Senior operations manager jobs in Greenwood, IN - 1,309 jobs

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: Monday - Friday: 2:00pm - 12:00am (midnight) Salary: $70,000 - $85,000 USD Operations Supervisor Ideal Candidate Requirements: · Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) · Strong leadership qualities · Desire to surround customer with excellence in service · High aptitude for technology · The ability to multi-task while being detail oriented · Excellent written and verbal communication skills · An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: · Oversee inbound operations for your designated section of the terminal dock · This includes the process of loading/unloading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. · Route plan, load plan, and on road dispatch the local driver staff as needed. · Provide leadership and accountability to a team of drivers and dock workers. · Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded. · Maintain a safe work environment compliant with state and federal DOT/OSHA standards. · Ensure company operational model compliance. · Support a culture of excellence in quality of product to internal and external customers · Flexibility to cover varying shifts as business levels increase

Are you looking to be an integral part of a top-performing division within a technology-driven growing organization that continuously invests in the training and development of its employees? Welcome to ALOM! We are a global, high-volume, and service-driven supply chain management company. Our award-winning leadership develops and implements highly optimized product delivery strategies for our customers, representing leading brands in the automotive, energy, technology, and medical industries. ALOM is an exciting company committed to equal opportunities for all people. Every minute of every day, our staff and systems positively impact manufacturing, e-commerce, fulfillment, and logistics operations all over the world. ALOM is a destination for passionate, talented, and service-oriented professionals. We continuously invest in our employees, reward bold thinking, promote teamwork, and focus on community engagement. Our inclusive culture is built on diversity, acceptance, respect, and operational excellence. See your career grow in an environment where fresh ideas and professional development are encouraged. You will have the opportunity to: Be part of a world-class team as ALOM continues to grow fast. Expand your career in a real-world professional environment where your ideas and contributions will shape the stature and recognition of our corporate brand globally. Here's what you need to succeed in the Operations Program Manager role: 2+ years of project/program management experience within supply chain operations An understanding and experience applying continuous improvement tools to support operations (LEAN/Kaizen/DMAIC/RCA/VSM/etc.) Strong collaboration skills, ability to communicate cross-functionally and align stakeholders Proven track record for driving operational excellence through standardization and optimization for various manufacturing builds High statistical acumen and ability to design forecast models for labor planning Be able to develop SME (subject-matter-expert) level proficiency in WMS (warehouse management system) High proficiency in Excel, ERP, WMS, SQL Bachelor's degree in Supply Chain, Engineering, Operations Management, or related field preferred You will be responsible for: Working directly with cross-functional leaders to understand the current and future operation needs to support building stronger processes across all the business operation areas Developing KPIs and dynamic dashboards to help understand the business and operations. Evaluating workflows to create new processes and improve current ones. Estimating the amount of labor, material, and equipment required for new customer onboarding, new processes, or improved ones Promptly addressing and resolving warehouse issues to minimize delays in any area of the business Recommending viable solutions to reduce production costs as well as improve production processes and product quality Partnering with the IT department to create better reporting tools that align with operation process changes Using Master Standard Data and time studies, develop best practices for functional activities in production, fulfillment, and warehouse Prepare presentations, charts, plant and equipment layouts as required We offer competitive salaries, benefits including health and welfare coverage, 401(k) match, and paid leaves. Bottom line: ALOM is a great place to work! We encourage you to submit your resume and be a part of a growing, firmly established, and success-driven company that values its staff. Equal Opportunity Employer

Division: xPL Offsite Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt Position Description: Lead, develop, and direct implementation strategies of xPL Offsite Manufacturing to increase project performance and profitability across company. Lead development of Offsite Manufacturing teams in support of client, business unit, and market segment activities. Essential Duties & Key Responsibilities: * Lead development and implementation of xPL Offsite Manufacturing strategic plan in alignment with company goals working in partnership with business units and market segments. * Leverage partnerships with key stakeholders to facilitate growth and development of Offsite Manufacturing opportunities. * Set Offsite Manufacturing vision, priorities, overall organizational business plan, financial goals, KPI's, and strategy in collaboration with Innovation, Procurement, and Corporate Development teams. * Present Offsite Manufacturing strategic plan, inclusive of requests for resources, timelines and strategic milestones to achieve effective implementation, to xPL leadership team. * Collaborate with Business Development teams to support pursuits leveraging Offsite Manufacturing benefits and capabilities to differentiate Turner during sales process and/or enhance performance and/or profitability after securing contract. * Design and develop Offsite Manufacturing processes and lead teams to facilitate successful implementations at BU level. * Promote and advocate for Offsite Manufacturing and establish meaningful and long-term relationships with stakeholders, including leadership, clients, external manufacturers, and subcontractors. * Lead and develop culture of continuous learning of new technologies to increase team awareness, understanding, and respective potential value-add to local business strategies working in collaboration with Preconstruction Management team, Innovation Champions, and various subject matter experts. Leverage new technology knowledge to facilitate conversations related to growth opportunities for Offsite Manufacturing operations through company. * Establish constructive and effective relationships with project team members to facilitate knowledge sharing of Offsite Manufacturing to influence design and overall project development. * Design strategy for supply chain and vendor development program in alignment with xPL Offsite Manufacturing goals. * Lead by example and foster environment of diversity and inclusion to develop high-performing teams through supervision, training, coaching, and mentoring of staff. * Deliver timely performance feedback for teams and execute/contribute to performance appraisals during annual performance cycle. * Other activities, duties, and responsibilities as assigned. Qualifications: * Bachelor's Degree from accredited degree program and minimum of 15 years of building construction experience required, experience with Offsite Manufacturing preferred, or equivalent combination of education, training, and/or experience * Thorough knowledge of emerging Offsite Construction technologies and related applications in cost, scheduling, estimating, and coordination principles * Advanced knowledge of construction and manufacturing processes across all trades, means and methods, and materials their characteristics, installation procedures and tolerances * Ability to interpret contract documents, drawings, specifications, scopes of work, and project schedules * Proficient in leading-edge construction technologies such as Building Information Models (BIM) and lean * Proficient computer skills, Microsoft suite of applications, and familiar with construction management applications * Display leadership qualities and management skills with ability to teach and mentor staff * Excellent business acumen and critical thinking skills to assess and solve problems and conflicts * Excellent interpersonal communication and professional presentation and persuasion skills to confidently engage and influence senior management and other stakeholders * Builds engaging partnerships with team and others through trust, teamwork and direct communication * Highly developed self-awareness and receptive to feedback for continuous growth * Professionally driven to achieve goals for self and team, able to oversee multiple complex projects * Skilled at managing through ambiguity, changing environments, and competing demands * Travel required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives! Job Summary The Operations Manager leads teams by translating strategic goals into actionable operational processes, ensuring alignment with the Empowerment With Accountability (EWA) framework. This role is pivotal in optimizing customer experience, maintaining performance standards, and fostering associate development across multiple functional areas. The Operations Manager oversees operations within the Individual Life Financial Services (ILFS) environment, which includes diverse systems, products, and companies-ranging from legacy contracts to newly issued products. Effective communication across all organizational levels and with external stakeholders is essential. What you will do: This role will support our Customer Engagement Center Team within our Individual Life Financial Services (ILFS) business area. This includes the following: Coaching, mentoring, workforce development Ensuring Team is properly staffed Ensures associates are trained properly Drives efficiencies and process improvement Integrating EWA into daily operations Managing escalations and resolving issues Aligning team capabilities with forecasted volumes Achieving service level and performance metrics Supporting peers and cross-functional collaboration Monitors call quality Leading or contributing to projects and process improvements What you will need: College degree in Business Administration, Insurance, or related field required. 3-5 years of experience in management role with direct reports 2-3 years of call center experience Strong leadership and team management skills Excellent analytical, problem-solving, and decision-making abilities Deep understanding of insurance processes and regulatory requirements Proficiency in operational software and data analysis tools Experience with Five9 phone system preferred but not required Exceptional communication and interpersonal skills Equivalent combinations of education and experience considered Salary Band: 6A #LI - SC1 This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in IN as business needs dictate or for team-building and collaboration. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York. Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. For all positions: Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered. To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

Full-time Description About Us: KCG Companies is a leading vertically integrated real estate development and construction firm specializing in the development of sustainable multifamily housing. Our commitment to quality, innovation, and affordable housing is at the core of everything we do. Position Summary: The Vice President of Development Operations provides strategic leadership and oversight for all Development department operations. This role ensures consistent execution of KCG's Development Lifecycle, procedures, RACI structures, and departmental standards. This position supervises the Project Director team and provides Development Team support, ensuring training, resource alignment, workload balance, and compliance with established processes. The role focuses on operational efficiency, team growth, and cross-functional collaboration, rather than day-to-day project execution. Requirements Development Process Governance Own and maintain the KCG Development Lifecycle, procedures, approvals, and standardized templates. Ensure compliance with departmental workflows, documentation standards, and RACI structures. Implement continuous improvement initiatives to streamline development processes and mitigate risk. Coordinate updates to tools, templates, and training materials to maintain operational consistency. Training and Department Compliance Develop and manage the Development Training Program, including onboarding, procedural training, and systems training. Ensure all Development team members are trained in lifecycle stages, approvals, and role-specific responsibilities. Monitor compliance with KCG Development Standards and coordinate corrective actions when needed. Maintain updated training guides, manuals, workflows, and reference materials. Leadership of Project Directors and Development Support Team Directly supervise Project Directors Provide coaching, professional development guidance, performance evaluations, and conflict resolution. Support entire Development team career growth and ensure alignment with KCG values and competency expectations. Promote a collaborative, accountable, high-performance departmental culture. Resource Management and Workload Balancing Partner with Development leadership to allocate PD and Analyst resources appropriately across projects. Monitor individual and team capacity to ensure workload balance and identify staffing needs. Lead resource planning discussions and coordinate departmental support for high-demand phases. Support pipeline forecasting to anticipate team needs based on upcoming projects. Cross-Functional Coordination Collaborate with Finance, Asset Management, Construction, Design, Legal, and Accounting to clarify processes and resolve workflow gaps. Serve as the escalation point for cross-departmental conflicts related to Development operations. Ensure smooth transitions between lifecycle phases, especially during closing and post-closing handoff. Identify operational inefficiencies and implement solutions that improve communication and outcomes. Department Performance Monitoring Track departmental KPIs related to milestone execution, closing readiness, and procedural compliance. Report performance trends, training needs, and process gaps to senior leadership. Implement tools and systems that support improved reporting, tracking, and lifecycle management. Monitor development team adherence to approval gates, checklists, and documentation standards. Knowledge and Qualifications: Bachelor's degree in Real Estate, Business, Engineering, Planning, Architecture, or related field. 8+ years of real estate development or development operations experience (affordable housing preferred). 5+ years of leadership experience supervising cross-functional teams. Strong operational discipline and familiarity with development workflows and processes. Exceptional communication, organizational, and project management abilities. Experience leading training programs, implementing procedures, and optimizing departmental operations. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability EEOC Statement: All employment decisions at KCG Companies are based on business needs, job requirements, and individual qualifications. Qualified candidates are recruited without regard to age, race, color, national origin, gender, and sex. Please note that we do not accept unsolicited submissions from recruitment agencies. Any unsolicited resumes or candidate profiles submitted without prior agreement from our HR team will be considered as the property of KCG Companies and we reserve the right to pursue and hire those candidates without any obligation to any third-party recruiter or agency. Salary Description $150000- $175000

At eimagine, we believe your best work happens when you're empowered to share your unique talents. We foster a remote-enabled environment, recognized as a Best Place to Work since 2015, where continuous learning and team support are core values. For over 24 years, we've helped clients navigate technology and business change, delivering value and outcomes that enable their success. Role Overview The Vice President, Delivery Operations is responsible for leading and managing all aspects of service delivery for clients. This executive role is fully accountable for delivery outcomes, team performance, and operational excellence across the organization. The Vice President is the primary escalation point for any delivery-related issues, ensuring prompt resolution and protecting client relationships. This position does not include responsibilities for presales activities or business development; the focus is exclusively on delivery execution and operational rigor. Key Responsibilities Model the way by driving growth and innovation, leading with humility and service to others, and fostering authentic connection and awareness. Own accountability for all delivery outcomes, including project-based, managed services, and hybrid client engagements. Serve as the primary escalation point for delivery challenges, risks, and billing or resourcing concerns, ensuring timely resolution and communication with leadership. Oversee the adoption of delivery frameworks designed to build client trust through transparent, consistent project execution and measurable results. Lead formal project review and audit processes to ensure quality, compliance, and continuous improvement. Exercise cross-functional authority over delivery disciplines, including Business Analysis, Quality Assurance, Independent Verification & Validation (IV&V), Data, Platform, and Custom Application teams. Establish governance standards that protect client satisfaction, profitability, and effective scope management. Act as a visible, trusted delivery executive with key accounts-proactively engaging to understand business drivers, operational realities, and success measures. Partner with Client Partners and Sales to scope engagements realistically, set accurate expectations, and protect delivery capacity. Implement and enforce delivery playbooks, performance metrics, and operational ceremonies to ensure predictability, quality, and repeatability. Monitor delivery capacity and utilization; collaborate with Resource Management to address shortfalls and maintain project momentum. Drive accountability for adherence to delivery frameworks and continuous improvement across all teams. Advocate for delivery teams-removing roadblocks, securing resources, and holding leaders accountable for execution excellence. Mentor delivery leaders, fostering the development of skills, business acumen, and customer focus required for top-tier professional services. Promote a culture of transparency, cross-team collaboration, and relentless focus on client value. Champion continuous improvement in delivery management practices and operational processes. Communicate professionally with clients and internal teams, including crafting clear emails and providing timely meeting summaries and action items. Facilitate training sessions and present delivery lessons learned to internal teams and leadership. Desired Skills & Experience 12+ years in IT professional services delivery; 7+ years in executive or senior leadership roles with P&L or enterprise delivery accountability. Bachelor's degree in business, technology, or a related field. Active certification through PMI (PMP required); advanced certifications in Program/Portfolio Management, Agile/Scaled Agile, or IT Service Management preferred. Proven history in customer-facing, professional services leadership roles. Experience overseeing multi-discipline teams (PMO, Managed Services, Functional Roles, Platform/Custom Delivery). Demonstrated ability to implement governance frameworks, delivery metrics, and quality assurance practices at scale. Exceptional organizational, leadership, and managerial skills. Strong verbal and written communication skills; excellent facilitation abilities. Ability to balance attention to detail with a strategic view of delivery performance. Disciplined leadership and ability to remain calm and professional under pressure. Other Requirements Willingness to travel for client and delivery site visits. Ability to operate effectively under pressure; decisive and direct in confronting issues. Strong servant leadership ethos balanced with a results-driven approach. Demonstrated ability to align delivery with business outcomes, focusing on client success rather than solely technical outputs.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Become a part of our caring community and help us put health first** The Associate Operations Director (AOD) leads Senior Focused Primary Care clinical operations in a multi-physician office or clinical group typically overseeing 5-10 centers within a market. They ensure the smooth operation and performance of centers within their assigned accountability, handling a range of administrative, operational, growth, and leadership tasks. This role requires a strategic mindset, financial acumen, relationship building proficiencies, strong organizational skills, communication competencies, and a passion for patient care. The AOD develops and implements staffing plans, oversees change, ensures adherence to policies, and procedures, and collaborates with their clinical dyad partner to achieve optimal patient outcomes and company initiatives, including Quality, HEDIS/STARs, AHCA, optimal patient scheduling, financial management, patient engagement, recruiting/hiring, and employee and patient retention. Responsibilities include resolving complex technical and operational issues and overseeing multiple managers/supervisors or specialized professionals. Specific duties may vary by market or center, as determined by local leadership. KEY RESPONSIBILITIES -Leadership & Operational/Organizational Management: -Proven experience in clinical operations and financial management, including P&L responsibilities. -Proficiency in monitoring and analyzing key performance indicators (KPIs) such as Membership, Retention, Patient Engagement, Access, Scheduling, Referral turnaround time, phone abandonment rates, PCP/voluntary alignment change forms, and more. -Monitor and manage data analytics, scorecards, cost & utilizations, HCC coding, and NPS Scores, focusing on patient satisfaction and performance improvement. -Supervision and management of operational staff and guiding them on performance expectations, managing daily schedules, and supporting organizational change management. -Engage in recruitment, development of internal leaders, and fostering continuous learning and improvement. -Ensure team of healthcare professionals are trained in the principles and practices of Value Based Care (VBC). -Responsible for contributing to leadership and financial discussions during monthly meetings with Market CAs and Regional AMD, utilizing exceptional presentation and facilitation skills to simplify complex information and engage audiences. -Demonstrates strong financial acumen and managing Profit & Loss (P&L) to connect strategy with business results -Collaborates with Community Engagement Professionals and Providers to develop and execute growth tactics within the center and community. Prioritizes centers for targeted growth investments. -Evaluates performance of all operational staff directly reporting. -Ensures accuracy of all supply ordering, invoices, and expense submissions as well as management of VSP resources. -Ensure all standard operating procedures are adhered to within the center and all compliance required signage is visible in patient-facing areas and back-office to include breakrooms. -Ensure growth targets and financial levers are understood and being met -Understand and support center incident reporting and maintenance/facility needs -Represent CenterWell/Conviva brands in community and media activities while collaborating with the recruitment team to build and network a pipeline of high-quality primary care clinicians (physicians, APPs, MAs, and other clinical professionals) Clinical/Patient Experience: -Experienced in managing outpatient care teams to maintain high patient satisfaction and strong brand in the community. -Ensures centers are focused on obtaining and managing Google reviews. -Ensure high levels of patient satisfaction by addressing clinician performance issues and fostering a patient-centric environment and culture of care. -Focus on patient outcomes and integrate VBC principles into daily operations. -Collaborate with providers on patient terminations in collaboration with compliance. -Conduct monthly safety audits, manage MSDS and OSHA concerns, and address clinic operation opportunities. -Ensures Center Administrators are addressing patient service recovering as needed and any clinician concerns are discussed with AMD to define any action. -Collaborate with providers on patient terminations in compliance with regulations -Maintains awareness of the competitive health care environment and escalates any issues. -Ensures centers are completing monthly audits of payor directories to ensure providers within the center are accurately represented. Escalate necessary changes to Market President. Dyad Partnership: -Collaborate with the Associate Medical Director to achieve shared goals, ensuring consistent communication and unified decision-making. -Align on performance management, clinical and operational strategies, growth (sales and retention) tactics, and present a unified voice to respective teams. -Partner on operational budgeting and strategic planning, determining services, providers, and expected outcomes collaboratively. -Focus on utilization management and review provider schedules to meet patient access goals, with biannual reviews of incentive plans. -Monitor and communicate incentive and performance plans effectively. -Collaborate to manage performance/disciplinary issues, either within the clinical or operational team. -Ensure patient access across all centers overseeing balancing new patient access and acute needs for existing patients. **Use your skills to make an impact** Required Qualifications -Must be able to work at the CenterWell Care clinic -5+ years of management experience in clinical care or related field, with experience driving results in a full-risk VBC environment. -Strong understanding of healthcare regulations, compliance, and managed care. -Skilled in EMR systems, DataHub, NPS, and other relevant software tools. -Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB. -Current CPR certification -Associates working in the State of Florida will need ACHA Level II Background clearance. -Must have a valid driver's license as there will be travel between centers. -Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff. -Demonstrated interpersonal skills, enabling effective interaction both internally and externally with a diverse range of individuals, including physicians, office staff, hospital executives, medical groups, IPAs, community organizations, and other health plan staff. -Candidates selected for this job will be required to adhere to Humana's flu vaccine policy. Preferred Qualifications -Bachelor's degree or equivalent experience preferred. Degree preferably in Business administration Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 10+ years of Healthcare -Basic knowledge of Population Health and how it comes to life in a global risk primary care environment -Familiarity with Medicare and Risk model -Experience managing a budget of $1M **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Indiana Heart Physicians Building 5330 E Stop 11 Rd Indianapolis, Indiana 46237 A successful medical practice certainly includes a top-notch medical staff, but it starts with a core group of business professionals that handle finances, compliance, recruiting and other operations tasks. Our Operations Director manages these day-to-day operations while also planning for future needs - assisting in growth acquisition and strategic planning. It's a job with a lot of hats and one that requires a strong personality to wear them. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Oversee operations for a large and very busy Cardiology practice. * Direct strategic and operational planning to achieve clinical, financial, service and people excellence. * Direct the design and implementation of policies and procedures for all administrative areas within the medical group, to enhance operational effectiveness while emphasizing cost containment, high performance, and high-quality patient care. * Act as a liaison between FPN and Franciscan service line administration, hospital staff and/or FA personnel to support the establishment of new practices, relocation of existing practices and/or the addition of new sites, physicians and/or providers. * Ensure all practice and program initiatives, activities and facilities adhere to all applicable corporate, safety, regulatory and accreditation standards, policies and procedures. * Partner with Quality, to assure excellent patient experience and safety, in accordance with all policies and procedures. * Build and maintain relationships with other practices and departments. * Create and sustain a culture in the practice that reflects the Franciscan Mission and Values. * Supervise managers or supervisors within one or multiple departments, and manage the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team. * Develop and manage one or multiple departmental budgets, including making budget allocations, approving expenditures, and ensuring expenses are within budget. QUALIFICATIONS * Bachelor's Degree Healthcare, Business or Related Field - Required * Master's Degree Healthcare Administration (Business) - Preferred * 5 years Healthcare Administration (Business) - Required * 7 years Healthcare Administration (Business) - Preferred TRAVEL IS REQUIRED: Up to 20% EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Verita Telecommunications Corp is seeking a talented, motivated and quality-minded Operations Director in Indianapolis. This is your opportunity to be a part of something special and establish your professional career. Our employees have applied a broad spectrum of backgrounds and strengths in building a formidable reputation for excellent quality and service within the industry. The upcoming years promise to be unprecedented in the growth of telecommunications infrastructure and technology. Join the VTC Team today in our continued success and prosperity. Essential Duties and Responsibilities: Lead daily oversight of production and quality assurance related to Underground and Aerial construction Develops, tracks, and maintains production, safety, and quality metrics Provides support to Customer in tracking production activities and goals Provide recommendations/suggestions for quality improvement and work efficiencies as well as implement quality control techniques/methods to overall business unit production Hire, manage and train employees; schedule work for crews; ensure employees follow rules, practices and policies and schedules are met on time Prepare reports, forecasts, and budgets as required Efficiently research, troubleshoot and provide solutions to job-related items Ensure all corporate policies and procedures are followed and contribute to company strategies and plans Think pro-actively with excellent problem-solving skills Performs other related duties as assigned. Required Skills and Knowledge for a Successful Candidate: Minimum 10 years' experience in Underground and/or Aerial Construction required Previous experience and an understanding of Cable TV and fiber optic networks (strand, coax, fiber splicing and activation) Have a working knowledge of Microsoft Office Suite and preferably one or more of the other resource tools previously listed Willing to expand your knowledge, be challenged and grow in a dynamic and upward trending environment Capable of providing high productivity and quality workmanship while remaining detail-oriented Exercise competent judgment and initiative in executing responsibilities Display exceptional planning and organizational skills and the ability to multitask and prioritize Possess a high school diploma or equivalent Able to successfully pass a background check and drug screen Maintain valid driver's license Team Verita Benefits! Financial Wellbeing Competitive pay with ongoing performance review and annual merit increase Performance based incentives 401(k) with company match Health & Wellness Choice of various PPO, HMO, and HSA accompanied plans Family & Lifestyle Paid Time Off, Paid Holidays, Bereavement Leave Planning for the Unexpected Short and long-term disability, life insurance Paid for by the company Accidental death & dismemberment Paid for by the company Voluntary life insurance, accident, and critical illness

Job Description Manufacturing | Multi-Site Leadership | Senior Leadership Team This role requires deep, hands-on manufacturing and plant management experience. Candidates without 10+ years leading manufacturing plants will not be considered. Position Overview We are seeking an experienced Director of Operations to lead and optimize the performance of our manufacturing plant(s). This role is responsible for driving operational excellence through disciplined execution, strong leadership presence on the production floor, and accountability to key manufacturing KPIs including safety, quality, cost, delivery, and employee engagement. The ideal candidate is a hands-on manufacturing leader who has personally led plant operations, managed complex production environments, and successfully driven continuous improvement initiatives across one or more manufacturing sites. This position is a key member of the Senior Leadership Team and plays a critical role in shaping the company's operational strategy and long-term growth. Key Responsibilities Provide full operational leadership for assigned manufacturing plant location(s), ensuring performance meets or exceeds profitability, productivity, OTD, efficiency, and quality targets Lead day-to-day plant operations with a strong on-site presence, ensuring consistent execution of manufacturing processes Develop and execute operations, manufacturing, and sourcing strategies to support growth, capacity expansion, and cost control Establish, monitor, and drive accountability to plant-level and enterprise KPIs Champion Lean, Six Sigma, and continuous improvement initiatives to reduce waste and optimize throughput Build and sustain a safety-first culture, ensuring full compliance with regulatory and corporate requirements Foster a strong quality culture, ensuring compliance with ISO9001 and ISO13485 standards Lead, mentor, and develop plant leadership teams; build succession plans and bench strength Manage plant-level capital projects, budgets, and resources Partner cross-functionally with Sales, Engineering, Quality, Purchasing, Finance, and HR Actively engage in MRB, corrective actions, audits, production floor support, equipment maintenance, calibration programs, and customer complaint resolution Lead weekly planning and commitment meetings Provide clear, timely operational reporting to senior leadership Travel between plant locations to support execution and cross-site initiatives Required Experience & Background Manufacturing and plant leadership experience is mandatory. 10-15 years of progressive leadership experience in manufacturing operations Minimum of 10 years in Plant Management or senior manufacturing leadership roles Proven experience leading complex manufacturing environments, including multi-site oversight Demonstrated success managing P&L, cost control, and operational budgets Experience working within regulated manufacturing environments preferred Willingness to travel up to 50% domestically and internationally U.S. Citizen with the ability to obtain a U.S. Government Security Clearance Core Skills & Competencies Strong, visible manufacturing leadership presence Hands-on, data-driven, problem-solving mindset Exceptional communication and people-leadership skills Deep understanding of Lean manufacturing, continuous improvement, and KPI-driven management Strong financial acumen with experience managing P&L and operational budgets Ability to lead and sustain operational change Proficient in ERP/MRP systems (IFS and Made-2-Manage preferred) High ethical standards with the ability to identify and mitigate risk Education Bachelor's degree in Operations Management, Engineering, Business, or related field MBA preferred Work Environment & Physical Requirements This is an active, on-site manufacturing leadership role. Regular time spent on the production floor (standing, walking, climbing, bending) Exposure to typical manufacturing conditions including dust and equipment Ability to lift and/or push up to 50 lbs as required Why This Role This is an opportunity for a seasoned manufacturing leader to make a visible, measurable impact on plant performance, culture, and long-term business success. If you are energized by being on the floor, leading teams, solving operational challenges, and driving results - this role is built for you. Powered by ExactHire:189597

Director of Operations (AKA Director of Residential Facilities) Sometimes a title change is less about changing the work and more about recognizing the full scope of leadership the role already requires. We're using the title Director of Operations in this post because this position goes beyond traditional facilities oversight - it calls for someone who can lead people, strengthen systems, and help operations run smoothly across the organization. While residential facilities remain a core focus of the role, we're excited to welcome candidates who bring a broader operations mindset alongside (or in addition to) property management experience. Who We Are The John Boner Neighborhood Centers (JBNC) strengthens neighborhoods through people-centered programs and high-quality services. We care deeply about our community - and that means ensuring the places where neighbors live and gather are safe, dependable, and well-maintained. The New (but Familiar) Role This position leads operational oversight across our residential portfolio (240 rental units: 172 multifamily + 68 scattered homes), while also serving as a key partner across the organization in planning, process improvement, and performance management. Why “Director of Operations”? Because you'll do a bit more than housing facilities management : you'll help build systems, processes, and teams that make everything work better - and we want ops leaders, process thinkers, and “systems people” to consider this role, even if they aren't property-specific experts. What You'll Do Operational Leadership Lead and support the Residential Maintenance Manager and maintenance team to keep properties functional, safe, and welcoming. Build clear, efficient systems and processes to improve responsiveness, accountability, and outcomes. Coordinate preventative maintenance planning, asset tracking, and repair workflows. Strategic Planning & Resource Management Monitor operational performance through data, KPIs, and financial reports. Assist in budgeting, forecasting, and vendor contract oversight to drive sustainable use of resources. Partner with internal stakeholders to align residential operations with broader organizational goals. Systems & Team Culture Coach and develop your team to foster a culture of ownership, accountability, and continuous improvement. Ensure compliance with safety, regulatory, and quality standards. Bring operational clarity to complex problems and collaborate across departments to solve them. What We're Looking For You'll thrive here if you: Are excited by systems, processes, and operational excellence. Have experience leading teams - whether in facilities, operations, program management, or related functions. Think beyond “putting out fires” and toward long-term operational improvements. Balance the big picture with strong attention to detail and follow-through. Enjoy mentoring and developing people as much as optimizing processes. (If you also know your way around building systems, appliances, and property compliance - sweet! But that's not the only path to success here.) Perks & Culture Mission-driven work environment focused on community impact. Collaborative, supportive team culture that values innovation and practical solutions. Opportunity to shape how operational excellence shows up in a dynamic nonprofit setting.

Boca Recovery Center Website Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and launching in Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer. Key Responsibilities Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance. Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers. Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives. Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs. Lead hiring, onboarding, training, evaluations, and performance management for supervised departments. Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time. Ensure compliance with all safety, infection control, and environmental care protocols. Respond to and manage facility-level concerns, complaints, and maintenance needs. Coordinate ordering and inventory of facility-specific food and supplies. Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer. Track admissions, maintain logs, and ensure equitable access and accommodation for all clients. Uphold confidentiality and compliance with HIPPA, and organizational policies. Requirements Education: High School Diploma or GED required; vocational or 4-year degree preferred. Additional training or education in healthcare administration, operations, or business is a plus. Experience: Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting. Experience managing support services in a regulated environment strongly preferred. Proficiency in Microsoft Office and electronic systems (e.g., Paychex). Certifications: CPR Certification required (or willingness to obtain upon hire). Valid driver's license and the ability to pass background checks and drug screening. Knowledge & Skills: Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission). Effective written and verbal communication skills. Strong organizational, decision-making, and leadership capabilities. Sensitivity to diverse populations and understanding of workplace ethics and boundaries. Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols. Benefits What We Offer- Competitive salary based on experience Full benefits package (Medical, Dental, Vision, PTO, etc.) Professional development opportunities Supportive and mission-driven work environment The chance to make a lasting impact in the lives of clients and their families Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. Recruit, hire, and train team members while building a pipeline of future leaders within the organization. Engage employees through coaching, recognition, and career development opportunities. Special Initiatives Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves Bachelor's degree in Business, Operations, Finance, or related field preferred. 8+ years of progressive experience in automotive, financial services, or related industries. 5+ years of proven leadership, including managing large, multi-site or high-volume teams. Strong financial acumen and ability to manage budgets. Demonstrated success in process transformation, compliance management, and stakeholder influence. Proficiency with CRM platforms and core business technology tools. Nice-to-Haves Direct experience in title operations or processing. Experience leading operations through automation, digitization, or regulatory change. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership * Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. * Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. * Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. * Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence * Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. * Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. * Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. * Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership * Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. * Recruit, hire, and train team members while building a pipeline of future leaders within the organization. * Engage employees through coaching, recognition, and career development opportunities. Special Initiatives * Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. * Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. * People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves * Bachelor's degree in Business, Operations, Finance, or related field preferred. * 8+ years of progressive experience in automotive, financial services, or related industries. * 5+ years of proven leadership, including managing large, multi-site or high-volume teams. * Strong financial acumen and ability to manage budgets. * Demonstrated success in process transformation, compliance management, and stakeholder influence. * Proficiency with CRM platforms and core business technology tools. Nice-to-Haves * Direct experience in title operations or processing. * Experience leading operations through automation, digitization, or regulatory change. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview Lilly Catalyze360 is a comprehensive approach to enabling the early-stage biotech ecosystem by democratizing access to infrastructure, expertise, and resources. Through its interconnected pillars-Lilly Ventures, Lilly Gateway Labs, Lilly ExploR&D, and Lilly TuneLab-Catalyze360 strategically removes barriers that traditionally block bold science from becoming life-changing medicines, providing biotechs with flexible combinations of capital, physical lab space, R&D capabilities, AI/ML tools, and decades of enterprise learning. Job Summary The Associate Director, Catalyze360 Business Operations is responsible for driving operational excellence across the Catalyze360 organization. This role requires deep expertise in procurement, contracting, third-party risk management, and other financial and operational matters with the ability to translate that knowledge into streamlined processes and effective system configurations. The individual will design and implement scalable business processes, lead system implementations, and develop a unified onboarding framework for the team. A passion for identifying and evaluating emerging technologies and tools-particularly AI/ML applications-is essential, as this role will continuously scout, pilot, and implement innovations that can enhance operational efficiency and effectiveness. The scope of this role could also be expanded to include contract negotiation responsibilities for Lilly Gateway Labs as well as consulting and sponsorship agreements. Key Responsibilities * Map existing processes end-to-end, identify inefficiencies, and redesign workflows to optimize speed, accuracy, and resource utilization across Catalyze360 * Identify, propose, and pilot innovative solutions-including AI/ML applications-to drive efficiencies and enhance operational capabilities * Evaluate, select, design, and manage systems and tools to automate contracts and invoice management, financial and headcount tracking, and other operational workflows across the Catalyze360 organization * Partner with Catalyze360, Procurement, Finance, Legal, IT, and other stakeholders to ensure operational systems meet the business needs, integrate seamlessly with enterprise platforms, and comply with corporate standards * Design, implement, and manage a consistent, scalable onboarding program for Catalyze360 team members, ensuring new hires are equipped with the knowledge, tools, and resources to succeed from day one * Represent Catalyze360 in cross-functional operational forums * Potential for responsibilities to be expanded to include contract negotiations for Catalyze360, including managing agreements related to Lilly Gateway Labs as well as consulting, sponsorship, and other similar engagements Minimum Requirements * Education: Bachelor's degree from an accredited college or university * Experience: 7+ years of experience in operations, procurement, contracting, or business development within pharmaceutical/biotech or other regulated industry * Work Authorization: Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role Additional Skills/Preferences * Demonstrated experience: * Driving operational/financial efficiencies for biotech/pharma/life sciences companies * Mapping and optimizing processes and supporting change management * Negotiating and managing R&D service, consulting, sponsorship, and/or real estate agreements for biotech/pharma/life sciences companies * Designing, implementing, and evaluating pilot programs for new technologies and tools, with particular emphasis on AI/ML solutions for operational efficiency * Using, configuring, and/or integrating with financial/operations systems, such as ERPs, CLMs, third party risk management systems, and human resource systems * Supporting system implementations or technology deployments in a regulated corporate environment * Skills * Strong understanding of contracts, procurement, and financial management processes, including vendor onboarding, contracts negotiation, third party risk management, invoice management, and budget tracking * Self-starter with a proactive, entrepreneurial mindset and drive to take initiative, solve problems, and deliver results independently * Excellent communication and stakeholder management skills with ability to influence across organizational levels * Current knowledge of emerging technologies and trends, particularly AI/ML applications for operational efficiency and automation * Strong project management and organization skills Additional Information * Travel up to 10% domestic Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $145,500 - $213,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 2 Multifamily Communities 431 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager. KEY RESPONSIBILITIES Property and Asset Management Work cross-functionally across all teams to ensure eviction processes are performed according to company policy. Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards. Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment. Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability. Monitor and manage budgets ensuring cost-effectiveness without compromising quality. Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs). Team Leadership and Management Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions. Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability. Foster a collaborative and resident-focused culture to drive excellence in service delivery. Resident & Prospect Satisfaction Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service. Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience. Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies. Leasing and Prospect Engagement Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals. Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional. Monitor feedback and collaborate cross-functionally to enhance the customer experience. Compliance and Reporting Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards. Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities. Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer-focused mindset. Strong verbal and written communication skills. A minimum of three (3) years of management experience leading a team. A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred. Experienced in property financial analysis and must be able to read and understand financial reports. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. Must be able to effectively manage in a crisis. A desire for professional development and continued learning Ability to manage one's time effectively and productively. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. A High school diploma or equivalent (e.g., GED) required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDOS

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.