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Senior operations manager resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
7 min read
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How to write a senior operations manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the senior operations manager role.

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in senior operations manager-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the senior operations manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some senior operations manager interviews.

Here are example skills to include in your “Area of Expertise” on a senior operations manager resume:

  • Customer Service
  • Project Management
  • Continuous Improvement
  • Oversight
  • Process Improvement
  • Logistics
  • Patients
  • KPIs
  • Customer Satisfaction
  • Lean Six Sigma
  • Direct Reports
  • Sigma
  • Human Resources
  • Financial Performance
  • Business Development
  • Performance Management
  • Professional Development
  • Risk Management
  • Work Ethic
  • Performance Metrics
  • ISO
  • Cloud Computing
  • Shared Services
  • Lean Manufacturing
  • Employee Engagement
  • Payroll
  • Digital Marketing
  • CRM
  • Management System
  • OSHA

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write senior operations manager experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are examples from great senior operations manager resumes:

Work history example #1

Executive Assistant

Sony Corporation of America

  • Helped prepare internal weekly production reports that detailed budget and schedule status of films for company CEO and Chairman.
  • Supported EVP, SVP, and Director in syndication sales.
  • Participated in preparation of department annual budget and Mid-Range plans, preparation and presentation of PowerPoint presentations.
  • Managed heavy phone and email correspondence for executive producer with West Coast studio executives, local production teams and celebrities.
  • Processed background checks, coordinated drug screenings and expedited preparation and compliance of files for entered into the HRIS internal database.

Work history example #2

Senior Operations Manager

FedEx

  • Ensured that terminal operates in accordance to OSHA & DOT regulations.
  • Developed and implement plans and programs for facility modifications and revisions to operating methods.
  • Coordinated with managers and individual contributors; implemented lean operating procedures to exceed goals for process improvements and cost reductions.
  • Managed employee calendars and time sheets and submitted to payroll.
  • Achieved, "Recipient of the FedEx Freight All-Star Award" two years consecutively.

Work history example #3

Supervisor

SunTrust Banks

  • Provided support to customer service representatives on banking products, services, systems and operational procedures.
  • Reviewed all files for quality control, and implemented foreclosures, reinstatements and deferments.
  • Created technical documentation for Corporate end-users utilizing PC based communication/financial software packages.
  • Devised and implemented innovative data tracking systems and procedures for projects to further support financial growth.
  • Assisted in resolving closing issues with escrow companies.

Work history example #4

Senior Operations Manager

Walmart

  • Led operational activities and prioritized work for 24/7 Logistics and Retail operation Led workforce of 315+.
  • Developed and implemented regulatory compliance projects that helped ensure facility compliance with local, state and national laws and regulations.
  • Managed productivity of 70+ associates, identified customer and/or supplier concerns, maintained safety standards/OSHA compliance in area of responsibility.
  • Trained other supervisors and managers to operate and troubleshoot new Global Logistics System.
  • Implemented new metrics to support division around change management, problem management, incident management, and availability management.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

Liberty University, Lynchburg, VA

2005 - 2008

Bachelor's Degree in psychology

University of Central Florida, Orlando, FL

1992 - 1995

Highlight your senior operations manager certifications on your resume

If you have any additional certifications, add them to the certification section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your senior operations manager resume:

  1. Six Sigma Green Belt
  2. Project Management Professional (PMP)
  3. Certified Manager Certification (CM)
  4. OSHA Safety Certificate
  5. Certified Supply Chain Professional (CSCP)
  6. Certified Management Accountant (CMA)
  7. Certified Professional - Human Resource (IPMA-CP)
  8. Program Management Professional (PgMP)
  9. Six Sigma Yellow Belt
  10. Change Management Certified Professional

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