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Senior Director of Operations & Youth Facilities
ZRG Careers
Senior operations manager job in Detroit, MI
Employment Type: Full-Time, Permanent
How to Apply
1. Current Resume
2. Cover Letter detailing your interest in and qualifications:
Personal motivation tied to community impact, youth development, equity, or public space
Lived experience or sustained engagement with community-serving work
About Merit & Merit Park
For 14 years, Merit has helped young people create their own future. We remove barriers to success through individually-focused programs, products, and places that transform mindsets and skills. Using a youth-centered approach, we provide innovative programming that keeps young people engaged, using fashion, entrepreneurship, and athletics as tools for learning and growth.
Merit Park is where Detroit youth will come to learn, explore career opportunities, aspire, connect, and have fun. There will be a lot to do. We'll host games, programs, and events within our technology-packed gymnasium, all-ages splash pad, obstacle course, miniature turf field, and outdoor shipping container park.
More than a sports and media facility, Merit Park is a stake in the ground. A change agent. It will be a place for the 7,000 young people in our area to spend time in a safe, enriching environment. A place for gatherings and family activities, connection, and support. It will show the world that our community-our people-are worth investing in.
Merit Park is more than a place. It's the next chapter in our story of community transformation.
Our Core Tenets
It Feels Like Home - Merit Park is a community sanctuary where young people feel seen,
supported, and empowered. It's the neighborhood's backyard, where names are remembered, and encouragement is always present.
It's Built to Move You - Physically, emotionally, and mentally, Merit Park brings energy. Our
high-quality spaces invite youth to push themself and try something new. This place lifts them
up.
It's Powered by People - team, partners, and community, are our secret sauce. We prioritize
service, strong relationships, and relentless positivity. Everything we do reflects our mission: to
inspire, prepare, and empower Detroit's youth.
Position Summary
As a key leader at Merit Park, you will shape the daily experience, culture, and long-term
success of the park. You lead by doing, working alongside your team and staying connected to
the community we serve. No task is too small or too large; our most effective leaders are
hands-on, visible, and deeply involved in the rhythm of park operations. Your energy sets the
tone, your collaboration builds team pride, and your commitment ensures exceptional
experiences for every visitor and staff member. Every initiative you drive and every moment you
support contributes directly to the impact, sustainability, and spirit of Merit Park.
Key Responsibilities
Leads the establishment of operational functions at Merit Park to ensure quality and
consistency across programs and operations.
Codevelops the facility's quarterly business plan with the VP of Merit Park.
Assists department leads in the execution of facility regular programming and special events.
Performs daily walk-through inspections to ensure that all areas of the facility are clean, neat, organized, and like new.
Studies member feedback to ensure the best member experience.
Monitors budgets, grants, and forecasts revenue and expenses for each department monthly/quarterly/annually.
Monitors supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually.
Mentors the Directors to ensure continuous growth through training, developing, assessing performance, and providing feedback.
Co-facilitates Weekly Director Meetings.
Participates in a quarterly assessment in partnership with the VP, Merit Park, and Co-Founders.
Supports new hires, promotions, employee status changes, and terminations with the Department Managers.
Supports fundraising initiatives, strategic partnerships, or operational efficiencies
Guides and executes monthly staff development
Qualifications
Required Skills & Experience
Must be a U.S. Citizen or Green Card Holder & live within commuting distance.
HS Graduate or Equivalent
7+ years of operational experience in the fitness, hospitality, healthcare, or retail industry
3+ years of management experience required
Understanding of computer software such as Microsoft Excel, Word, Google Drive, and Project Management Software.
Excellent interviewing techniques
Ability to sit, stand, walk, reach, climb, and raise up to 50 pounds
Strong problem-solving and analytical abilities
Preferred Skills & Experience
Bachelor's Degree in Business or a related field
CPR and AED Certified
Experienced athlete or experience working with youth
As an organization, we are committed to an inclusive, diverse, and equitable workplace that
respects and celebrates the unique contributions of each individual while ensuring we remain an
equal opportunity employer that recruits, hires, trains, and promotes based on merit and
qualifications.
Compensation & Benefits
$100k-115K annually. Exact compensation may vary based on skills and experience.
Complimentary Merit Park Family Membership
Generous vacation days, sick time, and holidays
Opportunities for career development and further education are available
Why Work at Merit Park
This role offers a unique opportunity to help launch and lead a transformational space for Detroit youth. The Senior Director of Operations will play a critical role in shaping a safe, welcoming environment where young people can explore, connect, and imagine new futures.
$100k-115k yearly 1d ago
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Manager, Clinical Operations
Hospice of Michigan 4.7
Senior operations manager job in Dearborn, MI
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
$81k-97k yearly est. 2d ago
Vice President - Operations
Superstroke Golf
Senior operations manager job in Wixom, MI
Job Title: Vice President - Operations
Department: Product Development
Reports To: Chief Operating Officer
Terms: Full time, in office
SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world.
Key Responsibilities
1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives.
2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality.
3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities.
4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives.
5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities.
6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control.
7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand.
8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage.
9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies.
10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition.
Qualifications
· Education: bachelor's degree in engineering, operationsmanagement, or a related field; a Master's degree or MBA is preferred.
· Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations.
· Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.
$130k-222k yearly est. 2d ago
Director of Operations and Execution
Senwell Senior Investment Advisors
Senior operations manager job in Toledo, OH
Reports To: Managing Partners
Direct Reports: Associates and Investment Sales Directors
Industry: Senior Housing and Care M&A Advisory
About Senwell
Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations.
Position Overview
The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward.
The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization.
Leadership & Culture
Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs).
Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition.
Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders.
Hold high standards: Process checklists, and data hygiene with fairness and firmness.
Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners.
Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production.
Core Responsibilities
1. Deal Process Oversight
Track and report on all deals across every stage of the pipeline.
Maintain dashboards showing volume, closing ratios, cycle times, and KPIs.
Analyze lost deals and identify root causes to improve future close rates.
Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked.
Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics.
2. Team Management & Accountability (strengthened leadership language)
Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are
accurate and on time.
Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers.
Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed.
Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times.
Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans.
3. Systems & Process Management
Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed.
Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business.
Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored.
Ensure CRM and deal data accuracy reflects true, real-time deal status and activity.
Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability.
Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack.
4. Strategic Projects & Ad Hoc Initiatives
Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements).
Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria.
Maintain an ad hoc project tracker and provide regular status updates to leadership.
Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule.
Provide leadership with progress updates, risk summaries, and requests for decisions.
5. Reporting & Leadership Rhythm
Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations.
Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations.
Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria.
Key Outcomes
Deals progress on time with full visibility and fast escalation when anything slips.
Associates and Investment Sales Directors operate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline.
Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs.
Standard operating procedures, CRM hygiene, and file standards are consistently followed.
Strategic and ad hoc initiatives launch on schedule and are adopted quickly.
The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy.
New roles and capabilities are identified and proposed each quarter with clear business cases.
Experience and Qualifications
8-15 years of experience in M&A operations, management consulting, or professional services operations.
Background in investment banking, private equity, or healthcare advisory strongly preferred.
Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization.
Proven track record of leading cross-functional projects and building systems that scale.
Proven project management experience, including leading complex, multi-step initiatives from concept to completion.
Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers.
Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption.
Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards.
Compensation and Benefits
Total Compensation: $110,000 - $182,000. Base and bonus broken out below.
Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector.
Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results.
Benefits: Health insurance and retirement plan eligibility.
How to Apply
Don't just send us your resume - show us how you operate.
We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following:
· A time you implemented or rebuilt a system that transformed how a team operated
· A messy situation you brought structure and clarity to
· A project you took from idea to execution and what changed because of it
· A moment where you influenced team culture or elevated performance
Send your application to ************************** with the subject line: Director of Operations & Execution
Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$110k-182k yearly 3d ago
Director of Operations
Confidential Jobs 4.2
Senior operations manager job in Ann Arbor, MI
The Director of Operations is responsible for the overall successful achievement of targeted operational performance and financial management of the manufacturing plants of North America. This high-impact role is responsible for ensuring performance meets or exceeds targets in Safety, Quality, Delivery, Scrap, and Inventory Management, as well as achievement of annual financial plans.
Responsibilities
Coach and collaborate with direct reports and Plant Managers to develop their leadership capabilities and build highly capable plant management teams.
Maintain the business structure's cadence and focus on building strong, effective teams within that structure.
Facilitate the development of annual operational and financial plans for each plant, including the critical prioritization of annual capital investments.
Monitor daily, weekly, and monthly operational and financial performance (e.g., scrap, labor, inventory, freight). Drive the development and implementation of corrective actions and continuous improvement plans to neutralize risks and capitalize on opportunities.
Partner with the Quality Director to maintain alignment on initiatives that exceed customer expectations (scorecards).
Lead the Manufacturing Engineering Manager to drive initiatives that substantially reduce scrap percentage of COGS.
Work with the Regional Material Manager to ensure robust systems are functioning to control and reduce total inventory dollars.
Collaborate on new product launch execution to ensure seamless planning and successful implementation at all plant levels.
Establish continuous improvement and employee involvement culture and drive excellence into each facility.
Establish and maintain a work environment where the Safety and Health of all employees is paramount, meeting or surpassing all regulatory requirements.
Ensure full compliance with all QMS, EMS, and ISO procedures and standards.
Qualifications
Bachelor's Degree with Technical Degree being preferred (e.g., Engineering).
5-10 years in senioroperations leadership roles within a complex manufacturing environment.
Expert knowledge of Lean Manufacturing, Continuous Improvement, and functional plant areas (Materials, Finance, Capacity, Program Management).
Proven ability to build and lead team-oriented environments.
Strong communication, interpersonal, and presentation skills.
$86k-137k yearly est. 3d ago
Fleet Operations Manager
McClay's Transportation USA LLC
Senior operations manager job in Detroit, MI
McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road.
So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations.
Objectives of this role
Devise fleet management strategies for the company, and ensure its timely execution
Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same
Use KPIs for the supply-chain network and ensure that the return on investment is maximized
Monitor and update all kinds of records of fleet tracking systems
Adhere to national, regional and company-wide rules and regulations while performing fleet management services
Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system
Responsibilities:
Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles.
Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity.
Monitor the compliance, quality control and assurance standards for all areas of fleet management.
Maintain proper documentation and records for all the areas of fleet activities.
Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime.
Procure vehicles, whether through lease, purchase, or other means, according to company needs.
Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting.
Regularly review fleet leasing invoices to ensure accuracy.
Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs.
Maintain fleet insurance coverage by adding and removing vehicles as necessary
Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance.
Provide regular reporting to management through use of the ELD software.
Required skills and qualifications:
Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management.
Knowledge of fleet servicing, fleet scheduling, and fleet analysis.
Compile and submit IFTA data / due fuel/distance reports
Commercial Auto Claims management experience
Experience reviewing CSA/SMS profile and DATAQ submissions
In-depth knowledge of the transportation industry and its current trends.
Proficiency in using computerized fleet management software/tools.
Outstanding analytical, decision-making and leadership skills.
Microsoft Office / Excel is a must.
Excellent written and verbal communication.
Preferred skills and qualifications:
BS Degree in logistics, supply-chain management, or a similar discipline.
Expertise in budgeting and cost control
Knowledge of commercial vehicle leasing obligations and expectations
Solid customer service skills
Job Type: Full-time
$65k-105k yearly est. 2d ago
Operations Manger F/T
Michaels Stores 4.3
Senior operations manager job in Troy, MI
Store - DET-TROY, MI
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI's; manage your team to achieve their role KPI's
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
* Retail management leadership experience
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$56k-93k yearly est. 6d ago
Store Director: Lead a High-Impact Retail Team
Meijer Inc. 4.5
Senior operations manager job in Westland, MI
A prominent retail company is seeking a Store Director for the South Detroit Market. In this full-time role, you will be responsible for the store's total operation, ensuring exceptional customer service and financial success. The ideal candidate will have a Bachelor's degree or equivalent retail experience, at least 5 years of experience in the retail/service industry, and a minimum of 3 years in leadership roles. The position offers competitive benefits and the opportunity to make a significant impact in the community.
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$39k-51k yearly est. 4d ago
Service Manager
M&K Truck Center 4.1
Senior operations manager job in Romulus, MI
M&K Truck Centers is an award-winning commercial vehicle dealer group with over 30 years of industry experience. We are proud to have received numerous accolades, including the 2019 Dealer of the Year for Volvo Trucks in North America and the 2019 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service.
Role Overview:
As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and exceed customer expectations.
Expectations and Responsibilities:
Customer Focus: Monitor service trends to implement improvements and collaborate with your team to develop processes that enhance the overall service experience.
Team Leadership: Promote growth and development within your team by fostering open communication, problem-solving, and a positive work environment. Mentor future leaders and provide regular coaching and feedback.
Operational Excellence: Take ownership of your service center's performance by driving continuous improvement initiatives that enhance team productivity and customer service. Champion safety, efficiency, and quality in all operations.
Financial Management: Understand business metrics and lead daily operations to achieve productivity, quality, and revenue goals. Develop a deep knowledge of M&K products, service systems, and procedures to act in the best interest of the company.
Essential Qualifications:
Leadership Skills: Demonstrated experience in leading teams and managing diverse roles, including overseeing multi-shift operations with 15+ direct reports.
Operational Experience: Proven track record in a fast-paced, technology-driven environment with strong customer-facing responsibilities related to field and technical repairs.
Bachelor's degree or equivalent professional experience.
Strong leadership and team collaboration skills. Must have at least 3 years of management experience
Background in Sales is a plus.
Ability to manage high-pressure situations with exceptional prioritization and time management
Strategic and proactive mindset, with a focus on equipping your team for success
Self-aware, flexible, and open-minded approach
Analytical thinking combined with hands-on problem-solving abilities
Advocacy for both customers and team members
What We Offer:
Competitive Wages: We offer aggressive pay rates to attract top talent.
Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role.
Training & Development: Opportunities to enhance your skills in a supportive environment.
Safe Working Conditions: Work in compliance with DOT and governmental regulations.
Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.
$54k-87k yearly est. 3d ago
Selling General Manager - HME
Wynne Hires, LLC
Senior operations manager job in Detroit, MI
A Selling General Manager in this role, is responsible for opening a new market location in Detroit, and for hiring a team and growing the business. EXPERIENCE WITH HOME MEDICAL EQUIPMENT, A MUST.
Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment
for patient mobility, safety, and independence in the home. As a Selling General Manager, you will
lead your team to earn 5-star customer experience reviews, through consultative in-home sales
appointments, timely installation of new equipment, and responsive service for maintenance and
repairs.
Sales & Marketing Expectations:
• Achieve sales goals for number of appointments, conversation rate and total sales
revenue.
• Timely completion of estimates and contracts with a clear product solution and scope of
work.
• With Shared Services support, lead your team in relationship development with community and
patient referral sources, holding in-services, and hosting events to promote in-home mobility
products.
Operations Responsibilities:
• Review each sale and project to confirm quality standards of product, installation and customer
satisfaction.
• Local vendor management - find and develop relationships with local and regional
subcontractors/vendors as needed.
• Point of Escalation - respond to and resolve escalated situations with customers, systems, and
processes.
• Maintain accurate and adequate inventory for all stocked equipment.
• Manage fleet/vehicle maintenance, repairs and cleanliness.
• Ensure timely response and completion of all service calls; tracking warranty information,
confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
• Lead by example with ride-alongs, mentoring, and developing an understanding of each role
(marketing, sales, production).
• Hire, train and develop your team to achieve goals and exceed customer and referral partner
expectations.
• Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis,
ensuring net profit goals are met.
• Scale and grow your local market.
• Communicate, educate and ensure team compliance with laws, regulatory agencies, and company
policies.
Required Industry Experience, Skills, and Travel
• Residential Durable Medical Equipment (DME) industry experience required (B2C).
• Proven experience as a successful Sales producer and manager.
• Excellent spoken and written communication skills, presentation skills, and project management skills.
• Strong interpersonal skills and the ability to lead and develop a team.
• Excellent leadership and decision-making skills.
• Financial acumen including understanding of a budget.
• Excellent problem-solving skills.
• Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Travel up to 10% as needed.
Total Rewards:
• Base salary plus incentive = total compensation of $120,000.
• Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
• Paid time off includes paid holidays and three weeks of PTO.
• Training includes virtual and in-person learning and development, product development training,
ongoing support, and the opportunity to grow personally and professionally in an expanding organization.
$120k yearly 15h ago
Salon Manager
Regis Haircare Corporation
Senior operations manager job in Wayne, MI
* Cosmetology or Barber License (Required)*
APPLY NOW - TEXT: SUPERCUTS474 to 44000
Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey!
Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way.
Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home.
What Sets Us Apart?
Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher!
You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity!
Referral bonuses are offered for every friend and family member that joins you!
Exceptional Benefits:
Flexible schedules for a perfect work-life balance.
Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
Enjoy Paid Time Off and free ongoing technical education.
Opportunities for career and skill growth, with a focus on your professional development.
Fun, relaxed dress code - we welcome jeans and tennis shoes!
Job Duties
Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
Model quality services by consulting with clients and applying the appropriate service techniques.
Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty.
Provide customized consultations with each client, including stating the final price before the service begins.
Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly.
Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
Meet or exceed personal/salon productivity standards set by Regis.
Protect the salon's assets, including emphasizing and enforcing cash handling procedures.
Lead, train, and model all services offered at the salon.
Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
Attend all required technical training sessions.
Join all virtual and in-person meetings as directed by leadership.
Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).
Required Knowledge, Skills, and Abilities (KSAs)
Ability to lead the team and work as a team-player and/or independently.
Marketing yourself, the salon, and the team in the community to increase your salon clientele.
Modeling exceptional communication, organization, and problem-solving skills.
Providing consistent and excellent customer service.
Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
Showing a willingness to learn new techniques and stay current with hair trends
Leading through change and applying effective coaching abilities.
Traveling to other salon locations as needed (i.e., temporary assignments).
Maintaining full-time status and meeting the business demands.
The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.
Experience
* Three (3) years of experience as a Stylist, preferred.
* One (1) year of experience in a salon leadership role, preferred.
Education
Must maintain a valid cosmetology or barber's license.
All SLs are required to complete assigned training as determined by Regis.
*All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.
Work Location
* The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.
Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.
N/A
82649
WAYNE, MI (82649)
$33k-50k yearly est. 6d ago
General Manager
Jimmy John's Gourmet Sandwiches
Senior operations manager job in Village of Clarkston, MI
This is a story about growing up but never getting old.
Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for nothing less than the best. We are in early every morning baking fresh bread and slicing vegetables, and we're not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let's be honest, nobody can compete with the Rockstars of Jimmy John's.
Calling all Go-Getters.
As a General Manager, you will oversee day-to-day restaurant operations. While managing food and labor costs, you will recruit, hire, and train team members helping them understand what success looks like. In other words: let's do whatever it takes to make kick-ass sandwiches for our customers.
To qualify for this rockstar opportunity, you are eligible to work in the U.S. and meet the age requirements and experience outlined within the application.
Let's get this bread.
Be part of a culture of Go-Getters and Rockstars who succeed through goal setting, willingness to learn and a can-do attitude. Perks include:
* Advancement Opportunities
* Employee Discounts*
Not sure if your experience aligns? We encourage you to apply. Sandwich lover or not, all backgrounds are welcome here.
Each Jimmy John's franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Jimmy John's," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John's restaurant to which you are applying.
Jimmy John's and its franchisees are equal opportunity employers.
* Subject to availability and eligibility requirements.
Company Introduction
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
$43k-81k yearly est. 5d ago
General Manager
Fourgrounds Coffee
Senior operations manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds:
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview:
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House:
Hire, onboard, train, schedule, and coach a high-performing team
Motivate employees to deliver excellent service
Provide feedback, coaching, and development to team members
Enforce store policies and foster a positive, productive workplace
Maintain a clean, welcoming, and well-organized space
Address guest concerns promptly and professionally
Back of House & Operations:
Oversee all store operations and report to ownership/corporate staff
Manage P&L, meet sales targets, and control labor and operating costs
Maintain accurate par levels, ordering guides, and prep sheets
Ensure consistency in food and beverage quality, following recipes and procedures
Keep inventory and retail coolers organized, stocked, and visually appealing
Maintain high standards for cleanliness, organization, and health code compliance
Oversee sanitation of workstations, tools, and storage areas
Ensure compliance with food safety, health codes, and cash handling policies
Reconcile cash deposits with POS system daily
Coordinate event strategy with WDIV events team/coordinator
Administrative & Strategic Duties:
Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
Provide insights and feedback to ownership; help manage workplace change(s)
Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
Represent and promote the Fourgrounds brand in the community
Support cross-functional collaboration with the in-house media studio
Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
Report performance to ownership and help implement operational improvements
Key Qualifications:
3+ years of experience managing a café or restaurant preferred
Strong understanding of café operations, food safety, and customer service
Skilled in balancing supply and demand, ordering, and inventory
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal, organizational and problem-solving skills
Familiarity with coffee equipment, drinks, and café operations is a plus
Effective leader with experience coaching and mentoring teams professionally
Proficiency in POS systems and basic financial reporting
Skill in maintaining detailed communication and organization in restaurant industry
Positive and enthusiastic attitude
Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
ServSafe or food safety certification (or willingness to obtain)
Ability to work full-time including early mornings, evenings, weekends and holidays.
Location & Schedule:
Location: Downtown Plymouth, MI
Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)
No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
$43k-80k yearly est. 1d ago
General Manager
Variant Partners
Senior operations manager job in Belleville, MI
General Manager - U.S. Division (Global Manufacturing Group)
Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth.
Key Responsibilities:
Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning
Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing
Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets
Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations
Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement
Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy
Qualifications:
Bachelor's degree required; MBA preferred
10+ years of progressive leadership experience in manufacturing
Demonstrated success in sales leadership, business development, and key account management
Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus
Strong strategic thinking, commercial acumen, and leadership presence
If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 1d ago
Transaction Advisory Services Manager
Plante Moran 4.7
Senior operations manager job in Southfield, MI
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Our management consulting team focuses on our clients' critical business needs. From transaction services to operations and everything in between, our integrated solution approach is designed to help enable and manage growth, leverage resources, and mitigate costs and risks. At Plante Moran, we have the privilege of serving clients and providing consultative services as they face challenges and seek new opportunities.
Plante Moran's Transaction Advisory Services (TAS) team delivers strategic guidance and financial due diligence across the investment lifecycle, from pre-LOI through post-acquisition. As a manager, you will focus on buy-side and sell-side due diligence engagements, including quality of earnings analysis, working capital assessments, and review of accounting policies to evaluate performance sustainability and identify risks. Responsibilities include researching industry and target data, building financial models, analyzing financial statements under GAAP, calculating adjustments, preparing reports, presenting findings, participating in client meetings, supervision, and assisting with project scoping.
Your role.
Your work will include, but not be limited to:
Provide transaction oriented accounting and reporting assistance for mergers and acquisitions, divestitures, and management buyouts
Prepare detailed financial analysis to assist clients evaluating acquisition decisions
Participate in client meetings and site visits while interacting with top-level management to acquire and assess important information for financial analysis
Develop and review financial forecasts
Assist with development and review of financial reports to determine quality of historical earnings and assets and liabilities to be acquired
Analyze financial statements to determine sustainability of performance
Assist in preparing proposals and engagement letters
Organize varying projects against deadlines and mange time effectively
The qualifications.
Bachelor's Degree in Accounting or Finance
Preferred Certifications: CPA
4-6 years of experience in a Transaction Advisory services practice, an Audit or Consulting practice, or Investment Banking
Consistent travel with approximately 20% overnight
This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week.
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review theposition location for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in IL, MA or CO is: $100,000.00 - $140,000.00
$100k-140k yearly 4d ago
Senior Manager, Operations
Syncreon 4.6
Senior operations manager job in Detroit, MI
We are looking for an experienced OperationsManager, based in Detroit, to plan, direct and coordinate the operations at the facility. This role is for second shift which is 3 PM to 11PM; Monday through Friday .You will be responsible for improving performance, productivity, and efficiency through the implementation of effective methods and strategies. It's an exciting time to join the syncreon team!
About the Role
How you will contribute
* Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
* Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
* Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and seniormanagement, and participate in post-mortem analysis of problems providing input for future process improvements.
* Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed
* Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
* Other duties as assigned.
Your Key Qualifications
* Bachelor's degree in business, engineering, or related field preferred.
* Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
* Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
* Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
* Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Job Segment: Logistics, Supply Chain Manager, OperationsManager, Supply Chain, Facilities, Operations
$104k-143k yearly est. 3d ago
PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal 4.8
Senior operations manager job in Troy, MI
Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs.
A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller.
The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments.
How You Will Contribute
We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements:
* Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability
* Evaluate the maintainability and operability of production facilities
* Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers
* Provide shop floor insights by talking with employees and customers and reviewing all available data
* Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities
* Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies
* Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Qualifications:
* 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions
* Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED
* Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas:
* Supply Chain Operations
* Manufacturing Operations, SI&OP
* Footprint optimization, plant consolidation and product line transfer
* Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT
* Lean, Six Sigma, TOC and Value Engineering
* Demonstrated track record working with C-suite executives as well as private equity deal and operating partners
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy.
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Previous strategy and change management experience.
* MBA a plus
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-JB1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$150k-225k yearly 31d ago
Program Manager - eCommerce & Merchandise Operations
Bda 4.0
Senior operations manager job in Troy, MI
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
LOCATION REQUIREMENT
This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA.
To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role.
POSITION OVERVIEW
This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred.
Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management.
Key Responsibilities:
Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution.
Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS).
Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met.
SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning.
Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics.
Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently.
Qualifications:
Bachelor's degree in Business, Marketing, or related field.
3-5 years of experience in program management or a related role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with Smartsheet or similar project management tools.
Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities.
We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
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BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
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$70k-80k yearly Auto-Apply 59d ago
Sr FP&A Manager - Operations Analysis
Dana Corporation 4.8
Senior operations manager job in Novi, MI
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
Dana is seeking a highly analytical and forward-thinking SeniorManager - Operations Analysis to lead financial planning and performance analysis for manufacturing operations. This role will focus on uncovering the key drivers of manufacturing performance across plants and operations, supporting strategic business cases, and driving modernization of FP&A through automation, advanced analytics, and deep business driver analysis. The ideal candidate will be a strong business partner to operations leadership and a catalyst for data-driven decision-making.
Job Duties and Responsibilities
Manufacturing Performance Analysis
* Lead financial analysis of manufacturing operations across multiple plants and business units.
* Identify and evaluate key performance drivers, including throughput, labor efficiency, material usage, scrap, downtime, and overhead absorption.
* Partner with plant controllers and operations teams to assess cost structures and recommend improvements.
Business Case Development & Strategic Projects
* Develop and evaluate financial models for capital investments, footprint optimization, and operational initiatives.
* Support cross-functional teams with financial insights for special projects, including MFO (Manufacturing Footprint Optimization), restructuring, and strategic sourcing.
* Provide scenario analysis and ROI assessments to guide executive decision-making.
FP&A Modernization & Analytics
* Drive transformation of FP&A processes through automation, lean principles, and advanced analytics.
* Implement tools and methodologies to improve forecast accuracy, reporting speed, and insight generation.
* Leverage technologies such as Power BI, Python, R, and AI/ML platforms to enhance data visualization and predictive capabilities.
Planning & Forecasting
* Support the development of monthly forecasts, annual operating plans, and long-range strategic plans for manufacturing operations.
* Ensure alignment between plant-level forecasts and corporate financial targets.
* Deliver timely and accurate reporting with actionable insights for operations leadership.
* Support the monthly, quarterly, and annual consolidation and reporting as required.
Qualifications
QUALIFICATIONS
Experience
* Minimum of 10 years of progressive experience in FP&A or manufacturing finance, with a strong understanding of plant operations and cost accounting.
* Experience supporting manufacturing leadership and driving operational performance through financial insights.
Technical Skills
* Proficiency in Power BI, SAP, Hyperion, and advanced Excel.
* Experience with Python, R, or other analytics tools preferred.
* Familiarity with automation, AI/ML, and digital finance transformation initiatives.
Soft Skills
* Strong analytical and problem-solving skills with high attention to detail.
* Excellent communication and collaboration skills; able to influence across finance and operations.
* Self-starter with a continuous improvement mindset and ability to manage multiple priorities.
Education
* Bachelor's degree in Finance, Accounting, Engineering, or related field required.
* MBA or advanced degree preferred.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Our Values
* Value Others
* Inspire Innovation
* Grow Responsibly
* Win Together
$105k-139k yearly est. 32d ago
VP Revenue Operations
J.D. Power 4.7
Senior operations manager job in Troy, MI
Title: Vice President, Revenue Operations
Reports To: Chief Transformation Office and Head of Revenue Operations
About the Role
J.D. Power is at a pivotal stage: we are building a unified Revenue Operations (RevOps) capability to integrate our systems, optimize our go-to-market execution, and lay a scalable foundation for our next phase of growth. We are seeking an experienced, strategic, and hands-on Vice President of Revenue Operations to lead this critical build-out. This role requires an architect who can define the vision, execute the implementation, and drive the cultural adoption of a best-in-class RevOps function.
This role reports directly to the Chief Transformation Office and Head of Revenue Operations, making you a central figure in both operational execution and the company's large-scale transformation strategy.
The ideal candidate for this role is …
You are a strategic revenue operations leader who combines deep sales systems expertise with financial acumen and transformation leadership. You've scaled RevOps functions in high-growth environments and understand how to architect technology stacks that enable revenue acceleration. You bring proven experience with modern revenue technology (Salesforce, CPQ, SPM, quote-to-cash platforms) and know how to optimize the entire lead-to-cash process for efficiency and growth.
You excel at translating business strategy into operational execution, leveraging both analytical rigor and systems thinking to drive performance. You can influence across functions without direct authority, partnering effectively with Sales, Finance, Product, and Technology leaders to break down silos and create integrated processes. You're energized by building high-performing teams of RevOps experts, from deal desk to systems administrators to data analysts, empowering them to drive detailed technical work while you focus on business outcomes, financial impact, and strategic alignment.
You thrive in complexity, seeing opportunity where others see fragmentation, and have a track record of unifying disparate systems and processes to create scalable revenue operations infrastructure that supports ambitious growth goals.
What You'll Be Doing in the Role
1. Leadership, Team Management, and Functional Integration
Executive Ownership of RevOps Functions: You will lead and integrate a diverse team of functional leaders across the following areas:
Systems, Data & Support
Revenue Insights
Sales & Client Operations (including Deal Desk)
Marketing Operations
Enablement
GTM Strategy Partnership: Serve as a key strategic partner to Product, Finance, and P&L leaders in shaping and executing go-to-market strategy. Translate market opportunities and product roadmaps into operational capabilities, ensuring RevOps infrastructure, processes, and analytics enable effective market segmentation, pricing strategies, channel optimization, and revenue growth across all business lines.
Team Building and Mentorship: Recruit, train, and mentor a high-performing RevOps leadership team, defining the structure, charter, and career paths as we build this capability.
Strategic Integration & Transformation: Serve as the RevOps leader for enterprise-wide integration efforts, ensuring all new systems and processes align with the strategic mandate set by the Chief Transformation Officer, Chief Operating Officer, and Chief Financial Officer.
2. Operational Execution and Quote-to-Cash Excellence
Quote-to-Cash (QTC) Process Ownership: Drive the design, implementation, and governance of a lean, high-quality, and standardized Quote-to-Cash process that efficiently supports our complex, mixed revenue model (recurring, reoccurring, and one-time).
CPQ and Pricing Infrastructure: Partner closely with Pricing to establish and maintain CPQ systems that embed the right pricing standards, approval workflows, and business rules into the technology. Ensure pricing logic, discount guardrails, and product configuration standards flow seamlessly through the quote-to-cash value chain, enabling sales velocity while protecting margin and maintaining pricing discipline.
Compensation and Process Management: Own the end-to-end execution of sales and client management functions, specifically:
Deliver and manage all commission plans globally, ensuring accuracy, timeliness, and alignment with corporate strategy.
Govern and enforce sales processes across the organization to drive consistency and predictability.
Oversee Deal Desk operations, ensuring optimal deal structuring, profitability, and adherence to policy.
Sales & Client Operations: Partner with Sales and CS leadership to define, deploy, and manage consistent sales and customer success processes, methodologies, and training via the Enablement function.
3. Systems, Data, and Strategic Insights
Systems Architecture and Modernization: Architect and execute a comprehensive strategy to integrate disparate revenue systems into a unified, scalable RevOps infrastructure, with Salesforce as the primary CRM. Drive the RevTech roadmap for the Corporate IT team.
Data Foundation & Governance: Oversee the implementation of a data lake and Master Data Management (MDM) strategy for customer and product records, ensuring the Systems, Data & Support team establishes a single source of truth that drives critical business intelligence and supports Finance's reporting. Partner closely with Corporate IT and Data organizations to ensure support of RevOps/GTM use cases.
Revenue Insights: Direct the Revenue Insights function to establish a rigorous framework for revenue reporting, delivering accurate forecasting, pipeline health analysis, and actionable insights to executive leadership.
Finance Alignment: Ensure the RevOps foundation and data structure robustly supports the Finance team's requirements for accurate revenue recognition, auditing, and financial reporting.
Qualifications/Experience & Education
10+ years of progressive experience in Revenue Operations, Business Operations, or Sales Operations, with 5+ years in a senior leadership role overseeing multiple sub-functions (e.g., Systems, Data, Deal Desk).
Deep experience guiding and building a Revenue Operations function previously, including setting its charter and organizational structure.
Expert-level proficiency with Salesforce, with a proven track record of large-scale implementation and multi-instance consolidation.
Experience in systems integration and consolidating disparate systems following M&A activity.
Proven experience owning and optimizing the full Quote-to-Cash process in a B2B environment.
Direct experience overseeing or leading the delivery of complex sales compensation plans.
Demonstrated experience reporting to or collaborating closely with C-level executives (COO, CTrO, CFO) on corporate-wide transformation and data governance initiatives
Why Join J.D. Power?
Lead Critical Transformation: Drive the consolidation and modernization of revenue operations infrastructure across a global enterprise following 11+ acquisitions.
Build World-Class Capability: Create a unified revenue operations function from the ground up with the resources and executive support to do it right.
Strategic Impact: Shape how J.D. Power goes to market, serves customers, and drives revenue growth across vertical businesses.
Executive Visibility: Direct reporting relationship to Chief Transformation Officer with regular exposure to C-suite discussions.
Solve Complex Challenges: Navigate the complexity of post-acquisition integration, multi-CRM consolidation, and enterprise-wide process standardization.
Develop Exceptional Talent: Build and mentor a high-performing team across five key pillars of revenue operations excellence.
Work Environment
Remote-first with flexibility to travel as needed for key stakeholder meetings and team development
US time zones required with regular collaboration across global locations
Senior executive-level role with high visibility and strategic influence
Fast-paced, dynamic environment with significant growth and advancement opportunities
The Way We Work:
Leader Led
Remote First
Foster Flexibility
Reward Performance
Time Off Matters
Company Mission
J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.
Our Values
We POWER Our Customer's Success
We are Innovative, Collaborative and Grounded in Data
We Make Things Easy
We Get It Done
We Start with Trust & Prove it Everyday
J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Should you require accommodations during the recruitment and selection process, please reach out to **********************.
J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power's behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.
To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
How much does a senior operations manager earn in Dearborn, MI?
The average senior operations manager in Dearborn, MI earns between $84,000 and $162,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Dearborn, MI
$117,000
What are the biggest employers of Senior Operations Managers in Dearborn, MI?
The biggest employers of Senior Operations Managers in Dearborn, MI are: