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  • Associate Director-Manufacturing Operations

    Eli Lilly and Company 4.6company rating

    Senior operations manager job in Carolina, PR

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Job Responsibilities: * Administer and lead a team to support manufacturing operations following manufacturing Standards for Operational Excellence. * Lead and organize the work priorities and objectives, aligned with the business vision and mission. * Act as a leader, integrator, and have accountability for the objectives, ensuring safety, quality, and compliance performance by the application of operational excellence principles. * Supervise staff and ensure there is an adequate number of qualified personnel to support the operation. * Manage the budget and provide input to the Strategic and Business Planning processes. * Ability to lead and integrate cross-functional teams in both production and material management environments. * Experience managing warehouse operations, including inventory control and dispensing processes. * Ability to lead and integrate cross-functional teams in both production and material management environments. * Experience managing warehouse operations, including inventory control and dispensing processes. Education Requirements: * Bachelor's or master's degree in engineering, science or business administration Experience Requirements: * At least (5) years of experience in related area. * Experience leading group of work. * Bilingual (English and Spanish) * Experience in project management and change management Important Notice: In order to maintain the excellent reputation of our company, the quality of our products, and the safety of our working environment, the company will take all reasonable measures to ensure that drug abuse by employees or other persons does not jeopardize the safety of our operations or the quality of our products or adversely affect in any way the company or its employees. The company recognizes that drug use both on and off the job can be detrimental to the company and its efforts to provide a drug-free workplace. Even if prescribed under a state medical marijuana law, marijuana remains illegal under federal law. Marijuana is considered unauthorized by Lilly. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $108,000 - $173,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $108k-173.8k yearly Auto-Apply 21d ago
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  • Company Performance Manager

    The Walt Disney Company 4.6company rating

    Senior operations manager job in San Juan, PR

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew. You will report to the **Assistant Cruise Director** Level: **2 1/2 striped officer** **Responsibilities :** + Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians. + Inspire and motivate performance, provide leadership, mentorship, training, and onboarding. + Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary. + Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms. + Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed. + Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation. + Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team. + Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent. + Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities. + Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects. + Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay. + Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs. + Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements. + Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App. + Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges. + Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise. + Complete daily reports outlining show quality and any issues needing attention. + Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow. **Basic Qualifications :** + 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management. + Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred. + Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams. + Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments. + Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs. + Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example. + Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms. + Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards. + Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus. **Preferred Qualifications:** + Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management. **Additional Information :** This is a **SHIPBOARD** role. You must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan + Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control + If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. **Job ID:** 1324878BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $57k-81k yearly est. 11d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in San Juan, PR

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $49k-60k yearly est. 60d+ ago
  • Hs Operational Manager

    Boys & Girls Club 3.6company rating

    Senior operations manager job in San Juan, PR

    GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures. Responsible for contract development and management. Explore and research facility opportunities. Negotiate leases and contracts, also responsible for the oversight of tenant leases. Prepare and coordinate job bids, repair costs and estimates. Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out. Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.) Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment. Coordinate facility construction, renovations and playground development. Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community. Management of requests and needs related to information technology systems Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations. Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement. Facilitate the Facilities Committee. Responsible for the operation's material inventories and their distribution to the operation. Monitors the inventory of site materials, supplies, and equipment; places orders for the center. Assesses current and future facility needs; makes recommendations to the Head Start Director. Development and implementation of the operational inkind plan Submits monthly the in-kind contributions, volunteer report and all program activities. Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing. Development of the operational and programmatic calendar Establishes and maintains property records in accordance with organizational regulations and policies. Prepares annual property inventories and submits the corresponding reports Certifies the deregistration and registration orders to the program property registry Manage data platforms related to head start program operations Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start. Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives. Coordinate with leadership team on operational aspects of all school events Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements Perform other related duties as assigned by the HS/EHS Director. SUPERVISION EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A. SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience. Minimum of three years professional level management and supervision of a department or agency. Knowledge and experience in business and human resource practices. At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities Background and understanding of child preventative health, including EPSDT requirements for children 0-5 Bilingual Required- translation and interpretation (language(s) - program specific). Maintain certification in CPR and First Aid. Physical exam and background checks are required for this position. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. Must have a valid driver's license and reliable transportation. Ability to interact effectively with people from diverse backgrounds Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation Must be honest, dependable and able to meet deadlines Self-motivated and able to work independently PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work is generally performed in an office environment. Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard office equipment generally used includes: Telephone Personal Computer (monitor, keyboard, and mouse) or Tablet Printer/Photocopy Machine Calculator May be required to operate a motor vehicle during the course of duties. ORGANIZATIONAL VALUES: Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale. Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency. Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
    $35k-47k yearly est. Auto-Apply 40d ago
  • Operations Director - NUC Caguas

    National College of Business & Technology 3.9company rating

    Senior operations manager job in Caguas, PR

    We are seeking an experienced Operations Director to oversee the daily operations of our Bayamn Campus. As the Operations Director, you will be responsible for ensuring the smooth and efficient functioning of all departments, while maintaining a high level of customer satisfaction. You will be expected to develop and implement strategies to improve productivity, reduce costs, and increase revenue. Your ultimate goal will be to ensure that the Bayamn Campus operates at peak performance, while maintaining the highest standards of quality and safety. Minimum Qualifications: Bachelor's degree in Operations Management, Business Administration, or a related field 5+ years of experience in operations management, with a proven track record of success Strong budgeting and financial management skills Excellent leadership and communication skills Ability to work well under pressure and meet tight deadlines Preferred Qualifications: Master's degree in Operations Management, Business Administration, or a related field Experience in restructuring and turnaround management Experience in a higher education setting Responsibilities: Develop and implement operational policies and procedures to ensure the efficient functioning of all departments Manage and oversee the budgeting and forecasting processes, ensuring that financial targets are met Identify areas for cost reduction and implement strategies to achieve savings Oversee facilities management, ensuring that all buildings and equipment are well-maintained and meet safety standards Ensure a high level of customer satisfaction by monitoring and improving service delivery Skills: As the Operations Director, you will be using your skills in operations management, production management, budgeting, budget management, forecasting, cost reduction, facilities management, and customer satisfaction on a daily basis. You will be responsible for ensuring that all departments are functioning efficiently and effectively, while maintaining a high level of customer satisfaction. Your ability to lead and communicate effectively will be critical to your success in this role. “Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Veteranos y trabajadores/as con Discapacidad”.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • US Senior Pay & Time Manager

    GE Aerospace 4.8company rating

    Senior operations manager job in San Juan, PR

    GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $117k-160k yearly 39d ago
  • Senior Operations Supervisor

    Heraeus Holding

    Senior operations manager job in Dorado, PR

    Permanent About Heraeus Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. About Heraeus Medevio Together we improve lives. At Heraeus Medevio, we bring lifesaving and life-changing medical devices to market through partnerships with medical device manufacturing companies. Backed by Heraeus Group, we are committed to the growth of our teams and organization by providing an open space for open minds. To reach our vision of improving 100 million lives every year, we foster a culture of curiosity that thrives on challenge, continuous learning, growth, and the opportunity to try new things. With sites in the United States, European Union, and Asia, and over 2,200 employees worldwide, together, we will meet tomorrow's challenges today. Position Summary The Senior Operations Supervisor schedules and coordinates personnel, equipment, and activities in a production environment. Promotes continuous quality improvement processes and meets profitability goals and customer expectations. By supervising, motivating, and taking disciplinary actions in a consistent and timely manner, the Operations Supervisor support and promotes Operational Excellence initiatives. While the site operates three shifts, this position will generally support typical business hours are expected, 8 AM-5 PM. What You'll Do Every Day: * Forecast, schedule and coordinate production personnel, equipment, and activities, while maintaining head count levels with production requirements. * Provide direction for all manufacturing areas to operators, leads, and operator technicians, including setting goals, KPIs, standards, and/or expectations for areas. * Perform annual employee performance reviews, disciplinary actions, and track the progress of employee development plans/goals. * Maintain department costs within budget guidelines. * Provide technical assistance, support, and follow-up to Lead Operators in areas such as non-conformance, scheduling, line organization, among others. * Monitor production quality on an ongoing basis, adjusting process to maximize product quality. * Analyze and report on production and quality results and takes immediate action if necessary. * Communicate with management and/or subordinates to resolve employee concerns and complaints. * Proactively identify, evaluate, and collaborate with cross-functional partners to implement operational improvement opportunities using Lean principles and/or 6-sigma methodology. * Other duties assigned as required. EHS responsibilities * Understand the EHS management system and how it applies to their area of responsibility, ensuring that equipment, facilities or plant(s) are operated in accordance with applicable laws and with Company EHS policies and other requirements. * Implement adequate safe working procedures, practices, operating instructions and other internal regulations for work processes. * Ensure all accidents and injuries are promptly investigated, causes identified, and lessons learned communicated appropriately. * Ensure employees are appropriately qualified and have sufficient resources and skills to fulfill their responsibilities. * Arrange training for people to ensure regulatory required qualification is satisfied and competency to perform the job is fulfilled and maintained. What We're Looking For: * Bachelor's degree in Mechanical or Industrial Engineering or related field required. * Minimum 5 years of experience in Medical Device industry. * Minimum 3 years of experience in a supervisory role. * Excellent communication skills, bilingual (English/Spanish), with the ability to support and lead project activities across the site * Demonstrated strong analytical skills to effectively manage resources and budgets. * Demonstrated success effectively improving processes with minimal direction and information. * Demonstrate high level of initiative and creativity, technically savvy, and strong attention to detail. * Distinguished through consistent display of leadership by example in accordance with Heraeus Medevio Ethics statement. * Ability to anticipate and practice participative management style. * Must be able to wear required Personal Protective equipment (PPE) and sit or stand for extended period. * Ability to travel up to 10% may be required. Curious? Apply now! We are interested in finding the best candidates, and they may come from a nontraditional background. So please don't hesitate to apply, even if you aren't an exact fit. We look forward to getting you started on your employment journey with Heraeus Medevio! Any further questions? Our Recruiting Team, Heraeus Medevio, is happy to assist you by email: [[cust_RecTeam]]. Or visit us at jobs.heraeus.com. ReqID: 58684
    $26k-43k yearly est. 41d ago
  • Senior Manager, Value Realization Leader

    UKG 4.6company rating

    Senior operations manager job in San Juan, PR

    **Why UKG** : At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team ** The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value. **About the Role ** We are looking for a dynamic Senior Manager, VMO leader, to join our ESE team. This role leads a team of Value Realization Leaders, guiding alignment with corporate strategy, monitoring excellence, and fostering a culture of accountability and continuous improvement. in this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors. **Responsibilities:** People Management - Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement. - Provide clear direction, communicate performance expectations, and regular feedback to ensure achievement of individual and departmental goals. - Effectively manage resource allocation, balance team workloads, and capacity planning to ensure operational efficiency and alignment with strategic priorities. Strategy Execution & Alignment - Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction. - Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies. - Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions. Value Realization & Impact Tracking - Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation. - Establish KPIs linked to business outcomes (revenue, cost, customer experience); review progress against targets - Track realized value post-launch and drive accountability for sustained results. - Continuously improve delivery velocity, adoption, and return on investment. Orchestration & Execution Excellence - Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value. - Coordinate across ESE product, engineering, and business functions to ensure cohesive execution. - Anticipate delivery risks, surface decisions, and remove blockers proactively. - Maintain agility through iteration, feedback loops, and continuous improvement. Advisory & Influence at Scale - Guide decision-making by reviewing structured problem-solving approaches and outcome-based recommendations. - Provide executive-level visibility through oversight of reporting and storytelling frameworks. Change Leadership & Talent Development - Lead and ensure organizational adoption of new capabilities and processes. - Shape mindsets and behaviors to sustain impact beyond project completion. - Coach and mentor teams to build outcome orientation and business fluency **About You ** **Basic Qualifications :** - Bachelor's degree in Business, Engineering, Computer Science, or a related field. - 5+ years of experience leading and managing teams, including responsibility for performance, development, and engagement. - 12+ years of experience in program management, strategy execution, or transformation leadership roles. - Proven track record delivering measurable business outcomes in cross-functional environments. - Strong business and technical fluency; able to navigate both executive discussions and delivery details. - Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management), - Experience in product-led or technology-driven organizations preferred. - Consulting or advisory background a strong plus. **Preferred Qualifications:** - Master's degree in Computer Science, Engineering, or a related field - Experience with large-scale system architecture and Lean Portfolio Management. - Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps). - Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred. - Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools - Agile coach experience a plus **Core Competencies** - Value Orientation | Strategic Alignment | Business Acumen - Technical / Product Literacy | Problem Solving | Agility - Stakeholder Influence | Change Leadership | Talent Development - Driver of Results and Self Driven **Success Measures** - % of initiatives meeting or exceeding business value targets - Time-to-value reduction across key programs - Adoption and utilization rates of delivered solutions - Executive stakeholder satisfaction and confidence - Demonstrated uplift in team maturity and delivery culture **Travel Requirement:** 15% Travel This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** The pay range for this position is $129,500 to $180,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $129.5k-180k yearly 10d ago
  • Commercial Operation Manager

    Alivia Health

    Senior operations manager job in Guaynabo, PR

    The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business. Responsibilities include but are not limited to: Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force. Craft and present compelling, strategic recommendations for sales team performance to drive new business growth. Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth. Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes. Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs. Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders. Supports and contributes to a sales Operations vision and strategy aligned with business needs. Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success. Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate. Build productive long-term customer relationships with external decision makers. Participate in sales and marketing activities with key customers and/or professional associations. Evaluate and promotes training and continuous education for Commercial Team To monitor customer satisfaction and service levels to ensure that standards are being met Candidate Experience: 5years ofprevioussupervisory experience isrequired. Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired. Demonstratedtrack recordof meeting/exceedinggoals. Demonstrated capability with coaching and developing personnel. Previous experience with coordinating and leading projects ***EEOC F/M/V/D***
    $35k-60k yearly est. Auto-Apply 60d+ ago
  • Operations Manager(E)

    Legends Global

    Senior operations manager job in San Juan, PR

    LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula to you? Join us!Legends Global, has an excellent opening for the Operations & Facility Manager at The PR Convention Center. This Position is supporting the Director of operations for overseeing all operational and maintenance functions of the PR Convention Center and Antiguo Casino to ensure safe, efficient, and high-quality event delivery. This role manages staff and subcontractors across maintenance, engineering, housekeeping, and event logistics to guarantee that the venue is fully prepared, compliant, and operationally excellent always.The Manager collaborates closely with event services, sales, F&B teams to meet client requirements, enhance guest satisfaction, and maintain the property in excellent condition. Responsibilities include strategic planning, budgeting, preventive and corrective maintenance, policy implementation, and continuous improvement of operational standards and delivery service.Essential DutiesOperations & Event Support Plan, organize, and coordinate all daily operational activities to ensure the venue's readiness for events. Oversee setup, logistics, and operational support for events in coordination with event management, client services, and F&B departments. Ensure smooth event operations, addressing any on-site issues promptly to maintain service quality and safety. Actively participate in client meetings to understand operational needs and provide technical and logistical solutions. Maintenance & Facility Management Oversee maintenance and repair services including HVAC, electrical, plumbing, mechanical, and general building systems. Manage preventive and predictive maintenance programs using CMMS or Legends Global maintenance tools. Supervise vendors and contractors, ensuring compliance with service agreements, safety regulations, and performance standards. Continuously review facility conditions and recommend repairs, upgrades, or capital improvement projects. Ensure full compliance with OSHA, building codes, fire safety, and other local regulatory standards. Staff Leadership & Administration Supervise, train, and evaluate departmental staff, fostering a culture of safety, teamwork, and accountability. Manage subcontractors and service providers, ensuring adherence to operational standards and service-level agreements. Conduct and participate in regular staff meetings to review event plans, schedules, and performance updates. Prepare and deliver weekly and monthly operational reports for management and stakeholders. Financial Management & Reporting Supporting the Director of Operations developing and monitoring departmental budgets, forecasts, and staffing plans. Prepare event cost estimates and post-event analyses to optimize operational efficiency. Track and manage expenses related to equipment rentals, supplies, and contracted services. Implement and oversee inventory and purchasing control systems for consumables, tools, and equipment. Compliance, Safety & Continuous Improvement Maintain all building licenses, inspections, and certifications. Promote and enforce workplace safety programs in line with OSHA and internal standards. Supporting the Director of Operations developing, implementing, and updating policies and standard operating procedures (SOPs) for operations and maintenance. Lead or support special projects assigned by the Director of Operations to enhance operational excellence. Required Qualifications Bachelor's degree required, Engineering, Facility Management, Industrial, Mechanical, Electrical, or related field preferred. Minimum 5 years of experience in facility or operations management, ideally within a convention center, large venue, or hospitality environment. Proven experience supervising and developing teams and managing third-party service contracts. Strong project management skills with ability to handle multiple priorities under tight deadlines. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, MS Project) and familiarity with CMMS or other maintenance management systems. Fully bilingual in English and Spanish (spoken and written). Excellent communication, problem-solving, and interpersonal skills. Professional demeanor and ability to represent the venue effectively with clients, vendors, and stakeholders. Availability to work flexible hours including nights, weekends, and holidays as event schedules require. Strong Communication skills at all levels of the organization. Problem-solving and adaptability.. Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
    $35k-60k yearly est. Auto-Apply 60d+ ago
  • Port Operations Manager - Diego Garcia

    Amentum

    Senior operations manager job in San Juan, PR

    This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $35k-60k yearly est. 60d+ ago
  • SR Supervisor, Operations

    Boehringer Ingelheim 4.6company rating

    Senior operations manager job in Barceloneta, PR

    As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. The Senior Supervisor, Operations leads a group of hourly personnel engaged in the manufacturing and/or packaging process, ensuring that the personnel under supervision are properly trained in applicable regulations and policies as well as operating procedures. This role assures that product manufactured complies with regulations (Quality and Compliance) while maintaining control of all safety and environmental aspects of the operation. The incumbent is responsible for motivating resources to meet production goals by communicating job expectations. This role conducts performance management, coaching and mentoring of resources under their responsibility, as well as identifies and provides development opportunities to employees. **Duties & Responsibilities** + Supervises the entire operation (manufacturing and/or packaging) with an aim for high performance. + Maintains control of process and product quality by ensuring compliance with cGMP's, Safety and environmental aspects of the operation. + Analyzes staffing requirements to ensure adherence to production schedules and budgetary commitments. + Manages and prioritizes all production processes and implement production plans in alignment with schedule adherence targets and production plan commitments. + Evaluates operational needs to support production demands changes due to volume fluctuations. + Performs risk assessments and take prompt decisions to mitigate impact of process issues and equipment downtime. + Assures that materials are responsibly managed, and equipment is properly operated according to SOP's, guidelines, and regulations. + Monitors all activities (e.g., cleaning, material and people flow, process, documentation, waste management) around the manufacturing and/or packaging processes during the shift. + Analyzes and monitors production output and checks for compliance with specifications and shift targets. + Participates in audits and inspections; addresses findings from the identification of potential solutions to the implementation of remediation actions. + Ensures the proper handling of quality issues in the shift, in coordination with Quality, Operations and other applicable resources. + Assures that corrective actions are implemented. + Responsible for the enforcement and compliance of safety practices, cGMP's, environmental, health, local and federal labor and industrial regulations, as well as OSHA regulations, and standard operating procedures in area of responsibility. + Identifies issues associated to cost control, efficiencies and productivities, waste/scrap reduction and suggests improvement actions. + Responsible for application of operational excellence and lean production principles to the production operations. + Monitors personnel practices and behaviors to ensure compliance with SOP's, guidelines and regulations. + Participates in the design, implementation, and delivery of training and development programs. + Supervises hourly employees, promoting their motivation. + Mentors employees under supervision, provides feedback and coaching, evaluates performance of direct reports after obtaining the relevant functional input. + Maintains related regulatory documentation. + Monitors regulatory parameters in instrumentation or equipment to ensure compliance with permits and environmental operations. + Coordinates maintenance and calibration of environmental instrumentation. + Drives the continuous improvement of process, systems and culture in the organization. + Models behaviors aligned with the site continuous improvement mindset, implements ideas, programs and changes management initiatives that will have sustainable long-term benefits according to the organization strategic goals and objectives. + Drives Environmental, Health and Safety (EHS) compliance in the organization. + Actively engages and role models behaviors aligned with the site EHS philosophy and assure full on-time compliance with applicable EHS training programs and requirements. + Empowers, motivates and drives people development. + Assures annual performance review activities be conducted on time. + Promotes and engages with direct reports by conducting frequent 1:1's to discuss career development opportunities, supports annual TDD activities and assures individual development plans are up to date and aligned with site priorities and strategic business needs. + Responsible for other tasks or projects as assigned. **Requirements** + Bachelor Degree, preferably in Science, Engineering or Business Administration. + Between four to five (4-5) years of experience in Manufacturing/Packaging, Operations, Quality, preferably in a highly regulated manufacturing environment, such as pharmaceutical, medical devices or bio pharma. + Concurrently, at least two (2) years of supervisory experience. + Willing to work in irregular, extended and/or rotating shifts. + Communicates clearly and concisely in English and Spanish, oral and written. + Knowledge of GMPs, EPA, EMEA and Safety regulations. + Microsoft Office applications, Statistical analysis software and other programs related to function. + Experience in SAP and Automated environments is highly desired. + Good understanding of waste management procedures, according to the type of materials and applicable regulations. + General knowledge of budgetary matters and production standards that allows the evaluation and adherence to department budgetary commitments, and the analysis of product/process variances. + Fully knowledgeable of the control equipment that assures compliance with environmental permits, plans and regulations. **Eligibility Requirements** : + Must be legally authorized to work in the United States without restriction. + Must be willing to take a drug test and post-offer physical (if required). + Must be 18 years of age or older. All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
    $45k-68k yearly est. 10d ago
  • Operations Manager

    Imperial Dade

    Senior operations manager job in Catao, PR

    Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. Imperial Dade, a leading North American distributor, has an Operations Manager role available in Catano, PR! Join our strong and continuously evolving group, helping to continue to grow our business. Imperial Dade is a great place to take that next step if you are eager for your next opportunity. You will: * Oversee both local and cross-dock operations. * Strategically manage the warehouse in compliance with company policies and vision. * Achieve productivity targets * Implement process improvement initiatives to optimize operations * Liaise with clients, suppliers, and transport companies to monitor the quality of services provided and ensure continuous improvement. * Commit to a strong safety program and adherence to protocols. * Participate in annual budget planning and management. * Lead the recommendations for staffing and workload levels. * Produce regular reports and statistics. You have: * 5+ years in warehouse management, including 2+ years as a Warehouse Manager. * Experience in high-volume distribution, change management, leadership development, and leading high-performance teams. * The ability to navigate ambiguity and drive business initiatives with a strong understanding of warehousing Key Performance Indicators (KPIs). * A bachelor's degree or equivalent experience
    $35k-60k yearly est. Auto-Apply 4d ago
  • Medical Group Patient Access Manager

    Intermountain Health 3.9company rating

    Senior operations manager job in San Juan, PR

    The Med Grp Patient Access Manager leverages expertise to collaborate with end users, operational leadership, revenue cycle teams, and ITDS. This leader provides on-site support through rounding, assessments, training, and identifying efficiency opportunities, as well as promoting standardized workflows and recommending system optimizations. The leader supports patient access activities such as workflow documentation, denial prevention, cash collections, estimates and referral management; and serves as a subject matter expert in patient registration, scheduling, check-in/check-out, point of service collections, cash management, and authorizations. This role is pivotal in providing direct end user support for department improvement and education related to patient access and revenue cycle. Provides direct project support for new clinics, departments, and acquisitions projects. **Essential Functions** + Develops and implements strategies to improve the Med Grp Patient Access work culture including comprehensive training and skill development. + Works with Clinic personnel to optimize and standardize scheduling, check-in, check-out, and financial service activities within the clinic / department. + Actively participates on committees to achieve efficiencies and desired outcomes; ensure follow-up on action plans (operating processes, policies and procedures, denial prevention, revenue enhancements) and monitors success. + Monitors quality and manages workload to include patient work queue, claim edit, referral and order work queue management. + Communicates and models the values of Intermountain Health and the Medical Group through orientation, development, mentoring, performance feedback, leadership rounding and evaluation of staff. + Works with Clinic Managers to ensure functions related to front end activities are operating in optimal performance. + Works with Clinic Managers to plan and implement strategies relative to front end activities. + Maintains liaison with medical and other professional and departmental staff in administering policies and procedures regarding revenue cycle activities, patient access and flow. + Resolves issues relating to patient access (clinic) services and processes. + Enforces regulatory and compliance requirements (HIPPA, JCAHO, etc). Accountable for understanding, enforcing and following all internal controls, particularly as they relate to cash management policies and procedures **Skills** + Revenue Cycle Management (RCM) + Patient Registration + Scheduling + Referral Management + Authorizations + Patient Care Coordination + Medical Billing Systems + System Optimization + Training and Education + Collaboration **Qualifications** **Required** + Demonstrated experience in a revenue cycle or patient access role. + Demonstrates ability to train and develop others. + Ability to travel and round monthly within assigned clinics. + Demonstrates strong knowledge of the Patient Access function within a revenue cycle. **Preferred Qualifications** + Three (3) years of work-related experience in Patient Access and revenue cycle operations + Associate's degree in healthcare administration or related field from an accredited institution. Education is verified. + Demonstrates strong knowledge of the EPIC system. + Patient Access Certifications + Must reside in UT Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Lake Park Building **Work City:** West Valley City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $29.15 - $44.98 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $49k-69k yearly est. 6d ago
  • Senior Manager, Clinical Management (Early Phase)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in San Juan, PR

    Under the direction of the Director/Associate Director of Clinical Management, the Senior Clinical Study Manager is responsible for the oversight and management of Otsuka clinical studies, including coordination with other relevant parties (e.g., other Otsuka departments, external service providers (ESPs), etc.). Responsibilities include the planning, execution and completion of clinical trials according to applicable regulations and guidance; ICH Guidelines Good Clinical Practices (GCP), and Otsuka SOPs, within agreed-upon timeframes and budget. **** - Provides oversight and management of clinical studies at Otsuka, including planning, execution, and completion of clinical trials according to all applicable regulations and guidance, ICH/GCP, and Otsuka SOPs. - Contribute to the development and review of all critical clinical study documents, including clinical protocols, informed consent forms, or other study-related clinical documents. - Provide input into and approval of the identification, evaluation, and selection of CROs, outside vendors (e.g., central labs, central IRB, IVRS, etc.), and investigative sites. - Provide leadership and guidance to clinical team to ensure all clinical study activities are completed in accordance with applicable regulations and guidance; ICH GCP, and Otsuka SOPs. - Communicates and coordinates clinical project-related activities and progress across all relevant cross-functional departments. - Provide management personnel with timely updates on progress and changes in scope, schedule, and resources as required. - Participate in forecasting study expenditures and resourcing needs. - Ensure internal clinical team and vendors manage and monitor study-related budget and expenses to meet forecast. - Provide timely communication of any variances in budget forecast to the Director/Associate Director. - Establish communication flow with CRO and investigative sites to maximize compliance with study protocol. - Provide oversight of ESP in its conduct of the day-to-day operations of assigned trial(s), as assigned. - Participates in ongoing review of clinical trial data focusing on data integrity, trending and consistency. - Supports project level inspection readiness activities, including responsibility for ensuring the completeness, timeliness and quality of the TMF. - Serve as Clinical Management representative for review of protocols within and across portfolios, as assigned. - Participate in program-level risk mitigation strategies and collaborate with ESPs on study-level risk mitigation and management activities. - Represent Clinical Management in departmental and cross-functional initiatives, as assigned. - Leads and/or contributes to assigned departmental, ESP and corporate standardization and continuous improvement efforts. - May have supervisory responsibilities including: + Coordinating the training and onboarding of new employee(s) on corporate culture, corporate goals/vision and departmental policies and processes. + Assuring compliance with departmental, SOP, compliance, and corporate training + Ensuring assigned staff have access to all required materials, systems, and training to complete job responsibilities. + Setting clear performance expectations and individual development plans and providing specific and frequent feedback to the employee on his/her performance. - Performs other duties, as assigned. **Qualifications/ Required** Knowledge/ Experience and Skills: - Comprehensive knowledge of clinical operations, drug development process, roles, and responsibilities of individuals within the project team, standard operating procedures (SOPs) and GCP/ICH regulations. - Thorough knowledge of contract research organizations (CROs), outsourcing, and evaluation of work performed against vendor Statement of Work (SOW). - Strong understanding of the clinical and scientific basis for assigned clinical program, with the ability to translate that knowledge in operational management. - Strong understanding of global regulatory requirements. - Strong communication, organization, planning, analytical, problem solving, and people management skills. - Demonstrated experience with working with the Microsoft suite of programs (e.g., Word, Excel, PowerPoint, Outlook, etc.) - Good understanding of clinical trial related software (e.g., eCRFs, IRT, CTMS, etc.). - Ability to travel up to 25%. **Educational Qualifications** Required: - Bachelor's Degree or Registered Nurse (RN). Minimum of 10 years industry experience with seven (7) years in clinical trial management experience. Preferred: - Previous supervisory experience. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $150k yearly 11d ago
  • Operations Director - NUC Caguas

    National College of Business & Technology 3.9company rating

    Senior operations manager job in Caguas, PR

    Job Description We are seeking an experienced Operations Director to oversee the daily operations of our Bayamn Campus. As the Operations Director, you will be responsible for ensuring the smooth and efficient functioning of all departments, while maintaining a high level of customer satisfaction. You will be expected to develop and implement strategies to improve productivity, reduce costs, and increase revenue. Your ultimate goal will be to ensure that the Bayamn Campus operates at peak performance, while maintaining the highest standards of quality and safety. Minimum Qualifications: Bachelor's degree in Operations Management, Business Administration, or a related field 5+ years of experience in operations management, with a proven track record of success Strong budgeting and financial management skills Excellent leadership and communication skills Ability to work well under pressure and meet tight deadlines Preferred Qualifications: Master's degree in Operations Management, Business Administration, or a related field Experience in restructuring and turnaround management Experience in a higher education setting Responsibilities: Develop and implement operational policies and procedures to ensure the efficient functioning of all departments Manage and oversee the budgeting and forecasting processes, ensuring that financial targets are met Identify areas for cost reduction and implement strategies to achieve savings Oversee facilities management, ensuring that all buildings and equipment are well-maintained and meet safety standards Ensure a high level of customer satisfaction by monitoring and improving service delivery Skills: As the Operations Director, you will be using your skills in operations management, production management, budgeting, budget management, forecasting, cost reduction, facilities management, and customer satisfaction on a daily basis. You will be responsible for ensuring that all departments are functioning efficiently and effectively, while maintaining a high level of customer satisfaction. Your ability to lead and communicate effectively will be critical to your success in this role. “Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Veteranos y trabajadores/as con Discapacidad”.
    $32k-39k yearly est. 12d ago
  • COMMERCIAL OPERATION MANAGER

    Alivia Health

    Senior operations manager job in Guaynabo, PR

    Job Description The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business. Responsibilities include but are not limited to: Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force. Craft and present compelling, strategic recommendations for sales team performance to drive new business growth. Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth. Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes. Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs. Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders. Supports and contributes to a sales Operations vision and strategy aligned with business needs. Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success. Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate. Build productive long-term customer relationships with external decision makers. Participate in sales and marketing activities with key customers and/or professional associations. Evaluate and promotes training and continuous education for Commercial Team To monitor customer satisfaction and service levels to ensure that standards are being met Candidate Experience: 5years ofprevioussupervisory experience isrequired. Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired. Demonstratedtrack recordof meeting/exceedinggoals. Demonstrated capability with coaching and developing personnel. Previous experience with coordinating and leading projects ***EEOC F/M/V/D***
    $35k-60k yearly est. 11d ago
  • Operations Manager(E)

    Legends Global

    Senior operations manager job in San Juan, PR

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula to you? Join us!Legends Global, has an excellent opening for the Operations & Facility Manager at The PR Convention Center. This Position is supporting the Director of operations for overseeing all operational and maintenance functions of the PR Convention Center and Antiguo Casino to ensure safe, efficient, and high-quality event delivery. This role manages staff and subcontractors across maintenance, engineering, housekeeping, and event logistics to guarantee that the venue is fully prepared, compliant, and operationally excellent always.The Manager collaborates closely with event services, sales, F&B teams to meet client requirements, enhance guest satisfaction, and maintain the property in excellent condition. Responsibilities include strategic planning, budgeting, preventive and corrective maintenance, policy implementation, and continuous improvement of operational standards and delivery service.Essential DutiesOperations & Event Support Plan, organize, and coordinate all daily operational activities to ensure the venue's readiness for events. Oversee setup, logistics, and operational support for events in coordination with event management, client services, and F&B departments. Ensure smooth event operations, addressing any on-site issues promptly to maintain service quality and safety. Actively participate in client meetings to understand operational needs and provide technical and logistical solutions. Maintenance & Facility Management Oversee maintenance and repair services including HVAC, electrical, plumbing, mechanical, and general building systems. Manage preventive and predictive maintenance programs using CMMS or Legends Global maintenance tools. Supervise vendors and contractors, ensuring compliance with service agreements, safety regulations, and performance standards. Continuously review facility conditions and recommend repairs, upgrades, or capital improvement projects. Ensure full compliance with OSHA, building codes, fire safety, and other local regulatory standards. Staff Leadership & Administration Supervise, train, and evaluate departmental staff, fostering a culture of safety, teamwork, and accountability. Manage subcontractors and service providers, ensuring adherence to operational standards and service-level agreements. Conduct and participate in regular staff meetings to review event plans, schedules, and performance updates. Prepare and deliver weekly and monthly operational reports for management and stakeholders. Financial Management & Reporting Supporting the Director of Operations developing and monitoring departmental budgets, forecasts, and staffing plans. Prepare event cost estimates and post-event analyses to optimize operational efficiency. Track and manage expenses related to equipment rentals, supplies, and contracted services. Implement and oversee inventory and purchasing control systems for consumables, tools, and equipment. Compliance, Safety & Continuous Improvement Maintain all building licenses, inspections, and certifications. Promote and enforce workplace safety programs in line with OSHA and internal standards. Supporting the Director of Operations developing, implementing, and updating policies and standard operating procedures (SOPs) for operations and maintenance. Lead or support special projects assigned by the Director of Operations to enhance operational excellence. Required Qualifications Bachelor's degree required, Engineering, Facility Management, Industrial, Mechanical, Electrical, or related field preferred. Minimum 5 years of experience in facility or operations management, ideally within a convention center, large venue, or hospitality environment. Proven experience supervising and developing teams and managing third-party service contracts. Strong project management skills with ability to handle multiple priorities under tight deadlines. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, MS Project) and familiarity with CMMS or other maintenance management systems. Fully bilingual in English and Spanish (spoken and written). Excellent communication, problem-solving, and interpersonal skills. Professional demeanor and ability to represent the venue effectively with clients, vendors, and stakeholders. Availability to work flexible hours including nights, weekends, and holidays as event schedules require. Strong Communication skills at all levels of the organization. Problem-solving and adaptability.. Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
    $35k-60k yearly est. 29d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in San Juan, PR

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $61k-96k yearly est. 60d+ ago
  • Commercial Operation Manager

    Alivia Health

    Senior operations manager job in Guaynabo, PR

    Job Description The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business. Responsibilities include but are not limited to: Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force. Craft and present compelling, strategic recommendations for sales team performance to drive new business growth. Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth. Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes. Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs. Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders. Supports and contributes to a sales Operations vision and strategy aligned with business needs. Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success. Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate. Build productive long-term customer relationships with external decision makers. Participate in sales and marketing activities with key customers and/or professional associations. Evaluate and promotes training and continuous education for Commercial Team To monitor customer satisfaction and service levels to ensure that standards are being met Candidate Experience: 5years ofprevioussupervisory experience isrequired. Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired. Demonstratedtrack recordof meeting/exceedinggoals. Demonstrated capability with coaching and developing personnel. Previous experience with coordinating and leading projects ***EEOC F/M/V/D***
    $35k-60k yearly est. 11d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Guaynabo, PR?

The average senior operations manager in Guaynabo, PR earns between $48,000 and $97,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Guaynabo, PR

$68,000

What are the biggest employers of Senior Operations Managers in Guaynabo, PR?

The biggest employers of Senior Operations Managers in Guaynabo, PR are:
  1. Acxiom
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