Senior operations manager jobs in Dundalk, MD - 3,073 jobs
All
Senior Operations Manager
Head Operator
Operations Director
Operations Manager
Operations Vice President
General Manager Of Operations
Senior Vice President-Operations
Senior Manager
Senior Store Manager
Corporate Director
Division Head
Manager, Center Operations
Senior Program Operations Manager
General Manager
Store Manager
Sr Federal Government Affairs Manager
Constellation Energy 4.9
Senior operations manager job in Washington, DC
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $164,700 to $183,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
The position is a SeniorManager Federal Government Affairs position for Constellation Corporation and reports to the Vice President, Federal Government Affairs as part of Constellation's Public Policy Team. The Public Policy team strives to provide best-in-class policy strategy, development and advocacy support for Constellation's businesses. Our activities are focused on contributing to the realization of Constellation's primary growth strategies: protecting and growing its core, supporting acquisitions, expanding products and services, and building options for the future. The position is involved in all aspects of the federal affairs department, including lobbying strategy and execution (using both internal and external resources), developing and maintaining relationships with external stakeholders across the political spectrum, drafting policy briefings and memorandum, tracking federal legislation, trade association participation, and leveraging Executive participation with federal officials. The primary function of this position is to serve as one of the federal lobbyists for all internal Constellation Corporation clients, advocating for and advancing clients' federal affairs agenda, strategy and political outreach with the U.S. Congress, trade associations, political organizations and other stakeholders and organizations. In addition, for certain issues as assigned by the Vice President, Government Affairs, this position serves as an issue manager responsible for leading, coordinating and integrating all public affairs initiatives, programs, communications and activities with key stakeholders to support the strategic needs of the business. The position assists the Vice President, Federal Government Affairs in identifying and analyzing issues of interest to the corporation, and in developing and implementing a legislative strategy for achieving such policies.
Primary Duties and Accountabilities
Assist Federal Affairs leadership in creating and executing strategies that advance Constellation's federal public policy objectives.
Identify and assess legislative and regulatory issues that impact customers, employees, and shareholders and translate these into actionable policy goals.
Serve as a federal lobbyist representing Constellation before Congress, trade associations, and key stakeholders.
Develop and maintain strong relationships with Members of Congress, Congressional staff, and relevant committees to support public policy goals.
Build and leverage strategic alliances with national trade associations, industry coalitions, and non traditional partners to promote Constellation's policy positions.
Collaborate with external consultants to influence legislative outcomes through effective lobbying, relationship management, and legislative strategy.
Navigate the federal legislative and regulatory processes to identify risks and opportunities that affect the company.
Partner with internal business units to align advocacy efforts with corporate objectives and ensure compliance with regulatory requirements.
Write high impact advocacy materials, including policy briefs, talking points, presentations, and regulatory filings.
Communicate complex policy issues clearly to internal and external audiences to ensure alignment with company goals.
Lead and coordinate public affairs initiatives for assigned issues by integrating programs and communications to support strategic business needs.
Monitor legislative and regulatory developments and provide timely analysis and recommendations to senior leadership.
Minimum Qualifications
4-years experience in the public policy arena
Bachelor's degree and 10 years of experience in the federal government or in federal public policy
A fundamental understanding of the electric and gas energy industry and key public policy issues affecting the industry
Fundamental understanding of the electric, nuclear, and gas energy industry or key public policy issues affecting the industry
Track record of advocating high profile agendas and issue campaigns through complex political and regulatory environments and the broader public policy arena or experience participating in the consideration of such issues in government bodies
Strong consultative skills to work with diverse groups inside and outside large companies including lobbyists, federal and state elected and appointed officials and regulators, trade and business associations, foundations, political organizations, and public interest groups
Excellent interpersonal, presentation and communication skills, including verbal and written
Demonstrated integrity and ability to exercise discretion when handling sensitive or confidential information
Preferred Qualifications
A wide network of contacts within the business community, federal government, elected officials, and public interest groups
Recent experience working in the US Congress for Republican or Democratic Members of Congress
Experience lobbying elected officials
$164.7k-183k yearly Auto-Apply 1d ago
Looking for a job?
Let Zippia find it for you.
Office of Public Outreach Division Head
Aura Astronomy
Senior operations manager job in Baltimore, MD
The Space Telescope Science Institute (STScI), operated by the Association of Universities for Research in Astronomy (AURA), is NASA's science operations center for missions including the Hubble and James Webb Space Telescopes. STScI leads observation planning, data analysis, public engagement, and data archiving for flagship missions. Our staff spans astronomy, engineering, education, IT, communications, and administration-working together to bring space science to the world. (Learn more about our missions- What We Do | STScI )
Our worldโclass astronomical research center is based on the Johns Hopkins University Homewood campus in Baltimore, Maryland. This position can support hybrid work-3 days in office. Candidates must reside in or be willing to relocate to our local market. (MD, DE, VA, PA, DC & WV). This position requires US Citizenship or Permanent Residence in order to meet ITAR requirements.
The Division Head of the Office of Public Outreach (OPO) leads the science communication and public outreach activities for the Institute. This role sets the strategic direction for activities such as media relations, informal education programs, community outreach, and the development of products and services that support the Institute's and NASA's missions.
Working through OPO's branches, the Division Head oversees planning, resource allocation, and execution of these initiatives. OPO also provides advice on communication goals and outreach needs for missions like HST, JWST, and Roman.
A key responsibility of this position is building strong relationships and negotiating at a high level with diverse internal and external stakeholders. The Division Head collaborates with Institute leadership, NASA, the astronomy community, internal and external committees, and AURA's corporate office to align OPO's work with Institute strategic communication objectives.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Science Communication and Public Outreach Strategy
In conjunction with NASA and STScI leadership, plans and establishes the strategic direction, general policy, scope, standards of performance, and the STScI role for each of the Office of Public Outreach functions.
Responsible for developing and maintaining fully functioning, strategic science communication and public outreach programs, products, and services that fulfill the planned roles in support of NASA's and the Institute's mission.
Through both internal and external partnerships, anticipates emerging trends and needs in strategic science communication and public outreach, and, after proper vetting, ensures new and forwardโthinking products and services are developed and implemented in a timely fashion.
Leverage advancing technology in bringing science communication and outreach to the public and strategic stakeholders to support Mission and Institute presence.
Stakeholder Engagement
Proactively develops and maintains an effective partnership with NASA including the Science Mission Directorate, NASA Education Office, mission offices, etc.
Develops and maintains role as a communication leader and advocate of the Director's Office and Institute initiatives.
Interacts with various and diverse astronomical customers and constituencies to gain feedback on existing products and services and gathers information to enable continuous improvement of those products and services.
Acts as a conduit for community input and translates community needs into strategic action in support of the missions.
OperationalManagement
Identifies the resources required to support the OPO Division function of the Institute.
Responsible for the hiring, training, direction, and performance of this organizational unit in accordance with AURA Policies and Procedures Manual and STScI procedures. Approximate staff size is 40 exempt, nonexempt, AURA and contractor personnel.
Administers the budget of this organizational unit. Plans, projects needs, determines allocations, approves expenditures, and ensures adequacy of the budget.
SUPERVISION RECEIVED:
Reports to the STScI Deputy Director, works independently on executiveโlevel functions in coordination with the Deputy Director and other Director's Office members.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's degree, preferably in Communication, Public Relations, astronomy/physics, or other relevant field.
Advanced degree highly desirable.
Experience:
Extensive progressively responsible experience (15+ years) in strategic science communications, science writing, science communications product development, and science public outreach.
Knowledge of both the strategic and operational aspects of running a science communication function with national/international reach.
Demonstrated experience leading science communication and outreach editorial processes that balance newsworthiness, public interest, and scientific relevance.
Demonstrated experience developing strategic message frameworks and integrating those messages in a diverse operational context with multiple products and channels.
Experience working across broad stakeholder groups to facilitate alignment to core, shared messages and promoting collaborative communication and outreach strategies that optimize audience impact.
Excellent interpersonal and communication skills.
A successful track record of people management responsibility.
Experience in strategic planning, budgetary development, and financial management.
Knowledge, Skills, and Abilities:
Extensive knowledge of science communication and public outreach in science.
Existing press and media partnerships are particularly valuable
Strategic and visionary leadership abilities.
Working knowledge of current technology and leveraging that technology to support science communication and outreach needs.
Strong communication skills, both verbal and in writing, including being able to present and communicate ideas effectively.
Ability to establish and maintain effective working relationships with leadership, staff, AURA groups, NASA, internal and external astronomical communities, internal and external contractors and various community contacts.
Employer retirement contribution - direct STScI contribution of 10% of your salary from your first day, 100% vested
12 days sick leave, up to 24 days' vacation, and 10 paid holidays- 1 st year
Flexible work schedule withhealthywork/life balance
Relocation Assistance
Comprehensive medical/dental/vision/prescription plans, and more!
Applications received by January 31, 2026 will receive full consideration. Reference #:0015419
Individuals needing assistance with the employment process can contact us *******************.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
$133k-252k yearly est. 2d ago
Senior Strategic Program Manager - Federal Ops (TS)
Corner Alliance 4.4
Senior operations manager job in Washington, DC
A dynamic consulting firm in Washington, DC is seeking a Senior Strategic Program Manager to manage a team supporting federal clients. The successful candidate will ensure quality deliverables, maintain strong client relationships, and drive strategic initiatives, requiring 10+ years of project management experience and an active Top Secret Clearance. The role offers a competitive salary and a hybrid work environment.
#J-18808-Ljbffr
$85k-140k yearly est. 4d ago
Vice President of Operations
King River Capital Group
Senior operations manager job in Washington, DC
Washington, District of Columbia, United States
Who we are
Metropolis is an artificial intelligence company that uses computer vision to enable frictionless, checkout-free experiences. We are reimagining parking to enable millions of consumers to drive in and out quickly and conveniently, with the goal of powering checkout-free experiences anywhere you go.
Who you are
Metropolis is seeking a dynamic, results-oriented Vice President of Operations to lead parking operations across a designated region. This executive-level role is responsible for driving operational excellence, maximizing financial performance, and delivering exceptional customer experiences across multiple locations. The Vice President will serve as a strategic leader, overseeing a team of regional and operationsmanagers while partnering with cross-functional leaders to scale and optimize the business.
What you'll do
Develop and execute regional strategies to drive growth, operational efficiency, and profitability
Identify new business opportunities and lead expansion initiatives within the region
Collaborate with executive leadership to align regional plans with corporate goals and vision
Define and monitor key performance indicators (KPIs) to drive continuous improvement
Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance
Lead technology adoption across locations to streamline operations and enhance customer experience
Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks
Ensure regional financial targets are met or exceeded
Lead and develop regional and operationsmanagers, fostering accountability, excellence, and innovation while driving performance and growth
Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites
Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations
Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives
Support sales and marketing efforts by providing local market insights and fostering strategic partnerships
What we're looking for
Bachelor's degree in Business, OperationsManagement, Urban Planning, or a related field; MBA or advanced degree strongly preferred
10+ years of experience in multi-site operations, parking management, or facilities management, with at least 5 years in a senior leadership role
Proven ability to drive revenue growth, manage P&L, and lead large operational teams
Deep understanding of parking industry regulations, customer experience best practices, and operational metrics
Excellent leadership, communication, and stakeholder management skills
Ability to travel frequently within the assigned region
Nice to have
Familiarity with parking technology platforms and data-driven decision making
#J-18808-Ljbffr
$135k-227k yearly est. 1d ago
Head of Bakery Operations (Multi-Unit)
Fresh Baguette
Senior operations manager job in Washington, DC
A fast-growing artisanal bakery is seeking a Multi-Unit General Manager to oversee multiple locations in Washington, D.C. The ideal candidate will have over 4 years of management experience in hospitality or food service, exceptional leadership skills, and a passion for delivering outstanding customer experiences. This hands-on leadership role also offers a competitive salary and opportunities for professional growth in a collaborative team culture.
#J-18808-Ljbffr
$93k-200k yearly est. 4d ago
Director of Operations
Brandywine Valley SPCA 3.3
Senior operations manager job in Washington, DC
Lead the dynamic workflow and day-to-day operations of the shelters, medical services and animal control division. As a key manager, you'll oversee a dedicated team of kennel staff, technicians, practice manager, shelter managers, and programs ensuring the highest level of care for our animal population.
Ensure animals are attended to quickly and efficiently.
Oversee and manage intake and outcome processes and other daily shelter functions.
Oversee contracts, budgeting, and service calls, assets, cases, and any other daily functions streamlining operations for maximum impact.
In conjunction with the Veterinarians lead the charge in maintaining exceptional shelter veterinary care. Oversight of medical protocols, pharmacy operations, and daily functions will be instrumental in providing animals with the care they deserve.
Proactively manages any necessary licenses, certifications, inspections of building and other building maintenance to include performing routine checks addressing any issues promptly.
Anticipates and addresses potential issues proactively, using critical thinking to make decisions that minimize liability and protect the organizations interests.
Oversees all facets of the customer experience for members of the public accessing veterinary care, shelter, and animal control services, ensuring timely, compassionate, and effective support.
Takes part in the euthanasia decisions, oversees the necessary approval process, including but not limited to seeking CEO & COO approval as required, to ensure that these difficult decisions are made with the highest ethical standards and respect for the animals involved.
Proactively orders necessary supplies while assisting with inventory management to ensure optimal stock levels, prevent shortages, and effectively control budget expenditures.
Adheres to established budgets, participating in budgeting process, and conducting thorough review to identify areas of potential cost savings and opportunities for financial optimization.
Develops and manages staff schedules to ensure adequate coverage, reviews payroll for accuracy and discrepancies while collaborating with others for its submission.
Delivers timely and constructive feedback to staff, focusing on specific actions and behaviors, and offering actionable guidance for improvement to include annual reviews.
Constructively manage staff, including hiring, progressive forms of disciplinary actions and terminations with thorough documentation to support fair and lawful decisions while maintaining constant contact with CEO and COO regarding staff issues.
Analyzes staffing needs across campuses, appropriately making informed decisions to assign or reassign staff. Hiring and making tough but necessary termination decisions, as required to attain optimal operating efficiency within budgetary constraints across campuses, while following company policies and legal guidelines, and minimizing disruption to operations.
Manage workflow to create efficiencies within and across campuses. Create, maintain and organize shelter records. Continuously monitor workflows, adjusting as needed to ensure optimal performance and adapt to changing needs.
Proactively addresses and de-escalates conflicts involving staff or the public, using effective communication and problem-solving skills to resolve issues in a fair and respectful manner. Reduce the need for CEO/COO intervention in public matters.
Assist in managing or manage other shelter programs such as the Safety Net Programs, Enrichment, Behavior, Pets for Life, special events, Life Saving and/or other programs.
This position may be asked to perform any of the duties and responsibilities of any staff member.
Act as liaison to CEO/COO for all operational needs and concerns.
Any other duties as assigned.
Client and Community Service
Admit and release animals from BVSPCA in a responsive, courteous and tactful manner to both internal and external clients ensuring a smooth experience.
Inform clients of any pertinent medical information regarding animal care; communicate release instructions clearly, addressing any questions or concerns clients may have.
Practice and encourage the humane treatment of animals.
Deliver top-notch service to all. Clearly and actively promote our mission, services, programs, and events.
Highlight and promote donation and giving opportunities as appropriate.
Diversity and Inclusiveness
Work effectively with individuals and colleagues from diverse communities and cultures.
Safety
Prioritize safety. Ensure a safe work environment; adhere to safety guidelines and model a safe work practice.
Take immediate action to address any safety concerns that could endanger people, animals, or the organization at risk.
Maintain a clean, organized, healthy, and sanitary work area; follow all pest and rodent control protocols.
Qualifications
An associate or bachelor's degree is a plus.
3 years of staff management experience.
At least 5 years of experience working in an open admission animal shelter
Ability to bend, kneel and stand for long periods of time. Ability to lift 50lbs.
Ability to multitask under high-pressure situations.
Work in loud environments on hard surfaces.
Commitment to the mission, values, goals, and success of the BVSPCA.
Experience with humane animal handling and restraint techniques of healthy, ill, and feral animals.
Proven ability to safely, effectively, and compassionately care for and handle all animals, including large and untrained pets.
Ability to understand and communicate pertinent medical information with colleagues and clients.
Independently motivated to start and finish tasks.
Working Conditions
Work is performed in a shelter/animal hospital setting.
Frequent bending, reaching, kneeling, and climbing stairs while seeing patients.
Exposure to disinfectant solutions when in various areas to include the kennel & treatment areas.
Subject to potential animal bites and scratches while handling animals.
Repeated lifting and carrying of animals weighing up to 50 pounds and occasionally over 50 pounds.
Consistent exposure to animals and animal allergens under conditions with limited alternatives available.
BVSPCA is now elevating animal services for the nation's capital #J-18808-Ljbffr
$105k-142k yearly est. 4d ago
Head of FP&A
Andrews & Cole
Senior operations manager job in Bethesda, MD
Our client is a private equity-backed technology company in Bethesda, MD.
The Head of FP&A will be an integral member of the leadership, working closely with the CFO, CEO and Investors. This role is ideal for a finance professional who can build structure and deliver high-quality analysis in a fast-paced setting.
The Head of FP&A will be responsible for owning the budgeting, forecasting, and reporting processes while providing critical financial insights to the executive team. This position requires a strong operator who can balance both hands-on financial work and strategic analyses to help guide business decisions.
Key Responsibilities
Lead budgeting, forecasting, and cash flow management during the interim period.
Prepare monthly financial reporting packages with KPI and variance analysis.
Develop financial models and dashboards to support revenue analysis.
Partner with business leaders across sales, product, and operations to support decision-making.
Assist in preparing board and investor reporting materials.
Evaluate and implement process improvements and FP&A tools to improve scalability.
Serve as a key point of contact for finance in a small, collaborative office environment.
Qualifications
Bachelor's degree in Finance, Accounting, or a related field; MBA/CPA/CFA is a plus.
15+ years of FP&A experience (tech/SaaS/Gov Con a+).
Proven ability to step into an interim or contract role and quickly add value.
Strong financial modeling, reporting, and Excel skills.
Familiarity with SaaS/technology metrics and investor reporting.
Comfortable working in a small team/startup-like environment with high visibility.
$175-225 base plus incentive compensation (Depending on experience)
#J-18808-Ljbffr
$70k-153k yearly est. 4d ago
VP of Operations - Chiropractic Health Partners (CHP) - Brydon Portfolio Company
The Brydon Group
Senior operations manager job in Washington, DC
Chiropractic Health Partners (CHP) is a Management Services Organization (MSO) that acquires and grows practices by providing its partner physicians with the resources, analytics, and expertise needed to add new service lines, build de novo locations, recruit additional providers, improve marketing and optimize processes. We enable our chiropractic doctors and providers to focus on patient care while we focus on managing the business aspects of their practice. The organization continues to grow rapidly through its acquisition strategies and growth initiatives.
The Brydon Group (**************** invested in CHP in July 2023, recognizing the need for larger players in this highly fragmented market. The Brydon Group invests in healthcare services, Business to Business (B2B), Business to Government (B2G) and software services.
About the Role
Reporting to the Chief Executive Officer, the Vice President of Operations for CHP will be a key part of the management team for this fast-paced, innovative growth company. This operations executive with a high financial acumen will lead chiropractic practices and centers that may also be multidisciplinary and integrated across their respective region and connecting areas. The leader will work with other MSO executives to lead their region's initial strategic plan but will also be tasked to identify additional areas of opportunity and growth and will ensure each practice under his/her leadership is operating in a highly efficient and effective way that benefits our employees, physicians, providers, and the patients we see.
Vice President of Operations will
Hold P&L accountability for his/her assigned region leading a management team of Practice Administrators and staff; manages revenue growth, operations, labor management, contract management and clinical outcomes
Implement The Remarkable Practice (TRP) operational processes to support the introduction of new services, equipment and cash-pay care plans
Manage development of de novos from concept to opening and the reconfiguration of existing centers
Develop and implement strategic operating plans and goals for assigned region
Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress
Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region
Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts
Develop and implement regional growth strategies which may include adding additional ancillary services to practices, recruiting additional providers, opening new offices, and/or acquiring new practices
Demonstrate knowledge of CHP's mission, vision, and values; provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce while adhering to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior
Build robust relationships with physicians across the region, develop communication strategies to ensure alignment on initiatives and change
Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise
Achieve cooperation and teamwork through effective communications and positive relations with physicians, leadership, and staff; successful influencer who can interact effectively with diverse groups of stakeholders
Work to continuously assess all staffing needs in support of practice operations and driving for continued upskilling of talent through hiring
Understand the value of technology and is able to address issues of cost, benefits and risk
Vice President of Operations will be a critical and analytical thinker who understands how to find solutions to support a high growth company. In addition to vision, this Vice President will be able to personally execute against the plans, and push their team to do the same. This leader will be handsโon with deep business and healthcare operations and financial acumen, analytical skills, strategic insight, sound judgment and inโdepth experience in growth companies. Additionally, they will have proven to be a critical member of the management team and make contributions viewed to be of value to the company. Specifically, you must have:
Qualifications
8+ years' healthcare experience with 5+ years' multi-site Practice Leadership experience, both required
Master's Degree in Business Administration or Healthcare Management or related discipline, strongly preferred
M&A Integration experience in healthcare is preferred
Leadership experience in a large, for-profit multi-site organization, required.
Experience working in a growth-oriented, fast paced environment
Demonstrated excellent management skills, program implementation, and quality improvement
Proven success in growing a healthcare operation
Must have demonstrated experience in partnering with physicians in clinic operations & expansion
Previous management consulting, investment banking and/or private equity experience is a plus
Characteristics and Behaviors for Success
Leadership: Develops and Maintains a successful platform of leadership strategy/structure/ people/process
Well-developed leadership, communications, and influencing skills; unquestioned integrity.
Experience as a member of a leadership team. Must be willing to challenge a point of view when necessary, offering alternative constructive suggestions.
Team Building: Recruit, Develop, train and motivate a best-in-class care team and empower them to achieve - the ability to motivate a team toward excellence
A strong reputation for building, developing and leading a respected and growth-oriented team with a strong desire to win in a highly competitive marketplace.
Results-oriented: Guides, coaches, and drives collaboration across matrixed team to achieve goals and deliverables; takes initiative and drives for results to ensure company and team achieve; ownership of outcomes - both positive and negative
Collaboration: Works effectively with functional team members, physicians, other practices, etc., and ensures adequate communication and change management through the process Vision: Intimately knows the business, industry, care model and can shape future delivery for our patients and success of the overall organization
Critical Thinking/Analytical: Excellent problem solver and ability to see all sides to come to the best decision
A proven creative bent with a strong operational focus. Ability to master complex business problems and have the intellect and pragmatism to be able to effectively handle ambiguity and manage change.
Change Management: Ability to drive change through an organized process, bringing people along to ensure results are achieved
A blend of both large and midcap multi-site healthcare services company experience preferred
Location
The preference is for this role to be located in the Baltimore, MD / Washington DC area or the Tampa / Sarasota, FL area, but CEO is open to hybrid and remote working models.
Position will involve up to 50% travel depending on where the employee is based (as current operations are in Florida and Maryland).
Compensation & Career Path
This is a full-time salary position and compensation will depend on experience, ranging from $150,000 to $175,000 in annual OTE.
401k, Health, dental, vision, short-term disability, long-term disability and life insurance
#J-18808-Ljbffr
$150k-175k yearly 3d ago
HEAD OF OPERATIONS (V.P. / SR. DIRECTOR)
Tennessee Society of Association Executives 3.4
Senior operations manager job in Washington, DC
Institute for Portfolio Alternatives (IPA) is seeking a driven, detail-oriented Head of Operations to lead the day-to-day management of internal processes and ensure organizational efficiency. This role is focused on structure and results, keeping the organization operating at a high level as it continues to grow.
We're looking for someone who thrives on execution, builds strong systems, and knows how to manage people, priorities, and processes. You'll be the go-to leader for making sure projects stay on track, internal operations are optimized, and the team is set up for success. This role is well-suited for someone who excels at managing complex operations, streamlining workflows, and maintaining consistency in a fast-moving environment.
The association is based in Washington, D.C., but the position is fully remote/home-based. Candidates will be considered from within and outside the Washington, D.C. metropolitan area. The role requires up to 15% travel.
We are a small, committed, and highly collaborative team where adaptability and teamwork are essential.
Major Responsibilities
Operational Leadership: Direct and oversee the IPA's daily operations, ensuring alignment with organizational goals and priorities.
Team Management: Lead, mentor, and support staff, fostering a culture of accountability, collaboration, and professional growth.
Process Optimization: Improve operational workflows, technology use, and organizational systems to enhance efficiency.
Project Management: Oversee major organizational initiatives, ensuring timely, on-budget, and high-quality delivery.
Performance Monitoring: Establish and track key operational metrics to measure organizational effectiveness and recommend improvements.
Cross-Departmental Alignment: Ensure that all departments and functions are coordinated and working toward common goals, resolving conflicts and eliminating inefficiencies.
Vendor & Partner Management: Manage relationships with external vendors, consultants, and service providers to ensure quality and cost-effectiveness.
Reporting Relationships
Reports to the IPA President & CEO and works closely with staff and external consultants.
Required Skills and Qualifications
Proven leadership experience in operations, administration, or related roles, preferably within a trade association, nonprofit, or professional services environment.
Experience in the financial services industry is a plus.
Demonstrated success managing teams, overseeing budgets, and leading complex projects.
Strong organizational, analytical, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Technologically adept, with experience implementing and managing systems to improve organizational efficiency.
Bachelor's degree required; advanced degree a strong plus.
Minimum of 7 to 10 years of progressively responsible experience in operations or related leadership roles.
#J-18808-Ljbffr
$70k-150k yearly est. 3d ago
General Manager, Indoor Soccer Center Operations & Growth
Sofive 3.7
Senior operations manager job in Columbia, MD
A leading indoor soccer facility in Columbia is looking for a General Manager to oversee all daily operations. This role requires a passion for soccer and at least 5 years of management experience in sports or hospitality. Responsibilities include managing staff, developing marketing initiatives, and ensuring a premium customer experience. Competitive salary and benefits are offered, along with opportunities for growth within the organization.
#J-18808-Ljbffr
$45k-70k yearly est. 1d ago
Senior Store Manager
Millman Search Group
Senior operations manager job in Baltimore, MD
Our client is seeking an exceptional Multi-Store Leader to drive sales and lead operations across their retail locations. This is a unique opportunity for a dynamic leader who combines retail excellence with hospitality-driven client service to create outstanding experiences across our stores and deliver results. This role will actively participate in the company's growth and multi-channel operation.
Position Overview
Reporting directly to the Director of Sales, the Multi-Store Leader will be responsible for the overall performance, culture, and strategic direction of the organization. This role requires a hands-on leader who can balance operational excellence with a genuine passion for creating the client experience.
Key Responsibilities
ยท Oversee daily operations, drive sales performance, and profitability across store locations
ยท Lead, mentor, and develop store management teams to achieve excellence
ยท Drive a client-first culture rooted in hospitality principles and exceptional service
ยท Develop and implement strategies to meet and exceed sales goals and operational KPIs
ยท Ensure consistent brand standards, visual merchandising, and store presentation across locations
ยท Analyze business metrics and market trends to identify opportunities for growth
ยท Manage inventory, staffing, scheduling, and budgets for both locations
ยท Build and maintain strong relationships with clients, creating memorable experiences
ยท Recruit, train, and retain top talent while fostering a positive team environment
ยท Collaborate with the Director of Sales on strategic initiatives and business development
Qualifications Required:
ยท Proven experience in retail management with multi-unit oversight preferred
ยท Background in a high level customer service environment
ยท Demonstrated track record of delivering exceptional client service and driving sales results
ยท Strong leadership skills with the ability to inspire, motivate, and develop teams
ยท Excellent communication, interpersonal, and problem-solving abilities
ยท Strategic thinker with strong business acumen and analytical skills
Ideal Candidate:
ยท Combines retail operations expertise with hospitality industry experience
ยท Natural relationship-builder who thrives on creating connections with customers and teams
ยท Entrepreneurial mindset with a passion for elevating client experience
ยท Proven ability to drive results while maintaining a positive, service-oriented culture
For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at *************************, ************. Please submit a current resume for this role.
$94k-150k yearly est. 5d ago
Golf Operations General Manager - Lead Two Premier Clubs
Twice 3.6
Senior operations manager job in Columbia, MD
A community-focused organization in Maryland is seeking a General Manager of Golf Operations to oversee Hobbit's Glen and Fairway Hills Golf Clubs. The successful candidate will provide leadership, enhance member experiences, and ensure operational excellence through strategic planning and team development. This role offers competitive compensation and benefits, including medical and wellness perks, in a supportive environment that values inclusivity and community service.
#J-18808-Ljbffr
$82k-179k yearly est. 2d ago
Operations Manager DC
Amico Lane 4.4
Senior operations manager job in Washington, DC
We are searching for a full-time Condominium OperationsManager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operationsmanager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial ManagementManage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
$96k-139k yearly est. 3d ago
Operations Manager
ZARA 4.1
Senior operations manager job in Towson, MD
About us
Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all. By bringing more thoughtful style to the world, we aim to provide everyone, no matter where they are, with the inspiringly beautiful, always on-trend, responsibly crafted fashion they deserve.
Purpose
As the OperationsManager it is your role to execute the operations of the store focused on the stockroom, achieving its operation at the service of sales and customers. You are dynamic and operational with great ability to organize and execute tasks. You will also be analytical with the ability to read reports and draw conclusions
Key Responsibilities:
Help the Head of store Operations organize store operations based on operational KPIs to optimize and improve performance.
Manage warehouse stock and merchandise flows taking into account the criteria of the Sales Manager.
Execute the replenishment and verify its location in the plant.
He supervises the back processes: checkout, fitting rooms, size collection and online collection, so that they are executed well and provide good customer service.
Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
Help Head of store operationsmanager implement new projects and operational updates.
Assist Head of Store OperationsManagermanage the external team.
Use analytics tools and track KPIs to improve in-store processes.
Supervise and take responsibility for the operation of store devices and track technology incidents.
Continuous communication and feedback with your supervisor (Head of store operationsmanager) and all teams within the store (section managers, experts, specialists)
Continuously train teams in their area.
Help Head of store operationsmanager develop the store's operational team.
You are responsible for compliance with occupational risk prevention, health and safety regulations.
What we offer:
In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.
Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!
Zara USA, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
EOE/DFW
$51k-76k yearly est. 5d ago
General Manager - 24/7 Restoration Operations Lead
24 Hour Flood Pros
Senior operations manager job in Baltimore, MD
A leading water damage restoration company based in Baltimore is seeking a General Manager to oversee operations and ensure customer satisfaction. The ideal candidate will have a proven leadership record and at least 2 years of experience in the water damage industry. Responsibilities include managing projects, leading a team, ensuring safety compliance, and driving business development. The role offers a competitive salary ranging from $60,000 to $140,000 per year, with opportunities for career growth in a dynamic environment.
#J-18808-Ljbffr
$60k-140k yearly 5d ago
Director of Operations
Emergencymd
Senior operations manager job in Bethesda, MD
Why Work for Wonders Early Learning + Extended Day?
Play isn't just fun, It's fundamental! Children need playtime, it is crucial for healthy development. Children learn about the world by exploring ideas, manipulating objects, investigating creative materials, and problem-solving with others. Using imagination and creativity, children take on new roles and test new concepts. Wonders teachers use observation and planning to create learning experiences that are intentional and provide meaningful context for children to practice skills and express ideas.
Join the Wonders family of caring, dedicated, and fun educators!
About Wonders
Our Mission - To create and advance high quality, diverse educational communities that teach children the foundations of lifeโlong learning and social responsibility.
Since our inception in 1976, our goal has been to provide nonโprofit, quality child care to working families. Over the years, we have grown from a single center in the basement of All Saint's Church in Chevy Chase, Maryland to multiple accredited early learning, extended day, and summer camp programs across the DC Metropolitan Region.
Our programs support today's workforce, while growing the workforce of tomorrow.
Benefits & Compensation
Our benefits package includes paid time off, holidays, winter break, medical with HRA, dental, vision, life insurance, disability, critical illness, accident insurance, 403(b) retirement savings plan, Wonders tuition discounts, and professional development training. Benefits eligibility is dependent on job type status.
We provide paid preโemployment background checks, fingerprinting, medical exams, & drug screens as well as paid New Hire Orientation.
Wonders values its educators and leaders and we invest in our workforce by prioritizing compensation and nurturing meaningful careers. Our educators are regularly engaged in efforts towards continuous improvement in their skills and knowledge in the classroom. Approximately 80% of our annual budget is directed to staff compensation.
Job Summary
The Director of Operations is responsible for managing the daily operations of the organization and executing the implementation of Wonders' strategic plan. Reporting to the Executive Director and working closely with the Wonders administrative team, the Director of Operations will provide leadership, strong fiscal management, and active oversight in aligning the goals of the organization. The Director of Operations is responsible for ensuring compliance with all regulatory agencies, risk management, compliance requirements, and facilities management for multiple locations. The Director of Operations will also be responsible for the management and oversight of the Wonders Professional Development Consortium.
Essential Functions
Compliance and reporting:
Lead and oversee all compliance and reporting activities to ensure proper state licensing, maintenance of certain business account records; adherence to federal, state, and local regulatory laws and reporting; compliance with insurance requirements, and otherwise manage all professional and contractual relationships, as appropriate.
Organizational leadership:
Serve on the administrative leadership team, collaborating thoughtfully and enthusiastically in support of Wonders' mission and strategic priorities.
Ensure that Wonders is current and conforms to federal, state, and local legal requirements, as well as best practices in the area of nonprofit management.
Oversee all program emergency preparedness protocols.
Facilities and vendor relationships:
Provide administrative leadership and oversee the relationships with Wonders' facilities management.
Discern appropriateness of Wonders' contractual relationships with vendors, actively managing these relationships to ensure mutual understanding of responsibilities, accountability, fiscal responsibility and open, clear communications.
Assess program needs and risks through management reports and regular site visits.
Provide strategic leadership to ensure a culture of continuous improvement and efficiency.
Other duties or responsibilities as assigned.
Core Competencies
Effective team leader with a strong record of driving strategic initiatives.
Solid grasp of nonprofit operations, budgeting, and business functions.
Skilled in planning, organizing, and executing complex projects.
Resourceful, dataโdriven problemโsolver with strong analytical abilities.
Clear, adaptable communicator skilled at engaging diverse stakeholders.
Committed to advancing equity through policy, practice, and program design.
Qualifications
Minimum of a Bachelor's degree in operations, business, or related field.
Minimum 5 years of nonprofit management, educational leadership, or related experience
Exceptional track record of leadership
Superior project management skills
Resourceful and analytical with excellent verbal and written communication skills
Understanding of all facets of business operations and budget management
Knowledge of IT infrastructure and computer skills
Aptitude in problem-solving and decision-making
Understanding of analytics and performance metrics to support a cycle of continuous improvement
Aptitude in strategic thinking and implementation of strategic initiatives.
A firm commitment to advancing equity through program delivery, policies and practice
EEO Statement
Wonders provides equal opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, citizenship, current or future military status, genetics, protected veteran status, sexual orientation, gender identity or expression, marital or familial status or any other characteristic protected by federal, state or local laws.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Wonders to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.
Additional Information
Job Type: Fullโtime/Exempt
Program Length: Indefinite
Work Schedule: 8:00a to 5:00p (Onsite)
Work Location: 5272 River Road, Bethesda, MD 20816
#J-18808-Ljbffr
$74k-127k yearly est. 5d ago
Corporate Relations Director
Boy Scouts of America 4.1
Senior operations manager job in Bethesda, MD
Bethesda, Maryland (MD)
The Corporate Relations Director is responsible for developing and managing strategic partnerships with corporations to advance NCAC's mission and revenue goals. This position focuses on cultivating, soliciting, and stewarding corporate donors and, as partners, aligning partnership opportunities with organizational priorities.
ResponsibilitiesStrategic Partnership Development
Create and implement a comprehensive corporate engagement strategy to expand the organization's corporate supporter base
Identify and cultivate new corporate prospects across leading industries in the Washington, DC region
Negotiate partnerships, cause-marketing campaigns, and workplace giving programs
Develop a comprehensive corporate benefits matrix to offer, track, fulfill, and scale a suite of benefits that deliver value and impact to corporate partners
Revenue Generation
Secure corporate gifts and sponsorships for events and programs, often in the five- and six-figure range
Establish a portfolio of corporate donors and partners to achieve annual revenue targets through diversified corporate fundraising streams
Develop and maintain a target list of potential corporate partners and create donor life-cycle strategies that follow a moves management structure
Relationship Management
Serve as NCAC's primary liaison between corporate partners and internal implementation teams
Develop personalized stewardship plans to ensure partner satisfaction and retention
Lead organizational stewardship efforts of corporate relationships to ensure high impact of donor contributions
Represent NCAC at corporate meetings, networking events, and community functions
Work closely with senior leadership, board members, and cross-functional teams (development, events, communications)
Work closely with the Special Events Director to optimize corporate partners for NCAC, including integration of events and sponsorship opportunities
Provide reports on organizational and departmental key performance indicators, revenue progress, and engagement metrics to leadership
Work with the Donor Data Manager to proactively and reactively provide research profiles on companies and key personnel for the purpose of executive briefings
Ensure that all records pertaining to corporate relationships are purposefully and transparently captured using NCAC systems, including CRM
Education
Bachelor's degree required; Master's degree in nonprofit management, business, or related field preferred
Qualifications
Proven success in securing major corporate partnerships and sponsorships
Strong negotiation, communication, and presentation skills
Ability to manage multiple projects and deadlines
Familiarity with CRM systems (e.g., Blackbaud) and fundraising best practices
Strategic thinking and planning
Relationship-building and networking
Financial acumen and goal orientation
Leadership and team collaboration
Ethical and compliance awareness
All councils are equal opportunity employers and offer a competitive salary, based on the council's geographic location. Professional Scouting offers benefits to include major medical, prescription coverage, dental, vision, life insurance, long-term disability, accidental death, retirement plan, plus compensation for authorized and approved business-related expenses, including phone and mileage reimbursement. We also offer a generous vacation policy and holiday observances.
Salary or Salary Range: $90,000-$95,000
How to Apply: *****************************
Use Google Chrome or Firefox when applying. Please keep your manager and SE informed of your resume submission and interest in this position.
How Did You Hear About This Opportunity?
#J-18808-Ljbffr
$90k-95k yearly 5d ago
Director of Operations
Mad Science of Washington Dc
Senior operations manager job in Silver Spring, MD
Director of Operations (Hands-On, Growing Organization)
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$105,000-$130,000 + Benefits
About the Role
Mad Science of DC-Maryland-Virginia brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year. Our mission is to make science exciting, memorable, and fun for kids, and behind the scenes, that takes a thoughtful, well-run operation.
We're hiring a Director of Operations to lead that operation.
This is a hands-on leadership role for someone who enjoys solving real problems, managing people, and building systems that make life easier for teams in the field. You'll work closely with the owner and leadership team, oversee day-to-day operations, and steadily improve how we schedule, staff, train, and support a large, multi-site organization.
If you like variety, responsibility, and seeing the direct impact of your work, this role offers all three.
This position is best suited for someone who:
Likes being in the mix, not siloed
Is comfortable juggling logistics, people, and priorities
Enjoys building structure in active, fast-moving environments
Wants to grow with an organization that values trust, autonomy, and mission
You won't be dropped into chaos, but you also won't be bored.
What You'll LeadLogistics & Scheduling (Core Function)
Build and manage weekly schedules for programs at 100+ schools
Assign 20-30 instructors during the school year and 80+ instructors in summer
Ensure 100% program coverage with minimal last-minute changes
Optimize instructor travel routes, timing, and resource allocation
Oversee equipment flow, supply kits, and warehouse coordination
Maintain a stable, predictable logistics rhythm across the organization
Team Leadership
Lead Senior Instructors, Zone Coordinators, and instructional staff
Run training, onboarding, and staff development programs
Ensure consistent, high-quality program delivery across sites
Summer Operations (High-Volume Season)
Serve as first point of contact for routine counselor issues
Handle typical parent calls and moderate behavior concerns
Provide rapid problem-solving support to staff on-site
Escalate serious behavior or safety issues directly to the owner
Ensure camps run smoothly, safely, and with high parent satisfaction
Hiring & Staffing
Own recruiting, interviewing, hiring, and onboarding
Build and maintain seasonal hiring pipelines
Develop staffing plans for both school-year and summer demand
Office Operations & Culture
Help maintain a positive, energetic, mission-driven office culture
Collaborate with the owner on staff performance tracking
Lead internal events (team gatherings, holiday events, staff appreciation)
Customer, School & Parent Support (School Year)
Resolve operational issues quickly and professionally
Provide program quality oversight
Support the sales team during high-volume periods when needed
Compliance & Standards
Maintain background checks, certifications, and safety documentation
Keep policies updated and properly documented
Create and maintain SOPs for key operational processes
Strategic Growth Support
As the company grows, you'll partner with leadership to:
Identify opportunities to scale
Improve and automate operational systems
Increase organizational capacity
Forecast logistics and staffing needs for expansion
Ensure infrastructure supports smart, sustainable growth
This role has significant influence over how Mad Science evolves in the coming years.
What Success Looks Like (After Ramp-Up)
You won't be expected to hit all of this on day one. These are the outcomes we work toward together over your first 6-12 months:
95-100% of programs staffed at least 7 days in advance
Less than 3% same-day staffing changes
98%+ on-time program start rate
Measurable reduction in instructor travel time within 6 months
Parent & school satisfaction rating of 4.7+/5
Summer hiring completed by May 15
Full implementation of SOPs within 6 months
Strong seasonal staff retention and training completion
Success here is about stability, predictability, and continuous improvement - not perfection.
Hours & Location
Full-Time ยท In-Person
12065 Tech Rd, Silver Spring, MD
School Year:
Monday-Friday, 9:00 AM - 5:00 PM
Summer (10 weeks):
Monday-Friday, 8:00 AM - 4:00 PM
Summer includes after-hours availability for urgent scheduling or staffing issues. These situations are typically brief, require quick decision-making, and can be handled remotely.
Compensation & Benefits
$105,000-$130,000, based on experience and demonstrated strength in multi-site operations
Health insurance (60% employer-paid)
Retirement plan with match + Roth IRA option
PTO, holidays, and sick leave
Why Join Us
This is the highest operations role in the company, offering long-term stability, meaningful autonomy, and the opportunity to run a complex, mission-driven organization that reaches thousands of families every year.
You'll build systems that matter, lead people who care, and help shape how Mad Science grows in the years ahead.
$105k-130k yearly 3d ago
General Manager, Bethesda
Veronica Beard 3.9
Senior operations manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$45k-88k yearly est. 5d ago
Retail Store Manager
24 Seven Talent 4.5
Senior operations manager job in Washington, DC
Client is women's contemporary brand.
Client will be disclosed after you are considered for an interview with them.
Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like.
SALARY:
$90-$100k + monthly bonus structure
LOCATION:
Washington DC
OVERVIEW:
The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency.
THE RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
Establish a returning client business by developing and maintaining long lasting relationships
Actively outreach to client base to strengthen relationship via email, phone call and text messaging
Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team
Maintain organization, upkeep, and cleanliness of both the front and back of house
Recruit, hire, onboard, and train all new hires
Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader
Ensure the integrity of payroll and the payroll process
Actively support Diversity, Equity, and Inclusion initiatives
Ensure that the sales floor is maintained and beautifully reflects the brand
Cultivate an environment which promotes teamwork and comradery
Remain coachable and open to feedback to continuously develop in your role
Act as a leader in the District and as a partner to fellow Store Managers
REQUIREMENTS:
Previous management experience required
Previous sales experience required
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to occasionally climb ladders as needed
Ability to work daily with telephone, POS and computer equipment
Ability to work a flexible schedule including days, nights, weekends, and holidays
How much does a senior operations manager earn in Dundalk, MD?
The average senior operations manager in Dundalk, MD earns between $87,000 and $169,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Dundalk, MD
$121,000
What are the biggest employers of Senior Operations Managers in Dundalk, MD?
The biggest employers of Senior Operations Managers in Dundalk, MD are: