Senior operations manager jobs in District of Columbia - 673 jobs

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

A prominent animal care organization in Washington, DC is seeking a dedicated Shelter Operations Manager to lead workflow and daily operations at their shelters. This role involves overseeing a team, ensuring exceptional veterinary care, and managing all shelter functions including animal intake and outcome processes. The ideal candidate will have extensive experience in staff management and animal handling and will be committed to the mission of supporting animal welfare within the community. #J-18808-Ljbffr

A dynamic consulting firm in Washington, DC is seeking a Senior Strategic Program Manager to manage a team supporting federal clients. The successful candidate will ensure quality deliverables, maintain strong client relationships, and drive strategic initiatives, requiring 10+ years of project management experience and an active Top Secret Clearance. The role offers a competitive salary and a hybrid work environment. #J-18808-Ljbffr

A fast-growing artisanal bakery is seeking a Multi-Unit General Manager to oversee multiple locations in Washington, D.C. The ideal candidate will have over 4 years of management experience in hospitality or food service, exceptional leadership skills, and a passion for delivering outstanding customer experiences. This hands-on leadership role also offers a competitive salary and opportunities for professional growth in a collaborative team culture. #J-18808-Ljbffr

Washington, District of Columbia, United States Who we are Metropolis is an artificial intelligence company that uses computer vision to enable frictionless, checkout-free experiences. We are reimagining parking to enable millions of consumers to drive in and out quickly and conveniently, with the goal of powering checkout-free experiences anywhere you go. Who you are Metropolis is seeking a dynamic, results-oriented Vice President of Operations to lead parking operations across a designated region. This executive-level role is responsible for driving operational excellence, maximizing financial performance, and delivering exceptional customer experiences across multiple locations. The Vice President will serve as a strategic leader, overseeing a team of regional and operations managers while partnering with cross-functional leaders to scale and optimize the business. What you'll do Develop and execute regional strategies to drive growth, operational efficiency, and profitability Identify new business opportunities and lead expansion initiatives within the region Collaborate with executive leadership to align regional plans with corporate goals and vision Define and monitor key performance indicators (KPIs) to drive continuous improvement Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance Lead technology adoption across locations to streamline operations and enhance customer experience Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks Ensure regional financial targets are met or exceeded Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives Support sales and marketing efforts by providing local market insights and fostering strategic partnerships What we're looking for Bachelor's degree in Business, Operations Management, Urban Planning, or a related field; MBA or advanced degree strongly preferred 10+ years of experience in multi-site operations, parking management, or facilities management, with at least 5 years in a senior leadership role Proven ability to drive revenue growth, manage P&L, and lead large operational teams Deep understanding of parking industry regulations, customer experience best practices, and operational metrics Excellent leadership, communication, and stakeholder management skills Ability to travel frequently within the assigned region Nice to have Familiarity with parking technology platforms and data-driven decision making #J-18808-Ljbffr

Institute for Portfolio Alternatives (IPA) is seeking a driven, detail-oriented Head of Operations to lead the day-to-day management of internal processes and ensure organizational efficiency. This role is focused on structure and results, keeping the organization operating at a high level as it continues to grow. We're looking for someone who thrives on execution, builds strong systems, and knows how to manage people, priorities, and processes. You'll be the go-to leader for making sure projects stay on track, internal operations are optimized, and the team is set up for success. This role is well-suited for someone who excels at managing complex operations, streamlining workflows, and maintaining consistency in a fast-moving environment. The association is based in Washington, D.C., but the position is fully remote/home-based. Candidates will be considered from within and outside the Washington, D.C. metropolitan area. The role requires up to 15% travel. We are a small, committed, and highly collaborative team where adaptability and teamwork are essential. Major Responsibilities Operational Leadership: Direct and oversee the IPA's daily operations, ensuring alignment with organizational goals and priorities. Team Management: Lead, mentor, and support staff, fostering a culture of accountability, collaboration, and professional growth. Process Optimization: Improve operational workflows, technology use, and organizational systems to enhance efficiency. Project Management: Oversee major organizational initiatives, ensuring timely, on-budget, and high-quality delivery. Performance Monitoring: Establish and track key operational metrics to measure organizational effectiveness and recommend improvements. Cross-Departmental Alignment: Ensure that all departments and functions are coordinated and working toward common goals, resolving conflicts and eliminating inefficiencies. Vendor & Partner Management: Manage relationships with external vendors, consultants, and service providers to ensure quality and cost-effectiveness. Reporting Relationships Reports to the IPA President & CEO and works closely with staff and external consultants. Required Skills and Qualifications Proven leadership experience in operations, administration, or related roles, preferably within a trade association, nonprofit, or professional services environment. Experience in the financial services industry is a plus. Demonstrated success managing teams, overseeing budgets, and leading complex projects. Strong organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment. Technologically adept, with experience implementing and managing systems to improve organizational efficiency. Bachelor's degree required; advanced degree a strong plus. Minimum of 7 to 10 years of progressively responsible experience in operations or related leadership roles. #J-18808-Ljbffr

Vertex Integration Partners is partnered with a top tier national electrical contractor to identify a Division Manager to lead and scale operations in Northern Virginia, one of the most active data center markets in the world. This is a senior leadership role with full ownership over people, projects, and performance in a high growth region. Why this opportunity stands out This is not a maintenance role. This is a build and lead opportunity. The incoming Division Manager will have real authority to shape strategy, grow market share, and build a high performing team within a well capitalized, nationally respected organization that is deeply entrenched in mission critical and data center construction. If you are currently operating as a Senior Project Executive, Operations Manager, or Division level leader and want more influence, scale, and upside, this role offers that path. Responsibilities Lead all operational aspects of the division including project execution, staffing, safety, and financial performance Oversee multiple large scale mission critical and data center projects simultaneously Build, mentor, and retain Project Executives, Project Managers, Superintendents, and support staff Drive client relationships with hyperscale, colocation, and mission critical customers Partner with preconstruction and estimating teams to support pursuit strategy and backlog growth Own division level P and L, forecasting, and operational metrics Ensure safety, quality, and schedule excellence across all active projects Ideal background 15 plus years of experience in electrical construction or mission critical construction Proven leadership experience managing large teams and complex projects Strong background in data centers, mission critical, and large scale commercial electrical work Experience operating at the Project Executive, Operations Manager, or Division Manager level Ability to lead in a fast paced, high accountability environment Strong financial and operational acumen Location Northern Virginia Local leadership presence expected Relocation support available for the right candidate Compensation and benefits Highly competitive base salary Performance based bonus structure Long term incentive and ownership mindset culture Comprehensive benefits package Backing of a large, financially strong national contractor Exact compensation will be commensurate with experience and scope of responsibility. Why partner with Vertex Vertex Integration Partners specializes exclusively in mission critical and data center leadership recruitment. We work closely with our clients and candidates to ensure long term alignment, not transactional placements. All inquiries are handled with strict confidentiality.

Chiropractic Health Partners (CHP) is a Management Services Organization (MSO) that acquires and grows practices by providing its partner physicians with the resources, analytics, and expertise needed to add new service lines, build de novo locations, recruit additional providers, improve marketing and optimize processes. We enable our chiropractic doctors and providers to focus on patient care while we focus on managing the business aspects of their practice. The organization continues to grow rapidly through its acquisition strategies and growth initiatives. The Brydon Group (**************** invested in CHP in July 2023, recognizing the need for larger players in this highly fragmented market. The Brydon Group invests in healthcare services, Business to Business (B2B), Business to Government (B2G) and software services. About the Role Reporting to the Chief Executive Officer, the Vice President of Operations for CHP will be a key part of the management team for this fast-paced, innovative growth company. This operations executive with a high financial acumen will lead chiropractic practices and centers that may also be multidisciplinary and integrated across their respective region and connecting areas. The leader will work with other MSO executives to lead their region's initial strategic plan but will also be tasked to identify additional areas of opportunity and growth and will ensure each practice under his/her leadership is operating in a highly efficient and effective way that benefits our employees, physicians, providers, and the patients we see. Vice President of Operations will Hold P&L accountability for his/her assigned region leading a management team of Practice Administrators and staff; manages revenue growth, operations, labor management, contract management and clinical outcomes Implement The Remarkable Practice (TRP) operational processes to support the introduction of new services, equipment and cash-pay care plans Manage development of de novos from concept to opening and the reconfiguration of existing centers Develop and implement strategic operating plans and goals for assigned region Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts Develop and implement regional growth strategies which may include adding additional ancillary services to practices, recruiting additional providers, opening new offices, and/or acquiring new practices Demonstrate knowledge of CHP's mission, vision, and values; provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce while adhering to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior Build robust relationships with physicians across the region, develop communication strategies to ensure alignment on initiatives and change Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise Achieve cooperation and teamwork through effective communications and positive relations with physicians, leadership, and staff; successful influencer who can interact effectively with diverse groups of stakeholders Work to continuously assess all staffing needs in support of practice operations and driving for continued upskilling of talent through hiring Understand the value of technology and is able to address issues of cost, benefits and risk Vice President of Operations will be a critical and analytical thinker who understands how to find solutions to support a high growth company. In addition to vision, this Vice President will be able to personally execute against the plans, and push their team to do the same. This leader will be hands‑on with deep business and healthcare operations and financial acumen, analytical skills, strategic insight, sound judgment and in‑depth experience in growth companies. Additionally, they will have proven to be a critical member of the management team and make contributions viewed to be of value to the company. Specifically, you must have: Qualifications 8+ years' healthcare experience with 5+ years' multi-site Practice Leadership experience, both required Master's Degree in Business Administration or Healthcare Management or related discipline, strongly preferred M&A Integration experience in healthcare is preferred Leadership experience in a large, for-profit multi-site organization, required. Experience working in a growth-oriented, fast paced environment Demonstrated excellent management skills, program implementation, and quality improvement Proven success in growing a healthcare operation Must have demonstrated experience in partnering with physicians in clinic operations & expansion Previous management consulting, investment banking and/or private equity experience is a plus Characteristics and Behaviors for Success Leadership: Develops and Maintains a successful platform of leadership strategy/structure/ people/process Well-developed leadership, communications, and influencing skills; unquestioned integrity. Experience as a member of a leadership team. Must be willing to challenge a point of view when necessary, offering alternative constructive suggestions. Team Building: Recruit, Develop, train and motivate a best-in-class care team and empower them to achieve - the ability to motivate a team toward excellence A strong reputation for building, developing and leading a respected and growth-oriented team with a strong desire to win in a highly competitive marketplace. Results-oriented: Guides, coaches, and drives collaboration across matrixed team to achieve goals and deliverables; takes initiative and drives for results to ensure company and team achieve; ownership of outcomes - both positive and negative Collaboration: Works effectively with functional team members, physicians, other practices, etc., and ensures adequate communication and change management through the process Vision: Intimately knows the business, industry, care model and can shape future delivery for our patients and success of the overall organization Critical Thinking/Analytical: Excellent problem solver and ability to see all sides to come to the best decision A proven creative bent with a strong operational focus. Ability to master complex business problems and have the intellect and pragmatism to be able to effectively handle ambiguity and manage change. Change Management: Ability to drive change through an organized process, bringing people along to ensure results are achieved A blend of both large and midcap multi-site healthcare services company experience preferred Location The preference is for this role to be located in the Baltimore, MD / Washington DC area or the Tampa / Sarasota, FL area, but CEO is open to hybrid and remote working models. Position will involve up to 50% travel depending on where the employee is based (as current operations are in Florida and Maryland). Compensation & Career Path This is a full-time salary position and compensation will depend on experience, ranging from $150,000 to $175,000 in annual OTE. 401k, Health, dental, vision, short-term disability, long-term disability and life insurance #J-18808-Ljbffr

A leading hospitality service provider is seeking an experienced general manager for their operations in Washington, DC. This role involves overseeing a boutique law firm's entire food service department, with responsibilities including budget management, staff supervision, and ensuring food and safety compliance. With a focus on communication and hospitality, the ideal candidate will possess strong financial management skills and a background in food service. The compensation is competitive, up to $100,000 annually, along with additional benefits. #J-18808-Ljbffr

Join us for this incredible opportunity at the Hyatt Regency Washington on Capitol Hill, just steps away from the U.S. Capitol building. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running! The Assistant Director of Operations supports the Director of Operations and Hotel Leadership Team in driving operational excellence, colleague engagement, and financial performance in alignment with Hyatt's purpose of care. This role is a key operational leader, with approximately half of the time dedicated to Hyatt's Project Olympia (productivity-focused initiatives) and the other half overseeing operations and other priorities as assigned. The ideal candidate is a strong, hands‑on leader, with extensive experience leading multiple complex Food and Beverage and/or Rooms Division operating departments who demonstrates ownership, accountability, and the ability to lead through others, while fostering collaboration across all departments. Food and Beverage experience is a plus. We are seeking a strong candidate who is ready to drive impact and intentionally views this role as a developmental opportunity, demonstrating motivation to learn, grow, and exhibit readiness to progress into the next role. Key Responsibilities Oversee Hotel operations, ensuring consistency with Hyatt brand standards, guest satisfaction, and financial objectives. Lead and support Project Olympia, by driving productivity, efficiency, and labor optimization while maintaining service excellence and colleague engagement. Review and interpret financial and operational reports; demonstrate strong numerical and analytical capability. Support cross-functional collaboration and alignment across departments to achieve hotel-wide goals. Actively lead through department leaders, empowering them while reinforcing accountability and performance expectations. Manage multiple priorities effectively in a dynamic hospitality environment. Model Hyatt leadership expectations by demonstrating care for guests and colleagues, clear communication, and professionalism. Coach, counsel, and develop department heads and managers to ensure strong performance, accountability, and continuous growth, while building a leadership pipeline aligned with organizational goals and future readiness. Execute additional operational responsibilities as assigned by the Director of Operations or Leadership Team The annual salary for this position ranges from $94,000 to $113,000. Benefits available with this position include: Medical / Dental / Vision Insurance 401k Retirement Savings Plan (RSP) Basic Life Insurance Paid vacation, sick days, new child leave, and holidays EEO Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications 3-5 years of Department Head experience in large Hotel operations. Proven ability to manage and influence at all levels of the organization. Strong proficiency in labor management, scheduling, and financial controls. Demonstrated ability to multitask, prioritize, and execute through others. High level of ownership, accountability, and follow-through. Excellent verbal and written communication skills. Ability to read, write, and speak English fluently. Experience in a Full-service Hyatt or comparable branded hotel environment. #J-18808-Ljbffr

A leading organic grocery retailer in Washington, DC is seeking a General Manager to oversee operations and foster employee development. The role offers a competitive salary range of $80,000 to $100,000 per year and comprehensive benefits, including a 401k matching. Ideal candidates should possess leadership qualities and a passion for enhancing customer experience, along with relevant management experience. #J-18808-Ljbffr

About the Brand “We've spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it's made for her, not handed to her. If you've ever felt unseen in the brilliance, we made this brand with you in mind. And we're just getting started.” - Founders, Aakrosh & Kinnari. HYOU is for the woman who doesn't wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE. About the Role We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Georgetown February 2026. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience. As the General Manager, you will be the embodiment of the brand's values and aesthetics-serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long‑term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand's professionalism, warmth, and excellence. You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in‑store activations, and tailored outreach. In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap‑powered luxury locations in your region-sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast‑paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth. Position Qualifications 5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals. GIA Certification preferred, not required Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge. Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals. Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance. Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication. Flexible availability, including evenings, weekends, holidays, and occasional travel as needed. Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs. Must be 18+ years of age Annual Base Salary: 75k to 85k Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills Inspirational Leadership: Coaches and empowers others through hands‑on leadership and consistent feedback. Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences. Entrepreneurial Mindset: Thrives in fast‑paced, ever‑changing environments with a focus on adaptability and innovation. Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results. Emotional Intelligence: Demonstrates strong self‑awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions. Detail‑Oriented: Ensures all operational and brand standards are executed with accuracy and precision. Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence. Key Performance Indicators (KPIs) Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT. Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship‑building. Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities. About Leap The Leap platform powers insight‑driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap offers a competitive total rewards package, which includes: Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr

Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long‑lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly--optimizing profitability and efficiency. COMPETENCIES: Customer focus Drive for results Team player Time management Personal credibility Business acumen Communication Managerial courage Managing performance Motivating others THE RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service Establish a returning client business by developing and maintaining long lasting relationships Actively outreach to client base to strengthen relationship via email, phone call and text messaging Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team Maintain organization, upkeep, and cleanliness of both the front and back of house Recruit, hire, onboard, and train all new hires Participate across all arms of the business (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well‑rounded leader Ensure the integrity of payroll and the payroll process Actively support Diversity, Equity, and Inclusion initiatives Ensure that the sales floor is maintained and beautifully reflects the brand Cultivate an environment which promotes teamwork and comradery Remain coachable and open to feedback to continuously develop in your role Act as a leader in the district and as a partner to fellow Store Managers REQUIREMENTS: Previous management experience required Previous sales experience required Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed Continuous standing and walking; ability to move around all store areas and be accessible to customers Ability to occasionally climb ladders as needed Ability to work daily with telephone, POS and computer equipment Ability to work a flexible schedule including days, nights, weekends, and holidays SALARY/BENEFITS: $90,000-$95,000/yr. plus monthly and seasonal bonuses Seasonal clothing allowance 401(k) with a company match Medical, dental, and vision PTO, floating holidays, and bereavement #J-18808-Ljbffr

Client is women's contemporary brand. Client will be disclosed after you are considered for an interview with them. Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like. SALARY: $90-$100k + monthly bonus structure LOCATION: Washington DC OVERVIEW: The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. THE RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service Establish a returning client business by developing and maintaining long lasting relationships Actively outreach to client base to strengthen relationship via email, phone call and text messaging Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team Maintain organization, upkeep, and cleanliness of both the front and back of house Recruit, hire, onboard, and train all new hires Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader Ensure the integrity of payroll and the payroll process Actively support Diversity, Equity, and Inclusion initiatives Ensure that the sales floor is maintained and beautifully reflects the brand Cultivate an environment which promotes teamwork and comradery Remain coachable and open to feedback to continuously develop in your role Act as a leader in the District and as a partner to fellow Store Managers REQUIREMENTS: Previous management experience required Previous sales experience required Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed Continuous standing and walking; ability to move around all store areas and be accessible to customers Ability to occasionally climb ladders as needed Ability to work daily with telephone, POS and computer equipment Ability to work a flexible schedule including days, nights, weekends, and holidays

Store Manager Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic and results-driven Store Manager to lead our Washington e-bike store. This is a leadership role where you will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience. Salary: $70,000-$75,000 + performance-based bonuses Key Responsibilities: P&L & Strategic Growth: Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost-reduction strategies through efficient resource usage. Team Leadership & Development: Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high-accountability culture of ownership and discipline to meet all operational and performance goals. Customer & Sales Excellence: Achieve subscription and accessory sales targets. Ensure an outstanding customer experience across all stages to minimize churn and manage complex escalations. Asset & ERP Accountability: Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory. Conduct daily checks, resolve discrepancies, and lead loss prevention efforts. Operational Mastery: Own the full bike readiness cycle, from diagnostics and repair prioritization to final Quality Assurance (QA). Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs. Data & Insights: Analyze operational, sales, and inventory data to provide weekly KPI reports to leadership and recommend strategic improvements to product, pricing, and overall efficiency. This is a full‑time, exempt leadership role. The Store Manager is accountable for overall store performance and outcomes, rather than a fixed number of working hours. The role requires schedule flexibility and may involve extended working hours based on operational needs, including peak business periods, inventory counts, launches, and incident resolution. In practice, this role typically requires a time commitment of approximately 45-50 hours per week, depending on business demands At least 2 years of managerial experience in retail, consumer services, fast‑paced operational environments. Proven leadership and team development skills. Strong business acumen with the ability to analyze performance metrics and implement strategic plans. Excellent communication, problem‑solving, and organizational skills. Understanding of e‑bike mechanics or related technical experience (preferred). Experience with ERP/CRM systems and reporting tools (preferred). Spanish language skills are a plus, supporting a diverse customer base. Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance‑based bonuses: Enjoy additional bonuses tied to your outstanding performance. Opportunity to lead and shape the growth of a key store location. Company E‑Bike Program: Upon successful completion of the introductory period, eligibility to rent a Company e‑bike for only $1/month. Collaborative, innovative, and growth‑oriented environment. Whizz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr

Lead the dynamic workflow and day-to-day operations of the shelters, medical services and animal control division. As a key manager, you'll oversee a dedicated team of kennel staff, technicians, practice manager, shelter managers, and programs ensuring the highest level of care for our animal population. Ensure animals are attended to quickly and efficiently. Oversee and manage intake and outcome processes and other daily shelter functions. Oversee contracts, budgeting, and service calls, assets, cases, and any other daily functions streamlining operations for maximum impact. In conjunction with the Veterinarians lead the charge in maintaining exceptional shelter veterinary care. Oversight of medical protocols, pharmacy operations, and daily functions will be instrumental in providing animals with the care they deserve. Proactively manages any necessary licenses, certifications, inspections of building and other building maintenance to include performing routine checks addressing any issues promptly. Anticipates and addresses potential issues proactively, using critical thinking to make decisions that minimize liability and protect the organizations interests. Oversees all facets of the customer experience for members of the public accessing veterinary care, shelter, and animal control services, ensuring timely, compassionate, and effective support. Takes part in the euthanasia decisions, oversees the necessary approval process, including but not limited to seeking CEO & COO approval as required, to ensure that these difficult decisions are made with the highest ethical standards and respect for the animals involved. Proactively orders necessary supplies while assisting with inventory management to ensure optimal stock levels, prevent shortages, and effectively control budget expenditures. Adheres to established budgets, participating in budgeting process, and conducting thorough review to identify areas of potential cost savings and opportunities for financial optimization. Develops and manages staff schedules to ensure adequate coverage, reviews payroll for accuracy and discrepancies while collaborating with others for its submission. Delivers timely and constructive feedback to staff, focusing on specific actions and behaviors, and offering actionable guidance for improvement to include annual reviews. Constructively manage staff, including hiring, progressive forms of disciplinary actions and terminations with thorough documentation to support fair and lawful decisions while maintaining constant contact with CEO and COO regarding staff issues. Analyzes staffing needs across campuses, appropriately making informed decisions to assign or reassign staff. Hiring and making tough but necessary termination decisions, as required to attain optimal operating efficiency within budgetary constraints across campuses, while following company policies and legal guidelines, and minimizing disruption to operations. Manage workflow to create efficiencies within and across campuses. Create, maintain and organize shelter records. Continuously monitor workflows, adjusting as needed to ensure optimal performance and adapt to changing needs. Proactively addresses and de-escalates conflicts involving staff or the public, using effective communication and problem-solving skills to resolve issues in a fair and respectful manner. Reduce the need for CEO/COO intervention in public matters. Assist in managing or manage other shelter programs such as the Safety Net Programs, Enrichment, Behavior, Pets for Life, special events, Life Saving and/or other programs. This position may be asked to perform any of the duties and responsibilities of any staff member. Act as liaison to CEO/COO for all operational needs and concerns. Any other duties as assigned. Client and Community Service Admit and release animals from BVSPCA in a responsive, courteous and tactful manner to both internal and external clients ensuring a smooth experience. Inform clients of any pertinent medical information regarding animal care; communicate release instructions clearly, addressing any questions or concerns clients may have. Practice and encourage the humane treatment of animals. Deliver top-notch service to all. Clearly and actively promote our mission, services, programs, and events. Highlight and promote donation and giving opportunities as appropriate. Diversity and Inclusiveness Work effectively with individuals and colleagues from diverse communities and cultures. Safety Prioritize safety. Ensure a safe work environment; adhere to safety guidelines and model a safe work practice. Take immediate action to address any safety concerns that could endanger people, animals, or the organization at risk. Maintain a clean, organized, healthy, and sanitary work area; follow all pest and rodent control protocols. Qualifications An associate or bachelor's degree is a plus. 3 years of staff management experience. At least 5 years of experience working in an open admission animal shelter Ability to bend, kneel and stand for long periods of time. Ability to lift 50lbs. Ability to multitask under high-pressure situations. Work in loud environments on hard surfaces. Commitment to the mission, values, goals, and success of the BVSPCA. Experience with humane animal handling and restraint techniques of healthy, ill, and feral animals. Proven ability to safely, effectively, and compassionately care for and handle all animals, including large and untrained pets. Ability to understand and communicate pertinent medical information with colleagues and clients. Independently motivated to start and finish tasks. Working Conditions Work is performed in a shelter/animal hospital setting. Frequent bending, reaching, kneeling, and climbing stairs while seeing patients. Exposure to disinfectant solutions when in various areas to include the kennel & treatment areas. Subject to potential animal bites and scratches while handling animals. Repeated lifting and carrying of animals weighing up to 50 pounds and occasionally over 50 pounds. Consistent exposure to animals and animal allergens under conditions with limited alternatives available. BVSPCA is now elevating animal services for the nation's capital #J-18808-Ljbffr

A growing bakery café company is seeking a dynamic Multi-Unit General Manager to oversee multiple locations in Washington DC, Maryland, and Virginia. This hands-on leadership role focuses on inspiring teams and ensuring customer satisfaction while driving financial success. The ideal candidate will possess over 4 years of management experience in a hospitality or food service environment, along with strong financial acumen and a commitment to operational excellence. Salary ranges from $85,000 to $115,000 annually, including bonuses, with numerous employee benefits offered. #J-18808-Ljbffr

A luxury accessories brand in Washington DC seeks an experienced General Manager to lead its new boutique. This role requires a passion for luxury retail and a proven track record in sales, team leadership, and client service excellence. You will oversee daily operations, ensure high standards, and cultivate customer relationships. The ideal candidate holds 5+ years of experience in luxury retail and excels at managing teams in a dynamic environment. Competitive salary and benefits included. #J-18808-Ljbffr

A leading transportation solutions company is looking for a Store Manager in Washington, D.C. This full-time role includes overseeing store operations, leading a dynamic team, and driving sales to enhance customer experience. Candidates should have at least 2 years of managerial experience in retail and strong leadership skills. This position offers a salary between $70,000 and $75,000, plus performance-based bonuses, with opportunities for career growth in a collaborative environment. #J-18808-Ljbffr