1. University of Pennsylvania
Philadelphia, PA • Private
A senior operations manager oversees the efficient running of all business operations in a particular department or establishment. It is your duty as a senior operations manager to ensure that all standards and policies of the establishment are upheld. Some of your duties may include evaluating workers' performances, drafting budgets, generating progress reports, and setting sales targets. It is your job to set goals and motivate your team to see that the set goals are accomplished within the specified timelines. A senior operations manager is also expected to devise strategies that would improve workflow, ensure maximum productivity and boost profitability.
To become a senior operations manager, you need a minimum qualification of a bachelor's degree in business, management, finance, or other related fields. Getting to this position also requires years of work experience. An effective senior operations manager has top-notch project management skills and is respected as both a team player and team leader. A top senior operations manager can earn as high as $162,000, while the average senior operations manager earns $116,926.
There are certain skills that many senior operations managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.
If you're interested in becoming a senior operations manager, one of the first things to consider is how much education you need. We've determined that 67.3% of senior operations managers have a bachelor's degree. In terms of higher education levels, we found that 14.8% of senior operations managers have master's degrees. Even though most senior operations managers have a college degree, it's possible to become one with only a high school degree or GED.
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of operations director you might progress to a role such as vice president eventually. Later on in your career, you could end up with the title vice president & general manager.
What Am I Worth?
The role of a senior operations manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general senior operations manager responsibilities:
There are several types of senior operations manager, including:
As an operations manager, you have a lot of responsibilities. You may need to oversee several departments, coordinate operations in public or private organizations, but the big takeaway here is that you're in charge.
The job entails so much more than just being in charge, you'll be formulating policies, staying on top of daily operations, and figuring out how to use certain materials and resources. Before you stress out, you will probably have supervisors who will help oversee each section. Deep breaths.
Since you're essentially making sure everything consistently runs smoothly, you'll probably grow accustomed to working overtime hours. Then again, once you're running a well-oiled machine (or team), you can kiss that stress goodbye.
Area managers have their own territory to take care of within a business. Usually, area managers are in charge of a defined region. That means so much more than just being a boss over team members.
Area managers spend a lot of their time setting sales goals for the team to meet (or even exceed) and defining certain financial goals. They work alongside other area managers to ensure the company is headed in the right direction together.
As an area manager, it's no secret that you have a lot of responsibilities on your shoulders. This is why this is definitely not a job for a newbie. You'll want a bit of experience before breaking into this career.
Also known as operations managers, operations officers prioritize and manage company resources in order to meet the organization's goals and objectives.
They provide support to all business departments, including administration, finance, and human resources, by ensuring operational activities are executed within budget and timelines, performing budget allocation and expense management for all business operational activities, and conducting regular operational reviews and audits for preventive maintenance.
Operations officers also set operational goals, guide staff in resolving issues, and ensure resource assignment, work allocation, training development, and performance assessments are completed in a timely manner.
In addition, they conduct regular meetings with staff to discuss operational updates, ideas, and issues, ensure customer complaints are handled accurately, develop and implement plans to improve operational effectiveness and efficiency, and provide excellent customer service in order to build and maintain strong relationships with customers.
Operations officers need customer service, interpersonal, leadership, organizational, time management, and communication skills. They also need bachelor's degrees in business administration, finance, or accounting.
People in this role typically earn roughly $23.98 an hour, which translates to $49,800 a year.
Mouse over a state to see the number of active senior operations manager jobs in each state. The darker areas on the map show where senior operations managers earn the highest salaries across all 50 states.
|Rank||State||Number of Jobs||Average Salary|
Philadelphia, PA • Private
Evanston, IL • Private
Los Angeles, CA • Private
New York, NY • Private
University Park, PA • Private
Austin, TX • Private
Vestal, NY • Private
Boston, MA • Private
Waltham, MA • Private
Bethlehem, PA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.1% of senior operations managers listed customer service on their resume, but soft skills such as communication skills and leadership skills are important as well.
Zippia allows you to choose from different easy-to-use Senior Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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Some places are better than others when it comes to starting a career as a senior operations manager. The best states for people in this position are New Jersey, Connecticut, Washington, and California. Senior operations managers make the most in New Jersey with an average salary of $149,005. Whereas in Connecticut and Washington, they would average $145,885 and $141,502, respectively. While senior operations managers would only make an average of $140,273 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New Jersey
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|4||US Air Conditioning Distributors||$133,230||$64.05||66|
To start a career in operations management, a person should pursue a bachelor's degree in business administration or a related field. While a student in college, a person should pursue an internship and experience in business and office environments.
An operations manager should be paid $85,660 or higher. However, differences in pay rates can range from as high as $180,000 to as low as $50,000. The big discrepancy in salaries results from the differences in the operations manager's type of role from one industry to another.
A senior operations manager is the position that manages the establishment and administration of operational services, programs, and initiatives. They differ from operations managers in that they have more responsibility and oversight.
The career path for an operations manager typically starts with gaining direct experience in both business and operations areas. Generally, a person will start by gaining a bachelor's degree in business or another relevant degree.
Operations manager is typically a mid-level management role. While this depends on the size and structure of the company, these roles are typically for people who already have some experience leading a team.