Senior operations manager jobs in Compton, CA

OPEN Healthcare is an advanced laboratory committed to enhancing the quality of life for our patients. Our laboratory is equipped with state-of-the-art technology, aiming to deliver sustained quality of services. At OPEN Healthcare, we provide high-quality, reliable, and affordable laboratory and diagnostic services, ensuring accurate and rapid test results. Our extensive test menu designed to meet your health and wellness needs. OPEN Healthcare specializes in esoteric clinical tests including allergy, molecular testing, and other custom assays with mass spectrometry. Learn more about OPEH Healthcare at ************** We are currently seeking a Laboratory Operations Manager to join the Laboratory team. As our Laboratory Operations Manager, you will play a key role in the day-to-day operations of the clinical laboratory, including people management of technical staff, quality control monitoring, and ensuring operational efficiency. This position works under the direction of the Laboratory Director to maintain compliance with regulatory requirements while managing laboratory resources and personnel. ROLES & RESPONSIBILITIES Oversee daily laboratory operations, workflow, and staff scheduling to ensure efficient service delivery and timely test turnaround. Follow up with the progress of the send-out tests, and ensuring the proper use and maintenance of laboratory equipment and supplies. Review and update standard operating procedures (SOPs) and maintain all necessary documentation for accreditation and compliance. Manage direct reports of technical and support staff, including training, competency assessments, performance evaluations, and corrective actions, while fostering a positive and collaborative work environment. Monitor and optimize workflow, implement process improvements, and lead continuous quality improvement initiatives. Manage laboratory supply inventory, equipment maintenance, and vendor relations, including contract negotiations, cost control, and budget monitoring. Evaluate and implement new testing procedures, methodologies, and technologies. Analyze the test result data for the lab as a whole. Prepare operational and performance reports, track key metrics, and participate in laboratory leadership meetings. This may include creating ad-hoc reports, managing testing statistics, mapping and integrating codes, and making final testing remarks. Maintain and troubleshoot the Laboratory Information System (LIS) and ensure compliance with CLIA, CAP, OSHA, HIPAA, and other regulatory standards. Implement and monitor quality control and assurance programs to meet regulatory standards (e.g., CAP, CLIA, Joint Commission), ensure safety protocols are followed, and address any identified deficiencies. May include proficiency testing, monitoring quality indicators, and supporting regulatory inspections. Collaborate with physicians, healthcare providers, and other departments to support patient care and client services, including handling customer service issues. External Stakeholder Management: Serve as a main liaison between the lab and our clients, business partners, including hospital departments, vendors, or auditors. Act as a resource for technical and administrative issues, helping to resolve complex problems and implementing new technical procedures. Identify and implement performance improvement projects and contribute to the development and validation of new assays and procedures. Support both B2B and B2C operations, including coordination of individual specimen/package processing. Stay up-to-date with all applicable health, safety, and accreditation standards, and participate in audits to ensure ongoing compliance. Perform other related duties as assigned. POSITION REQUIREMENTS Current state licensure where applicable is required. See below for more information. Must have current certification as a Medical Technologist (MT/MLS) from ASCP or equivalent organization. Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field is required, with Master's degree preferred. Minimum of 5 years of CLIA clinical laboratory experience with at least 3 years of experience of managing direct reports in a supervisor role is required. Must demonstrate thorough knowledge of CLIA regulations, laboratory safety practices, and quality control procedures. Strong attention to detail. Strong operational management skills combined with in-depth knowledge of clinical laboratory procedures, and regulatory requirements. Excellent leadership abilities, strong problem-solving skills, and proficiency with laboratory information systems. Must be able to work on-site in our Gardena laboratory/office. LICENSE & CERTIFICATION REQUIREMENTS Clinical Laboratory Scientist License (Required) PREFERRED QUALIFICATIONS Proven experience in a leadership or people management role, with a track record of developing and retaining talent, and building strong, trusting relationships. Proven experience in managing multiple priorities in a fast-paced environment while maintaining attention to detail and accuracy. Bilingual fluency in Korean (spoken and written) is preferred, but not required. SCHEDULE Full-time from Monday to Friday Most of laboratory positions may require working in the weekends on a rotating schedule. PERKS & BENEFITS Health, Vision, Dental, and Life Insurance. 401(k) retirement savings plan with up to 4% matching Paid vacation and sick time-off Paid holidays Flexible spending account Open Healthcare offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from $131,000/yr to $166,000/yr. Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. Open Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Check out our website to learn more about our company at ************** The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.

Sr. Manager, Process Engineering - Injection Molding Experience: 10+ years Work with an industry leader committed to innovation in eyewear and vision care, offering premium lenses, frames, and sunglasses to consumers across the globe. Role Overview: Lead and manage the Process Engineering team in a manufacturing facility specializing in injection molding. This hands-on leadership role requires strong technical expertise and proven managerial experience to drive process optimization, ensure quality, and support continuous improvement initiatives. Key Responsibilities: Oversee all process engineering activities for high-volume, high-mix injection molding operations. Manage a team of Process Engineers and multiple shifts of technicians. Collaborate with the Director of Engineering to align strategies and meet production goals. Implement process improvements to enhance efficiency and reduce waste. Support new product introductions and manage multiple collections/models through production. Ensure compliance with safety, quality, and operational standards. Required Qualifications: BS degree in Mechanical or Industrial Engineering (Industrial Engineering preferred). Minimum 5 years of technical experience in injection molding. Minimum 5 years of managerial experience leading engineering teams. Hands-on approach with excellent problem-solving skills. RJG Master Molder certification is a plus (not required).

This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

Reports to: Vice President, Marketing Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience. Role Summary The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth. As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions. Welcome to your healthy place. Core Role Responsibilities: New Clinic Ramp & Local Activation Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations. Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp. Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution. Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards. Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization. Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment. Paid Media & Performance Collaboration Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches. Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance. Community Partnerships & Outreach Build relationships with local fitness studios, wellness partners, and community organizations. Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint. Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach. Membership Growth Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach. Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events. Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships. Use data to guide offer strategies, including when to extend or expire based on conversion performance. Grand Openings & Events Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption. Manage signage, collateral, and events. Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment. Reviews & Reputation Provide reporting on review quantity and quality for new clinics, tracking progress and trends. Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume. Cross-Functional Collaboration& Leadership Partner with Operations to align staffing, readiness, and patient experience with marketing activations. Collaborate with Finance and Marketing Leadership on budget management and ROI analysis. Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support. Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth. What We Offer: A fun, growing workplace where you can promote health and wellness in your community. Direct impact on Hydration Room's ability to grow and deliver accessible wellness care. Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team. Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand. Career development opportunities. Free IV/Injection perks program. Vacation time. Participation in a 401k program. Employee Assistance Program. Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees. The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble. Qualifications & Required Skills: 4+ years of experience in multi-unit wellness, fitness, or retail marketing. Proven success in pre-opening, local marketing, and community partnership development. Experience working with paid media, creative, and analytics teams to drive performance. Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards. Excellent project management and organizational skills, able to manage multiple openings simultaneously. Data-driven mindset with the ability to interpret insights and act on them quickly. Strong interpersonal and communication skills with both internal teams and external partners. Willingness to travel up to 40-50% to support openings across California and future markets. Physical Requirements: Ability to sit at a desk for prolonged periods Ability to stand for prolonged periods of time if needed Must be able to traverse the entire facility Must be able to lift up to 15 pounds at times This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.

E-Commerce Operations Manager Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics. *Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page. SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you. What You'll Do (Key Responsibilities) - ERP Ownership & Inventory Management Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth. Maintain healthy inventory levels and prevent stock-outs through proactive monitoring. Implement & systemize inventory control processes. Place purchase orders (POs) aligned with the company's Operational Plan. Execute demand forecasting, inventory analysis, and provide reporting to leadership. Track, manage, and optimize inventory turn and accuracy across all channels. E-Commerce Operations Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations. Monitor orders that are delayed or not shipping on time, resolving issues before they escalate. Create and maintain products in Shopify. Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc. Manage vendor spend reconciliation and ensure accurate monthly reporting. Wholesale Operations Ensure adequate inventory allocation/reservation for wholesale purchase orders. Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI. Upload and maintain inventory in OrderStream. Set up new products for wholesale distribution partners. Manage EDI platforms end-to-end, ensuring On-time ship windows Accurate ASNs Correct vendor invoicing Monitor and reduce wholesale chargebacks through operational excellence. Operational Excellence Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics. Automate & systematize routine operational tasks through AI. Work closely with COO and provide weekly updates to the executive leadership team. Key Metrics You Will Own Stock-Out Prevention On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale) Wholesale Chargebacks Sell Through Rate / Inventory Turnover Ratio / Carrying Costs Operational Cost Savings Who You Are (Qualifications & Experience) Required Technical 1+ years experience in ERP systems and fulfillment operations Strong process orientation with the proven ability to build clear, effective SOPs. Experience with PO placement, demand planning, inventory forecasting, and vendor coordination. Familiarity with Shopify maintenance and product setup. Ability to conduct data analysis & presentation - and ability to create meaningful actions from data. Non-Technical Flexible working hours to communicate with overseas vendors. Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”. Clear & direct communicator. Preferred Experience in scaling DTC e-commerce or hardware startups. Experience working in fulfillment or logistics. Strong analytical mindset with an eye for data cleanliness and operational efficiency. Experience with EDI, wholesale invoicing, and managing large retail accounts. Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.). Why Join SaunaBox? Be part of a high-growth wellness brand redefining modern recovery solutions. Direct ownership over critical operations that drive company performance. Opportunity to build the systems and processes that scale our next stage of growth. Opportunity for role & responsibility growth as SaunaBox grows. Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR). Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events. Fast-paced startup culture with autonomy, impact, and cross-functional collaboration. *All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************

Los Angeles, California, (Santa Monica, CA Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.

We are seeking a dynamic Warehouse General Manager to oversee all aspects of warehouse operations. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The ideal candidate will be responsible for managing the day-to-day activities, optimizing processes, and ensuring efficient operations within the warehouse facility. xevrcyc The Warehouse General Manager will play a key role in driving continuous improvement initiatives and maintaining high standards of quality and productivity.

This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. A successful candidate will provide support to administrative departments and management functions. xevrcyc They will work closely with leadership to oversee current operations and implement strategic initiatives.

Warehouse Operations Lead (Growth Track) InStride Surfaces, Inc. Wholesale Flooring Distribution InStride Surfaces is a growing wholesale flooring distributor building a clean, efficient distribution operation. We are seeking a Warehouse Operations Manager to supervise and assist with day-to- day warehouse execution, manage a team, and grow into a regional warehouse management role as the business scales. This role is ideal for an underutilized warehouse lead, supervisor, or assistant manager who already operates with a manager mentality, can lead people, and wants real ownership. Responsibilities • Supervise daily warehouse operations including receiving, put-away, staging, picking, and outbound shipments • Lead and direct warehouse associates to ensure accuracy, productivity, and safety • Step in to assist with picking, pulling, and staging as needed, especially during peak periods • Oversee and improve will-call operations and customer pickups • Coordinate daily outbound freight and 3PL pickups • Maintain inventory accuracy through organization, cycle counts, and discipline • Enforce cleanliness, safety, and operational standards • Identify and implement workflow, layout, and efficiency improvements • Assist with hiring, training, scheduling, and performance management of warehouse associates • Use ERP and warehouse systems to track inventory movement and accuracy • Act as the on-site owner of warehouse execution and accountability Requirements • 3+ years warehouse or distribution experience • Prior experience leading or supervising warehouse associates • Forklift certified • Experience in inventory-heavy, palletized environments • Comfortable managing will-call activity and carrier interactions • Strong organizational skills and attention to detail • Manager mentality with a hands-on leadership and coaching approach • Comfortable learning systems and processes Nice to Have • Experience coordinating with 3PL carriers • Basic forklift maintenance knowledge or mechanical familiarity • Experience improving warehouse workflow or layout to deliver the our promise of above and beyond service to our business partners. What This Role Is • A supervisory warehouse leadership role • Ownership of daily execution and standards • An opportunity to grow into a full regional warehouse management role What This Role Is Not • A purely hands-on picker role • A passive or observational supervisor position (we are customer service obsessed and InStride operates as a family first, business second) • Not a large corporate warehouse environment

Company: Lucky Scent | Scent Bar Store Manager Job Type: Full Time Exempt Salary Range: $80,000 - $95,000 USD Per Year About Lucky Scent | Scent Bar: Lucky Scent | Scent Bar is a leading fragrance retailer offering an exceptional selection of niche artisan, and luxury scents through our e-commerce platform, retail store, and wholesale distribution. We pride ourselves on providing personalized customer experience and fostering a collaborative, creative work environment. Position Summary: We are seeking a results-oriented and passionate Store Manager to oversee all operations of our fragrance boutique. The ideal candidate will be a dynamic leader responsible for driving sales, managing budgets, developing a high-performing team, and ensuring every customer interaction is memorable and luxurious experience that aligns with our brand identity. Key Responsibilities: Sales and Business Development: · Develop and implement strategic plans to achieve and exceed sales targets. · Analyze sales data and buying trends to identify opportunities for growth and implement effective action plans. · Drive culture of customer loyalty, ensuring staff build and maintain personalized, long-term relationships with previous and new customers. · Plan and execute in-store events and product launches in collaboration with the marketing team to attract new customers and drive traffic. Team Leadership and Management: · Recruit, hire, onboard, train and mentor team of fragrance specialists, fostering a positive and inclusive work environment. · Conduct performance reviews, provide ongoing coaching and feedback, and implement disciplinary actions when necessary. · Create and manage staff schedules, ensuring optimal coverage to meet business needs while controlling labor costs. · Inspire and motivate the team to deliver exceptional customer service and achieve collective goals. Store Operations and Merchandising: · Oversee all daily operations, including open and closing procedures, cash handling, and register reconciliation. · Manage store inventory levels, ensuring accurate stock counts, receiving shipments and coordinating restocks. · Ensure the store is visually appealing and all products are displayed in line with company and brand visual merchandising guidelines. · Ensure the store's compliance with all health, safety, and regulatory guidelines. Customer Service and Product Knowledge: · Act as a brand ambassador, embodying the company's values and maintaining a high level of product knowledge to educate both staff and customers. · Train staff on product knowledge, sales techniques, and the art of matching customers to their ideal scents. · Address and resolve complex customer complaints or issues promptly and professionally to ensure high customer satisfaction. Qualifications and Experience: · Minimum 3-4 years of retail experience with at least 1 year in a supervisory or management role. · Proven track record of achieving and exceeding sales targets and driving business results. · Strong leadership abilities with excellent communication, interpersonal, and problem solving skills. · Ability to work a flexible schedule, including evenings, weekends, and Holidays, to meet the needs of the business. · Proficiency of Point-Of-Sale (POS) systems and basic computer skills. (Microsoft Office, email, etc. ) · A genuine passion for fragrances and the ability to inspire a similar passion in customers and staff. Physical Requirements: · Ability to stand and walk for extended periods. · Ability to life and carry items weighing up to 20lbs. · Ability to bend, stoop, and reach to stock shelves and organize merchandise. · Must be able to work in a fragrance filled environment. Benefits: · $80,000 - $95,000 USD Per Year · Discretionary Bonus · Health Insurance; Medical, Dental, and Vision · 401K with Employer Match · Employee Discounts · Professional growth opportunities within a rapidly expanding company.

Join the Pacsun Community: Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: Administers and manages the Company workers compensation, general liability insurance, and safety programs. Responsible for administrative and tactical support for the Company accommodations program. A day in the life, what you'll be doing: Risk Management Administer the Company workers' compensation and liability insurance programs. Investigate and evaluate all on-the-job accidents and reports injury to insurance carriers. Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits. Coordinate with Human Resources and management on injured workers, restrictions, and returning to work. Coordinate visits to clinic and compensation for employees and processes bills for payment; verify loss time for Associates. Promotes prevention and safe working efforts related to injuries on the job. Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders. Partner with Finance for monthly cost and claims analysis Lead HQ Safety Program and efforts. Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution. Ensure accurate records of workers' compensation, liability insurance programs and accommodations are maintained and required filings are accurate and timely. Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims. Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims. Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts. Maintain detailed documentation and case files to support recovery and litigation processes. Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues. Support risk mitigation initiatives by providing insights on common causes of subrogated claims. Leave of Absence Primary contact for associates, vendors, and agencies for Leaves of Absence (LOA) administration. Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator. Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments. Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes. Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution. Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment. Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies. Create and maintain process documentation for LOA and accommodation processes, initial associate engagement through return to work or accommodation, including associate payment methods and benefit premium payment practices. Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits. Ensure accurate records of leaves and accommodations are maintained and required filings are accurate and timely. Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection. Other duties as assigned. What it takes to Join: Bachelor's degree in business, Human Resources or equivalent or equivalent experience in a related field 5-7 years Risk Management/Workers Compensation experience and; 3 or more years of HR, benefits, or leave of absence administration. Risk Management Certification preferred. Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.S., and Puerto Rico. Experience using Ultimate Software, UltiPro Human Capital Management and UltiPro Time & Attendance (UTA) systems, a plus. Comprehensive and current knowledge of state laws governing Workers Compensation. Demonstrated analytical, problem solving, and documentation skills. Demonstrated verbal, written and customer service skills. Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Salary Range: $78,000 - $90,000 Pac Perks: Dog friendly office environment On-site Cafe On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Retail Store Manager - Hypland (Little Tokyo, Los Angeles) Type: Full-Time, In-Person/Hybrid Hypland is a globally recognized streetwear brand rooted in anime, gaming, and culture. Known for immersive drops, community-first retail experiences, and high-energy collaborations, our Little Tokyo flagship serves as both a retail store and a cultural hub. We're looking for a Retail Store Manager who thrives at the intersection of operations, community building, content, and leadership - someone who can run a tight store while also helping amplify Hypland's presence locally and online. Role Overview The Retail Store Manager is responsible for overseeing daily store operations while actively building the Hypland Little Tokyo store into a community destination. This role blends traditional retail management with event coordination, social media content, and local partnerships. You'll lead the in-store team, manage inventory for frequent launches, collaborate with local businesses and creators, and help shape the store's voice across TikTok and Instagram. Key ResponsibilitiesStore Operations & Leadership Lead, train, and manage a team of retail associates to deliver a premium in-store experience Create staff schedules, oversee daily operations, and ensure store standards are consistently met Foster a positive, motivated, and culture-aligned team environment Handle customer service issues with professionalism and brand awareness Inventory & Launch Management Organize and manage inventory for frequent product launches, restocks, and in-store exclusives Coordinate closely with warehouse and HQ teams to ensure smooth deliveries and stock flow Maintain accurate inventory counts and visual merchandising standards Prepare the store for launch days, activations, and high-traffic weekends Community & Events Coordinate in-store events, activations, and pop-ups (launch parties, signings, community nights, etc.) Build and maintain relationships with local businesses, creatives, and cultural partners in Little Tokyo Position the store as a community hub beyond retail - a place people want to return to Social Media & Content Manage and grow the store's TikTok and Instagram presence Capture and post in-store content (events, drops, fits, customers, BTS moments) Engage with the local community through comments, DMs, and reposts Collaborate with Hypland HQ on brand-aligned content and campaigns Ideal Candidate 2-4+ years of retail management experience (streetwear, lifestyle, or culture-driven brands preferred) Strong leadership skills with the ability to organize, motivate, and manage a team Highly organized with experience handling inventory and frequent product launches Comfortable creating and managing content for TikTok and Instagram Passionate about community building, culture, and events Strong communication skills and a proactive, self-starter mindset Familiarity with anime, gaming, streetwear, or youth culture is a major plus Why You'll Love This Role Lead one of LA's most culturally relevant retail spaces Play a hands-on role in shaping community experiences and events Work directly with a fast-growing, globally recognized brand Blend retail, culture, content, and community into one role Real opportunity to grow with the brand

STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a Store Manager at its South Coast Plaza store location. Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design-cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that's distinctly LA yet globally resonant. STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, and a matching 401k plan. Role Overview The Store Manager is the business owner of the store and a key leader within STAUD Retail. This role sets the tone on the sales floor, drives profitable sales growth, delivers an elevated and personalized customer experience, and ensures operational excellence. The Store Manager is accountable for total store performance including sales, expenses, talent development, client engagement, and brand presentation. As a hands-on leader, the Store Manager builds and develops a high-performing, client-focused team while fostering a strong community around the brand. This role partners closely with the Area Manager and cross-functional teams to execute company strategies and achieve business objectives. Essential Duties: Business & Sales Leadership Own total store performance including sales, profitability, payroll, and controllable expenses. Drive sales results to meet or exceed budget through active selling, client engagement, and team leadership on the sales floor. Lead by example, maintaining a strong personal clientele and engaging top clients. Communicate company KPIs clearly and implement strategies to achieve performance goals. Develop and execute category-level business action plans to drive growth. Ensure the team is fully trained on product, brand pillars, and seasonal strategies through ongoing education and partnerships with internal teams. Client Development & Customer Experience Build and execute a top-client strategy to retain, grow, and develop high-value clients. Lead the team in delivering best-in-class service, personalized styling, and an exceptional after-sales experience. Drive appointment-based selling to create predictable, sustainable business. Champion CRM adoption by ensuring consistent data capture, outreach, and follow-up. Partner with the Area Manager to plan and host store events that engage the local community and build brand awareness. Talent & Performance Management Recruit, hire, onboard, and retain a high-performing, customer-focused team. Lead onboarding and ongoing training in partnership with Human Resources. Provide regular coaching, feedback, and performance development conversations. Oversee annual performance reviews and create individual development plans for all employees. Build effective schedules aligned to traffic trends, sales goals, and payroll targets. Partner with HR on employee relations matters to ensure fair, timely, and effective resolution. Operations & Store Management Oversee all daily store operations including opening/closing procedures, reporting, scheduling, and supply ordering. Monitor store expenses and manage the operating budget. Ensure compliance with all company policies, procedures, and loss prevention standards. Lead inventory management including receiving, transfers, RTVs, cycle counts, and organization to maintain shrink below company targets. Recap and analyze monthly store performance, identifying trends and opportunities. Maintain a clean, organized, and efficient back-of-house environment. Brand, Visual & Store Presentation Ensure the store environment reflects STAUD's brand standards and visual guidelines. Execute floor sets and merchandising updates in alignment with company direction. Uphold dress code and brand presentation standards for all team members. Omnichannel & Back-of-House Support Lead in-store omnichannel execution to create a seamless digital-to-physical shopping experience. Support back-of-house operations including inventory processing, shipping, and organization. Leadership & Culture Foster a positive, inclusive, and team-oriented culture rooted in accountability, collaboration, and growth. Act as manager-on-duty when needed, providing leadership and decision-making support. Demonstrate flexibility, initiative, and a solutions-oriented mindset to support business needs. Prerequisite Knowledge, Skills, & Education Minimum 5-7 years of retail leadership experience Experience in luxury or contemporary retail is preferred. Proven ability to lead, coach, and develop high-performing teams. Strong sales acumen with a relationship-based, clienteling mindset. Entrepreneurial, results-driven approach to business ownership. Strong organizational skills with attention to detail. Experience with POS systems, CRM, omnichannel retail, inventory management, and shipping platforms preferred. Proficiency in Microsoft Office, particularly Excel. Excellent verbal and written communication skills Physical and Mental Requirements Standing and sitting for extended periods of time. Lifting up to 25 pounds in a safe and prudent manner. Ability to easily move throughout an office with ease. Comfortable working in both sales floor and back-of-house environments. Ability to work a flexible schedule including evenings, weekends, and holidays. On-site role; reasonable accommodations provided as required. Ability to read, write, and understand English. Ability to effectively interact with others internally and externally. Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly. Ability to work with many different personalities. Ability to work in a fast-paced environment. Correctable vision and hearing. Ability to work on-site. Job Type: Class, Exempt Status

Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.

Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed. Job Duties Include: Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth. Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies. Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets. Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation. Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control. Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity. Additional duties as needed and assigned Job Qualifications Include: 3+ years of experience in high-end or contemporary retail Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued Proactive in developing creative strategies to grow the client base and drive sales Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment Ability to work flexible hours, including evenings, weekends, and holidays, as needed Ability to lift 50lbs and stand for duration of shift Salary: $110K-$130K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team! Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? • As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! • Insurance Benefit: You only pay a % of the value! • 401(K) Pension Plan • Holidays + Wellness Days • Vacation Days • Commuter Benefits • Bonus and/or Commission paid monthly • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. • Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.