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  • General Manager

    Crash Champions 4.3company rating

    Senior operations manager job in Randolph, NJ

    Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE‘s estimates as needed, and lock final estimates Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities Qualifications Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers Aptitude in decision-making and problem solving Ability to lead and work collaboratively with others to meet shared objectives Demonstrated ability to meet deadlines and achieve successful results Proficient knowledge and use of estimating software, CCC ONE Total Repair Software Proficient with Computers and other technology Valid driver‘s license required Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. In addition to the compensation range listed, this role may also be eligible for performance-based bonuses. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral Posted Min Pay Rate USD $82,050.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr. ID 2025-17137 Category Operations Management Position Type Regular Full-Time Location : Postal Code 07869 Location : Address 1052 NJ-10 Remote No Posted Min Pay Rate USD $82,050.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr. Prioritization Tier 1 - Priority
    $82.1k-150k yearly 2d ago
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  • Head of Total Rewards - North America - Pharma

    Oakleaf Partnership

    Senior operations manager job in Morristown, NJ

    Head of Total Rewards & Performance - North America Engagement: Full-time, permanent Compensation: $200,000 - $225,000 range + bonus + benefits Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business. This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint. Our client is at an important point of transformation and growth. They are investing in their people strategy and are seeking a senior rewards leader who can modernise how the organisation attracts, retains and motivates talent across North America. This role will act as the No.1 Total Rewards leader for the region, working closely with HR, Finance and senior commercial leaders. Key Responsibilities Own and lead the North America Total Rewards & Performance agenda, including compensation, incentives, benefits, recognition and wellbeing. Act as a strategic advisor to HR and business leadership on reward design, cost control and talent competitiveness. Lead and develop a regional rewards specialist, with oversight of vendors and external advisors. Drive market benchmarking, pay architecture and incentive design to support growth, retention and performance. Partner with Finance on budgeting, forecasting and reward investment decisions. Oversee governance, compliance and communications around incentive and reward programs. Support international mobility and cross-border reward considerations where required. Profile Sought We are looking to speak with senior reward leaders who bring: 10+ years in Total Rewards, Compensation, or Rewards & Performance roles. Experience in large, complex, commercially driven organisations (e.g. CPG, healthcare, life sciences, manufacturing, or consumer-led environments). Strong business partnering capability - able to influence senior stakeholders, not just run programs. Deep understanding of US compensation, benefits and incentive structures. The credibility to partner with stakeholders up to US board level in a matrixed, fast-moving organisation. Desired Skills and Experience Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business. This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint. This is a full time role with a minimum of 3 days a week onsite in their New Jersey office.
    $200k-225k yearly 1d ago
  • Director Supply Chain Operations

    Navigate Search

    Senior operations manager job in Morris, NJ

    I am partnering with a small-midsize manufacturing company in the Morris County, NJ area that is looking to add a Director of Supply Chain to their team. They are looking for someone with a strategic supply chain background to help build a strategy that will help the company from a financial and future-growth perspectives. It will have the chance to lead a team, work with the leadership team, and opportunity to make a major impact on the company. RESPONSIBILITIES: Develop, implement, and execute strategic supply chain processes in support of supply chain and business objectives, including sourcing of new suppliers as needed. Responsible for managing plant level associates who create and achieve production/purchase plans in support of goals & objectives. Maintains departmental exception system, documentation review, employee time management and performance review processing, employee training, budget control and daily scheduling. Meets with suppliers to discuss issues, performance, and future strategies. Evaluates supplier processes and partners with suppliers to establish Best in Class performance. Responsible for long-term planning of the raw material market, supply base optimization, and financial implications of the material spend. Accountable for optimizing inventory turns - minimize excess & obsolete inventory through product life cycle management. Accountable for maximizing service levels, in conjunction with inventory goals, through distribution requirement planning and deployment. Leads and facilitates cross functional teams in support of strategic initiatives both within the supply chain organization and across the business units. Responsible for providing management with inventory projections and proactively identifies service level issues. REQUIREMENTS: BS in Supply Chain, Operations, or other related degree; 10+ years relevant experience. MBA and APICS certification preferred. Experience working in a manufacturing environment. Strong leadership skills including leading projects with broad scope and impact outside own department and promotes teamwork between departments. Complete, in-depth understanding of all aspects of the business including profitability, inventory turns, and service levels.
    $97k-162k yearly est. 1d ago
  • Aviation Ground GM: Lead Operations & Budgets

    Lliance Ground International

    Senior operations manager job in Newark, NJ

    A major aviation ground service company in Newark, New Jersey, seeks a General Manager to oversee operations at their station. The ideal candidate will have at least five years of progressive aviation management experience, encompassing customer service and ground handling. Responsibilities include budget management, compliance with legal requirements, and effective communication with airline customers and teams. The role requires strong problem-solving and time management skills, along with a valid driver's license. Comprehensive benefits are offered, including vacation and medical coverage. #J-18808-Ljbffr
    $83k-174k yearly est. 3d ago
  • Director of Operations

    Gaines & Associates, PC

    Senior operations manager job in Edison, NJ

    About GAPC Gaines & Associates, PC (GAPC) is a fast-growing CPA-CFO-Business Advisory firm serving lower- and middle-market clients nationwide. We are building a more vertical, operations-driven organization and implementing a new internal workflow + profitability management system. We are seeking a Director of Operations to run day-to-day operations and drive execution excellence across our Tax, CFO/Accounting, and Advisory practices. About the Role The Director of Operations is responsible for ensuring that the firm's work is planned, resourced, executed, and delivered with consistency and quality. This role runs the operational engine of GAPC-workflow, capacity, processes, and performance-and partners with practice leads to keep client deliverables moving efficiently. This is a hands-on leadership role for someone who has built or managed operations in a CPA, consulting, advisory, or professional services environment. What You'll Do Operational Leadership Manage day-to-day operations across Tax, CFO/Accounting, and Advisory practices. Ensure client deliverables are properly scoped, scheduled, assigned, and completed on time. Run weekly operations meetings; monitor deadlines, bottlenecks, risks and workloads. Build and maintain capacity and utilization models. Workflow & Systems Lead adoption and continuous improvement of our CRM and internal workflow & profitability systems. Ensure 100% of work is tracked with clear owners, due dates, and statuses. Standardize operational workflows, templates, and SOPs. Process & Quality Implement and enforce SOPs across practices. Improve client onboarding workflows and delivery standards. Support practice leads in optimizing processes and managing resources. Performance Management Track operational KPIs (on-time delivery, utilization, throughput, errors). Provide performance and resource insights to leadership. Recommend and implement improvements to efficiency, staffing, and processes. What You Bring 7+ years of operations or management experience in a CPA firm, CFO advisory, consulting, or professional services environment. Strong understanding of workflows in tax, accounting, and/or advisory services. Demonstrated ability to run operations, manage capacity, coordinate teams, and enforce process discipline. Experience with workflow/project management systems and data-driven decision-making. Strong communication skills and ability to work directly with partners and practice leaders. Bachelor's degree in Business Administration, Accounting, Finance, Operations Management, Industrial Engineering, or a related field is required; MBA or related advanced degree preferred. Compensation & Benefits Competitive salary with performance-based bonus. 401(k) plan and comprehensive benefits package. Vacation/PTO. Continuing professional education and development support. Full-time (40+ hours/week). How to Apply Please apply directly on LinkedIn with your resume and a brief cover letter (2-3 bullet points on relevant experience or wins) or send to *****************. For more information about GAPC, please visit our website at ******************************
    $98k-165k yearly est. 4d ago
  • Senior Manager, Legal Process Management

    Elevate Flexible Legal Resourcing

    Senior operations manager job in New Brunswick, NJ

    Our client is a global healthcare leader committed to advancing innovation across pharmaceuticals and medical technology, with a strong focus on improving health outcomes worldwide. Senior Manager, Business Process Owner Work Pattern: Hybrid Duration: 12 Months Job Overview The Senior Manager, Business Process Owner (BPO) will lead the design, implementation, and ongoing support of an internal legal matter management (“Work Management”) system as part of a broader digital transformation within the Global Legal organization. This role combines business process ownership, project and change management, service management, and technology implementation to improve matter intake, triage, and legal service delivery on a global scale. Key Responsibilities Work Management BPO: Act as global process owner for the legal Work Management system, including implementation, change management, analytics, and continuous optimization. Program & Project Leadership: Lead large-scale, global technology implementations (e.g., ServiceNow), ensuring alignment across scope, timeline, cost, and quality. Stakeholder Engagement: Partner with senior leadership and cross-functional teams (Legal, Technology, Finance, Procurement, Global Services) to align solutions with business needs. Process Optimization: Apply Lean / Six Sigma and other improvement frameworks to drive operational efficiency; develop playbooks and standard operating guidelines. Governance & Reporting: Establish metrics, KPIs, and reporting processes to measure outcomes, track performance, and ensure compliance with policies and regulations. Team & Change Leadership: Coordinate work in a matrixed environment, remove execution barriers, and support adoption through effective communication and training. Qualifications Bachelor's degree required; JD or Master's preferred 8-10 years of relevant professional experience Strong leadership, communication, and stakeholder management skills Proven experience in complex project management and IT service management Certifications such as PMP, Agile, ITIL, or Lean Six Sigma preferred Prior experience with legal service management platforms (e.g., ServiceNow, ONIT, Litify, Wolters Kluwer) preferred To apply: If you are qualified, interested, and available, please send 1) your WORD version resume and 2) an email stating why you are a good fit for this position to ***************************** ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs. As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers. Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team - help us change the legal business landscape and make a dent in the legal universe.
    $128k-180k yearly est. 4d ago
  • Director of Operations

    ORS Partners 3.8company rating

    Senior operations manager job in Trenton, NJ

    The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence. The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position. Key Responsibilities Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions. Develop and execute strategic operational plans that align with company objectives. Lead teams across multiple departments, including finance, marketing, HR, and operations. Manage operational budgets, ensuring efficiency and fiscal discipline. Identify, assess, and mitigate business risks to maintain stability and compliance. Build competitive advantage through operational excellence and continuous improvement initiatives. Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators. Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction. Implement technology-driven process enhancements to scale operations and improve quality. Requirements Bachelor's Degree required; advanced degree preferred. Proven experience in operational leadership, preferably in a fast-paced, high-growth environment. Strong analytical and data-driven approach to business management. Critical thinker with excellent problem-solving and decision-making skills. Ability to translate strategic goals into actionable plans with measurable outcomes. Excellent communication and presentation skills. Demonstrated integrity, professionalism, and commitment to company values. High level of computer literacy and comfort with modern business technology. Hands-on leadership style with attention to detail and follow-through. Additional Information This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
    $100k-168k yearly est. 4d ago
  • Director of Operations

    Anchor Pest Control

    Senior operations manager job in East Brunswick, NJ

    At Anchor Pest Control, we pride ourselves on our core values that shape the way we do business and interact with our clients and team members. We believe in always finding the positive in every situation, being reliable and selfless, striving for excellence in everything we undertake, and fostering a strong team spirit that emphasizes collaboration and mutual support. Our mission is to provide exceptional service that not only meets but exceeds our clients' expectations, all while maintaining a joyful and positive working environment. Position Summary: We are seeking a highly organized and motivated director of operations to be a part of our service manager team. The ideal candidate will embody our core values, demonstrating a positive outlook, a commitment to excellence, and a strong team spirit. With a focus on high-quality customer service, problem-solving, and effective training, the director of operations will ensure that our team operates efficiently and continues to deliver outstanding results. MUST have experince in leadership and prior managment experince. Home service, construction background is a must. Key Responsibilities: Leadership and Team Development: Lead by example, embodying our core values in every interaction. Develop and mentor team members through positive reinforcement, providing training and support to foster professional growth and a high-performing team environment. Customer Service Excellence: Be a part of our leadership team to ensure that all customer and employee, inquiries and issues are resolved in a manner that exceeds expectations. Build strong relationships with clients, ensuring their needs are met with professionalism and a positive attitude. Operational Management: Utilize high organizational skills to manage service operations efficiently. Implement strategies to optimize workflows, enhance service quality, and ensure that departmental goals are met. Problem Solving: Demonstrate exceptional problem-solving abilities, quickly identifying issues and developing innovative solutions that align with our core values and business objectives. Quality Assurance: Strive for excellence in service delivery, implementing quality control processes to maintain high standards and continuously seeking opportunities for improvement. Training and Development: Act as a role model and mentor within the team, providing training and development opportunities to enhance skills and foster a culture of learning and excellence. Qualifications: Proven experience in a management role, with a track record of leading and developing successful teams. Strong organizational and planning skills, with the ability to manage multiple priorities effectively. Excellent problem-solving skills and the ability to think creatively to overcome challenges. Outstanding customer service skills, with a focus on exceeding client expectations. Effective communication and interpersonal skills, with the ability to engage and motivate a team. A commitment to our core values, with a positive outlook and a drive for excellence. Why Join Us? Anchor Pest Control offers a dynamic and supportive work environment where you can grow both professionally and personally. We are committed to our employees' development and offer competitive salaries, comprehensive benefits, and opportunities for advancement. Join us and be a part of a team that values positivity, excellence, and teamwork. We have clear and tracked goals! Performance focused compensation! Job Type: Full-time Salary $75k-$135 Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Ability to Relocate: East Brunswick, NJ 08816: Relocate before starting work (Required) Work Location: Hybrid remote in East Brunswick, NJ 08816
    $75k-135k yearly 2d ago
  • Project Manager, Banking Operations

    BIP

    Senior operations manager job in Jersey City, NJ

    Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs. Develop project plans, milestones, RAID logs, status reporting, and financial forecasts. Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors. Ensure adherence to governance, risk controls, and internal banking processes. Support resource planning across onshore/offshore teams. Present updates to leadership organization. Required Skills: 3-10+ years as a project manager in banking/financial technology Experience managing software development lifecycle (SDLC) projects Strong communication, documentation, and stakeholder management Familiarity with payments, wires, clearing, or settlement system Preferred Skills: PMP, CSM or similar certification Experience working within large enterprise PMOs Reporting/analytics (Excel, PowerPoint, JIRA) **The base salary range for this role is $110,000 - $155,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
    $110k-155k yearly 4d ago
  • Warehouse Operations Manager_Mandarin Fluency

    Jusda Supply Chain North America

    Senior operations manager job in Hamilton, NJ

    Join our dynamic and fast-growing team, where you'll have the opportunity to lead impactful projects and drive meaningful change in our warehouse operations. At our company, we value innovation, efficiency, and employee growth. You'll collaborate with passionate professionals dedicated to operational excellence and customer satisfaction, all while contributing to a culture that recognizes and rewards your contributions. Job Summary: We are seeking a highly motivated Warehouse Manager to oversee and optimize our warehouse's daily operations, including inbound receiving, inventory management, outbound shipping, reverse logistics, and customer support. This role requires a dynamic individual who can lead cross-functional projects, streamline processes, and drive operational excellence to support the company's growth. The ideal candidate will have a proven ability to manage complex logistics operations, implement efficient processes, and maintain high customer satisfaction. Key Responsibilities: Operational Excellence: Lead and ensure peak efficiency and accuracy in warehouse operations, prioritizing customer satisfaction through effective supervision, training, and goal-setting for the warehouse team. Inventory & Logistics Management: Oversee daily operations, ensuring precise inventory control and streamlined logistics processes. Project Leadership: Manage end-to-end warehouse-related projects, including requirements gathering, development, testing, training, deployment, and post-launch support. Effective Communication: Provide timely updates on project milestones, delays, and challenges to internal teams and key cross-functional stakeholders. Process Optimization: Develop, document, and improve warehouse processes and reporting systems to achieve operational efficiency. E-Commerce: Familiarity with e-commerce distribution processes is a must. Qualifications & Requirements: Experience: Minimum of 5+ years in warehouse operations with a strong track record of success. WMS Expertise: Hands-on experience with Warehouse Management Systems (WMS) is required. Customer & Vendor Collaboration: Proven ability to collaborate with clients and vendors, ensuring exceptional inventory management performance. Process Development: Skilled in defining and improving processes, identifying key controls, and monitoring workflows to enhance operational effectiveness. Bilingual Communication: Strong written and verbal communication skills in both English and Mandarin are required to engage effectively across all organizational levels.
    $34k-43k yearly est. 1d ago
  • Operations Manager

    Terrace Vanguard

    Senior operations manager job in Clinton, NJ

    Operations Manager (Home Health & Branch Management) BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations. Key Responsibilities: Operational Leadership: Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance. Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards. Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction. Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations. Team Management & Culture: Recruit, onboard, train, develop, and retain high-performance office and field staff. Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth. Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement. Proactively manage employee relations, promoting strong morale and reducing turnover. Ensure timely communication between field staff, office staff, clients, and leadership. Client Service Excellence: Ensure rapid, professional handling of all client inquiries, concerns, and complaints. Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops. Implement consistent conversion practices to maximize client retention and revenue growth. Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews. Compliance & Risk Management: Maintain compliance with all federal, state, local regulations, and accreditation standards. Effectively manage workers' compensation programs, safety protocols, and injury prevention measures. Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements. Strategic Hiring & Retention: Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline. Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback. Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance. Technology & Operational Systems: Proficient with Microsoft Office suite including Excel and Teams Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral). Optimize scheduling and resource allocation to maintain operational efficiency and profitability. Reporting & Communication: Provide regular operational performance updates, surfacing key issues proactively to ownership. Ensure timely, clear communication between field staff, office staff, clients, and leadership. QUALIFICATIONS Required: 3-5 years of operations leadership in home healthcare or similar healthcare service organization. Proven ability to manage multi-location or high-volume branch operations. Comprehensive understanding of NJ home care regulations and Joint Commission standards. Exceptional organizational, problem-solving, and strategic leadership skills. Demonstrated track record of improving team morale, retention, and service quality. Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management. Valid driver's license and reliable transportation. Preferred: Previous experience within BrightStar Care or similar branded home care franchises. Experience with performance management frameworks and service quality dashboards. Bilingual (Spanish) communication skills. Work Environment & Travel: High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing. Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences. Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.
    $80k-128k yearly est. 2d ago
  • General Manager

    Voda Cleaning & Restoration of Bergen County

    Senior operations manager job in Morris Plains, NJ

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development /Purpose Manage and Lead 5-6 territories in New Jersey. Offer guidance and foresight to the organization by aiding the senior management team in crafting both the long‑term strategic blueprint and annual plans for the company. Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes. Guarantee the efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations. Primary Responsibilities Ensure accomplishment of the objectives as stated in the strategic plan through effective implementation and ongoing refinement of the Plan. Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction. Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long‑term goals. Develop profitable relationships with customers that bring value to both parties. Foster a team‑oriented atmosphere consistent with the Vision, Mission, and Core Values of the company. Provide vision, leadership, and discipline regarding long‑range fiscal planning and overall financial health of the company to ensure its continuity and solvency. Provide recommendations regarding the effective use of long and short‑term debt including refinancing and purchasing. Oversee the development of compensation and employee benefit policies to attract and retain highly competent personnel at all levels of the company. Ensure employment compliance with all Federal, State, and Local regulatory agencies. Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization. Maintain market leadership through consistent implementation of state‑of‑the‑art technology pertaining to delivery of the company's services and marketing to new clients and markets and focus on continuous process improvement across all departments. Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners. Work with the Operations Manager to maintain production capacity through adequate staffing, equipping, and supplying of operations. Achieve the highest degree of consistency in the implementation of company operating systems working with the Operations Manager. Build and maintain constructive relationships with professional advisors as accountant, attorney, banker, insurance agent, consultant, and other business constituencies. Secondary Responsibilities Provide expert recommendations concerning investment and cash strategies. Ensure the timely and accurate filing of all Federal, State, and Local taxes, adhering to mandated guidelines. Maintain the integrity of company vendor and customer files, including documents, analytical information, and communication notations as required. Collaborate with the Sales/Marketing Manager to oversee the development, production, and distribution of sales, marketing, and publicity material. Supervise the preparation of the annual report, summarizing progress on short and long‑range plans. Direct the preparation of the annual budget and conduct regular evaluations of variance reports. Engage in active participation within trade associations, community events, charitable initiatives, and other organizations. Decision Making Authorities Establishing the long‑term and short‑term direction for the company. Development of the Strategic Plan. Purchases within the budget established in the Strategic Plan. Negotiating and establishing contracts. Establish compensation schedules and bonus programs. All issues and actions related to company policy. Working Relationships and Scope Maintain frequent communication with owner(s) and CEO to discuss company performance and strategic matters. Facilitate clear and effective communication between Operations, Sales, and Marketing departments to ensure alignment of company capabilities and capacity with marketing and sales strategies for target markets. Cultivate strong working relationships with relevant contacts in the insurance industry, trade associations, training providers, suppliers, and the community. Performance Skillsets Integrity Ironclad - Does not cut corners. Puts the interests of the business above self. Earns trust of co‑workers. Intellectually honest, doesn't play games. Oral Communication The individual speaks clearly and persuasively in positive or negative situations. Effective in one‑on‑one, small groups, and in public speaking contexts. Adaptable and able to think on his/her feet. Demonstrates a command of the language. Easily articulates ideas and standards. Written Communication Writes clear, precise, well‑organized letters, proposals, and emails. Uses proper grammar and punctuation. Demonstrates appropriate vocabulary and correct word usage. Sound Judgment and Decision Making Demonstrates consistent logic, rationality, and objectivity in decision making. Achieves balance between indecision and uninformed hip shooting. Team Building Achieves cohesion and effective team spirit with subordinates. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Shares credit. Planning and Organizing Plans, organizes, schedules, and budgets in an efficient, productive manner. Effectively leads the long‑range planning activities. Focuses on key priorities. Effectively juggles multiple projects. Pays attention to details where appropriate. Manages personal time well. Money Management Demonstrates sound fiscal habits. Employs a disciplined approach to spending. Tracks expenditures. Works from a budget. Negotiation Achieves favorable outcomes in win‑win negotiations. Demonstrates effectiveness in salvaging tense situations. Excellence Sets high, “stretch” standards of performance for themselves and their organization. Demonstrates low tolerance for mediocrity. Encourages individual initiative. Maintains a level of intensity sufficient to achieve long‑range goals. Coaching Actively and successfully trains people for their current assignments. Coaches and develops employees for promotion into positions in which they succeed. A people builder. Technology The individual uses typical communication devices to effectively speed communication and appropriately utilizes company‑approved estimating, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed. Qualifications - Knowledge, Skills, and Abilities Bachelor's degree in business, accounting, or a related field, or an associate degree combined with ten (10) to fifteen (15) years of relevant experience and training, or an equivalent combination of education and experience. Additionally, a minimum of five (5) years of experience in managing other managers is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR. Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business. Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture. Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback. Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise. Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks. Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback. Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry‑specific software. Working Environment During the course of performing this job, the employee will regularly engage in activities such as sitting, using hands to finger, handle or feel, reaching with hands and arms, and talking or hearing. The employee will frequently be required to stand and walk. Additionally, the job may involve regular lifting and/or moving of items weighing up to 10 pounds and frequent lifting and/or moving of items weighing up to 25 pounds. The General Manager's responsibilities encompass a variety of locations, including a typical office environment, traveling to meet customers and clients at their facilities, reviewing ongoing project progress, and inspecting completed work. Daily exposure to the shop, where vehicles and equipment are stored and maintained, is expected. Occasionally, the employee may encounter facilities with standing water and sewage, lack of heat due to utility issues, fire damage, or the presence of mold or other organic growth. The noise level in the work environment is generally quiet. Welcome to Voda Cleaning and Restoration! Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives. At Voda, we understand that a clean and safe environment is essential for human well‑being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake. What sets Voda Cleaning and Restoration apart? Cutting‑edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state‑of‑the‑art tools and equipment, making seemingly impossible tasks achievable. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head‑on and celebrate triumphs as one united force. Client‑Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go‑to experts for cleaning and restoration needs. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish. #J-18808-Ljbffr
    $66k-127k yearly est. 4d ago
  • General Managers - Shake Shack & Popeyes

    Applegreen USA Welcome Centers Central Services

    Senior operations manager job in Rahway, NJ

    Career Opportunities with Applegreen USA Welcome Centers Central Services A great place to work. Current job opportunities are posted here as they become available. General Managers - Shake Shack & Popeyes At Applegreen, we Refresh Travelers on their Journey ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. Our Core Values Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. Our customers and communities are at the heart of everything we do. We value and develop our people. We are driven by pace, passion and performance. We seek opportunities and embrace change. Flexible Schedules Paid Time Off 401 (k) with Company Match Earned Wage Access - Pay on Demand Education Assistance Employee Referral Bonus Meal Discount Pet Insurance What You'll Do As the General Manager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics. Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards. Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting. Ensure the QSR consistently meets or exceeds brand standards and food safety requirements. Foster an engaging work culture of learning, development, and recognition . Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels. Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team. Monitor and enforce cash handling policies and procedures. Ensure compliance with company policies & procedures along with local, state, & federal laws. Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships. Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance. Maintain seamless, cooperative relationships with business partners, vendors, and the communities. Essential Experience & Skills Ability to operate in and lead a team in a fast-paced environment. Demonstrates team management, delegation and issue resolution skills and the ability to multi-task. Uses judgment and discretion to resolve less routine questions and problems. Proven ability to drive profitable growth while improving customer and associate satisfaction. ServSafe Certification Preferred Requirements High school diploma or general education development (GED) equivalent 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds. Occasionally attend meetings or travel to support other locations. This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW). #J-18808-Ljbffr
    $66k-127k yearly est. 4d ago
  • General Manager

    Genesis Hospitality and Dining LLC

    Senior operations manager job in Princeton, NJ

    Posted Monday, October 27, 2025 at 4:00 AM High volume patisserie is seeking a Full-Time team-oriented candidate for the General Manager position. Ideal candidate must be courteous and possess excellent leadership and customer service skills. Candidate must also be willing to work weekdays/nights, weekends and/or holidays. Responsibilities Oversee and perform all duties of the counter Monitor and maintain store inventory pars Maintain a very clean work environment Monitor daily cake/pastry orders and matrix Record all deliveries (paper, produce etc.) and any errors Coach and support new and existing staff members Oversee register and cash drawer to have appropriate amount of bills and change Weekly trip to the bank Handle customer orders and requests in store and over the phone Scanning of all orders taken in store to office and Terra Bakery Maintain all temperature logs, waste and inventory sheets Make sure all employees follow company policies and guidelines Maintain professionalism and set an example for all staff Qualifications Accept full Management responsibility and work closely with the Director Comply with attendance rules and be available to work on a regular basis Must be fluent in English; Spanish proficiency is preferred Basic math and computer skills required Must be willing to work as a team player Ability to set priorities, plan and organize Ability to stand, walk and lift items up to 25 pounds We Offer Flexible Schedule Paid Sick and Vacation time Medical Insurance And more!!! Visit us at ************************************ Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer. #J-18808-Ljbffr
    $66k-127k yearly est. 1d ago
  • General Manager

    Landmark Hospitality 3.7company rating

    Senior operations manager job in South Orange Village, NJ

    Landmark Hospitality is currently looking for Restaurant Director to join our team! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Farmhouse, Felina Ridewood, and Felina South Orange in New Jersey. We also operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are continuously growing and evolving. We are currently seeking an experienced Restaurant Director to manage operations at Felina Steak in South Orange, NJ. This iconic restaurant offers a wonderful outdoor seating element, gorgeous event spaces, and elevated dining. The director should not only have experience in restaurant management, but also experience in event sales. Part of the Landmark Hospitality Portfolio We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker. We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth. Our Core Values We are Friendly. We welcome every guest with a smile and a genuine greeting. We are on It - Act Quickly. Our service is intuitive and timely. We are Thoughtful. Is there anything we can do to make you more comfortable? We are Gracious. Say Thank You. We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces. This high-volume iconic venue offers a la carte dining as well as special events. Only those with the following will be considered. Serious restaurant/event GM credentials in a multi-faceted, high-volume venue for a minimum of 10 years Dynamic personality Proven leadership and commitment to excellence Possess a passion for hospitality Detail oriented Excellent communication skills Willing and able to pass a background check Strong culinary and wine knowledge Experience in event sales and drive to achieve sales goals Main Responsibilities Work on marketing initiatives with our marketing department Maintain SOP concerning sales and expenses Lead by example and create an environment where all our team of memorymakers flourish and grow Oversee all facility maintenance and repairs. Ensure new team members are properly onboarded Oversee all beverage purchasing to ensure we meet our budget goals Oversee overall staffing to ensure we meet our payroll goals Implement, oversee, and maintain all policies Full P & L management. Responsible for overseeing budgets, forecasting, and profitability If you meet these qualifications and have a true passion for this industry; join our team of memorymakers and help to create memories for all our guests and team members! Benefits 401(k) 401(k) matching Bonus program Health insurance For Full time Employees Dining Discounts Career Growth Opportunities Schedule Wednesday through Sunday, Weekend and Holiday Availability is a must Landmark Hospitality is proud to be an Equal Opportunity Employer. #J-18808-Ljbffr
    $50k-76k yearly est. 2d ago
  • Montclair - General Manager

    Jetsetpilates

    Senior operations manager job in Montclair, NJ

    JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor. The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week. The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth. Duties and Responsibilities Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures. Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards. Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll. Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals. Ensure all client inquiries, issues, and concerns receive a positive and timely response. Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners. Create, monitor, and maintain class and staff schedules. Maintain inventory for supplies, retail, and beverages as needed. Plan and host team meetings and social events. Oversee hiring of instructors and studio leads and ensure career growth Drive studio performance on metrics like number of classes, utilization, first visits, and memberships #J-18808-Ljbffr
    $66k-127k yearly est. 4d ago
  • General Manager, Upscale Apartment Community

    Tapestry Conshohocken

    Senior operations manager job in Lyndhurst, NJ

    A leading hospitality company is seeking a General Manager for the Vintedge Apartments in Lyndhurst, NJ. The successful candidate will oversee operations, drive revenues, and maintain service standards while fostering a positive work environment. Ideal applicants should have proven experience in hotel management, strong leadership abilities, and a passion for team development. Competitive compensation is offered along with a benefits package including medical insurance, 401(k), and performance-based bonuses. #J-18808-Ljbffr
    $66k-128k yearly est. 3d ago
  • Salon Manager

    Regis Haircare Corporation

    Senior operations manager job in Monmouth Junction, NJ

    We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists. We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair. Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you. IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE! We treat our stylists like FAMILY! ESTABLISHED CLIENTELE in a busy salon. HAIRCUTS - COLOR - WAXING - TREATMENTS PAY: Up to $35 per hour EDUCATION: Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy. We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT. Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING. CAREER ADVANCEMENT Opportunities: * We offer a FUTURE, not just a job, but a CAREER path. * Career paths and training available in Education and Leadership. Many Stylist BENEFITS, including: ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities FLEXIBILITY & WORK-LIFE BALANCE FULL-TIME & PART-TIME Positions Available Immediately HEALTH, DENTAL, VISION, 401K STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future) PAID HOLIDAYS PAID VACATION THAT INCREASES WITH YOUR TENURE PAID COSMETOLOGY LICENSE RENEWAL A FUN PLACE TO WORK TOGETHER AS A FAMILY! The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
    $35 hourly 2d ago
  • Overnight Store Manager

    Ronetco Supermarkets, Inc. Shoprite

    Senior operations manager job in Hackettstown, NJ

    An Overnight store manager oversees the overnight store operations and activities of the Overnight Crew staff in multiple departments (shift time 10pm-730am). Ensuring production processes, quality control and food safety guidelines are met. The Overnight Store Manger must maintain a high level of productivity from the Overnight Crew staff in stocking while rotating of merchandise. This position needs to have the ability to communicate effectively with management and staff in multiple departments and shifts. The Overnight Store Manager's goal is to maintain neat, clean and visually appealing departments that are ready for customers when the store opens. The Overnight Store Manager is responsible for all of the safety, security and assets in the store. RoNetco Supermarkets, Inc. operates nine retail ShopRite grocery stores in north west New Jersey. Our locations are in the following areas: Netcong, NJ (Morris County) Byram, NJ (Sussex County) Flanders, NJ (Morris, NJ) Newton, NJ (Sussex County) Hackettstown, NJ (Warren County) Succasunna, NJ (Morris County) Sparta, NJ (Sussex County) Franklin, NJ (Sussex County) Sussex, NJ (Sussex County) Candidates must be available to work in any location.
    $43k-77k yearly est. 2d ago
  • Fitness Facility General Manager

    Retro Fitness of Montclair 3.4company rating

    Senior operations manager job in Montclair, NJ

    Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Retro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels. We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences. Key Responsibilities: Leadership & Team Development: Recruit, train, and mentor staff to achieve performance excellence. Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates. Operations Management: Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits. Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times. Member Engagement & Retention: Drive exceptional member experiences, achieving high Net Promoter Scores (NPS). Develop strategies to increase membership retention, targeting a churn rate below 5%. Sales & Marketing: Drive membership growth by meeting or exceeding monthly new membership targets. Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates. Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals. Financial Management: Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met. Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins. Performance Analysis: Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership. Continuously identify opportunities for improvement based on data trends and feedback. Qualifications: Minimum of 3 years of experience in a managerial role within the fitness, retail, or hospitality industry. Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency. Strong leadership, problem-solving, and team-building skills. Excellent communication and customer service abilities. Proficiency in financial reporting and CRM systems. Passion for health and fitness. What We Offer: Competitive salary and performance-based bonuses. Complimentary gym membership. A chance to lead a passionate team in a thriving fitness community. #J-18808-Ljbffr
    $42k-56k yearly est. 3d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Franklin, NJ?

The average senior operations manager in Franklin, NJ earns between $107,000 and $207,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Franklin, NJ

$149,000

What are the biggest employers of Senior Operations Managers in Franklin, NJ?

The biggest employers of Senior Operations Managers in Franklin, NJ are:
  1. Amazon
  2. Kane Logistics
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