What is a Senior Operations Manager

A senior operations manager oversees the efficient running of all business operations in a particular department or establishment. It is your duty as a senior operations manager to ensure that all standards and policies of the establishment are upheld. Some of your duties may include evaluating workers' performances, drafting budgets, generating progress reports, and setting sales targets. It is your job to set goals and motivate your team to see that the set goals are accomplished within the specified timelines. A senior operations manager is also expected to devise strategies that would improve workflow, ensure maximum productivity and boost profitability.

To become a senior operations manager, you need a minimum qualification of a bachelor's degree in business, management, finance, or other related fields. Getting to this position also requires years of work experience. An effective senior operations manager has top-notch project management skills and is respected as both a team player and team leader. A top senior operations manager can earn as high as $162,000, while the average senior operations manager earns $116,926.

There is more than meets the eye when it comes to being a Senior Operations Manager. For example, did you know that they make an average of $61.99 an hour? That's $128,943 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.

What Does a Senior Operations Manager Do

There are certain skills that many Senior Operations Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Leadership skills and Management skills.

Learn more about what a Senior Operations Manager does

How To Become a Senior Operations Manager

If you're interested in becoming a Senior Operations Manager, one of the first things to consider is how much education you need. We've determined that 67.3% of Senior Operations Managers have a bachelor's degree. In terms of higher education levels, we found that 14.8% of Senior Operations Managers have master's degrees. Even though most Senior Operations Managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Senior Operations Manager. When we researched the most common majors for a Senior Operations Manager, we found that they most commonly earn Bachelor's Degree degrees or Master's Degree degrees. Other degrees that we often see on Senior Operations Manager resumes include Associate Degree degrees or High School Diploma degrees.

You may find that experience in other jobs will help you become a Senior Operations Manager. In fact, many Senior Operations Manager jobs require experience in a role such as Operations Manager. Meanwhile, many Senior Operations Managers also have previous career experience in roles such as Manager or Project Manager.

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Average Salary
$128,943
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
291,804
Job Openings
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Average Salary for a Senior Operations Manager

Senior Operations Managers in America make an average salary of $128,943 per year or $62 per hour. The top 10 percent makes over $172,000 per year, while the bottom 10 percent under $96,000 per year.
Average Salary
$128,943
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12 Senior Operations Manager Resume Examples

Learn How To Write a Senior Operations Manager Resume

At Zippia, we went through countless Senior Operations Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Senior Operations Manager Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Accenture Jobs (85)
  2. Amazon Jobs (281)
  3. Walmart Jobs (41)
  4. Pfizer Jobs (29)
  5. Fidelity Investments Jobs (37)

Choose From 10+ Customizable Senior Operations Manager Resume templates

Zippia allows you to choose from different easy-to-use Senior Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Senior Operations Manager Resume
Senior Operations Manager Resume
Senior Operations Manager Resume
Senior Operations Manager Resume
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Senior Operations Manager Resume
Senior Operations Manager Resume

Senior Operations Manager Demographics

Senior Operations Manager Gender Statistics

male

74.2 %

female

25.8 %

Senior Operations Manager Ethnicity Statistics

White

71.5 %

Hispanic or Latino

13.9 %

Asian

6.1 %

Senior Operations Manager Foreign Languages Spoken Statistics

Spanish

47.5 %

French

6.7 %

Chinese

5.7 %
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Senior Operations Manager Education

Senior Operations Manager Majors

39.4 %
5.6 %

Senior Operations Manager Degrees

Bachelors

67.3 %

Masters

14.8 %

Associate

12.1 %

Top Colleges for Senior Operations Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

6. University of Texas at Austin

Austin, TX • Private

In-State Tuition
$10,610
Enrollment
40,329

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

9. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

10. Lehigh University

Bethlehem, PA • Private

In-State Tuition
$52,930
Enrollment
5,030
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Online Courses For Senior Operations Manager That You May Like

Supply Chain Management A-Z: Operations & Logistics Basics
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Supply Chain Management Basics: An MBA style course to boost your career as a business operations & logistics manager...

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Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand? In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. Operations Management helps you to understand the role of OM in a firm and to develop...

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Top Skills For a Senior Operations Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.3% of Senior Operations Managers listed Procedures on their resume, but soft skills such as Communication skills and Leadership skills are important as well.

Best States For a Senior Operations Manager

Some places are better than others when it comes to starting a career as a Senior Operations Manager. The best states for people in this position are California, Washington, Connecticut, and New Jersey. Senior Operations Managers make the most in California with an average salary of $162,257. Whereas in Washington and Connecticut, they would average $161,771 and $157,803, respectively. While Senior Operations Managers would only make an average of $155,776 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Senior Operations Manager Jobs:
1,905
Highest 10% Earn:
$208,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Jersey

Total Senior Operations Manager Jobs:
2,010
Highest 10% Earn:
$209,000
Location Quotient:
1.25
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. California

Total Senior Operations Manager Jobs:
6,499
Highest 10% Earn:
$210,000
Location Quotient:
1.09
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Senior Operations Managers

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Top Senior Operations Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Senior Operations Managers and discovered their number of Senior Operations Manager opportunities and average salary. Through our research, we concluded that Amazon was the best, especially with an average salary of $145,460. FedEx follows up with an average salary of $131,283, and then comes Bank of America with an average of $108,250. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Senior Operations Manager. The employers include Astellas Pharma, HSBC North America Holdings, and Salesforce

Most Common Employers For Senior Operations Manager

RankCompanyZippia ScoreAverage Senior Operations Manager SalaryAverage Salary
1$181,617
2$145,460
3$139,905
4$137,921
5$136,675
6$136,634

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Becoming a Senior Operations Manager FAQs

How do I start a career in operations management?

To start a career in operations management, a person should pursue a bachelor's degree in business administration or a related field. While a student in college, a person should pursue an internship and experience in business and office environments.

Since operations management refers to careers focused on coordinating logistics, planning, and overseeing projects or the functioning of an office, people who want a career in operations management should have excellent communication and analytical skills.

Operations management roles are common in human resources, production departments, manufacturing industries, financial services, business administration, and project development. Therefore a person should seek to gain knowledge and experience in an industry that is most interesting and engaging to them.

Finally, a person should cultivate their leadership ability. Any job in management will require some level of skill at supervising and managing a team. These skills include promoting team morale, handling team problems, and ensuring successful projects. A person who wants to have a career in operations management should have all three.

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How much should an operations manager be paid?

An operations manager should be paid $85,660 or higher. However, differences in pay rates can range from as high as $180,000 to as low as $50,000. The big discrepancy in salaries results from the differences in the operations manager's type of role from one industry to another.

For example, in non-manufacturing environments, operations managers may spend most of their time dealing with staffing issues and developing company policies meant to reduce costs.

Conversely, operations managers who work in compliance and take responsibility for staff and end-product safety, such as manufacturing, scientific research, or tech, typically get paid more.

Industries pay operations managers the most.

  • Central banks and other monetary authorities

  • Finance and investing

  • Scientific research

  • Communications equipment manufacturing

  • Computer and peripheral equipment manufacturing

  • Business

  • Computer systems design

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What is a senior operations manager?

A senior operations manager is the position that manages the establishment and administration of operational services, programs, and initiatives. They differ from operations managers in that they have more responsibility and oversight.

The senior operations manager is ultimately responsible for strategizing the best ways to achieve operational goals. Their primary responsibilities are focused on one or more broadly defined core functional areas, such as staff human and resources management or business development and management.

The senior operations manager is the liaison between the first level of management and senior leadership. They ensure that company-wide initiatives make their way down to actual practice in operations.

They will collaborate directly with senior leadership to develop strategies to enhance the value and cost-effectiveness of all outcomes within the functional area of operation.

They will assume a leadership role to ensure that programs and services are in compliance with relevant laws and regulations, policies, and best practices and that they are in direct support of the overall goals and objectives of the enterprise.

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What is the career path for an operations manager?

The career path for an operations manager typically starts with gaining direct experience in both business and operations areas. Generally, a person will start by gaining a bachelor's degree in business or another relevant degree.

To become an operations manager, a person needs both a degree and direct on-the-job experience, and they should exhibit leadership skills and an ability to think about the wider picture of business goals.

An operations manager needs to have holistic business skills, often obtained through an operations management course, as well as knowledge of multiple departments in various functions, ensuring that each part seamlessly works together to produce a productive and profitable machine.

Once a person becomes an operations manager, they have several career moves they can make. They can continue to become a senior operations manager, director of operations, and even COO. Or they can pivot and transition to process managers or purchasing managers.

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What level is an operations manager?

Operations manager is typically a mid-level management role. While this depends on the size and structure of the company, these roles are typically for people who already have some experience leading a team.

Supervisor roles are usually below operations manager, while senior operations managers are typically in roles above the operations manager. This means an operations manager holds a vital position in a business as they are the front-line managers that implement operational goals into the workforce.

This leadership role involves significant responsibility for ensuring the efficient production of goods and services. Depending on the company's size, an operations manager oversees multiple departments within their company, acting as the go-to person for directing and coordinating day-to-day operations.

In addition, the operations manager is responsible for ensuring each department is on track for achieving its short- and long-term goals. This mid-level management role requires a significant amount of experience, leadership skills, and knowledge of the company.

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