely, on schedule, within scope, and aligned with customer commitments and design specifications. Oversee operational planning, resource allocation, labor strategy, and workload balancing across all commercial energy operations. Safety, Quality & Compliance Champion NOCO's Culture of Safety across all commercial operations, ensuring strict adherence to OSHA requirements, electrical codes, environmental regulations, and internal safety standards. Ensure consistent enforcement of safety policies, training programs, audits, and corrective action processes. Oversee quality control, inspections, commissioning, and closeout processes to ensure best-in-class workmanship and customer outcomes. Ensure full compliance with federal, state, and local regulations applicable to commercial energy operations. Establish and monitor operational KPIs related to productivity, schedule adherence, quality, rework, safety performance, and customer satisfaction. Identify operational risks, inefficiencies, and capacity constraints, and implement corrective actions. Drive continuous improvement initiatives to streamline workflows, reduce rework, improve throughput, and enhance scalability. Partner with finance and operations leadership to support margin improvement through operational efficiency and cost control. Lead, mentor, and develop operations leaders, managers, and supervisors across commercial energy business lines. Build strong succession plans and leadership pipelines to support growth and organizational stability. Foster a culture of accountability, collaboration, and operational discipline across all teams. Support workforce planning, talent development, and training initiatives to strengthen technical and leadership capabilities. Partner closely with the EVP of Commercial Services to align operational execution with overall commercial strategy. Collaborate with sales leadership to ensure operational readiness and smooth handoffs from contract to execution. Ensure a consistent, professional customer experience across all commercial energy operations. Support resolution of escalated operational or customer issues when necessary. Maintain strong working relationships with vendors, subcontractors, inspectors, and regulatory agencies. Identify and mitigate operational, safety, compliance, and reputational risks. Ensure operational policies, procedures, and controls are consistently followed across all teams. Support business continuity planning and operational resilience. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need Bachelor's degree (or equivalent experience) in construction management, engineering, energy systems, business, or a related field required 10+ years of progressive leadership experience in commercial construction, energy services, or multi-trade field operations. Demonstrated experience leading complex, multi-discipline operations (mechanical, electrical, renewable, or similar). Strong working knowledge of commercial jobsite operations, safety regulations, and regulatory compliance. Proven ability to lead leaders, scale operations, and drive operational discipline. Experience establishing and managing operational KPIs and performance frameworks. Excellent executive communication and stakeholder management skills. Strong strategic, analytical, and problem-solving capabilities. Ability to partner effectively across sales, finance, and executive leadership while maintaining operational independence. What We Offer Competitive compensation package Generous medical insurance offerings Dental and vision plans Company-paid life insurance Company-paid short-term disability 401(k) with company match Health savings accounts Generous Paid Time Off policies 7 paid holidays Employee and family assistance program Company-paid training Safety incentives Years of service incentives
    $175k-200k yearly 14d ago
  • Vice President of Operations

    Myreview.App

    Senior operations manager job in Amherst, NY

    The Vice President of Operations is a high level executive at MyReview.app. The VP of Operations will be responsible for running our Operations Department.
    $133k-224k yearly est. 60d+ ago
  • Director of Field Operations (Industrial Services)

    Hohl Industrial Services Inc.

    Senior operations manager job in Tonawanda, NY

    We are seeking an experienced and strategic Director of Field Operations (Industrial Services) to lead our millwrighting, rigging, and equipment installation operations. In this critical leadership role, you will oversee Project Managers, Superintendents, and Foremen to ensure the safe, high-quality, and on-budget delivery of projects. You will play a key role in shaping the future of the Field Services department by driving operational excellence, improving efficiency, and fostering a culture of safety, accountability, and continuous improvement. This position works in close partnership with the Vice President of Operations to establish and execute both short- and long-term department goals. If you are a collaborative leader with strong business acumen and deep operational experience in construction services, we want to hear from you. Relocation support may be available for the right candidate and will be provided as a limited relocation reimbursement to help offset eligible moving expenses. Key Responsibilities Strategic Leadership * Collaborate with the Vice President of Operations to develop and execute department strategies, goals, business plans, budgets, and KPIs. * Drive operational excellence through continuous improvement of processes, procedures, and systems. * Ensure compliance with all regulatory requirements, industry standards, and company policies. * Implement performance metrics to measure efficiency, quality, and profitability. Operational Execution * Lead, mentor, and manage Project Managers, Superintendents, and Foremen to ensure projects are executed safely, on time, within scope, and within budget. * Oversee project performance, identify risks, and support Project Managers in developing mitigation strategies. * Partner with the Safety Director to uphold safety standards and ensure OSHA compliance on job sites. * Partner with the Dispatch Director to ensure proper allocation of personnel and equipment. * Review and approve all Field Service bids, contracts, and project financials. * Monitor job costs, profitability, invoicing, and financial performance. * Cultivate communication and collaboration across teams, subcontractors, suppliers, and customers. * Identify business development opportunities with existing and new clients. * Manage customer/vendor disputes and oversee site visits to ensure quality and compliance. Team Management & Development * Promote a positive, collaborative, and safety-focused culture. * Recruit, train, mentor, and motivate a high-performing Field Services team. * Conduct performance evaluations, set goals, and support employee development. * Recognize excellence and provide constructive feedback to drive team growth. Continuous Improvement & Innovation * Identify operational bottlenecks and implement improvement solutions. * Champion new technologies, best practices, and process innovations. * Collaborate cross-functionally to implement automation and digital tools. * Foster a culture of creativity, efficiency, and cost optimization. Qualifications Education & Experience * Bachelor's degree in Civil Engineering, Construction Management, or related field; Master's degree preferred. Equivalent experience may substitute for education. * Proven experience in operations management within the construction services industry. * Strong knowledge of construction operations, project management, and industry best practices. * Demonstrated leadership experience managing and developing high-performing teams. * Strong business acumen with experience in budgeting, forecasting, and financial management. * Preferred: Knowledge of rigging, steel erection, equipment installation, and union trades. * Professional certifications such as PMP or Six Sigma are a plus. Skills & Abilities * Excellent communication, negotiation, and interpersonal skills. * Ability to read and interpret blueprints, contracts, regulations, and technical documents. * Strong analytical and mathematical capabilities, including cost estimating. * Ability to manage multiple priorities, stay organized, and make sound decisions. * Proficiency with standard office software (Word, Excel, Outlook, etc.). * Ability to evaluate data, draw conclusions, and provide recommendations. Physical Requirements * Office: Frequent computer use, close vision, and typical office activities. * Field/Shop: Ability to perform physically demanding tasks (lifting, climbing, crawling) in challenging environments without accessibility accommodations. Work Environment * Office: Standard office environment with moderate noise and climate control. * Field/Shop: Active construction and industrial environments-dirty, noisy, non-climate-controlled, and potentially hazardous. Why Join Us? * Opportunity to lead a critical division with high visibility and strategic impact * Work with a strong leadership team committed to operational excellence * Competitive compensation and benefits package * Culture grounded in safety, quality, teamwork, and continuous improvement Keywords: Project Executive, Senior Project Executive, Director of Operations, Director of Field Operations, Field Services, Industrial Services, Project Delivery, Project Management, Field Operations, Construction Operations, Millwright, Rigging, Equipment Installation, Heavy Industrial, Industrial Construction, Mechanical Contracting, Turnaround, Shutdown, Plant Maintenance, Capital Projects, Site Superintendent, General Superintendent, Field Superintendent, Foreman, Safety Leadership, Job Costing, Budgeting, Cost Control, P&L, Profitability, Resource Planning, Scheduling, Workforce Planning, Estimating, Bid Review, Contract Review, Change Orders, Risk Management, Subcontractor Management, Quality Control, Client Relationship Management, ERP, CMMS, MS Project, Primavera, Procore, Bluebeam, Work Orders
    $92k-142k yearly est. 46d ago
  • Property Operations Manager

    Uniland Development Corp

    Senior operations manager job in Amherst, NY

    Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us. Who we are: Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, weve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvementand were proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve. Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy: Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution Company-sponsored (paid) Life Insurance and Long-Term Disability Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation Retirement planning through the Companys 401(k) with employer match JOB SUMMARY The Property Manager is responsible for overseeing a designated portfolio of commercial, residential, and third-party managed properties. This role will ensure the highest standards of property maintenance, tenant satisfaction, and financial performance. The Property Manager role requires a proactive and detail-oriented individual with a proven track record in property management, leadership, and the ability to manage complex situations. ESSENTIAL FUNCTIONS Oversees the day-to-day operations of assigned commercial and residential properties. Serves as the primary point of contact for tenants, promptly addressing inquiries, concerns, and service requests while fostering positive relationships to support retention and satisfaction. Administers lease agreements and ensures tenant or customer compliance with contract terms and obligations. Provides clear and accurate guidance on lease terms, renewals, and related inquiries from both internal teams and external stakeholders Manages all aspects of tenant move-ins and move-outs, including lease administration and property inspections. Coordinates property maintenance, repairs, and capital improvement projects, ensuring compliance with health, safety, and environmental regulations. Enforces lease terms and takes appropriate action in response to lease violations. Develops and manages annual property budgets, monitors expenses, and identifies cost-effective solutions. Ensures timely rent collections in coordination with the Lease Administration team, and manages delinquencies as needed. Monitors lease expirations and proactively manages renewals and potential vacancies in collaboration with Lease Administration, ensuring that all lease records are accurate and updated. Coordinates with the Property Operations Superintendent to manage relationships with third-party vendors and service providers, negotiating contracts and ensuring high-quality service delivery. Ensures all properties are in compliance with applicable local, state, and federal regulations, and provides regular performance reports to internal stakeholders. Oversees tenant and common area improvement projects in coordination with the Construction department. Implements and manages emergency protocols for tenants and properties, responding promptly to any urgent safety concerns. EDUCATION & EXPERIENCE High school diploma or equivalent required; Associates or Bachelors degree in Real Estate, Business Administration, or a related field preferred. A minimum of three years of experience in commercial or residential property management, with demonstrated experience in budgeting, tenant relations, and facility operations preferred. OSHA certification, First Aid/CPR, or other relevant industry certifications (e.g. CPM, Fair Housing certification) preferred. KNOWLEDGE, SKILLS & ABILITIES Strong knowledge of building codes, local laws and regulations, and commercial real estate industry standards. Proficiency in using property management software and MS Office Suite. Familiarity with reading and interpreting blueprints, schematics, and technical manuals. Knowledge of safety standards and a commitment to maintaining a safe working environment. Skilled in contract negotiation, vendor management, and conflict resolution. Active listening skills to understand tenant needs and provide effective solutions. Excellent interpersonal skills, with the ability to interact effectively with tenants, vendors, and internal teams. Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively. Demonstrated ability to manage budgets, timelines, and quality control measures effectively. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Work will be performed close to equally at various Uniland-owned and third-party managed properties and an in-office environment: Property environment: Must be able to traverse and inspect all areas of property or building in all types of weather; this may include walking on uneven terrain, climbing ladders, reaching, bending, crawling through confined spaces, or stretching to reach elevated spaces. Must adhere to company safety policies and industry standards for personal protective equipment (PPE) when on site. Occasionally required to lift and/or move up to 50 pounds. Potential exposure to hazardous materials (e.g. chemicals, asbestos, mold) and the use of machinery and power tools. Risk of electrical hazards when working with wiring, lighting systems, or other electrical components. Exposure to characteristic maintenance site dangers. Exposure to extreme temperature and weather conditions such as rain, heat, or cold. Exposure to loud environments due to the use of power tools, machinery, equipment. May require occasional after-hours or weekend availability for emergency situations or property needs. Travel between properties will be required. Must have a valid drivers license. May require occasional after-hours or weekend availability for emergency situations or property needs. In-office environment: Extended periods of sitting at a desk or workstation while performing administrative tasks. Regular use of computers and other office equipment, requiring manual dexterity and visual concentration. Occasionally required to lift and/or move up to 10 pounds. Mobility within the office environment to attend meetings, training sessions, or other events. Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email. Office-based environment with standard office equipment and ergonomic furniture. Exposure to typical office noises such as phone calls, conversations, and office equipment operation. Work will be performed mostly in an in-office environment. Local travel to client meetings, industry conferences, and other business-related events may be required. No immigration or work visa sponsorship will be provided for this position. Uniland Development Company is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Compensation details: 62000-90000 Yearly Salary PI14a2dd6e9c25-31181-39380313
    $79k-127k yearly est. 8d ago
  • Senior Manager, Privacy Advisory & Operations

    American Express 4.8company rating

    Senior operations manager job in York, NY

    Salary Range\: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role Description: The Sr. Manager-Privacy Advisory & Operations will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data. Primary Responsibilities: Assist with embedding privacy into daily operations, design, products, and processes Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units Partner across second and third lines of defense to align controls and audit readiness Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits The successful candidate should be able to and or have\: High degree of organization, individual initiative and personal accountability and resiliency Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment Proven ability to manage multiple demands successfully within a matrixed organization Track record of creating and leading strong cross-functional teams Enjoy solving large and complicated problems Ability to maintain a positive, can-do' attitude Required Qualifications: Bachelor's degree in business, management, or a related field 5+ years of experience within a Privacy risk management or oversight function Preferred Qualifications: Advanced Degree Industry credentials (e.g., IAPP) Demonstrable knowledge of either the GDPR, CCPA or GLBA Knowledge of non-US/European Privacy and Privacy adjacent regulations Prior Financial Services or Banking Industry experience Prior experience with privacy-related processes across an Enterprise or local level for a financial services company Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information Prior experience using enterprise-thinking to quickly identify areas of improvement
    $123k-215.3k yearly Auto-Apply 1d ago
  • Director of Operations

    Gobeacon

    Senior operations manager job in Buffalo, NY

    The Director of Operations ensures operations teams are deploying company services to our client populations safely and in an on-time capacity. Helping our drivers and driving assistants be successful in their daily job requirements is of paramount importance. Coordinating routes, solving shortage issues, working with other departments and placing customer needs first are of paramount importance to this role. Position Summary: The Regional Director of Operations is a key leadership role responsible for overseeing and enhancing the operational efficiency and effectiveness of Beacon Mobility's transportation services within the New York region. This individual will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, customer service, and continuous improvement. Key Responsibilities: ● Operational Leadership: Oversee daily operations across multiple locations within the region to ensure high standards of service delivery. Develop and implement operational strategies to enhance efficiency, productivity, and customer satisfaction. Monitor key performance indicators (KPIs) and take corrective actions to achieve operational targets. ● Safety and Compliance: Ensure all operations comply with federal, state, and local regulations, as well as company policies. Promote a safety-first culture by implementing and overseeing safety programs, training, and regular audits. ● Financial Management: Prepare and manage the regional budget, ensuring cost-effective operations while meeting financial goals. Analyze financial reports and operational data to identify trends, opportunities, and areas for improvement. ● Team Development: Lead, mentor, and develop a high-performing team of operations managers and staff. Foster a collaborative and inclusive work environment that encourages professional growth and development. ● Customer Relations: Build and maintain strong relationships with clients, stakeholders, and partners to ensure satisfaction and address any concerns. Work closely with the sales and marketing teams to support business development initiatives and expand service offerings. ● Continuous Improvement: Identify and implement best practices and innovative solutions to enhance operational processes and service delivery. Lead initiatives to improve technology, systems, and workflows for better efficiency and effectiveness. Qualifications: ● Bachelor's degree in Business Administration, Transportation Management, or a related field; MBA or advanced degree preferred. ● Minimum of 7-10 years of experience in operations management, preferably within the transportation or logistics industry. ● Proven track record of successfully managing multi-site operations and leading large teams. ● Strong knowledge of transportation regulations, safety standards, and best practices. ● Excellent leadership, communication, and interpersonal skills. ● Ability to analyze complex data, develop strategies, and execute plans effectively. ● Proficiency in using transportation management systems (TMS) and other relevant software. Compensation: $130,000 - $150,000 per year, depending on experience Bonus: 10% annual bonus Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time .
    $130k-150k yearly Auto-Apply 7d ago
  • Director of Operations

    Beacon Mobility

    Senior operations manager job in Buffalo, NY

    The Director of Operations ensures operations teams are deploying company services to our client populations safely and in an on-time capacity. Helping our drivers and driving assistants be successful in their daily job requirements is of paramount importance. Coordinating routes, solving shortage issues, working with other departments and placing customer needs first are of paramount importance to this role. Position Summary: The Regional Director of Operations is a key leadership role responsible for overseeing and enhancing the operational efficiency and effectiveness of Beacon Mobility's transportation services within the New York region. This individual will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, customer service, and continuous improvement. Key Responsibilities: ● Operational Leadership: Oversee daily operations across multiple locations within the region to ensure high standards of service delivery. Develop and implement operational strategies to enhance efficiency, productivity, and customer satisfaction. Monitor key performance indicators (KPIs) and take corrective actions to achieve operational targets. ● Safety and Compliance: Ensure all operations comply with federal, state, and local regulations, as well as company policies. Promote a safety-first culture by implementing and overseeing safety programs, training, and regular audits. ● Financial Management: Prepare and manage the regional budget, ensuring cost-effective operations while meeting financial goals. Analyze financial reports and operational data to identify trends, opportunities, and areas for improvement. ● Team Development: Lead, mentor, and develop a high-performing team of operations managers and staff. Foster a collaborative and inclusive work environment that encourages professional growth and development. ● Customer Relations: Build and maintain strong relationships with clients, stakeholders, and partners to ensure satisfaction and address any concerns. Work closely with the sales and marketing teams to support business development initiatives and expand service offerings. ● Continuous Improvement: Identify and implement best practices and innovative solutions to enhance operational processes and service delivery. Lead initiatives to improve technology, systems, and workflows for better efficiency and effectiveness. Qualifications: ● Bachelor's degree in Business Administration, Transportation Management, or a related field; MBA or advanced degree preferred. ● Minimum of 7-10 years of experience in operations management, preferably within the transportation or logistics industry. ● Proven track record of successfully managing multi-site operations and leading large teams. ● Strong knowledge of transportation regulations, safety standards, and best practices. ● Excellent leadership, communication, and interpersonal skills. ● Ability to analyze complex data, develop strategies, and execute plans effectively. ● Proficiency in using transportation management systems (TMS) and other relevant software. Compensation: $130,000 - $150,000 per year, depending on experience Bonus: 10% annual bonus Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time .
    $130k-150k yearly Auto-Apply 14d ago
  • Financial Services - Customer Tax Operations and Reporting - Tax Services Manager-EDGE

    About EY-Parthenon

    Senior operations manager job in Akron, NY

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitasking and project management capability Creative problem solving, strong critical thinking Ability to drive success as both an individual contributor and team member. To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 5 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
    $122.6k-212.8k yearly 60d+ ago
  • Manager, Repair Field Operations

    Otis Worldwide

    Senior operations manager job in Buffalo, NY

    Country: United States of America Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers in the Upstate New York territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer satisfaction, and overall general business management. On a typical day you will: * Lead the performance of field operations for all elevator repair and testing * Meet project deadlines and all financial performance targets including profit and working capital * Conduct field education training ensuring that we create and maintain a safe working environment * Perform field safety audits, jobsite inspections, and develop site safety/logistics plans * Coordinate all material deliveries and issuing purchase orders * Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job. * Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies. * Accurately analyze situations and assist in developing contingencies for estimates What you will need to be successful: * 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred * Ability to work in a highly team-oriented and dynamic environment * Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers * Needs to be self-motivated and able to manage many simultaneous projects and responsibilities * Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software * Strong leadership skills and goal-orientated with strong time management and organizational skills What's In it For Me / Benefits * We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. * Enjoy three weeks of paid vacation, along with paid company holidays * We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. * Life insurance and disability coverage to protect you and your family. * Voluntary benefits, including options for legal, pet, home, and auto insurance. * We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. * Pursue your educational goals with our tuition reimbursement program. * Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $73k-133k yearly est. Auto-Apply 8d ago
  • Director of Operations

    BTB Ventures LLC

    Senior operations manager job in Buffalo, NY

    Description: Why 7 Brew? Because We Invest in YOU! - Must live in the Buffalo Metro Area At 7 Brew, it's more than coffee-it's about brewing smiles one cup at a time. We're built on kindness, connection, and community, and every guest interaction is an opportunity to make someone's day brighter. Brewtopia, a passionate franchise group, is proud to bring the bold energy of 7 Brew to Southeast Michigan. With proven success in quick-service restaurants, we're dedicated to operational excellence, people-first leadership, and a high-energy drive-thru experience that stands out. We're looking for a high-energy, people-first Director of Operations to lead our drive-thru coffee operations. This is a unique opportunity to shape the culture, systems, and guest experience from the ground up-and to grow with us as we expand. OUR VALUES Strive for Excellence - We raise the bar ev ery day. Elevate Others - We build people up. Results Driven - We focus on impact. Visionary - We dream big and lead with purpose. Exceed Expectations - We go beyond what's expected. WHAT WE OFFER Competitive Salary: $125,000 base per year Performance Bonus: 15% target, tied to KPIs and company performance Comprehensive Benefits: Health insurance, 401K with competitive match, generous PTO Car Allowance: Up to $500 /month Cellphone Stipend: Up to $25 a pay Growth & Learning: Clear development plans and a culture of continuous improvement More Than Coffee: Infused energy drinks, Italian sodas, smoothies, teas, and more! Requirements: ESSENTIAL FUNCTIONS The Director of Operations ensures consistency, quality, and efficiency across all locations-protecting the brand and growing guest loyalty. This role optimizes profitability, develops strong leaders, and executes strategic growth initiatives with relentless focus on the guest. Operations & Guest Experience: Oversee day-to-day operations across multiple drive-thru shops, ensuring speed of service, drink quality, food safety, cleanliness, and brand consistency. Team Leadership & Development: Lead, mentor, and develop Regional Leaders and General Managers, fostering a culture of accountability, recognition, and continuous growth. Financial Management & Strategic Growth: Own the P&L, manage labor and COGS, drive sales and flow-through, and collaborate with leadership to execute growth strategies and support new shop openings. RESPONSIBILITIES Drive Growth & Profitability: Regularly review and adjust the budget and financial reports to ensure cost goals are met. Implement strategies to optimize labor, track performance against financial goals, and ensure key profit-driving actions are executed in a timely manner. Ensure Operational Excellence: Conduct daily operational reviews to ensure adherence to brand standards. Regularly assess performance metrics, respond to customer feedback, and implement action plans to improve service quality. Lead & Develop Teams: Hold weekly one-on-one coaching sessions with Regional Managers, ensuring consistent training and development. Work with HR and other departments to fill staffing gaps quickly and develop training programs that align with business needs. Foster Guest Satisfaction & Compliance: Address and resolve guest concerns within 24 hours, ensuring that guest satisfaction is prioritized. Collaborate & Align: Actively participate in weekly leadership meetings, contribute to discussions, and align team goals with corporate objectives. Share progress updates and ensure all team members are informed and working toward shared priorities. Culture Keeper: Foster a recognition culture, coach privately and praise publicly, and promote healthy competition and collaboration across locations. ESSENTIAL SKILLS & QUALIFICATIONS Leadership & Team Management: Proven ability to build, coach, and scale high-performing multi-unit teams Financial Acumen: Budgeting, P&L ownership, labor modeling, KPI-driven decisions Operational Excellence: Multi-unit drive-thru/QSR expertise with a bias for speed, quality, and safety Problem-Solving and Decision-Making: Data-driven, resourceful, and decisive in a fast-paced environment Communication: Clear, candid communicator across shop, field, and corporate partners Customer Focus: Passion for delivering exceptional guest experiences consistently Strategic Planning & Execution: Translate goals into disciplined, scalable routines Compliance & Safety: Knowledge of health, safety, and regulatory standards Technology Proficiency: POS/back-office, labor scheduling, spreadsheets/dashboards EDUCATION & EXPERIENCE Multi-unit leadership in QSR/coffee/drive-thru; ideally 2+ years in a director-level role Bachelor's in business management, Hospitality, or related field is a plus PHYSICAL AND TIME REQUIREMENTS General Mobility: Sit, stand, bend, and move for extended periods during meetings, presentations, or line work Manual Dexterity: Proficiency in typing and using office equipment such as computers, printers, and phones Visual and Auditory Acuity: Ability to read printed and digital documents; clear hearing for communication Lifting and Carrying: Ability to lift and carry items weighing up to 50 pounds Travel: Frequent travel to multiple locations (>75%) TIME REQUIREMENT Availability to primarily work during areas of business growth, including nights and weekends. Ready to bring the brew and bring your best? Join the Brewtopia movement today! If you're ready for an epic, energetic, and rewarding journey, we'd love to have you on the crew. But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential! Survey Link: *************************************************** Disclaimer This job description outlines the general responsibilities and expectations of the role. It is not an exhaustive list of all duties, skills, or requirements. We are an Equal Opportunity Employer. All applicants will be considered fairly and without discrimination based on race, color, religion, sex, age, national origin, disability, genetic information, or any other protected status. Hiring decisions are made solely on job-related qualifications and business needs.
    $125k yearly 16d ago
  • Manager, Repair Field Operations

    Otis 4.2company rating

    Senior operations manager job in Buffalo, NY

    Country: United States of America Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers in the Upstate New York territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer satisfaction, and overall general business management. On a typical day you will: Lead the performance of field operations for all elevator repair and testing Meet project deadlines and all financial performance targets including profit and working capital Conduct field education training ensuring that we create and maintain a safe working environment Perform field safety audits, jobsite inspections, and develop site safety/logistics plans Coordinate all material deliveries and issuing purchase orders Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job. Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies. Accurately analyze situations and assist in developing contingencies for estimates What you will need to be successful: 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred Ability to work in a highly team-oriented and dynamic environment Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers Needs to be self-motivated and able to manage many simultaneous projects and responsibilities Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software Strong leadership skills and goal-orientated with strong time management and organizational skills What's In it For Me / Benefits We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. Enjoy three weeks of paid vacation, along with paid company holidays We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. Life insurance and disability coverage to protect you and your family. Voluntary benefits, including options for legal, pet, home, and auto insurance. We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. Pursue your educational goals with our tuition reimbursement program. Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $71k-121k yearly est. Auto-Apply 8d ago
  • Retail Operator (NY)

    Hallmark Management Service Inc.

    Senior operations manager job in Buffalo, NY

    Job Description Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more. Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together. At Hallmark Management, we offer: Paid time off Paid Holidays Annual opportunities for merit increases Medical, Dental, Vision Insurance 401K with a company match Free Meal while working Free nonskid shoes Job Related Duties & Responsibilities Provides quality menu items and food products consistently for all guests by adhering to all recipe and presentation standards Maintains a clean and organized workspace storing, labeling and rotating product according to our standards Follows health, safety, and sanitation guidelines for all products in our commercial retail operation Knows and communicates food allergen information as needed and required Ability to operate Point Of Sale system and handle money for change Welcomes every customer personally making eye contact answering any questions they might have regarding the products you are serving Follows HMS operational policies and procedures, including those for cash handling (where applicable) and guest count reporting Supports needs for other stations as assigned Position Requirements: Background Check/Drug Screen Ability to work as part of a team Requires occasional lifting, carrying, pushing, pulling up to 40 lbs. Requires constant standing and walking
    $94k-150k yearly est. 26d ago
  • Operator II - 1st shift

    Rise Baking Company 4.2company rating

    Senior operations manager job in Buffalo, NY

    Job Purpose Execute production schedules at rated throughput to meet quality, safety, cost, and delivery standards. Essential Functions * Execute the daily production schedule in multiple production areas as a process owner * Ensure timely and accurate production of product, including setup of equipment/supplies, to maintain processing standards * Complete process/operational checks without assistance * Train, coach, and mentor Operator I personnel to become operators on specific equipment or in specific production areas * Ensure the finished product and traceability system is followed in production areas * Operate, maintain, and troubleshoot production machinery safely and securely as needed to achieve a high standard of performance * Properly handle ingredients used in production as needed, including staging, measuring, and mixing * Complete all necessary paperwork to company standards * Adhere to all cleaning procedures in production area * Adhere to the allergen control program guidelines, including equipment cleaning and verification activities * Take corrective action as assigned by the Supervisor based on pre-operation and daily self-assessment audit findings * Assist in investigating issues, finding root causes, and developing solutions for issues that arise in the production, oven, and/or packing areas * Take actions necessary to resolve food safety and quality deficiencies * Maintain safe working conditions and preserve the integrity of the environmental health and safety system through adherence to the policies and procedures outlined in the safety program * Participate in mandatory training program requirements * Serve as backup for Operator I in all areas * Comply with all food safety requirements, training, policies, and procedures * Perform other job-related duties as assigned Qualifications (Education/Experience) * High school diploma or equivalent preferred * Knowledge of production procedures * 3+ years of production experience in food manufacturing desired * Machine operator experience * Intermediate HMI experience desired * Intermediate analytical and problem-solving skills * Ability to effectively communicate with peers and leadership * Ability to work cross-functionally, convey equipment issues, and maintain confidentiality * Ability to think quickly and handle frequent change * Detail oriented with the ability to organize and multitask * Self-motivated, goal oriented, quality driven, and capable of working independently with little supervision * Willingness to work various shifts including nights, weekends, and holidays based on business need The hourly range for this role is $20.00 to $21.00 per hour. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your hourly wages, Rise Baking Company offers benefits such as, a comprehensive benefits package, quarterly bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient." An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities. RISE 123 MON 123
    $20-21 hourly 3d ago
  • Senior Manager II, Treasury Liquidity (US)

    TD Bank 4.5company rating

    Senior operations manager job in Charlotte, NY

    Hours: 40 Pay Details: $148,720 - $240,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Finance Job Description: The Senior Manager II, Treasury Liquidity oversees a team of liquidity professionals in execution and oversight of relevant theory, reporting, methodology, controls and/or systems related to liquidity risk optimization and strategy of the most complexity at TD. Contributes to the development of the strategic direction of the team, considering all relevant internal and external factors. Provides leadership, coaching, and development management to ensure results and professional/personal objectives are achieved for the overall group. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Oversees and leads the most complex and diverse Liquidity function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results Seasoned Bank expert that requires significant in-depth and/or breadth of expertise in Liquidity and knowledge of broader related areas Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices Leads a team in one of the liquidity pillars - Strategy, Methodology, Governance & Controls, Liquidity Reporting and/or Remediation Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management/enterprise areas Facilitates key strategic discussions and provides thought leadership to executive audience (output include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.) Sets operational team direction and collaborates with others to execute on common goals Focus on longer-range planning for functional area (e.g. 12 months or greater) Education & Experience: Undergraduate degree or equivalent work experience Graduate degree or designation considered an asset 12+ years of experience Customer Accountabilities: Provides leadership to all quantitative analysis and processes within the group to ensure the maturity of the areas is commensurate with the size and complexity of TD's businesses Develops methodologies for stress testing based on customer and market behavior in acute stress scenarios Develops Liquidity strategies to optimize TD US's liquidity profile Leads the establishment of cashflow forecasting, contingency planning early warning indicators, Intraday risks and Limits for managing Liquidity Risk of the firm Coordinates the Bank's representation to 2nd LoD auditors, and regulators Works with product areas on evaluating major product on new and existing product offerings Acts as subject matter expert for own area and provides guidance/advice and recommendations to support dealings with internal/external partners Participates on internal/external committees to provide advice/counsel to business/finance partners and represents the Liquidity Risk Management of the firm Leads ongoing reviews with 1B, 2nd line and 3rd line functions Shareholder Accountabilities: Works with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly Executes on the annual business plan to deliver results aligned with business strategies Proactively identifies key business opportunities, researches and recommends enhancements/modifications to programs /processes/policies, develops strategies to achieve recommendations and works closely with team to execute and implement Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand Connects the alignment of colleague's contributions with the TD Shared Commitments Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome Enables colleague growth by encouraging colleague development to achieve career and business objectives, ensuring timely feedback, motivating appreciation and recognition to all colleagues Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams Leads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drives results Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD Fosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results Manages employees in compliance with all human resources policies, procedures and guidelines of conduct Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $148.7k-240.2k yearly Auto-Apply 5d ago
  • Lending Operations Manager

    Cornerstone Community Federal Credit Union 3.3company rating

    Senior operations manager job in Lockport, NY

    The Lending Operations Manager oversees the underwriting/processing department, ensuring timely, efficient, accurate, and compliant evaluation of loan applications. This role involves managing underwriting staff, establishing credit policies and procedures, analyzing loan risk, and maintaining adherence to regulatory and organizational standards. The ideal candidate has strong leadership, analytical, and decision-making skills with a deep understanding of lending practices and risk management. In addition, this role will assist in any special lending projects and initiatives including product development, ancillary product oversight and administration of the loan origination system. This position requires the ability to work during the branch hours of operation, including Fridays and some Saturdays with additional time as required to fulfill responsibilities. Additionally, this position is required to represent the Credit Union in the community at events and volunteer functions when possible. Essential Duties and Responsibilities: Leadership & Management Lead, train, and mentor a team of loan underwriters, processors and support staff. Establish and monitor performance, productivity metrics, and quality standards for the processing and underwriting team. Oversee daily processing and underwriting operations to ensure timely processing, accurate documentation, and consistent application of credit policies. Assist with pipeline management. Drive continuous process improvement initiatives to enhance efficiency, reduce errors, and optimize team performance. Assist in supporting the e-branch as necessary including but not limited to phone system management, member service, card services, lending and escalations Underwriting & Risk Assessment Review and approve high-value or complex loan applications within assigned authority limits. Conduct and track management reviews, exception reviews and declination reviews to ensure sound lending decisions. Analyze applicant financial data, credit reports, collateral, and loan structures to assess risk and ensure portfolio quality. Maintain sound credit decisions that balance growth objectives with portfolio quality. Develop, implement, and refine underwriting policies, procedures, and risk tolerance frameworks in partnership with the Finance Team. Identify trends and emerging risks within the portfolio and make recommendations to mitigate potential losses. Compliance & Quality Assurance Ensure compliance with all applicable federal, state, and organizational lending regulations (e.g., ECOA, HMDA, Fair Lending, CFPB, etc.). Conduct audits and quality control reviews to ensure underwriting integrity and identify areas for improvement. Partner with Compliance and Human Resources to maintain regulatory readiness and adherence to organizational policies. Cross-Functional Collaboration Collaborate with Retail to streamline loan processes and improve member experience. Provide expert guidance and training to lenders and other stakeholders regarding underwriting standards and credit risk. Support new product development and system enhancements with underwriting insights and recommendations. This includes support with ancillary product training and development. Assist originator and processers with booking errors or discrepancies. Serve as backup to the Director of Real Estate and Loan Servicing and Member Resolutions Act as a liaison between the underwriting team and senior leadership to communicate challenges, opportunities, and performance metrics. Strategic Leadership Contribute to long-term strategic planning and portfolio growth initiatives through insights on lending trends and risk management. Promote a culture of innovation and operational excellence within the underwriting and processing functions. Lead special projects or initiatives assigned by senior leadership. Knowledge, Skills and Abilities: Possess thorough knowledge of Credit Union Lending and Collections Policies, Procedures and Products. Experience in training and motivating a team and must understand the requirements of regulatory bodies and know the proper administrative, documentation, and servicing procedures. Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. Ability to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc. Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members, and vendors. Solid organizational, management and team-building skills. Demonstrated ability negotiating complex agreements to achieve the best outcome for the organization. Experienced in engaging, collaborating, and building trust amongst internal, external, and prospective members. Maintain strict confidentiality and professionalism when dealing with sensitive credit union issues. Ability to work closely with a variety of personalities and maintain calm under pressure. Discreet, able to handle confidential and proprietary information appropriately. High level of integrity. Self-motivated, confident and ability to multitask effectively. Ability to problem solve and provide solutions to staff and members. Be neat, punctual, and professional in appearance and demeanor. Always represent the best interests of the Credit Union in words and actions. Embrace and promote a positive workplace culture and to lead by example. Complete all required training by or before the assigned deadline. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: Associates degree or higher preferred. 2-5 years of financial services experience. Credit Union or Bank preferred. 2-5 years of Underwriting experience. 3+ years of Lending Operations Management experience. Intermediate knowledge of Microsoft Office, including word, excel and PowerPoint Consumer/business lending experience preferred. Bondable upon initial employment and continue to be bondable throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling, and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different.
    $51k-72k yearly est. Auto-Apply 60d ago
  • Director of Field Operations (Industrial Services)

    Hohl Industrial Services Inc.

    Senior operations manager job in Tonawanda, NY

    Job Description We are seeking an experienced and strategic Director of Field Operations (Industrial Services) to lead our millwrighting, rigging, and equipment installation operations. In this critical leadership role, you will oversee Project Managers, Superintendents, and Foremen to ensure the safe, high-quality, and on-budget delivery of projects. You will play a key role in shaping the future of the Field Services department by driving operational excellence, improving efficiency, and fostering a culture of safety, accountability, and continuous improvement. This position works in close partnership with the Vice President of Operations to establish and execute both short- and long-term department goals. If you are a collaborative leader with strong business acumen and deep operational experience in construction services, we want to hear from you. Relocation support may be available for the right candidate and will be provided as a limited relocation reimbursement to help offset eligible moving expenses. Key ResponsibilitiesStrategic Leadership Collaborate with the Vice President of Operations to develop and execute department strategies, goals, business plans, budgets, and KPIs. Drive operational excellence through continuous improvement of processes, procedures, and systems. Ensure compliance with all regulatory requirements, industry standards, and company policies. Implement performance metrics to measure efficiency, quality, and profitability. Operational Execution Lead, mentor, and manage Project Managers, Superintendents, and Foremen to ensure projects are executed safely, on time, within scope, and within budget. Oversee project performance, identify risks, and support Project Managers in developing mitigation strategies. Partner with the Safety Director to uphold safety standards and ensure OSHA compliance on job sites. Partner with the Dispatch Director to ensure proper allocation of personnel and equipment. Review and approve all Field Service bids, contracts, and project financials. Monitor job costs, profitability, invoicing, and financial performance. Cultivate communication and collaboration across teams, subcontractors, suppliers, and customers. Identify business development opportunities with existing and new clients. Manage customer/vendor disputes and oversee site visits to ensure quality and compliance. Team Management & Development Promote a positive, collaborative, and safety-focused culture. Recruit, train, mentor, and motivate a high-performing Field Services team. Conduct performance evaluations, set goals, and support employee development. Recognize excellence and provide constructive feedback to drive team growth. Continuous Improvement & Innovation Identify operational bottlenecks and implement improvement solutions. Champion new technologies, best practices, and process innovations. Collaborate cross-functionally to implement automation and digital tools. Foster a culture of creativity, efficiency, and cost optimization. QualificationsEducation & Experience Bachelor's degree in Civil Engineering, Construction Management, or related field; Master's degree preferred. Equivalent experience may substitute for education. Proven experience in operations management within the construction services industry. Strong knowledge of construction operations, project management, and industry best practices. Demonstrated leadership experience managing and developing high-performing teams. Strong business acumen with experience in budgeting, forecasting, and financial management. Preferred: Knowledge of rigging, steel erection, equipment installation, and union trades. Professional certifications such as PMP or Six Sigma are a plus. Skills & Abilities Excellent communication, negotiation, and interpersonal skills. Ability to read and interpret blueprints, contracts, regulations, and technical documents. Strong analytical and mathematical capabilities, including cost estimating. Ability to manage multiple priorities, stay organized, and make sound decisions. Proficiency with standard office software (Word, Excel, Outlook, etc.). Ability to evaluate data, draw conclusions, and provide recommendations. Physical Requirements Office: Frequent computer use, close vision, and typical office activities. Field/Shop: Ability to perform physically demanding tasks (lifting, climbing, crawling) in challenging environments without accessibility accommodations. Work Environment Office: Standard office environment with moderate noise and climate control. Field/Shop: Active construction and industrial environments-dirty, noisy, non-climate-controlled, and potentially hazardous. Why Join Us? Opportunity to lead a critical division with high visibility and strategic impact Work with a strong leadership team committed to operational excellence Competitive compensation and benefits package Culture grounded in safety, quality, teamwork, and continuous improvement Keywords: Project Executive, Senior Project Executive, Director of Operations, Director of Field Operations, Field Services, Industrial Services, Project Delivery, Project Management, Field Operations, Construction Operations, Millwright, Rigging, Equipment Installation, Heavy Industrial, Industrial Construction, Mechanical Contracting, Turnaround, Shutdown, Plant Maintenance, Capital Projects, Site Superintendent, General Superintendent, Field Superintendent, Foreman, Safety Leadership, Job Costing, Budgeting, Cost Control, P&L, Profitability, Resource Planning, Scheduling, Workforce Planning, Estimating, Bid Review, Contract Review, Change Orders, Risk Management, Subcontractor Management, Quality Control, Client Relationship Management, ERP, CMMS, MS Project, Primavera, Procore, Bluebeam, Work Orders Job Posted by ApplicantPro
    $92k-142k yearly est. 16d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Cheektowaga, NY?

The average senior operations manager in Cheektowaga, NY earns between $97,000 and $187,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Cheektowaga, NY

$135,000

What are the biggest employers of Senior Operations Managers in Cheektowaga, NY?

The biggest employers of Senior Operations Managers in Cheektowaga, NY are:
  1. Sodexo Management, Inc.
  2. Laprairie Group
  3. Sodexo S A
Job type you want
Full Time
Part Time
Internship
Temporary