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Senior operations manager jobs in East Los Angeles, CA

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  • Service Manager

    Sprouts Farmers Market 4.3company rating

    Senior operations manager job in Westlake Village, CA

    Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by inspiring and motivating a team committed to providing superior service in a fast-paced and friendly environment. Additionally, they lead front-end operations and oversee the entire store in the absence of the Store Manager and Assistant Store Manager. This role is responsible for driving store sales, team member recruitment, engagement and retention. This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities: Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values. Consistently drive customer satisfaction by ensuring team members provide superior customer service throughout the store. Demonstrate product knowledge when assisting customers when working with team members. Listen to and resolve customer complaints in compliance with company standards. Champion the activity and results surrounding the customer service surveys and portal. Consistently demonstrate a positive attitude, leadership and organization skills, time management skills, willingness to learn new products, and help educate customers. Communicate standards, expectations, policy changes, and product knowledge to the team members.Coordinate and execute Team Member Appreciation Week, Team Member of the Month, and other reward and recognition programs. Organize in store hiring events, interviews and build candidate pipeline in partnership with Region Talent Advisor Specialist. Responsible for hourly team member staffing, scheduling, training, and developing team members as well as managing discipline and performance appraisals for areas of responsibility. Celebrate store successes and identify/address opportunities for improvement. Oversee Administrative Coordinator, Head Cashiers, Cashiers, Courtesy Clerks, and In-Store Shoppers. Lead front end operations, ensure department records, and cash handling/accounting comply with legal and company policies and procedures. Manage team member concerns and conflict through proactive and clear discussions. Facilitate career development conversations in the store and support movement across the organization in stores, store support and distribution centers. Communicating sales promotion information to cashier team ensure proper execution and customer satisfaction. Provide and receive constructive feedback and direction for effective communication and collaboration with others. Accountable for proper posting of store signage (compliance, sales event, holiday, and door signage). Execute company programs to ensure the profitability of store operations and customer satisfaction in compliance with company safety, labeling, health, and weights and measures standards. Keep the department and work areas clean, sanitized, and organized, including tables, floors, walls, and display cases. Foster a positive and engaging work environment while adhering to all safety, health, and compliance regulations. Assist with ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates. Help build and maintain displays on the sales floor, compliant with company programs and standards. Help verify accurate labeling and pricing on all products, oversee price changes, and remain up to date on sale prices. Communicate temperature failure of cases, shelves, and storage areas to Store Manager. Confidently and effectively address emergencies, crises, equipment failure, and resolve any issue that maycrop up. Flexible to perform other related duties as assigned. Qualifications: Be at least 21 years of age. Have a high school diploma or equivalent, a degree in business management, marketing, retailing,communications, advertising, or related field preferred. Have demonstrated success leading total building operations with integrity, including profit and loss,safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performanceappraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, andmerchandising. Professional communication skills, both written and verbal, along with attention to detail, analytical, andsolution-focused decisiveness. Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resourcessoftware. Be flexible to work a schedule that changes based on business needs, including nights, weekends, andholidays. Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is requiredoccasionally. Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pullforce required ranges from 80 pounds to 100 pounds. Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, andtransfer items horizontally. Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes,long pants, and gloves (latex and or cut-resistant). Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens,freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, andpallet jacks. Pay Range: The pay range for this position is $22.30 - $35.70 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant. Benefits: In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include: Competitive pay Sick time plan that you can use to support you or your immediate families health Vacation accrual plan Opportunities for career growth 15% discount for you and one other family member in your household on all purchases made at Sprouts Flexible schedules Employee Assistance Program (EAP) 401(K) Retirement savings plan with a generous company match Company paid life insurance Contests and appreciation events throughout the year full of prizes, food and fun! Eligibility requirements may apply for the following benefits: Bonus based on company and/or individual performance Affordable benefit coverage, including medical, dental and vision Health Savings Account with company match Pre-tax Flexible Spending Accounts for healthcare and dependent care Company paid short-term disability coverage Paid parental leave for both mothers and fathers Paid holidays Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday. You can learn more by visiting ********************************************************* . Why Sprouts: Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups: Inspiring Women at Sprouts Rainbow Alliance at Sprouts Sabor at Sprouts Soul at Sprouts Honored to Serve at Sprouts Together, these groups celebrate diversity and empower our team to thrive. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. California Residents: We collect information in accordance with California law, please see here for more information.
    $22.3-35.7 hourly 22h ago
  • VP of Operations - 247205

    Medix™ 4.5company rating

    Senior operations manager job in Chino, CA

    A healthcare organization is seeking an experienced and hands-on VP of Operations to lead operations, compliance, and network development. This role is ideal for a leader with strong operational and regulatory expertise in managed care, including familiarity with DMHC, CMS, and delegated oversight requirements. The COO will play a critical role in guiding the organization from regulatory readiness to sustained operational excellence. Key Responsibilities Operational Leadership & Strategy Oversee daily operations including claims, member services, enrollment, provider relations, and delegation oversight. Lead operational readiness activities for DMHC and CMS approvals, ensuring compliance with all regulatory filings and standards. Develop and implement operational policies, procedures, and performance metrics to ensure efficiency and service quality. Collaborate with shared service teams such as finance, IT, HR, and compliance to streamline processes and optimize resources. Network & Market Development Build and manage a provider network that meets regulatory adequacy standards and supports value-based care models. Negotiate and manage contracts with hospitals, physician groups, and ancillary providers. Foster collaborative relationships with provider groups, IPAs, MSOs, and community partners. Compliance & Quality Management Partner with compliance leadership to ensure operational adherence to DMHC and CMS regulations. Lead audit readiness, encounter data accuracy, and oversight of delegated entities. Support quality initiatives, including HEDIS, CAHPS, and STARs programs, to enhance plan performance. Financial & Administrative Oversight Work with finance leadership to monitor budgets, fiscal soundness (TNE), and vendor performance. Identify opportunities to improve administrative efficiency and control costs. People & Culture Build and mentor a collaborative and high-performing operations team. Foster a culture of accountability, transparency, and service excellence. Qualifications Medicare Advantage experience and Operations leadership in Member Services, A&G, Enrollment, and Compliance required. Master's degree in Healthcare Administration, Business, or related field preferred. 12-15 years of experience in healthcare or managed care operations, including at least 7 years in a senior leadership role. Strong understanding of DMHC licensing, CMS contracting, and delegated oversight models. Proven ability to lead organizations through growth, start-up, or turnaround phases. Excellent analytical, financial, and problem-solving skills. Hands-on leadership style with the ability to balance strategic planning and daily execution. Pay: $250 - $325K in total comp, includes salary and bonuses
    $250k-325k yearly 2d ago
  • Senior Freight Operations Manager

    Jusda Supply Chain North America

    Senior operations manager job in Walnut, CA

    We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
    $113k-168k yearly est. 1d ago
  • Senior Operations Manager

    Pop Mart

    Senior operations manager job in Los Angeles, CA

    New Office Location: Culver City, CA (December 2025) POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 5+ years in multi-store retail operations, with at least 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $114k-169k yearly est. 2d ago
  • Head of Operations

    Woojin IS America, Inc.

    Senior operations manager job in Carson, CA

    Job Description: Head of Operations - Carson Facility Department: Operations Reports To: VP & COO Employment Type: Full-Time, Exempt About Us Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment. About the Role Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities - including safety, production, quality, and employee development - to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments. As the Head of Operations, you'll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrive in a dynamic, project-based manufacturing environment. Key Responsibilities Operational Management Plan, organize, and direct daily production activities for railcar refurbishment, overhaul, and modification projects, ensuring adherence to project scope and technical requirements. Establish and monitor production priorities, schedules, and workflow based on project plans, including structural repairs, interior upgrades, electrical systems rework, HVAC, door systems, and other railcar subsystems. Ensure all refurbishment tasks follow approved procedures, engineering documentation, and industry standards specific to passenger rail vehicles. Review production performance versus established KPIs (schedule, cost, quality); identify variances and implement corrective actions. Coordinate production activities with Engineering, Quality, Purchasing, Warehouse, and Program Management to ensure proper material availability, technical clarity, and timely project execution. Maintain the facility in an organized, clean, and efficient state; ensure compliance with 5S standards across all railcar bays and work areas. Safety, Quality, and Compliance Ensure all employees follow established safety procedures and that safety training is current, especially in areas specific to railcar refurbishment such as confined space entry, elevated work, electrical lockout/tagout, welding, and hot work. Oversee quality assurance and ensure compliance with rail industry standards such as APTA, FRA, and customer-specific requirements. Monitor and verify that all work on railcars - including structural welding, interior installations, component replacements, wiring, and mechanical adjustments - meets specifications and approved inspection points. Support safety and quality audits; document findings and implement corrective actions as needed. Leadership and Employee Development Supervise, train, and develop production supervisors, leads, and employees performing railcar rebuild and refurbishment activities. Provide coaching and performance feedback to ensure individual and team development. Conduct regular employee evaluations in partnership with HR to assess performance, identify strengths, and address areas for improvement. Foster a culture of engagement, accountability, and teamwork across all levels of the production organization. Ensure adequate staffing levels, including specialized skills needed for railcar refurbishment (welders, electricians, mechanics, interiors technicians). Performance Monitoring and Improvement Track productivity, schedule adherence, and budget performance for each railcar project or unit; develop improvement plans where targets are not met. Approve weekly labor hours and ensure accurate allocation of costs to each railcar or project phase. Evaluate labor hours per unit versus budget; implement corrective actions as necessary. Lead continuous improvement initiatives aimed at reducing cycle times, improving workflow in railcar bays, and optimizing refurbishment processes. Support management in bid and proposal efforts by providing accurate refurbishment labor estimates, process definitions, and production planning data. Facility and Resource Management Oversee Maintenance department to ensure equipment reliability, including heavy tooling, lifting equipment, cranes, jigs, and railcar-specific fixtures. Ensure employees have the proper tools, PPE, materials, and equipment required for safe and effective refurbishment of railcars. Manage production resources and expenses within established budgets; request additional resources when justified. Maintain accountability for the condition, utilization, and productivity of facility assets and equipment. Supervisory Responsibilities Directly supervises production supervisors and team leads. Indirectly manages all production employees assigned to refurbishment and overhaul of railcars. Responsible for hiring, training, evaluation, and performance management in collaboration with HR. Qualifications Minimum 10 years of supervisory or management experience in manufacturing, railcar refurbishment, heavy equipment repair, or related fields. Experience overseeing railcar overhaul, midlife refurbishment, or new rail vehicle assembly (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred. Strong understanding of railcar systems (electrical, mechanical, pneumatic, structural, interior components, propulsion, HVAC, and doors). Bachelor's degree in Business, Industrial Management, Engineering, or a related field preferred; equivalent experience may be considered. Proficiency in Microsoft Office and ERP/manufacturing software. Demonstrated ability to manage large-scale refurbishment or re-manufacturing projects, including budgets and schedules. Excellent leadership, communication, and problem-solving skills. Performance Indicators Achievement of railcar refurbishment schedules and customer delivery commitments. Compliance with safety and quality standards specific to rail industry requirements. Performance within budgeted labor and material costs. Employee engagement, development, and retention. Implementation and sustainability of 5S and continuous improvement initiatives. Working Conditions On-site position at the Carson facility. Frequent work on or around railcars, including shop, yard, pits, and platforms. May require extended hours or weekend work to meet customer schedules. What We Offer Competitive compensation package commensurate with experience. Comprehensive health, dental, and vision insurance. Paid time off, holidays and retirement plan. Opportunity to lead a key facility in a growing, innovative rail manufacturing company. Collaborative, team-oriented environment focused on safety, quality, and continuous improvement.
    $104k-194k yearly est. 22h ago
  • Director of Operations

    Harris Spice Company

    Senior operations manager job in Anaheim, CA

    With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions. Position Overview/Job Summary: The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives. Essential Functions: Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance. Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan. Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders. Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership. Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost. Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards. Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals. Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions. Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations. Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget. Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators. Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost. Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team. Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met. Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations. Partner with Quality Assurance to ensure all products meet or exceed customer expectations. Develop and manage contractors and vendors in accordance with Company's policies and procedures. Lead the sustainability and environmental programs Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards. Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability. Prepare and manage the annual operating and capital budgets. Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met. Develop and maintain vendor and contractor relationships in line with company policies. Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget. Oversee capital projects and operational upgrades to enhance productivity and efficiency. Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals. Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments. Serve as a key representative of the plant in corporate reviews and audits. Maintain positive employee relations and a collaborative workplace culture. Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives Other duties as assigned Skills/Qualifications: College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus. 10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods. Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards. Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems. Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus. Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required. Excellent verbal and written communication skills Bilingual English Spanish is highly preferred. Physical Requirements Must be able to work in a sitting or standing position for extended periods in a manufacturing environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises. Equal Employment Opportunity Statement Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
    $95k-169k yearly est. 2d ago
  • Merchandise Business Operations Manager

    HYBE America

    Senior operations manager job in Santa Monica, CA

    Job Title: Business Operations Manager HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust. Position Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists' vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America. Key Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions. Qualifications: Bachelor's degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. It's a bonus if you have: Bilingual proficiency in Korean and English. Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know. Salary Range: The salary range for this job is $100,000 to $130,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role. Why Join Us: At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions. Benefits: Medical, dental, and vision insurance Company 401(k) match up to 5% Flexible paid time off FSA Life insurance Wellhub membership that gives you access to gyms and fitness studios Excellent parental leave policies **HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.** Salary Range: $100,000-$130,000/year
    $100k-130k yearly 4d ago
  • Room Division Manager

    Ontario Airport Hotel & Conference Center

    Senior operations manager job in Ontario, CA

    This is an exceptional and transformative opportunity to join the leadership team at the Ontario Airport Hotel and Conference Center as we embark on a monumental journey! Under new ownership, our 309-room property is undergoing a complete, top-to-bottom renovation and an exciting rebranding to an upscale hotel brand - Hyatt Regency. This pivotal role offers a unique chance to shape the guest experience from the ground up and build a reputation for excellence within the revitalized property. The Rooms Division Manager will be a dynamic and hands-on leader responsible for overseeing all aspects of the Front Desk and Housekeeping operations. This role is critical in developing and executing strategies to ensure exceptional guest satisfaction, operational efficiency, and adherence to the high standards of our new upscale brand. The ideal candidate will possess a strong background in rooms division management, a passion for service excellence, and the ability to thrive in a fast-paced, evolving environment. Responsibilities: Lead and manage the Front Desk and Housekeeping division to ensure seamless operations and exceptional guest experiences. Oversee guest relations to ensure high levels of customer service and satisfaction. Recruit, train, mentor, and develop talented and engaged team members, fostering a culture of continuous improvement and teamwork. Foster open communication and collaboration within the Rooms Division and with other hotel departments (e.g., Sales & Marketing, Food & Beverage, Engineering). Prepare and manage the Front Desk and Rooms Division budget, ensuring effective cost control and maximization of revenue opportunities Monitor and assesses service and satisfaction trends, evaluates and addresses issues and make improvements accordingly. Attend as needed, lead guest service training initiatives and continuously assess service quality through audits and guest feedback Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards Manage, schedule shifts, and monitor staff performance Utilize labor management tools to schedule and control labor costs Participate in various hotel meetings to discuss operations and improvements Work closely with the General Manager to establish and monitor operational policies and guidelines Ensure compliance with all safety, health, and legal regulations related to hotel operations, including OSHA, fire safety, and environmental protocols Attend and actively participate in departmental and management meetings, contributing insights and recommendations to improve operations Additional Responsibilities: Please be aware that this job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required of the employee for this position. Qualifications: Hospitality Management degree preferred Minimum of 5-7 years of progressive leadership experience in Rooms Division operations within a full-service hotel environment, with at least 3 years in a Director or senior management role overseeing both Housekeeping and Front Office. Proven experience in managing and developing teams, as well as driving guest satisfaction and operational efficiency. Proficient with Microsoft Office Suite or related software. In-depth knowledge of hotel management software and systems (e.g., Opera, Roomkey). Strong financial acumen, with experience in budget management, forecasting, and revenue optimization. Excellent leadership, communication, interpersonal, and problem-solving skills. Availability: The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands. Manhattan Hospitality Advisors is committed to equal employment opportunity. We provide equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.
    $92k-153k yearly est. 2d ago
  • Director of Operations

    DSJ Global

    Senior operations manager job in Simi Valley, CA

    A leading provider of printing and packaging solutions is seeking a Director of Operations to oversee plant operations and execute long-term manufacturing strategies. This position will drive a lean transformation culture, manage operational P&L, and deliver excellence in safety, quality, delivery, and efficiency. Responsibilities: Take ownership of plant operations, prioritizing safety, quality and continuous improvement Monitor and manage key performance indicators across production, logistics, procurement, cost control and workforce efficiency Design and implement strategies to optimize manufacturing performance, enhance continuous improvement initiatives, and maximize capital utilization Champion a lean culture through methodologies such as 5S+Safety, Kaizen, TPM, Value Stream Mapping, and standardized leadership practices Inspire and develop high-performing teams, promoting accountability, engagement, and operational excellence Oversee operational budgets, P&L, and capital projects, ensuring alignment with organizational objectives Facilitate integration of newly acquired entities while maintaining compliance with safety, quality, and regulatory standards Requirements: A bachelor's degree (required); advanced degrees such as an MBA or Industrial Engineering are a plus 10+ years of progressive manufacturing experience, including at least 5 years in senior leadership or director-level roles A proven track record of managing operations with full P&L responsibility Deep expertise in Lean manufacturing principles and continuous improvement practices Background in printing or packaging (e.g., folding cartons, labels, commercial printing) preferred but not mandatory Demonstrated success in building and leading high-performing teams and driving organizational change through hands-on leadership Strong communication and project management skills, with the ability to balance strategic vision and tactical execution A leadership style that motivates, engages, and delivers results with integrity
    $97k-173k yearly est. 1d ago
  • Import Manager - Long Beach, CA

    American Shipping Company 4.3company rating

    Senior operations manager job in Long Beach, CA

    As the Import Manager of Customs Brokerage Operations, you will be instrumental and responsible for the growth and development of the Customs Brokerage Operations of our Long Beach Branch Office. We are looking for someone that has the proven success, knowledge and experience in the industry to help establish best practices, while progressively growing a team. KEY RESPONSIBILITIES: · Oversee the provision of Customs Brokerage services to our customers · Develop, implement, and continuously enhance all Customs Brokerage policies and procedures · Provide guidance on U.S. Customs laws, regulations and other requirements to internal teams and external customers · Map company process flows and continuously review to identify efficiency gains · Review and monitor all U.S. Customs rejections, requests for information, and other inquiries · Resolve customs and import compliance issues · Lead and develop a team of Customs Brokers and Entry Writers · Stay current with developments and changes in regulations and other government requirements · Oversee compliance with applicable regulations, other government requirements and company standards QUALIFICATIONS: · U.S. Customs Broker License MUST · 7+ years' experience in Customs Brokerage Operations · Strong understanding of US Customs and related laws, regulations and requirements · Results oriented with the drive to grow a customs brokerage operation · Demonstrated experience with strategic planning initiatives · Strong analytical skills with a systematic problem-solving approach · Managerial experience and team building experience is a plus · Bachelor's degree is strongly recommended for those applying
    $64k-87k yearly est. 1d ago
  • Operations Manager- Process Automation

    RIS Rx 3.6company rating

    Senior operations manager job in Orange, CA

    Job Title: Operations Manager - Process Automation Reports to: Sr. Director, Operational Excellence FLSA Status: Exempt Employment Status: Full-time regular About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.
    $99k-142k yearly est. 22h ago
  • Sr. Manager, Digital Customer Platforms

    Virgin Galactic

    Senior operations manager job in Tustin, CA

    Virgin Galactic is seeking an experienced Sr. Manager, Digital Customer Platforms to lead the development, integration, and ongoing evolution of our digital customer ecosystem. Reporting to the Chief Information Officer, this role owns the technical architecture and delivery of a secure, scalable platform that supports the full customer lifecycle-from prospect to astronaut. The ideal candidate brings deep experience building B2C digital solutions, managing complex system integrations (Salesforce, payments, CMS), and working with luxury or high-touch brands. This leader will collaborate with Customer Experience, Sales, and external design/development partners to ensure a seamless and premium digital journey. Responsibilities Direct in-house and outsourced development/support teams to ensure timely, secure, and high-quality delivery. Own the end-to-end technical architecture, system design, and platform integrations across Salesforce, payment systems, CMS, and internal applications. Lead the development, configuration, and customization of applications to ensure secure, scalable, cloud-native implementations. Oversee technical solution delivery, including systems analysis, programming, configuration, and architectural alignment. Manage application lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution. Identify system dependencies and cross-platform impacts to ensure performance, security, and compatibility. Maintain disciplined development processes, including requirements tracking, release/change management, and risk controls. Build platform roadmaps aligned with corporate strategy and evolving customer experience needs. Partner across IT, Customer Service, InfoSec, and Infrastructure to ensure fast, seamless resolution of platform issues. Manage vendor and third-party relationships, ensuring SLA and contract compliance. Recommend improvements in technology, process, and policy to increase efficiency and platform performance. Prepare and present reports, status updates, risks, and mitigation plans to senior leadership. Manage the Digital Customer Experience budget and contribute to project/operational financial planning. Required Skills & Experience Bachelor's and/or Master's Degree in Computer Science, Information Systems, Business, or related field. 8+ years leading software and web application development for enterprise-grade solutions. Proven ability to lead and mentor IT teams, ensuring alignment with organizational goals through effective resource allocation, performance management, and development of technical talent while fostering collaboration and adherence to best Strong background in secure web architecture, cloud infrastructure, and digital customer platforms. Proven experience with SDLC, Agile, Scrum, and modern development practices. Experience integrating Salesforce with complex digital ecosystems; luxury brand experience preferred. 5+ years working within complex manufacturing or high-tech environments; deep CRM process understanding. Strong leadership, communication, analytical, and cross-functional collaboration skills. Preferred Skills & Experience Strong decision-making and problem-solving skills in complex technical environments. Ability to clearly communicate technical concepts to both technical and non-technical stakeholders. Experience developing technology roadmaps and managing limited resources effectively. Demonstrated ability to improve processes, efficiency, and platform stability. Conflict-resolution and mentorship skills; effective working across diverse teams. Proactive, flexible, and able to operate under pressure while maintaining clarity and focus. Team-oriented mindset with commitment to exceptional service delivery. The annual U.S. base salary range for this full-time position is $107,850-$164,550. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here. EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
    $107.9k-164.6k yearly 22h ago
  • Import Manager

    Avance Consulting 4.4company rating

    Senior operations manager job in Long Beach, CA

    Job Title: Import Manager - Customs Brokerage Operations About the Role: We are seeking an experienced Import Manager to lead and grow the Customs Brokerage Operations at our Long Beach Branch. This role is critical for establishing best practices, driving operational excellence, and building a high-performing team. The ideal candidate will have proven success in customs brokerage, strong regulatory knowledge, and the ability to implement strategies that foster growth and efficiency. Key Responsibilities: Oversee the delivery of Customs Brokerage services to customers. Develop, implement, and continuously improve Customs Brokerage policies and procedures. Provide guidance on U.S. Customs laws, regulations, and requirements to internal teams and external customers. Map company process flows and identify opportunities for efficiency gains. Monitor and review all U.S. Customs rejections, Requests for Information (RFIs), and other inquiries. Resolve customs and import compliance issues in a timely manner. Lead, mentor, and develop a team of Customs Brokers and Entry Writers. Stay current on changes in regulations, laws, and government requirements affecting imports. Ensure compliance with applicable regulations and company standards. Qualifications: U.S. Customs Broker License - required Minimum 7 years of experience in Customs Brokerage Operations Strong understanding of U.S. Customs laws, regulations, and compliance requirements Results-oriented with the ability to grow and scale a customs brokerage operation Demonstrated experience with strategic planning and operational improvement Proficiency with CBP's Automated Commercial Environment (ACE) and Automated Export System (AES) Strong analytical and problem-solving skills Managerial experience and team-building skills are a plus Bachelor's degree strongly recommended What We Offer: Competitive salary and benefits Opportunity to lead and shape a growing operation Collaborative work environment with growth potential
    $61k-82k yearly est. 3d ago
  • Restaurant District Manager - Orange County (CA)

    Luna Grill

    Senior operations manager job in Irvine, CA

    🌟 Join Luna Grill as a District Manager - South Orange County CA 💰 Pay: $90,000 - $110.000 + bonus 📈 Reports to: Regional Director of Operations 🚀 Lead with Impact This is a leadership role - not a maintenance job. At Luna Grill, the right people in place create amazing guest experiences - and the numbers follow. You'll lead multiple restaurants, grow high-performing General Managers, inspire teams, and drive results - all while living our culture and values every day. 🎯 What You'll Do Lead and mentor up to 6 restaurant General Managers, ensuring operational excellence Partner with managers to build and execute business plans that drive revenue growth and cost control Conduct regular restaurant visits, coaching and supporting teams in real time Ensure quality, safety, and guest service standards are consistently met Manage financial performance, labor, and inventory, while analyzing trends and reporting to the Regional Director Utilize Luna Grill training tools to develop your teams, including progressive discipline and personal development plans Actively recruit and retain restaurant talent Maintain a calm, tactful demeanor when dealing with difficult situations. Collaborate with the Regional Director to execute company initiatives and strategic goals 🌟 Luna Grill Core Values We are Lunatics - and we mean every bit of it. We live our values in every action and decision: Social: We build authentic connections - with guests, teams, and each other. Transparent: We communicate openly, honestly, and respectfully. Positive: We lift each other up and celebrate wins together. Prideful: We take ownership of our work and our impact. Integrity: We do what's right - even when no one is watching. 📆 Your 30/60/90 Days First 30 Days: Step into our world. Immerse yourself in the Luna Grill culture and build strong relationships with managers and teams. Learn operations hands-on, starting in Prep, moving through the Kitchen Line, then experiencing Front of House, and finally understanding the financials that drive our restaurants. This is your foundation - seeing every role and how it connects to creating raving fans. 60 Days: Focus on building relationships and understanding your district. Visit each location regularly, get to know your teams, General Managers, and peers, and observe how each restaurant operates within the Luna Grill culture. This is your observation phase - listening, learning, and identifying opportunities to strengthen connections and trust. 90 Days: It's time to take off. Empower your General Managers and teams, implement strategies, and lead with confidence. Operational standards are being met consistently, teams are engaged and performing at their best, and financial results are improving. Your leadership is now fully driving growth, retention, and guest satisfaction - showing the impact of people-first leadership in action. 💎 Benefits & Perks Competitive Pay + bonus potential Health coverage & paid time off & 401K Mileage reimbursement for district visits Continuous professional development and leadership growth Opportunity to shape culture and develop future leaders ✅ Requirements 5+ years multi-unit District Management experience in foodservice 3+ years restaurant supervisory/management experience (FOH + BOH) Must be able to work with an office, restaurant, and outside environment. Must have a flexible schedule including weekends. Strong P&L, operational, and leadership skills Excellent coaching, communication, and team-building abilities Proficiency in Microsoft Word, Excel, PowerPoint Bilingual (Spanish/English) Preferred Able to manage multiple projects and timelines 🌟 Why Luna Grill? We are growing, innovating, and leading fast-casual dining. If you thrive on building culture, coaching talent, and delivering results, you'll feel at home here. Join us and be part of something bigger than a job - a team, a movement, a legacy. 👉 Ready to make an impact? Apply today and start leading the future of Luna Grill! Luna Grill participates in E-Verify for all positions. E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases. Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law
    $87k-140k yearly est. 1d ago
  • Hub Operations Manager-Mandarin Required

    Uniuni

    Senior operations manager job in Fontana, CA

    The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing. Key Responsibilities 1. Full Hub Operations Management (Inbound / Outbound / Sortation) Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling. Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance. Ensure accurate and efficient sortation processes aligned with operational SLAs. Adjust labor and workflows based on daily volume fluctuations and operational demands. 2. Workforce & Shift Management (Three-Shift Operation) Lead three operational shifts and supervise 100+ employees (in-house and outsourced). Oversee shift scheduling, attendance, labor planning, and performance evaluations. Maintain strong coordination with staffing vendors to ensure stable labor supply. 3. Daily Floor Management Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks. Maintain a safe, organized, and high-performing floor environment. Resolve operational issues, bottlenecks, and safety concerns promptly. 4. Recruitment, Training & Team Development Support hiring activities for inbound, sorting, and outbound positions. Provide training on operational procedures, safety standards, and productivity expectations. Develop strong shift leadership and foster a high-performance culture. 5. Quality, Accuracy & Continuous Improvement Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies. Conduct root cause analyses and implement corrective actions. Utilize KPIs and operational data to improve efficiency and reduce cost. 6. Cross-Hub Coordination Coordinate volume balancing, overflow handling, and resource support across hubs. Align inbound/outbound schedules with transportation teams. Collaborate with customer support and regional operations to resolve service issues. 7. Safety & Compliance Enforce OSHA and company safety standards across all operational areas. Conduct safety audits, incident investigations, and follow-up corrective actions. Qualifications Experience: 3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments. Experience managing large teams (100+ employees), including outsourced workforce. Prior experience with inbound/outbound dock operations and high-volume sortation preferred. Skills & Competencies: Strong leadership, execution, and decision-making under pressure. Excellent communication and cross-functional coordination skills. Data-driven mindset with ability to analyze KPIs and drive improvements. Flexibility to support night shifts, weekends, or rotating schedules. Preferred: Experience in last-mile logistics, linehaul operations, or automated sortation systems. Familiarity with WMS/TMS or scanning/sortation technology. OSHA certification or related safety training.
    $66k-114k yearly est. 4d ago
  • Regional Operations Manager - Healthcare

    Balboa Nephrology

    Senior operations manager job in Fountain Valley, CA

    About the Role We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations. Why Join Us? Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. We will help you grow in your leadership experiences while learning the new value-based care world. Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire). Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service. Unlimited PTO and 9 company holidays per year. Company-paid life insurance. Hybrid schedule: 4 days in-office, 1 day remote. Mileage reimbursement for travel between assigned clinic locations. Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven Our Mission: to consistently deliver superior care - Balboa Care - to every patient with kidney disease. Core Competencies & Key Responsibilities Execution & Accountability: - Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness. - Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals. - Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results. - Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement. Data-driven Decision Making: - Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance. - Track patient service metrics, resolve complaints, and enhance customer experience. Critical Thinking & Proactive Problem Solving: - Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples. - Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies. - Implement best practices for workflow optimization and standardization across clinic locations. Leadership & Team Development: - Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth. - Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics. - Establish and reinforce performance standards, ensuring alignment with organizational expectations. Relationship Building & Influence: - Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives. - Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement. - Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment. - Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability. Preferred Qualifications: · Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred). · 5+ years of operations management experience in a multi-site healthcare setting. · Proven track record of achieving operational goals through data-driven decision making. · Exceptional leadership and team development skills. · Strong communication and relationship-building abilities with physicians and cross-functional teams. · Experience with performance dashboards, metrics tracking, and process improvement initiatives. · Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment. Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus. Required Qualifications: Bachelor's Degree in Health Administration, Business Administration, or a related field. 5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice. Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements. Proficiency in Excel and reporting platforms for tracking and improving performance metrics. Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units. Valid driver's license to travel between sites as required. Preferred Qualifications: Experience with EPIC or similar electronic medical record systems. Lean Six Sigma or process improvement certification. Experience in a fast-growing, multi-clinic healthcare organization. Bilingual (English/Spanish) is a plus. Work Environment & Additional Considerations: Hybrid schedule: 4 days in office, 1 day remote. Mileage reimbursement for travel between assigned locations. Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary. Background check required. This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply! This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time. Language Skills While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken. Vision Requirements Vision requirements include close vision, ability to adjust focus, and see color. Physical Demands Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present. Work Environment Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier. About Balboa United Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research). *EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
    $71k-98k yearly 2d ago
  • Division Manager

    Cam Property Services

    Senior operations manager job in Torrance, CA

    A True Growth Opportunity CAM Property Services is scaling from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to leave a lasting impact. Role The Landscape Division Manager role is designed for leaders who have run large commercial landscape operations and want a broader, multi-branch role. The Division Manager oversees landscape crews, enhancements, irrigation programs, and a team of supervisors. Responsibilities • P&L ownership, margin management, routing • Lead supervisors and field teams • Oversee crews throughout CAM's Southern and Central California footprint • Optimize routes and schedules using Aspire CRM • Oversee fleet, equipment readiness, and maintenance • Manage enhancements and proposals with BD • Enforce quality standards and safety protocols • Landscape services production leadership • Support Mercury Constellation workforce advancement • Conduct client walks and operational reviews Success Measures • Margin improvement • Route efficiency • Equipment uptime • Client retention • Quality and safety performance Ideal background: Landscape Branch Manager or Operations Manager seeking a larger platform. Compensation • Base salary from $90,000 per year • Annual bonus plan based on operational improvements in gross profit and margins • Company vehicle, fuel card and maintenance • Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time About CAM CAM is committed to hiring and developing talented leaders who can operate at a higher level of ownership, accountability and strategic impact so that we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
    $90k yearly 22h ago
  • Business Manager

    West Coast Materials, Inc.

    Senior operations manager job in Buena Park, CA

    This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. A successful candidate will provide support to administrative departments and management functions. xevrcyc They will work closely with leadership to oversee current operations and implement strategic initiatives.
    $64k-125k yearly est. 1d ago
  • General Manager(Air Freight/Warehouse) - Fluent in Mandarin

    Comrise 4.3company rating

    Senior operations manager job in Carson, CA

    General Manager - Air Freight Import & E-commerce Logistics A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution. Key Responsibilities • Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution. • Manage both bulk cargo and small parcel business lines. • Lead cooperation with airlines, terminals, customs brokers, and trucking partners. • Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching. • Implement cost control, efficiency optimization, and compliance processes. • Build and manage local teams (operations, customs, warehouse, admin). Qualifications • 5+ years of air import logistics or cross-border e-commerce experience. • In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures. • Proven experience in team management and cross-department coordination. • Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team. • Resources in LAX terminals, customs brokers, or trucking are a plus.
    $124k-189k yearly est. 22h ago
  • ERP Business Manager

    Brothers Desserts

    Senior operations manager job in Santa Ana, CA

    We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives. Key Responsibilities: Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships. Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals. Troubleshoot and resolve complex software and application issues in a timely and effective manner. Lead integration efforts across applications, driving system enhancements and performance improvements. Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making. Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization. Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications. Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards. Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits: High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism. Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect. Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency. Direct & Positive Communicator: Communicates expectations clearly and constructively. Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities. Caring Leader: Values team well-being and builds trust through genuine support. Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability. Holds Self and Others Accountable: Leads by example and follows through on commitments. Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture. Qualifications: Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience). 5+ years of experience managing ERP systems and enterprise applications. Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar. Strong analytical, troubleshooting, and problem-solving skills. Experience with application integration, system customization, and vendor management. Excellent communication and collaboration skills across technical and non-technical teams. Knowledge of IT compliance, security, and governance best practices.
    $63k-125k yearly est. 2d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in East Los Angeles, CA?

The average senior operations manager in East Los Angeles, CA earns between $95,000 and $201,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in East Los Angeles, CA

$138,000

What are the biggest employers of Senior Operations Managers in East Los Angeles, CA?

The biggest employers of Senior Operations Managers in East Los Angeles, CA are:
  1. Cubic
  2. Volunteers of America Los Angeles
  3. Edison International
  4. Southern California Edison
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