Senior operations manager jobs in District of Columbia

Company Profile: At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big , together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, and adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. Sr Manager - AI Enablement & Data Science We are seeking an experienced and visionary leader to drive our AI Enablement and Data Science initiatives. This role will oversee the strategy, execution, and adoption of AI and data science solutions across the organization, empowering business teams through advanced analytics, scalable AI capabilities, and data-driven decision-making. You will build and lead a high-performing team, partnering with business stakeholders to unlock value from data and accelerate our AI maturity. The Sr Manager of AI Enablement & Data Science will work with engineers to design, develop, and deploy AI-driven solutions tailored to the unique challenges of the quick-serve restaurant industry. This role requires deep technical expertise in AI, machine learning, and data science, combined with a practical understanding of QSR operations, such as supply chain management, customer behavior analysis, and operational efficiency. The ideal candidate will bridge technical innovation with business impact, delivering scalable solutions that improve guest experience, streamline processes, and drive profitability. What You'll Do: Strategy and Leadership: Define and execute the AI/ML/Gen AI technical direction, vision, and roadmap ensuring alignment with strategic goals Serve as a trusted advisor to senior executives, translating complex data science topics into business language Lead cross-functional AI Council to ensure compliance with data privacy, security, and ethical AI standards and identify high-value AI use cases and prioritize investments Establish frameworks, platforms, and reusable assets to democratize AI and make it accessible across business units Develop team strategy Model Development: Oversee the design, development, and deployment of machine learning models and algorithms to solve QSR-specific challenges, including: Predictive analytics for inventory and supply chain optimization. Customer segmentation and personalized recommendation systems for drive-thru, mobile apps, and loyalty programs. Real-time analytics for operational efficiency, such as staffing optimization and queue management. Natural language processing (NLP) Data Infrastructure: Collaborate with IT and engineering teams to build and maintain robust data pipelines, ensuring high-quality, real-time data availability for AI applications. Practical Application: Translate complex AI models into actionable insights and tools that non-technical stakeholders (e.g., restaurant managers, marketing teams) can leverage to improve decision-making. Stay at the forefront of AI and data science advancements, evaluating their potential applications to our business and presenting your findings to senior leadership. Oversee the entire data science lifecycle, from data collection and cleaning to model development, deployment, and performance monitoring on the Databricks platform. Develop and maintain a robust data infrastructure on AWS and Databricks to support our AI and data science initiatives. The Qualifications: 10+ years of hands-on experience in data science and machine learning. 5+ years people leadership experience with the ability to hire, develop, and build high-performing teams. Proven experience with the Databricks platform for large-scale data engineering, analytics, and machine learning. Excellent executive communication skills with the ability to influence stakeholders at all levels Experience with big data tools (e.g., Hadoop, Spark, Databricks) and data pipeline orchestration (e.g., Airflow, Kafka). Proficiency in programming languages such as Python, R, Scala, or SQL. Expertise in developing and deploying machine learning models, including supervised and unsupervised learning, deep learning, and NLP. Strong understanding of data engineering principles, including ETL processes and database management. Familiarity with real-time analytics and edge computing for IoT applications in restaurants (e.g., smart kitchen equipment). Master's degree or PhD in Computer Science, Applied Mathematics, Data Science, or related quantitative field desired, or bachelor's degree in quantitative disciplines (Science, Technology, Engineering, Mathematics) Physical Requirements: Ability to maintain stationary position to be able to operate a computer and other office equipment Must be able to identify, analyze and assess details For certain positions, must be able to occasionally move or transport items up to 50 pounds Ability to communicate with others and exchange information accurately and effectively Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable Ability to work in a constant state of alertness and in a safe manner What we offer: Competitive salary, plus bonus and long-term incentives* Early Wage Access! Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401k enrollment with CAVA contribution Company-paid STD, LTD, Life and AD&D coverage for salaried positions* Free CAVA food Casual work environment The opportunity to be on the ground floor of a rapidly growing brand All exempt and non-exempt employees are eligible for benefits. Benefits are effective on the 1st of the month following 30 days of service, and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired Please note that visa sponsorship is not available. The compensation range posted includes total cash *Indicates qualifying eligible positions only CAVA - Joining “A culture, not a concept” This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

Olive & Loom is a lifestyle brand specializing in artisanal home, gift, and lifestyle items inspired by Mediterranean traditions and aesthetics. Since its founding in 2016, Olive & Loom has focused on creating high-quality, hand-loomed Turkish towels, luxurious 100% Turkish cotton textiles, olive oil-based soaps, and beachwear. In 2019, the brand expanded into retail with a flagship store at North Bethesda's Pike & Rose center, offering a selection of thoughtfully curated products. Olive & Loom celebrates the harmony between tradition and modern design, providing well-crafted goods that bring relaxation and luxury into everyday life. Role Description This is a full-time on-site role for a Business Manager at Olive & Loom, located in Kensington, MD. The Business Manager will oversee daily operations for both retail store as well as wholesale business, manage staff, and ensure the efficient running of the location to meet business goals. Responsibilities include inventory management, overseeing merchandising, coordinating with vendors, analyzing sales performance, and implementing strategies for growth. The role also involves nurturing customer relationships to deliver excellent service and collaborating with team members to maintain a cohesive shopping experience. Qualifications Proficiency in operations management, inventory control, and vendor relations Experience with team leadership, staff supervision, and performance management skills Strong analytical skills for sales performance analysis and strategy implementation Excellent customer service and communication skills, with a focus on guest satisfaction Understanding of merchandising and retail operations processes Ability to work onsite in Kensington, MD, with flexible availability, including weekends High-level organizational, multitasking, and problem-solving abilities Prior experience in retail or lifestyle brands is a plus Bachelor's degree in Business Administration, Retail Management, or related field preferred

Senior Manager, IP for top tier global law firm client in Washington, DC. This role is responsible for the firmwide IP Prosecution practice management. Duties: Supervise several direct reports including Docketing, Patent Agent, Patent Law Clerk, and IP administrative staff team. Develop best practices and procedures for the department. Conducts performance appraisals/evaluations and professional development plans. Manages foreign and domestic IP Prosecution dockets, including patents, trademarks, and copyrights. Monitors IP law updates and trends in foreign and domestic jurisdictions. IP team liaison with internal departments. Manages relationships with third-party agencies. Coordinates IP staff training and development. Supervises complex IP projects for attorneys. Reviews departmental budget and expenses. Manages case/client intake and file transfer processes. Responsible for general prosecution support functions. Requirements: Bachelor's degree required. Must have at least eight years relevant IP experience and three years of supervisory experience. Fluency with Microsoft Office Suite, electronic intellectual property resources, the USPTO website, and IP docketing systems such as Inprotech. Familiarity with SAEGIS and Coresearch. Salary range is $154k to $192k commensurate with experience.

Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: * Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability * Evaluate the maintainability and operability of production facilities * Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers * Provide shop floor insights by talking with employees and customers and reviewing all available data * Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities * Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies * Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: * 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions * Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED * Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: * Supply Chain Operations * Manufacturing Operations, SI&OP * Footprint optimization, plant consolidation and product line transfer * Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT * Lean, Six Sigma, TOC and Value Engineering * Demonstrated track record working with C-suite executives as well as private equity deal and operating partners * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Previous strategy and change management experience. * MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

INTRODUCTION Reporting to the Chief Operating Officer, the Vice President of Operations plays a critical leadership role in advancing Unity's operational excellence. This position supports the COO by overseeing day-to-day operational functions, strengthening systems across health centers, and ensuring seamless coordination between clinical and non-clinical teams. The VP of Operations drives execution, operational consistency, and continuous improvement while helping translate the COO's strategic direction into operational outcomes. MAJOR DUTIES/ESSENTIAL FUNCTIONS Oversee daily operations across health centers and the DOC, ensuring they run efficiently and in alignment with the COO's strategic priorities. Partner with the Chief Medical Officer and operational leaders to integrate clinical and administrative workflows that support high-quality, patient-centered care. Develop and lead high-performing operational teams that support access, throughput, service delivery, and site performance. Direct facilities operations, environmental services, access control, and related infrastructure functions to ensure safe, efficient, and well-maintained environments. Support long-term capital planning and infrastructure strategy in collaboration with the COO. Provide operational support to the VP of Pharmacy to ensure integrated and efficient pharmacy services across health centers. Support the COO and executive team in identifying new partners, service enhancements, and revenue opportunities that advance organizational goals. Contribute to operational analyses, program evaluations, and budget development in partnership with the CFO. Ensure operational compliance with federal, state, and local regulations, accreditation standards, and licensing requirements. Implement and monitor systems to maintain high standards of safety, quality, and operational performance. Lead outreach operations to support population health strategies and strengthen community-based services. Serve as an operational point of contact for Managed Care Organizations, ensuring effective coordination and issue resolution. Develop, track, and report operational KPIs tied to efficiency, access, cost, service delivery, and health center performance. Strengthens team capacity through coaching, performance management, and competency development. Represent the COO in meetings and engagements when needed. Other duties as assigned by management. MINIMUM QUALIFICATIONS Bachelor's degree in business administration, health administration, public health, or related field required, master's degree preferred. 8-10 years of healthcare operations experience preferred, with at least 6 years in progressive leadership roles. Experience working with Federally Qualified Health Centers (FQHCs), non-profit mission-based organizations, or in healthcare preferred. Proven success in managing multi-site healthcare operations and leading complex organizational functions. Strong operational, financial and analytical skills Demonstrated ability to lead teams, navigate changes and drive improvements. Physical Requirements The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results.

Job DescriptionAs the Director, Operations & Strategic Projects at CredLens, you will play a pivotal role in driving operational excellence, applied research, and strategic projects across the organization. This role blends research analysis, project management, and organizational strategy to accelerate the growth and impact of CredLens - a national data trust committed to delivering verified outcomes for non-degree credentials. You will serve as a connector between research, strategy, and operations, ensuring projects are effectively scoped, executed, and aligned with the organization's mission. The ideal candidate thrives in a startup environment, balances analytical rigor with hands-on execution, and brings exceptional communication and organizational skills to a rapidly evolving team. CredLens is building a nonprofit national data trust focused on verified outcomes for non-degree credentials. The effort is an initiative launched by the Strada Education Foundation in 2024. CredLens will deliver actionable insights and power ongoing research for industry-based, professional, and workforce credentials. CredLens is designed to fill the data gap for non-degree credentials. The attainment of these credentials is growing, but there is little to no data tracking their outcomes. CredLens will offer tailored data analytics and visualizations to credential issuers, workforce training providers, philanthropic funding partnerships, and state system partnerships to support the continuous improvement of credential quality and to support informed funding and scaling decisions. The Director, Operations and Strategic Projects has four core responsibility areas, listed below with the approximate time required.Area 1: Strategic Operations & Project Management (40%) Lead cross-functional initiatives that align with organizational priorities - including state data collaborations, workforce policy research, and operational improvement projects. Develop project plans, manage timelines, and ensure accountability across teams. Build and refine organizational processes and systems to improve efficiency and scalability. Support internal reporting, dashboards, and KPIs to track progress against strategic goals. Area 2: Strategic Planning & Special Projects (30%) Support leadership in developing strategic frameworks, business plans, and growth initiatives. Coordinate high-priority initiatives and partnerships - including philanthropic funders, state systems, and postsecondary institutions. Serve as a thought partner to senior leaders on research translation, communications, and stakeholder engagement. Area 3: Research & Analysis (20%) Conduct applied research on topics such as workforce Pell, credential quality, and outcomes measurement. Translate complex data into actionable insights and narratives for internal and external audiences. Partner with the research and data teams to design and execute studies that inform national credentialing policy and practice. Produce briefs, memos, and presentations synthesizing findings and policy implications. Area 4: Collaboration & Communication Represent CredLens in cross-sector conversations with education, workforce, and data partners. Draft high-quality materials for funders, partners, and executive communications. Facilitate collaboration across internal teams and external stakeholders, ensuring consistent messaging and follow-through. Education & Experience Education: Bachelor's degree or equivalent progressively responsible experience. 8+ years of experience in operations, or strategy in education, workforce development, or related sectors. Proven track record managing complex, multi-stakeholder projects from conception to completion. Strong applied research skills: data interpretation, policy analysis, and translating findings into actionable insights. Demonstrated ability to thrive in a fast-paced, startup or early-stage environment. Skills Required Exceptional verbal and written communication skills. Analytical, detail-oriented, and intellectually curious. Strong time management, prioritization, and follow-through. Skilled in Google Workspace, Excel, data visualization, and project management tools (e.g., Asana, Monday, or Smartsheet). Comfortable navigating ambiguity and building structure where none exists. Mission-driven, collaborative, and grounded in values of inclusion, learning, and innovation. The pay range listed is based on national compensation benchmark data and may vary depending on skills, experience, job-related knowledge, variations in cost of labor, and in some cases, geographic location. The exact job offer will be determined based on several factors such as the candidate's individual skills, qualifications and experience relative to the requirements of the role. The range displayed with the job posting represents the minimum and maximum target for new hire salaries for the position across the U.S. The company also reviews and considers internal equity (current employee salary) when hiring new employees to the organization. The range is the expected starting base salary for someone hired into this position with room to grow professionally, including increased earning potential beyond the starting pay range. Beyond a new hire's base salary, Strada also offers all full-time employees a comprehensive employee benefit package. Mission and Values Alignment:Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment. Strategy and Innovation Leadership:Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach - toward a shared aim - accordingly. Strategic Problem Solving: Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization. Execution and Operations Leadership:Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution. DEI Commitment:Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts. Relationship Building and Collaborative Capabilities: Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills-including identifying and working through challenges-underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization. Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.

The Brand Guild is looking for a Vice President of Operations to lead and elevate the agency's operational infrastructure during a period of exciting growth. The ideal candidate will have a minimum of 12 years of relevant experience, ideally within a mid-sized agency or professional services environment. The VP of Operations oversees the functions that keep the agency running efficiently and strategically - including people operations, workflow, financial planning support, office management, and operational systems across our New York and Washington, DC offices. This role is at the center of how we scale our talent, optimize our teams, and ensure we deliver high-caliber work in a sustainable, profitable way. Reporting to the Co-CEO, this leader must bring a growth mindset, strong operational instincts, a passion for building systems, and an entrepreneurial spirit. The VP of Operations will partner closely with senior leadership across PR, Creative, Marketing, and Events to ensure our teams have the clarity, structure, and support needed to do their best work. This is a hybrid position based in our Washington, D.C. Office. Who You Are: A strategic operator who can see the big picture but isn't afraid to dive into the details to make things work Calm under pressure with a steady, solutions-first mindset-someone who thrives in fast-paced, client driven environments A systems thinker who naturally identifies patterns, inefficiencies, and opportunities to build better workflows An exceptional collaborator who builds trust quickly with cross-functional leads and knows how to bring teams together Data-driven and financially savvy, able to tie operational decisions to margin impact, forecasting, and agency performance A clear, empathetic communicator who can align teams around change, set expectations, and hold people accountable without friction. Comfortable with ambiguity and skilled at bringing clarity and process to growing organizations A culture builder who values transparency, inclusivity, and continuous improvement-and knows how to scale culture thoughtfully as the agency grows. Proactive and action-oriented, always anticipating needs, eliminating bottlenecks, and pushing the organization forward What You'll Do: Operational Leadership & Cross-Agency Alignment Create the operational foundation (tools, processes, staffing models, communication rhythms) that supports sustainable growth across offices and departments Partner with senior leadership to streamline workflows and improve cross-team integration. Establish scalable systems, rhythms, and operating practices that support the agency's next chapter. People Operations & Culture Oversee the HR function, as a proactive, development-focused partner Strengthen onboarding, performance processes, and internal communication Champion a people-first inclusive culture grounded in transparency, accountability, and trust Staffing, Resourcing & Workflow Optimization Ensure smart staffing models that improve efficiency while ensuring excellent output Oversee capacity planning, scheduling, and workflow coordination Implement processes that support better new client kickoffs, cross-team collaboration, resource alignment, and team structures Financial Operations & Planning Partner with accounting team on budgeting, forecasting, and profitability Support pricing, scoping, and revenue planning for sustainable growth Oversee vendor contracts, office operations, and financial controls Systems, Tools & Process Improvement Evaluate and enhance the agency's operational tools and documentation practices Introduce clear, scalable processes as needed Lead operational planning cycles, including monthly reviews and quarterly planning Leadership, Strategy & Agency Growth Serve as a strategic partner to the Co-CEOs, providing insight, foresight, and a calm, clear operational voice Help operationalize the agency's growth strategy, including hiring, service expansion, and New York leadership Support new business operations and ensure smooth onboarding for new clients Bring high energy, problem-solving instincts, and a commitment to building the next chapter of The Brand Guild What You Bring: 12 years of experience managing operations for a mid-sized agency or comparable organization A deep understanding of the day-to-day realities of client service, resourcing, project workflows, and cross-department collaboration. Strong initiative with the ability to self-manage, prioritize, and drive long-term planning Outstanding communication skills and ability to work cross-functionally Demonstrated ability to think strategically, manage complexity, and implement systems Expertise with financial documents, forecasting principles, and margin management A passion for growth, innovation, and scaling teams in a fast-paced environment Why You'll Love Working Here Our employee-centric company culture. We're a passionate, hardworking, supportive, and empathetic team who takes every opportunity we can to recognize and reward great work. Our commitment to our employees is reflected in everything we do-from our interest-based Slack channels and team engagement events to our focus on work/life boundaries and building a diverse and inclusive environment. Our focus on employee growth. At The Brand Guild, every team member deserves a clear path to growth. We offer an annual professional development stipend and access to training and educational opportunities. Our benefits. We offer fully paid medical, dental, and vision insurance; flexible spending accounts (FSA); commuter benefits; disability insurance; life insurance; and a 401(k) with company match. Our focus on rest & renewal. We offer a comprehensive PTO package (including vacation, sick leave, mental health days, religious observance, bereavement, miscarriage leave, jury duty, volunteering and Summer Fridays) as well as generous paid family leave. Our flexible work model. We operate in a hybrid model (3 days/week in office) that gives our teams flexibility to work where they are most effective. Our amazing roster of clients. We partner with purpose-driven brands who have a clear mission, and we share their passion for the work.

Join our team to lead sustainability efforts and oversee regulatory reporting. As an Operational Sustainability Regulatory and Management Reporting Vice President within the Operational Sustainability Finance and Business Management Team, you will ensure accurate and timely reporting of operational sustainability-related data and performance metrics. You will guide the development of our reporting strategy and ensure compliance with relevant frameworks and regulations. You will collaborate with ESG regulatory reporting teams across the Firm and partner with CAO stakeholders to enhance executive management reporting. Job responsibilities: Ensure accurate and timely reporting of operational sustainability-related data and performance metrics, guiding the development of a reporting strategy and compliance with relevant frameworks and regulations Assess and implement sustainability reporting frameworks and methodologies to ensure compliance with applicable regulations, standards, and guidelines such as GRI, TCFD, EU CSRD, IFRS S1 & S2, and industry / jurisdictional reporting requirements Provide subject matter expertise and technical interpretation on regulatory reporting issues, documenting interpretations of frameworks and disclosure design recommendations and decisions Conduct peer analysis to include in disclosure design recommendations Keep up-to-date with emerging sustainability reporting trends, regulations, and reporting frameworks to continuously improve and evolve sustainability data, reporting, and disclosure practices Collaborate with ESG regulatory reporting teams across the Firm to implement new rules or regulation changes Participate in policy implementation initiatives and coordinate updates to CAO stakeholders Partner with policy advocacy teams across the Firm to provide feedback on evolving regulations Enhance and maintain regulatory and internal reporting inventory and guidelines Manage reporting related controls to ensure adequate oversight and control over operational sustainability data and reporting Partner with CAO stakeholders to enhance operational sustainability executive management reporting and oversee quarterly production Required qualifications ,skills and capabilities: Bachelor's degree in Accounting, Sustainability, Finance, or a related field 6+ years of related professional experience Strong knowledge of and experience with sustainability frameworks, reporting standards, and regulatory requirements including, but not limited to: GRI, TCFD, EU CSRD, IFRS S1 & S2 and GHG Protocol Strong interpretation, analytical, and communication skills, including excellent verbal and written communication and presentation skills Ability to work collaboratively in teams and interface with senior management, cultivating relationships with a diverse range of internal and external partners Strong project management and organizational skills, with attention to detail and the ability to understand and analyze complex reporting rules and instructions Excellent judgment and decision-making skills, with the ability to excel in a high-performance, professional environment while managing multiple projects under tight deadlines Strong initiative, entrepreneurial spirit, and ability to think creatively Delivers timely and high-quality work consistently over time with a sense of urgency Experience with establishing and meeting critical deadlines, as well as tracking and driving execution Preferred Qualifications , skills and capabilities: Masters degree

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Schedules Event Services staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Executing Event Services Operations and Maintaining Inventories • Attends pre-event meetings as needed to understand group needs. • Establishes consistent standards for meeting room sets and VIP meeting room sets. • Conducts function room inspections prior to each function to verify the room is set according to specifications. • Maintains cleanliness and sanitation standards in all event operation areas. • Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event. • Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers). • Coordinates routine maintenance to verify a quality meeting facility. • Resolves issues and/or suggest alternatives to previous arrangements if necessary. • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. Verifying and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Encourages employees to provide excellent customer service. • Verifies employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Conducts associate performance appraisals and provides feedback as needed. • Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns. • Observes service behaviors of associates and provides feedback to individuals. • Communicates performance expectations in accordance with job descriptions for each position. • Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Brings issues to the attention of supervisor and/or Human Resources as necessary. • Verifies associates understand expectations and parameters. • Delegates tasks to verify room sets are “on time” and meet Event Service Standards. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Job Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines. This position has a hiring range of USD $114,004.00 - USD $219,960.00 /Yr.

About the Job Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines. This position has a hiring range of USD $114,004.00 - USD $219,960.00 /Yr. General Summary of Position Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines.

Chiropractic Health Partners (CHP) is a Management Services Organization (MSO) that acquires and grows practices by providing its partner physicians with the resources, analytics, and expertise needed to add new service lines, build de novo locations, recruit additional providers, improve marketing and optimize processes. We enable our chiropractic doctors and providers to focus on patient care while we focus on managing the business aspects of their practice. The organization continues to grow rapidly through its acquisition strategies and growth initiatives. The Brydon Group (**************** invested in CHP in July 2023, recognizing the need for larger players in this highly fragmented market. The Brydon Group invests in healthcare services, Business to Business (B2B), Business to Government (B2G) and software services. About the Role: Reporting to the Chief Executive Officer, the Vice President of Operations for CHP will be a key part of the management team for this fast-paced, innovative growth company. This operations executive with a high financial acumen will lead chiropractic practices and centers that may also be multidisciplinary and integrated across their respective region and connecting areas. The leader will work with other MSO executives to lead their region's initial strategic plan but will also be tasked to identify additional areas of opportunity and growth and will ensure each practice under his/her leadership is operating in a highly efficient and effective way that benefits our employees, physicians, providers, and the patients we see. The Vice President of Operations will: Hold P&L accountability for his/her assigned region leading a management team of Practice Administrators and staff; manages revenue growth, operations, labor management, contract management and clinical outcomes Implement The Remarkable Practice (TRP) operational processes to support the introduction of new services, equipment and cash-pay care plans Manage development of de novos from concept to opening and the reconfiguration of existing centers Develop and implement strategic operating plans and goals for assigned region Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts Develop and implement regional growth strategies which may include adding additional ancillary services to practices, recruiting additional providers, opening new offices, and/or acquiring new practices Demonstrate knowledge of CHP's mission, vision, and values; provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce while adhering to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior Build robust relationships with physicians across the region, develop communication strategies to ensure alignment on initiatives and change Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise Achieve cooperation and teamwork through effective communications and positive relations with physicians, leadership, and staff; successful influencer who can interact effectively with diverse groups of stakeholders Work to continuously assess all staffing needs in support of practice operations and driving for continued upskilling of talent through hiring Understand the value of technology and is able to address issues of cost, benefits and risk Requirements The Vice President of Operations will be a critical and analytical thinker who understands how to find solutions to support a high growth company. In addition to vision, this Vice President will be able to personally execute against the plans, and push their team to do the same. This leader will be hands-on with deep business and healthcare operations and financial acumen, analytical skills, strategic insight, sound judgment and in-depth experience in growth companies. Additionally, they will have proven to be a critical member of the management team and make contributions viewed to be of value to the company. Specifically, you must have: Qualifications: 8+ years' healthcare experience with 5+ years' multi-site Practice Leadership experience, both required Master's Degree in Business Administration or Healthcare Management or related discipline, strongly preferred M&A Integration experience in healthcare is preferred Leadership experience in a large, for-profit multi-site organization, required. Experience working in a growth-oriented, fast paced environment Demonstrated excellent management skills, program implementation, and quality improvement Proven success in growing a healthcare operation Must have demonstrated experience in partnering with physicians in clinic operations & expansion Previous management consulting, investment banking and/or private equity experience is a plus Characteristics and Behaviors for Success: Leadership: Develops and Maintains a successful platform of leadership strategy/structure/ people/process Well-developed leadership, communications, and influencing skills; unquestioned integrity. Experience as a member of a leadership team. Must be willing to challenge a point of view when necessary, offering alternative constructive suggestions. Team Building: Recruit, Develop, train and motivate a best-in-class care team and empower them to achieve - the ability to motivate a team toward excellence A strong reputation for building, developing and leading a respected and growth-oriented team with a strong desire to win in a highly competitive marketplace. Results-oriented: Guides, coaches, and drives collaboration across matrixed team to achieve goals and deliverables; takes initiative and drives for results to ensure company and team achieve; ownership of outcomes - both positive and negative Collaboration: Works effectively with functional team members, physicians, other practices, etc., and ensures adequate communication and change management through the process Vision: Intimately knows the business, industry, care model and can shape future delivery for our patients and success of the overall organization Critical Thinking/Analytical: Excellent problem solver and ability to see all sides to come to the best decision A proven creative bent with a strong operational focus. Ability to master complex business problems and have the intellect and pragmatism to be able to effectively handle ambiguity and manage change. Change Management: Ability to drive change through an organized process, bringing people along to ensure results are achieved A blend of both large and midcap multi-site healthcare services company experience preferred Location: The preference is for this role to be located in the Baltimore, MD / Washington DC area or the Tampa / Sarasota, FL area, but CEO is open to hybrid and remote working models. Position will involve up to 50% travel depending on where the employee is based (as current operations are in Florida and Maryland). Benefits Compensation & Career Path: This is a full-time salary position and compensation will depend on experience, ranging from $150,000 to $175,000 in annual OTE. 401k, Health, dental, vision, short-term disability, long-term disability and life insurance

General Job Title: Director, Pumping Operations Job Code: OA0178 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 5/13/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Pumping-Operations, Operations Salary Schedule: Executive Grade Cost Center Code: 815006 Grade: ESSB Essential Position: Yes Reports To: Vice-President, Water & Sewer Operations EEO Code: Officials and Administrators Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Director, Pumping Operations is a senior-level leader responsible for strategic oversight, operational integrity, and regulatory compliance of all pumping systems within the water and wastewater utility. This role ensures the reliable movement of potable water, wastewater, and stormwater across the service area through effective management of pump stations, reservoirs, pressure regulating facilities, and force main systems. The Director, Pumping Operations leads a multidisciplinary team, manages complex infrastructure assets, and drives performance through innovation, preventative maintenance, and interdepartmental coordination. Essential Duties & Responsibilities: Oversees the development and implementation of control measures to ensure the safety of the environment and the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act, Clean Water Act, MS4 Permit, NPDES Permit, and requirements from governing bodies in Maryland and Virginia associated with the operation of the Potomac Interceptor. Authorizes and signs official compliance reports on behalf of DC Water, bearing legal responsibility for regulatory submissions. Assists with the Storm Water Pollution Prevention Plan (SWPPP), ensuring effective pollution control beyond the plant boundaries as part of interceptor system management. Monitors and reports potable water loss in the distribution system and the daily combined sewer flow into the Blue Plains Advanced Wastewater Treatment Plant. Coordinates activities associated with SCADA and process control systems for the water distribution, wastewater, and stormwater collection systems. Directs staff in the coordination of outages, construction projects, control assignments, and maintenance activities at the Washington Aqueduct to ensure an uninterrupted supply of potable water. Ensures the operational integrity and performance of specialized infrastructure assets such as Fabridams, reservoirs, pump stations, tanks, and the Potomac Interceptor. Oversees and supports execution of high-value, complex contractual agreements specific to pumping operations and system rehabilitation. Directs the review, development, and implementation of design documents, technical plans, and specifications for assets such as pump stations, reservoirs, tanks, and pipelines. Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity. Oversees operational and process analysis for water, sewer, and stormwater pumping systems to improve efficiency, reduce costs, and integrate technological advancements. Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability. Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources. Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy. Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions. Oversees long-term planning, including budgeting, resource allocation, and program goal setting for pumping operations. Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration. Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability. Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience. Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning. Participates in executive-level planning and decision-making to align sewer initiatives with capital programs and enterprise strategy. Responds to operational challenges and emergencies while maintaining continuity of service. Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations. Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjusts in objectives, work plans, schedules, and commitment of resources. Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Ten years (10) of progressive experience related to the management and/or operation of water delivery and wastewater collection systems or similar operations, with five (5) years of experience in a senior and/or executive management role. Demonstrated success in leading multidisciplinary field teams responsible for operating and maintaining mechanical and electrical systems in a utility environment. Experience fostering a culture of safety, accountability, and continuous improvement. Minimum Education Requirements: A bachelor's degree in Business, Management, Engineering, Environmental Science, or a related field from an accredited college or university OR an equivalent combination of education and experience as stated below: Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs). Required Skills: In-depth knowledge of the operation and maintenance of pump stations, booster stations, lift stations, force mains, and pressure regulating systems. Hands-on experience with mechanical and electrical systems including motors, pumps, VFDs, control panels, and backup generators. Strong understanding of SCADA systems, telemetry, remote monitoring, and PLC-based control systems. Experience ensuring compliance with federal, state, and local regulations such as the Safe Drinking Water Act (SDWA), Clean Water Act (CWA), National Pollutant Discharge Elimination System (NPDES), Capacity, Management, Operation, and Maintenance (CMOM) requirements, and MS4 permitting. Familiarity with reporting, permit management, and environmental monitoring protocols. Proven experience developing and implementing preventative and predictive maintenance programs using CMMS platforms (e.g., Cityworks, Maximo). Background in condition assessment and reliability-centered maintenance strategies for pumping infrastructure. Experience supporting or managing capital improvement projects for pump station upgrades, equipment standardization, and energy efficiency initiatives. Ability to collaborate with engineering teams on technical specifications, design reviews, and commissioning processes. Strong background in budget development, equipment procurement, vendor management, and cost control for large operational programs. Experience managing third-party maintenance contracts and specialized service providers. Skilled at cross-functional coordination with water distribution, wastewater collections, treatment, engineering, and emergency response teams. Experience presenting operational updates, project statuses, and compliance summaries to senior leadership and regulatory bodies. Proven track record of leveraging data to optimize maintenance schedules, reduce overflows, and extend asset life. Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities. Experience managing labor relations including union negotiations and performance management. Required Licenses & Certifications: Must possess and maintain current or acquire within 18 months from the date of hire, ABC certification, Distribution Systems Operator IV, Collection Systems Operator IV or equivalent MD or VA certification. Required Languages: English Physical Requirements: General office conditions Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A *The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.” If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ************************* .

*A cover letter is required. Please add/attach it with resume.* About Us Each year, thousands of content professionals from all corners of the broadcast, media and entertainment ecosystem go to NAB Show. It's designed for those striving to drive listeners and engage viewers in larger numbers for greater reach. And it's imagined for those seeking to create uncommon audio and visual experiences. NAB Show is produced annually by the National Association of Broadcasters at the Las Vegas Convention Center in Las Vegas, as well as NAB Show New York in New York City. NAB is the premier advocacy association for America's broadcasters. NAB advances radio and television interests in legislative, regulatory and public affairs. Through advocacy, education and innovation, NAB enables broadcasters to best serve their communities, strengthen their businesses and seize new opportunities in the digital age. Summary This position is responsible for the management of content partnerships and the operational processes and procedures to support the execution of the content programs for NAB Show and NAB Show New York. This position is also responsible for creating a best-in-class experience speakers, from pre-show, onsite, and post-show. Essential Functions Partnership and Relationship Management Serve as the day-to-day point of contact for all content and educational partners. Manage partnership agreements, from negotiation through execution, ensuring compliance with deliverables, marketing support and deadlines. Collaborate with Marketing, Operations and Business Development teams to ensure partner content aligns with overall event and brand goals. Maintain positive, productive relationships with partners and stakeholders to ensure successful program execution. Contracting, Financial Management, and P&L Oversight Draft, execute, and track contracts related to partner and content programs. Working with the Operations Team and the Partners, develop the budget for all partner programs and provide quarterly forecasts. Process invoices and payments for all content related services and partnerships. Manage P&L statements for assigned partner programs, ensuring accurate budgeting and reconciliation. Work with Finance and department leadership to maintain accurate financial documentation and reporting. Speaker Experience and Program Operations Develop a best-in-class speaker customer service program to ensure speakers have an exceptional experience working with NAB pre-show through post-show. Oversee all aspects of the speaker management process from recruitment and onboarding to communications and on-site coordination. Work with internal teams and vendors to maintain session and speaker data in the content management system Develop data entry guidelines for in the input of content into the content management system including session description criteria and keyword terms and tagging. Support the development of conference schedules, session documentation, and presentation materials as needed. Manage third party vendors supporting the content function, including speaker management tools, CMS systems, and production partners. Content Programming Collaborate with VP, Content Strategy and Programs, to support the development and execution of select workshops, floor theaters and partner-led educational activities. Produce sessions as assigned including, but not limited to, providing session descriptions, researching and recruiting speakers, and overseeing successful execution onsite. Provide feedback and recommendations to improve content flow, logistics, and delivery. Ensure programming execution aligns with NAB's audience engagement and event objectives. Operational Leadership and Administration Support the content team by developing workflows, templates and tools to streamline operations. Coordinate internal communications, reporting, and scheduling for content operations. Ensure all content-related activities are executed efficiently, accurately, and in alignment with event timelines. Other Duties Maintain awareness of industry trends, partner opportunities, and operational best practices. Assist with on-site execution during NAB Show and NAB Show New York. Perform other duties as assigned. Required Education and Experience Four-year degree and 7-10 years of related experience. Demonstrated experience managing partner relationships, contracts and budgets. Strong project management and organizational skills with attention to detail. Excellent communications skills (written and verbal) and interpersonal skills. Experience managing CMS platforms and speakers databases. Proven ability to manage multiple concurrent projects and stakeholders. Keeps up to date with best practices in content and educational program development and business/industry trends. Availability to travel domestically up to 10% of the time. Preferred Education and Experience Experience in live event or conference production and speaker logistics. Familiarity with trade show models and event strategies. Understanding of the media, entertainment, and technology industries (film, TV, streaming, radio, etc.) Work Location and Schedule Availability to work hybrid work schedule which includes at least three days in the Washington D.C. office. Ability to travel domestically up to 10% of the time. NAB is an equal opportunity employer. NAB strictly prohibits all forms of unlawful discrimination and/or harassment, including discrimination and/or harassment of employees or job applicants on the basis of legally protected status or condition.

Job Description The Herald Group has entered an exciting growth phase. As we scale in size, complexity, and impact, we're investing in the infrastructure needed to expand our team and sustain a values-driven culture. We're seeking an experienced, hands-on HR leader who thrives in fast-paced, entrepreneurial environments-someone who can design systems, support managers, and contribute strategically while rolling up their sleeves to execute with excellence. This is a unique opportunity to shape the employee experience and build the people strategy at a pivotal moment in our firm's evolution. The Director, People & Culture Operations will build and support HR functions across the full employee lifecycle-from recruiting and onboarding to compensation, performance management, professional development, and culture. This role is critical to ensuring that our people practices support outstanding client service and long-term business growth. Core Responsibilities Work may include, but is not limited to, the following: Manage end-to-end recruitment and onboarding processes Design and implement scalable HR systems, policies, and tools to support headcount and revenue growth Manage HR technology (e.g., ATS, HRIS) and use people analytics to inform leadership decisions and workforce planning Oversee performance management and feedback programs, including goal-setting cycles Support compensation and benefits strategy and administration Equip and coach managers to lead high-performing teams through toolkits, training, and real-time support Drive culture and engagement initiatives aligned with our Six Pillars: Trust, Ownership, Progress, Career Growth, Balance, and Teamwork Manage internal communications Implement employee programs Ensure compliance with all applicable employment laws and HR best practices Advise managers on policy interpretation and employee relations matters Serve as the internal expert of our offered health plans Partner with leadership on workforce planning and organizational design Monitor industry trends and implement best practices in hiring, retention, and talent development Requirements Qualifications 8+ years of progressive HR experience, including leadership of key initiatives or teams Experience in similar organizations Bachelor's degree in HR or a related field; SHRM‑SCP or SPHR certification preferred Proven success building HR infrastructure in fast-growing organizations Energetic self-starter and resourceful problem solver-able to take initiative and drive results Excellent interpersonal and communication skills, with a collaborative mindset and diplomatic judgment Calm under pressure, with strong follow-through and attention to detail in deadline-driven environments Proactive, adaptable, and outcomes-oriented Strong ethical judgment and commitment to confidentiality Benefits Health, Dental & Vision Insurance for all employees 401(k) with matching and profit sharing 4 weeks of paid time off (PTO) in your first year Paid Parental Leave Transportation subsidy

This Nonprofit organization works to expand health, education, and economic opportunity for all members of our community, ensuring equity across race, gender, income, and ability. By uniting partners across sectors, we bring together the people and resources needed to drive meaningful, collective impact. The Director of Corporate Partnerships serves as both a strategic leader and a frontline fundraiser, playing a pivotal role within the Development Team and guiding the department that drives the organization's largest source of revenue. This position manages a team, each responsible for their own corporate partner portfolios. Together, the team builds and sustains relationships with corporate donors through identification, cultivation, solicitation, and stewardship, while also overseeing a dynamic workplace giving program. The Director, Corporate Partnerships will: Lead the immediate, near-term, and long-term strategic planning, implementation, growth, and maintenance of a robust Corporate Partnerships Program and Team. Lead and manage a highly collaborative team in all identification, cultivation, solicitation, and stewardship efforts with Corporate and workplace campaign prospects and donors. Support the CEO, CDO, and Board of Directors in their corporate engagement efforts. Manage and report on Corporate Partnerships expense and revenue budget. Meet and/or exceed annual revenue goals. Meet the minimum annual fundraising growth goals. Track, and report on Corporate Partnerships Team's progress, utilizing established key performance indicators (KPIs). Manage a portfolio of Corporate Partners: Serve as the primary relationship manager in identification, cultivation, solicitation, and stewardship of Corporate Partners with the capacity to support at the 5 figure level on an annual basis. Secure new corporate partnerships and activations. Document all portfolio-related activities using the donor database Andar. Supervise front-line team who manage a portfolio of a minimum forty corporate partners each and lead on workplace campaign and partnerships. Other duties as assigned. Educational Background & Experience Bachelor of Arts, Bachelor of Science. Masters Degree preferred Minimum seven (7) years of fundraising experience, with experience in corporate partnership, and a proven record of accomplishment of securing complex corporate partnerships valued at six-figures-plus. Experience leading and managing a successful fundraising team; including recruiting, managing, evaluating, developing, and training development staff. Salary Range is $120,000 - $125,000, in addition to a competitive benefits package including paid leave, healthcare benefits, retirement matching, and discretionary bonus options. Interested applicants should submit their cover letter and resume to the online application portal. If you have any questions, you can email Sophia LaFontant at [email protected]. Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector. Continue reading our about our commitment at nonprofithr.com/deinow.

Title: Director of District and School Partnerships About Effective School Solutions: Effective School Solutions (ESS) is a leading provider of school-based mental health services for K-12 students. Serving over 6,000 students daily across 120+ districts in 12 states, ESS offers high-acuity clinical care typically found in private practices or schools, within public school settings. In response to rising mental health challenges among youth, ESS has expanded its services to include a wider range of programming, professional development, and consultative solutions for districts. About the Role: ESS is seeking a high-energy, results-driven individual to join our team in Washington State. This role is ideal for someone eager to be part of a company with a strong track record of success and growth. Key to success will be relentless prospecting, strong organizational skills, and a deep understanding of the K-12 educational landscape. The individual will work with a seasoned management team dedicated to providing top-notch services. Extensive training will be provided to ensure a thorough understanding of ESS's service model. Responsibilities and Duties: Education & Mental Health Partnerships Build and maintain partnerships with school districts, including superintendents, special education directors, and student services leaders. Leverage a strong background in K-12 mental health, special education, or student support services to understand district needs and position ESS solutions effectively. Navigate state-level education and funding structures (Title funds, ESSA, IDEA, Medicaid, mental health grants, etc.) to identify opportunities for partnership growth. Sales & Business Development Lead consultative sales efforts to promote ESS programs and services within assigned territories. Consistently meet or exceed sales and revenue goals through a combination of prospecting, presentations, and relationship cultivation. Develop new district partnerships in “white space” markets while expanding relationships with existing ESS partners. Manage long-cycle sales processes (6-18 months) that involve multiple decision-makers and complex stakeholder dynamics. Strategic Account Management Manage and grow large, multi-stakeholder district accounts to achieve retention and expansion goals. Build internal champions and map district decision-making structures to advance ESS's position and long-term success. Collaborate with ESS executives, marketing, clinical, and operations teams to deliver impactful district outcomes and drive partnership growth. Pipeline & Process Management Utilize Salesforce or similar CRM tools to manage pipeline activity, track revenue forecasts, and document stakeholder relationships. Demonstrate strong discipline in maintaining accurate pipeline updates, thorough documentation, and consistent outreach activity. Use data to inform strategy, track progress, and ensure accountability to sales goals. Revenue & Growth Achieve quarterly and annual revenue targets through both new business development and expansion of existing partnerships. Drive revenue growth by identifying new opportunities, leading renewals, and developing multi-year district agreements. Relationship Building & Consultative Selling Establish and maintain long-term relationships with district leaders and education agencies. Identify district pain points (e.g., staff shortages, compliance challenges, student mental health needs) and align ESS solutions to address them. Lead presentations and negotiations with executive-level stakeholders, including superintendents and boards of education. Territory Knowledge & Agility Maintain a deep understanding of district and state dynamics, funding trends, and policy changes impacting student mental health. Adapt territory strategies based on emerging district needs, opportunities, and competitive dynamics. Access & Relationship Development Execute targeted strategies to engage both cold and warm district leads. Collaborate across ESS teams and functions to expand access, visibility, and influence in key territories. Promote teamwork, accountability, and trust in all interactions. Industry & Positioning Expertise Stay informed on the K-12 education landscape, particularly as it relates to student mental health and special education. Understand ESS programs and competitor offerings to position ESS as a best-in-class partner. Stakeholder Influence & Champion Development Identify and cultivate champions, allies, and influencers within district decision-making teams. Develop relationship maps to strengthen ESS's influence and deepen account penetration. Revenue Accountability Maintain consistent progress toward quarterly and annual revenue goals using metrics, reporting, and CRM data to guide execution and results. Qualifications and Skills: Bachelor's degree required; master's degree preferred. 7+ years of educational sales experience or a background in school leadership. Proven track record of achieving quotas, particularly in new business development. Strong interpersonal skills. Excellent verbal, written, and presentation skills. Deep understanding of the K-12 market, specifically in Washington State. Demonstrated success in multi-channeled prospecting approaches. High degree of motivation to achieve success and passion for the work. Ability to travel up to 50% of the time, including some overnight travel. It's not enough to have an incredible mission, join us because you share our values too: Innovation: The world of mental health changes quickly. We respond to these changes by constantly exploring new ways to support our students, families, and school districts. We take an innovative approach, using data and research to find the best therapeutic approaches. At ESS, we foster creativity and learning, empowering our staff to drive positive change in our communities. Accountability: To us, accountability means keeping our promises. We acknowledge mistakes and use them as opportunities to improve. This commitment strengthens trust and drives our mission. Integrity: We view integrity as doing the right thing even when no one is looking. It's the bedrock of our work, guiding every decision and action. We prioritize open communication, sincerity, and authenticity in all our interactions, showing up consistently for each other and for the people we serve. Impact: Impact isn't just a goal-it's our reason for being, our "why". We focus on delivering measurable results and creating lasting change. We're passionate about making a real difference in the world, one student, one family, and one school district at a time. Compassion: We create opportunities for every individual to feel seen, heard, and valued. By cultivating empathy and understanding, we create an environment where everyone feels safe to express themselves authentically. Collaboration: We embrace and leverage diverse talents, perspectives, and resources. Working together, we amplify our collective impact and empower those we serve, ensuring every individual receives the support they need to thrive. Why join Effective School Solutions? ESS is focused on addressing one of the biggest challenges our country is facing - - the mental health of our youth. ESS is a dynamic organization with a strong record of accomplishment of innovation and growth. ESS provides staff with excellent career growth opportunities. ESS offers staff competitive compensation and benefits offerings. ESS values employees' voice and perspective and has multiple methods to give feedback and input on company decisions ESS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. The Salary Range for this position is $115K/yr - $125K/yr + Commission.

As the Director, Operations & Strategic Projects at CredLens, you will play a pivotal role in driving operational excellence, applied research, and strategic projects across the organization. This role blends research analysis, project management, and organizational strategy to accelerate the growth and impact of CredLens - a national data trust committed to delivering verified outcomes for non-degree credentials. You will serve as a connector between research, strategy, and operations, ensuring projects are effectively scoped, executed, and aligned with the organization's mission. The ideal candidate thrives in a startup environment, balances analytical rigor with hands-on execution, and brings exceptional communication and organizational skills to a rapidly evolving team. CredLens is building a nonprofit national data trust focused on verified outcomes for non-degree credentials. The effort is an initiative launched by the Strada Education Foundation in 2024. CredLens will deliver actionable insights and power ongoing research for industry-based, professional, and workforce credentials. CredLens is designed to fill the data gap for non-degree credentials. The attainment of these credentials is growing, but there is little to no data tracking their outcomes. CredLens will offer tailored data analytics and visualizations to credential issuers, workforce training providers, philanthropic funding partnerships, and state system partnerships to support the continuous improvement of credential quality and to support informed funding and scaling decisions. The Director, Operations and Strategic Projects has four core responsibility areas, listed below with the approximate time required.Area 1: Strategic Operations & Project Management (40%) Lead cross-functional initiatives that align with organizational priorities - including state data collaborations, workforce policy research, and operational improvement projects. Develop project plans, manage timelines, and ensure accountability across teams. Build and refine organizational processes and systems to improve efficiency and scalability. Support internal reporting, dashboards, and KPIs to track progress against strategic goals. Area 2: Strategic Planning & Special Projects (30%) Support leadership in developing strategic frameworks, business plans, and growth initiatives. Coordinate high-priority initiatives and partnerships - including philanthropic funders, state systems, and postsecondary institutions. Serve as a thought partner to senior leaders on research translation, communications, and stakeholder engagement. Area 3: Research & Analysis (20%) Conduct applied research on topics such as workforce Pell, credential quality, and outcomes measurement. Translate complex data into actionable insights and narratives for internal and external audiences. Partner with the research and data teams to design and execute studies that inform national credentialing policy and practice. Produce briefs, memos, and presentations synthesizing findings and policy implications. Area 4: Collaboration & Communication Represent CredLens in cross-sector conversations with education, workforce, and data partners. Draft high-quality materials for funders, partners, and executive communications. Facilitate collaboration across internal teams and external stakeholders, ensuring consistent messaging and follow-through. Education & Experience Education: Bachelor's degree or equivalent progressively responsible experience. 8+ years of experience in operations, or strategy in education, workforce development, or related sectors. Proven track record managing complex, multi-stakeholder projects from conception to completion. Strong applied research skills: data interpretation, policy analysis, and translating findings into actionable insights. Demonstrated ability to thrive in a fast-paced, startup or early-stage environment. Skills Required Exceptional verbal and written communication skills. Analytical, detail-oriented, and intellectually curious. Strong time management, prioritization, and follow-through. Skilled in Google Workspace, Excel, data visualization, and project management tools (e.g., Asana, Monday, or Smartsheet). Comfortable navigating ambiguity and building structure where none exists. Mission-driven, collaborative, and grounded in values of inclusion, learning, and innovation. $115,000 - $130,000 a year The pay range listed is based on national compensation benchmark data and may vary depending on skills, experience, job-related knowledge, variations in cost of labor, and in some cases, geographic location. The exact job offer will be determined based on several factors such as the candidate's individual skills, qualifications and experience relative to the requirements of the role. The range displayed with the job posting represents the minimum and maximum target for new hire salaries for the position across the U.S. The company also reviews and considers internal equity (current employee salary) when hiring new employees to the organization. The range is the expected starting base salary for someone hired into this position with room to grow professionally, including increased earning potential beyond the starting pay range. Beyond a new hire's base salary, Strada also offers all full-time employees a comprehensive employee benefit package. Mission and Values Alignment:Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment. Strategy and Innovation Leadership:Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach - toward a shared aim - accordingly. Strategic Problem Solving: Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization. Execution and Operations Leadership:Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution. DEI Commitment:Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts. Relationship Building and Collaborative Capabilities: Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills-including identifying and working through challenges-underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization. Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.

The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Director, Water Operations Job Code: OA0434 Supervises Directly: Yes New or Revised: New Regular or At-Will: At-Will Date Last Revised: 5/13/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Water Operations-Central Administration, Operations Salary Schedule: Executive Grade Cost Center Code: 813000 Grade: ESSB Essential Position: Yes Reports To: Vice-President, Water & Sewer Operations EEO Code: Officials and Administrators Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Director, Water Operations is a senior-level leader responsible for the strategic direction, oversight, regulatory compliance, and operational performance of the water distribution system. This position directs field operations, maintenance, emergency response, and capital planning related to potable water infrastructure. The Director ensures safe, reliable and compliant delivery of potable water to the community while promoting workforce development, asset stewardship, and interdepartmental collaboration. Essential Duties & Responsibilities: * Oversees the development and implementation of repair and maintenance and asset management programs specific to potable water transmission and distribution infrastructure (e.g., water mains, valves, hydrants) to ensure the health and safety of the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act (SDWA). * Oversees and supports execution of high-value, complex contractual agreements specific to potable water operations and system rehabilitation. * Directs the review, development, and implementation of design documents, technical plans, and specifications for potable water transmission and distribution infrastructure assets. * Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity. * Oversees operational and process analysis for potable water systems to improve efficiency, reduce costs, and integrate technological advancements. * Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability. * Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources. * Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy. * Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions. * Oversees long-term planning, including budgeting, resource allocation, and program goal setting for water operations. * Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration. * Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability. * Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience. * Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning. * Participates in executive-level planning and decision-making to align water initiatives with capital programs and enterprise strategy. * Responds to operational challenges and emergencies while maintaining continuity of service. * Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations. Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjustments in objectives, work plans, schedules, and commitment of resources Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public. Required Skills & Qualifications Required Experience: Ten (10) years of progressive leadership experience leading water utility operations with five (5) years of experience in a senior and/or executive management role. Proven experience managing multi-disciplinary field operations teams. Demonstrated ability to lead organizational change, foster team culture and implement accountability frameworks. Minimum Education Requirements: Bachelor's degree in civil/environmental engineering, water resources management, environmental science, public administration, business management, or a closely related field, with substantial professional experience in water transmission and distribution system operations and management OR an equivalent combination of education and experience as stated below: Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs). Required Skills: Thorough understanding of water distribution systems including valve and hydrant programs, leak detection, main repairs, meter maintenance, and system pressure management. Experience overseeing regulatory compliance and achieving water quality targets. Familiarity with SCADA systems, GIS asset management platforms and CMMS tools. Development and execution of preventive and predictive maintenance programs. Background in long-range capital planning and asset lifecycle management. Oversight of multi-million-dollar operation budgets, procurement and vendor management. Experience managing labor relations including union negotiations and performance management. Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities. Led or participated in the deployment of smart water technologies, AMI systems or digital twins. Familiarity with innovation strategies in the water sector, such as non-revenue water reduction and resilience planning. Required Licenses & Certifications: N/A Required Languages: English Physical Requirements: General office conditions. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values -accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************