Senior operations manager jobs in Illinois - 5,152 jobs

Pharmacy Operations Manager
Walgreens 4.4
Senior operations manager job in Bloomington, IL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
$22.5-31 hourly 1d ago

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Manager Valve Services
Constellation Energy 4.9
Senior operations manager job in Marseilles, IL
Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $156,600 to $174,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position Manage and monitor the work activities of the assigned regional valve services organization to ensure a productive workforce that supports all divisional, departmental, Clean Energy Center (CEC) and corporate goals while in accordance with all company policies and local, state, and federal regulations. Primary Duties and Accountabilities Provide guidance and oversight to regional Valve Services group during online and outage activities execution functions through routine performance monitoring, audits, self-assessment, and lessons learned for continuous improvement. Collaborate and interface with CECs to plan, schedule, and execute work activities. Manage and monitor department resources and budgets to ensure optimum performance and equipment reliability. Hire, develop, retain and mentoring of talent required to support the organization. All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.) Minimum Qualifications Bachelor's degree with 8 years of related experience OR Current or previous Senior Reactor Operator (SRO) license with 8 years of related experience OR Associate's degree with 10 years of related experience OR High school diploma/GED with 12 years of related experience Supervisory and/or managerial experience Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Experience in nuclear power plant operations Electrical experience within the realm of Motor Operated Valve planning Valve / outage planning experience P6 / scheduling experience
$156.6k-174k yearly Auto-Apply 2d ago
Catering Services Manager - Loyola University
Aramark 4.3
Senior operations manager job in Chicago, IL
The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. COMPENSATION: The hourly rate or salary range for this position is $60,000.00 to $65,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . There is no predetermined application window for this position, the position will close on ce a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience with high-volume events, hospitality and catering required ? Previous experience in the collegiate environment strongly preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
$60k-65k yearly 3d ago
Pharmacy Operations Manager
Walgreens 4.4
Senior operations manager job in Rockford, IL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
$22.5-31 hourly 1d ago
President, Strategy & Operations
IMEC Research 4.3
Senior operations manager job in Chicago, IL
A manufacturing improvement organization in Chicago seeks a President to provide strategic leadership and operational management. The ideal candidate will possess at least 15 years of experience, including 5 in senior management within the manufacturing sector. Responsibilities include overseeing daily operations, ensuring customer satisfaction, and nurturing stakeholder relationships. This role requires strong leadership and problem-solving skills, and a commitment to improving services for small and mid-sized manufacturers in Illinois. A Bachelor's degree and an MBA are required. #J-18808-Ljbffr
$110k-249k yearly est. 5d ago
Operations Project Manager
Cloud 9 Solutions, LLC 4.1
Senior operations manager job in Illinois
The HCP CRM Campaign Operations Project Manager is part of the Digital Lab and will be responsible for the day-to-day management, oversight and optimization of our Healthcare Professional (HCP) 1:1 marketing programs reporting to the Associate Director, Campaign Operations Responsibilities include: • Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs. • Learn the business for the respective therapeutic areas/brands • Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met. • Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team. • Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues. • Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns. • Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year. • Prepare quarterly campaign audits and campaign performance SLAs and review with Associate Director • Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary • Monitors campaign performance and proactively provide recommendations to drive an increase in engagement. • Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly. • Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders Key Leadership Competencies: • Positive “all for one” approach to team deliverables and priorities. • Builds strong relationships to enable higher performance. • Learns, fast, grasps the “essence” and can change course quickly where indicated. • Raises the bar and is never satisfied with the status quo. • Creates a learning environment and open to suggestions. • Embraces the ideas of others, nurtures innovation and manages innovation to reality. • Significant Work Activities -Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Qualifications: • Bachelor's Degree in Business or Marketing or equivalent experience • 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience • Minimum of 3 years of hands-on work experience in client service, account or response management discipline • Digital marketing or interactive agency experience is a plus • Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment. • Excellent written, verbal, and interpersonal communication skills to effectively work with team members • Analytical ability to identify optimization opportunities and program related issues • Enthusiastic, solution-oriented attitude in accepting work/new challenges • Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook What are the top 3-5 skills, experience or education required for this position: 1. 2+ years of recent experience in CRM Email marketing project management experience within an agency setting is a must. (Example Agencies: Merkle, Epsilon, Leo Bernette) Background in Pharma CRM/Digital Marketing is a plus 2. Experience within a CRM platform, marketo is preferred 3. Client facing presentation skills (driving data driven results & providing insights, leading client meetings, confidently speaking to capability offering) 4. If possible, experience in managing a project management tool, smartsheet preferred. 5. High attention to detail & communication skills with cross functional stakeholders.
$72k-98k yearly est. 4d ago
Senior Manager, Portfolio Shop Operations
Marmon Holdings, Inc.
Senior operations manager job in Chicago, IL
Senior Manager, Portfolio Shop Operations page is loaded## Senior Manager, Portfolio Shop Operationslocations: Chicago, ILtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR0000037883Union Tank Car Company & ProcorAs a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.**Chicago-based role; must live in the greater Chicago area to work a hybrid schedule with roughly 2 days per week in the corporate HQ office, with flexibility The **Senior Manager, Portfolio Shop Operations**, oversees the administration of railcar repair and maintenance on a fleet of 120,000 railcars for UTLX/Procor. This role plays a critical part in ensuring the accuracy of repair charges and managing third-party shop approvals, while cultivating strong shop relationships to support operational efficiency and financial performance.**ESSENTIAL FUNCTIONS*** Lead, develop, and coach a high-performing team, fostering a culture of engagement and continuous improvement.* Drive cost reduction and financial performance through strategic analysis and recommendations.* Manage contractual relationships with key repair shop vendors ensuring compliance and value optimization.* Implement and enforce robust controls to ensure timely approval and accuracy of repair charges.* Support the design and deployment of next-generation technology.* Monitor trends, conduct analyses, and provide strategic recommendations to senior leadership.* Optimize repair cycle times and the performance of the shop network.* Lead repair vs. scrap determinations based on established criteria.* Own audit process and approval of third-party shop network.* Collaborate with Sales to resolve customer claims promptly and effectively.* Conduct periodic network audits to identify billing inconsistencies and coordinate resolutions.* Continually seeks to identify and drive productivity initiatives and to improve the customer, supplier and/or employee experience.* Analyze and report on actual vs. budgeted results.**SKILLS & SPECIFICATIONS*** Proven leadership skills with the ability to inspire and guide teams through change.* Strong analytical, negotiation, and problem-solving abilities.* Proficient in Microsoft Office, with advanced Excel skills.* Excellent verbal and written communication skills.* Detail-oriented with strong time management and multitasking capabilities.* **Knowledge of AAR billing practices, tank car components, and regulatory requirements.*** Equipment leasing experience is a plus.* **Ability to travel up to 15% (US/Canada, shops, industry events, special meetings)****EDUCATION / EXPERIENCE / QUALIFICATIONS*** **Bachelor's Degree in Engineering, Business or Finance required.*** Minimum of 10 years of relevant professional experience in corporate environment.* Minimum of 3 years leading a team**DISCLAIMER*** Please note the duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Duties, and activities may change at any time with or without notice.Pay Range:144,000.00 - 176,000.00We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. #J-18808-Ljbffr
$101k-144k yearly est. 5d ago
Director of Operational Excellence & Transformation
Prologis 4.9
Senior operations manager job in Chicago, IL
A leading logistics real estate company in Chicago seeks a strategic Director of Operational Excellence to spearhead initiatives that optimize and standardize operations. This high-visibility role involves partnering with senior executives to drive significant change across the enterprise. The ideal candidate possesses extensive experience in Lean methodologies and has a proven track record of facilitating large-scale transformations. This position offers a competitive salary, strong benefits, and an opportunity to shape the future of logistics. #J-18808-Ljbffr
$104k-130k yearly est. 1d ago
Chief Operating Engineer I
Metropolitan Water Reclamation District 4.4
Senior operations manager job in Chicago, IL
Metropolitan Water Reclamation District of Greater Chicago Under direction, has charge of and supervises the operation and maintenance of all operating equipment, buildings and property at an assigned sewage treatment plant complex, including small plants, TARP structures and pumping stations. Chief Operating Engineer I (#20006859) Notify Me when a Job Opens for the above position(s) Essential Job Functions Plans, schedules and supervises the work of plant operating employees under his/her immediate jurisdiction, giving operating personnel instructions and training in job duties and safety practices; checks work and work reports for adherence to orders. Prepares operating work schedules and orders to meet operating requirements at the water reclamation plant or pumping station; checks and approves time records. Inspects and analyzes the operation and operating condition of plant equipment; diagnoses faulty equipment operation; investigates equipment failures; determines specified maintenance and repair requirements; revises operation production as required to ensure safe, efficient and continuous operation. Interprets and enforces collective bargaining agreements pertaining to subordinate staff. Assigns, supervises and reviews work; ensures staff compliance with District policies and procedures including Personnel Rules and Administrative Procedures; completes performance reviews; addresses employee complaints and grievances; may recommend employment actions such as hiring, transfer, suspension, promotion or discharge. Other Job Functions Participates in special projects involving operational processes. Diagnoses the electrical and mechanical malfunctions of operating equipment. Inspects various causes of malfunctions in operating equipment; inspects piping, reviews changes in process flows. Troubleshoots causes of plant or equipment outages. Requisitions and distributes materials and supplies required to accomplish tasks within the treatment plant or pumping station. Performs other duties as assigned. Environmental Conditions Work is performed in a typical office environment and requires the use of standard office equipment including computers. Some duties may require field work that involves exposure to a variety of operating mechanical equipment and loud noise and/or noxious odors. Field work may include working in all types of weather conditions, including extreme heat or cold, throughout the plant facility and collection system and may involve working in close proximity to or in conjunction with construction activities and heavy equipment. Desirable Knowledge, Skills and Abilities Extensive knowledge of the operating characteristics and maintenance requirements of a wide variety of pumps, blowers, motors, boilers, and related mechanical and electrical equipment typical of sewage treatment plants and pumping stations. Thorough knowledge of the occupational hazards and safety precautions of the work. Knowledge of SCADA and DC process control systems. Skill in diagnosing electrical, mechanical and related malfunctions of equipment and programming corrective action. Ability to plan and supervise the work of others in a manner conducive to full performance and high morale. Ability to supervise, schedule and coordinate work at several locations. Ability to work cooperatively in groups. Ability to communicate effectively, orally and in writing. Absolute Requirements Must possess a City of Chicago Stationary Engineer's License. Minimum Qualification Requirements Graduation from a standard senior high school or the equivalent and eight years of experience in mechanical operating work at a wastewater treatment plant or pumping station, including two years in a supervisory capacity. Substitution Additional experience may substitute for the required education on a year-for-year basis. Promotional Requirement One year of service with the District as an Assistant Chief Operating Engineer. Civil service status as an Assistant Chief Operating Engineer. CLASS & Dates Class: 20006859; EST: 1/1/2016; REV: 3/1/2025. #J-18808-Ljbffr
$107k-147k yearly est. 3d ago
Vice President of Retail Operations
Brick Executive Search
Senior operations manager job in Chicago, IL
Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
$139k-237k yearly est. 4d ago
Operations Manager
Accurate Personnel
Senior operations manager job in Elgin, IL
Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
$90k-115k yearly 4d ago
Insurance Operations Director: Strategy & Transformation
Price Waterhouse Coopers 4.5
Senior operations manager job in Chicago, IL
A global consulting firm is seeking an experienced Director in Insurance Operations in Chicago, Illinois. The ideal candidate will direct operations, lead business development, and foster client relationships, ensuring the optimization of service delivery and client satisfaction. This role requires at least 15 years of experience in consulting within the insurance industry, a Bachelor's degree, and the ability to mentor and develop team members. A competitive salary and a wide range of benefits are offered, including medical, dental, and 401k. #J-18808-Ljbffr
$96k-129k yearly est. 1d ago
Director _ Corporate Tax _ Escalon Tax Practice
Escalon Services, Inc. 4.1
Senior operations manager job in Chicago, IL
What You'll Do: The Tax Director oversees the delivery of a full range of tax services in compliance with laws and regulations to multiple clients. This is a leadership position that is proactive and solution oriented, offering depth of experience to our clients in the fast‑paced world of start‑up accounting. This position reports to the Head of Escalon's Tax Practice. A successful Tax Director at Escalon has a high level of technical tax proficiency, a positive attitude, and a desire to grow as a professional; is self‑motivated and responsible possessing strong communication, interpersonal, analytic, and time‑management skills; enjoys the creative aspects of our business and is driven to find the best possible outcome for our clients. Day‑to‑Day Responsibilities also include: Build relationships and interact with clients to implement optimal income tax strategies. Deliver technical guidance on income tax implications of business decisions and transactions. Provide top level review of income tax returns. Identify and mitigate income tax risks. Collaborate with cross department internal stakeholders to generate tax revenue opportunities and support clients' tax needs. Mentor, train, and manage tax managers/staff and improve tax compliance processes. Foster a collaborative and positive team culture. Assist with M&A tax due diligence requests and other special tax projects. What You'll Bring Must Haves: Bachelor's degree in accounting or related field, and/or equivalent work experience. 12+ years in a busy, complex tax environment. CPA license or JD required. Nice to Haves: Master's degree in Taxation preferred but not required. Experience with tech start up organizations preferred but not required. Why You'll Enjoy Working at Escalon: We offer a variety of health benefits, all available on the first day of the month following employment with us, to keep you and your family feeling fit and well. Medical, Dental and Vision options Life and Disability STD/LTD 10 Paid holidays each year Flexible PTO 401K Retirement Plan Incentive compensation If you are hired at Escalon, your final base salary compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee's geographic location. In addition to those factors - we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Escalon is an equal opportunity/affirmative action employer. More about us: Escalon Services is a Business Process Management (BPM) company that provides Essential Business Services (EBS) through a tech‑enabled platform to small‑ and medium‑sized businesses (SMBs) and startups. The Company enables its clients to spend less time on "back office" functions and provides the value and insight that enables clients to spend more time focusing on delivering value and moving their businesses forward. With a US‑based remote workforce and global delivery team in India, Escalon's solution fills a widening service gap in the SMB market, underpinned by (i) increasing demand for quality insights in an increasingly competitive marketplace (ii) decreasing supply of CPAs and quality in‑house talent and (iii) the cost frictions associated with scaling internal back‑office teams as businesses grow. For more information on Escalon: ************************* Since founding, the company has executed both on an organic and M&A strategy to expand service offerings and drive revenue expansion opportunity through cross‑sell/up‑sell. Before partnering with New Harbor Capital in late 2022, Escalon completed two significant acquisitions which tripled the revenue of the company and expanded the FinOps capabilities of the platform. Continued corporate development is a key value driver for the business going forward, with a highly fragmented market of service providers, often individually unable to scale due to lack of technology‑enablement and offshore capabilities. In late 2022, New Harbor Capital made a growth equity investment in Escalon Services. About New Harbor Capital New Harbor Capital is an experienced, lower middle‑market private equity firm that seeks to partner with growth‑minded, founder‑owned companies. Based out of Chicago, New Harbor Capital is committed to optimizing the growth potential of its portfolio companies while respecting their long‑term visions. The firm was founded on the belief that mutual respect and collaboration lead to successful outcomes. New Harbor recognizes the importance of finding the right partner, and the firm is committed to helping its portfolio companies and their leadership maximize both personal and financial goals. As a strategic partner, New Harbor taps into decades of experience to guide businesses through challenging economic cycles and market conditions. New Harbor Capital has raised over $750M in capital across three funds and focuses on tech‑enabled services, healthcare, and education services. #J-18808-Ljbffr
$109k-164k yearly est. 4d ago
Collision Center General Manager KPI & Ops Leader
Mobile Auto Solutions, LLC 4.4
Senior operations manager job in Chicago, IL
A leading collision repair company in Chicago is looking for a General Manager to lead day-to-day operations while ensuring exceptional customer experiences. The role includes managing budgets, staff performance, and compliance with policies. Candidates should have post-secondary education and proven leadership experience in a similar environment. The position offers competitive pay between $80,000 and $115,000 annually, with additional quarterly bonuses and numerous benefits. #J-18808-Ljbffr
$80k-115k yearly 4d ago
Strategic Alliances Director, Corporate Performance Mgmt
Rsm Us LLP 4.4
Senior operations manager job in Chicago, IL
A leading professional services firm is seeking a Strategic Business Alliances Business Development Director in Chicago to drive sales and revenue growth through corporate performance management alliances. The ideal candidate will have over 8 years of relevant experience, strong communication skills, and an active network in the corporate performance management ecosystem. The role requires both strategic planning and execution in collaboration with internal stakeholders. #J-18808-Ljbffr
$108k-148k yearly est. 1d ago
Operations Manager
Enhanced Payment Systems
Senior operations manager job in Chicago, IL
EPS is a fast-growing company in the credit card processing / merchant services industry, and we're looking for an experienced Operations Manager to help lead our team in our beautiful, state-of-the-art office near Rosemont. If you're organized, detail-oriented, and have a background in merchant services or financial operations, this is an excellent long-term opportunity with a company that truly values its people. About the Role: As our Operations Manager, you'll oversee daily business operations, streamline processes, and support our sales, retention, and customer service departments. You'll play a key role in ensuring efficiency, accountability, and consistent growth across the company. Responsibilities: Manage day-to-day office operations Develop and improve workflows and procedures Support team leads and ensure department goals are met Track performance metrics and report to leadership Assist with training, onboarding, and compliance initiatives What We Offer: ✅ Beautiful, modern office near Rosemont ✅ Stable, growing company with advancement opportunities ✅ Supportive, team-oriented culture ✅ Competitive salary + performance bonuses ✅ Medical, dental, and vision benefits after 90 days ✅ Weekly pay, Monday-Friday schedule - no weekends or nights! Requirements: ⭐ Experience in credit card processing, merchant services, or related financial industry ⭐ Strong organizational and leadership skills ⭐ Excellent communication and problem-solving abilities ⭐ Reliable, professional, and motivated to succeed
$62k-102k yearly est. 60d+ ago
Dextrose Area Manager, Decatur
Primient
Senior operations manager job in Decatur, IL
About the Role Our plant leadership teams including area managers have a key part to play in shaping the future of the Primient business. You can drive impact on the performance of your facility by championing continuous improvement and embedding our values of Safety, Excellence, Integrity, and Growth into day-to-day operations. Our Area Manager role for Dextrose is key to the safety, efficiency, quality, production, cost, staffing and project management of our facility. You will become a go-to technical expert and a leader who is trusted to bring out the best in our people and technology. Key responsibilities: Area Manager, Dextrose Setting clearly defined goals and objectives for your area in collaboration with other site leaders. Acting as the face of safety in the area and creating a strong safety culture. Leading direct reports including Team Coordinators, Day Resources, Process Technicians, and other area stakeholders including Engineers. Setting expectations for training timelines, process variances, performance, behavior, environmental variances, absenteeism etc. Managing resources to improve efficiencies and offset additional costs About You You will combine technical expertise, strong planning and management skills, and a talent for motivating and developing colleagues. We are also looking for: At least five years of technical and manufacturing experience, including leading high-performing teams. Excellent computer skills: Word, Excel, SAP, Outlook, OSI PI A customer-focused approach and excellent communication and organizational skills. The ability to build good relationships across different functions.
$57k-86k yearly est. 1d ago
Director of Operations
Nexus Search
Senior operations manager job in Chicago, IL
We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability. Role Overview This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans. Key Responsibilities Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics. Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth. Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization. Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability. Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics. Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence. Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations. Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives. Qualifications & Experience Proven operational leadership in the ingredients, flavors, or food production industries. Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business. Strong financial acumen, with experience managing budgets, P&L, and operational KPIs. Experience leading multi-site manufacturing or co-manufacturing networks a plus. Exceptional problem-solving, project management, and people leadership skills. Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities. Bachelor's degree required; MBA or advanced business degree preferred. Why Join Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans. Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact. Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.
$73k-132k yearly est. 4d ago
Senior Manager, Analytics - Applied AI
Dentsu Aegis Network Ltd.
Senior operations manager job in Chicago, IL
The purpose of this role is to lead and manage customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day-to-day communication with clients.**:**JOB DESCRIPTION:**Analytics Innovation Team**Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. Our Analytics Innovation team is at the forefront of implementing cutting-edge artificial intelligence solutions, from sophisticated agentic AI systems to enterprise-scale LLM deployments, with particular expertise in **conversational analytics and text-to-SQL systems** that transform how our clients engage with their data and customers.The AI Engineering Lead is a critical senior technical leadership role within our growing practice. This position sits at the intersection of **technical architecture**, **implementation excellence**, and **innovation leadership** for complex AI systems. You will be responsible for designing and building production-grade AI solutions that leverage the latest technology, agentic architectures, and cloud-native infrastructure, with a strong focus on **natural language interfaces** and **data democratization** through conversational insights.We are looking for a deeply technical leader who combines hands-on engineering expertise with strategic thinking about AI system design, including semantic layer architecture and SQL generation quality. You'll work closely with the client and our technical team to translate business requirements into scalable, reliable AI systems while establishing best practices that ensure successful deployments across our client base.**Responsibilities:*** **Architect and build enterprise-scale AI systems** including agentic workflows, RAG architectures, conversational analytics platforms, and text-to-SQL solutions that are built to scale* **Design and implement semantic layers** that enable accurate natural language to SQL translation across complex enterprise data warehouses in Databricks, Snowflake, or AWS platforms* **Lead MLOps/DevOps practices** for AI systems including CI/CD pipelines, infrastructure as code, automated testing frameworks, and production monitoring solutions* **Develop robust evaluation frameworks** including golden datasets for text-to-SQL accuracy, agent quality metrics, and comprehensive system performance benchmarks* **Design data architectures** for AI systems including knowledge base design, vector databases, retrieval optimization, semantic modeling, and real-time data pipelines* **Build conversational insights systems** following proven methodologies: requirements gathering, semantic layer implementation, evaluation framework creation, and successful client handoff* **Own the technical roadmap** for AI capabilities including evaluation of emerging technologies, proof of concepts for new approaches, and strategic partnerships with cloud providers* **Lead technical client engagements** as the engineering SME for complex implementations, providing architectural guidance for both traditional AI and conversational analytics deployments* **Establish engineering standards** for prompt engineering, SQL generation quality, model selection, and guardrails implementation that ensure consistent, high-quality AI experiences* **Mentor and develop** a team of AI engineers while fostering a culture of technical excellence and continuous learning**Experience:*** **5+ years** of software engineering experience with at least **2 years focused on AI/ML systems** in production environments, preferably including text-to-SQL or conversational analytics implementations* **Deep hands-on experience** building LLM-based applications including prompt engineering, RAG implementations, multi-agent systems, and natural language interfaces for data* **Proven expertise** in cloud platforms **(AWS/Azure/GCP)** with specific experience in **Databricks** (Unity Catalog, Genie) or **Snowflake** (Cortex, Native Apps) highly preferred* **Strong background** in MLOps practices and data engineering including semantic layer design, SQL optimization, and evaluation pipeline implementation* **Experience with modern AI stack** including vector databases, orchestration frameworks (LangChain, LlamaIndex), and specialized evaluation tools for conversational AI quality* **Track record** of building high-throughput, low-latency systems that handle enterprise scale, including text-to-SQL systems with high accuracy rates* **Production experience** with multiple LLM providers and understanding of their trade-offs for various use cases including SQL generation* **Demonstrated ability** to translate complex business requirements into technical architectures and lead cross-functional teams through implementation**Qualifications:****Education:*** Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred**Technical Skills:*** Expert-level **Python programming** and software engineering best practices* Strong **SQL proficiency** and experience with query optimization across multiple platforms* Experience with **semantic layer tools** (Unity Catalog, AWS Glue Data Catalog) and metadata management* Strong experience with containerization (Docker, Kubernetes) and microservices* Proficiency in infrastructure as code (Terraform, CloudFormation)* Familiarity with front-end technologies for full-stack AI applications**AI/ML Expertise:*** Deep understanding of transformer architectures and LLM capabilities/limitations* Experience with text-to-SQL evaluation metrics (execution accuracy, semantic correctness)* Knowledge of fine-tuning approaches and retrieval-augmented generation (RAG)* Understanding of AI safety, bias mitigation, and responsible AI practices**Leadership Skills:*** Proven ability to lead technical teams and drive architectural decisions* Excellence in technical documentation and knowledge sharing* Strong presentation skills with ability to communicate complex concepts to diverse audiences* Experience working in agile environments and leading technical sprints**Additional Assets:*** Experience building golden datasets and evaluation frameworks for conversational AI* Published work or presentations on AI/ML topics* Specific experience with conversational insights in enterprise settings* Background in data analytics or business intelligence**What Success Looks Like:**In this role, you'll be measured on your ability to deliver production-ready AI systems that meet our high standards for quality, reliability, and scalability. For conversational analytics implementations, this includes achieving **high accuracy on text-to-SQL evaluations** and successfully democratizing data access for business users. You'll establish our team as technical thought leaders in the AI space while ensuring every client deployment-from agentic systems to conversational interfaces-is a success story.Your architectural decisions will enable rapid innovation while maintaining the stability and performance our enterprise clients demand. Success includes building reusable frameworks, establishing evaluation best practices, and delivering AI solutions that provide measurable business value across diverse use cases.**Location:**USA - Remote - Texas - Central Time**Brand:**Merkle**Time Type:**Full time**Contract Type:**PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under #J-18808-Ljbffr
$89k-125k yearly est. 4d ago
Digital Consulting Senior Manager, Oracle ERP Financials - Banking (US or Canada)
Hispanic Alliance for Career Enhancement 4.0
Senior operations manager job in Chicago, IL
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Role and responsibilities Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels. Activities vary based on project size/scope and individual skill sets; the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks. We are looking for an Oracle Financials Sr. Manager / Solution Architect who can define and oversee ERP solution design across global transformation programs. This role requires deep Oracle ERP Cloud expertise, the ability to align solutions with client business strategy, and hands-on leadership in guiding design and architecture decisions. Key Responsibilities Own the end-to-end solution design for Oracle ERP Financials and EPM Cloud implementations, ensuring scalability, compliance, and performance. Lead workshops with business stakeholders to translate requirements into future-state designs. Support pre-sales activities and contribute to proposals and client presentations. Act as a thought leader, staying ahead of Oracle roadmap and innovation (AI, automation, analytics). Provide architectural oversight across modules (AHCS, GL, AR, AP, FA, CM). Collaborate with integration, reporting, and data teams to ensure seamless end-to-end design. Define standards, templates, and best practices for ERP implementations. Qualifications Bachelor's or Master's degree in a field related to this position or equivalent work experience with Oracle SaaS solutions 5-7 years of related experience with ERP and EPM Cloud implementations in a consulting role Must have strong banking industry experience. Insurance and capital markets is nice to have but not mandatory. 5+ years of experience leading implementations with at least 2 of the following Oracle Cloud modules: Accounting Hub (AHCS), General Ledger (GL), Receivables (AR), Payables (AP), Asset Management (FA), Cash Management, OFSAA solutions Experience as a functional application specialist, but also familiarity with Oracle\'s FS Reference Architecture Proven experience with integrations from Banking, Insurance, and/or Capital Markets solutions; knowledge of OIC Excellent communication skills - oral and written - and the interpersonal skills needed to quickly establish relationships of trust and collaboration The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions Proven ability to contribute on multiple projects of differing scale and duration Willingness to travel up to 50% as needed to work with client or other internal project teams Compensation and benefits The estimated base salary range for this job is $165,000 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $189,750 - $231,250. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position level Director Country United States of America #J-18808-Ljbffr
$56k-79k yearly est. 2d ago