Senior operations manager jobs in Florida

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. : GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The GM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM's store. Drive company profitability through operational excellence, top-line sales growth, and expense control. Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. Address any issues identified by Ulta Beauty's financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty's goals set for their store and drive company profitability. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. In partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty's policies and procedures. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty's goals for their store. Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal (APG) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. Adhere to and enforce Ulta Beauty's dress code. Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. Use the company's task management tool as directed to prioritize the execution of all store workload, and ensure full leadership adoption and compliance with company policy. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate with and provide feedback to field leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for their store. : JOB QUALIFICATION Education Bachelor's degree is preferred Experience 3-5+ years of fast-paced, retail management or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Must be available to close the store at least once per week Attend corporate business meetings and conferences, including overnight stays, and interstate travel Maintain valid identification for airline travel WORKING CONDITIONS Frequent use of a computer, telephonic devices, and related office supplies Continuous mobility throughout the store during shift Frequent bending, pushing, reaching, and twisting during shift Frequent lifting, carrying and/or moving up to 25 lbs. during shift Continuous walking, coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. About the Role: As the Senior Manager/Director, you will lead the end-to-end fintech and payments platform operations, ensuring platform stability, transaction accuracy, compliance, and operational scalability. You will manage a high-performing team (including direct ICs), drive strategic initiatives around process automation and operational controls, and act as a key cross-functional partner to Product, Engineering, Finance, Compliance, and Treasury. Your leadership will be pivotal in advancing platform reliability, financial integrity, and customer experience as we scale. Responsibilities: • Lead and oversee all fintech and payments platform operations including settlement, funding, reconciliation, billing, exception management, and payment platform integrations. • Drive strategic improvements in operational efficiency through automation, enhanced controls, and process standardization. • Manage and mentor individual contributors and cross-functional project teams. • Serve as the escalation point for complex operational issues, incidents, and root cause analysis, ensuring timely resolution and continuous improvement. • Partner closely with Technology and Product teams to oversee platform integration quality, issue debugging, and deployment readiness. • Collaborate with Finance, Treasury, Compliance, and Merchant Support to ensure accurate transaction data, regulatory adherence, and seamless financial processes. • Develop and maintain comprehensive documentation, dashboards, and reports to support audits, compliance, and leadership reviews. • Monitor payment network updates, evaluate operational impacts, and drive proactive adjustments to maintain compliance and service quality. • Lead cross-functional initiatives to scale payments capabilities supporting flexible card programs, merchant integrations, and claims processing. • Represent operations leadership in executive forums and coordinate with stakeholders to align operational goals with broader business objectives. Qualifications: • 10+ years in payments operations, fintech platform management, or related fields, including leadership experience. • Deep expertise in payment processing systems, settlement, reconciliation, billing, and network operations (e.g., Mastercard). • Proven ability to lead teams and manage complex, high-impact projects with multiple stakeholders. • Strong strategic thinking with hands-on experience driving automation, process improvements, and operational excellence. • Excellent communication skills across technical and business audiences. • Proficiency with SQL, data visualization, and operational reporting tools; Python or similar scripting skills a plus. • Experience with incident management, root cause analysis, and compliance frameworks. • Bachelor's degree in engineering, Finance, Computer Science, or related field; advanced degree preferred. • Passion for operational excellence and continuous improvement.

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills.

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based Operations Manager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence. This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities. Duties & Responsibilities: Core Functions Support and implement foundational processes for the core operations of the business Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs Project Support & Field Execution Support in short-term interventions on “focus projects” with performance challenges or risk indicators Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure Cash & Commercial Health Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines Support project teams in enforcing payment terms and accelerating cash collection Escalate risk items to the CEO and GM's with clear next steps and needed interventions Talent & Staffing Support Support hiring conversations in partnership with regional leaders and P&C Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions Advise on operational org structure as Liberty grows into new geographies and trades Reporting & Leadership Rhythm Own and manage key reporting tools and leadership cadences, including: AR Update Report Liberty Leadership Agenda materials Departmental operational initiative tracking Operation Leadership Meetings Weekly Ops Review Meeting National Safety Meetings Legal Weekly Meetings Qualifications: 8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment Proven ability to develop systems and infrastructure from scratch in a scaling organization Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom Highly organized, data-aware, and committed to follow-through Willingness to travel frequently across the U.S. to project sites and regional offices Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.

The Ancillary Senior Manager plays a key operational and administrative role within the Ancillary Services division, supporting a diverse portfolio of outpatient ancillary centers. Reporting directly to the Vice President of Ancillary Services, this position is responsible for lease coordination, contract management, provider compensation processes, and oversight of ancillary business entities. The Senior Manager also acts as a liaison to internal committees and provides direct management support to operational leaders across the network. Essential Job Functions Real Estate & Lease Management Coordinate and manage the execution, renewal, and compliance of lease agreements across all ancillary sites. Serve as point of contact with landlords, legal counsel, and internal stakeholders for lease-related issues. Track critical lease dates and ensure timely actions for renewals, terminations, or expansions. Governance & Committee Representation Attend internal committee meetings (e.g., Regional, and Growth) as the representative for ancillary services. Attend Office Manager meetings as the ancillary liaison. LLC & Entity Oversight Manage the day-to-day administrative and financial operations of smaller ancillary LLCs. Ensure compliance with corporate governance, reporting, and regulatory requirements for each entity, including but not limited to Monthly Operating Reviews. Staff Oversight & Performance Management Oversee office managers across the ancillary centers, including conducting or coordinating annual performance reviews and bonus evaluations. Support training, onboarding, and development of office management personnel, including monthly meetings. Provider Contracting & Compensation Manage the lifecycle of provider contracts, including annual renewals, amendments, and compensation model updates, in addition to onboarding. Process and track provider bonus calculations and ensure timely and accurate payments. Liaise with legal and finance teams to maintain current and compliant provider agreements. General Operations Support Collaborate closely with the VP of Ancillary Services on a wide range of strategic and tactical initiatives. Manage the POD program for the ancillary centers, including managing all related communications. Take ownership of special projects and “other duties as assigned” that support the growth and stability of the ancillary division. Serve as a trusted resource for operational troubleshooting and administrative consistency across all locations. *NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements Bachelor's degree in Healthcare Administration, Business, or related field (Master's degree preferred). Minimum of 5 years of experience in healthcare operations, business administration, or real estate/contract management. Strong knowledge of provider contracting and compensation structures. Experience with lease and property management in a healthcare setting strongly preferred. Highly organized with attention to detail and excellent follow-through. Proficient in Microsoft Office Suite and business operations software (e.g., contract management systems, payroll tools). Excellent interpersonal and communication skills, with the ability to interface professionally with executives, physicians, and administrative staff. Hybrid rotation schedule and/or onsite as needed, as well as occasional travel to ancillary sites and meeting locations as required.

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills.

We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year 20% profit share Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Doral, FL: Relocate before starting work (Required) Work Location: In person

We are seeking an experienced Operations Manager to drive operational excellence for our client in the digital wound care management space. This role will focus on building and optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities Build/optimize processes across Sales, CS, Product, Finance Manage SaaS tools (CRM, analytics, billing, support systems) Create dashboards (MRR, churn, usage, KPIs) Cash to cash - invoices / collections Benefit management - 401K / HC / Employee management Coordinate cross-team operations and OKRs Support compliance (HIPAA, SOC2 in healthcare SaaS) Improve onboarding workflows and business efficiency Key KPI's Onboarding time, Churn rate (indirectly), Process efficiency / automation coverage Revenue leakage prevention, Accuracy of CRM and billing data SLA adherence between internal teams Core Skills Data analysis, Process design, Cross-functional communication Systems thinking, SaaS metric literacy Technical tooling (CRM, billing, automation tools) Experience: 5+ years in Operations, BizOps, RevOps, or similar roles. Experience working in a SaaS or tech company, ideally during growth or scaling. Strong background in process improvement and cross-functional project management. Hands-on experience with key SaaS tools: CRM (HubSpot/Salesforce), billing (Stripe/Chargebee), support tools (Zendesk/Intercom), and project tools (Asana/Jira/Notion). Ability to build and manage KPI dashboards (MRR, churn, onboarding, usage). Strong analytical skills; Excel/Sheets required (SQL a plus). Experience with workflow automation (Zapier, HubSpot workflows). Comfortable collaborating with Sales, CS, Product, Engineering, and Finance. Strong documentation and SOP creation experience. (Optional for healthcare SaaS) Familiarity with HIPAA/SOC 2 or regulated environments.

Take charge of shaping strategy and financial planning while leading high-performing teams in commercial construction. As Director of Strategy and Team Leadership, you will guide strategic initiatives, align financial decisions with operational performance, and ensure sustainable growth across the organization. This role works closely with operations, preconstruction, business development, and finance to translate goals into actionable plans and measurable results. Key Responsibilities Strategic Planning and Execution Develop and implement strategic initiatives that align operational capacity with financial performance. Identify new market opportunities, strategic partnerships, and potential acquisitions to support commercial construction growth. Monitor industry trends, emerging technologies, and competitor activity to inform and refine construction strategy. Drive cross-functional projects that improve efficiency, innovation, and overall organizational performance. Team Leadership and Organizational Alignment Manage multiple direct reports across operations, preconstruction, business development, or finance. Translate enterprise strategies into measurable objectives, KPIs, and actionable milestones for teams. Communicate strategic priorities and financial goals clearly across departments. Partner with department leaders to ensure initiatives align with company-wide objectives. Foster a culture of operational leadership, strategic thinking, collaboration, and high performance. Financial and Operational Integration Partner with executive leadership to ensure financial planning supports strategic goals and resource allocation. Oversee long-term budgeting, forecasting, and scenario planning to enable scalable growth. Balance business development ambitions with operational capacity to ensure successful project delivery. Required Skills and Qualifications Proven experience leading strategy, financial planning, and operational initiatives in commercial construction. Strong business acumen with the ability to connect financial performance to operational drivers. Demonstrated success managing multiple direct reports and influencing executive-level stakeholders. Ability to lead cross-functional teams and promote a results-oriented, collaborative culture. Deep understanding of construction operations, project delivery, and business planning. High proficiency in Microsoft Word, PowerPoint, Teams, and Outlook. Bachelor's degree in Construction Management, Engineering, Business, or related field required; MBA or advanced degree preferred. 8-10+ years of experience in strategy, operations, financial leadership, or team management within commercial construction.

The Role An established engineering consultancy is seeking a seasoned leader to oversee and grow their Florida operations. This is a high-impact position where strategic thinking, team leadership, and business development intersect. You'll be shaping projects, mentoring engineers, and driving the company's presence in the region. Key Responsibilities Lead Projects: Oversee complex engineering projects from concept to completion, ensuring technical excellence and innovation. Expand Operations: Develop the business across Florida by cultivating client relationships and identifying new opportunities. Develop Talent: Mentor and coach engineering teams, fostering both technical expertise and leadership skills. Strategic Oversight: Evaluate opportunities, guide investment decisions, and set priorities that maximize operational and financial results. Ensure Excellence: Manage project delivery, budgets, quality, and client satisfaction across all assignments. Provide Expertise: Offer guidance on technical challenges and support teams to deliver successful outcomes. What We're Looking For Licensed Professional Engineer (PE) with 15+ years of industry experience, ideally with Florida-based projects. BS in Civil Engineering required; MS with geotechnical focus preferred. Strong business development skills with a proven track record of cultivating client relationships. Strategic thinker with strong analytical skills and business acumen. Confident communicator who can inspire teams and collaborate effectively across disciplines. Passion for mentoring and developing high-performing teams.

Who We Are Protean is not your ordinary civil engineering company and we like it that way. We are group of seriously smart engineers and supporting staff who genuinely enjoy working together. We specialize in transportation design providing design services to the Florida Department of Transportation and municipal agencies throughout the state of Florida for 28 years. Who We're Looking For Protean is seeking a Highway Group Manager to lead our Tallahassee office and work primarily in Districts 2 and 3. This is a great opportunity for someone who has experience managing a group or for a senior project manager with 7 - 10 years of experience who is ready to advance their career. Why Work At Protean? When you work with the best, it raises your game. Our engineers enjoy a well-earned reputation with our clients because Protean delivers high quality, innovative designs every time. We also provide a variety of opportunities for our engineers so you can design the career you want. There's a role for every high achiever at Protean. Our compensation packages are competitive including 100% company paid insurance premiums for full-time employees for Health, Dental, Vision, Life, Short-term and Long-term disabilities insurances - all free. What You'll Be Doing You will be managing the North Florida highway group in D2 and D3 based in our Tallahassee offices. You will manage FDOT and municipality design projects while directing and developing engineers and technicians as well as lending your expertise to business development pursuits. What You Need To Bring Bachelor's degree in Civil Engineering Current Florida Professional Engineering registration FDOT Roadway design experience Project Management experience - FDOT Proficient in MicroStation/ORD Experience with 3D Corridor Modeling a plus Team player with the natural inclination to take initiative Solid communication skills If this sounds like we could be a good match for what you want to do in your career, send us your resume today. If your work experience does not match up perfectly with the requirements for this role, we would still like to meet you. We are always looking for more superstars in every discipline so let's talk. Work in the US: All applicants must be currently authorized to work in the United States on a full-time basis. At this time, Protean will not sponsor a new applicant for work authorization. EEO: Protean is a woman-owned business and an Equal Opportunity Employer. We are committed to considering all qualified applicants for employment without regard to protected characteristics including race, color, religion, sex, national origin, disability or protected veteran status or any federal or state protected statuses. This same commitment extends to all aspects of employment including promotions, training and pay. Notice to 3rd-Party Recruiters: Protean only compensates job placement recruiters who have a current written agreement with Protean in place for recruiting services. Protean will not compensate non-contracted 3rd party recruiters for unsolicited job placement candidate information.

The Operations Project Manager is a leadership role responsible for overseeing project administration, scheduling, budgeting, and client communication from the office. This role serves as the primary operational link between the office and the field, ensuring seamless coordination with the Field Project Manager. The Operations PM is accountable for project documentation, financial tracking, procurement, and reporting to ensure projects run efficiently, profitably, and meet quality standards. Key Responsibilities: Project Planning & Coordination • Reviews project plans, specifications, and schedules before construction begins. • Participate in project launch meeting with Pre-Con Manager, Field PM, President, and Vice President. Ensures a clean handoff from the Pre-Con Division to the PM Division. • Working as a team, the Operations PM takes ownership of the master project schedule and budget, while the Field PM oversees field execution. • Proactively identifies issues that could impact project schedule, budget, or quality. Works in tandem with Field PM for complete and timely resolution. • Monitors job site performance reports from Field PM and provides operational support to quickly address challenges and maintain progress. • Coordinates and schedules all subcontractors, suppliers, and equipment deliveries to align with project needs. • Attends weekly PM/Superintendent meetings with Field PM to ensure timely communication regarding project progress, upcoming milestones, and to resolve issues. • In collaboration with Field PM, oversees project close-outs and project close-out packages. Operational Oversight: • Ensures accurate and consistent use of Buildertrend project management software by all team members. Ensures all client updates reflect input from both the operations and field perspective. • Ensures all project documents (client contract, subcontractor agreements, final quotes, permits, etc.) are in place prior to commencement of site work. • Review vendor invoices and payment applications for accuracy prior to AP department processing, ensuring all contract requirements and documentation are completed before payments are released. • Generates change order requests from SOW received from Field PM or the President. Obtains all details of the CO request and contacts affected subcontractors for a formal quote and timeline change, if any. Obtains CO approval and collaborates with Contract and AR Administrator for billing. • Has led responsibility for project budget forecasting and cash flow analysis, reporting regularly to the President. • Collaborates with Contract Administrator in tracking job costs, progress billings, monitoring project budget versus actual, and budget adjustments as may be required. Communication & Reporting • Serves as primary point of contact for clients, vendors, and subcontractors regarding schedules, budgets, selections, and documentation, while collaborating with the Field PM to communicate construction progress. Field PM and Superintendents will direct these stakeholders to the Operations PM to ensure clear, consistent, and accurate communication. Qualifications • Minimum 5-7 years of project management experience in residential construction, with proven expertise in scheduling, budgeting, and contract administration. • Strong proficiency with construction accounting, job costing, and budget-to-actual tracking. QuickBooks Online experience preferred. • Exceptional organizational skills and attention to detail with the ability to manage multiple projects simultaneously. • Client-focused communication style, capable of maintaining professionalism and discretion with high-end clientele. • Solid Knowledge of residential building codes, methods, and materials. • Ability to read and interpret blueprints, specifications, and schedules.

Opera Beds is an established, fast-growing, family-owned business specializing in hospital beds and mattresses for home care - working D2C with caregivers, family members and end users. Headquartered in the UK and recently expanding into the USA, we are seeking a commercially focused and customer-driven General Manager to establish and lead our USA internal sales and service operation. This key role will oversee the setup of a new base in central Florida - including offices and showroom - and the expansion of a high-performing team of sales advisors (on-site and/or remote). The successful candidate will bring strong sales and service leadership, with a proven ability to improve lead-to-sale conversion rates through effective processes, team motivation, and customer engagement. They will also act as the main point of contact for 3PL logistics partners, product support, and local marketing activities. Key Responsibilities Establish and manage the Florida base, including office and showroom setup. Recruit, coach, and lead an internal sales and service team focused on delivering exceptional customer experiences and conversion performance. Develop and implement sales processes and performance frameworks to maximize lead conversion and customer satisfaction. Serve as the primary contact for 3PL logistics partners and coordinate product support operations. Manage day-to-day operations, reporting, and alignment with global business objectives. Support traditional marketing activities, including showroom events, trade expos, and direct mail campaigns. Ideal Candidate Proven experience in internal sales and customer service management - essential. Demonstrated success in improving conversion rates and building motivated sales teams. Strong leadership, communication, and organizational skills. Experience coordinating 3PL logistics and product support - desirable. Familiarity with traditional marketing methods such as events, expos, and direct mail - desirable. Entrepreneurial mindset with a hands-on approach to establishing and growing new operations. Role Specifics Full-time office based in The Villages area of Florida Salary: $100,000 Working hours: 8am to 5pm Reports to UK-based director

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to joinour team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Fenagh Engineering & Testing is seeking an experienced and results-driven Operations Manager to lead our growing team in Miami. This is a key leadership position responsible for overseeing day-to-day operations in special inspections (SI) and construction materials testing (CMT), while also playing a critical role in business development, marketing, and client relationship management. ***Local candidates to Miami area only please*** Key Responsibilities: Manage and supervise field and laboratory testing operations Ensure compliance with industry standards, project specifications, and safety regulations Oversee and coordinate Special Inspections per IBC and local codes Develop and maintain client relationships to support continued business growth Collaborate with marketing and sales teams to generate leads and secure new projects Recruit, train, and mentor field and office staff Monitor project budgets, timelines, and reporting Requirements 5 years of special inspection and materials testing experience required. Salary $100,000 - $200,000

An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique. The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members. The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies. Key responsibilities include but are not limited to: SALES PERFORMANCE: Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth. Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients. Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets. Monitor sales trends and proactively drive initiatives to maximize client spend. Set and communicate clear expectations for clienteling standards across the store. Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs. Oversee CRM strategy and execution: Ensure data integrity and full compliance with local legislation. Review CRM outreach performance and provide coaching where needed. Lead by example with client communications and appointments for key launches. Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly. Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image. Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness. To effectively monitor sales by category and by season in order to request stock and increase the sales of the store To identify clients' expenditure and trends season on season and provide feedback to the B&P team To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales CLIENT DEVELOPMENT To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation To ensure accurate client details are added to the Zimmermann database To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers. To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests To ensure that “Thank you” outreach is sent to clients after each transaction To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists RECRUITMENT & TALENT AQUISITION Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported. Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities. Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards. Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout. Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning. Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently. Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success. LEADERSHIP & TEAM DEVELOPMENT To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs. To consistently provide leadership, set an example and be role model for all team members To motivate and coach all team members to achieve their maximum potential Provide consistent coaching, feedback and performance management across the management and store teams. Deliver appraisals and individual development plans for Sales and Operations Managers To follow company's guidelines when team member performance does not meet expectations To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager To train all team members following the Onboarding Schedule in Z. Style Suite To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines To ensure that all team members achieve a superior standard of product knowledge to maximize sales To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values To maintain a professional appearance reflective of the brand image To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K VISUAL MERCHANDISING & STORE MAINTENANCE Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation. To ensure Window plans and seasonal floor plans are followed thoroughly To ensure weekly VM photos are completed in line with set time frames and as per P&P To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines To have the correct VM tools in store, including sale signage and stickers Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation. STOCK INVENTORY & LOSS PREVENTION Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs. Partner with the Operations Store Manager to ensure: All deliveries, transfers, consignments and returns are processed accurately and on time. Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly. Goods-in-transit and reservations are monitored and followed up within policy timelines. Stocktakes are prepared, executed and reconciled with 100% accuracy. Oversee and support the execution of all loss prevention procedures, including: Ensuring team awareness and compliance with theft prevention protocols. Immediate escalation and thorough investigation of theft or stock discrepancies. Ensuring police and centre security reporting is actioned in line with company policy. Regular review of shrinkage reports, trends and corrective actions with Operations Manager. Team compliance with bag checks Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels. VIC & CENTRE EVENTS To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event Coordinate with Client Development team the event details in line with guidelines Manager RSVP's and guest list Complete and send Event registry and summary post event To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly ADMINISTRATION Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks To manage and control the Weekly and Monthly expenses relevant to your role. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures To ensure that all reports are to be action in a timely manner To oversee completion of the store's weekly summary Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process Only Shortlisted applicants will be contacted.

We are seeking an experienced Electrical Service Manager to lead and expand our Electrical Service Department. This role oversees operations, financial performance, and team development for all electrical service activities, including maintenance, repair, and installation of commercial and industrial electrical systems. Typical projects include power distribution systems, lighting systems, generators, switchgear, transformers, UPS systems, controls, etc. Primary Responsibilities Direct the day-to-day operations of the Electrical Service Department, working closely with the Service Coordinator to assign work and manage schedules. Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability. Recruit, onboard, and retain top electrical service talent while fostering a culture of professional growth. Plan and implement technician training and development programs to strengthen technical expertise and career advancement. Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement. Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis. Monitor project financials, job costing, and departmental budgets to achieve profit targets. Coordinate on-call schedules for after-hours and emergency service. Provide advanced technical support and troubleshooting guidance to field teams. Oversee inventory management, including vehicles, parts, tools, and testing equipment. Conduct routine quality inspections at client sites to ensure compliance with company standards and safety regulations. Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions. Perform additional responsibilities as assigned by branch leadership. Qualifications Degree from an accredited college, trade school, or completion of a recognized electrical training program. Active electrical license and industry certifications required (Master or Journeyman Electrician preferred). Experience 10+ years of experience in commercial or industrial electrical services, with a portion in a leadership or management capacity. Minimum of 2 years of electrical service sales experience, including preparing proposals and securing new business. Skills & Competencies Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams. Strong written and verbal communication skills, with a customer-focused approach. Highly organized and detail-oriented, with the ability to manage multiple priorities. Proficiency with Microsoft Office and related business applications. In-depth knowledge of electrical systems, controls, and power distribution equipment. Solid understanding of financial management, including budgeting, estimating, and tracking job profitability. Familiarity with service-based marketing and sales practices.

The General Manager will be responsible for the overall management and operation of a luxury residential community, ensuring an unparalleled living experience for residents. The ideal candidate will be a strategic leader with a proven track record in managing high-end properties, delivering exceptional service, and fostering a positive community environment. Key Responsibilities: Lead and oversee daily operations of the property, ensuring seamless service delivery and operational excellence. Build and maintain strong relationships with residents, addressing inquiries, concerns, and requests promptly and professionally. Develop and implement operational strategies to optimize efficiency and enhance resident satisfaction. Oversee financial performance, including budget preparation, expense management, and revenue generation. Manage vendor relationships, ensuring compliance with service agreements and quality standards. Supervise and mentor on-site staff, fostering a culture of professionalism, teamwork, and accountability. Ensure compliance with all applicable regulations, policies, and best practices. Coordinate property events and activities that enhance community engagement and luxury living standards. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 5 years of experience managing high-end residential or luxury hospitality properties. Strong financial acumen with experience in budget management and forecasting. Exceptional interpersonal and communication skills, with a focus on delivering top-tier customer service. Proven leadership and team management abilities, with the capacity to inspire and guide staff. Detail-oriented with excellent problem-solving and organizational skills. Proficiency in property management software and Microsoft Office Suite. Ability to work flexible hours, including evenings and weekends as needed. Knowledge of Jenark, Strongroom and Building-Link What We Offer: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional development and growth within our organization. A collaborative and supportive work environment. How to Apply: If you are a dynamic, service-oriented leader with a passion for luxury property management, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and qualifications to [email address]. Join our team and help us redefine luxury living! Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Referral program Vision insurance Application Question(s): Are you within 10-15 miles from the Miami Beach area? Did you read the Must Have Job requirements in the job description? Education: Bachelor's (Preferred) Experience: Hotel / Residential Management: 5 years (Required) Hospitality: 5 years (Required) Finance /Budget: 3 years (Required) Language: English (Required) Spanish (Required) License/Certification: Licensed Community Association Manager (Required) Ability to Relocate: Miami, FL 33137: Relocate before starting work (Required) Work Location: In person