Post job

Senior operations manager jobs in Clarksville, TN

- 314 jobs
All
Senior Operations Manager
Operations Director
Operations Manager
Operations Vice President
Head Operator
Security Operations Manager
Operations And Maintenance Manager
Senior Manager
Operations Manager, District
General Manager Of Operations
Store Manager
  • Director of Practice Operations

    Southern Orthodontic Partners

    Senior operations manager job in Clarksville, TN

    Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems
    $64k-119k yearly est. 3d ago
  • Vice President, Clinical Operations

    Intune Physical Therapy

    Senior operations manager job in Brentwood, TN

    At Intune, we build deeply personalized physical therapy experiences, tailored to each individual's unique story and needs. As a family business, we launched Intune with the core belief that physical therapy should be personal: a personal plan of care tailored to each individual's goals and circumstances, and an outstanding patient experience based on personal and lasting relationships. We believe that by prioritizing the individual and committing to their long-term and full-body healing, we can make a profound and lasting impact on our patients and our communities. Our parent company, Highland Ventures, is a national venture management company focused on strategically developing and operating businesses centered around its real estate portfolio. A family-owned business, Highland Ventures operates in the real estate, foodservice, and healthcare industries, while also evaluating other industries for investment. In addition to Intune, our current businesses include: ● Hoogland Restaurant Group: The largest franchisee of Marco's Pizza with 130+ locations. ● Legacy Commercial Property: Own and manage over 700 commercial properties. ● Highland Pure Water & Ice: 24/7 kiosks with over 70 locations in 10+ states. Role Summary: The Vice President of Clinical Operations will oversee clinical operations across all of our physical therapy clinics. This individual is responsible for ensuring we are providing the highest quality of patient care, clinical excellence, operational efficiency, and compliance with regulatory standards. Key Responsibilities: ● Ensure all clinics maintain compliance with state, federal, and payor regulations ● Monitor clinical quality metrics and outcomes, implementing initiatives to improve patient satisfaction and care standards ● Lead continuing education, training, and professional development programs for clinical staff ● Recruit, mentor, and develop clinic directors, physical therapists and support staff ● Foster a culture of collaboration, accountability, and continuous improvement ● Analyze key performance indicators and drive initiatives to improve charting, coding, scheduling efficiency, and patient growth and retention ● Support business development through physician relationships, referral growth strategies, and community engagement Qualifications: ● Doctor of Physical Therapy (DPT) or Master's degree in Physical Therapy from a CAPTE-accredited program ● Current physical therapy license in good standing ● 10+ years of healthcare leadership experience ● Proven track record managing enterprise operations across multiple states/markets ● Exceptional strategic thinking with ability to execute complex, multi-year initiatives ● Advanced understanding of healthcare economics, reimbursement models, and regulatory environment ● MBA, MHA, or equivalent combined with clinical doctorate, a plus What We Offer: Join our leadership team and experience a workplace that truly values your expertise and vision. We offer: ● Competitive Executive Compensation: Comprehensive salary package including performance based incentives ● Comprehensive Benefits Package: Full medical, dental, and vision insurance to keep you and your family healthy and protected. This is based on full time eligibility status. ● Work-Life Balance: Generous PTO policy and paid holidays that allow you to rest, recharge, and enjoy time with loved ones. This is based on full time status. ● Clear Path Forward: Structured career advancement opportunities that recognize your contributions and help you reach your professional goals. ● Organizational Impact: Shape clinical care delivery for hundreds of locations and millions of patient encounters ● Strategic Leadership: Direct involvement in corporate strategy, board presentations, and industry transformation Work Environment: This job operates in a professional office environment as well as a clinic environment Position type and expected hours of work: This is a full-time position. Days and hours of work are typically Monday through Friday, with variable daily working hours. The home office is located in Brentwood, TN and team members, when not in-clinic, work fully on-site in the office. Travel: Must be willing and able to travel up to 75% of the time If you're looking for a fulfilling career where you can develop both clinically and professionally, apply today and join our Intune Physical Therapy family!
    $94k-160k yearly est. 2d ago
  • Director of Operations

    Tyler Technologies 4.3company rating

    Senior operations manager job in Brentwood, TN

    Description Responsibilities Full P&L expense management for dynamic, high-growth organization Directly responsible for all client-facing team members and for driving internal initiatives within Professional Services, Client Success, and Customer Support Liaison to Sales in the coordination of sales-to-PS transition activities Liaison to Product Strategy in the execution of client projects and relaying key client needs Oversight of project lifecycle and backlog by team and resource. Oversee customer support processes and organize them to enhance customer satisfaction. Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements. Identify potential operational problems, and prioritize initiatives to maximize efficiency, quality, customer satisfaction, and revenue. Ensure escalations, project challenges, and product enhancements required by contracts are driven to conclusion in a favorable manner to the customers benefit Inspire and motivate employees to perform at their best. Perform other job-related duties and responsibilities as assigned by the General Manager Qualifications BA/BS college degree in related field or equivalent experience is required. Proficiency using MS Office products, including MS Project, Excel, Word, PowerPoint, and Visio. Excellent listening skills and ability to learn new content quickly. Understanding of software lifecycle as well as software deployment and implementation. Ability to think critically and identify opportunities for process improvement. Ability to communicate effectively with clients. Ability to deliver a highly detailed work product with little to no supervision and often with diverse, vague, or limited details. Work comfortably in an obscure environment when analysis of hypothetical situations need forethought to anticipate logical outcomes. Self-starter with the ability to complete projects with minimal oversight. Excellent interpersonal skills including verbal and written communication. Ability to prioritize and manage multiple projects and deadlines.
    $82k-105k yearly est. Auto-Apply 60d+ ago
  • Operator Header

    Jennmar 4.0company rating

    Senior operations manager job in Earlington, KY

    Primary duties include general production labor activities under the direction of a mentor employee that include product assembly and various machine operation actions that progress to an assembler or machine operator position. EDUCATION/EXPERIENCE: * High School/GED Preferred. * Manufacturing experience A plus JOB REQUIREMENTS: * Adhere to all quality and safety standards; * Be able to confirm tooling setup; * Identify powder grades; * Perform dimensional and weight inspection of pressed parts; * Refill the powder hopper; * Keep workstation area and equipment clean during production; * Complete all production, safety, quality, maintenance documentation. THE RIGHT PERSON POSSESSES: * Dependability to be consistently at work and on time; * Fundamental listening, verbal, and written communication skills; * Fundamental math skills including knowledge of fractions and decimals; * Repetitive standing and/or bending capability during normal phase duties; * Ability to work at a fast pace; * Team member mentality with distinct aptitudes to perform duties with care, commitment, passion, and pride; * Near/far vision and multiple limb coordination with moderate to heavy lifting capability (up to 65 lbs.). * Excellent benefits include medical with a standard PPO plan with deductibles as low as $1,500 and wellness credit up to $750; free concierge primary care; voluntary 401k plan currently matching up to 12%; voluntary dental and vision plans; free telemedicine services; basic life, long and short-term disability coverage. EOE M/F/D/V
    $73k-111k yearly est. 60d+ ago
  • Director of Operations

    ICBD

    Senior operations manager job in Goodlettsville, TN

    Job Description Director of Operations - ABA Centers of Tennessee Goodlettsville, TN Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 -5th Fastest-Growing Private Company in America Financial Times - #1 on "The Americas' Fastest Growing Companies" EY Entrepreneur Of The Year U.S. Overall South Florida Business Journal's Top 100 Companies Florida Trend Magazine's 500 Most Influential Business Leaders Inc. Best in Business, Health Services Leadership Opportunity Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us! The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently. What You'll Do Provide day-to-day leadership and management that mirrors the company's adopted mission and core values Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes Motivate and lead a high-performance clinical team Act as lead "client-care officer" through direct contact with every client and stakeholder Ensure proper training for team members Verify adherence to the timely documentation process Work with leadership to ensure compliance with accrediting and licensing bodies Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets Oversee and manage the safety of employees and clients Conduct tours of the facility as needed Stay in communication with referral sources and families Collaborate with leadership on compliance and quality assurance projects Maintain weekly, monthly, and quarterly reports Work with the clinical team to facilitate crisis intervention Ensure adherence to medication policy and procedure Work to reduce and minimize missed client services Requirements Bachelor's Degree or higher strongly preferred. 5+ years of experience in the Behavioral Health Industry preferred. Knowledge of Accounting and Finance. Knowledge of EMR/EHR and proper documentation. Strong planning skills. Leadership Experience Benefits Outstanding Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.
    $64k-119k yearly est. 20d ago
  • Director of Operations

    ICBD Holdings

    Senior operations manager job in Goodlettsville, TN

    Director of Operations - ABA Centers of Tennessee Goodlettsville, TN Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 -5th Fastest-Growing Private Company in America Financial Times - #1 on "The Americas' Fastest Growing Companies" EY Entrepreneur Of The Year U.S. Overall South Florida Business Journal's Top 100 Companies Florida Trend Magazine's 500 Most Influential Business Leaders Inc. Best in Business, Health Services Leadership Opportunity Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us! The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently. What You'll Do Provide day-to-day leadership and management that mirrors the company's adopted mission and core values Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes Motivate and lead a high-performance clinical team Act as lead "client-care officer" through direct contact with every client and stakeholder Ensure proper training for team members Verify adherence to the timely documentation process Work with leadership to ensure compliance with accrediting and licensing bodies Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets Oversee and manage the safety of employees and clients Conduct tours of the facility as needed Stay in communication with referral sources and families Collaborate with leadership on compliance and quality assurance projects Maintain weekly, monthly, and quarterly reports Work with the clinical team to facilitate crisis intervention Ensure adherence to medication policy and procedure Work to reduce and minimize missed client services Requirements Bachelor's Degree or higher strongly preferred. 5+ years of experience in the Behavioral Health Industry preferred. Knowledge of Accounting and Finance. Knowledge of EMR/EHR and proper documentation. Strong planning skills. Leadership Experience Benefits Outstanding Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.
    $64k-119k yearly est. Auto-Apply 60d+ ago
  • Vice President, Revenue Cycle Operations

    Cottonwood Springs

    Senior operations manager job in Brentwood, TN

    **Lifepoint has partnered with an executive search firm, Caldwell, to recruit and hire for this position. To be considered a formal applicant for this role, please send your resume/CV and statement of interest to *********************** Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier . More about our team The Vice President of Revenue Cycle Operations leads the corporate revenue cycle strategy, execution, and performance improvement. This high-impact role is responsible for overseeing all aspects of revenue cycle operations across Lifepoint's national network of hospitals and care sites, ensuring optimal financial outcomes, regulatory compliance, and operational excellence. How you'll contribute A VP, Revenue Cycle Operations who excels in this role: Lead and manage the full spectrum of revenue cycle functions. Provide strategic guidance and direction for all revenue cycle operations, including patient access, health information management, billing, coding, claims processing, collections, and denials management. Drive system-wide initiatives to improve revenue capture, reduce AR days, and enhance net revenue performance. Align revenue cycle operations with Lifepoint Health's system-wide financial goals, including: Achieving targeted cash collections and net revenue benchmarks. Reducing cost-to-collect ratios across all facilities. Supporting margin improvement initiatives through optimized reimbursement strategies. Enhancing payer performance and contract compliance. Develop and execute strategic initiatives to improve cash flow, reduce days in accounts receivable (AR), and enhance overall revenue cycle performance. Collaborate with executive leadership, hospital CEOs, CFOs, and operational teams to align revenue cycle goals with broader organizational objectives. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a Bachelor's degree in business, Finance, Healthcare Administration, or related field required; master's degree strongly preferred. Additional requirements include: Minimum of 10 years of progressive leadership experience in healthcare revenue cycle management, preferably in a multi-site or corporate setting. Proven track record of driving measurable improvements in revenue cycle performance. Deep understanding of healthcare reimbursement, payer contracting, regulatory compliance, and financial reporting. Strong leadership, communication, and stakeholder management skills. Experience with large-scale systems (e.g., Epic, Cerner, Meditech) and data analytics platforms. **Lifepoint has partnered with an executive search firm, Caldwell, to recruit and hire for this position. To be considered a formal applicant for this role, please send your resume/CV and statement of interest to *********************** EEOC Statement Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” You must be authorized to work in the United States without employer sponsorship.
    $94k-160k yearly est. Auto-Apply 45d ago
  • VP, Revenue Cycle Management Operations

    Ovation Healthcare

    Senior operations manager job in Brentwood, TN

    Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** Summary: The Vice President of Revenue Cycle is responsible for day to day client operations and the planning, development, and implementation of policies, objectives and initiatives for respective clients. This position reviews and implements systematic approaches to maximize revenue and cash flow, and to ensure results are consistently delivered. This position also assists in providing leadership, management and development of the onsite operations team. The position is responsible through influence and direction to meet client performance expectations. This position is required to communicate organizational values and positive leadership to all associates within the organization. Duties and Responsibilities: Enterprise Revenue Cycle Oversight: Lead all back-end revenue cycle functions billing, collections, denials, and revenue integrity across the hospital. Also oversee the coding teams for both the hospital and the clinics.. Technology Modernization: Drive modernization of billing platforms and front-end digital tools. Lead optimization of EHR and RCM systems that are newly implemented. to enhance accuracy, automation, and reporting. Data-Driven Performance Management: Implement dashboards and performance tracking systems to monitor KPIs such as A/R days, denial rates, net revenue realization, Medicaid eligibility conversion, and patient collections. Proactively manage financial risk in a challenging payer mix. Transformation & Centralization: Lead the centralization of revenue cycle functions into a high-performing, scalable CBO model. Streamline workflows and resource allocation across geographically dispersed, multi-service facilities. Strategic Financial Collaboration: Serve as a key partner to the CFO and executive team in aligning revenue cycle strategy with system-wide financial goals. Support payer contracting strategy with the client managed care team. Workforce & Leadership Development: Build and lead a strong revenue cycle leadership team. Recruit and retain top talent in rural markets while fostering a culture of accountability, innovation, and mission alignment. Knowledge, Skills, and Abilities: Leadership & Transformation: Demonstrated success leading enterprise-wide revenue cycle transformation, workforce centralization, and technology modernization. Communication & Change Management: Excellent communicator and team builder with the ability to drive alignment and cultural buy-in across clinical, financial, and operational teams. Systems Expertise: Proficient with healthcare IT and RCM systems relevant to this hospital (e.g., Athena, MedHost, Epic). Ability to lead upgrades, integrations, and optimization projects. Work Experience, Education, and Certifications: Bachelor's degree in healthcare administration, Business, or Finance required; Master's degree (MHA, MBA, MPH) strongly preferred. Minimum 10 years of progressive revenue cycle leadership experience Working Conditions and Physical Requirements: This position requires some travel, up to 50% Must be able to sit, stand, or walk for extended periods while traveling or attending meetings, conferences, or site visits. Must be comfortable working in various environments, including airports, client sites, and remote or field-based locations. Flexibility to work outside of normal business hours as travel or time zone differences may require. Must possess a valid driver's license. Ability to work independently while traveling, maintaining productivity and meeting deadlines with limited supervision. Reliable high-speed internet connection is required for all remote/hybrid positions. Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.
    $94k-160k yearly est. Auto-Apply 60d+ ago
  • Traveling Operations Manager

    DSV Road Transport 4.5company rating

    Senior operations manager job in Clarksville, TN

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Clarksville, 1000 Boolean Drive Clarksville, TN Division: Solutions Job Posting Title: Traveling Operations Manager Time Type: Full Time This positions requires travel thoughout our 6 East Coast sites. The Operations Manager is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities on a daily basis, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of product in a manner consistent with company service and cost objectives. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement. * Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribes productivity and service goals. Complies with terms outlined in sites operating agreement with the client. * Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations. * Meets all client specified KPI's, and complies with Quality system requirements. * Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to the Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. * Has overall training and evaluation responsibilities of warehouse staff. * Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. * Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. * Trains new staff in assigned duties, or delegate training responsibility to experienced team member. Assesses progress of trainees, and add additional duties as appropriate. * Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary. * Assigns supervisory duties to experienced team members acting as leads for lower level warehouse staff. Keeps abreast of progress or problems. * Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess group's overall status. Discusses ideas for improvement. Keeps staff informed of new developments. * Assists in the physical operations as needed. * Delivers results by leveraging the skills of the right people at the right time * Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction * Provides ongoing growth and development opportunities for team members * Provides input and conduct annual performance reviews for team members * Supports adherence to Standard Operating Procedures (SOPs). * Supports and trains team members with adherence to SOPs (corporate and client) Management Information Systems Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Develops proficiency in client systems. Customer Service Manages high level customer service standards for all functions. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Attends meetings with key customers to discuss any customer issues. Coordinates management of supplier/customer visits to the site. Promotes a positive relationship with clients by providing excellent customer service. Marketing & Sales Participates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participate in the development of quoting rates. Budgeting Supports the development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety * Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse daily for compliance with safety, security, and quality principles and rules. Maintains a clean, neat and orderly work area. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES * Willing to work evenings and weekends as needed. * Performs other duties as required SUPERVISORY RESPONSIBILITIES * Supervises warehouse associates and team leads * Communicates all problems and questions to manager * Assist the operations/general manager as needed * Follows all safety procedures at all times * Responsible for all equipment, supplies, documents, and materials related to job. * Responsible for following all DSV policies and procedures * Complies with all federal, state, and local regulations MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a High school diploma or general education degree (GED). * 3 years' experience working in a logistics/distribution/relevant environment. * 1 year experience in a supervisory role * Able to operate MHE Certificates, Licenses, Registrations or Professional Designations * Satisfactory completion of a forklift training program SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Proficient in Microsoft Office (Excel, Work, and Power Point) * RF Scanners * WMS functions Language Skills * English (reading, writing, verbal) * Business communication Mathematical Skills * Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Able to work flexible schedules, including nights and weekends, as required by the operation * Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise. * Must be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment. PREFERRED QUALIFICATIONS * Some college * 2-4 years' experience in a supervisory role * 2-4 years forklift experience. * Current or prior MHE certification PHYSICAL DEMANDS While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to lift up to 40 lbs. while following proper lifting procedures. Must be able to stand on feet for up to 8 hours per day. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $45k-80k yearly est. 37d ago
  • Central District Ops - Manager District Operations

    SMC Corporation 4.6company rating

    Senior operations manager job in Tennessee Ridge, TN

    PURPOSE The District Operations Manager (DOM) is responsible for overseeing the operational efficiency and effectiveness of all sales branches within a designated geographic territory. Working closely with the District Sales Manager (DSM) who focuses on driving sales revenue and market share, the DOM ensures the seamless execution of corporate strategies, adherence to company policies, and the optimization of resources to drive operational excellence, profitability, and consistent performance across the district. This role focuses on improving underlying processes, managing day-to-day operations, and maintaining the operational infrastructure necessary for achieving organizational goals. ESSENTIAL DUTIES Own full responsibility for the Profit & Loss (P&L) of the district assigned, ensuring profitability goals are met. Monitor and enforce cost control measures to ensure optimal profitability across all district operations. Enforce cost control measures to maximize profitability and minimize losses. Manage accounts receivable and assets (inventory, fixed assets) to maximize returns and meet performance goals. Monitor cost controls and leasing requirements for district buildings/assets. Manage district assets to optimize return and achieve corporate performance goals. Ensure operational execution at branches, reducing friction and enabling sales teams to focus on growth. Collaborate with District Sales Managers (DSM) to implement and manage budgets aligned with corporate goals. Coordinate with National Indirect Sales Manager on sales action planning, ratios, and inventory operations. Track and report on KPIs for all district roles, providing daily, weekly, and monthly analytics to the DSM. Create and distribute performance reports for district and sales leadership, focusing on goals and progress. Audit sales office compliance with corporate standards, conducting regular branch reviews. Monitor CRM, GPS, and management dashboard activity for sales calls, opportunities, route efficiency, and sales performance. Oversee district Application Specialists and provide operational leadership. Lead recruiting and hiring efforts within the assigned district. Monitor and adjust headcount needs (e.g., Application Specialists, Automation Account Representatives). Develop and mentor team members for future leadership / advanced roles. Lead training efforts (CRM, ERP, etc.) for team development. Foster a culture of accountability and continuous improvement, prioritizing customer experience. Encourage teamwork and professional growth in a collaborative work environment. Support customer relationships by ensuring operational satisfaction. Serve as an escalation point for customer issues related to operations or logistics (SIS, ISS, Production, Accounting, etc.). Maintain a consistent sales office environment, including standardized equipment, resources, and training capabilities. Act as company representative for onsite building owners and address any needs. Assist in executing corporate product promotions, market campaigns, and open house events at the district level. PHYSICAL DEMANDS/WORK ENVIRONMENT Ability to maintain a posture in a seated position within a typical office environment for extended periods. Frequent travel requirements are between 40% to 50% of the time within the assigned district and occasionally beyond. Work in a dynamic, fast-paced office environment. Responsibilities may require evening and weekend work in response to supporting the needs of the business. MINIMUM REQUIREMENTS Ability to effectively manage and execute all responsibilities while based within the assigned territory. Bachelor's degree in Business, Operations, or a related field, or equivalent experience. Advanced degree in Business, Operations, or a related field is preferred. Minimum of 5 years of progressive experience in operations. Minimum of 5 years of management experience. Flexible and adaptable approach, with the ability to thrive in a dynamic work environment. A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results. Strong analytical abilities to aid with problem-solving and leadership decision abilities. Demonstrated ability to develop, implement and maintain control over operational and budgetary processes and policies. Familiarity with SMC products, procedures, and sales strategies is preferred. Proficient in CRM systems and core operational applications, with the ability to quickly adapt to new systems as needed. Valid driver's license with a clean driving record. For internal use only:Sales001
    $73k-89k yearly est. 24d ago
  • Director of Operations

    Monogram Health 3.7company rating

    Senior operations manager job in Brentwood, TN

    Director of Operations The Director of Operations will partner closely with the VP of Operations to ensure seamless execution of Monogram Health's clinical program operations. They will manage impactful initiatives across key domains (APP treatment protocols and workflows, clinician support services, behavioral health, social determinants of health, and more) while fostering alignment between corporate functions and regional teams. Success in this role requires strong strategic thinking, problem solving, operational rigor, and the ability to translate priorities into actionable outcomes. Responsibilities * Drive strategic initiatives across all operational functions, ensuring alignment with organizational goals * Support development and execution of operational workflows and roadmaps * Monitor performance and adoption metrics to identify opportunities for improvement across programs and regions * Serve as liaison between Operations and other teams and functions that we frequently interact with (Regional (Pod) leadership, Behavioral Health, IT, Finance, etc.) * Facilitate communication and alignment between regional leadership, operations teams, and IT (tech) * End-to-end ownership of projects and initiatives under the VP of Operations' domain * Support development and execution of IT (tech) and reporting roadmaps for items related to clinical operations * Assist in oversight of clinical operations and integration, clinician support services, behavioral health program, and social determinants of health initiatives * Support evaluation and optimization of workflows, policies, and processes to improve efficiency and quality * Partner with leaders to ensure compliance with regulatory and client requirements * Maintain documentation and tools that promote clarity of roles and responsibilities across teams * Collaborate on organizational structure reviews, including evaluation of roles, titles, and job descriptions * Conduct analysis of operational and clinical data to identify trends and opportunities for improvement * Assist with the development of dashboards and reporting tools (and priorities) to monitor KPIs and progress toward strategic goals * Provide insights and recommendations to inform executive decision-making * Lead or assist with high-priority projects assigned by VP of Operations * Support initiatives and key leadership duties of the Chief Medical Officer in partnership with the VP of Operations * Act as a thought partner on strategic decisions, organizational design, and operational improvements * Prepare materials for executive and leadership meetings, ensuring accuracy and clarity Position Requirements * Bachelor's degree required; master's degree preferred but not required for those with relevant experience * 5+ years of experience in operations, strategy, consulting, or analytical roles * Strong analytical skills with advanced proficiency in Microsoft Excel and PowerPoint * Experience in healthcare or high-growth environments preferred * Excellent communication and relationship-building skills; ability to influence without authority * Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Benefits * Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts * Financial & Retirement Support - Competitive compensation, 401k with employer match, and financial wellness resources * Time Off & Leave - Paid holidays, flexible vacation time/PSSL, and paid parental leave * Wellness & Growth - Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
    $62k-111k yearly est. 7d ago
  • General Manager - Roofing Sales & Operations (Future Opportunities)

    Best Choice Roofing Holdings

    Senior operations manager job in Goodlettsville, TN

    This posting is intended to capture interest in future opportunities for the GM Role at Best Choice Roofing. We have over 70 branches across the country, and we are opening new branches on a regular basis. Regardless of your location, apply today to get into our network! Position Overview We are currently seeking a driven Branch General Manager to join our team! The rise of inclement weather events over the past several years has caused an explosive increase in demand for roofing services, and this leader will help develop our growing team and ensure efficient operation of the branch so that we can meet that demand. Are you a dynamic leader with a passion for developing team members, ensuring customer satisfaction, and growing the business? If you are a proven leader with the ability to influence teams and drive excellence at the branch level, then we want to speak with you! About Us Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. We are the #1 Platinum Preferred Contractor for Owen's Corning and are consistently rated 4.6-5 stars by consumers on Google. Our balance of expertise, winning sales system, top of the line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country. Our team is dedicated to achieving goals and building strong relationships with clients and each other. We believe in teamwork, continuous improvement, and celebrating success. Key Responsibilities The General Manager role is responsible for overseeing daily business operations at their branch. The GM mentors and trains sales managers and front line employees and is responsible for ensuring administrative duties required to run the business are carried out correctly and accurately. A few of the key responsibilities of this role include: Managing and mentoring branch employees, holding them accountable and providing training and motivation. Building and retaining a robust sales team of sales reps, sales managers, production managers, and other roles as required. Coordinating weekly staff meetings to drive accountability and team engagement. Achieving business results, including targets for monthly sales goals and installation completion. Overseeing maintenance of branch facilities and employee readiness to ensure Best Choice Roofing maintains the best possible reputation in the local market. Utilizing apps, software, and reporting tools to appropriately track trends, perform analysis, and take appropriate action to bring about desired outcomes. Motivating and leading sales teams to achieve branch sales goals. Fostering a positive and competitive team environment. Preparing budgets, projections, and approving expenditures. Tracking and analyzing sales statistics to drive achievement of sales objectives. Travelling across assigned territory and visiting other markets as needed for business development. Requirements Qualifications 2-3 years experience directly managing others. Minimum 1 year proven experience in a sales capacity. Experience managing complex projects from beginning to end Experience in the roofing, construction, or related industries is preferred Experience managing a branch or store location highly preferred Excellent communication skills and ability to present in front of small groups High School Diploma or GED required; College Degree preferred Ability to climb a ladder and scale roofs for inspection Ability to carry up to 50 lbs Possess a valid drivers license with access to reliable vehicle transportation What Makes us the Best Choice Attractive Compensation: Our pay structure rewards outstanding individual and branch performance Career Growth: Over 90% of leadership roles are filled with internal talent, illustrating our commitment to helping our team to grow their skills and careers. Flexible Schedule and a supportive team environment. Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement. We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.
    $52k-110k yearly est. 60d+ ago
  • Operational Readiness Director

    Corpay

    Senior operations manager job in Brentwood, TN

    What We Need CORPAY is currently looking to hire an Operational Readiness Director within our Corpay Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Atlanta, GA. In this role, you will play a key role in ensuring new products, services, and operational initiatives are successfully implemented across Corpay Payables. This individual will oversee the readiness, adoption, and performance of operational transitions, ensuring that teams, systems, and processes are fully prepared to deliver exceptional customer outcomes from day one. The Operational Readiness Director is responsible for leading readiness planning and execution for major product, system, and operational launches within Corpay Payables. The position ensures all impacted teams-Operations, Implementation, Product, and Client Services-are aligned, trained, and equipped to execute new initiatives effectively. The ideal candidate has a strong background in operational program management, business process improvement, and change readiness. They will work cross-functionally to assess business impact, define success criteria, lead testing and training efforts, and oversee post-launch stabilization activities. You will report directly to SVP Operations and regularly collaborate with the team and other departments. How We Work As an Operational Readiness Director, you will be expected to work in a virtual environment. CORPAY will set you up for success by providing: Assigned workspace in home office set up Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Developing and managing readiness plans for new initiatives, ensuring processes, resources, and technology are prepared for go-live. Partnering with Product Management, Technology, Finance, and Customer Operations to define readiness requirements, deliverables, and timelines. Conducting readiness assessments to identify gaps in people, process, and systems. Develop mitigation plans to ensure seamless execution. Collaborating with IT and Operations teams to coordinate user acceptance testing (UAT), regression testing, and pilot programs before launch. Developing and delivering training materials, standard operating procedures (SOPs), and communication plans to affected stakeholders. Overseeing post-launch support, measuring success against readiness KPIs, and lead root-cause analysis to ensure long-term adoption. Capturing lessons learned from each deployment and feed them into continuous improvement efforts across the organization. Maintaining dashboards and documentation of readiness progress, risk mitigation, and performance tracking. Qualifications & Skills Bachelor's Degree required, Master's preferred. 5+ years of experience in operations, project management, or change readiness. Experience leading operational readiness or business transition initiatives in a complex, cross-functional environment. Strong working knowledge of project management and process improvement methodologies (Lean, Six Sigma, PMP preferred). Proven success leading readiness for large-scale systems or product deployments. Excellent communication and stakeholder management skills, including experience presenting to executive leadership. Data-driven mindset with the ability to define and track readiness metrics and KPIs. Exceptional organization, prioritization, and problem-solving abilities. Strong proficiency in Microsoft Office Suite; Salesforce and workflow automation tools highly desired. Ideal Candidate: Strategic thinker with a bias toward action. Detail-oriented and execution-focused. Confident leader and collaborator. Adaptable and comfortable managing change. Strong communicator, both written and verbal. Passionate about driving operational excellence through readiness. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
    $64k-119k yearly est. 21d ago
  • Director, Growth Operations

    IVX Health

    Senior operations manager job in Brentwood, TN

    Job Description Director, Growth Operations Full-Time | Brentwood, TN IVX Health is growing fast, and we're seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power our national growth engine. This is a high-impact leadership role that blends sales operations, analytics, and strategy to drive provider engagement, optimize sales performance, and identify new market opportunities. We're looking for a strategic, data-driven leader who can connect people, process, and performance - someone who thrives on bringing structure to complexity, developing high-performing teams, and translating insights into meaningful business growth. About the Role The Director, Growth Operations serves as the central leader connecting strategy, people, and performance across IVX's Sales and Market Development functions. This role oversees the Sales Operations and Sales Support teams and partners cross-functionally with Sales, Business Systems, and Data teams to drive efficiency, insight, and disciplined execution. The ideal candidate will combine strong analytical capabilities with operational leadership, ensuring the sales organization is supported by accurate reporting, scalable processes, and systems that enable continued expansion across markets and therapies. What You Will Do Sales Operations and Performance Analysis Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness. Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement. Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership. Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth. Growth Strategy and Execution Develop and execute growth programs and campaigns for new market launches and therapy expansions. Partner with Marketing and Market Development to align growth initiatives with IVX Health's strategic goals. Create frameworks for tracking provider engagement, ranking, and retention. Systems, Processes, and Tools Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant. Partner with Business Systems and Data teams to enhance sales-related systems and data integrity. Standardize sales workflows, CRM processes, and KPI reporting across the organization. People Leadership and Management Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth. Define team structures, role responsibilities, and performance expectations aligned to business priorities. Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies. What We Are Looking For We're looking for a collaborative, analytical leader who can translate strategy into execution and inspire teams to deliver measurable results. You might be a great fit if you have: 5-6 years of experience in sales operations, growth strategy, or a related field Bachelor's degree preferred; advanced degree (MBA or similar) preferred Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments Proven experience leading or building teams and driving performance through data and process excellence Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions Excellent communication and presentation skills, with the ability to influence across all levels of the organization Strong understanding of CRM tools, analytics platforms, and sales performance systems Advanced Excel and data visualization capabilities; experience with Trilliant or similar tools preferred About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy
    $64k-119k yearly est. 29d ago
  • Commercial Maintenance

    Kemco Facilities Services

    Senior operations manager job in Brentwood, TN

    Kemco Integrated Services and Reliant Commercial About Us: Kemco has taken pride in our family values and exceptional service in the Restaurant and Retail sectors that started back in 1989 out of Montgomery, Alabama. We offer coverage from New Orleans to Southern Virginia; we are looking for dedicated professionals to join our team! Our family owned and operated business provides exceptional quality in commercial/industrial HVAC, refrigeration, kitchen equipment repairs, installation, and maintenance. We also offer trades such as carpentry, overhead doors, building restoration and more. Seeking experienced carpenter in Brentwood, TN Job Overview Commercial carpenter needed to make repairs in retail stores Must be self-starter, reliable, team player, computer & smart phone skills, and good with paperwork systems. Experience required in all types of interior finishes: sheetrock, suspended ceilings, carpet, ceramic tile and FRP. Work also includes steel frame doors, door hardware, commercial casework, and store fixtures. Commercial construction experience desired. Must be a good problem solver and have excellent people skills. Hourly position with 40 hours a week, W2 at the end of the year. Occasional travel required. Hotel and per diem provided. Some overtime required. Some 24/7 on-call service required. Benefits: Competitive salary Company Vehicle and Attire provided. Health insurance Retirement plan and profit share programs Paid time off and holidays Ongoing training and professional development opportunities
    $33k-55k yearly est. Auto-Apply 60d+ ago
  • Electronic Security Operations Manager

    Symspire

    Senior operations manager job in Brentwood, TN

    Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Opportunity for advancement Signing bonus Wellness resources Company Overview: At Symspire, we've been in the business of helping save lives and property since 1968. We are the largest and oldest family-owned smart home security service provider for residential and business customers in Tennessee. As a company we strive to make sure our team members feel like family because we know that they are our most important asset. Position Summary: Full time Security Operations Manager. Duties include, but are not limited to, answering multi-line phones and assisting customers and technicians with alarm system trouble related questions and managing technicians, scheduling and routing technicians to service and job appointments. Keeping up with daily tasks assigned to you, customer phone calls, customer email requests, and customer text messages inside our portal. Applicants must be professional, detail oriented, able to multi-task and possess a positive and outgoing personality. Must pass criminal background check and drug screen. Qualifications & Experience: Ability to maintain a high degree of productivity and accuracy. Excellent verbal and written communication skills. Excellent management skills. Excellent customer service skills. Strong problem-solving and multi-tasking skills are a must. Must be able to work under pressure and meet deadlines, maintaining a positive attitude while providing exemplary customer service. Must be able to work independently and to carry out assignments to completion within company standards. Strong interpersonal skills to demonstrate teamwork, leadership and flexibility while working with all levels of the organization Ability to organize and prioritize tasks to ensure timely completion Proficient in using PC based systems, programs and reports and be competent using Microsoft Office including Word, Excel, and Outlook. Ability to effectively manage one's own time and the time of others Symspire is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customer's by helping save lives and property. Together we can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Job Type: Full-Time Location Brentwood, Tennessee Pay: Salary (Depending on Experience) Benefits: Health Insurance Dental Insurance Vision Insurance 401K & Match Company Paid Long Term & Short Term Disability Company Paid Life Insurance Paid Vacation & Holidays Paid Time Off Job Type: Full-time Compensation: $50,000.00 - $72,000.00 per year At Symspire, we've been in the business of helping save lives and property since 1968. We are the largest and oldest family-owned residential and commercial smart home, smart business, security alarm, video, fire alarm, access control, home theater, low voltage, home and business audio provider in Tennessee. Symspire is a small regional company with a presence in Nashville, Franklin, Knoxville, and Chattanooga Tennessee as well as Huntsville, AL and Bowling Green, KY. As a company we strive to make sure our team members feel like family because we know that they are our most important asset.
    $50k-72k yearly Auto-Apply 60d+ ago
  • Food Operations Manager 2

    Sodexo S A

    Senior operations manager job in Brentwood, TN

    Role OverviewSodexo is seeking a skilled Food Operations Manager to support an innovative, high-end culinary program at Hospital Corporation of America's (HCA) campus in Brentwood, Tennessee. As a Food Operations Manager, you'll use your expertise to oversee front of house operations, and catering while managing a dynamic team, and delivering exceptional service to the client. Your leadership will directly impact the quality and efficiency of our food program. Join Sodexo and be part of something greater. You'll have the opportunity to thrive, act with purpose, and make a meaningful difference within a growing nationwide HCA portfolio. This is a Monday-Friday position with a 5:30am start time Corporate Services Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace. What You'll DoOversee food service and catering operations across one campus building, ensuring smooth and efficient service. Supervise and train a team of 15 hourly employees and manage inventory, ordering, and maintain cost control across all outlets. Successfully coordinate and delegate all day to day tasks through supervisors and frontline staff. Build and maintain strong client relationships to drive business growth. Demonstrate expertise in food service, culinary trends, team building, and event planning to ensure seamless operations. Ensure Sodexo standards are met to include compliance with company food and physical safety programs. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringHave a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;Exhibit flexibility to take on additional responsibilities as needed; and/or Demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs. Experience in recruiting, training, and mentoring a diverse and talented team. Strong financial acumen and understanding of the technical aspects of food service. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
    $53k-89k yearly est. 26d ago
  • Mgr Transportation Ops

    Geodis Career

    Senior operations manager job in Brentwood, TN

    Transportation Operations Manager Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: Develops, coordinates and manages operational and administrative activities for the efficient operation of the Transportation Department, including implementing strategic plans and providing assistance on rate quotations and contracts Analyzes reports and conducts statistical surveys in order evaluate performance and to secure information for recommending appropriate solutions to problems Manages transportation personnel including, but not limited to, on-boarding, performance appraisals, coaching and mentoring Interprets financial data and uses this to improve profitability and/or find accounting discrepancies Achieves the highest levels of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests Interacts with all transportation supporting teams and drives resolution on outstanding issues with department leads What you need: Minimum 5 years related experience; or an equivalent combination of education and experience Travel 10% of the time may be required Experience with budgeting and forecasting PC literate to include Microsoft Office products such as Word, Excel and Outlook Ability to read and write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form What you gain from joining our team: Access wages early with the Rain financial wellness app Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment Health, dental, and vision insurance after 30 days of employment 401k match Paid maternity and parental leave Access to career development, employee resource groups, and mentorship programs Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Daycare discount program Opportunities to volunteer and give back to your community + more! Join our Team! Visit our website at workat GEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR Text DELIVER to 88300 to apply!
    $53k-89k yearly est. 2d ago
  • Sr Manager, Truck Maintenance - NON DOT

    Fleet Services 3.7company rating

    Senior operations manager job in Hendersonville, TN

    Fleet Services, by Cox Automotive Services, keeps your fleet moving. Headquarters in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. FSCA is currently hiring a Sr Truck Maintenance Manager to join our Management Team to support future growth of the Company. If you are looking for a new place to call home, we would love to talk to you! Duties: Ability to lead a team of 35-50 technicians to drive productivity and growth Skillset in Sales and mechanically inclined; generating new business within the market and supporting the operations of the business Knowledge of the mobile work environment and challenges, maintenance practices, and CAMFS-specific requirements and processes for mobile maintenance Ability to act with a high sense of urgency. Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same. Able to collaborate with customers, especially customers with urgent issues, to provide solutions that meet customer requirements. Strong Excel and data entry skills, and the ability to learn new platforms (such as CAMFS IT Systems, including Web Wrench, MobileFrame, RO Writer) Demonstrated skill and interest in continuous improvement of processes. Proficient computer skills. Competent using Microsoft Office Suite (Excel, Word, Power Point, Skype, etc.) Able to motivate team members to achieve daily, weekly, and monthly goals. Provide leadership to individuals and management team daily. Drive New Business in Developing Markets and Support current business in existing markets. Develop productivity reports and work with team members to improve productivity. Actively work across CAMFS organizations to resolve issues related to the technician's role. Lead Technicians to perform best practices and achieve Quarterly targets. Meet with any MTL's, Technician's, and Customers frequently. Directly Oversee the operations and Mobile Technician Leaders in the Market. Providing leadership and supervision, to ensure a high level of efficiency, productivity and safety standards are met. Coordinating and conducting regular meetings with technicians to engage, energize and mentor. Performs other duties and responsibilities as assigned. Requirements: High School Diploma or GED Preferred with twelve years (12) of experience as a Diesel Technician on Medium to Heavy-duty vehicle repair or equivalent combination of technical education/certifications/skills/ experiences Bachelor's degree with Eight (8) plus years of experience as a Diesel Technician on Medium to Heavy-duty vehicle repair or equivalent combination of technical education/certifications/skills/ experiences Minimum of three (3) years' experience in management or leadership role Must have a valid driver's license and meet Cox Automotive Mobility minimum driving qualification standards. Must be at least 21 yrs. or older. Required Competencies: Ethics & Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he preaches. Action Oriented: Has a sense of urgency daily; is action oriented; not fearful of acting with a minimum of planning; seizes more opportunities than others. Technician Focus: Will seamlessly navigate from mentor/coach to ‘tough love' manager to manage a diverse set of technicians. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in services; acts with customers/technicians in mind; establishes and maintains effective relationships with customers/technicians and gains their trust and respect. Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he disagrees. Systems: Demonstrated ability to learn and use IT systems related to technician performance. Interpersonal Savvy: Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Problem Solving: Can identify problems and develop practical solutions. Able to understand internal constraints and avoid a ‘take it or leave it' approach to problem-solving.
    $67k-96k yearly est. 60d+ ago
  • Operations Manager TEN

    Nemak SAB de CV

    Senior operations manager job in Dickson, TN

    Objective The Operations Manager plans, organizes, and controls the activities of the manufacturing functions within their respective departments. Main Responsibilities * Ensure department(s) follows all safety and environmental standards and is proactive about implementing continued improvements to enhance safety culture * Embodies and exemplifies the principles of servant leadership * Defines goals and objectives in each area of manufacturing along with specific responsibilities to achieve them in accordance with SQDCME * Ensures production assets and plant personnel are utilized effectively to achieve customer and plant objectives * Responsible for daily, weekly, monthly, and yearly Key Performance Indicators (KPIs) and action plans to improve performance for their department(s) * Collaborates with other departments to establish and carry out special tasks or projects * Ensure process standards and systems are established and followed for all manufacturing processes * Responsible for ensuring department is trained and proficient in using all root cause analysis and problem solving tools * Responsible for interfacing with customers and improving relations * Ensuring their direct reports have developed and are accountable for all project management and improvement initiatives * Responsible for compliance for all department(s) employees to all internal and external auditing systems * Establishes and maintains visual management and employee communications in accordance with management operating system * Responsible for mentoring team to support career growth and talent development * Responsible for maintenance upkeep of all assets in their department(s) Position Requirements * Bachelors Degree in Business Administration or related field or an equivalent combination of education and experience * Must have strong English communication skills both written and verbal * SAP experience preferred * 5-7 years' relevant Management experience in manufacturing * Proficiency in Microsoft Office Nemak USA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nemak USA, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nemak USA, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Nemak USA, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.
    $53k-89k yearly est. 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Clarksville, TN?

The average senior operations manager in Clarksville, TN earns between $83,000 and $171,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Clarksville, TN

$119,000

What are the biggest employers of Senior Operations Managers in Clarksville, TN?

The biggest employers of Senior Operations Managers in Clarksville, TN are:
  1. Amazon
Job type you want
Full Time
Part Time
Internship
Temporary