Senior operations manager jobs in Dundalk, MD

- 2,925 jobs

All

Senior Operations Manager

Store Manager

Unit Manager

Service Manager

Operations Director

General Manager

Train Operations Manager

District Manager

Director Of Service And Operations

Manager Of Business Services

Operations Manager

Branch Operations Manager

Retail Store Manager
Petsmart 4.3
Senior operations manager job in Bel Air, MD
PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that benefit you Paid bi-weekly Health & Wellness Benefits 401k Plan with company match Flexible schedule (days, nights, weekends) Paid time off Tuition assistance Associate discounts Career pathing Development opportunities Job Summary PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store's daily business while upholding the company's vision, mission, values, and strategy within the store. Essential responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback. Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader. Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning. Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. Cascades information to associates and adjusts team priorities to meet goals and commitments. Ensures continued alignment and responds effectively to a changing environment. Address and administer associate complaints and grievances. Recognizes and celebrates associates driving overall associate engagement. Accountable to ensuring all associate reviews are delivered on time. Overall Store Experience: Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy. Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. Evaluates operations and seeks opportunities to continuously improve processes and services. Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. Prioritizes and ensures a safe environment for our associates, pets, and pet parents. Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents. Communicates business and financial objectives to other leaders within the store. Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. Business Management: Deliver corporate strategy and profitability goals by executing the direction set leadership. Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. Manages expenses such as labor and supplies and any other relevant store metrics. Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. Creates and posts schedules for the entire store. Accountable for processing payroll weekly and managing labor within a budget. Executes daily, weekly, and monthly reporting and paperwork as required by the Company. Accountable to run store related errands to support store needs. Qualifications 4-6 years of retail leadership or experience in a customer-focused environment. Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. Proficiency in computer applications. Strong written and verbal communication skills. Ability to react under pressure and maintain composure. Strong organizational skills and attention to detail. People leadership: Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart's policies and procedures. Physical demands and work environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at ********************************** Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
$37k-50k yearly est. 4d ago
Imaging Services Manager
Wellspan Hospitals In Carlisle, Newberry & Shrewsbury
Senior operations manager job in New Freedom, PA
About Us: We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview: Primary responsibility includes planning, organizing and directing the overall operation of the diagnostic Imaging Services for the assigned hospitals. Activities included are performance of all diagnostic medical imaging processes in the hospital to obtain data for use in diagnosis and treatment of diseases. Ensure that services are of the best quality, are cost contained and are carried out in an expeditious manner. Additional responsibilities includes recognizing results or problems that require referral to the Radiologist, assuring competency of all personnel, formulating the budget for the department, maintaining performance improvement activities within the department and participating in CQI activities and maintaining efficient and effective departmental operations in compliance with all state, federal, and local regulatory laws, standards and protocols. Essential Job Functions: Work with hospital administration and clinical consultant(s) on planning, organizing and directing Imaging Services operations and ensuring compliance with all local, state and federal regulations. Make rounds in the Imaging Services areas to judge effectiveness of operation, utilization of personnel and supplies, and general ethical and professional atmosphere. Secure and maintain the physical facilities, equipment and supplies which are required to carry out effective patient care and create an optimum physical environment. Initiate and actuate improved methods of services and direct their implementation. Responsible for the fiscal operation of the department. Communicate appropriately and clearly to physicians, staff and administration. Interact professionally with patient/family. Consult other departments, as appropriate, to collaborate in patient care and performance improvement activities. Establish and maintain standards of performance and ensures competency and appropriate licensure of personnel. Coordinate the department's in-service training. Communicate administrative directive to appropriate personnel Promote effective intradepartmental relationships. Initiate, interpret and enforce Imaging Services procedures and maintain and interpret hospital policies and procedures in accordance with ACR, DNV, and state radiation control regulations. Cooperate in planning programs and safety and preparedness for radiation hazards, chemical hazards, biological hazards, fire and disaster. Attend and participates in hospital committees, as appropriate. Responsible for the implementation, monitoring and evaluation of performance improvement and CQI activities. Other Job Functions: Attend staff meetings or other company sponsored or mandated meetings as required Travel to all facility locations as required Perform additional duties as assigned Basic Qualifications: Associates' Degree in Radiological/Physical Sciences or equivalent combination of education and experience, required Bachelor's Degree in Radiological/Physical Sciences or equivalent combination of education and experience, preferred Maintains Certification as Radiologic Technologist by ARRT (American Registry of Radiologic Technologists) or equivalent, required ARRT certification in Computed Tomography, preferred AHRA Certified Radiology Administrator (CRA) certification, preferred Current state licensure as required by the state in which practicing, required 5+ years' experience working in a medical imaging environment 2+ years supervisory experience in a medical imaging environment with Quality Assurance and medical imaging regulations/accreditation requirements, required Fluency in English; written and oral communication required
$56k-92k yearly est. 4d ago
Director Patient Care Services Operations
University of Maryland Medical System 4.3
Senior operations manager job in Easton, MD
A member of the University of Maryland Medical System, Shore Regional Health is a Magnet -designated facility. At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Come join UM Shore Regional Health and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Easton, MD you won't find a more vibrant place to work! Job Description Under limited direction, leads system-wide initiatives by assessing, planning, implementing, analyzing, and making appropriate changes to departmental operations. The position is accountable for leading interdepartmental initiatives with IT, Finance, Clinical Operations, and Quality. The position collaborates with Directors and Managers to ensure effective utilization of resources. The position is actively involved in the evaluation of how policies, procedures, protocols, and standards affect Operations. The position is responsible for oversight of Capacity Management initiatives, staffing resource management and productivity. The position has line management responsibility for the Staffing Office, Administrative Supervisors. Principal Responsibilities And Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Oversees the strategic planning, deployment, and management of Patient Care Services financial resources in accordance with department mission, vision, values, and culture. Under direction of Chief Nursing Office, works collaboratively with Directors and Managers to establish annual financial and operational goals and targets. Develops actions plans for operational goals and objectives. Reviews departmental operations to determine if goals have been achieved. Identifies emerging trends and opportunities for improvement. Plans, designs and implements major operational improvement and expense management projects. Line management responsibility for Staffing Office and all business processes. Ensures recruitment and retention of qualified staff. Determines fiscal requirements, prepare budgetary recommendations, monitors costs, and authorizes expenditures for the department. Evaluates and integrates data related to quality and patient outcomes, patient flow, and patient and staff satisfaction to identify process improvements. Represents the UM SRH system in the UMMS Capacity Management collaborative, Chairs the local Patient Throughput Operations Council, actively optimizes efficiencies in capacity management. Works collaboratively to develop unit level surge plans across system. Leads special projects for Chief Nursing Officer. Develops work plans as necessary. Analyzes resources necessary to complete assigned project. Ensures desired outcome is achieved. Interacts regularly with medical and nursing staffs regarding operational issues. Leads internal and external meetings. Establishes and maintains communications within Patient Care Services and with other hospital departments. Develops relationships with professional affiliations and others, as appropriate. Leads organizational Capacity Management initiatives across the system. Is the representative for all organizational policy, procedures and operational projects intended to maximize our resources to maintain safe effective care of our patients. Anticipates and assumes ownership of problems and intervenes to prevent issues. Creatively seeks results, solutions, answers, and improvements. Demonstrates knowledge of technology and systems used within Patient Care Services. Qualifications Education and Experience Master's Degree from an accredited school in Nursing, Health Administration, Business Administration, or a related discipline is required. Five years experience in health care administration, quality management, or Nursing Leadership with two years experience in project management. Knowledge, Skills, And Abilities Expertise in operations improvement. Consulting and/or project management experience preferred. Highly proficient knowledge of health care management, administrative and operational principles, and practices, including technology, TJC, regulations and laws pertaining to delivery of patient care. Demonstrated competence in financial management and leadership skills. Successful experience with management of nursing care staffing models and budgets for large and diverse departments. Demonstrated analytical and critical thinking skills required to integrate and interpret data from diverse sources Demonstrated ability to accurately assess situations and reach sound and workable solutions using strong reasoning capabilities. Ability to successfully resolve conflict-oriented situations. Demonstrated sensitivity to confidentiality and the political dynamics of an academic medical environment required. Ability to successfully perform the responsibilities of the position within a stressful work environment demonstrating a positive and professional work ethic. Demonstrated ability to oversee, schedule, coordinate and direct project activities, assign work, monitor work, and evaluate performance. Able to act independently without specific instructions in a self-confident and constructive manner. Highly effective verbal communication skills are required to work with senior management, executive staff, and external government agencies, and to direct various projects. Highly effective writing skills are required to compose project-related correspondence and to maintain necessary project records. Highly developed organizational skills and interpersonal skills. Demonstrated ability to function in a matrix environment. Demonstrated ability to develop strong relationships with key customers. Knowledge of MS Project, Excel, Word, PowerPoint, Visio, and E-Mail required with knowledge of Performance Improvement and Statistical Software preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $63.8-$101.88 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
$63.8-101.9 hourly 21h ago
District Manager
Prime Group Holdings, LLC 4.6
Senior operations manager job in Baltimore, MD
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. Position Overview: The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market. Essential Responsibilities: · Develop and implement plans to achieve sales goals and optimize the portfolios NOI; · Enable and drive strong operational performance of the assigned portfolio of businesses; · Inspire, lead, develop the team; · Monitor and improve sales, cost management, employee management and safety; · Identify and drive opportunities to improve business performance; · Enforce all company policies, procedures and code of ethics; · Manage employee performance including hiring, termination, discipline, development and management; · Manage escalations and approvals in a timely and thorough manner. Qualifications · Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required; · Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry; · Excellent communication, interpersonal and motivational skills; · Demonstrated experience in building “ownership” and accountability in a team · Strong analytical and problem-solving abilities; · Able to prioritize multiple projects and deal with numerous interruptions; · Work well under pressure, meeting deadlines consistently; · Able to work independently with minimal supervision and lead 20-35+ employees; · Computer skills: Solid understanding of the Microsoft suite of products; · Willing to work a flexible schedule, including weekends. · Must be able to perform some of the physical requirements of the job (ability to lift 50lbs); · Valid state driver's license and reliable transportation; · Ability to travel within the district and to other designated locations as directed by the company. Compensation · Competitive rate of pay and a generous benefits program · Participation in company's performance-based incentive program(s) · Medical, dental, vision, life, short-term disability, and long-term disability insurance program · Paid vacation time; paid sick time; paid holidays Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$93k-157k yearly est. 4d ago
Operations Manager / Manager in Training
LSG Sky Chefs 4.0
Senior operations manager job in Washington, DC
Job Title: Assembly Operations Manager LSG Sky Chefs is the global leader in airline catering and hospitality, proudly named “Airline Caterer of the Year in North America” for three consecutive years: 2023, 2024, and 2025. We deliver culinary excellence and operational precision to the world's top airlines-and we're looking for passionate leaders to help us continue soaring. As an Assembly Manager, you'll oversee all aspects of a department's operations within our Customer Service Center (CSC). Strategically plan and manage daily operations including labor hours, schedules, productivity, and safety. • Drive cost control through effective manpower planning and overtime management. • Ensure compliance with customer specifications, FDA, HACCP, OSHA, USDA, and other regulatory standards. • Oversee accurate and timely production of food and equipment for flight catering. • Investigate and resolve customer quality issues with corrective actions. • Lead daily operations briefings and cross-functional collaboration. • Manage inventory and ensure proper handling of company and customer-owned merchandise. • Supervise the sorting, wrapping, and packing of airline dry goods, liquor, and equipment. • Ensure sanitation standards are met across all production areas. • Recruit, train, and develop team members in alignment with HR policies. • Champion continuous improvement through Lean Manufacturing and Global Performance System (GPS) initiatives. • Monitor and manage departmental budget, initiating corrective actions as needed. Bachelor's degree or equivalent experience preferred. • 3-5 years of leadership experience in high-volume production or assembly operations. • Strong understanding of variable production systems and labor cost drivers. • Excellent communication, training, and interpersonal skills. • Proficiency in Microsoft Office and Windows-based applications. • Demonstrated success in meeting customer expectations and regulatory compliance. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
$68k-104k yearly est. 4d ago
Director of Operations
Hawthorne Lane 4.0
Senior operations manager job in Washington, DC
As the Director of Operations, you will be the glue that binds Partner-level support, operations, HR, and special projects. You are an extension of the leadership team and key player in tasks involving budget oversight, vendor management, contract negotiation, and supervisory responsibilities. The ideal candidate has a strong interest in operations with ten years plus experience in professional services environments. Key Responsibilities: Identify and recommend methods to enhance processes for efficiency, accuracy and costs, including but not limited to internal structure, employee personnel management, real estate, and vendor management. Support leadership with finalization of documents, including leases and other legal documents; be a resource to others when leadership is out of the office. Manage office workflow and assist with daily operations. Direct point of contact with vendors, maintaining and building strong relationships with outside parties. Execute HR tasks, assisting the broader team with general questions about benefits, evaluation of performance, and creating a positive workplace environment. Provide ongoing support, workflow management, and training and development to team members. Conduct research and execute special projects and relating to real estate and events. Why You'll Love Working Here: A positive workplace that encourages teamwork and respect. A company that highlights the importance of trust among all of their employees. Provides full benefits package including PTO. What We're Looking For: Experienced. You possess high-level Operations experience, preferably from professional/corporate services or legal environments. Project motivated. You like the variety of managing your core duties and tackling special projects when they come up. Roll up your sleeves. This is an operational role requiring someone ready to work well with others and to lead by example. Articulate and accurate. It's essential that you possess strong written and verbal communication skills. Computer savvy. You can enjoy the process of identifying and implementing new software systems. Self-starter. You take the initiative and go the extra mile to move the needle. Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
$96k-147k yearly est. 1d ago
Director of Operations
Mad Science of Washington Dc
Senior operations manager job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia In-Person | Silver Spring, MD $105,000 - $130,000 + Benefits About Us Mad Science of DC brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region every year. Our mission is to show kids how amazing science can be through unforgettable STEM experiences. We are hiring a Director of Operations to run the operational engine that powers all of this - a leader exceptional in logistics, scheduling, staffing, systems, and multi-site operations. This is our highest operational role, designed for someone who loves complexity, builds systems that scale, and thrives in fast-paced environments. ⭐What You'll Lead Logistics & Scheduling (Core Function) Build and manage weekly schedules for programs at 100+ schools Assign 30-40 instructors (school year) and 80+ instructors (summer) Ensure 100% program coverage with minimal last-minute changes Optimize instructor travel routes, timing, and resource allocation Oversee equipment flow, supply kits, and warehouse coordination Maintain a stable, predictable logistics rhythm across the organization Team Leadership Lead Senior Instructors, Zone Coordinators, and instructional staff Run training, onboarding, and staff development programs Ensure consistent, high-quality program delivery Summer Operations (High-Volume Season) Serve as the first point of contact for routine counselor issues Handle typical parent calls and moderate behavior concerns Provide rapid problem-solving support to staff on-site Serious behavior or safety issues are escalated directly to the owner Ensure camps run smoothly, safely, and with high parent satisfaction Hiring & Staffing Own recruiting, interviewing, hiring, and onboarding Build and maintain seasonal hiring pipelines Develop staffing plans for school-year and summer demand Office Operations & Culture Help maintain a positive, energetic, mission-driven office culture Collaborate with the owner on staff performance tracking Lead internal events (team gatherings, holiday events, staff appreciation) Customer, School & Parent Support (School Year) Resolve operational issues quickly and professionally Provide program quality oversight Support the sales team during high-volume periods when needed Compliance & Standards Maintain background checks, certifications, and safety documentation Keep policies updated and properly documented Create and maintain SOPs for key operational processes Strategic Growth Support As the company grows, partner with leadership to: Identify opportunities to scale Improve and automate operational systems Increase organizational capacity Forecast logistics and staffing needs for expansion Ensure the infrastructure supports smart, sustainable growth This role has major influence over how Mad Science evolves in the coming years. 🕒 Hours & Location Full-time · In-person · 12065 Tech Rd, Silver Spring, MD School Year: Monday-Friday, 9:00 AM - 5:00 PM Summer (10 Weeks): Monday-Friday, 8:00 AM - 4:00 PM Summer includes after-hours availability for urgent scheduling or staffing issues. These situations generally won't take much time, but when they arise, they require quick decision-making. This is primarily availability , not extended work hours. This work can be done remotely. 📈 Success Metrics (What Winning Looks Like) 95-100% of programs staffed 7 days in advance 98%+ on-time program start rate Reduced instructor travel time over 6 months Parent & school satisfaction rating of 4.7+/5 Summer hiring completed by May 15 Full implementation of SOPs within 6 months High seasonal staff retention and training completion 💼 Compensation & Benefits $105,000-$130,000, depending on experience and demonstrated strength in multi-site operations Health insurance (60% employer paid) Retirement plan with match + ROTH IRA option PTO + holidays + sick leave Top Operational Leadership Role This is the highest operations position in the company, offering long-term stability, broad decision-making authority, and significant influence over how the organization grows and operates. 🎉 Why Join Us You'll run a large, meaningful operation that sparks curiosity in thousands of kids each year - while building scalable systems in a mission-driven organization that values excellence, creativity, and impact.
$105k-130k yearly 4d ago
Manager, Services Business Development - MAIP
Mastercard 4.7
Senior operations manager job in Washington, DC
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Services Business Development - MAIP The channel partner manager is a quota-carrying, revenue-producing role that is responsible for developing and managing relationships with a defined portfolio of partners, primarily co-selling The role is responsible for partner engagement in Mastercard's channel program, joint partner business planning for specific partners, and enabling the partners' sales resources and supporting sales efforts. Role/Responsibilities: • Meet assigned targets for revenues through new channel partners by co-selling with partner sales team • Define the desired profile of potential partners with the help of management • Research, identify, qualify and screen potential partners that align with the target partner profile • Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy • Maintain a solid pipeline of qualified prospective customers to bring to partners to meet established requirements • Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) • Manage channel pipeline and forecast reporting and track progress through the sales cycle • Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate • Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs • Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) Background/Experience: • At least five years of channel and direct sales experience with proven success in recruiting and developing new partners, driving revenue with partners via to, through and co-sell motions, ideally within the same offering category and channel • Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level and with customer prospects • Strong personal network within the industry • Experience developing and managing joint business planning with partners Success Metrics: • Average length of time to revenue • New partner and customer pipeline coverage to quota/target • Number of new partners and new partner revenue compared to quota/target • Activity supporting quota/target (e.g. number of prospect calls, meetings, partners signed) • Partner attrition rate • Partner satisfaction • Average cost of recruiting and activating new partners National Salary Range (Applies Regardless of Location): 139,000.00 - 222,000.00In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
$111k-138k yearly est. 2d ago
Unit Manager
The Laurels of New London
Senior operations manager job in Washington, DC
Are you an RN looking for a leadership role?? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of New LondonNew London offers one of the leading employee benefit packages in the industry. This includes: Comprehensive health insurance - medical, dental and vision 401K with matching funds DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Free CNA/STNA certification Zero cost uniforms Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. We are located in New London, an easy commute from Norwalk, Ashland, Wellington and surrounding communities. Why just work when you can help shape a legacy??? Responsibilities: Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. Evaluates guests' responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way. #IND123
$60k-98k yearly est. 4d ago
Unit Manager (RN) - Sign On Bonus
The Laurels of West Columbus
Senior operations manager job in Washington, DC
$10,000 Sign On Bonus for Full-Time! Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. Benefits: Comprehensive health insurance - medical, dental and vision. 401K with matching funds. DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays. Flexible scheduling. Tuition reimbursement and student loan forgiveness. Zero cost uniforms. Responsibilities: Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. Evaluates guests' responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications: Current RN state nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. Ciena Healthcare: We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way. IND123
$60k-98k yearly est. 2d ago
Unit Manager (UM)
The Laurels of Galesburg
Senior operations manager job in Washington, DC
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Galesburg offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Galesburg, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. Evaluates guests' responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Registered Nurse (RN) license Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call " The Laurel Way of Caring ", and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. IND123
$60k-98k yearly est. 2d ago
Manager of Operations
Evenly Technologies
Senior operations manager job in Bethesda, MD
We are Evenly! Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. Area, Evenly is backed by the world's leading venture capital investors. We are committed to the highest standards of patient care and clinical expertise in each of the dental practices we support. About this job We pride ourselves on our commitment to patient satisfaction, operational excellence, and a supportive, collaborative team environment. As we continue to grow, we are seeking a detail-oriented and proactive Manager of Operations to join our team and work closely with the Chief Operating Officer (COO), Director of Operations, and others across the organization full time (M-F) in the Bethesda, MD corporate office. The Manager of Operations will play a critical role in supporting the business overseeing and implementing key projects across various business functions. This role involves managing multiple projects simultaneously, ensuring they are completed on time, within scope, and aligned with Evenly's business goals. This individual will work closely with cross-functional teams, including clinical, administrative, and operational departments, to implement process improvements, optimize workflows, and contribute to Evenly's growth and success. What you'll be doing Collaborate with the COO and others in the organization to define project scope, goals, deliverables, and timelines. Develop detailed project plans, including schedules, milestones, and resource allocation. Oversee day-to-day project activities, ensuring adherence to timelines, budgets, and quality standards. Proactively identify project risks and implement mitigation strategies to ensure project success. Coordinate with various cross-functional teams (sales, finance, clinical, operations, etc.) to ensure seamless execution of projects. Facilitate regular communication between stakeholders and ensure all team members are aligned with project goals and expectations. Act as the main point of contact for all project-related matters, ensuring clear communication across departments. Identify opportunities for operational efficiencies and process enhancements within the organization Work with the operations team to implement process changes, monitor results, and ensure continuous improvement. Maintain detailed records of project progress, milestones, issues, and resolutions, and prepare regular project status reports for the COO and other stakeholders, highlighting progress, risks, and action items. Oversee project budgets and ensure financial resources are allocated appropriately to ensure projects are completed within budget and on time Conduct post-project reviews to assess performance and identify areas for improvement. What you'll bring: Bachelor's degree in Business Administration, Finance, Project Management, Healthcare Management, or a related field. Minimum of 4 years of operations management experience, ideally in management consulting for a diverse set of clients across multiple industries. Proven track record of managing cross-functional projects and delivering results on time and within budget. Experience working closely with senior executives, particularly in an operational capacity. Strong organizational skills with the ability to manage multiple projects and priorities simultaneously. Excellent communication skills, both written and verbal, with the ability to work with diverse teams and stakeholders. Proficient in Microsoft Office Suite (Excel) and Google Workspace, a plus. Ability to think strategically while maintaining attention to detail in execution. Strong problem-solving skills and the ability to adapt to changing circumstances. Ability to foster a collaborative team environment while maintaining a focus on individual accountability. Why you'll love working here Evenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first, and we love seeing the astonishing results our patients realize when they've completed their treatment. If you are a proactive, organized, and solutions-driven professional with a passion for improving processes and driving operational success, we invite you to apply for this exciting opportunity at Evenly. Together, we can continue to revolutionize the orthodontic industry and provide exceptional care to our patients.
$67k-108k yearly est. 4d ago
Commercial Service Manager - Roofing
Cybercoders 4.3
Senior operations manager job in Takoma Park, MD
The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry. Key Responsibilities Manage and oversee the daily operations of the commercial roofing service department. Develop and implement strategies for business development to drive growth in service contracts and customer acquisition. Ensure compliance with safety regulations and quality standards in all roofing projects. Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings. Lead, train, and mentor a team of service technicians to enhance performance and service delivery. Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction. Prepare and manage budgets for service operations to ensure profitability. Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs. Qualifications Bachelor's degree in business administration, construction management, or a related field. Proven experience in the roofing industry, particularly in commercial and industrial roofing. Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing. Demonstrated experience in a service management role, ideally within the construction or roofing sectors. Excellent leadership and team management skills. Strong business development acumen and customer relationship management skills. Ability to analyze financial data and manage budgets effectively. Benefits Salary: 100 - 150k Base (Dependent on book of business) Negotiable Commission Structure Medical Dental Vision PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1846152 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 03/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$59k-87k yearly est. 1d ago
Branch Operations Manager (Industrial Distribution, Mount Airy, MD)
Midwest Executive Search Group
Senior operations manager job in Mount Airy, MD
Innovative, growth-oriented thermal component distribution company dedicated to providing high-quality thermal solutions is seeking a talented Branch Operations Manager. The Branch Operations Manager is a crucial member of the leadership team and is responsible for the overall administrative and operational management of the branch location, ensuring efficiency, high customer satisfaction, and effective resource utilization. This role focuses on internal processes, administration, and team management. The Manager reports to the General Manager and collaborates with the Sales Director for management of the customer service team. Key Responsibilities: Operations and Administration Oversee all non-sales branch functions, including customer service administration, order fulfillment administration, facility maintenance, and general office operations. Develop, implement, and maintain efficient operational and administrative procedures to maximize productivity and profitability. Manage local P&L components, controlling operating expenses and contributing to budget adherence. Ensure timely and accurate processing of all administrative paperwork, including invoices, purchase orders, and daily transaction reports. Manage the physical office facility, ensuring a safe, organized, and clean environment. Management: Warehousing Warehouse Manager reports to the Branch Manager to ensure seamless and efficient execution of all logistics functions, including receiving, stocking, pulling, shipping, and facility safety. Branch Manager oversees inventory administration and system accuracy, collaborating with the Warehouse Manager on physical inventory control (e.g., cycle counting, physical inventories) to minimize loss. Branch Manager coordinates with the Warehouse Manager and corporate purchasing to maintain optimal stock levels and manage supply chain execution. Collaborative Management: Customer Service & Staff Manage the Customer Service Representative (CSR) team in conjunction with the Sales Director and General Manager to manage the customer service team. This collaboration ensures alignment between operational efficiency and customer experience goals. Handle complex or escalated customer issues and service complaints effectively and professionally. Directly manage all administrative and operational staff (excluding sales), including hiring, training, scheduling, and conducting performance reviews. Promote a culture of teamwork, accountability, and continuous improvement across the branch. Reporting and Compliance Provide regular updates on branch performance, operational metrics, and staffing matters. Ensure all office operations comply with company policies, state and federal laws, and industry regulations. Develop and enforce office safety protocols and manage all necessary documentation related to regulatory compliance. Required Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field preferred. Minimum of 5-7 years of experience in a distribution or administrative/operations environment, with at least 3 years in a management or supervisory role. Proven ability to manage teams and collaborate effectively across functional lines (e.g., working with Sales and Warehouse teams). Proficiency with ERP systems, Inventory Management Software administration, and Microsoft Office Suite. Strong organizational, problem-solving, and decision-making abilities, with experience in managing expenses and budgets.
$48k-69k yearly est. 1d ago
Store Manager
Millman Search
Senior operations manager job in Baltimore, MD
Our client is a growing, local destination for trendy clothing, fun accessories, and unique gifts for babies, kids and tweens. They have an immediate need for a Store Manager in their Baltimore County location. The ideal candidate should have an eye for fashion trends and demonstrate the ability to cultivate and sustain an energetic and positive store culture. This talented Store Leader will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand brand presence with a customer-centric attitude. In addition, you will work side by side with company leadership, buyers and logistics and be a real part of the trajectory of our client's growing company. This role would be perfect for a previous retail shop owner. 5+ years' retail store management experience required. We will consider an experienced Assistant Store Manager who is truly ready for the next step. Great opportunity! For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at *************************, ************.
$39k-69k yearly est. 3d ago
General Manager, Bethesda
Veronica Beard 3.9
Senior operations manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$45k-88k yearly est. 1d ago
Store Manager
Mavi North America 3.4
Senior operations manager job in Bethesda, MD
Store Manager (Full-Time) Reports to: Director of Retail As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence. What Makes a Great Mavi Store Manager? Customer-Obsessed Prioritizes delivering a best-in-class experience Builds meaningful connections with regulars and new customers Team-First Mentality Leads by example, motivates through coaching-not just direction Invests in team development and celebrates team wins Commercially Driven Strong understanding of KPIs, stock flow, and profitability Uses data to drive decisions and maximize daily sales opportunities Detail-Oriented Operator Maintains high standards across VM, stockroom, and shopfloor execution Confident in managing opening/closing, scheduling, and loss prevention Agile & Solutions-Oriented Thrives in fast-paced retail with shifting priorities Takes initiative, stays calm under pressure, and adapts quickly Authentic & Positive Communicator Confident, open communicator who embodies Mavi's friendly and genuine tone Builds trust and loyalty with customers and team alike Passionate About the Brand Wears and loves the product-understands the importance of Fit, Fabric, Foundation Embodies denim lifestyle and represents Mavi proudly in and out of the store Key Responsibilities Lead and inspire a team to deliver exceptional customer experiences and meet sales targets Maximize store profitability through effective scheduling, payroll, and expense management Recruit, onboard, and develop store talent aligned with Mavi's values and standards Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards Drive performance through weekly/monthly business reviews and KPI tracking Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation Manage local marketing activations and build community engagement Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing Maintain full access to all store systems; responsible for opening and closing procedures Required Skills & Qualifications Previous retail management experience required, preferably in the fashion or lifestyle retail sector. Proven track record of meeting or exceeding sales targets and KPIs Strong team management, coaching, and talent development skills Excellent communication, interpersonal, and organizational abilities Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising Passion for fashion and a genuine interest in denim Flexible availability, including evenings, weekends, and holidays Proficient computer skills including Microsoft Office (Excel, Word, Outlook). Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
$36k-68k yearly est. 4d ago
Store Manager
Mango 3.4
Senior operations manager job in Arlington, VA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: For our MANGO store located at Fashion Centre, Pentagon City in Arlington, VA, we are currently recruiting for a FULL TIME STORE MANAGER to join our team! Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
$31k-52k yearly est. 3d ago
Retail Store Manager
Goodwill Monocacy Valley 3.8
Senior operations manager job in Westminster, MD
Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years' work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers' license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
$39k-48k yearly est. 20h ago
Financial Investigations Unit Manager-Lead
Shermen Bank International
Senior operations manager job in Washington, DC
Job Description: Financial Investigations Unit Manager-Lead Company: Shermen Bank International (In Formation) Reports to: Chief BSA/AML Officer Client Focus: Embassy, Consulate, and Foreign Mission Diplomatic Community About Us We are a specialized Edge Act Corporation, chartered by the Federal Reserve, dedicated to providing premier international banking and financial services. Based in Washington D.C., our primary focus is serving as the trusted financial partner to the diplomatic community, including embassies, consulates, foreign missions, and their affiliated organizations in the United States. We operate in a high-compliance, high-touch environment and are committed to the highest standards of regulatory excellence and client service. Position Summary The Financial Investigations Unit (FIU) Manager-Lead will be responsible for the AML & Sanctions Department's operational functions. The FIU Manager-Lead will manage a team whose activities include client onboarding, periodic reviews, name and payments screening, sanctions reviews, AML transaction monitoring, and fraud detection. This role reports to the Chief BSA/AML Officer/Head of Anti-Financial Crimes. Core Responsibilities This role covers the following responsibilities: Manage the FIU team Supervise and support daily activities including client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payments screening, Office of Foreign Assets Control (OFAC) sanctions reviews, AML transaction monitoring and fraud detection Support the team and work on transaction monitoring alerts, fraud alerts, case investigations, and suspicious activity report (SAR) and currency transaction report (CTR) filing, 314(a) and 314(b) Assist in the updating of AML and Sanctions policies and procedures and other documentation Produce metrics reporting for senior management Create escalation reports for senior management Assist in AML and Sanctions training across various groups/departments Assist in the coordination of the BSA/AML & Sanctions Risk Assessment, Red Flags Coverage Assessment, and the Enterprise-Wide Risk Assessment process Coordinate with regulators, auditors, and vendors regarding matters related to AML & Sanctions Support the AML Model Analytics/Technology team in the tuning and testing of the AML & Sanctions Department's models and systems Required Skills & Qualifications We are looking for a versatile candidate who is hands-on and wants to work in a fast-paced, innovative, dynamic, and collaborative environment. Candidates for this role will have the following knowledge and experience: 5-8 years in an AML and Sanctions role with experience in client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payment screening, Office of Foreign Assets Control (“OFAC”) sanctions reviews, AML transaction monitoring and fraud detection, case investigations, SAR filing, and CTR filing AML, Sanctions and Anti-Fraud team management experience or ready “to take the next step” AML, Sanctions, and Anti-Fraud subject matter expertise Experience in presenting to and meeting with auditors and regulators Excellent knowledge of U.S. AML, OFAC Sanctions and Anti-Financial Crime regulatory rule framework and requirements Knowledge and experience of the Embassy, Consulate and Mission (“ECM”) business and transaction typologies Creating and/or updating AML and Sanctions policies and procedures Anti-Financial Crime model/platform end-to-end testing and supporting documentation Creating and updating documentation that meets regulatory standards and expectations Working on coverage assessments, BSA/AML & Sanctions risk assessments, and Enterprise-Wide Risk Assessments Producing metrics reporting for senior management Excellent knowledge of Excel, PowerPoint, Visio, etc.
$60k-98k yearly est. 1d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Dundalk, MD?

The average senior operations manager in Dundalk, MD earns between $87,000 and $169,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Dundalk, MD

$121,000

$87,00010%

$121,000Median

$169,00090%

What are the biggest employers of Senior Operations Managers in Dundalk, MD?

The biggest employers of Senior Operations Managers in Dundalk, MD are:

Amazon
Deloitte
DLA Piper
OTIS POLSKA
Sodexo Management, Inc.
T. Rowe Price
Naviga
Naviga Recruiting & Executive Search

Job type you want

Full Time

Part Time

Internship

Temporary

Zippia Careers
Executive Management Industry
Senior Operations Manager Jobs
Locations
Dundalk, MD
Senior Operations Manager Dundalk, MD Jobs

Senior operations manager jobs in Dundalk, MD

Retail Store Manager

Imaging Services Manager

Director Patient Care Services Operations

District Manager

Operations Manager / Manager in Training

Director of Operations

Director of Operations

Manager, Services Business Development - MAIP

Unit Manager

Unit Manager (RN) - Sign On Bonus

Unit Manager (UM)

Manager of Operations

Commercial Service Manager - Roofing

Branch Operations Manager (Industrial Distribution, Mount Airy, MD)

Store Manager

General Manager, Bethesda

Store Manager

Store Manager

Retail Store Manager

Financial Investigations Unit Manager-Lead

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Dundalk, MD?

What are the biggest employers of Senior Operations Managers in Dundalk, MD?