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Become A Senior Operations Manager

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Working As A Senior Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $100,000

    Average Salary

What Does A Senior Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Senior Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Senior Operations Manager jobs

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Senior Operations Manager Career Paths

Senior Operations Manager
Management Consultant Managing Partner
Director Of Food And Beverage
9 Yearsyrs
Assistant Vice President Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Quality Assurance Operations Manager
Distribution Center Manager
9 Yearsyrs
Site Director General Manager
District Manager
7 Yearsyrs
Director Of Distribution General Manager
Food Service Director
9 Yearsyrs
Assistant Vice President Project Manager
General Manager
7 Yearsyrs
Chief Operating Officer Sales Consultant
General Sales Manager
8 Yearsyrs
Managing Director Director Of Quality
Manufacturing Director
14 Yearsyrs
Senior Project Manager Program Director
Operations Director
9 Yearsyrs
President Of Operations Construction Manager
Operations Manager
7 Yearsyrs
Business Analyst Quality Assurance Manager
Plant Manager
11 Yearsyrs
Operations Director Senior Project Manager
President Of Operations
11 Yearsyrs
President Of Operations Senior Consultant
Program Manager
8 Yearsyrs
Chief Operating Officer Finance Advisor
Regional Vice President
11 Yearsyrs
Business Developer Senior Recruiter
Senior Human Resources Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager
Senior Manager
10 Yearsyrs
Operations Director President Of Operations
Vice President & General Manager
12 Yearsyrs
Business Analyst Assistant Vice President
Vice President And Manager
10 Yearsyrs
Director Of Distribution Operations Director
Vice President Of Manufacturing
14 Yearsyrs
Senior Director Vice President
Vice President Of Sales & Operations
12 Yearsyrs
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Average Length of Employment
Director/Manager 4.8 years
General Manager 4.8 years
District Manager 4.7 years
Division Manager 4.3 years
Section Manager 4.3 years
Divisional Manager 4.2 years
Senior Manager 4.2 years
Regional Manager 4.1 years
Operations Manager 4.1 years
Manager Executive 4.0 years
Corporate Manager 3.8 years
Area Manager 3.8 years
Director 3.7 years
Area Director 3.7 years
Head Operator 3.5 years
Operations Officer 3.2 years
Top Employers Before
Manager 6.6%
Supervisor 3.3%
Top Employers After
Manager 4.0%
Consultant 3.8%
Director 3.3%
Owner 2.0%

Senior Operations Manager Demographics

Gender

Male

73.7%

Female

24.5%

Unknown

1.8%
Ethnicity

White

79.1%

Hispanic or Latino

11.1%

Asian

7.2%

Unknown

2.0%

Black or African American

0.6%
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Languages Spoken

Spanish

50.0%

French

6.7%

German

6.0%

Arabic

6.0%

Mandarin

4.0%

Italian

4.0%

Chinese

4.0%

Japanese

4.0%

Carrier

2.7%

Hindi

2.0%

Korean

2.0%

Russian

1.3%

Filipino

1.3%

Portuguese

1.3%

Urdu

1.3%

Swahili

0.7%

Estonian

0.7%

Telugu

0.7%

Romanian

0.7%

Dutch

0.7%
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Senior Operations Manager Education

Schools

University of Phoenix

26.3%

Webster University

6.4%

Villanova University

6.3%

Excelsior College

5.9%

Liberty University

4.6%

Trident University International

4.4%

Troy University

4.2%

University of Maryland - University College

4.0%

Central Texas College

3.9%

Strayer University

3.7%

Columbia Southern University

3.5%

Southern New Hampshire University

3.5%

New York University

3.1%

Michigan State University

3.1%

Ashford University

3.1%

American InterContinental University

3.1%

Pennsylvania State University

2.9%

Arizona State University

2.8%

University of Alabama

2.6%

Virginia Commonwealth University

2.6%
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Majors

Business

45.5%

Management

8.3%

Finance

5.3%

Criminal Justice

4.1%

Marketing

3.9%

Project Management

3.5%

Human Resources Management

3.1%

Accounting

3.1%

Political Science

2.3%

General Studies

2.3%

Communication

2.1%

Psychology

2.1%

Computer Science

2.0%

Computer Information Systems

1.9%

Electrical Engineering

1.9%

Education

1.8%

English

1.8%

Economics

1.7%

Mechanical Engineering

1.7%

Health Care Administration

1.7%
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Degrees

Bachelors

42.7%

Masters

26.5%

Other

18.1%

Associate

7.1%

Certificate

3.5%

Doctorate

1.4%

Diploma

0.6%

License

0.2%
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Job type you want
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Internship
Temporary

Real Senior Operations Manager Salaries

Job Title Company Location Start Date Salary
Senior Manager, Operation Support Cheniere Energy, Inc. Cameron, LA Sep 21, 2016 $290,000
Senior Manager Operations Strategy Accenture LLP Emeryville, CA Mar 29, 2016 $225,000
Senior Manager, Operations Strategy Accenture LLP Boston, MA Jul 07, 2016 $225,000
Senior Manager, Operations Strategy Accenture LLP Chesterfield, MO Jul 07, 2016 $225,000
Senior Manager Operations Strategy Accenture LLP Boston, MA Mar 29, 2016 $225,000
Senior Manager Operations Strategy Accenture LLP Brooklyn Center, MN Mar 29, 2016 $225,000
Senior Manager-Operations Strategy Accenture LLP Boston, MA Sep 26, 2015 $218,100
Senior Manager-Operations Strategy Accenture LLP Anaheim, CA Sep 26, 2015 $218,100
FSO-Advsry Risk Mngmt-ENT. and Operational Risk Mngmt Senior Manager Ernst & Young U.S. LLP New York, NY Jul 31, 2015 $215,950
FSO-Advsry Risk Mngmt-ENT. and Operational Risk Mngmt Senior Manager Ernst & Young U.S. LLP New York, NY Aug 13, 2015 $215,950
Senior Manager, Grid Operations Linkedin Corporation Mountain View, CA Jan 12, 2015 $213,803 -
$257,000
Senior Manager, Head of Product Operations Quixey Mountain View, CA Jan 21, 2015 $208,500
FSO PI-Insurance OP Technology Enablement-SR. Manager (Mult. POS.) Ernst & Young U.S. LLP Los Angeles, CA Jun 17, 2016 $175,947 -
$203,900
Senior Manager, Strategy & Operations, Service Operations Deloitte Consulting LLP Atlanta, GA Mar 22, 2016 $169,000 -
$295,000
Senior Operations Manager Amazon Corporate LLC Seattle, WA Dec 13, 2016 $128,000 -
$155,000
Senior Operations Manager Amazon Corporate LLC Seattle, WA Dec 12, 2016 $128,000 -
$155,000
SR. Manager of Operations Research Delta Products Corporation Fremont, CA Jul 12, 2015 $126,734
Senior Operations Manager Amazon.Com.DEDC, LLC Kenosha, WI Apr 04, 2016 $126,000 -
$145,000
SR. Operations Manager-Powertrain OEM Manufacturing Tesla Motors, Inc. Fremont, CA Sep 27, 2015 $126,000 -
$140,000
Senior Operations Manager Amazon Corporate LLC Seattle, WA Jul 18, 2016 $125,000 -
$155,000
SR. Operations Manager-Multi-Site Leader Amazon.Com.DEDC, LLC New York, NY Oct 18, 2016 $125,000 -
$155,000
Senior Operations Manager Amazon.Com.DEDC, LLC Robbinsville, NJ Sep 30, 2015 $118,000 -
$140,000
Senior Operations Manager Amazon.Com.DEDC, LLC Kent, WA Nov 01, 2016 $118,000 -
$145,000
Senior Manager, Operations (Oracle Demantra) Genpact LLC Danbury, CT May 24, 2016 $117,790
SR Operations Engagement Manager (Technology) Newmont International Services Limited Greenwood Village, CO Aug 08, 2016 $117,000
Senior Operations Manager Amazon.Com.DEDC, LLC Robbinsville, NJ Mar 06, 2015 $117,000 -
$135,000
Senior Operations Manager Amazon.Com.DEDC, LLC Baltimore, MD Jun 07, 2016 $117,000 -
$150,000
SR. Manager, Data Operation Leads Parexel International Baltimore, MD Sep 18, 2015 $116,000

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Top Skills for A Senior Operations Manager

ProceduresMilitaryPersonnelSafetyFacilityISOFinancialPerformanceCustomerServiceServiceDeliveryLogisticalSupportAccountabilityProcessImprovementOversightPHumanResourcesCustomerSatisfactionPayrollDailyOperationsDirectReportsLossKeyPerformanceIndicators

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Top Senior Operations Manager Skills

  1. Procedures
  2. Military Personnel
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Manage and verify all accounting and record keeping procedures.
  • Developed and implemented emergency management and disaster preparedness program for over 20,000 military personnel, 6000 civilians and their families.
  • Monitor facility safety practices, implement training sessions to correct discrepancies in safety protocol.
  • Facilitate delivery of core logistics solutions in a 1 million plus Sq Ft. facility for the parent company Sears Holdings.
  • Served as liaison between Atlanta Federal Reserve and sponsor banks in troubleshooting problems and streamlining processes between entities.

Top Senior Operations Manager Employers

Senior Operations Manager Videos

Karen - Amazon Senior Operations Manager

A Day In the Life of a LinkedIn Manager on a GoPro

Don Lamken Former Macy's Senior Operations Manager Our Life is a Journey""

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