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Head of Total Rewards - North America - Pharma
Oakleaf Partnership
Senior operations manager job in Morristown, NJ
Head of Total Rewards & Performance - North America
Engagement: Full-time, permanent Compensation: $200,000 - $225,000 range + bonus + benefits
Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business.
This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint.
Our client is at an important point of transformation and growth. They are investing in their people strategy and are seeking a senior rewards leader who can modernise how the organisation attracts, retains and motivates talent across North America.
This role will act as the No.1 Total Rewards leader for the region, working closely with HR, Finance and senior commercial leaders.
Key Responsibilities
Own and lead the North America Total Rewards & Performance agenda, including compensation, incentives, benefits, recognition and wellbeing.
Act as a strategic advisor to HR and business leadership on reward design, cost control and talent competitiveness.
Lead and develop a regional rewards specialist, with oversight of vendors and external advisors.
Drive market benchmarking, pay architecture and incentive design to support growth, retention and performance.
Partner with Finance on budgeting, forecasting and reward investment decisions.
Oversee governance, compliance and communications around incentive and reward programs.
Support international mobility and cross-border reward considerations where required.
Profile Sought
We are looking to speak with senior reward leaders who bring:
10+ years in Total Rewards, Compensation, or Rewards & Performance roles.
Experience in large, complex, commercially driven organisations (e.g. CPG, healthcare, life sciences, manufacturing, or consumer-led environments).
Strong business partnering capability - able to influence senior stakeholders, not just run programs.
Deep understanding of US compensation, benefits and incentive structures.
The credibility to partner with stakeholders up to US board level in a matrixed, fast-moving organisation.
Desired Skills and Experience
Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business.
This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint.
This is a full time role with a minimum of 3 days a week onsite in their New Jersey office.
$200k-225k yearly 1d ago
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Manager of Business Operations (Real Estate Firm)
Keller Augusta
Senior operations manager job in Montclair, NJ
Our client is a New Jersey-based real estate investment management firm focused on value-add infill light industrial properties in select East Coast markets. The firm currently operates a 100 building, 7.0 million square foot portfolio, and its management team brings over 75 years of combined experience investing through multiple cycles.
The cornerstone of the firm's investment strategy is middle-market transactions with strong fundamentals that can be stabilized at a discount to intrinsic value and generate durable cash flow.
Position Overview:
Our client is seeking a Manager of Business Operations to serve as a trusted, hands-on operational and accounting partner to the principals. This individual will oversee the financial, administrative, and operational infrastructure of the firm and its related entities, manage third-party service providers, support investor-facing needs, and help build scalable accounting and operations processes as the platform grows.
This is a unique opportunity for an experienced, detail-driven professional to work directly with the principals and play a critical role in the firm's evolution, with a path to expand leadership in the company over time.
Key Responsibilities
Accounting, Bookkeeping & Financial Oversight (50%+)
Oversee bookkeeping and accounting across all Camber enterprise entities, investment vehicles and its asset services company.
Manage and quality-control third-party bookkeeping and accounting providers to ensure accuracy, completeness, and timely reporting.
Lead audit preparation for joint-ventures-collect documentation, coordinate with auditors, and serve as the internal point of contact.
Manage the tax filing process across entities, including extensions, tracking deliverables, and monitoring K-1 timing and submissions.
Assist principals with accounting matters, including guarantor reporting, loan-related documentation and entity-level reconciliations.
Payroll, Benefits & Corporate Administration
Oversee payroll processing; verify accuracy and support compensation-related reviews.
Manage the annual health insurance renewal process with external brokers; maintain active coverage and vendor relationships.
Serve as administrator for the company's 401(k) plan, coordinating with plan providers and ensuring compliance.
Maintain corporate-level and employee-related insurance policies (E&O, general liability, workers comp, etc.); file and coordinate insurance claims as needed.
Support employee reviews, onboarding, offboarding, and general HR administration.
Operational Infrastructure & Technology
Contribute in oversight of the firm's AI-enabled database and asset-management software, ensuring data integrity, system optimization, and team-wide adoption.
Oversee property-level insurance tracking and interface with property management teams.
Identify opportunities to streamline workflows, enhance processes, and implement new systems as the platform continues to scale.
Investor & Stakeholder Interaction
Collaborate with principals on investor communication, reporting requests, and ad hoc investor support.
Assist with documentation related to audits, capital calls, distributions, and other JV reporting requirements.
Support data management, compliance tracking, and reporting workflows related to investor relationships.
Firmwide Operations & Special Projects
Serve as a strategic right hand to the principals across operational, financial, and administrative matters.
Manage vendor relationships across accounting, insurance, payroll, benefits, technology, and other operational functions.
Lead special projects tied to acquisitions, dispositions, financings, or entity-level initiatives.
Coordinate guarantor reporting and documentation for principal-level loan guarantees.
Qualifications:
5-10+ years of experience in accounting, operations, or business management (ideally within real estate, private equity, or a family office).
Strong accounting acumen; comfort managing multiple entities and working with external CPAs and bookkeepers.
Experience coordinating audits, tax filings, and multi-entity reporting.
High level of professionalism and discretion, especially when handling principal-level and investor-facing matters.
Technologically savvy; experience with reporting tools and AI/technology enabled platforms.
Exceptional organizational skills and attention to detail; ability to manage competing priorities across numerous workflows.
Team-first mentality with the confidence to operate autonomously and directly with senior leadership.
$80k-134k yearly est. 4d ago
Vice President, Development Operations
Devine & Co 4.2
Senior operations manager job in New York, NY
Vice President
Company: Devine & Co.
Reports to: President
Works Closely With: Senior Vice President
Devine & Co. is an affordable, supportive, and transitional housing development and consulting firm that works with mission-driven partners, including nonprofit organizations, to plan, finance, and deliver high-impact housing for vulnerable New Yorkers. Above all else, we are committed to providing housing for the people who need it most.
Position Summary
Devine & Co. is seeking a Vice President of Development Operations to lead project management across the firm's affordable real estate development and consulting work, as well as firm-wide operations and execution. The company has a robust and growing pipeline of permanent and transitional housing projects in partnership with leading nonprofits across the City.
The Vice President of Development Operations will work closely with the President and Senior Vice President to help manage workflow, timelines, and follow-through, manage complex projects, and strengthen internal systems as the firm grows. This role offers the right candidate the opportunity to both run deals and help set the company up for success.
This role requires a strong mission orientation and deep, hands-on experience working with nonprofit and public-sector partners.
Key Responsibilities
Project Management
Lead the development of affordable, supportive, and transitional housing projects independently
Coordinate nonprofit partners, public agencies, consultants, lenders, and investors
Manage project schedules, budgets, and due diligence
Lead financing execution in coordination with internal and external underwriting resources
Ensure clear communication and alignment across leadership and project teams
Operations & Firm Management
Oversee firm-wide operations, workflows, and execution
Translate leadership priorities into clear plans, timelines, and accountability
Maintain project tracking systems and internal processes
Support strategic planning, internal coordination, and capacity-building as the firm grows
Qualifications
Required
6+ years of experience in affordable or mission-driven housing development or related consulting
Substantial experience working with nonprofit social service organizations
Demonstrated experience managing complex housing development projects
Strong familiarity with LIHTC, Section 8, FHLB AHP, HUD financing, various forms of capital subsidy, and HPD/HCR/DHS housing finance models
Strong organizational, judgment, and communication skills
Comfort operating in a senior role within a small, mission-driven firm
Preferred
Interest in firm-building and long-term leadership growth
Compensation
$135,000-$155,000 base salary, plus a discretionary bonus, commensurate with experience and firm performance. Medical/dental/401K.
Application
Please send your resume and cover letter, including salary requirements and a brief explanation of your interest in and qualifications for this role, to ******************. Incomplete applications will not be considered.
$135k-155k yearly 3d ago
Director Supply Chain Operations
Navigate Search
Senior operations manager job in Morris, NJ
I am partnering with a small-midsize manufacturing company in the Morris County, NJ area that is looking to add a Director of Supply Chain to their team. They are looking for someone with a strategic supply chain background to help build a strategy that will help the company from a financial and future-growth perspectives. It will have the chance to lead a team, work with the leadership team, and opportunity to make a major impact on the company.
RESPONSIBILITIES:
Develop, implement, and execute strategic supply chain processes in support of supply chain and business objectives, including sourcing of new suppliers as needed.
Responsible for managing plant level associates who create and achieve production/purchase plans in support of goals & objectives.
Maintains departmental exception system, documentation review, employee time management and performance review processing, employee training, budget control and daily scheduling.
Meets with suppliers to discuss issues, performance, and future strategies. Evaluates supplier processes and partners with suppliers to establish Best in Class performance.
Responsible for long-term planning of the raw material market, supply base optimization, and financial implications of the material spend.
Accountable for optimizing inventory turns - minimize excess & obsolete inventory through product life cycle management.
Accountable for maximizing service levels, in conjunction with inventory goals, through distribution requirement planning and deployment.
Leads and facilitates cross functional teams in support of strategic initiatives both within the supply chain organization and across the business units.
Responsible for providing management with inventory projections and proactively identifies service level issues.
REQUIREMENTS:
BS in Supply Chain, Operations, or other related degree; 10+ years relevant experience.
MBA and APICS certification preferred.
Experience working in a manufacturing environment.
Strong leadership skills including leading projects with broad scope and impact outside own department and promotes teamwork between departments.
Complete, in-depth understanding of all aspects of the business including profitability, inventory turns, and service levels.
$97k-162k yearly est. 1d ago
Vice President Operations
Harbor.Ai
Senior operations manager job in New York, NY
Harbor.ai is an InsurTech startup aiming to revolutionize the enterprise insurance market. Our technology simplifies the process for insurance brokers to identify optimal coverage for their clients continuously, and this is just the beginning. Our mission is to revolutionize underwriting for better, faster, and smarter processes. As we pursue this goal, we are implementing a data-driven business model that fundamentally reshapes how insurance products are sold. Established in 2018, Harbor.ai is venture-backed and based in New York.
This position is 100% on-site at our New York City headquarters.
About the Role
We're looking for a VP of Operations to own execution discipline and financial operations at Harbor.ai. You'll ensure decisions translate into completed work, maintain operational hygiene, and manage the financial infrastructure that keeps the business running smoothly. This role is accountable for delivery, follow-through, and operational clarity across the organization.
What You'll DoOperational Execution
Own delivery of cross-functional initiatives from decision through completion
Maintain tight operating cadence with weekly execution reviews and accurate status reporting
Enforce operational processes (planning, retros, handoffs) and drive adoption of company initiatives
Serve as first point of contact for operational escalations, resolving issues at the lowest responsible level
Surface issues early and correct quickly-no late surprises to leadership
Own day-to-day operational tooling (Notion, Linear, reporting systems) and ensure data accuracy
Financial OperationsManage accounts payable, receivable, and customer payment processing
Oversee bookkeeping functions and maintain financial ProForma
Ensure accuracy of financial data and reporting across systems
Maintain financial dashboards and track burn rate, runway, and key metrics
Provide clear financial visibility to leadership
What Success Looks Like
Work moves consistently from decision to completion without escalation
Financial operations run smoothly with accurate, timely reporting
Misses are rare, surfaced early, and corrected quickly
Leadership has clear operational and financial visibility without noise
What We're Looking For
5+ years in operations or finance roles at technology companies
Deep understanding of how tech products are built, shipped, and scaled
Experience operating in product-led or engineering-heavy environments
Strong financial operations experience (AP/AR, bookkeeping, payment processing)
Technical fluency-comfortable working alongside engineers and product teams
Proven track record of owning end-to-end delivery in fast-moving tech environments
Experience with modern operational tooling and building reporting infrastructure
Exceptional organizational skills with obsessive attention to follow-through
Ability to resolve issues independently and escalate strategically
Outcome-driven mindset-you're accountable for results, not activity
Please note that any emails from recruiters will be printed, then ceremoniously disposed of.
Note to All Applicants:
Harbor.ai is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to ********************.
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable; bonuses are not guaranteed.
Harbor.ai is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor.ai, its employees, and others as required or permitted by law. Additionally, Harbor.ai in the E-Verify program in certain locations, as required by law.
Harbor.ai is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ********************.
$130k-218k yearly est. 3d ago
Airport Operations Manager
Drivo Rent a Car
Senior operations manager job in New York, NY
Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognised. Looking for strong manager and leader to manage locations and grow with us.
Why Choose Drivo Rent A Car?
With 5 locations in New York and New Jersey airport plus offices in Brooklyn and Manhattan
Growth plan for new locations at several airports
Have been in business for over 10 years
Exciting Opportunities:
Enjoy competitive compensation, opportunities for advancement within the company.
Positive Work Environment:
Training and Development: Great management training and Access ongoing training and development programs to enhance your skills and excel in your role.
Responsibilities:
Day-to-Day OperationsManagement: Manage the daily operations of the branch office to ensure smooth
functioning and adherence to company standards.
Staff Supervision: Supervise and delegate tasks to staff members, ensuring efficient workflow and performance excellence.
Sales Strategies: Develop and implement strategies to increase sales and enhance customer satisfaction.
Financial Analysis: Analyze financial data to ensure the branch is meeting its goals and making informed decisions to improve performance.
Interpersonal Skills: Demonstrate exceptional interpersonal and relationship-building skills to foster positive relationships with customers and staff.
Organizational Skills: Possess strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
Supervise employees across all operational functions, ensuring adherence to company
standards and procedures.
Customer Satisfaction: Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals.
Meeting Participation: Participate in company meetings and enforce decisions made by upper management.
Staff Motivation: Organize and facilitate weekly staff meetings to keep employees motivated and informed about business operations and changes.
Budget Compliance: Ensure all departments meet or exceed budgeted numbers d
Qualifications:
Previous experience in a managerial role within the car rental industry
Strong leadership abilities and excellent communication skills.
Ability to effectively manage and motivate a diverse team.
Sound decision-making skills and the ability to handle challenging situations with composure.
Strong believer in providing a great customer experience to customers
Compensation:
Salary:$85,000 base salary + up to $1000 monthly performance bonus + up to $4000 yearly performance-based bonus
Company car including tolls
A total compensation of $102,000 varies with the performance and a benefit package.
$85k-102k yearly 3d ago
Regional Operations Director - Telecom & Network Growth
Timberline Communications Inc.
Senior operations manager job in New York, NY
A telecommunications company is seeking a Regional Director to oversee service excellence and operational efficiency. The ideal candidate will manage field services and construction, execute operational strategies, and ensure compliance with industry standards. Necessary qualifications include a Bachelor's degree and over 8 years of experience in operational leadership within telecommunications. The position allows for strategic contribution across multiple states.
#J-18808-Ljbffr
$100k-157k yearly est. 3d ago
Director, Healthcare Operations
Confidential Careers 4.2
Senior operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
A leading firm in title insurance is seeking an experienced Settlement / Escrow Manager in New York, NY. The ideal candidate will oversee the settlement process for high-end commercial transactions, manage escrow coordination, and ensure compliance with legal requirements. Candidates should have at least 5 years of relevant experience and strong communication and organizational skills. This role requires handling high-pressure situations with professionalism.
#J-18808-Ljbffr
$111k-158k yearly est. 3d ago
Project Manager, Banking Operations
BIP
Senior operations manager job in Jersey City, NJ
Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society.
BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.
BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment.
About the Role:
The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership.
You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs.
Please do not apply for this position unless you meet the criteria outlined above.
Key Responsibilities:
Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs.
Develop project plans, milestones, RAID logs, status reporting, and financial forecasts.
Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors.
Ensure adherence to governance, risk controls, and internal banking processes.
Support resource planning across onshore/offshore teams.
Present updates to leadership organization.
Required Skills:
3-10+ years as a project manager in banking/financial technology
Experience managing software development lifecycle (SDLC) projects
Strong communication, documentation, and stakeholder management
Familiarity with payments, wires, clearing, or settlement system
Preferred Skills:
PMP, CSM or similar certification
Experience working within large enterprise PMOs
Reporting/analytics (Excel, PowerPoint, JIRA)
**The base salary range for this role is $110,000 - $155,000**
Benefits:
Choice of medical, dental, vision insurance.
Voluntary benefits.
Short- and long-term disability.
HSA and FSAs.
Matching 401k.
Discretionary performance bonus.
Employee referral bonus.
Employee assistance program.
11 public holidays.
20 days PTO.
7 Sick Days.
PTO buy and sell program.
Volunteer days.
Paid parental leave.
Remote/hybrid work environment support.
For more information about BIP US, visit *********************************
Equal Employment Opportunity:
It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
$110k-155k yearly 4d ago
Director of Operations
ORS Partners 3.8
Senior operations manager job in Trenton, NJ
The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.
The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.
Key Responsibilities
Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
Develop and execute strategic operational plans that align with company objectives.
Lead teams across multiple departments, including finance, marketing, HR, and operations.
Manageoperational budgets, ensuring efficiency and fiscal discipline.
Identify, assess, and mitigate business risks to maintain stability and compliance.
Build competitive advantage through operational excellence and continuous improvement initiatives.
Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
Implement technology-driven process enhancements to scale operations and improve quality.
Requirements
Bachelor's Degree required; advanced degree preferred.
Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
Strong analytical and data-driven approach to business management.
Critical thinker with excellent problem-solving and decision-making skills.
Ability to translate strategic goals into actionable plans with measurable outcomes.
Excellent communication and presentation skills.
Demonstrated integrity, professionalism, and commitment to company values.
High level of computer literacy and comfort with modern business technology.
Hands-on leadership style with attention to detail and follow-through.
Additional Information
This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
$100k-168k yearly est. 4d ago
Senior Manager-Compliance
American Express 4.8
Senior operations manager job in New York, NY
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally.
GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management.
**The SeniorManager-Financial Crimes will:**
+ Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk
+ Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
+ Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards
+ Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners
+ Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS
**Key Responsibilities:**
+ Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations.
+ Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding.
+ Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams.
+ Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership.
+ Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions.
+ Support internal and regulatory exams, audits, and inquiries related to financial crimes.
+ Coordinate financial crimes training and awareness programs for front-line staff.
+ Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards.
**Minimum Qualifications:**
+ 5 years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution.
+ Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations.
+ Proven ability to assess risk, implement controls, and collaborate across functions.
**Preferred Qualifications:**
+ Bachelor's degree in finance, criminal justice, business administration, or a related field.
+ CAMS, CFE, or similar professional certification.
+ Experience working in a first line of defense or business control function.
+ Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes.
**Skills & Competencies:**
+ Strong analytical and problem-solving skills.
+ Excellent written and verbal communication abilities.
+ Sound judgment and decision-making under pressure.
+ Ability to influence and educate business partners on risk concepts.
+ Skilled in project management and working in a matrixed organization.Guardian
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
**Job:** Risk
**Primary Location:** US-Florida-Sunrise
**Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:** 25022018
$103.8k-174.8k yearly 3d ago
Senior Paid Search Manager - Brooklyn, NY
Mason Interactive
Senior operations manager job in New York, NY
Mason Interactive | Hybrid (3 days in office) | $85K-$110K
Who We Are
Mason Interactive is a 30-person full-service digital agency with offices in Brooklyn and Charlotte. We work with clients in education, fashion, wellness, and luxury across all channels: paid search, paid social, SEO, programmatic, creative, and affiliate.
What You'll Do
Own paid search performance. No hand-holding. You will manage campaigns across a diverse client base, identify growth opportunities, and speak up when you see potential. Our client services team handles client calls so you can focus on what matters: driving results.
Collaborate across channels. Work with our SEO, paid social, programmatic, and creative teams to build integrated campaigns that actually work together for your clients.
Think like an owner. Take full accountability for performance. Challenge strategies when data says otherwise. Push for better results.
What You Need
5+ years managing paid search campaigns with proven results
Agency experience juggling multiple clients and collaborating across teams
Advanced Google Ads & Microsoft Ads expertise
Owner mentality- you take responsibility and drive improvements
Detail-oriented but not afraid to speak up about big picture opportunities
Self-motivated- thrives in hybrid environment with minimal oversight
What We Offer
Competitive salary $85K-$110K plus discretionary bonuses for driving client growth
Hybrid flexibility 3 days Brooklyn office, 2 days remote
Full benefits offerings- health, dental, vision, 401(k) matching
Growth budget for certifications and training
Collaborative culture work with specialists across all digital channels
Diverse clients from universities to luxury brands to wellness companies
Apply now to join our Brooklyn team.
Mason Interactive is an equal opportunity employer.
#J-18808-Ljbffr
$85k-110k yearly 2d ago
Product Operations Manager
Loanbud
Senior operations manager job in New York, NY
Employment Type: Full-Time Salary Range: $120,000 - $155,000, commensurate with experience LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. We build software and processes that remove friction from small-business lending and help entrepreneurs move faster, with greater certainty, through complex financing decisions.
Position Overview
LoanBud is hiring a Product OperationsManager to sit at the intersection of product vision, execution, and quality. This role is responsible for translating C-suite product vision into clear requirements, ensuring exceptional product quality through rigorous QA, and continuously improving user journeys across internal tools and customer-facing software.
This is a hands-on role for someone who thrives in the details-someone who can test, validate, and refine software for long periods without losing focus. You will play a critical role in ensuring that every release is clearly defined, thoroughly tested, well-documented, and successfully rolled out to teams of 50+ users.
Key Responsibilities
Product Requirements & PRDs
• Translate leadership vision and business needs into clear, structured Product Requirement Documents (PRDs).
• Define workflows, edge cases, constraints, success metrics, and acceptance criteria.
• Maintain a clear source of truth for product requirements and decisions.
Jira Ticketing & Delivery Support
• Break PRDs into well-scoped Jira tickets with detailed acceptance criteria.
• Maintain backlog clarity, ticket hygiene, and sprint readiness.
• Act as the day-to-day bridge between Product, Engineering, and Operations.
Quality Assurance (QA) & Testing
• Own end-to-end QA across features, releases, and workflows.
• Create and execute test plans, test cases, and regression testing procedures.
• Perform deep, methodical testing across long sessions, identifying edge cases and inconsistencies.
• Ensure features are production-ready before release-not after issues surface.
UX & User Journey Optimization
• Continuously review and optimize user journeys across internal and external tools.
• Identify friction points, unclear flows, and usability issues.
• Partner with Design and Engineering to improve clarity, efficiency, and adoption.
Implementation & Internal Rollouts
• Lead readiness and rollout efforts for new features and systems across teams of 50+ users.
• Coordinate training, documentation, and internal communications ahead of launches.
• Ensure new functionality is understood, adopted, and used correctly.
Documentation & Enablement
• Create and maintain product documentation, SOPs, release notes, and internal guides.
• Capture recurring questions and convert them into durable documentation.
• Ensure Credit, Operations, and Customer-facing teams are prepared for product changes.
Customer & Support Mindset
• Approach product work with a customer-success and support-oriented mindset.
• Reproduce reported issues and investigate root causes.
• Feed real-world usage insights back into product improvements.
Requirements
• 5+ years in Product Operations, Product Delivery, Technical Business Analysis, or similar roles.
• Proven experience writing PRDs, Jira tickets, and acceptance criteria.
• Demonstrated ability to perform deep, sustained QA testing with extreme attention to detail.
• Experience rolling out new software or systems to teams of 50+ users.
• Strong understanding of UX principles and user journey optimization.
• Comfortable working closely with developers and understanding system behavior (no coding required).
• Excellent written and verbal communication skills.
• Highly organized, methodical, and reliable.
Nice to Have
• Experience in fintech, lending, or regulated software environments.
• Prior customer support or customer success experience.
• Experience coordinating UAT, releases, or internal change management.
• Background working in fast-growing startups or scale-ups.
Be Part of Our Growth Story
Join LoanBud and help build software that works-cleanly, reliably, and at scale. Your work will directly improve product quality, internal efficiency, and user experience, while advancing our mission to empower entrepreneurs to gain access to the capital they need to grow.
$120k-155k yearly 4d ago
Operations Manager
Bossbites Inc.
Senior operations manager job in Red Bank, NJ
Frozen Pizza CPG | Retail-Focused
Reports to: Co-Founder
Type: Full-time
The OperationsManager will lead end-to-end operational execution for a fast-growing frozen pizza brand selling into regional and national retail. This role owns demand planning, manufacturing coordination, cold-chain logistics, inventory management, and retail service levels, ensuring product availability, cost discipline, and operational excellence as the business scales.
This position requires strong cross-functional collaboration with Sales, Finance, Brokers, Co-Manufacturers, and 3PL partners to support retail growth while protecting margins and service levels.
Key Responsibilities
Demand Planning & Sales Alignment
Own SKU-level demand forecasts by retailer, region, and time period
Incorporate promotional activity, new item launches, and seasonal trends
Partner with Sales and Brokers to align forecasts and mitigate risk
Translate forecasts into executable production and inventory plans
Manufacturing & Co-Manufacturer Management
Lead production planning and scheduling with co-manufacturing partners
Ensure ingredient and packaging availability aligned to production plans
Monitor quality, yields, and adherence to food safety standards
Proactively manage capacity constraints, changeovers, and lead times
Support commercialization of new products and packaging formats
Cold Chain Logistics & Distribution
Manage frozen warehousing and fulfillment partners (3PLs)
Coordinate frozen transportation (FTL/LTL)(work with logistics team)
Ensure temperature compliance and cold-chain integrity
Optimize logistics network and freight costs as distribution expands
Inventory & Shelf-Life Management
Maintain optimal inventory levels by distribution center and retailer
Manage lot control, FIFO, and expiration date compliance
Minimize shrink, write-offs, and obsolete inventory
Balance service levels with working capital efficiency
Retail Operations & Service Excellence
Oversee order fulfillment accuracy and OTIF performance
Ensure compliance with retailer routing guides and operational requirements
Manage shortages, substitutions, and service issues
Monitor and resolve retailer chargebacks and deductions
Support retail launches, promotions, and resets from an ops perspective
Cost & Margin Management
Track and manage COGS, freight, and warehousing expenses
Support pricing strategy and promotional margin analysis
Identify cost-reduction and efficiency opportunities
Partner with Finance to forecast and manageoperational budgets
Systems, Process & Scalability
Develop and document SOPs for forecasting, ordering, and fulfillment
Improve data visibility and reporting across operations
Support ERP, planning, or inventory system implementation
Contribute to S&OP processes as the organization matures
Qualifications
5+ years of experience in CPG operations, supply chain, or manufacturing
Experience with frozen or refrigerated foods strongly preferred
Proven experience supporting retail customers (regional or national)
Hands-on experience managing co-manufacturers and 3PLs
Strong analytical skills (Excel/Sheets; (Promomash, Netsuit, ERP experience a plus)
Ability to manage multiple priorities in a fast-paced environment
Core Competencies
Retail service mindset with strong attention to detail
Structured, proactive, and solutions-oriented
Strong communicator across internal and external stakeholders
Comfortable operating in a scaling, high-growth environment
Results-driven with a focus on execution and accountability
Compensation
Salary Range 150k-200k
Equity
Benefits
$80k-128k yearly est. 4d ago
Senior Trade Manager
IBSA USA
Senior operations manager job in Parsippany-Troy Hills, NJ
The Senior Trade Manager is a critical member of IBSA's Market Access team, supporting trade and channel strategies and tactics for both inline and pipeline products.
As a cross-functional integrator, the Senior Trade Manager will use his/her commercial, market access and trade expertise to collaborate closely with internal and external partners to support in-line brands and to prepare for the launch of future products. For inline products, this position supports patient access to IBSA brands via trade distribution, copay assistance programs, Independent Pharmacy programs (with the Director of MA) and government programs (FSS). For future products, this position develops trade and access strategies, identifies and works with external vendors to support key distribution/trade strategies.
Key Responsibilities:
Develop product-specific trade strategies and tactics for traditional drug wholesalers, hybrid distributors, independent pharmacies, chain drug, food/drug and other retailers in conjunction with the Director of MA and other internal stakeholders
Develop and execute copay savings programs to maintain patient access, reduce Rx abandonment and maximize patient LOT while supporting annual GTN goals
Develop integrated IBSA Direct program with SPs and internal stakeholders. Track specialty pharmacy performance: Rx abandonment, time-to-fill, PA success rate etc. and communicate to internal stakeholders. Recommend strategies to improve pharmacy and program performance
Manage Cash Voucher and hybrid programs (GoodRx, Cost Plus etc.)
Review wholesaler and distributor inventory levels, service levels, days-on-hand, and other metrics. Recommend actions to optimize wholesaler/distributor performance
Liaise with external and internal partners to design and execute new product launch plans, ensuring that all trade-related launch deliverables are completed on time
Shape, inform and coordinate RFP processes to identify and engage prospective channel partners needed to launch new products
Manage PAP Program
Manage GPO relationships (Premier, Vizient, MHA, etc.)
Manage Fingertip Formulary program including program tracking, training and communication for field sales
Support gross-to-net (GTN) modeling for existing and new products leveraging knowledge of trade channel economics to develop brand WAC pricing and access program recommendations for management consideration
Participate in sales training programs including Initial Sales Training (IST), the IBSA annual sales meeting (NSM) and POA meetings
Strategic Planning & Analysis:
Provide insights and strategic analysis to support current IBSA Portfolio products, future launch brands and business development cases
Support IBSA sales team in understanding business opportunities for current IBSA portfolio and launch brands
Partner with US Commercial Team (Sales, Marketing, Sales Operations) to pull through initiatives that align to the annual Strategic Brand Plans
Qualifications:
Bachelor's degree (4 years B.A., B.S. or equivalent) from an accredited institution. MBA or advanced degree is preferred
Minimum of 4 years' experience in pharmaceutical and/or health care sales
Experience with various healthcare trade channels (retail pharmacies, specialty pharmacies, independent pharmacies, VA/DOD, GPO etc.) and familiarity with various payment models (PBM, DTP, buy-and-bill, Medicare Parts B and D).
Experienced in customer negotiation, financial analysis, and execution/ implementation of contracting activities.
Team player willing to “roll up his/her sleeves” with excellent oral (presentation and communication), written, and interpersonal skills
PC skills required; MUST be proficient in MS Office, including Word and Excel, PowerPoint, Microsoft Teams, Zoom
Other Duties assigned as needed
This role reports to the Head of Market Access & Trade and will require no more than 20% travel. A home office (HQ) presence required an average of 4 days per week.
$112k-160k yearly est. 4d ago
Assistant Aviation Operations Manager
American Flyers 3.5
Senior operations manager job in Morristown, NJ
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation OperationsManager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant OperationsManager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
$58k-87k yearly est. 4d ago
Operations Manager
Theprintspace
Senior operations manager job in New York, NY
Operations Leader , E-Commerce Fulfillment & Logistics
Type: Full-time, On site
We are looking for a senioroperations leader who enjoys taking ownership of complex, high-variance fulfillment systems and making them predictable, resilient, and scalable.
This role sits at the intersection of production, logistics, people, and software in the fast-growing world of social commerce.
At theprintspace, we run high-volume, high-quality e-commerce fulfillment for artists and creators selling directly to their audiences via social commerce. We operate production centres in London, Düsseldorf, and New York, and manage both the storefronts and fulfillment for the creators we work with.
We are looking for a senioroperations leader who is comfortable owning a complex, fast-moving system: production, dispatch, logistics, people, and workflows, particularly under peak demand.
The role :
As SeniorOperationsManager, you will own and run day-to-day operations at our Brooklyn facility, while actively improving the systems that underpin them.
This is a hands-on leadership role. You will be expected to be close to the work, close to the data, and close to the team while designing processes that scale.
You will be responsible for:
Production operations, including fine art prints and printed apparel
(Giclée, C-Type, DTG)
Dispatch, shipping, and logistics
Stock control and inventory accuracy
Quality control and defect reduction
Workflow design, optimisation, and scaling
Team leadership and coordination, including:
A current full-time team of 5, increasing to 8 within the next 6 weeks
Up to 30 short-term workers during peak periods
Operating Environment (Important) :
This role is best suited to someone who enjoys turning variability into repeatable systems.
We process ~500 orders per day on average, with significant spikes during major sales events.
Most production activity runs between 8am and 6pm, with intensity increasing during peak periods.
Order volume can change rapidly so calm, methodical decision-making under pressure is essential.
We build and maintain our own internal production software. This is actively being improved, and you will work closely with our systems and product teams to refine workflows and tooling based on real operational needs.
What Success looks like :
In this role, success means:
Orders flow through production and dispatch predictably, even under load
Quality issues are caught early and reduced over time
The team understands the system, not just the tasks
Peak periods feel controlled, not chaotic
Processes improve continuously, based on evidence rather than instinct
Your performance will be judged on clear KPIs tracked through our software that relate to production accuracy, efficiency, and adherence to our client SLAs.
Growth Opportunity :
We are growing quickly and plan to triple our U.S. workforce over the next 12 months.
We are not hiring just for today's requirements. We are looking for someone who can demonstrate:
Strong systems thinking
Ownership mentality
The ability to diagnose problems, test solutions, and measure outcomes
A desire to take on greater responsibility as the organisation scales
As we build out our U.S. seniormanagement team, this role has clear scope to grow.
$80k-128k yearly est. 3d ago
Operations Manager
The Interfaith Center of New York
Senior operations manager job in New York, NY
INTERFAITH CENTER OF NEW YORK INC (ICNY)
OperationsManager
NOTE: to be considered, please email your resume and attach a cover letter to *************************.
The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city's grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city's immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city's shared social concerns. For further information, go to *************************
Job Summary
Skills and Experience: The OperationsManager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization.
Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote
Salary: 54,000 - 58,000
Start Date: January 5, 2026
Benefits: Medical and Dental
OperationsManager Job Description
(i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public's request for information
(ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors
(iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow
(iv) Improve organizational database use and capacity
(v) Use social media and eblasts to increase engagement and volume of engagers/subscribers
(vi) Create and update a rapid response/text blast for our migrant advocacy work
(vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments
(viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord
(ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings
(x) Facilitate staff meetings and send reminders in follow up
(xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions
(xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ
(xiii) Coordinate and update staff calendar
(xiv) Monitor mailboxes on site and at post office
(xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws
(xvi) Monitor expenses and create outgoing payments/reimbursements using online banking
(xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed
(xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received.
(xix) Reserve meeting rooms, organize catering, and oversee printed materials for
meetings/events including four board meetings per year
(xx) Onboard and off-board interns and employees as needed e.g. server access, handbook
(xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala
(xxii) Attend events at times after hours or offsite to help with check in and on-site coordination
(xxiii) Take on occasional projects(past examples include overseeing the website's redesign with outside consultants, helping with a database update, and moving items out of a storage unit)
The ideal candidate will possess a combination of skills, experience, and passion in the following areas:
Experience in office management/administration and project management
Outstanding organizational skills for both big picture planning and small details
Strong working knowledge of Microsoft Office is essential
Strong working knowledge of Salsa or similar database solutions
Familiarity with social media platforms and online systems
Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers
Familiarity with design applications like Adobe and Canva preferred
Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors
Effective multi-tasker -- able to manage multiple priorities under deadlines
Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate
Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure
Deep respect for religious/cultural diversity
To apply send a current resume and cover letter to ************************* with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.
$80k-128k yearly est. 2d ago
Operations Manager
Foundrae
Senior operations manager job in New York, NY
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: OperationsManager
POSITION SCOPE:
We are seeking an OperationsManager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The OperationsManager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use.
Inventory Management:
Participate in inventory cycle counting and use active problem solving to investigate discrepancies.
Monitor negative on hand and open transfers.
Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets.
Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor.
Monitor internal inventory movement via transfers.
Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor.
Ensure timely communication with management and sales team regarding new arrivals and product replenishment.
Monitors the After Sales, Before Sales and product return processes.
Maintenance
Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image.
Shipping and Receiving
Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments.
Maintain organized shipping area ensuring all outgoing merchandise is properly packaged.
Follow company guidelines around shipping to clients and intercompany.
Manage courier relationships to monitor shipments and file claims when necessary.
Packaging and Supplies
Order and manage non-merchandise supplies like stationery and packaging.
Re-stock appropriate levels of packaging supplies within the boutique.
Contacts and manages store supplies like office, cleaning, hospitality and retail.
Order Coordination:
Oversee the Bench Jewelers workflow ensuring prioritization of orders.
Coordinate engraving artwork and execution for in-house engravings.
Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders.
Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed.
Confirm product details, quality level and assembly accuracy before processing.
Order Processing:
Work with sales team and process all orders.
Administer quality checklist and validate using brand standards.
Accurately document all inventory movement for orders.
Studio Reporting and Logs:
Log and track customer returns for repair using Repair Tracker.
Monitor and log unfulfilled work orders.
Track orders that cannot be completed because inventory is not present.
Administrative
Complete tasks and projects assigned by Store Management.
Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency.
Review operations processes and performance, recommend solutions for improvement as needed for store efficiency.
Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants.
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable).
QUALIFICATIONS:
Minimum of high school degree, bachelor's degree preferred.
Minimum of 5 years previous experience in Retail/ OperationsManagement with at least 2 years in management experience
Mac proficient, advanced excel skills and knowledge of design programs a plus
Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes
Strong written and verbal communication skills
Self-starter and multi-tasker
Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational
Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
Our Company's values:
We value people: we want each other to be the best versions of who we can be.
We value our relationships with our employees, suppliers and community.
We value diversity and promote inclusivity with our words, actions and images.
We value professional development and personal growth.
We value community service and philanthropy.
We value and foster creativity and self-expression.
We value accountability for ourselves and the collective and show integrity through all our interactions.
We value storytelling and reading.
How much does a senior operations manager earn in Edison, NJ?
The average senior operations manager in Edison, NJ earns between $107,000 and $207,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Edison, NJ
$149,000
What are the biggest employers of Senior Operations Managers in Edison, NJ?
The biggest employers of Senior Operations Managers in Edison, NJ are: