Senior operations manager jobs in Durham, NC - 1,147 jobs

Vice President of Operations - Mechanical Construction Compensation & Benefits Base Salary: $250,000+ (based on capability and experience) Bonus: Target ~50% of base (tied to performance and regional results) Vehicle Allowance 100% Employer-Paid Employee Healthcare Dental & Vision coverage 401(k) with company match 20 days PTO + company holidays Additional people-focused perks (employee support services, engagement programs) Location: Raleigh-Durham, NC Industry: Mechanical Construction (HVAC, Plumbing, Process Piping) Reports To: Executive Vice President About the Company A fourth-generation, family-owned mechanical contractor in the Southeastern U.S. is seeking a Vice President of Operations to lead and scale construction operations across the Carolinas. With nearly 700 employees and revenue exceeding $300M, this organization is recognized as one of the region's most respected mechanical builders-serving clients in healthcare, higher education, hospitality, pharmaceuticals, data/technology, and advanced manufacturing. The company is known for its people-first culture, elite craftsmanship, long-term customer relationships, and strong financial performance. The firm provides full-service mechanical solutions including HVAC, plumbing, process piping, design-build, and maintenance/service. The company is in a significant growth phase and is investing deeply in expanding its Carolinas market footprint. Position Overview The Vice President of Operations will oversee all construction operations across the Carolinas-providing leadership, structure, and consistent operational excellence. This newly created role will strengthen execution, enhance margin performance, and develop the next generation of project leaders. You will oversee all Project Managers, Senior PMs, and Project Executives in the region, ensuring teams deliver high-quality mechanical projects on time, on budget, and with exceptional safety and client satisfaction. This executive will play a central role in scaling multi-market operations and building the long-term operational infrastructure needed for continued expansion. Key Responsibilities Operational Leadership Oversee day-to-day mechanical construction operations across multiple project teams. Ensure projects meet schedule, budget, safety, and quality expectations. Lead project cost control, forecasting, and margin protection efforts. Standardize and tighten operational processes across all project sites. People Development & Leadership Directly lead and mentor all PMs, Senior PMs, and Project Executives. Build a culture of accountability, teamwork, and high performance. Identify skill gaps and implement clear development plans. Work Acquisition Support Partner with Preconstruction and Business Development to represent operations in pursuits. Support interviews, presentations, and client meetings to win work. Communicate competitive advantages tied to operational performance. Process Improvement & Scalability Strengthen workflows, tools, and systems that increase efficiency and consistency. Improve process discipline across planning, scheduling, manpower management, and cost control. Support adoption of technology and leaner project delivery methods. Culture, Safety & Quality Uphold elite safety standards and a people-first culture across all teams. Ensure consistent quality control and project excellence across the regional portfolio. Strategic Growth & Succession Partner with the EVP to shape long-term market strategy and operational expansion plans. Play a key role in preparing the organization for future market growth. High-performers may be groomed for eventual EVP-level oversight of the Carolinas division. Qualifications 15+ years of progressive leadership in mechanical construction (HVAC, plumbing, process piping, or similar). Experience leading multi-market operations or large, complex project portfolios. Proven ability to improve margins, strengthen execution, and build operational discipline. Demonstrated success in developing leaders in a fast-growth mechanical or MEP environment. Strong financial acumen (forecasting, job cost, P&L exposure). Bachelor's degree in Construction Management, Engineering, or related field preferred; equivalent experience valued. Leadership Traits Hands-on, servant-minded leadership approach. High emotional intelligence and a strong communicator. Able to elevate both people and process simultaneously. Strategic thinker with strong operational instincts. Thrives in a fast-paced, growth-oriented environment.

The Senior Manager of Outpatient Clinical Operations & Innovation plays a key leadership and support role in driving strategic initiatives, clinical innovation, and operational excellence. This position collaborates across functions, including technologists, radiologists, and internal/external stakeholders, to ensure alignment in protocols, workflows, and best practices. Responsibilities include supporting the implementation of advanced imaging technologies, optimizing clinical operations, and contributing expertise in multidisciplinary meetings and strategic planning sessions. Key Responsibilities: Clinical Operations Collaborate with radiologists and site staff to maintain and update accurate, high-quality imaging protocols aligned with clinical standards and regulatory requirements. Provide guidance and hands-on support to technologists and clinical staff on best practices to ensure safe, effective, and consistent imaging procedures. Assist with image uploads and support research initiatives and clinical trial management by coordinating data collection and documentation. Deliver on-site applications training, advanced procedure education, and demonstrations of new software features or clinical workflows to support staff development and operational excellence. Support accreditation activities, including selecting and evaluating imaging studies for submission to meet regulatory and quality standards. Partner with radiologists, operational teams, and the Director of Outpatient Clinical Ops to identify and resolve issues related to image quality and workflow efficiency. Assist new technologists in mastering complex patient cases and advanced imaging protocols to ensure proficiency and confidence. Support onboarding new clinical sites and the integration of updated imaging equipment, ensuring the deployment of the latest technology and protocols. Project Management & Collaboration Participate in workshops, meetings, focus groups, and cross-functional teams, serving as a clinical liaison between technologists, radiologists, and leadership to ensure alignment and effective communication. Prepare and deliver slide decks, briefings, and progress summaries to support leadership and stakeholder decision-making. Serve as the central communication point for project updates, action items, and follow-ups, ensuring timely information flow and accountability. Maintain, update, and distribute new protocols and protocol changes. Assist the Clinical Innovation team on equipment evaluation, as well as new advancements in imaging technology Education and Experience: Registered Technologists with ARRT or equivalent; additional subspecialized registry preferred (i.e., MRI, CT, PET) Minimum of 3 years of experience in Radiology or Medical Imaging. Experience with RIS and PACS Strong Clinical applications experience - preferred Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement. Ability to manage multiple priorities and work independently Ability to travel as needed to support clinical operations and research initiatives.

HVAC Construction Project Operations Executive Our corporation is an established HVAC construction company with a proven track record of successfully building complex HVAC systems. We work on both design build and plan and spec. projects. Experience has enabled the firm to gain the understanding and ability to quickly respond to customer's needs. Responsiveness and high quality installation is a priority. We have the flexibility to meet client's needs on a fast track basis while providing the most economical alternative. Our company has designed, installed and serviced projects which include: Computer Rooms, Clean Rooms, Boiler Rooms, Labs, Variable Refrigerant Flow Systems, Chilled Water Systems, Hot Water Systems, Cogeneration Systems, Variable Air Volume Systems, Constant Volume, Energy Recovery and Steam Systems. We have the capability to provide a complete range of mechanical services from conceptual design to installation and follow-up maintenance. Flexibility in responding to customer's needs is a primary factor in our growth and success, with over 80% of revenue coming from repeat clientele. The firm is dedicated to providing the highest level of quality service.

This role is responsible for overseeing and optimizing operational processes across clinical trial supplies, warehouse operations, and supply chain management. The position plays a critical role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory requirements and industry best practices. Success in this role requires close collaboration with cross-functional teams to implement process improvements and promote a culture of continuous improvement. Essential Duties and Responsibilities Develop and execute strategies to optimize operational processes across clinical trial supplies, warehouse operations, and supply chain activities. Collaborate with cross-functional teams to streamline workflows, reduce lead times, and improve overall operational efficiency. Monitor and analyze key performance indicators (KPIs) to assess performance and identify improvement opportunities. Lead initiatives related to resource allocation, capacity planning, and inventory management to meet business objectives. Establish, implement, and maintain a robust Quality Management System (QMS) in alignment with regulatory requirements, industry standards, and best practices. Conduct routine audits and assessments to ensure compliance with internal policies, standard operating procedures (SOPs), and regulatory guidelines. Implement and manage Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues. Provide leadership, guidance, and training to teams to support a culture of quality, compliance, and continuous improvement. Manage supplier and vendor relationships to ensure timely sourcing and delivery of comparator and reference-listed drugs from multiple regions. Evaluate supplier performance and conduct periodic reviews to maintain supply chain quality, reliability, and compliance. Demonstrate strong working knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practices (GMP). Actively participate in facility and documentation self-inspections, inventory management, and all administrative and operational activities. Serve as a key point of contact during audits and inspections, maintaining full oversight of operational activities. Oversee daily warehouse operations, including inbound and outbound shipments, to ensure timely and accurate execution. Act as a designated responsible representative with authority over warehouse operations and business activities. Train team members and manage day-to-day operational activities. Negotiate supplier contracts, terms, and pricing to optimize costs and improve supply chain performance. Lead continuous improvement initiatives focused on efficiency, quality, productivity, and customer satisfaction. Implement process improvement methodologies to eliminate inefficiencies, streamline workflows, and enhance productivity. Work Experience Qualifications Minimum of 10 years of experience in pharmaceutical warehouse and supply chain operations, preferably supporting clinical trial supplies, pharmaceutical outsourcing, and comparator sourcing. Strong results-driven mindset with a customer-focused approach. High attention to detail with professional written and verbal communication skills. Ability to manage multiple priorities effectively in a fast-paced environment. Willingness and ability to travel for meetings, audits, and industry events. Strong organizational and time management skills with the ability to meet deadlines. Self-motivated, proactive, and accountable for assigned responsibilities. Proficient in administrative tools, including MS Office and Google Workspace. Excellent verbal, written, and interpersonal communication skills. Education Qualifications Bachelor's or Master's degree in Health Sciences, Pharmaceutical Sciences, Marketing, or a related discipline.

Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency. Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards. Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency. Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration. Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities. Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals. Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations. Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals. Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards. Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement. Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards. Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Essential Knowledge, Skills, and Abilities In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards Preferred Knowledge, Skills, and Abilities Bachelor's degree in related field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Travel may be required up to 70% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

CULTURE SNAPSHOT: Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life's Best Memories'. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. AT A GLANCE: The General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership. DAY IN THE LIFE AS THIS MEMORY MAKER: Champions our Mission, Values, and Customer Beliefs Leads all sales activities and initiatives Oversees the consistent implementation of processes and policy standards across stores Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants Recruiting, hiring, and retaining top talent Be a hands-on, energetic sales leader with a passion for retail Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team Organize multiple competing priorities while meeting deadlines Maintain the highest standards of personal and professional conduct Maximize your own potential through continual self-improvement and accountability Focus on our customers' needs and strive to exceed their expectations Recognize others' values and work together in a respectful manner Seek efficiency through improving processes and technology Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities WORKPLACE ENVIRONMENT: While performing the duties of this job the employee is: This is an in-store position that is primarily performed on the sales floor and customer facing. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS & BENEFITS: Salary is based on numerous factors, including experience, knowledge and skill. Performance based bonus potential. Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU: Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self. Qualifications WHAT YOU'LL NEED TO SUCCEED: Minimum 5 years of experience in furniture sales management, including store-level general management Proven success in high-volume, fast-paced, commission-based retail environments Strong leadership background with experience managing teams of 10+ associates Excellent interpersonal, communication, and presentation skills High level of professionalism and discretion when handling confidential information Strong problem-solving, analytical, and time-management abilities Self-motivated, quick learner able to manage multiple tasks independently Proficient with technology, including iPads, tablets, and basic math skills Willingness to work a flexible 40+ hour schedule, including nights and weekends

General Manager - Triangle Liquidators (Raleigh, NC) Who We Are Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public. With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC. We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions. Position Overview The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability. You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution. Core Responsibilities Leadership & People Management Oversee daily performance of all department leads and their teams. Hire, train, retain, and hold team members accountable to company standards. Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs Conduct quarterly performance reviews and ensure team alignment. Operational Execution Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines. Ensure collaboration between departments to keep auctions on schedule and on quality. Identify and resolve operational challenges before they impact results. KPI Ownership & Reporting Deliver results across key performance categories: Auction throughput Customer pickup wait time Revenue performance Profit margin Hiring and retention Report progress to ownership and make data-driven decisions that improve performance. Facility Standards & Culture Maintain a clean, safe, and productive work environment. Enforce company policies, safety protocols, and standard operating procedures. Foster a positive, accountable culture that celebrates results. Qualifications Associate or Bachelor's degree preferred. 5+ years of management experience in warehouse, or retail environments (auction experience is preferred). Proven ability to lead department heads and motivate diverse teams. Strong organizational, analytical, and communication skills. Track record of hitting operational and financial targets. Comfortable working in a fast-paced, evolving business. Bilingual candidates encouraged to apply. What We Offer · OTE: $100,000 - $170,000 (based on experience & performance) · Bonus Structure: Clear, performance-based incentives. · Growth: Leadership advancement in a rapidly scaling company. · Culture: Supportive, accountable, and high-energy environment. · Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026. · Impact: A key leadership role in a company that rewards results.

We are seeking a passionate General Manager for our new store opening in February! The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

This is an in office role that is located in the Raleigh Area, relocation support available. The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cary, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you. Learn more and visit us at careers.connorgroup.com/property-managers

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.

Ops Program Manager Job ID: 21-12305 Description: Global Operations Associate Project Manager The Global Operations Associate Project Manager provides the gateway to delivering services, by providing project coordination services and oversight from initiation through delivery for professional services. Associate PM's manage all processes and systems relevant to the successful completion of internal services/organizational goals including reviewing new projects with the Project Managers and Regional Manager, identifying tasks and resourcing requirements, driving customer facing kick off calls supporting the technical teams on delivery. Administering the project to completion by supporting administrative delivery requirements and revenue requirements thru delivery and revenue recognition. This is a strategic role that requires a keen focus on customer satisfaction and internal relationships with PS Reginal Managers, Project managers, Resource Managers that also requires customer focus and soft skills and attention to detail. This is a fast paced and dynamic role that requires critical thinking and a customer first attitude where team work and collaboration are a must. Interaction: Associate Project Mangers work collaboratively with professionals in several Service functions, with a focus on assisting the Regional Managers (RMs), Program/Project Managers (P/Client) and Professional Service Consultants (PSCs), Delivery Partners through the lifecycle of the service projects resulting in successful delivery and customer outcome. Establishing successful relationships are key to a success in this role. Location: RTP, North Carolina or Remote Travel: Limited Travel Essential Functions and Responsibilities include but are not limited to: Administrative & Project Management Tasks: Review new projects in Pulse application, project management system. Work closely with customers and account teams to determine scope of delivery for Professional Services as well Work with the Program Managers to obtain dates for scheduling and assist with questions concerning order details Work closely with strategic Resource Management team to identify resource skill requirements to identify delivery resources, PSC's, PM's and partners Update project and task statuses and notes in Pulse Maintain detailed notes, status, dates in Pulse for understanding of project delivery status Manage and drive backlog to maintain a clean list of deliverable projects Participation in new initiatives by providing subject matter expertise, participating in user acceptance testing, possible training content development Providing coaching and support to offshore team on transactional deliverables Providing support to the PS field so they can successfully focus on technical delivery Attention to detail to ensure accurate PS forecasting Attention to details to ensure accurate and ON TIM Revenue recognition Understanding on invoice rules and needs to support customer invoicing requirements Desired Education & Experience: Strong Customer Focus and experience with customer interactions via phone, email, meetings Bachelor's degree desired or equivalent job experience Project Management experience or Customer Service background, preferably involving scheduling responsibilities. Knowledge of Microsoft Office suite with strong Excel skills. Strong oral and written communication skills. Strong organization skills and attention to detail Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria. Strong aptitude for learning new technologies and familiarity with the basic hardware and services provides. * Job details *

Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

In this full -time position, you'll play a critical role within the Facilities Operations Department in preparing & presenting over 200 performances a year, and giving over 600,000 visiting guests a positive, enjoyable, and memorable experience at DPAC. What You'll Do: Pre -Event Preparation: set up tables & chairs, verifying restroom cleanliness, unlocking doors, turning on lights, and conducting walkthroughs to ensure DPAC is ready to open doors to the public. · Monitor Building Systems: monitor HVAC systems during events. Supervise Facilities Operations Staff: assist in scheduling, hiring, and approving payroll for part -time Facilities Operations Technician staff. Routine Cleaning & Maintenance: provide immediate minor repairs and reporting major repairs to Facilities Maintenance Manager. Organization of Janitorial Supplies: responsible for organization & cleanliness of Janitorial Supply Room. While your job description outlines your role, there may be times when additional responsibilities arise. What You'll Bring: Leadership Experience: Troubleshoot and resolve situations during ever -changing & fast -paced event days. Self -Motivation: Work independently, with minimal supervision, and take great pride in fulfilling the duties of this position. Flexibility: Adapt to a schedule that will include nights and weekend work hours and last -minute additions. Customer Service: Provide clear and prompt communication with co -workers, supervisors, guests, and visiting show personnel. Physical Requirements: Ability to be on your feet for long periods and work various amounts of hours each day. Ability to communicate clearly and effectively, both verbally and in writing, to ensure understanding and foster collaboration. Additional Requirements: Proficiency with Microsoft Office 365 Suite of Software. Work schedule varies each week and will require shifts on nights, weekends, and Holidays. Reliable transportation and clean driving record. Must be at least 18 years old. Legally authorized to work in the United States. RequirementsApplication Requirements: A resume and cover letter are required as part of the application process.

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. **Role Description:** The Director, **Product Operations & Enablement** will lead strategic planning, risk governance, and operational execution for a diverse portfolio of privacy, product and business initiatives. This role is critical in strengthening enterprise risk management and enabling the modernization of privacy and digital tracking capabilities. The successful candidate will oversee a global privacy regulatory program, establish scalable risk and control frameworks, and manage product portfolio performance to enable business growth while maintaining compliance and operational integrity. This individual will act as a **key connector across business, 1** **st** **and 2nd Line of Defense (1LOD/2LOD), Privacy, and Control partners** , ensuring consistent alignment between enterprise risk priorities and business execution. **Primary Responsibilities:** + Build and lead a high-performing Product Operations team that delivers key strategic and regulatory program planning, ensuring timely and effective delivery of enterprise initiatives aligned with compliance and privacy risk expectations + Deliver program management, go-to-market planning and operations support to enable a global Privacy initiative inclusive of development of central privacy tooling, capabilities and remediation + Oversee the Risk & Control Self-Assessment (RCSA) execution, maintaining end-to-end process and control documentation, ensuring alignment with evolving business models, processes and policies + Serve as the primary point of contact for 2LOD, Privacy and Control Management, coordinating risk identification, issue remediation and control validation activities + Partner with business teams to interpret control and regulatory requirements into action plans for the Digital Tracking Product & Engineering teams + Manage the Product portfolio and performance, leading agile delivery governance including sprint planning, backlog prioritization and planning ceremonies + Embed Agile best practices to drive transparency, velocity and iterative delivery across strategic and regulatory programs **Qualifications:** + 8 years of demonstrated excellence in leading teams delivering technology-driven business solutions across the enterprise + Strong experience in risk management, operational risk or expertise in RCSA execution preferred + Demonstrated success in strategic portfolio, cross-functional program and performance management + Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals + Experience leading Agile delivery programs and proficient in Agile tools and methods (i.e. Jira, Confluence, Rally, SAFe, Kanban) + Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests + Ability to communicate complex technical solutions & processes to a wide variety of audiences + Knowledge of the global privacy landscape, and/or the web and digital advertising ecosystem strongly preferred + Ability to discover and design scalable solutions and processes, and lead implementation of those processes across a matrixed environment + Bachelor's degree required **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-North Carolina-Amex - for internal use only **Other Locations:** US-New York **Schedule** Full-time **Req ID:** 25022805

The Director of Field Operations is responsible for overseeing the maintenance, preparation, and overall care of the playing surfaces at both Durham Bulls Athletic Park and Historic Durham Athletic Park, ensuring they meet the highest professional baseball standards. This role leads all aspects of field management, from turf health and irrigation systems to game day operations and special event coordination, while managing a dedicated grounds crew and maintaining a safe, world-class playing environment. The Director plays a key role within the Durham Bulls leadership team, balancing hands-on fieldwork with administrative responsibilities including budgeting, staff development, and long-term planning. The ideal candidate is an experienced turf professional with a deep understanding of grass management, field safety, and complex maintenance systems. This position requires strong leadership, communication, and organizational skills, as the Director will regularly collaborate with coaches, umpires, league officials, and front office leadership to ensure that every game and event runs smoothly. Key Areas of Responsibility Field Maintenance and Preparation: * Oversee the daily maintenance and care of the Durham Bulls Athletic Park and Historic Durham Athletic Park playing field and adjacent areas. * Maintain all field preparations, including but not limited to turf management, fertilization, edging, base area, home plate and mound preparation, warning track maintenance, bullpens and infield surface maintenance. * Coordinate timeline for comprehensive in-season and off-season field maintenance. * Responsible for monitoring and maintaining the quality of the turf, infield dirt and warning track to standards set for each field. * Responsible for consistent monitoring of weather conditions to ensure all proper precautions are taken for the field to always be playable. * Responsible for the maintenance and repair of the playing field that includes, but is not limited to turf (mowing, edging, fertilizing, aerating, top-dressing, over-seeding, discovery/control of weeds, insects, and diseases) and Soil (infield skin, baselines, home plate, pitchers' mound, bullpens, warning track) management. * Required to following MLB approved professional groundskeeping practices and compile groundskeeping program document for MLB approval that outlines the management practices used to maintain all aspects of the playing surface and field equipment. Should also clearly outline team's daily, weekly and monthly management practices, inventory of all materials and pre- and post-game protocols for all areas. Systems Maintenance * Responsible for maintenance of all equipment to extend the useful life to minimize repair and replacement costs. * Maintain clean and tidy grounds and grounds shed area. * Responsible for maintaining and repairing irrigation systems to ensure proper watering of the field. * Monitor and manage field drainage systems to prevent flooding and ensure playable conditions. * Maintain inventory of groundskeeping supplies and materials. Game Day & Special Events * Oversee the recruitment, training, and supervision of seasonal staff. * Maintain staffing levels consistent with Durham Bulls standards while always ensuring staffing costs remain on budget. * Responsible for set up of field for all team practices, outside baseball games and special events held on the field. * Coordinate with team and league officials to address any field-related concerns. * Collaborate with General Manager on all-weather decisions on event days and maintain positive relationships with umpires and coaches in weather related matters. * Manager Head Groundskeeper plans for set-up, protection and restoration efforts for non-baseball events. * Ensure the Head Groundskeeper oversees tarp teams and tarp communication. Administrative & Miscellaneous * Key member of the Durham Bulls leadership team. * Responsible for preparing, overseeing and meeting all set budget items. * Stay current with industry trends and best practices in groundskeeping and field maintenance. * Assist Stadium Operations team with various stadium projects during off season down time. * Other duties as assigned by General Manager. * Develop relationships with home and visiting managers. Required Qualifications * 5+ years of professional baseball experience in turf management. * Turfgrass degree or certification from a program of 2 years or more. * Management experience and working knowledge of turf equipment and athletic field procedures. * Expert knowledge of hybrid Bermuda turf diseases and culture, including overseeding, top dressing and sod repair. * Experience managing full-time and seasonal staff. * Excellent project management and organizational skills. * Valid Driver's License. * Valid NC Pesticide License must be obtained within six months of employment. Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Ability to work flexible hours as needed, including evenings, weekends, and holidays. * This position requires working outdoors in unpredictable weather conditions, including extreme heat, cold, rain, snow, and wind, necessitating the ability to adapt to changing environmental factors and wear appropriate protective gear as needed. Benefits: * Competitive salary based on experience. * Benefits package including: * Comprehensive health insurance plan options * Vision and Dental Insurance * Company sponsored life insurance * Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more! * 401K with company match * Generous paid time off * 9 paid company holidays * Opportunities for professional development and career growth. * Dynamic and inclusive work environment with a supportive team culture. * Exciting projects and growth opportunities within a leading organization. * Opportunities to attend free local events, such as sporting events, concerts, shows, and more. Pre-Employment Information: * A pre-employment drug screening is required. * Capitol Broadcasting Company participates in E-Verify. * Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not. EEO Statement: Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CBC Statement: Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview: The Director of Field Operations is responsible for overseeing the maintenance, preparation, and overall care of the playing surfaces at both Durham Bulls Athletic Park and Historic Durham Athletic Park, ensuring they meet the highest professional baseball standards. This role leads all aspects of field management, from turf health and irrigation systems to game day operations and special event coordination, while managing a dedicated grounds crew and maintaining a safe, world-class playing environment. The Director plays a key role within the Durham Bulls leadership team, balancing hands-on fieldwork with administrative responsibilities including budgeting, staff development, and long-term planning. The ideal candidate is an experienced turf professional with a deep understanding of grass management, field safety, and complex maintenance systems. This position requires strong leadership, communication, and organizational skills, as the Director will regularly collaborate with coaches, umpires, league officials, and front office leadership to ensure that every game and event runs smoothly. Key Areas of Responsibility Field Maintenance and Preparation: Oversee the daily maintenance and care of the Durham Bulls Athletic Park and Historic Durham Athletic Park playing field and adjacent areas. Maintain all field preparations, including but not limited to turf management, fertilization, edging, base area, home plate and mound preparation, warning track maintenance, bullpens and infield surface maintenance. Coordinate timeline for comprehensive in-season and off-season field maintenance. Responsible for monitoring and maintaining the quality of the turf, infield dirt and warning track to standards set for each field. Responsible for consistent monitoring of weather conditions to ensure all proper precautions are taken for the field to always be playable. Responsible for the maintenance and repair of the playing field that includes, but is not limited to turf (mowing, edging, fertilizing, aerating, top-dressing, over-seeding, discovery/control of weeds, insects, and diseases) and Soil (infield skin, baselines, home plate, pitchers' mound, bullpens, warning track) management. Required to following MLB approved professional groundskeeping practices and compile groundskeeping program document for MLB approval that outlines the management practices used to maintain all aspects of the playing surface and field equipment. Should also clearly outline team's daily, weekly and monthly management practices, inventory of all materials and pre- and post-game protocols for all areas. Systems Maintenance Responsible for maintenance of all equipment to extend the useful life to minimize repair and replacement costs. Maintain clean and tidy grounds and grounds shed area. Responsible for maintaining and repairing irrigation systems to ensure proper watering of the field. Monitor and manage field drainage systems to prevent flooding and ensure playable conditions. Maintain inventory of groundskeeping supplies and materials. Game Day & Special Events Oversee the recruitment, training, and supervision of seasonal staff. Maintain staffing levels consistent with Durham Bulls standards while always ensuring staffing costs remain on budget. Responsible for set up of field for all team practices, outside baseball games and special events held on the field. Coordinate with team and league officials to address any field-related concerns. Collaborate with General Manager on all-weather decisions on event days and maintain positive relationships with umpires and coaches in weather related matters. Manager Head Groundskeeper plans for set-up, protection and restoration efforts for non-baseball events. Ensure the Head Groundskeeper oversees tarp teams and tarp communication. Administrative & Miscellaneous Key member of the Durham Bulls leadership team. Responsible for preparing, overseeing and meeting all set budget items. Stay current with industry trends and best practices in groundskeeping and field maintenance. Assist Stadium Operations team with various stadium projects during off season down time. Other duties as assigned by General Manager. Develop relationships with home and visiting managers. Required Qualifications 5+ years of professional baseball experience in turf management. Turfgrass degree or certification from a program of 2 years or more. Management experience and working knowledge of turf equipment and athletic field procedures. Expert knowledge of hybrid Bermuda turf diseases and culture, including overseeding, top dressing and sod repair. Experience managing full-time and seasonal staff. Excellent project management and organizational skills. Valid Driver's License. Valid NC Pesticide License must be obtained within six months of employment. Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Ability to work flexible hours as needed, including evenings, weekends, and holidays. This position requires working outdoors in unpredictable weather conditions, including extreme heat, cold, rain, snow, and wind, necessitating the ability to adapt to changing environmental factors and wear appropriate protective gear as needed. Benefits: Competitive salary based on experience. Benefits package including: Comprehensive health insurance plan options Vision and Dental Insurance Company sponsored life insurance Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more! 401K with company match Generous paid time off 9 paid company holidays Opportunities for professional development and career growth. Dynamic and inclusive work environment with a supportive team culture. Exciting projects and growth opportunities within a leading organization. Opportunities to attend free local events, such as sporting events, concerts, shows, and more. Pre-Employment Information: A pre-employment drug screening is required. Capitol Broadcasting Company participates in E-Verify. Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not. EEO Statement: Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CBC Statement: Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.

Full-time, benefits earning position Salary: $100,000 **Start Date: May 2026** The Director of Operations and Administration of NCCCMA serves as the chief administrative officer for the Association, providing strategic leadership, operational oversight, and programmatic support to advance the mission of promoting excellence in local government management across North Carolina. This position is housed within the UNC School of Government and works collaboratively with faculty, staff, and external partners to support the professional development and engagement of city and county managers. The Director of Operations and Administration is responsible for implementing the NCCCMA Strategic Plan, supporting the Executive Committee and various standing and ad hoc committees, managing day-to-day operations, and coordinating major events such as the Winter and Summer Seminars. The role also includes outreach to new and existing members, financial oversight, and partnership development. This is a full-time, permanent position with an office in Chapel Hill, NC, a hybrid work schedule, and flexibility of location. The NCCCMA Director of Operations and Administration will exemplify the collaborative culture of the School of Government, working effectively as a team member with divisions, including Strategic Communications, Business and Finance, Programs, and IT as well as with the faculty. The starting salary for this position is $100,000, with the potential for a performance-based annual bonus. The role also includes comprehensive health coverage through Blue Cross Blue Shield as well as ancillary benefits such as dental, vision, disability, and life insurance. Additional perks include a 403(b) retirement plan with up to a 6% employer match, a generous paid annual leave package, and opportunities for educational and professional development. School of Government Services (SOG Services) assists faculty and staff at the UNC School of Government in carrying out its important mission: to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. As a nonprofit organization and an official affiliated entity of the University of North Carolina at Chapel Hill, SOG Services also contributes to advancing UNC-Chapel Hill's broader mission of academic excellence, research, and public service. Essential Duties & Responsibilities Strategic Leadership and Planning (25%) Provide strategic, logistical, and administrative support to the Executive Committee and committees to implement the NCCCMA Strategic Plan and presidential initiatives. Track progress on strategic goals and provide regular updates to leadership. Conference Planning and Implementation (20%) Lead planning and execution of Winter and Summer Seminars in collaboration with the Program and Sponsorship Committees. Determine registration and sponsorship fees, negotiate contracts, and manage logistics including housing, materials, and IT support. Organizational Management (20%) Oversee day-to-day operations including financial management, membership records, communications, and website maintenance. Work with the School of Government Business Office to ensure accurate financial reporting and dues calculation. Administer and moderate the NCCCMA listserv in accordance with policy. Committee Support (15%) Provide direct administrative support to the Executive Committee, standing committees, and ad hoc committees. Coordinate meeting logistics and ensure access to necessary resources and information. Partnership and Outreach (10%) Serve as liaison to external partners such as the NC League of Municipalities and NC Association of County Commissioners. Support the Local Government Training Partnership with Western Carolina University. Conduct outreach to new managers and promote membership growth. School of Government Engagement (10%) Participate in School of Government initiatives including the Center for Public Leadership & Governance. Assist with development of programs such as ECG, EMG, and Essentials of Local Government Management. Minimum Qualifications (Knowledge, Skills, Abilities) Bachelor's degree in public administration, public policy, or a related field is required. A relevant undergraduate degree with a minimum of ten years' professional experience may be considered. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in data entry, document preparation, and record-keeping. Customer service orientation, with a professional and courteous demeanor when interacting with internal and external stakeholders. Excellent written and verbal communication skills, including the ability to draft professional correspondence and reports. Experience with calendar management, scheduling meetings, and coordinating logistics for events or projects. Familiarity with the NC City & County Management Association and International City/County Management Association. Problem-solving skills and initiative to identify process improvements and support team efficiency. Proven ability to manage budgets and lead strategic initiatives. Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), with demonstrated ability to create, format, and manage documents, spreadsheets, presentations, and email communications. Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Strong organizational, communication, and program development skills. Preferred Qualifications Ten years of experience as a local government manager, deputy/assistant manager, along with a master's degree in public administration, public policy, or a related field. Demonstrated experience in strategic planning, conference planning, financial management, committee support, membership engagement, and communications. Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills. High level of organizational and time management skills. Experience working with academic institutions or universities. Commitment to public service and professional development in local government.

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran